# 10 CCR 2506-1: RULE MANUAL VOLUME 4, SNAP

> Colorado · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/STATE_CO_CCR_10_CCR_2506_1

## Section

- **Citation:** 10 CCR 2506-1
- **Heading:** RULE MANUAL VOLUME 4, SNAP
- **Jurisdiction:** Colorado
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Code of Colorado Regulations / 500,1008,2500 Department of Human Services / 2506 Supplemental Nutrition Assistance Program (SNAP) / 10 CCR 2506-1

## Text

1
DEPARTMENT OF HUMAN SERVICES
Supplemental Nutrition Assistance Program (SNAP)
RULE MANUAL VOLUME 4, SNAP
10 CCR 2506-1
[Editor’s Notes follow the text of the rules at the end of this CCR Document.]
_________________________________________________________________________
4.000
SNAP
4.000.1 SNAP DEFINITIONS
“Able-Bodied Adult Without Dependents (ABAWD)” means an individual aged eighteen (18) through the
age of fifty-four (54) without a physical or mental disability who lives in a household with no one under the
age of eighteen (18).
“Administrative disqualification hearing (ADH)” means a disqualification hearing against an individual
accused of wrongfully obtaining or attempting to obtain SNAP benefits.
“Administrative law judge (ALJ)” means a person that may preside over state-level fair hearings and
administrative disqualification hearings.
“Administrative adjudicator” means a person who presides over state-level fair hearings and
administrative disqualification hearings.
“Adverse action” means any action taken by a local office that causes a household’s SNAP benefits to be
reduced, suspended, terminated, or denied.
“Adverse action period” means the period of time during the certification period prior to the adverse action
becoming effective.
“Agency error claim” means that a debt has been established for the household to repay due to an over-
issuance of SNAP benefits that was issued to the household resulting from an error made by the local
office.
“Allotment” means the total amount of SNAP benefits a household is authorized to receive in a particular
month.
“Appeal” means a request made by a household to have a decision about its case reviewed by an
impartial third party to determine whether the decision was correct. The term appeal includes state level
fair hearings and local-level dispute resolution conferences.
“Application” means a request on a state-approved form for public assistance which can include the
electronic state-prescribed form
month.
“Appeal” means a request made by a household to have a decision about its case reviewed by an
impartial third party to determine whether the decision was correct. The term appeal includes state level
fair hearings and local-level dispute resolution conferences.
“Application” means a request on a state-approved form for public assistance which can include the
electronic state-prescribed form.
“Application filing date” means the date an application for public assistance is received by the county
office.
“Application for recertification” means an application submitted prior to the last month of the certification
period to determine a household’s continued eligibility for the next certification period.
Code of Colorado Regulations
Secretary of State
State of Colorado

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“Application process” means the required process a household must complete for purposes of
determining eligibility for SNAP benefits at application or application for recertification.
“Authorized representative” means an individual who has been designated in writing by a responsible
member of the household to act on behalf of or assist the household with the application process,
obtaining SNAP benefits, and/or in using SNAP benefits at authorized retailers.
“Automated Child Support Enforcement System (ACSES)” means the automated computer system used
by the state department’s child support services to record child support payments.
“Basic Categorical Eligibility (BCE)” means the status granted to any household that is not eligible for
Expanded Categorical Eligibility and contains only members who receive, or are eligible to receive,
benefits from Colorado Works, Supplemental Security Income (SSI), Old Age Pension, Aid to the Needy
and Disabled, Aid to the Blind, or a combination of these programs
cord child support payments.
“Basic Categorical Eligibility (BCE)” means the status granted to any household that is not eligible for
Expanded Categorical Eligibility and contains only members who receive, or are eligible to receive,
benefits from Colorado Works, Supplemental Security Income (SSI), Old Age Pension, Aid to the Needy
and Disabled, Aid to the Blind, or a combination of these programs.
“Basic Utility Allowance (BUA)” means a fixed deduction applied to a household that does not pay for
heating or cooling and incurs at least two (2) non-heating or non-cooling utility costs, such as electricity,
water, sewer, trash, cooking fuel, or telephone.
“Bifurcated appeal” means an appeal that involves more than one benefit program area and where the
administrative adjudicator determines to divide the appeal so that a SNAP appeal is reviewed separate
from the appeal of a different benefit program area appeal.
“Boarder” means an individual residing with others and paying reasonable compensation to others for
lodging and meals.
“Boarding house” means an establishment that is licensed as a commercial enterprise and which offers
meals and lodging for compensation, as described in 7 C.F.R 273.1(b)(3)(i), herein incorporated by
reference. No later editions or amendments are incorporated. The regulation is available at no cost at the
FNS, 3101 Park Center Dr., #906, Alexandria, VA 22302 or at https://www.ecfr.gov. This regulation is
also available for public inspection and copying at the Food and Energy Assistance Division Director,
Colorado Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado 80203.
“Case record” means a combination of the physical case file that contains documents pertinent to a
household’s case; similar documents maintained in an electronic database; and information about the
household that is contained within the statewide automated system.
“Certification period” means the period of time for which a household has been certified to receive
benefits
, Denver, Colorado 80203.
“Case record” means a combination of the physical case file that contains documents pertinent to a
household’s case; similar documents maintained in an electronic database; and information about the
household that is contained within the statewide automated system.
“Certification period” means the period of time for which a household has been certified to receive
benefits.
“Civil union” means a legally binding partnership between two individuals without the legal recognition of
these individuals as spouses.
“Claim” means a debt resulting from an over-issuance of SNAP benefits that a household is obligated to
repay.
“Clear and convincing evidence” means evidence which is stronger than a preponderance of evidence
and which is unmistakable and free from serious or substantial doubt.
“Client” means a current or past applicant or a current or past recipient of SNAP.
“Collateral contact” means a verbal or written confirmation of a household's circumstances by a person
outside the household who has first-hand knowledge of the information, made either in person,
electronically submitted, or by telephone.

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“Colorado Department Of Human Services (CDHS)” means the same as defined in section 26-1-105,
C.R.S., which is incorporated by reference. No later editions or amendments are incorporated. This
regulation is available for public inspection and copying at The Food and Energy Assistance Division
Director, Colorado Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado
80203.
“Colorado Electronic Benefit Transfer System (CO/EBTS)” means the electronic system that enables
SNAP participants or their authorized representatives to redeem their SNAP benefits at point-of-sale
terminals.
“Colorado Unemployment Benefits System (CUBS)” means the electronic system by which
Unemployment Insurance Benefits (UIB) are determined by the Colorado Department of Labor and
Employment
03.
“Colorado Electronic Benefit Transfer System (CO/EBTS)” means the electronic system that enables
SNAP participants or their authorized representatives to redeem their SNAP benefits at point-of-sale
terminals.
“Colorado Unemployment Benefits System (CUBS)” means the electronic system by which
Unemployment Insurance Benefits (UIB) are determined by the Colorado Department of Labor and
Employment.
“Combined appeal” means an appeal that involves both a SNAP appeal and an appeal concerning any
other benefit program area (ex. A SNAP appeal plus a Colorado Works appeal that are filed as one
appeal). Combined appeals will be bifurcated to allow the SNAP portion of the appeal to move on a faster
track to comply with federal SNAP timeliness requirements.
“Communal dining facility” means an establishment approved by FNS that prepares and serves meals for
persons aged sixty (60) and older, or for Supplemental Security Income (SSI) recipients, and their
spouses. This also includes federally subsidized housing for persons aged sixty (60) and older at which
meals are prepared for and served to the residents. It also includes private establishments that contract
with an appropriate state or local agency to offer meals at concessional prices to persons aged sixty (60)
and older or SSI recipients, and their spouses.
“Compromise” means a local office’s decision to reduce the amount of a claim that is owed by a
household.
“Countable month” means a month in which an ABAWD received a full SNAP allotment but did not meet
work requirements or have an exemption from those requirements.
“Demand letter”, see “notice of overpayment.”
“Disaster Supplemental Nutrition Assistance Program (D-SNAP)” means the assistance provided to the
affected areas when a Presidential disaster declaration for individual assistance is declared and the
decision to implement this program after a Presidential declaration shall be at the affected county’s
discretion in coordination with the state SNAP office and FNS
tter”, see “notice of overpayment.”
“Disaster Supplemental Nutrition Assistance Program (D-SNAP)” means the assistance provided to the
affected areas when a Presidential disaster declaration for individual assistance is declared and the
decision to implement this program after a Presidential declaration shall be at the affected county’s
discretion in coordination with the state SNAP office and FNS.
“Dispute Resolution Conference (DRC)” means an informal meeting between a household and the local
office to review an action taken on a case and the relevant facts pertaining to such action.
“Disqualification Consent Agreement (DCA)” means the form that allows the individual(s) suspected of
Intentional Program Violation/fraud to consent to his/her disqualification in cases of deferred adjudication,
as described in 7 C.F.R. 273.169(h), which is herein incorporated by reference. No later editions or
amendments are incorporated. The regulation is available at no cost at the FNS, 3101 Park Center Dr.,
#906, Alexandria, VA 22302, or at https://www.ecfr.gov. This regulation is also available for public
inspection and copying at the Food and Energy Assistance Division Director, Colorado Department of
Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado 80203.

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“Disqualified individuals” means any individual who is ineligible to receive SNAP benefits due to having
been disqualified for an Intentional Program Violation/fraud, failure to provide or obtain a SSN, ineligible
non-citizens, individuals disqualified for failure to cooperate with work requirements, individuals
disqualified for failure to cooperate with the state quality assurance division, and ABAWDs who already
received three countable months of SNAP within thirty-six (36) months without meeting an exemption or
ABAWD work requirements.
“Documentary evidence” means written information used to verify the income, expenses, and other
circumstances of a household
ooperate with work requirements, individuals
disqualified for failure to cooperate with the state quality assurance division, and ABAWDs who already
received three countable months of SNAP within thirty-six (36) months without meeting an exemption or
ABAWD work requirements.
“Documentary evidence” means written information used to verify the income, expenses, and other
circumstances of a household.
“Documentation” means the collection of documentary evidence, verification, case notes, and other
information related to a household’s case upon which eligibility determinations and other decisions are
based.
“Drug and Alcohol Treatment Center (DAA)” means any residential facility run by a private, nonprofit
organization or institution, or a publicly operated community mental health center, under Part B of Title
XIX of the Public Health Service Act (42 U.S.C 300x-1 through 300x-13) that provides rehabilitative
treatment to persons participating in a drug or alcohol treatment program.
“Dual participation” means the receipt of SNAP benefits in more than one SNAP household or state in the
same calendar month.
“EBT account” means the account linked to the EBT card where the state department deposits SNAP
benefits.
“EBT card” means the card issued to persons authorized to receive SNAP to which the household’s
allotment is credited. Used for SNAP purposes to purchase eligible foods at approved retailers.
“Eligibility has been determined” means a required interview was completed and all required verifications
were received for a valid SNAP application and a determination of eligibility or ineligibility was made with
a resulting notice of action.
“Employment and Training Program” means a program operated by the Department of Human Services
consisting of work, training, education, work experience, and/or job search activities designed to help
clients obtain gainful employment.
“Employment First (EF)” means Colorado’s Employment and Training Program
d a determination of eligibility or ineligibility was made with
a resulting notice of action.
“Employment and Training Program” means a program operated by the Department of Human Services
consisting of work, training, education, work experience, and/or job search activities designed to help
clients obtain gainful employment.
“Employment First (EF)” means Colorado’s Employment and Training Program.
“Energy Electronic Benefit Transfer (E-EBT)” means the fuel assistance payment to eligible SNAP
households of at least $20.01 that qualifies those households for the heating and cooling standard utility
allowance.
“Evidence” includes but is not limited to an item, document, photograph, video recording, testimony, or
other tangible object presented to an administrative adjudicator, administrative law judge, and/or during a
dispute resolution conference to make the existence of a fact more or less valid.”
“Excess medical deduction” means a deduction from a household's total gross income applied when a
person with a disability or a person aged sixty (60) and older has medical expenses over a specified
monthly amount.
“Exempt income” means income that is exempt from consideration when determining eligibility for SNAP.
“Expanded Categorical Eligibility (ECE)” means households that are exempt from having resources
considered when determining eligibility for SNAP.

