# Ark. Code Ann. § 23-63-111: Policyholder's right to loss information - Definition > Arkansas · Statutes · In force URL: https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-111 ## Section - **Citation:** Ark. Code Ann. § 23-63-111 - **Heading:** Policyholder's right to loss information - Definition - **Jurisdiction:** Arkansas - **Kind:** Statutes - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** AR Code / Title 23 / Chapter 63 / Subchapter 1 / Section 23-63-111 ## Text (a) (1) (A) Upon written request, each licensed property and casualty insurer shall mail or deliver the policyholder's claim loss information to the policyholder or his or her authorized producer within thirty (30) days from the date of receipt of the request from the policyholder. (B) If the requested claim loss information is not provided directly to the policyholder, the authorized producer shall mail or deliver the requested claim loss information to the policyholder within seven (7) days from the date of receipt of the claim loss information from the licensed property and casualty insurer. (2) (A) "Claim loss information" as used in this section means the: (i) Date of loss; (ii) Property insured; and (iii) Amount paid. (B) "Claim loss information" does not include supporting claim file documentation, including, but not limited to, copies of claim files, investigation reports, evaluation statements, insured's statements, and documents protected by a common law or statutory privilege. (b) The insurer may charge a reasonable fee for providing the information. (c) The insurer shall not be required to maintain claim loss information for more than five (5) years following the termination of coverage. Acts 2005, No. 1697, § 33; 2009, No. 726, § 11. (a) (1) (A) Upon written request, each licensed property and casualty insurer shall mail or deliver the policyholder's claim loss information to the policyholder or his or her authorized producer within thirty (30) days from the date of receipt of the request from the policyholder. (B) If the requested claim loss information is not provided directly to the policyholder, the authorized producer shall mail or deliver the requested claim loss information to the policyholder within seven (7) days from the date of receipt of the claim loss information from the licensed property and casualty insurer. (2) (A) "Claim loss information" as used in this section means the: (i) Date of loss; (ii) Property insured; and (iii) Amount paid. (B) "Claim loss information" does not include supporting claim file documentation, including, but not limited to, copies of claim files, investigation reports, evaluation statements, insured's statements, and documents protected by a common law or statutory privilege. (1) (A) Upon written request, each licensed property and casualty insurer shall mail or deliver the policyholder's claim loss information to the policyholder or his or her authorized producer within thirty (30) days from the date of receipt of the request from the policyholder. (B) If the requested claim loss information is not provided directly to the policyholder, the authorized producer shall mail or deliver the requested claim loss information to the policyholder within seven (7) days from the date of receipt of the claim loss information from the licensed property and casualty insurer. (A) Upon written request, each licensed property and casualty insurer shall mail or deliver the policyholder's claim loss information to the policyholder or his or her authorized producer within thirty (30) days from the date of receipt of the request from the policyholder. (B) If the requested claim loss information is not provided directly to the policyholder, the authorized producer shall mail or deliver the requested claim loss information to the policyholder within seven (7) days from the date of receipt of the claim loss information from the licensed property and casualty insurer. thirty (30) days from the date of receipt of the request from the policyholder. (B) If the requested claim loss information is not provided directly to the policyholder, the authorized producer shall mail or deliver the requested claim loss information to the policyholder within seven (7) days from the date of receipt of the claim loss information from the licensed property and casualty insurer. (2) (A) "Claim loss information" as used in this section means the: (i) Date of loss; (ii) Property insured; and (iii) Amount paid. (B) "Claim loss information" does not include supporting claim file documentation, including, but not limited to, copies of claim files, investigation reports, evaluation statements, insured's statements, and documents protected by a common law or statutory privilege. (A) "Claim loss information" as used in this section means the: (i) Date of loss; (ii) Property insured; and (iii) Amount paid. (i) Date of loss; (ii) Property insured; and (iii) Amount paid. (B) "Claim loss information" does not include supporting claim file documentation, including, but not limited to, copies of claim files, investigation reports, evaluation statements, insured's statements, and documents protected by a common law or statutory privilege. (b) The insurer may charge a reasonable fee for providing the information. (c) The insurer shall not be required to maintain claim loss information for more than five (5) years following the termination of coverage. Acts 2005, No. 1697, § 33; 2009, No. 726, § 11. ## Nearby sections - [Ark. Code Ann. § 23-63-102 Retaliation for foreign taxes, fees, restrictions, etc](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-102.md) - [Ark. Code Ann. § 23-63-103 Retaliation for unjustified refusal to permit business because of similar name](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-103.md) - [Ark. Code Ann. § 23-63-104 Domicile of alien insurer](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-104.md) - [Ark. Code Ann. § 23-63-105 Service contracts to perform administrative functions](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-105.md) - [Ark. 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Code Ann. § 23-63-113 Agreement required for access to contracting agent's panel of contracted healthcare providers or contracted reimbursement rates - Identification of network discounts applicable to provider claims required on subscriber identification cards - Definitions](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-113.md) - [Ark. Code Ann. § 23-63-114 Written management and service agreements](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-114.md) - [Ark. Code Ann. § 23-63-115 Agreement between insurers and dentists establishing fees for noncovered service prohibited - Definitions](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-115.md) - [Ark. Code Ann. § 23-63-116 Retaliatory tax credit](https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-116.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/STATE_AR_T23_C63_S1_S23-63-111. 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