# 32 C.F.R. § 536.28 (2026): Claims acknowledgment

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_28

## Section

- **Citation:** 32 C.F.R. § 536.28 (2026)
- **Heading:** Claims acknowledgment
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Title 32 CFR: National Defense / Chapter V: DEPARTMENT OF THE ARMY / Part 536: CLAIMS AGAINST THE UNITED STATES / Subpart B: Investigation and Processing of Claims / § 536.28: § 536.28   Claims acknowledgment.

## Text

Claims personnel will acknowledge all claims immediately upon receipt, in writing, by telephone, or in person. A defective claim will be acknowledged in writing, pointing out its defects. Where the defects render the submission jurisdictionally deficient based on the requirements discussed in DA Pam 27-162, paragraphs 2-5 and 2-6, the claimant or attorney will be informed in writing of the need to present a proper claim no later than two years from the date of accrual. Suit must be filed in maritime claims not later than two years from the date of accrual. See § 536.122. In any claim for personal injury or wrongful death, an authorization signed by the patient, natural or legal guardian or estate representative will be obtained authorizing the use of medical information, including medical records, in order to use sources other than claims personnel to evaluate the claim as required by the Health Care Portability and Accountability Act (HIPAA), 42 U.S.C. 1320d-1320d-8. See the parallel discussion at DA Pam 27-162, paragraph 2-7.

## Nearby sections

- [32 C.F.R. § 536.22 (2026) § 536.22   Claims investigative responsibility—General.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_22.md)
- [32 C.F.R. § 536.23 (2026) § 536.23   Identifying claims incidents both for and against the government.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_23.md)
- [32 C.F.R. § 536.24 (2026) § 536.24   Delegation of investigative responsibility.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_24.md)
- [32 C.F.R. § 536.25 (2026) § 536.25   Procedures for accepting claims.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_25.md)
- [32 C.F.R. § 536.26 (2026) § 536.26   Identification of a proper claim.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_26.md)
- [32 C.F.R. § 536.27 (2026) § 536.27   Identification of a proper claimant.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_27.md)
- [32 C.F.R. § 536.28 (2026) § 536.28   Claims acknowledgment.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_28.md)
- [32 C.F.R. § 536.29 (2026) § 536.29   Revision of filed claims.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_29.md)
- [32 C.F.R. § 536.30 (2026) § 536.30   Action upon receipt of claim.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_30.md)
- [32 C.F.R. § 536.31 (2026) § 536.31   Opening claim files.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_31.md)
- [32 C.F.R. § 536.32 (2026) § 536.32   Transfer of claims among armed services branches.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_32.md)
- [32 C.F.R. § 536.33 (2026) § 536.33   Use of small claims procedures.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_33.md)
- [32 C.F.R. § 536.34 (2026) § 536.34   Determination of correct statute.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_34.md)
- [32 C.F.R. § 536.35 (2026) § 536.35   Unique issues related to environmental claims.](https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_35.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T32_P536_S536_28. Check the current official text before relying on it. Not legal advice.