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older has medical expenses over a specified
monthly amount.
“Exempt income” means income that is exempt from consideration when determining eligibility for SNAP.
“Expanded Categorical Eligibility (ECE)” means households that are exempt from having resources
considered when determining eligibility for SNAP.

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“Expedited service” means the method by which an application for SNAP is processed to ensure that the
neediest households have access to benefits no later than the seventh (7th) calendar day following the
date of application.
“Fair hearing” or “State-level fair hearing” means a hearing conducted in person or on the telephone by an
administrative adjudicator to provide an impartial decision on a household’s appeal of a local office’s
decision or action.
“Final agency decision” means a decision issued by the Office of Appeals after reviewing the initial
decision issued by an administrative adjudicator.
“Financial criteria” means the set of rules governing gross and net income and resource standards and
the proper methods for computing a household’s income and resources.
“Fleeing felon” means an individual who is fleeing to avoid prosecution or custody for a crime, or an
attempt to commit a crime, that would be classified as a felony under a state or federal law.
“FNS” means the Food and Nutrition Service of the U.S. Department of Agriculture.
“Fraud” means the same as described in section 26-2-305(1)(a), C.R.S.
“Full-time student” means a person who has a school schedule equivalent to a full-time curriculum as
defined by the institution of higher education the person is attending.
“G-845” means the U.S. Citizenship and Immigration Services (USCIS) form submitted by SNAP to the
USCIS to request immigration status verification for a SNAP client. Form G-845 was last modified on April
8, 2021 and is incorporated by reference. No later editions or amendments are incorporated
lent to a full-time curriculum as
defined by the institution of higher education the person is attending.
“G-845” means the U.S. Citizenship and Immigration Services (USCIS) form submitted by SNAP to the
USCIS to request immigration status verification for a SNAP client. Form G-845 was last modified on April
8, 2021 and is incorporated by reference. No later editions or amendments are incorporated. The form is
available at no cost at https://www.uscis.gov/g-845. The form is also available for public inspection and
copying at the Food and Energy Assistance Division Director, Colorado Department of Human Services,
1575 Sherman Street, 3rd Floor, Denver, Colorado 80203.
“Good cause” except as defined in 4.308.1, means a waiver granted to a person or household a)
excusing them from complying with a specific eligibility requirement because compliance could cause
adverse consequences to the person or household, or b) providing the household with more time to
comply with a specific eligibility requirement.
“Gross income” means the total of all non-exempt earned and unearned income added together before
any deduction or disregard is considered.
“Group Living Arrangement (GLA)” means a public or private non-profit facility certified under Section
1616(e) of the Social Security Act which serves no more than sixteen (16) people.
“Head of Household (HOH)” means the person who is generally regarded as the person with the most
knowledge of the household’s circumstances. The head of household is the person to whom the local
office addresses correspondence and notices about the household’s case. This person is generally the
individual who completes the application process and is responsible for obtaining and using the
household’s EBT card.
“Heating/Cooling Utility Allowance (HCUA)” means a fixed deduction applied to any household that incurs
a heating or cooling expense.
“Homeless meal provider” means:
1.
A public or private nonprofit establishment that feeds persons experiencing
homelessness; or,
on is generally the
individual who completes the application process and is responsible for obtaining and using the
household’s EBT card.
“Heating/Cooling Utility Allowance (HCUA)” means a fixed deduction applied to any household that incurs
a heating or cooling expense.
“Homeless meal provider” means:
1.
A public or private nonprofit establishment that feeds persons experiencing
homelessness; or,

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2.
A restaurant which contracts with an appropriate state agency to offer meals at
concessional (low or reduced) prices to persons experiencing homelessness.
“Household” means a group of individuals who live together and customarily purchase and prepare food
together for home consumption.
“Household income” means all earned and unearned income received or anticipated to be received by the
household from all sources, unless specifically exempted for SNAP eligibility purposes.
“Inadvertent Household Error Claim (IHE)” means a debt that has been established for the household to
repay due to an over-issuance of benefits that was issued to a household based on a misunderstanding
or unintentional error on the part of the household.
“Income and Eligibility Verification System (IEVS)” means a system used to match client’s Social Security
Numbers with the Social Security Administration, Internal Revenue Service, and the Department of Labor
and Employment to obtain information about household income.
“Indigent non-citizen” means a sponsored non-citizen who, after considering all income and contributions
provided by the sponsor and other sources in conjunction with the non-citizen’s own income, is unable to
obtain food and shelter amounting to one hundred thirty percent (130%) of the federal poverty level (FPL),
as defined in section 4.401.1, for the non-citizen’s household size. When a non-citizen is declared
indigent, only the amount provided by the sponsor shall be deemed for the non-citizen
ns
provided by the sponsor and other sources in conjunction with the non-citizen’s own income, is unable to
obtain food and shelter amounting to one hundred thirty percent (130%) of the federal poverty level (FPL),
as defined in section 4.401.1, for the non-citizen’s household size. When a non-citizen is declared
indigent, only the amount provided by the sponsor shall be deemed for the non-citizen. A declaration of
indigence may last up to twelve (12) months but may be renewed at the end of such a period, if
necessary. The local office must notify the U.S. Attorney General of each indigence determination,
including the name of the sponsor and the sponsored non-citizen.
“Initial decision” means a decision issued by an administrative adjudicator after a state-level fair hearing.
“Initial application” means a household’s first application for assistance or an application for assistance
that is received after the household has been off the program for any period following the end of a
certification period.
“Initial month of application” means the first month for which the household is certified for participation in
the program for those who have not received SNAP benefits in the state previously or following any break
after the end of the certification period where the household was not certified for participation. If the
household applies for recertification prior to the expiration of its certification period and is found eligible for
the first month following the end of the certification period, that month shall not be an initial month.
“Institution of higher education” means institutions that normally require a high school diploma or
equivalency certificate for a student to enroll, such as colleges, universities, and vocational or technical
schools.
“Intentional” means a false representation of a material fact with knowledge of that falsity or omission of a
material fact with knowledge of that omission
l not be an initial month.
“Institution of higher education” means institutions that normally require a high school diploma or
equivalency certificate for a student to enroll, such as colleges, universities, and vocational or technical
schools.
“Intentional” means a false representation of a material fact with knowledge of that falsity or omission of a
material fact with knowledge of that omission.
“Intentional Program Violation (IPV)” means when an individual has intentionally made a false or
misleading statement or misrepresented, concealed, or withheld facts, or committed or intended to
commit any act that constitutes a violation of the federal SNAP program operated under the Food and
Nutrition Act of 2008, the federal SNAP regulations, or any state statute relating to the use, presentation,
transfer, acquisition, receipt, or possession of SNAP benefits or EBT cards.
“IPV hearing”, see “Administrative disqualification hearing.”
“IPV hearing waiver”, see “Waiver of administrative disqualification hearing.”

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“Issuance month” means the calendar month for which a benefit allotment is issued.
“Lawful Permanent Resident” means a non-citizen legally admitted into the United States to reside on a
permanent basis.
“Level sanction” means a specified period of ineligibility imposed against an individual who failed to take a
required action as part of his or her eligibility for SNAP.
“Liquid resources” means assets such as cash on hand or assets that can be easily converted to cash
such as money in checking or savings accounts, saving certificates, or stocks and bonds.
“Live-in attendants” means individuals who reside with a household to provide medical, housekeeping,
child-care, or other personal services.
“Local office” means the county Department of Social/Human Services that is responsible for
administering SNAP
cash on hand or assets that can be easily converted to cash
such as money in checking or savings accounts, saving certificates, or stocks and bonds.
“Live-in attendants” means individuals who reside with a household to provide medical, housekeeping,
child-care, or other personal services.
“Local office” means the county Department of Social/Human Services that is responsible for
administering SNAP. In those counties that have more than one office that administers SNAP, “local
office” shall be inclusive of all local offices within the county that administer the program.
“Local-level dispute resolution conference”, see “Dispute resolution conference.”
“Low-Income Home Energy Assistance Program (LEAP)” means the Colorado program designed to help
low-income clients pay a portion of their winter heating costs.
“Management Evaluation (ME) reviews” means state or federal reviews of each county’s administration of
SNAP to determine each county’s adherence to federal- and state-mandated requirements. Such reviews
are mandated by the Food and Nutrition Service of the USDA.
“Mass update” means a change in data or policy that affects the entire state-wide caseload or a portion of
the caseload.
“Material fact” means information to which a reasonable person would attach importance when
determining a course of action.
“Migrant farm worker” means a person who travels away from home on a regular basis to follow the flow
of seasonal agricultural work.
“Minimum benefit” means the minimum amount of benefits issued to one- and two-person households
that are eligible for assistance, but whose issuance calculates to less than the federally prescribed
minimum allotment.
“Net income test” means the one hundred percent (100%) federal poverty level (FPL), as defined in
section 4.401.2, under which a household’s income must fall after all allowable deductions are considered
in order to be considered eligible. This level is specific to the household size as defined by FNS
ssistance, but whose issuance calculates to less than the federally prescribed
minimum allotment.
“Net income test” means the one hundred percent (100%) federal poverty level (FPL), as defined in
section 4.401.2, under which a household’s income must fall after all allowable deductions are considered
in order to be considered eligible. This level is specific to the household size as defined by FNS.
“Non-financial criteria” means the set of rules governing SNAP eligibility elements not related to a
household’s gross and net income and resource standards.
“Non-liquid resources” means assets which cannot be easily converted into cash such as vehicles and
real property.
“Notice of Action (NOA)” means the state-prescribed form sent to a household every time a local office
increases or takes an adverse action impacting a household’s SNAP benefits. This form describes the
action taken upon a household’s case and the resulting effect.

