# 77 Ill. Adm. Code 515.960: Section 515.960 Aircraft Communications and Dispatch Center

> Illinois · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_960

## Section

- **Citation:** 77 Ill. Adm. Code 515.960
- **Heading:** Section 515.960 Aircraft Communications and Dispatch Center
- **Jurisdiction:** Illinois
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Illinois Administrative Code / Title 77 PUBLIC HEALTH / CHAPTER I: DEPARTMENT OF PUBLIC HEALTH / Part 515 EMERGENCY MEDICAL SERVICES, TRAUMA CENTERS, PEDIATRIC EMERGENCY AND CRITICAL CARE CENTERS, STROKE CENTERS HOSPITAL CODE / Section 515.960 Aircraft Communications and Dispatch Center

## Text

Section 515
Section 515.960  Aircraft
Communications and Dispatch Center
a)         The SEMSV Program shall have a designated person assigned and
available 24 hours per day every day of the year to receive and dispatch all
requests for aeromedical services.  For fixed-wing aircraft programs, a
telephone answering service may be used.
b)         Education of the designated person shall be commensurate with
the scope of responsibility of the communications center and pertinent to the
air medical transport service, including:
1)         Knowledge of EMS roles and responsibilities of the various
levels of education;
2)         Knowledge of Federal Aviation Administration and Federal
Communications Commission regulations;
3)         General safety rules, emergency procedures and flight
following procedures;
4)         Navigation techniques/terminology and understanding weather
interpretation;
5)         Types of radio frequency bands used;
6)         Stress recognition and management;
7)         Medical
terminology and obtaining patient information;
8)         Assistance
with all hazards response and recognition procedure using appropriate reference
materials; and
9)         Crew resource
management.
c)         The dispatch center shall have at least one dedicated
telephone number for the SEMSV Program.
d)         A pre-arranged emergency plan shall be in place to cover
situations in which an aircraft is overdue, radio communication cannot be
established, or an aircraft location cannot be verified.
e)         A back-up power source shall be available for all
communications equipment used at the SEMSV Medical Direction point.
f)         The dispatch center shall have a system for recording all
incoming and outgoing telephone and radio transmissions with time recording and
playback capabilities.  Recordings shall be kept for 30 days
established, or an aircraft location cannot be verified.
e)         A back-up power source shall be available for all
communications equipment used at the SEMSV Medical Direction point.
f)         The dispatch center shall have a system for recording all
incoming and outgoing telephone and radio transmissions with time recording and
playback capabilities.  Recordings shall be kept for 30 days.
g)         In addition, for helicopter programs:
1)         The dispatch center shall have the capability to communicate
with the aircraft pilot and aeromedical crew for nonmedical purposes on a
separate designated frequency.
2)         Continuous flight following every 15 minutes shall be
maintained and documented.

## Nearby sections

- [77 Ill. Adm. Code 515.900 Section 515.900  Licensure of SEMSV Programs - General](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_900.md)
- [77 Ill. Adm. Code 515.910 Section 515.910  Denial, Nonrenewal, Suspension or Revocation of SEMSV Licensure](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_910.md)
- [77 Ill. Adm. Code 515.920 Section 515.920  SEMSV Program Licensure Requirements for Air Medical Transport Programs](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_920.md)
- [77 Ill. Adm. Code 515.930 Section 515.930  Helicopter and Fixed-Wing Aircraft Requirements](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_930.md)
- [77 Ill. Adm. Code 515.935 Section 515.935  EMS Pilot Specifications](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_935.md)
- [77 Ill. Adm. Code 515.940 Section 515.940  Aeromedical Crew Member Education Requirements](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_940.md)
- [77 Ill. Adm. Code 515.945 Section 515.945  Aircraft Vehicle Specifications and Operation](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_945.md)
- [77 Ill. Adm. Code 515.950 Section 515.950  Aircraft Medical Equipment and Medications](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_950.md)
- [77 Ill. Adm. Code 515.955 Section 515.955  Vehicle Maintenance for Helicopter and Fixed-wing Aircraft Programs](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_955.md)
- [77 Ill. Adm. Code 515.960 Section 515.960  Aircraft Communications and Dispatch Center](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_960.md)
- [77 Ill. Adm. Code 515.963 Section 515.963  Flight Program Safety Standards](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_963.md)
- [77 Ill. Adm. Code 515.965 Section 515.965  Watercraft Requirements](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_965.md)
- [77 Ill. Adm. Code 515.970 Section 515.970  Watercraft Vehicle Specifications and Operation](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_970.md)
- [77 Ill. Adm. Code 515.975 Section 515.975  Watercraft Medical Equipment and Medications](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_975.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T77_P515_S515_960. Check the current official text before relying on it. Not legal advice.
