# 34 C.F.R. § 682.703 (2026): Informal compliance procedure

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_703

## Section

- **Citation:** 34 C.F.R. § 682.703 (2026)
- **Heading:** Informal compliance procedure
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Title 34 CFR: Education / Chapter VI: OFFICE OF POSTSECONDARY EDUCATION, DEPARTMENT OF EDUCATION / Part 682: FEDERAL FAMILY EDUCATION LOAN (FFEL) PROGRAM / Subpart G: Limitation, Suspension, or Termination of Lender or Third-Party Servicer Eligibility and Disqualification of Lenders / § 682.703: § 682.703   Informal compliance procedure.

## Text

(a) The Secretary may use the informal compliance procedure in paragraph (b) of this section if the Secretary receives a complaint or other reliable information indicating that a lender or third-party servicer may be in violation of applicable laws, regulations, special arrangements, agreements, or limitations entered into under the authority of statutes applicable to Title IV of the HEA.
(b) Under the informal compliance procedure, the Secretary gives the lender or servicer a reasonable opportunity to—
(1) Respond to the complaint or information; and
(2) Show that the violation has been corrected or submit an acceptable plan for correcting the violation and preventing its recurrence.
(c) The Secretary does not delay limitation, suspension, or termination procedures during the informal compliance procedure if—
(1) The delay would harm the FFEL programs; or
(2) The informal compliance procedure will not result in correction of the alleged violation.
(Authority: 20 U.S.C. 1080, 1082, 1085, 1094)
[57 FR 60323, Dec. 18, 1992, as amended at 59 FR 22457, Apr. 29, 1994]

## Nearby sections

- [34 C.F.R. § 682.700 (2026) § 682.700   Purpose and scope.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_700.md)
- [34 C.F.R. § 682.701 (2026) § 682.701   Definitions of terms used in this subpart.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_701.md)
- [34 C.F.R. § 682.702 (2026) § 682.702   Effect on participation.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_702.md)
- [34 C.F.R. § 682.703 (2026) § 682.703   Informal compliance procedure.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_703.md)
- [34 C.F.R. § 682.704 (2026) § 682.704   Emergency action.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_704.md)
- [34 C.F.R. § 682.705 (2026) § 682.705   Suspension proceedings.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_705.md)
- [34 C.F.R. § 682.706 (2026) § 682.706   Limitation or termination proceedings.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_706.md)
- [34 C.F.R. § 682.707 (2026) § 682.707   Appeals in a limitation or termination proceeding.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_707.md)
- [34 C.F.R. § 682.708 (2026) § 682.708   Evidence of mailing and receipt dates.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_708.md)
- [34 C.F.R. § 682.709 (2026) § 682.709   Reimbursements, refunds, and offsets.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_709.md)
- [34 C.F.R. § 682.710 (2026) § 682.710   Removal of limitation.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_710.md)
- [34 C.F.R. § 682.711 (2026) § 682.711   Reinstatement after termination.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_711.md)
- [34 C.F.R. § 682.712 (2026) § 682.712   Disqualification review of limitation, suspension, and termination actions taken by guarantee agencies against lenders.](https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_712.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T34_P682_S682_703. Check the current official text before relying on it. Not legal advice.