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“Notice of Overpayment” means a notice sent to a household upon the establishment of a claim against
the household for an overpayment of benefits.
“Office of Administrative Courts (OAC)” means the office within The Colorado Department of Personnel
and Administration that The Colorado Department of Human Services may designate to hear state-level
fair hearings as needed and as agreed to by The Office of Administrative Courts.
“Office of Appeals (OOA)” is an office within The Colorado Department of Human Services that issues
final agency decisions on behalf of The Colorado Department of Human Services.
“On-the-job training (OJT)” means training provided to an employee after he or she is hired. Such training
is designed for individuals who do not have the necessary work experience required for the job
inistrative Courts.
“Office of Appeals (OOA)” is an office within The Colorado Department of Human Services that issues
final agency decisions on behalf of The Colorado Department of Human Services.
“On-the-job training (OJT)” means training provided to an employee after he or she is hired. Such training
is designed for individuals who do not have the necessary work experience required for the job.
“One Utility Allowance (OUA)” means a fixed deduction given to any household that is not eligible to
receive the HCUA or BUA and incurs only one (1) non-heating or non-cooling utility expense, such as
electricity, water, sewer, trash, or cooking fuel. The OUA is not allowed if the household’s only utility
expense is a telephone.
“Outdated” means information that is older than sixty (60) days from the point of eligibility determination or
is no longer representative of a household’s circumstances.
“Over-issuance” means the amount of SNAP benefits issued to a household that exceeds the
household’s correct allotment.
“PA households” means households that contain only persons who receive TANF/Colorado Works or
Adult Financial cash grants.
“Parolee” means a non-citizen allowed into the United States for urgent humanitarian reasons or when
the non-citizens entry is determined to be for significant public benefit as described in 8 U.S.C 1182(d)(5)
and in 8 C.F.R. 212.5 (2019), herein incorporated by reference. No later editions or amendments are
incorporated. The regulation is available at no cost at the U.S. Department of Homeland Security, 3801
Nebraska Avenue NW, Washington D.C., 20016 or at https://www.ecfr.gov. This regulation is also
available for public inspection and copying at the Food and Energy Assistance Division Director, Colorado
Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado 80203. Parole does
not constitute a formal admission to the United States and confers temporary status only, requiring
parolees to leave when the conditions supporting their parole cease to exist
regulation is also
available for public inspection and copying at the Food and Energy Assistance Division Director, Colorado
Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado 80203. Parole does
not constitute a formal admission to the United States and confers temporary status only, requiring
parolees to leave when the conditions supporting their parole cease to exist.
“Payment Error Rate (PER)” means the sum of the overpayment error rate and the underpayment error
rate, which is the value of all over and underpaid allotments expressed as a percentage of all allotments
issued to the cases reviewed, excluding those cases processed by Social Security Administration (SSA)
personnel or participating in certain demonstration projects designated by FNS.
“Period of ineligibility” means the period of time a person is ineligible to receive SNAP benefits as a result
of a failure to cooperate with either a state or federal QA review.
“Periodic Report Form (PRF)” means the report that must be submitted by the household during the
twelfth (12th) month of a twenty-four (24) month certification period. The purpose of this form is to allow
the household to report any changes that occurred during the first half of the twenty-four (24) month
certification period and for the local office to determine the household’s continued eligibility for the
remaining twelve (12) months of the household’s certification period.

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rpose of this form is to allow
the household to report any changes that occurred during the first half of the twenty-four (24) month
certification period and for the local office to determine the household’s continued eligibility for the
remaining twelve (12) months of the household’s certification period.

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“Person experiencing homelessness” means an individual who lacks a fixed and regular nighttime
residence or whose primary residence is: a supervised shelter designed for temporary accommodations;
a halfway house or similar facility that provides temporary residence; a place not designed for or ordinarily
used as regular sleeping accommodations for human beings; or a temporary accommodation in the
residence of another individual for ninety (90) days or less.
“Person with disabilities” means a person who:
1.
Receives Supplemental Security Income (SSI) benefits under Title XVI of the Social
Security Act, or the Colorado Supplement, or Aid to the Needy and Disabled-
Supplemental Security Income- Colorado Supplement (AND-SSI-CS), or Aid to the Blind-
Supplemental Security Income- Colorado Supplement (AB-SSI-CS); or Disability or
Blindness Payments under Title I, II, X, or IXV of the Social Security Act;
2.
Is a veteran with a service-connected disability rated or paid as a total disability under
Title 38 of the United States Code or is a veteran receiving a pension for a non-service
connected disability;
3.
Is a veteran considered by the Veterans Affairs (VA) to be in need of regular aid and
attendance or permanently housebound under Title 38 of the United States Code;
4.
Is a surviving spouse of a veteran and considered in need of aid and attendance or
permanently housebound or a surviving child of a veteran and considered by the VA to
be permanently incapable of self-support under Title 38 of the United States Code;
5
red by the Veterans Affairs (VA) to be in need of regular aid and
attendance or permanently housebound under Title 38 of the United States Code;
4.
Is a surviving spouse of a veteran and considered in need of aid and attendance or
permanently housebound or a surviving child of a veteran and considered by the VA to
be permanently incapable of self-support under Title 38 of the United States Code;
5.
Is a surviving spouse or child of a veteran and considered by the VA to be entitled to
compensation for a service-connected death or pension benefits for a non-service-
connected death under Title 38 of the United States Code and has a disability considered
permanent under Section 221(i) of the Social Security Act. “Entitled”, as used in this
definition, refers to those veterans’ surviving spouses and children who are receiving the
compensation or benefits or have been approved for such benefits but are not yet
receiving them;
6.
Has a disability considered permanent under Section 221(i) of the Social Security Act and
receives a federal, state, or local public disability retirement pension;
7.
Receives an annuity for disability from the railroad retirement board who is considered as
a disabled person with disabilities by the SSA or who qualifies for Medicare as
determined by the railroad retirement board; or
8.
Is a recipient of interim assistance benefits pending the receipt of the Supplemental
Security Income (SSI), disability-related medical assistance under Title XIX of the Social
Security Act, or disability-based state assistance benefits provided that the eligibility to
receive these benefits is based on disability or blindness criteria which are at least as
stringent as those used under Title XVI of the Social Security Act.
“Post high school education” means colleges, universities, and post-high school level technical and
vocational schools
under Title XIX of the Social
Security Act, or disability-based state assistance benefits provided that the eligibility to
receive these benefits is based on disability or blindness criteria which are at least as
stringent as those used under Title XVI of the Social Security Act.
“Post high school education” means colleges, universities, and post-high school level technical and
vocational schools.
“Preliminary determination” means an administrative adjudicator has determined in writing and at a
hearing that the sole issue is one of federal law or regulation and that the household’s claim that the local
office improperly calculated benefits, and/or misinterpreted or misapplied such law or regulation is invalid.

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10
“Preponderance of evidence” means the legal burden of proof to show that the evidence is more likely to
be true than not. Preponderance of evidence is a lesser burden of proof than that of clear and convincing
evidence.
“Prospective budgeting” means the method of computing a household’s monthly allotment by using
current circumstances and reasonably anticipated income for the month in which the allotment will be
issued.
“Prudent Person Principle (PPP)” means a technician’s discretion to apply reasonable judgment when
determining the proper course of action in specific situations in order to make an eligibility determination.
“Public assistance (PA)” means the same as section 26-2-103(7), C.R.S.
“Quality assurance (QA)” means the division of the Colorado Department of Human Services (CDHS)
responsible for reviewing SNAP cases to determine if the proper eligibility determination was made and if
the correct allotment was issued to a household in a given month.
“QA active case” means cases where a household was certified prior to or during the sample month and
issued SNAP benefits for the sample month
ssurance (QA)” means the division of the Colorado Department of Human Services (CDHS)
responsible for reviewing SNAP cases to determine if the proper eligibility determination was made and if
the correct allotment was issued to a household in a given month.
“QA active case” means cases where a household was certified prior to or during the sample month and
issued SNAP benefits for the sample month.
“QA negative case” means cases where a household was denied certification to receive SNAP benefits in
the sample month or which had its participation in the program terminated during a certification period
effective for the sample month.
“Qualified non-citizen” means an individual who meets the specific definition of “qualified alien” as defined
by the Food and Nutrition Service, United States Department of Agriculture, in 7 C.F.R. 273.4(a)(5), (6)(1)
(2019), and is herein incorporated by reference. No later editions or amendments are incorporated. The
regulation is available at no cost at the FNS, 3101 Park Center Dr., #906, Alexandria, VA 22302, or at
https://www.ecfr.gov. This regulation is also available for public inspection and copying at the Food and
Energy Assistance Division Director, Colorado Department of Human Services, 1575 Sherman Street, 3rd
Floor, Denver, Colorado 80203. Qualified non-citizen for purposes of SNAP includes lawful permanent
residents, asylees, refugees, parolees, individuals granted withholding of deportation or removal,
conditional entrants, Cuban or Haitian entrants, battered immigrants and non-citizen victims of a severe
form of trafficking. This term is not itself an immigration status, but rather includes a collection of
immigration statuses. It is a term used solely for federal SNAP purposes. Qualified non-citizens are not
automatically eligible for assistance, but rather must meet all other eligibility requirements
nal entrants, Cuban or Haitian entrants, battered immigrants and non-citizen victims of a severe
form of trafficking. This term is not itself an immigration status, but rather includes a collection of
immigration statuses. It is a term used solely for federal SNAP purposes. Qualified non-citizens are not
automatically eligible for assistance, but rather must meet all other eligibility requirements.
“Quality control review” means a review conducted by CDHS of a statistically valid sample of active and
negative cases to determine the extent to which households are receiving snap allotments to which they
are entitled, and to determine the extent to which decisions to deny, suspend, or terminate cases are
correct.
“Quest card” means Colorado’s specific version of the EBT card.
“Questionable” means inconsistent or contradictory information, statements, documents, or case
documentation that requires verification from the household to determine eligibility.
“Recoupment” means the withholding of a portion of a household’s monthly allotment to pay back an
over-issuance.
“Repayment agreement” means the state department form sent to a household upon the establishment of
a claim that outlines the household’s responsibility and options for repayment.
“Restoration” means a payment of benefits made to a household who was eligible to receive the amount
in a past month but did not receive the payment.

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means the state department form sent to a household upon the establishment of
a claim that outlines the household’s responsibility and options for repayment.
“Restoration” means a payment of benefits made to a household who was eligible to receive the amount
in a past month but did not receive the payment.

