# 68 Ill. Adm. Code 1291.320: Section 1291.320 Returns and Refunds

> Illinois · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_320

## Section

- **Citation:** 68 Ill. Adm. Code 1291.320
- **Heading:** Section 1291.320 Returns and Refunds
- **Jurisdiction:** Illinois
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Illinois Administrative Code / Title 68 PROFESSIONS AND OCCUPATIONS / CHAPTER VII: DEPARTMENT OF FINANCIAL AND PROFESSIONAL REGULATION / Part 1291 CANNABIS REGULATION AND TAX ACT / Section 1291.320 Returns and Refunds

## Text

Section 1291.320  Returns and Refunds
A dispensing organization may create a policy allowing for
the return and refund of damaged, inadequate or erroneously dispensed cannabis
subject to the following provisions:
a)         The
policy shall not permit the resale of any returned cannabis product if the
tamper-evident seal has been broken or the product has left the premises.
b)         Any
returned product must be entered into the State Verification System within five
calendar days after the return.
c)         All
returned product that has either left the premises or has the tamper-evident
seal broken must be destroyed in accordance with Section 15-90 of the Act.

## Nearby sections

- [68 Ill. Adm. Code 1291.300 Section 1291.300  Security Requirements](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_300.md)
- [68 Ill. Adm. Code 1291.301 Section 1291.301  Minors Prohibited in Dispensary](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_301.md)
- [68 Ill. Adm. Code 1291.305 Section 1291.305  Signage](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_305.md)
- [68 Ill. Adm. Code 1291.308 Section 1291.308  Purchaser Privacy](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_308.md)
- [68 Ill. Adm. Code 1291.310 Section 1291.310  Inventory Control System](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_310.md)
- [68 Ill. Adm. Code 1291.320 Section 1291.320  Returns and Refunds](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_320.md)
- [68 Ill. Adm. Code 1291.325 Section 1291.325  Destruction of Cannabis and Cannabis Infused Products](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_325.md)
- [68 Ill. Adm. Code 1291.330 Section 1291.330  Recalls and Product Safety](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_330.md)
- [68 Ill. Adm. Code 1291.335 Section 1291.335  Sale of Non-Cannabis Items](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_335.md)
- [68 Ill. Adm. Code 1291.340 Section 1291.340  Onsite Consumption Lounges](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_340.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T68_P1291_S1291_320. Check the current official text before relying on it. Not legal advice.