# KY Insurance Advisory Opinion 1998-05: Damages For Motor Vehicle Loss Of Use And Settlement Of Claims For Motor Vehicles

> Kentucky · Agency guidance · In force

URL: https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-05

## Section

- **Citation:** KY Insurance Advisory Opinion 1998-05
- **Heading:** Damages For Motor Vehicle Loss Of Use And Settlement Of Claims For Motor Vehicles
- **Jurisdiction:** Kentucky
- **Kind:** Agency guidance
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Kentucky Department of Insurance Bulletins and Advisory Opinions / Damages For Motor Vehicle Loss Of Use And Settlement Of Claims For Motor Vehicles

## Text

DEPARTMENT OF INSURANCE
P.O, Box 517
FRANKFORT. KENTUCKY 40602-0517
(502) 564-3630
GEORGE NICHOLS III, COMMISSIONER
PAUL E. PATTON, GOVERNOR
The following Advisory Opinion is to advise the reader of the current position of the Kentucky
Department of Insurance ("the Department") on the specified issue. The Advisory Opinion is not
legally binding on either the Department or the reader.
Kentucky Department of Insurance
Advisory Opinion 98-05
In re: Damages for motor vehicle loss of use and settlement of claims for motor vehicles
RELEVANT FACTS AND STATUTES: This advisory opinion is a supplementary interpretation of KRS
304.39-115 regarding loss of use of a motor vehicle and of 806 KAR 12:095 (Section 7) Standards
for Prompt, Fair, and Equitable Settlements Applicable to Motor Vehicle Insurance.
The Department has received an increasing number of complaints from third party claimants
regarding total loss automobile settlements and the loss of use portion of their claim. Typically
these complaints involve an initial offer to settle the total loss automobile claim which is
accompanied by a demand from the insurer that the claimant immediately return the rental car
which has been provided by the insurer pursuant to KRS 304.39-115. This practice may place
individuals and families at an unfair disadvantage, as without transportation, they may be
unable to evaluate their loss and enter into good faith negotiations. They may be pressured or
forced into accepting an offer that does not accurately represent the diminution in value they
have suffered.
THE DEPARTMENT'S POSITION: This advisory opinion shall serve as a reminder to all carriers
conducting property and casualty business in this state of 806 KAR 12:095 (Section 7) Standards
for Prompt, Fair, and Equitable Settlements Applicable to Motor Vehicle Insurance
be pressured or
forced into accepting an offer that does not accurately represent the diminution in value they
have suffered.
THE DEPARTMENT'S POSITION: This advisory opinion shall serve as a reminder to all carriers
conducting property and casualty business in this state of 806 KAR 12:095 (Section 7) Standards
for Prompt, Fair, and Equitable Settlements Applicable to Motor Vehicle Insurance. It is the
opinion of this Department that third party total loss offers and settlements should be based on
the cost of a comparable motor vehicle in the local market just as first party total loss offers and
settlements are. The determination of the difference between the fair market value of the
vehicle immediately before and immediately after the loss should include the same
considerations. "Comparable" means the same manufacturer, same year, similar body style,
options, customization, tire tread, mileage and condition. This is not, however, an exclusive list
of factors to consider in determining the cost of a comparable motor vehicle in the local market.
The comparison should be fully documented in the claim file.

KRS 304.39-115 provides that the claim for loss of use of a motor vehicle is limited to reasonable
and necessary expenses for the time necessary to repair or replace the motor vehicle. The claim
for loss of use does not automatically terminate' upon the communication of an offer by an
insurer to the claimant. This is especially so if the offer is not properly based upon a comparable
motor vehicle in the claimant's local market.
The Department will begin enforcing this interpretation immediately. Naturally, the Department
will also focus on this issue in market conduct examinations.
_________________________
George Nichols III
Commissioner
Date: 12/15/98

## Nearby sections

- [KY Insurance Advisory Opinion 1998-01 The Issuance And Renewal Of Health Benefit Plans Under 98 RS HB 315/En](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-01.md)
- [KY Insurance Advisory Opinion 1998-02 Hospice Care Coverage Under Health Benefit Plans](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-02.md)
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- [KY Insurance Advisory Opinion 1998-04 Participation Requirements For Groups](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-04.md)
- [KY Insurance Advisory Opinion 1998-05 Damages For Motor Vehicle Loss Of Use And Settlement Of Claims For Motor Vehicles](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-05.md)
- [KY Insurance Advisory Opinion 1999-01 Conversion Plans As Health Benefits Plans](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-01.md)
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- [KY Insurance Advisory Opinion 1999-05 Group Claim Experience](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-05.md)
- [KY Insurance Advisory Opinion 1999-06 Claims Practice](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-06.md)
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- [KY Insurance Advisory Opinion 1999-08 Any Willing Provider Law](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-08.md)
- [KY Insurance Advisory Opinion 1999-12 Bulletin 98-2 Personal Lines Property Insurance For Earthquake Damages](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-12.md)
- [KY Insurance Advisory Opinion 1999-13 Waiver Of Our Right To Recover From Others Endorsements (Ncci Form Wc 00 01 13)](https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1999-13.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/KY_INS_AO_1998-05. Check the current official text before relying on it. Not legal advice.