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11
“Roomer” means an individual to whom a household furnishes lodging, but not meals, for compensation.
“Sanction” means a specified period of ineligibility imposed against an individual who failed to take a
required action as part of his or her eligibility for either SNAP or Colorado Works.
“Self-employment” means a situation where some or all income is received from a self-operated business
or enterprise in which the individual retains control over work or services offered and assumes the
necessary business risks and expenses connected with the operation of the business.
“Shelter for battered women and children” means a public or private nonprofit residential facility that
serves battered women and their children. If such a facility serves other individuals, a portion of the facility
must be set aside on a long-term basis to serve only battered women and children.
“Simplified reporting” means SNAP households are required to report mid-certification changes that
cause the household’s combined gross income to rise above one hundred thirty percent (130%) of the
federal poverty level (FPL) as defined in section 4.401.1 for the applicable household size, when a
member of the household wins substantial lottery or gambling winnings, and if an ABAWD’s
work/volunteer hours fall below twenty (20) hours per week.
“SNAP” means Supplemental Nutrition Assistance Program, formerly known as the Food Assistance
program, administered by the state department in Colorado
federal poverty level (FPL) as defined in section 4.401.1 for the applicable household size, when a
member of the household wins substantial lottery or gambling winnings, and if an ABAWD’s
work/volunteer hours fall below twenty (20) hours per week.
“SNAP” means Supplemental Nutrition Assistance Program, formerly known as the Food Assistance
program, administered by the state department in Colorado.
“SNAP fair hearings unit” means the unit within the Office of Appeals at the Colorado Department of
Human Services that may be designated by the Colorado Department of Human Services to hear SNAP
appeals, the SNAP portion of a bifurcated appeal, combined appeals, and administrative disqualification
hearings. The SNAP fair hearings unit generally operates under the supervision of the chief adjudicator of
the Office of Appeals but acts independently and in a fair and impartial manner concerning the fair
hearings process and the issuance of initial decisions.
“Sponsor” means any person(s) who executed an affidavit of support (USCIS form I-864A (March 6,
2018)) or another form deemed legally binding by the Department of Homeland Security on behalf of a
non-citizen as a condition of the non-citizen’s date of entry or admission into the United States as a
permanent resident. These forms are herein incorporated by reference. This rule does not contain any
later amendments or editions. These forms are available at no cost from https://www.uscis.gov/forms.
These forms are also available for public inspection and copying at the Colorado Department of Human
Services, Director of the Employment and Benefits Division, 1575 Sherman Street, Denver, Colorado,
80203, or at any state publications library during regular business hours.
“Sponsored non-citizen” means those non-citizens lawfully admitted for permanent residence into the
United States who have been sponsored by an individual for entry into the country
copying at the Colorado Department of Human
Services, Director of the Employment and Benefits Division, 1575 Sherman Street, Denver, Colorado,
80203, or at any state publications library during regular business hours.
“Sponsored non-citizen” means those non-citizens lawfully admitted for permanent residence into the
United States who have been sponsored by an individual for entry into the country.
“Standard Eligibility (SE)” means the set of rules applicable to households that do not fall under
“Expanded Categorical Eligibility” or “Basic Categorical Eligibility.” Households considered under
Standard Eligibility rules are subject to resource limits as a condition of eligibility.
“State department” means the office/division within the Colorado Department of Human Services that
administers SNAP. Currently, this is the Food and Energy Assistance Division within the Office of
Economic Security.
“State-level fair hearing” or “Fair hearing” means a review (hearing) requested by a client which is held
before an administrative adjudicator to establish whether an adverse action or eligibility determination
taken was correct.

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12
“Striker” or “striking member” means an individual who is involved in a strike or other concerted stoppage
of work by employees, including a stoppage by reason of the expiration of a collective bargaining
agreement and any concerted slowdown or other concerted interruption of operations by employees.
“Substantial lottery or gambling winnings” is a cash prize won in a single game, before taxes or other
amounts are withheld, that is equal to or greater than the resource limit for persons aged sixty (60) and
older and persons with disabilities.
“Supplement” means a payment of additional allowable SNAP benefits made for the current issuance
month
concerted interruption of operations by employees.
“Substantial lottery or gambling winnings” is a cash prize won in a single game, before taxes or other
amounts are withheld, that is equal to or greater than the resource limit for persons aged sixty (60) and
older and persons with disabilities.
“Supplement” means a payment of additional allowable SNAP benefits made for the current issuance
month.
“Supplemental Security Income (SSI)” means monthly cash payments made under the authority of: (1)
Title XVI of the Social Security Act, as amended, to the aged, blind and disabled; (2) Section 1616(a) of
the Social Security Act; or (3) Section 212(a) of Pub. L. 93-66.
“Systematic Alien Verification for Entitlements (SAVE)” means the system allowing for the validation of
immigration statuses of non-citizen clients through access to centralized U.S. Citizenship and Immigration
Service (USCIS) data.
“Telephone allowance” means a fixed deduction given to any household not incurring utility expenses
other than the expense for a telephone.
“Temporary Assistance for Needy Families (TANF) or Colorado Works (CW)” means the cash assistance
program also known as Title IV-a of the Social Security Act.
“Temporary emergency” means an emergency caused by any natural or human-caused disaster, other
than a major disaster declared by the President of the United States under the Disaster Relief Act of
1974, which is determined by FNS to have disrupted commercial channels of food distribution.
“Thrifty food plan” means the diet required to feed a family of four (4) persons, as defined by the FNS, as
consisting of a man and a woman twenty (20) through fifty (50) years of age, a child six (6) through eight
jor disaster declared by the President of the United States under the Disaster Relief Act of
1974, which is determined by FNS to have disrupted commercial channels of food distribution.
“Thrifty food plan” means the diet required to feed a family of four (4) persons, as defined by the FNS, as
consisting of a man and a woman twenty (20) through fifty (50) years of age, a child six (6) through eight
(8) years of age, and a child nine (9) through eleven (11) years of age, determined in accordance with the
U.S. Department of Agriculture. The cost of such a diet shall be the basis for uniform allotments for all
households regardless of their actual composition.
“Trafficking” means the same as defined in section 26-2-306, C.R.S. and 7 C.F.R. 271.2 (2019), which is
incorporated by reference. No later editions or amendments are incorporated. The regulation is available
at no cost at the FNS, 3101 Park Center Dr., #906, Alexandria, VA 22302, or at https://www.ecfr.gov. This
regulation is also available for public inspection and copying at the Food and Energy Assistance Division
Director, Colorado Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver, Colorado
80203.
“Unclear information” means unverified information that is known to the agency and requires verification,
or information that is verified but the local office needs additional information to determine SNAP
eligibility.
“Under-issuance” means the difference between the allotment the household was eligible to receive and
the allotment the household received, which was lower than what the household was eligible to receive.
“Valid application” means a state-prescribed public assistance benefits form completed with name,
address, and signature.
“Vendor payments” means money payments that are not payable directly to a household but are paid to a
third party for a household expense.

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an what the household was eligible to receive.
“Valid application” means a state-prescribed public assistance benefits form completed with name,
address, and signature.
“Vendor payments” means money payments that are not payable directly to a household but are paid to a
third party for a household expense.

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13
“Verification” means confirmation of a household’s statements through written, verbal, or electronic
means
“Verified upon receipt (VUR)” means information that is provided directly from the primary source and
which is not questionable.
“Voluntary quit” means when a SNAP client voluntarily quit a job of 30 or more hours a week or reduced
work effort to less than 30 hours a week without good cause.
“Voluntary work registrant” means an individual who chooses to participate in the program and is not
mandated to participate by the state or federal regulations.
“Waiver of administrative disqualification hearing” means a waiver sent to individuals suspected of IPV
which presents the individual with the option of waiving his or her right to an administrative hearing,
accepting the appropriate disqualification without necessarily admitting the violation.

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14
4.100
SNAP INTRODUCTION
This material sets forth rules, policies, and procedures concerned with eligibility determination and
certification of persons who apply to participate in SNAP, and, if determined eligible, the requirements
concerning the use of SNAP benefits. The rules and regulations herein are promulgated in accordance
with Program regulations of the United States Department of Agriculture (USDA), 7 C.F.R. 271–274
s material sets forth rules, policies, and procedures concerned with eligibility determination and
certification of persons who apply to participate in SNAP, and, if determined eligible, the requirements
concerning the use of SNAP benefits. The rules and regulations herein are promulgated in accordance
with Program regulations of the United States Department of Agriculture (USDA), 7 C.F.R. 271–274
(2021), as amended, which are incorporated by reference, and the State Plan of Operation. No later
amendments or editions of the regulations are incorporated. Copies of the regulations are available at no
cost at the FNS, 3101 Park Center Dr., #906, Alexandria, VA 22302, or at https://www.ecfr.gov. These
regulations are also available for public inspection and copying at the Food and Energy Assistance
Division Director, Colorado Department of Human Services, 1575 Sherman Street, 3rd Floor, Denver,
Colorado.
4.110
USE OF THE SNAP MANUAL
Below is a summary of the information contained in each section:
Section 4.000 contains SNAP specific definitions.
Section 4.100 contains general program information, confidentiality requirements, and complaint
procedures (including complaints regarding alleged discrimination).
Section 4.200 sets forth policies and procedures for the application and recertification processes.
Information contained in this section includes the process of filing an application and recertification,
interview requirements, timely processing standards, determination of certification periods, and initial
month allotment proration.
Section 4.300 outlines the non-financial criteria a household must meet to be eligible for SNAP. Non-
financial criteria include identity of clients, Social Security Number (SSN) requirement, residency,
household composition, citizenship and non-citizenship status, and work program requirements.
Section 4.400 sets forth the financial criteria a household must meet to be eligible for SNAP
roration.
Section 4.300 outlines the non-financial criteria a household must meet to be eligible for SNAP. Non-
financial criteria include identity of clients, Social Security Number (SSN) requirement, residency,
household composition, citizenship and non-citizenship status, and work program requirements.
Section 4.400 sets forth the financial criteria a household must meet to be eligible for SNAP. Financial
criteria include gross and net income standards, resource standards, and deductions from income.
Section 4.500 sets forth policies and procedures regarding the verification and documentation of a
household’s circumstances.
Section 4.600 outlines a household’s obligation to report changes during the certification period, and how
certain changes are handled by the local office.
Section 4.700 sets forth policies and procedures for issuing SNAP benefits, including restoration and
replacement of issuances.
Section 4.800 outlines the rules and processes regarding claims, appeals, and fraud.
Section 4.900 outlines state and county administrative requirements.
4.120
PURPOSE OF SNAP
The purpose of SNAP is expressed by the United States Congress in Section 2 of the Food and Nutrition
Act of 2008, Public Law No. 110-246 (codified at 7 USC 2011).
SNAP is designed to promote the general welfare and to safeguard the health and well-being of the
nation’s population by raising the levels of nutrition among low-income households.

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e United States Congress in Section 2 of the Food and Nutrition
Act of 2008, Public Law No. 110-246 (codified at 7 USC 2011).
SNAP is designed to promote the general welfare and to safeguard the health and well-being of the
nation’s population by raising the levels of nutrition among low-income households.

