# NM Insurance Bulletin 2014-005: Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008] > New Mexico · Agency guidance · In force URL: https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-005 ## Section - **Citation:** NM Insurance Bulletin 2014-005 - **Heading:** Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008] - **Jurisdiction:** New Mexico - **Kind:** Agency guidance - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** New Mexico Office of Superintendent of Insurance Bulletins / Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008] ## Text # STATE OF NEW MEXICO # OFFICE OF SUPERINTENDENT OF INSURANCE Mailing Address: P.O. Box 1689, Santa Fe, NM 87504-1689 Physical Address: 1120 Paseo de Peralta, Room 428, Santa Fe, NM 87501 Main Phone: (505) 827-4601; Main Fax (505) 827-4734; Toll Free: 1-855-4-ASK-OSI www.osi.state.nm.us SUPERINTENDENT OF INSURANCE John G. Franchini (505) 827-4299 ACTING DEPUTY SUPERINTENDENT Alan Seeley (505) 827-4307 ![img-0.jpeg](img-0.jpeg) FILED 2014 MAR 20 PM 3 14 OF INSURANCE SUPERINTENDENT BULLETIN NO. 2014 - 005 March 19, 2014 TO: ALL HEALTH CARE INSURERS THAT PROVIDE, OFFER OR ADMINISTER HEALTH BENEFIT PLANS SUBJECT TO THE MANAGED HEALTH CARE GRIEVANCE PROCEDURES RE: MANAGED HEALTH CARE INSURANCE CARDS [Repeals and Replaces Insurance Bulletin No. 2011 - 008] THE FOLLOWING BULLETIN is issued pursuant to Insurance Bulletin Rules, 13 NMAC 1.21.1 to 1.2.10. This Bulletin repeals and replaces the OSI (Insurance Division formerly NM Public Regulation Commission) Bulletin No. 2011 - 008. Each health care insurer shall provide each subscriber with the information required by Subsection B of 13.10.13.8 NMAC which requires the following: ... Basic consumer information, including the phone number of the managed health care bureau, shall be included on a newly issued covered person's health insurance card, or on a separate wallet-sized card, to include the phone number and website of the managed health care bureau, issued simultaneously with the newly issued health insurance card. The Superintendent of Insurance hereby requests that the following language be included on the health care insurance card: If you have a complaint about the coverage under your health plan, you may contact: Managed Health Care Bureau http://www.osi.state.nm.us/managed-healthcare/contact-us.html 1-855-427-5674 Any questions regarding this Bulletin may be directed to Kathi Padilla at 505-827-3811. **DONE AND ORDERED** on this 19$^{th}$ day of March, 2014. **JOHN G. FRANCHINI** **SUPERINTENDENT OF INSURANCE** ## Nearby sections - [NM Insurance Bulletin 2014-002 This Bulletin hereby establishes the interest rate to be applied to unpaid claims after 45 days after required proof of loss](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-002.md) - [NM Insurance Bulletin 2014-003 Excepted Benefit Plan Disclosure](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-003.md) - [NM Insurance Bulletin 2014-005 Managed Health Care Insurance Cards [Repeals and Replaces Insurance Bulletin No.2011-008]](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-005.md) - [NM Insurance Bulletin 2014-008 Surplus Lines Premium Tax Filings.](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-008.md) - [NM Insurance Bulletin 2014-016 Interpretation and application of NMSA 1978 59A-11-3(A) and 59A-12-15](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-016.md) - [NM Insurance Bulletin 2014-018 Approval of Health Insurance Forms](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-018.md) - [NM Insurance Bulletin 2015-001 Legal documents being drawn by Title Companies](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-001.md) - [NM Insurance Bulletin 2015-002 Procedures for filing and penalty notice and demand for failure to report or pay premium taxes and fees as required by NMSA 1](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-002.md) - [NM Insurance Bulletin 2015-003 Property And Casualty Commercial Lines Insurers Doing Business In New Mexico](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-003.md) - [NM Insurance Bulletin 2015-004 Interest Rate Applicable To Unpaid Claims 45 Days After Required Proof of Loss Has Been Furnished](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-004.md) - [NM Insurance Bulletin 2015-005 Health “STOP LOSS” or “EXCESS BENEFIT” Insurance](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-005.md) - [NM Insurance Bulletin 2015-006 Transparency of Costs to Insureds on All Health Insurance Forms](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-006.md) - [NM Insurance Bulletin 2015-007 Export List](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-007.md) - [NM Insurance Bulletin 2015-008 Amendment To Compensation Provided Pursuant TO NMSA 1978, Section 59A-57-4.1](https://www.frixlaw.com/law-library/statutes/NM_INS_B_2015-008.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/NM_INS_B_2014-005. Check the current official text before relying on it. Not legal advice.