# 47 C.F.R. § 64.6403 (2026): Establishment of mechanisms for submission of line separation requests > Federal · Regulations · In force URL: https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6403 ## Section - **Citation:** 47 C.F.R. § 64.6403 (2026) - **Heading:** Establishment of mechanisms for submission of line separation requests - **Jurisdiction:** Federal - **Kind:** Regulations - **Status:** In force - **Text as of:** August 14, 2026 - **Source:** Compiled text - **Location:** Title 47 CFR: Telecommunication / Chapter I: FEDERAL COMMUNICATIONS COMMISSION / Part 64: MISCELLANEOUS RULES RELATING TO COMMON CARRIERS / Subpart II: Communications Service Protections for Victims of Domestic Violence, Human Trafficking, and Related Crimes / § 64.6403: § 64.6403 Establishment of mechanisms for submission of line separation requests. ## Text (a) A covered provider shall offer a survivor the ability to submit a line separation request through secure remote means that are easily navigable, provided that remote options are commercially available and technically feasible. A covered provider shall offer more than one remote means of submitting a line separation request and shall offer alternative means to accommodate individuals with different disabilities. A covered provider may offer means of submitting a line separation request that are not remote if the provider does not require a survivor to use such non-remote means or make it more difficult for survivors to access remote means than to access non-remote means. For purposes of this subpart, remote means are those that do not require a survivor to interact in person with an employee of the covered provider at a physical location. (b) The means a covered provider offers pursuant to this section must allow survivors to submit any information and documentation required by 47 U.S.C. 345 and this subpart. A covered provider may offer means that allow or require survivors to initiate a request using one method and submit documentation using another method. A covered provider shall permit a survivor to submit any documentation required by 47 U.S.C. 345 and this subpart in any common format. (c) Any means that a covered provider offers pursuant to this section shall: (1) Use wording that is simple, clear, and concise; (2) Present the information requests in a format that is easy to comprehend and use; (3) Generally use the same wording and format on all platforms available for submitting a request; (4) Clearly identify the information and documentation that a survivor must include with a line separation request and allow survivors to provide that information and documentation easily; (5) Be available in all the languages in which the covered provider advertises its services; and rehend and use; (3) Generally use the same wording and format on all platforms available for submitting a request; (4) Clearly identify the information and documentation that a survivor must include with a line separation request and allow survivors to provide that information and documentation easily; (5) Be available in all the languages in which the covered provider advertises its services; and (6) Be accessible by individuals with disabilities, including being available in all formats ( e.g., large print, braille) in which the covered provider makes its service information available to individuals with disabilities. ## Nearby sections - [47 C.F.R. § 64.6400 (2026) § 64.6400 Definitions.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6400.md) - [47 C.F.R. § 64.6401 (2026) § 64.6401 Line separation request submission requirements.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6401.md) - [47 C.F.R. § 64.6402 (2026) § 64.6402 Processing of separation of lines from a shared mobile service contract.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6402.md) - [47 C.F.R. § 64.6403 (2026) § 64.6403 Establishment of mechanisms for submission of line separation requests.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6403.md) - [47 C.F.R. § 64.6404 (2026) § 64.6404 Prohibitions and limitations for line separation requests.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6404.md) - [47 C.F.R. § 64.6405 (2026) § 64.6405 Financial responsibility following line separations.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6405.md) - [47 C.F.R. § 64.6406 (2026) § 64.6406 Notice of line separation availability to consumers.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6406.md) - [47 C.F.R. § 64.6407 (2026) § 64.6407 Employee training.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6407.md) - [47 C.F.R. § 64.6408 (2026) § 64.6408 Protection of the privacy of calls and text messages to covered hotlines.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6408.md) - [47 C.F.R. § 64.6409 (2026) § 64.6409 Compliance date.](https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6409.md) --- Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T47_P64_S64_6403. 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