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15
4.130
USING SNAP BENEFITS
SNAP benefits received by an eligible household may be used at any time by the household or other
persons whom the household selects to purchase eligible food for the household. SNAP benefits are
issued through an Electronic Benefit Transfer (EBT) system in which benefit allotments are stored on an
electronic benefit transfer card and used to purchase authorized items at a point-of-sale (POS) terminal.
EBT cards shall be presented only to retailers authorized by USDA/FNS to accept food benefit payment
for food purchases.
SNAP benefits must be used to pay for food currently purchased and cannot be used to pay for foods
previously or subsequently secured or to pay back bills owed the grocer. The only exceptions are that
SNAP benefits may be used to pay for food items such as milk or bakery goods that are delivered to the
home on a regular basis, or for advance payment to a non-profit cooperative food venture when food
purchased is to be delivered later.
A.
Expungement
1.
Upon approval of benefits, SNAP recipients are provided information in writing that any
SNAP benefits issued to the EBT card that are unused after nine (9) months (274 days)
will be expunged and removed from the account.
2.
Upon approval of benefits, SNAP recipients are provided information in writing that if the
EBT account goes inactive (no food purchases or returns) after nine (9) months (274
days), the inactive SNAP benefits will be considered expunged and removed from the
account.
4.130.1 WHERE HOUSEHOLDS CAN USE SNAP BENEFITS
A.
Specified persons may use their SNAP benefits to purchase meals from the following:
1
on approval of benefits, SNAP recipients are provided information in writing that if the
EBT account goes inactive (no food purchases or returns) after nine (9) months (274
days), the inactive SNAP benefits will be considered expunged and removed from the
account.
4.130.1 WHERE HOUSEHOLDS CAN USE SNAP BENEFITS
A.
Specified persons may use their SNAP benefits to purchase meals from the following:
1.
A meal delivery service approved by the USDA, Food and Nutrition Service (FNS);
2.
A communal dining facility for persons aged sixty (60) years and older and/or SSI
households;
3.
An authorized drug or alcoholic treatment and rehabilitation center;
4.
An authorized public or private, nonprofit group living arrangement facility; and
5.
A shelter for battered women and children.
B.
Households containing persons experiencing homelessness shall be permitted to use their
benefits to purchase prepared meals from an authorized public or private nonprofit provider for
persons experiencing homelessness. A meal provider for persons experiencing homelessness
means a public or private non-profit establishment, including, but not limited to, soup kitchens and
temporary shelters which feed persons experiencing homelessness. To be considered a meal
provider to persons experiencing homelessness, the meal provider must be approved as such by
the USDA, FNS.
Households containing persons experiencing homelessness may also purchase meals from
restaurants if the restaurant offers discounts to or serves food to households containing persons
experiencing homelessness at concessional (reduced) prices, and the restaurant is authorized by
the USDA, FNS as a retailer.

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Households containing persons experiencing homelessness may also purchase meals from
restaurants if the restaurant offers discounts to or serves food to households containing persons
experiencing homelessness at concessional (reduced) prices, and the restaurant is authorized by
the USDA, FNS as a retailer.

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16
4.130.2 ELIGIBLE FOODS
Households can only purchase eligible foods with SNAP benefits. Eligible foods include:
A.
Any food or food product intended for human consumption, except for alcoholic beverages,
tobacco, and hot food, including hot food products prepared by the retailer and sold at above
room temperature for immediate consumption.
B.
Seeds and plants to grow foods for personal consumption by eligible household members.
4.140
CONFIDENTIALITY
A.
If there is a written request by a responsible member of the household, the current authorized
representative, or a person acting on behalf of the household to review materials contained in the
case record, the material and information contained in the case record shall be made available to
the requestor.
1.
The local office shall withhold confidential information, such as the names of persons who
have disclosed information about the household without the household’s knowledge, or
the nature or status of pending criminal investigations or prosecutions.
B.
Use or disclosure of information obtained from a SNAP household or from any State or Federal
agency included in the Income and Eligibility Verification System (IEVS), including the Internal
Revenue Service (IRS), Social Security Administration (SSA) and Colorado Department of Labor
and Employment (DOLE) exclusively for SNAP, shall be restricted to the following persons, as
described in 7 C.F.R 272.1(C)(1). Incorporated by reference in section 4.100:
1
ousehold or from any State or Federal
agency included in the Income and Eligibility Verification System (IEVS), including the Internal
Revenue Service (IRS), Social Security Administration (SSA) and Colorado Department of Labor
and Employment (DOLE) exclusively for SNAP, shall be restricted to the following persons, as
described in 7 C.F.R 272.1(C)(1). Incorporated by reference in section 4.100:
1.
Persons directly connected with the administration or enforcement of the provisions of the
Food Stamp Act or regulations, other Federal assistance programs, federally- assisted
State programs providing assistance on a means-tested basis to low-income individuals,
or general assistance programs which are subject to the joint processing requirements in
section 4.202.1.
2.
Employees of the Comptroller General's office of the United States for audit examination
authorized by any other provision of law;
3.
Local, State or Federal law enforcement officials, upon their written request, for the
purpose of investigating an alleged violation of the Food Stamp Act or regulations. The
written request shall include the identity of the individual requesting the information and
his/her authority to do so, the violation being investigated, and the identity of the person
about whom the information is requested;
Local, State, or Federal law enforcement officers acting in their official capacity, upon
written request by such law enforcement officers that includes the name of the household
member being sought, for the purpose of obtaining the address, social security number,
and, if available, photograph of the household member, if the member is fleeing to avoid
prosecution or custody for a crime, or an attempt to commit a crime, that would be
classified as a felony (or a high misdemeanor in New Jersey), or is violating a condition of
probation or parole imposed under a Federal or State law
eing sought, for the purpose of obtaining the address, social security number,
and, if available, photograph of the household member, if the member is fleeing to avoid
prosecution or custody for a crime, or an attempt to commit a crime, that would be
classified as a felony (or a high misdemeanor in New Jersey), or is violating a condition of
probation or parole imposed under a Federal or State law. The agency shall provide
information regarding a household member, upon written request of a law enforcement
officer acting in his or her official capacity that includes the name of the person being
sought, if the other household member has information necessary for the apprehension
or investigation of the other household member who is fleeing to avoid prosecution or
custody for a felony or has violated a condition of probation or parole imposed under
Federal or State law.

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17
The agency must accept any document that reasonably establishes the identity of the
household member being sought by law enforcement authorities. If a law enforcement
officer provides documentation indicating that a household member is fleeing to avoid
prosecution or custody for a felony, or has violated a condition of probation or parole, the
agency shall follow the procedures in 4.304.4 to determine whether the member's
eligibility in the SNAP program should be terminated. A determination and request for
information that does not comply with the terms and procedures in 4.304.4 is not
sufficient to terminate the member's participation. The agency shall disclose only such
information as is necessary to comply with a specific written request of a law enforcement
agency authorized by this paragraph.
4.
Persons connected with the Parent Locator Service. Information made available to the
Parent Locator Service must be restricted to the client’s most recent address and place of
employment;
5
nt to terminate the member's participation. The agency shall disclose only such
information as is necessary to comply with a specific written request of a law enforcement
agency authorized by this paragraph.
4.
Persons connected with the Parent Locator Service. Information made available to the
Parent Locator Service must be restricted to the client’s most recent address and place of
employment;
5.
Persons directly connected with the administration of the Child Support Program under
part D, title IV of the Social Security Act, in order to assist in the administration of their
program, and employees of the Secretary of Health and Human Services as necessary to
assist in establishing or verifying eligibility or benefits under Titles II and XVI of the Social
Security Act;
6.
Persons directly connected with the verification of immigration status of non-citizen SNAP
clients through the Systematic Alien Verification for Entitlements (SAVE) system, to the
extent the information is necessary to identify the individual for verification purposes;
7.
School authorities for the purpose of determining which children are from families who
participate in SNAP. This information is used to determine eligibility for meals under the
National School Lunch or Breakfast Program; and,
8.
Persons directly connected with the administration or enforcement of programs included
in the Income and Eligibility Verification System (IEVS). Information obtained through the
IEVS will be stored and processed so that no unauthorized personnel may acquire or
retrieve the information for unauthorized purposes. All persons with access to information
obtained pursuant to the IEVS requirements will be advised of the circumstances under
which access is permitted and the sanctions imposed for illegal use or disclosure of the
information.
C.
SNAP is subject to the confidentiality requirements of section 26-1-114, C.R.S. to the extent the
provisions of that section are not preempted by Federal law
ed purposes. All persons with access to information
obtained pursuant to the IEVS requirements will be advised of the circumstances under
which access is permitted and the sanctions imposed for illegal use or disclosure of the
information.
C.
SNAP is subject to the confidentiality requirements of section 26-1-114, C.R.S. to the extent the
provisions of that section are not preempted by Federal law.
4.150
RIGHT AND OPPORTUNITY TO REGISTER TO VOTE
A client for SNAP benefits shall be provided the opportunity to register to vote. The local office shall
provide to all clients the prescribed voter registration application.
The local office shall not:
A.
Seek to influence the applicant's political preference or party registration.
B.
Display any political preference or party allegiance.
C.
Make any statement to an applicant or take any action, the purpose or effect of which is to
discourage the applicant from registering to vote.

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18
D.
Make any statement to an applicant or take any action, the purpose or effect of which is to lead
the applicant to believe that a decision to register or not to register has any bearing on the
availability of services or benefits.
4.150.1 Transmittal of Voter Registration Records
A completed voter registration application shall be transmitted to the county clerk and recorder for the
county in which the local office is located not later than ten (10) calendar days after the date of
acceptance; except that, if a registration application is accepted within five (5) calendar days before the
last day for registration to vote in an election, the application shall be transmitted to the county clerk and
recorder for the county not later than five (5) calendar days after the date of acceptance
which the local office is located not later than ten (10) calendar days after the date of
acceptance; except that, if a registration application is accepted within five (5) calendar days before the
last day for registration to vote in an election, the application shall be transmitted to the county clerk and
recorder for the county not later than five (5) calendar days after the date of acceptance.
4.150.2 Confidentiality of Voter Registration Records
Records concerning voter registration and declination to register to vote shall be maintained for two years
by the local office, and these records shall not be a part of the SNAP case record and are not subject to
subpoena. The local office shall ensure the confidentiality of individuals registering or declining to register
to vote. A voter registration application completed at the local office is not to be used for any purpose
other than voter registration.
4.160
COMPLAINT REQUIREMENTS
The local office shall be required to comply with complaint-reporting procedures set forth by the State
Department. In addition, the local office shall advise any household wishing to file a complaint of the
complaint procedure and assist in filing a complaint, as appropriate.
The State Department shall ensure that information concerning the complaint system, including the
procedure for filing a complaint at the state or county level, is made available to client and any other
interested parties. Such information shall be made available to clients and other interested parties
through written materials and posters, including the relevant USDA “And Justice for All” poster. These
materials shall be prominently displayed in all certification and issuance offices.
The local office shall make every effort to resolve all complaints, excluding complaints of discrimination,
brought to their attention at the local level. All complainants shall be informed they have the right to
contact the State Department if they are not satisfied with the action taken at the local level
. These
materials shall be prominently displayed in all certification and issuance offices.
The local office shall make every effort to resolve all complaints, excluding complaints of discrimination,
brought to their attention at the local level. All complainants shall be informed they have the right to
contact the State Department if they are not satisfied with the action taken at the local level.
4.160.1 State Department and Local Office Responsibility
A.
The State Department shall maintain records of complaints received. These records shall be
obtained via submission from local offices on a frequency set forth by the State Department.
These records will be reviewed on an office-by-office basis at least annually. The local office shall
analyze complaint records for any potential or actual patterns of deficiencies and shall include
descriptions of those patterns with its submitted materials.
Complaints lodged directly with the State Department shall be triaged by the Department.
Appropriate complaints shall be referred to the relevant local office for resolution.
B.
When requested by the State Department, the local office shall be responsible to respond to any
complaint no later than the response date specified by the Department in the forwarded
complaint. “Respond to” refers not only to acknowledgement of receipt, but also the successful
completion of the resolution criteria outlined by the Department in the complaint.
C.
The State-level complaint system shall include notification to the complainant, either verbally or in
writing, of the action taken in resolving the complaint. Notification to the complainant shall be
accomplished within the following time frames:

