# 30 C.F.R. § 291.102 (2026): May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied?

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_102

## Section

- **Citation:** 30 C.F.R. § 291.102 (2026)
- **Heading:** May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied?
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Title 30 CFR: Mineral Resources / Chapter II: BUREAU OF SAFETY AND ENVIRONMENTAL ENFORCEMENT, DEPARTMENT OF THE INTERIOR / Part 291: OPEN AND NONDISCRIMINATORY ACCESS TO OIL AND GAS PIPELINES UNDER THE OUTER CONTINENTAL SHELF LANDS ACT / § 291.102: § 291.102   May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied?

## Text

Before filing a complaint under § 291.106, you may attempt to informally resolve an allegation concerning open and nondiscriminatory access by calling the toll-free BSEE Pipeline Open Access Hotline at 1-888-232-1713.
(a) BSEE Hotline staff will informally seek information needed to resolve the dispute. BSEE Hotline staff will attempt to resolve disputes without litigation or other formal proceedings. The Hotline staff will not attempt to resolve matters that are before BSEE or FERC in docketed proceedings.
(b) BSEE Hotline staff may provide information to you and give informal oral advice. The advice given is not binding on BSEE, the Department of the Interior (DOI), or any other person.
(c) To the extent permitted by law, the BSEE Hotline staff will treat all information it obtains as non-public and confidential.
(d) You may call the BSEE Hotline anonymously.
(e) If you contact the BSEE Hotline, you may file a complaint under this part if discussions assisted by BSEE Hotline staff are unsuccessful at resolving the matter.
(f) You may terminate use of the BSEE Hotline procedure at any time.

## Nearby sections

- [30 C.F.R. § 291.1 (2026) § 291.1   What is BSEE's authority to collect information?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_1.md)
- [30 C.F.R. § 291.100 (2026) § 291.100   What is the purpose of this part?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_100.md)
- [30 C.F.R. § 291.101 (2026) § 291.101   What definitions apply to this part?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_101.md)
- [30 C.F.R. § 291.102 (2026) § 291.102   May I call the BSEE Hotline to informally resolve an allegation that open and nondiscriminatory access was denied?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_102.md)
- [30 C.F.R. § 291.103 (2026) § 291.103   May I use alternative dispute resolution (ADR) to informally resolve an allegation that open and nondiscriminatory access was denied?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_103.md)
- [30 C.F.R. § 291.104 (2026) § 291.104   Who may file a complaint or a third-party brief?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_104.md)
- [30 C.F.R. § 291.105 (2026) § 291.105   What must a complaint contain?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_105.md)
- [30 C.F.R. § 291.106 (2026) § 291.106   How do I file a complaint?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_106.md)
- [30 C.F.R. § 291.107 (2026) § 291.107   How do I answer a complaint?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_107.md)
- [30 C.F.R. § 291.108 (2026) § 291.108   How do I pay the processing fee?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_108.md)
- [30 C.F.R. § 291.109 (2026) § 291.109   Can I ask for a fee waiver or a reduced processing fee?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_109.md)
- [30 C.F.R. § 291.110 (2026) § 291.110   Who may BSEE require to produce information?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_110.md)
- [30 C.F.R. § 291.111 (2026) § 291.111   How does BSEE treat the confidential information I provide?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_111.md)
- [30 C.F.R. § 291.112 (2026) § 291.112   What process will BSEE follow in rendering a decision on whether a grantee or transporter has provided open and nondiscriminatory access?](https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_112.md)

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T30_P291_S291_102. Check the current official text before relying on it. Not legal advice.