# 4 Ill. Adm. Code 400.10: Section 400.10 Purposes

> Illinois · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_10

## Section

- **Citation:** 4 Ill. Adm. Code 400.10
- **Heading:** Section 400.10 Purposes
- **Jurisdiction:** Illinois
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Illinois Administrative Code / Title 4 DISCRIMINATION PROCEDURES / CHAPTER XIII: ILLINOIS COMMERCE COMMISSION / Part 400 AMERICANS WITH DISABILITIES ACT GRIEVANCE PROCEDURE / Section 400.10 Purposes

## Text

Section 400
Section 400.10  Purposes
a)         These ADA grievance procedures are established pursuant to the
Americans with Disabilities Act of 1990, 42 U.S.C. Section 12101 et seq.
("ADA"), and specifically Section 35.107 of the Title II regulations,
28 CFR Part 35, requiring the adoption of grievance procedures providing for
prompt and equitable resolution of complaints alleging any action that would be
prohibited by 28 CFR Part 35.  These procedures are to be construed as neither
expanding nor diminishing the rights, privileges and remedies otherwise
afforded by applicable law.
b)         In general, the ADA requires that each program, service and
activity offered by the Illinois Commerce Commission ("Commission"),
when viewed in its entirety, be readily accessible to and usable by qualified
individuals with disabilities.
c)         It is the intent of the Commission to foster open
communication with all individuals seeking access to programs, services and
activities.  The Commission encourages prompt responses to requests for
modifications before they become grievances.
d)         Any individual who wishes to review the ADA and applicable
regulations to understand the rights, privileges and remedies they afford may
contact the Commission's designated coordinator.
e)         The grievance procedures set forth in this Part are informal
and do not give rise to a "contested case" for purposes of the
Illinois Administrative Procedure Act (Ill. Rev. Stat. 1991, ch. 127, par.
1001-1 et seq.) or the Commission's Rules of Practice (83 Ill. Adm. Code 200).

## Nearby sections

- [4 Ill. Adm. Code 400.10 Section 400.10  Purposes](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_10.md)
- [4 Ill. Adm. Code 400.20 Section 400.20  Definitions](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_20.md)
- [4 Ill. Adm. Code 400.30 Section 400.30  Procedure](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_30.md)
- [4 Ill. Adm. Code 400.40 Section 400.40  Designated Coordinator Level](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_40.md)
- [4 Ill. Adm. Code 400.50 Section 400.50  Final Level](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_50.md)
- [4 Ill. Adm. Code 400.60 Section 400.60  Accessibility](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_60.md)
- [4 Ill. Adm. Code 400.70 Section 400.70  Case-by-case Resolution](https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_70.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_IL_IAC_T4_P400_S400_10. Check the current official text before relying on it. Not legal advice.