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ion criteria outlined by the Department in the complaint.
C.
The State-level complaint system shall include notification to the complainant, either verbally or in
writing, of the action taken in resolving the complaint. Notification to the complainant shall be
accomplished within the following time frames:

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19
1.
Complaints involving expedited services shall be investigated and a response provided to
the complainant no later than three (3) business days following the date the complaint
was received by the State Department.
2.
All other complaints shall be investigated, and a response provided to the complainant no
later than thirty (30) calendar days following the date the complaint was received by the
State Department.
D.
If a complaint can be resolved through the fair hearing process, the State Department shall
advise the complainant of the process for requesting a fair hearing and offer the complainant
assistance to request a fair hearing. The State Department may require the local office to provide
the same offer of assistance to the complainant.
4.160.2 Non-Discrimination Complaint Requirements
State and local offices shall not discriminate against any applicant or participant in any aspect of program
administration, including, but not limited to, the certification of households, the issuance of benefits, the
conduct of fair hearings, or the conduct of any other program service for reasons of age, race, color, sex,
disability, religious creed, national origin, political beliefs, or reprisal or retaliation for prior civil rights
activity in any program or activity funded by the USDA. Discrimination in any aspect of program
administration is prohibited. Local offices shall ensure that the nondiscrimination poster provided by FNS
is prominently displayed. Posters may be obtained through the State Department
ex,
disability, religious creed, national origin, political beliefs, or reprisal or retaliation for prior civil rights
activity in any program or activity funded by the USDA. Discrimination in any aspect of program
administration is prohibited. Local offices shall ensure that the nondiscrimination poster provided by FNS
is prominently displayed. Posters may be obtained through the State Department.
The local office shall explain complaint procedures to each person expressing an interest in filing a
discrimination complaint and shall advise the individual of the right to file a complaint under this
procedure. Such information shall be made available within ten (10) calendar days from the date of
request.
4.160.21
Discrimination Complaint Procedure
A.
Individuals who believe they have been subject to discrimination may file a written complaint with
the USDA, FNS national office, the local office, and/or the State Department. All complaints of
alleged discrimination shall be made in writing and shall be submitted to the FNS national office.
If allegations of discrimination are made verbally, and if the complainant is unable or unwilling to
put the allegations in writing, the State or county employee to whom the allegation is made shall
document the complaint in writing. The person accepting the complaint shall make every effort to
secure the information specified in Subsection C, below.
B.
The complainant shall be advised that a complaint may be submitted to the State Department,
FNS or both, and that a complaint shall not be investigated unless information specified in items
C, 2, through C, 4, below, is provided. In addition, the complainant shall be advised that a
complaint must be filed no later than one hundred eighty (180) calendar days from the date of the
alleged discrimination. The local office shall date stamp or otherwise note the date the complaint
is received by the office.
1.
Complaints directed to the FNS national office shall be addressed to: U.S
items
C, 2, through C, 4, below, is provided. In addition, the complainant shall be advised that a
complaint must be filed no later than one hundred eighty (180) calendar days from the date of the
alleged discrimination. The local office shall date stamp or otherwise note the date the complaint
is received by the office.
1.
Complaints directed to the FNS national office shall be addressed to: U.S. Department of
Agriculture, Director, Office of the Assistant Secretary for Civil Rights, 1400
Independence Avenue, S.W., Washington, D.C. 20250-9410; Fax: (202) 690-7442;
Email: program.intake@usda.gov.
2.
Complaints directed to the State Department shall be addressed to: Colorado
Department of Human Services, SNAP, 1575 Sherman St., Denver, CO 80203.

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20
C.
The complaint shall include the following information to facilitate investigations to be considered
complete:
1.
The name, address, and telephone number or other means of contacting the person
alleging discrimination;
2.
The location and name of the office which is accused of discriminatory practices;
3.
The nature of the incident or action, or the aspect of Program administration that led the
person to allege discrimination;
4.
The reason for the alleged discrimination;
5.
The name(s) and title(s), if appropriate, of person(s) who may have knowledge of the
alleged discriminatory act; and
6.
The date(s) on which the alleged discriminatory action(s) occurred.
4.160.22
Disposition of Discrimination Complaints
When the local office receives a complaint of alleged discrimination and obtains a complete discrimination
complaint, it shall transmit a copy of the complaint to the FNS national office and/or the State Department
within five (5) working days. The State Department shall file the complaint with the FNS national office on
behalf of the complainant if the local office does not file the complaint with the FNS national office
eives a complaint of alleged discrimination and obtains a complete discrimination
complaint, it shall transmit a copy of the complaint to the FNS national office and/or the State Department
within five (5) working days. The State Department shall file the complaint with the FNS national office on
behalf of the complainant if the local office does not file the complaint with the FNS national office.
4.200
APPLICATIONS AND RECERTIFICATIONS
This section specifically discusses processing of initial applications and applications for recertification.
4.201
APPLICATION PROCESSING
A.
Local offices shall not apply additional conditions or processing requirements that are beyond
those prescribed by State SNAP rules. The application process includes the filing and completion
of an application form, being interviewed, and verifying certain information. Signs shall be posted
in certification offices that explain the application processing standards and the right to file an
application on the day of initial contact. Similar information about same-day filing shall be
included in outreach materials and on the application form.
B.
The local office shall act promptly on all applications and provide SNAP benefits retroactive to the
month of application to those households that have completed the application process and have
been determined to be eligible.
C.
Applications will be screened as they are filed, or as individuals come in to apply, to determine
eligibility for expedited service or for normal processing. Applicants entitled to expedited service
shall be informed immediately and given a same-day interview, whenever possible. Those eligible
for expedited processing shall be served in accordance with Sections 4.205.1 and 4.205.11 while
those eligible for normal processing shall be served in accordance with Section 4.205.2. Local
offices shall not conduct any pre-eligibility screening process prior to securing the date of
application.
ervice
shall be informed immediately and given a same-day interview, whenever possible. Those eligible
for expedited processing shall be served in accordance with Sections 4.205.1 and 4.205.11 while
those eligible for normal processing shall be served in accordance with Section 4.205.2. Local
offices shall not conduct any pre-eligibility screening process prior to securing the date of
application.

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21
D.
The household may voluntarily withdraw its application at any time prior to a determination of
eligibility. Once a determination of eligibility is made, the household may voluntarily terminate its
participation. Any reason given by the household for withdrawal or termination shall be
documented in the case file. A Notice of Action form, indicating voluntary withdrawal of
application or voluntary termination of participation, shall be sent to the household within ten (10)
calendar days of the decision, to confirm the action taken. The household shall be advised of its
right to reapply at any time after withdrawal.
E.
No household shall have its SNAP benefits denied solely based on its application to participate in
another program being denied or its benefits under another program being terminated, without a
separate determination by the local office that a household failed to satisfy a SNAP eligibility
requirement.
F.
Households denied SNAP that have an SSI application pending shall be informed on the notice of
denial of the possibility of categorical eligibility if they become SSI recipients. Residents of public
institutions who apply jointly for SSI and SNAP benefits prior to their release from the institution
shall not be eligible for SNAP until the individual has been released from the public institution.
G.
Local offices shall record in the automated system racial and ethnic data provided by an applicant
household
ossibility of categorical eligibility if they become SSI recipients. Residents of public
institutions who apply jointly for SSI and SNAP benefits prior to their release from the institution
shall not be eligible for SNAP until the individual has been released from the public institution.
G.
Local offices shall record in the automated system racial and ethnic data provided by an applicant
household. The purpose of obtaining this information is not to affect the eligibility or the level of
benefits, but rather to ensure that SNAP benefits are distributed without regard to race, color, or
national origin. Households that do not declare race and/or ethnicity information shall not be
subject to additional observation or questioning to obtain such information. Under no
circumstance should an eligibility technician challenge or change a self-declaration made by a
household member.
4.202
FILING AN APPLICATION
A.
Regardless of what type of application system is used, the local office must provide a means for
applicants to immediately begin the application process. The household shall be advised it may
file an incomplete application form if the form contains a name, address, and is signed by a
responsible household member or the household's authorized representative. Signatures include
handwritten signatures, electronic signature techniques, recorded telephonic signatures, or
documented gestured signatures. A valid handwritten signature includes a designation of an X.
Local offices shall accept applications for SNAP during normal business hours and shall not be
restricted to a certain day or time of day. The household shall be advised that it need not be
interviewed before filing an application. The local office shall inform applicants that receiving
SNAP will have no bearing on any other program's time limits that may apply to the household.
B.
Persons who request information for SNAP must be advised of expedited service provisions and
encouraged to apply so that eligibility processing can begin
The household shall be advised that it need not be
interviewed before filing an application. The local office shall inform applicants that receiving
SNAP will have no bearing on any other program's time limits that may apply to the household.
B.
Persons who request information for SNAP must be advised of expedited service provisions and
encouraged to apply so that eligibility processing can begin. County local offices shall encourage
the filing of an application form on the same day the household or its representative contacts the
local office in person or by telephone and expresses interest in obtaining SNAP, or indicates the
household is without food or the means to obtain food.
C.
Local offices shall make application forms readily accessible to applicant households, as well as
to groups and organizations, and shall also provide an application form to anyone who requests
the form. If a household contacting the local office by telephone does not wish to come to the
appropriate office to file the application that same day and instead prefers receiving an
application through the mail, the local office shall mail an application form to the household on the
same day the telephone request is received. An application shall also be mailed on the same day
a written request for SNAP is received.
Application forms shall be made available in Spanish, or other appropriate languages for use in
those counties where it has been determined in conjunction with the State local office that there
are a significant number of households without an adult member fluent in English.

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Supplemental Nutrition Assistance Program (SNAP)
n request for SNAP is received.
Application forms shall be made available in Spanish, or other appropriate languages for use in
those counties where it has been determined in conjunction with the State local office that there
are a significant number of households without an adult member fluent in English.

