# 47 C.F.R. § 64.6406 (2026): Notice of line separation availability to consumers

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6406

## Section

- **Citation:** 47 C.F.R. § 64.6406 (2026)
- **Heading:** Notice of line separation availability to consumers
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Title 47 CFR: Telecommunication / Chapter I: FEDERAL COMMUNICATIONS COMMISSION / Part 64: MISCELLANEOUS RULES RELATING TO COMMON CARRIERS / Subpart II: Communications Service Protections for Victims of Domestic Violence, Human Trafficking, and Related Crimes / § 64.6406: § 64.6406   Notice of line separation availability to consumers.

## Text

(a) A covered provider shall make information about the line separation options and processes described in this subpart readily available to consumers:
(1) On a support-related page of the website and mobile application of the provider in all languages in which the provider advertises on the website;
(2) On physical stores via flyers, signage, or other handouts that are clearly visible and accessible to consumers, in all languages in which the provider advertises in that particular store and on its website;
(3) In a manner that is accessible to individuals with disabilities, including all formats (
e.g.,
large print, braille) in which a covered provider makes its service information available to individuals with disabilities; and
(4) In other forms of public-facing consumer communication.
(b) In providing the information in paragraph (a) of this section to consumers, a covered provider shall include, at a minimum, an overview of the line separation process; a description of survivors' service options that may be available to them; a statement that the Safe Connections Act does not permit covered providers to make a line separation conditional upon the imposition of penalties, fees, or other requirements or limitations; basic information concerning the availability of the Lifeline support for qualifying survivors; and a description of which types of line separations the provider cannot perform in all instances due to operational or technical limitations, if any.

## Nearby sections

- [47 C.F.R. § 64.6400 (2026) § 64.6400   Definitions.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6400.md)
- [47 C.F.R. § 64.6401 (2026) § 64.6401   Line separation request submission requirements.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6401.md)
- [47 C.F.R. § 64.6402 (2026) § 64.6402   Processing of separation of lines from a shared mobile service contract.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6402.md)
- [47 C.F.R. § 64.6403 (2026) § 64.6403   Establishment of mechanisms for submission of line separation requests.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6403.md)
- [47 C.F.R. § 64.6404 (2026) § 64.6404   Prohibitions and limitations for line separation requests.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6404.md)
- [47 C.F.R. § 64.6405 (2026) § 64.6405   Financial responsibility following line separations.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6405.md)
- [47 C.F.R. § 64.6406 (2026) § 64.6406   Notice of line separation availability to consumers.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6406.md)
- [47 C.F.R. § 64.6407 (2026) § 64.6407   Employee training.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6407.md)
- [47 C.F.R. § 64.6408 (2026) § 64.6408   Protection of the privacy of calls and text messages to covered hotlines.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6408.md)
- [47 C.F.R. § 64.6409 (2026) § 64.6409   Compliance date.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6409.md)

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6406. Check the current official text before relying on it. Not legal advice.