# 20 C.F.R. § 702.311 (2026): Handling of claims matters by district directors; informal conferences

> Federal · Regulations · In force

URL: https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_311

## Section

- **Citation:** 20 C.F.R. § 702.311 (2026)
- **Heading:** Handling of claims matters by district directors; informal conferences
- **Jurisdiction:** Federal
- **Kind:** Regulations
- **Status:** In force
- **Text as of:** August 14, 2026
- **Source:** Compiled text
- **Location:** Title 20 CFR: Employees' Benefits / Chapter VI: OFFICE OF WORKERS' COMPENSATION PROGRAMS, DEPARTMENT OF LABOR / Part 702: ADMINISTRATION AND PROCEDURE / Subpart C: Adjudication Procedures / § 702.311: § 702.311   Handling of claims matters by district directors › informal conferences.

## Text

The district director is empowered to resolve disputes with respect to claims in a manner designed to protect the rights of the parties and also to resolve such disputes at the earliest practicable date. This will generally be accomplished by informal discussions by telephone or by conferences at the district director's office. Some cases will be handled by written correspondence. The regulations governing informal conferences at the district director's office with all parties present are set forth below. When handling claims by telephone, or at the office with only one of the parties, the district director and his staff shall make certain that a full written record be made of the matters discussed and that such record be placed in the administrative file. When claims are handled by correspondence, copies of all communications shall constitute the administrative file.

## Nearby sections

- [20 C.F.R. § 702.301 (2026) § 702.301   Scope of this subpart.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_301.md)
- [20 C.F.R. § 702.311 (2026) § 702.311   Handling of claims matters by district directors; informal conferences.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_311.md)
- [20 C.F.R. § 702.312 (2026) § 702.312   Informal conferences; called by and held before whom.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_312.md)
- [20 C.F.R. § 702.313 (2026) § 702.313   Informal conferences; how called; when called.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_313.md)
- [20 C.F.R. § 702.314 (2026) § 702.314   Informal conferences; how conducted; where held.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_314.md)
- [20 C.F.R. § 702.315 (2026) § 702.315   Conclusion of conference; agreement on all matters with respect to the claim.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_315.md)
- [20 C.F.R. § 702.316 (2026) § 702.316   Conclusion of conference; no agreement on all matters with respect to the claim.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_316.md)
- [20 C.F.R. § 702.317 (2026) § 702.317   Preparation and transfer of the case for hearing.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_317.md)
- [20 C.F.R. § 702.318 (2026) § 702.318   The record; what constitutes; nontransferability of the administrative file.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_318.md)
- [20 C.F.R. § 702.319 (2026) § 702.319   Obtaining documents from the administrative file for reintroduction at formal hearings.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_319.md)
- [20 C.F.R. § 702.321 (2026) § 702.321   Procedures for determining applicability of section 8(f) of the Act.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_321.md)
- [20 C.F.R. § 702.331 (2026) § 702.331   Formal hearings; procedure initiating.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_331.md)
- [20 C.F.R. § 702.332 (2026) § 702.332   Formal hearings; how conducted.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_332.md)
- [20 C.F.R. § 702.333 (2026) § 702.333   Formal hearings; parties.](https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_333.md)

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Source: Frix Law Library, https://www.frixlaw.com/law-library/statutes/CFR_T20_P702_S702_311. Check the current official text before relying on it. Not legal advice.