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22
D.
The state or local office shall annotate the application form by recording the date the form was
received. All valid applications which are paper, transmitted by fax or other electronic
transmissions, are acceptable. When an application is submitted through such means outside of
business hours, the application filing date shall be recorded as the next business day.
E.
Households must file applications by submitting the forms in person, through an authorized
representative, by fax or other electronic transmission, by mail, or by completing an online
electronic application. The local office must inform the applicant that they can obtain a copy of
their application and provide the household with a copy of their completed application upon the
request of the client. A copy of a completed application can be a copy of the information provided
by the client that was used or will be used to determine a household’s eligibility and benefit
allotment. At the option of the household, this may be provided in an electronic format.
F.
Applications are valid for a period of sixty (60) calendar days or until eligibility has been
determined, whichever is sooner. Once eligibility has been determined, households must submit
a new application if the household:
1.
Failed to attend an interview in the first thirty (30) days of the application, or
2.
Was determined ineligible due to household circumstances.
G.
Local offices shall record in the automated system racial and ethnic data provided by an applicant
household
ty has been
determined, whichever is sooner. Once eligibility has been determined, households must submit
a new application if the household:
1.
Failed to attend an interview in the first thirty (30) days of the application, or
2.
Was determined ineligible due to household circumstances.
G.
Local offices shall record in the automated system racial and ethnic data provided by an applicant
household. The purpose of obtaining this information is not to affect the eligibility or the level of
benefits, but rather to ensure that SNAP benefits are distributed without regard to race, color, or
national origin. In those instances when the information is not provided voluntarily by the
household on the application form, the local office shall use alternative means of collecting the
ethnic and racial data on households, such as by observation during the interview. Under no
circumstance should an eligibility technician challenge or change a self-declaration made by a
household member.
4.202.1 Public Assistance (PA) Applications and Processing
A.
Households applying for PA shall be notified of their right to apply for SNAP at the same time and
shall be allowed to apply for SNAP at the same time they apply for PA benefits.
B.
The local office shall provide benefits using the original application and any other pertinent
information occurring after that application for any household filing a joint application for SNAP
and PA benefits. The original application and relevant subsequent information shall also be used
for households that are categorically eligible when they are determined eligible to receive PA after
being denied for SNAP. The local office shall not re-interview the household but shall use mail or
telephone contact to obtain information about any changes.
C.
Households whose PA applications are denied shall not be required to file a new SNAP
application
subsequent information shall also be used
for households that are categorically eligible when they are determined eligible to receive PA after
being denied for SNAP. The local office shall not re-interview the household but shall use mail or
telephone contact to obtain information about any changes.
C.
Households whose PA applications are denied shall not be required to file a new SNAP
application. The household shall have its SNAP eligibility determined or continued based on the
applications filed jointly for PA and SNAP purposes and any other documented information
obtained after the application that may have been used in the PA determination.
4.202.2 Application Filing by Ineligible Individuals
The ineligibility of certain individuals for SNAP benefits will not prohibit the remaining household members
from applying for and receiving SNAP. Ineligible individuals living in an applicant household shall not be
considered eligible household members for SNAP purposes; however, the ineligible individual’s income
and resources are considered in the household’s eligibility determination and benefit allotment.

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23
When the eligible members of a household are all unemancipated minors and the only adult is an
ineligible individual, the ineligible individual may apply on behalf of the eligible minors without being
considered as having applied for themself. However, if there is any other eligible adult in the household,
even though they would not normally be considered the head of household, that eligible person should file
an application as the head of household.
4.202.3 SSI Households Submitting SNAP Applications to the Social Security Administration
(SSA)
A.
Whenever a member of a household consisting only of SSI clients transacts business at an SSA
office, the member has a right to apply for SNAP at the SSA office or the local office
t normally be considered the head of household, that eligible person should file
an application as the head of household.
4.202.3 SSI Households Submitting SNAP Applications to the Social Security Administration
(SSA)
A.
Whenever a member of a household consisting only of SSI clients transacts business at an SSA
office, the member has a right to apply for SNAP at the SSA office or the local office. The SSA
office is not required to accept applications for SSI clients who are not members in a household
consisting entirely of SSI clients unless a county has out stationed an eligibility technician at the
SSA office. The SSA office will refer non-SSI households to the correct local office. An SSI client
shall be informed at the SSA office of the availability of SNAP benefits and the availability of the
SNAP application at the SSA office. The SSA office shall also complete joint SSI and SNAP
applications for residents of public institutions who apply for SSI prior to their release from the
institutions. The clients shall be permitted to apply for SNAP while they apply for SSI.
B.
The SSA office will accept and complete SNAP applications from SSI households and forward
them, within one working day after receipt of a signed application, to the appropriate local office.
The SSA will use the SNAP application. The application will be transmitted to the local office with
documentation of verification obtained. When an SSA office sends a SNAP application and
supporting documentation to an incorrect local office, the application and documentation shall be
sent to the correct office within one working day.
C.
The SSA office is required to prescreen all SNAP applications for entitlement to expedited service
and shall mark “expedited processing” on the first page of all applications of households that
appear to be entitled to such processing. The SSA will inform households which appear to meet
the criteria for expedited service that benefits may be issued a few days sooner if the household
applies directly at the local office
ired to prescreen all SNAP applications for entitlement to expedited service
and shall mark “expedited processing” on the first page of all applications of households that
appear to be entitled to such processing. The SSA will inform households which appear to meet
the criteria for expedited service that benefits may be issued a few days sooner if the household
applies directly at the local office. The household may take the application from the SSA office to
a local office for screening, interviewing, and processing of the application. Each local office shall
furnish the SSA office(s) serving its geographical area with a street map and/or map defining its
boundaries together with the addresses of the local offices in the project area.
D.
The local office shall prescreen all applications received from the SSA office for entitlement to
expedited service on the day the application is received at the correct local office. All households
entitled to expedited service shall be certified in accordance with Sections 4.205.1 and 4.205.11,
except that the expedited processing time standard shall begin on the date the application is
received at a local office in the correct county. To prevent duplication, the local office shall
develop and implement a method to determine if members of SSI households whose applications
are forwarded by the SSA office are currently participating in SNAP.
4.202.31
SSI Telephone Applications and Recertifications Completed by the SSA
A.
If an SSA office takes an SSI application or recertification on the telephone from a household
consisting only of SSI clients, a SNAP application shall also be completed during the telephone
interview and shall be mailed by the SSA office to the client for signature for return to the SSA
office or to the local office. The SSA office shall then forward any SNAP applications it receives to
the local office. The local office shall not require the household to be interviewed again
m a household
consisting only of SSI clients, a SNAP application shall also be completed during the telephone
interview and shall be mailed by the SSA office to the client for signature for return to the SSA
office or to the local office. The SSA office shall then forward any SNAP applications it receives to
the local office. The local office shall not require the household to be interviewed again. The local
office may contact the household further to obtain additional information for the eligibility
determination.
B.
The SSA office shall mail information of the client’s right to file a SNAP application at the SSA
office if all members or their household are SSI clients, or at their local office, and their right to an
interview to be performed by the local office.

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Supplemental Nutrition Assistance Program (SNAP)

24
C.
For households consisting entirely of SSI clients who apply for SNAP certification at an SSA
office, the application shall be considered filed for normal processing purposes when the
application is received by the SSA.
4.202.32
SSI and SNAP Joint Processing
A.
In those instances where an application has been completed at the SSA office, the local office
shall ensure that information required by Section 4.502 is verified prior to certification for
households initially applying, and households entitled to expedited certification services shall be
processed in accordance with Sections 4.205.1 and 4.205.11. In those cases where the SSI
household submits its SNAP application to the local office rather than through the SSA office, all
verification, including that pertaining to SSA program benefits, shall be provided by the
household, by State Data Exchange (SDX) or Beneficiary Data Exchange (BENDEX), or obtained
by the local office rather than being provided by the SSA.
For those cases in which SSI and SNAP are being processed simultaneously, the local office
shall question the household and/or use SDX listings to obtain information on SSI determinations
t pertaining to SSA program benefits, shall be provided by the
household, by State Data Exchange (SDX) or Beneficiary Data Exchange (BENDEX), or obtained
by the local office rather than being provided by the SSA.
For those cases in which SSI and SNAP are being processed simultaneously, the local office
shall question the household and/or use SDX listings to obtain information on SSI determinations.
If the information cannot be obtained through SDX listings and/or questioning the households, a
written inquiry may be made to the SSA office to obtain information of the status of SSI
determinations. Within ten (10) calendar days of learning of the determination of the SSI
application, the local office shall act in accordance with Section 4.604.
B.
The expedited processing time standard for clients who filed prior to the release from a public
institution will begin on the date that the individual is released from the public institution. The SSA
shall notify the local office of the date of release of the client from the institution. Benefits shall be
restored back to the date of a client’s release from a public institution if, while in the institution, the
client jointly applied for SSI and SNAP, but the local office was not notified on a timely basis of
the client’s release.
4.202.33
Out Stationing Eligibility Technicians in SSA Offices
If the local office, with the approval of the State Department, chooses to outstation eligibility technicians at
SSA offices, with SSA's concurrence, the following actions shall be completed:
A.
SSA will provide adequate space for SNAP eligibility technician in SSA offices;
B.
The local office shall have at least one out stationed technician on duty at all time periods during
which households will be referred for SNAP application processing. In most cases, this would
require the availability of an out stationed technician throughout normal SSA business hours;
C
ions shall be completed:
A.
SSA will provide adequate space for SNAP eligibility technician in SSA offices;
B.
The local office shall have at least one out stationed technician on duty at all time periods during
which households will be referred for SNAP application processing. In most cases, this would
require the availability of an out stationed technician throughout normal SSA business hours;
C.
The following households shall be entitled to file SNAP applications with, and be interviewed by,
an out stationed eligibility technician:
1.
Households containing an SSI client.
2.
Households which do not have an SSI client but which contain an applicant for or
recipient of benefits under Title II of the Social Security Act, if the county and the SSA
have an agreement to allow the processing of such households at SSA offices.
D.
Households shall be interviewed for SNAP on the day of application unless there is insufficient
time to conduct an interview. The county shall arrange for the out stationed technician to interview
clients as soon as possible;

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25
E.
The out stationed eligibility technician(s) shall not refuse to provide service to a client because
they do not reside in the county or project area in which the SSA office is located, if they reside
within the jurisdiction served by the SSA office and the State. The county is not required to
process the applications of persons who are not residing within the SSA office’s jurisdiction but
who do reside within the county's jurisdiction, other than to forward the forms to the correct local
offices;
F.
The county may permit the eligibility technician out stationed at the SSA office to determine the
eligibility of households, or may require that completed applications be forwarded elsewhere for
the eligibility determination;
G
o are not residing within the SSA office’s jurisdiction but
who do reside within the county's jurisdiction, other than to forward the forms to the correct local
offices;
F.
The county may permit the eligibility technician out stationed at the SSA office to determine the
eligibility of households, or may require that completed applications be forwarded elsewhere for
the eligibility determination;
G.
Applications from households entitled to joint processing through an out stationed eligibility
technician shall be considered filed on the date they are submitted to that technician. Both the
normal and expedited service time standards shall begin on that date; and,
H.
Households not entitled to joint processing shall be entitled to obtain and submit applications at
the SSA office. The out stationed eligibility technician need not process these applications except
to forward them to correct local office where they shall be considered filed upon receipt. Both the
normal and expedited service time standards shall begin on that date.
4.203
HEAD OF HOUSEHOLD AND AUTHORIZED REPRESENTATIVES
Application for participation shall be made in the name of the household, by the head of the household,
the spouse, another household member, or an authorized representative.
4.203.1 Designating a Head of Household
A.
The local office shall allow a household to select an adult parent of children (of any age) living in
the household, or an adult who has parental control over children (under 18 years of age) living in
the household, as the head of household provided that all adult members agree to the selection.
The household may make this designation each time the household is certified for participation
but may not change the designation during a certification period unless there is a change in the
composition of the household.
B
n adult who has parental control over children (under 18 years of age) living in
the household, as the head of household provided that all adult members agree to the selection.
The household may make this designation each time the household is certified for participation
but may not change the designation during a certification period unless there is a change in the
composition of the household.
B.
The local office shall not use the head of household designation to impose special requirements
on the household, such as requiring that the head of household, rather than another responsible
member of the household, appear at the local office to apply for benefits. If the household is not
able to select its head of household, or an eligible household does not choose to select its head
of household, the local office may make a reasonable determination of the head of household
with an understanding that the head of household is usually the household member who has the
most knowledge of the household's financial circumstances. If the only adult living in the home is
not eligible for SNAP nor required to be included in the household, they can be designated as the
head of household and apply on behalf of the unemancipated minors in the home.
4.203.2 Designating Authorized Representatives
A.
The head of the household, spouse, or any other responsible household member may designate
in writing someone to act on behalf of the household to apply, obtain an EBT card, and/or use the
EBT card to purchase food for the household. In instances where a household needs an
authorized representative but is unable to obtain one, the local office will assist such a household
in finding one. The local office will assure that authorized representatives are properly
designated; that is, the name of the authorized representative and the justification for appointing a
person outside the household shall be maintained as part of the household's permanent case
record.
needs an
authorized representative but is unable to obtain one, the local office will assist such a household
in finding one. The local office will assure that authorized representatives are properly
designated; that is, the name of the authorized representative and the justification for appointing a
person outside the household shall be maintained as part of the household's permanent case
record.

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10 CCR 2506-1
Supplemental Nutrition Assistance Program (SNAP)

26
1.
Submitting an Application
The authorized representative must be a person who is sufficiently aware of relevant
household circumstances. Whenever possible, the head of the household or spouse
should prepare or review the application even though another household member or an
authorized representative is the person interviewed.
The local office shall inform the household that the household will be held liable for any
over-issuance which results from erroneous information given by the authorized
representative.
2.
Obtaining an EBT Card
An authorized representative may be designated to obtain an EBT card for the household
at the time the household applies for participation. The authorized representative
responsible for obtaining an EBT card may be the same individual designated to apply for
the household or may be another individual. Even if a household member can apply and
obtain an EBT card, the household should be encouraged to name an authorized
representative responsible for obtaining an EBT card in case of illness or other
circumstances which might result in an inability to obtain SNAP benefits.
3.
Using an EBT Card
The authorized representative may use the household’s EBT card to purchase food for
the household's consumption provided the authorized representative is acting with the full
knowledge and consent of the household.
4
horized
representative responsible for obtaining an EBT card in case of illness or other
circumstances which might result in an inability to obtain SNAP benefits.
3.
Using an EBT Card
The authorized representative may use the household’s EBT card to purchase food for
the household's consumption provided the authorized representative is acting with the full
knowledge and consent of the household.
4.
Restrictions
An authorized representative may act on behalf of more than one household and limits
shall not be placed on the number of households an authorized representative may
represent, but such an arrangement should be approved only if there is a bona fide need.
In determining such need, consideration shall be given to the proximity of the households
to one another, the distance to the certification or issuance office, the availability of
transportation, and the health of the household members involved. In the event
employers, such as those that employ migrants, are designated as authorized
representatives or that a single authorized representative has access to multiple EBT
cards, the certification office should make certain that:
a.
The household has freely requested the assistance of the authorized
representative;
b
The household's circumstances are correctly stated and the household is
receiving the correct amount of benefits; and,
c.
The authorized representative is properly using the EBT card.
B.
In the event the only adult living with a household is classified as a non-household member, that
individual may be the authorized representative for the minor household members.
4.203.21
Individuals Who Cannot Be an Authorized Representative
The following individuals cannot be an authorized representative unless otherwise stated:

CODE OF COLORADO REGULATIONS
10 CCR 2506-1
Supplemental Nutrition Assistance Program (SNAP)
lt living with a household is classified as a non-household member, that
individual may be the authorized representative for the minor household members.
4.203.21
Individuals Who Cannot Be an Authorized Representative
The following individuals cannot be an authorized representative unless otherwise stated:

CODE OF COLORADO REGULATIONS
10 CCR 2506-1
Supplemental Nutrition Assistance Program (SNAP)

27
A.
Local office employees who are involved in Program eligibility determination and/or issuance
processes, or the supervisors of such workers, unless the local office determines that no other
representative is available.
B.
Employees of FNS-authorized retailers and meal services that are authorized to accept SNAP
benefits, unless the local office determines that no other representative is available.
C.
An individual disqualified for IPV/fraud shall not be an authorized representative during the period
of disqualification unless the individual is the only adult in the household and the office is unable
to arrange for another authorized representative. Local offices shall determine whether these
disqualified individuals are needed to apply on behalf of the household, to obtain SNAP benefits
for the household, and to use the household's SNAP benefits to purchase food.
D.
In no event may an authorized meal provider for persons experiencing homeless act as an
authorized representative.
4.203.22
Disqualification of an Authorized Representative
An authorized or emergency authorized representative (section 4.203.3, below) may be disqualified from
representing a household in SNAP for up to one (1) year if the local office has obtained evidence that the
representative has misrepresented a household's circumstances and has knowingly provided false
information pertaining to the household or has made improper use of SNAP benefits. The local office shall
send written notification to the affected household(s) and to the representative thirty (30) calendar days
prior to the date of disqualification
ear if the local office has obtained evidence that the
representative has misrepresented a household's circumstances and has knowingly provided false
information pertaining to the household or has made improper use of SNAP benefits. The local office shall
send written notification to the affected household(s) and to the representative thirty (30) calendar days
prior to the date of disqualification. The notification shall include the proposed action, the reason for the
proposed action, the household's right to request a fair hearing, the telephone number of the office, and, if
possible, the name of the person to contact for additional information.
This provision is not applicable in the case of drug and alcohol treatment centers or to the heads of group
living arrangements that act as authorized representatives for their residents. However, drug and alcohol
treatment centers and the heads of group living arrangements that act as authorized representatives for
their residents, and that intentionally misrepresent households' circumstances, may be prosecuted under
applicable state fraud statutes for their acts.
4.203.3 Emergency Authorized Representatives
The household may designate an emergency authorized representative during the certification period
should the need arise. Such a person obtains the EBT Card for the household when neither a household
member nor the previously designated authorized representative is able to obtain the EBT Card because
of unforeseen circumstances. An emergency authorized representative must be designated in writing by
the head of the household, spouse, or other responsible household member.
Local offices shall develop a system by which a household may designate an emergency authorized
representative to obtain the household's benefits for a particular month. Households shall not be required
to travel to a local office to designate an emergency authorized representative.
4.204
Interviews
A
esignated in writing by
the head of the household, spouse, or other responsible household member.
Local offices shall develop a system by which a household may designate an emergency authorized
representative to obtain the household's benefits for a particular month. Households shall not be required
to travel to a local office to designate an emergency authorized representative.
4.204
Interviews
A.
Interview Requirements
All applicant households shall undergo a phone or face-to-face interview with a qualified eligibility
technician prior to initial certification and at least once every twelve (12) months. The State
Department recommends phone interviews as the default option with face-to-face interviews only
scheduled upon client request. If an individual does not list a working phone number on the
application, then the local office must provide a number for the client to call the local office.

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10 CCR 2506-1
Supplemental Nutrition Assistance Program (SNAP)

28
A household certified for twenty-four (24) months is not required to complete an interview at the
12-month Periodic Report Form (PRF) or at twenty-four (24) month recertification, unless the
household either requests an interview, is potentially going to be denied for SNAP (24-month
households only) or has any outstanding issues or questions about the recertification process.
The applicant may include any person(s) they choose for the interview. The individual interviewed
may be the head of the household, spouse, or any other responsible member of the household,
or an authorized representative.
A face-to-face interview may be conducted at the local office or a mutually acceptable location,
including the household's residence upon household request. If the interview is to be conducted
at the residence, it must be scheduled in advance. The interview shall be conducted as an official
and confidential discussion of household circumstances. The applicant's right to privacy shall be
protected during the interview
view may be conducted at the local office or a mutually acceptable location,
including the household's residence upon household request. If the interview is to be conducted
at the residence, it must be scheduled in advance. The interview shall be conducted as an official
and confidential discussion of household circumstances. The applicant's right to privacy shall be
protected during the interview. Facilities shall be adequate to preserve the privacy and
confidentiality of the interview.
The eligibility technician shall not simply review the information entered on the application but
shall explore and resolve with the household unclear and incomplete information. Households
shall be advised of their rights and responsibilities during the interview, including the appropriate
application processing standard and the household's responsibility to report changes. The
interviewer must advise households that are applying for other PA programs that any time limits
and other requirements for the receipt of other PA do not apply to the receipt of SNAP.
Households may still qualify for SNAP if they have reached a time limit, begun working, or lost
benefits from another PA program for another reason.
Upon determination that a person should be referred to an Employment First Unit, the local office
shall explain to the applicant the pertinent work requirements, the rights and responsibilities of
work-registered household members, and the consequences of failure to comply. The local office
shall provide a written statement of these requirements to each work registrant in the household
and to each previously exempt or new household member when that person becomes subject to
the work registration and at recertification.
B.
Scheduling Interviews
The local office must schedule an interview for all applicant households who are not interviewed
on the same day they apply to the local office. Interviews shall be scheduled for a specific date
and time and an appointment letter must be provided to the client at the address on file
ld member when that person becomes subject to
the work registration and at recertification.
B.
Scheduling Interviews
The local office must schedule an interview for all applicant households who are not interviewed
on the same day they apply to the local office. Interviews shall be scheduled for a specific date
and time and an appointment letter must be provided to the client at the address on file. All
interviews, including the date and time of the interview, shall be documented in the case record.
When scheduling interviews, the interview shall be scheduled as promptly as possible to ensure
that eligible applicant households receive an opportunity to participate within SNAP’s processing
guidelines, as outlined in Section 4.205. When the interview is scheduled, the client shall be
notified that if it a responsible member of the household or its authorized representative fails to
attend the interview, the household will be responsible for rescheduling and attending an
interview within thirty (30) days from the date of application and that failure to do so shall result in
the denial of the application.
If the local office schedules an interview with the household before the thirtieth (30th) day from
the application date and no later than the sixtieth (60th) day, the original application can be used,
and benefits are issued from the original date of application.
If the household requests an interview date after the thirtieth (30th) day, the local office will deny
the application on the thirtieth (30th) day and the household must file a new application.

CODE OF COLORADO REGULATIONS
10 CCR 2506-1
Supplemental Nutrition Assistanc

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## Nearby sections

- [10 CCR 2506-1 RULE MANUAL VOLUME 4, SNAP](https://www.frixlaw.com/law-library/statutes/STATE_CO_CCR_10_CCR_2506_1.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_CO_CCR_10_CCR_2506_1. Check the current official text before relying on it. Not legal advice.