# FINAL PROMULGATION OF REGULATIONS

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URL: https://www.frixlaw.com/law-library/documents/tribal%3Apueblo_laguna%3Acaf83ea7de509687

## Record

- **Collection:** Tribal code
- **Document type:** Tribal code

## Text

NOTICE OF
FINAL PROMULGATION OF REGULATIONS
December 8, 2020
Pursuant to Section 14-1-10(I)(5) of the Pueblo of Laguna Code, the Pueblo of Laguna Gaming Control Board
hereby promulgates as final the regulations which were published for a 30-day comment period on October 6, 2020. No
comments were received during the comment period which concluded on November 6, 2020. The Board made a modest
number of nonmaterial revisions to correct numbering and spacing, and to improve readability.
In accordance to Laguna Gaming Control Board Regulation Part 705, this final regulation shall take effect the business day
after this notice, which is December 9, 2020.
The final promulgation of the regulation is attached.

PUEBLO OF LAGUNA
GAMING CONTROL BOARD

REGULATIONS
EFFECTIVE DECEMBER 9, 2020

Table of Contents
PART 1
101.
102.
103.
104.
PART 2
201.
202.
203.
204.
PART 3
301.
302.
303.
304.
305.
306.
307.
308.
309.
310.
311.
312.
313.
PART 4
401.
402.
403.
404.
405.
406.
PART 5
501.
502.
503.
504.
505.
506.
PART 6
601.
602.
603.
604.
PART 7
701.
702.

INTERPRETATIVE RULES AND DEFINITIONS ............................................................................................... 1
Scope.......................................................................................................................................................... 1
Construction .............................................................................................................................................. 1
Severability ................................................................................................................................................ 1
Definitions .................................................................................................................................................. 1
ORGANIZATION AND OPERATION OF THE CONTROL BOARD ................................................................... 8
Scope.......................................................................................................................................................... 8
Organization of the Board ......................................................................................................................... 8
Meetings .................................................................................................................................................... 8
Delegation of Authority. ............................................................................................................................ 9
ENFORCEMENT ........................................................................................................................................ 12
Scope........................................................................................................................................................ 12
Grounds for Licensing Actions ................................................................................................................. 12
Initiation of a Licensing Action................................................................................................................. 12
Informal Consultation .............................................................................................................................. 13
Assurance of Voluntary Compliance ........................................................................................................ 13
Settlement ............................................................................................................................................... 13
Criminal Convictions as Grounds for Revocation or Suspension ............................................................. 13
Facts of Criminal Charge .......................................................................................................................... 13
Licensing Action by TGRA......................................................................................................................... 14
Summary Suspension............................................................................................................................... 14
Conditions Imposed by Board for Re-issuance of License ....................................................................... 15
Order of Temporary Closure .................................................................................................................... 15
Self-Exclusion ........................................................................................................................................... 16
FINES AND PENALTIES ............................................................................................................................. 17
Scope........................................................................................................................................................ 17
Review of Notice of Violation .................................................................................................................. 17
Civil Fine; Amount; Determination .......................................................................................................... 17
Procedures for Assessment of Civil Fines ................................................................................................ 17
Reduction or Waiver of Civil Fine ............................................................................................................ 18
Final Assessment...................................................................................................................................... 18
FEES ......................................................................................................................................................... 19
Scope........................................................................................................................................................ 19
Application and Investigative Fees .......................................................................................................... 19
Schedule of Fees ...................................................................................................................................... 19
Supplemental Fees................................................................................................................................... 19
Final Action .............................................................................................................................................. 19
Accounting of Fees................................................................................................................................... 19
DECLARATORY ORDERS ........................................................................................................................... 20
Scope........................................................................................................................................................ 20
Petition for Declaratory Order; Contents ................................................................................................ 20
Board Action on Petition.......................................................................................................................... 20
Reconsideration and Appeal .................................................................................................................... 20
ISSUANCE OF REGULATIONS ................................................................................................................... 22
Scope........................................................................................................................................................ 22
Publication ............................................................................................................................................... 22
i

703. Draft Regulation, Comment Period ......................................................................................................... 22
704. Adoption of Final Regulations .................................................................................................................. 22
705. Effective Date........................................................................................................................................... 22
706. Emergency Regulations............................................................................................................................ 22
707. Filing of Regulations ................................................................................................................................. 23
708. Public Hearings ........................................................................................................................................ 23
PART 8 HEARINGS ................................................................................................................................................ 24
801. Scope........................................................................................................................................................ 24
802. Hearings ................................................................................................................................................... 24
803. Delegation to Hear Matter ...................................................................................................................... 24
804. Hearing Procedures Generally—Contested Matters ............................................................................... 25
805. Regulatory Hearings................................................................................................................................. 25
806. Adjudicative Hearings .............................................................................................................................. 29
807
Telephonic Hearings ................................................................................................................................ 31
808. Subpoenas................................................................................................................................................ 31
809. Decision.................................................................................................................................................... 31
810. Pueblo Court Review................................................................................................................................ 32
811. Public Hearings ........................................................................................................................................ 32
PART 9 CONFLICT OF INTEREST ........................................................................................................................... 33
901. Scope........................................................................................................................................................ 33
902. Prohibitions on Giving Items of Value ..................................................................................................... 33
PART 10 LICENSING ................................................................................................................................................ 34
1001. Scope........................................................................................................................................................ 34
1002. Revocable Privilege .................................................................................................................................. 34
1003. License Requirement: Gaming Employees ............................................................................................. 34
1004. Classification of Licenses.......................................................................................................................... 35
1005. Application ............................................................................................................................................... 38
1006. Ineligibility to Apply ................................................................................................................................. 39
1007. Withdrawal of Application ....................................................................................................................... 39
1008. Background Investigation ........................................................................................................................ 39
1009. Temporary Licenses ................................................................................................................................. 40
1010. Drug Test .................................................................................................................................................. 40
1011. Fingerprints .............................................................................................................................................. 40
1012. Duration of License .................................................................................................................................. 41
1013. Renewal ................................................................................................................................................... 41
1014. Identification Badges; Gaming Licenses; Gaming Employee Credentials and Assets; Separation or
Suspension............................................................................................................................................... 41
1015. Right to Hearing ....................................................................................................................................... 43
1016. Issuance of a Permanent License............................................................................................................. 43
1017. Lost or Missing Identification Badge or Gaming License: Reporting and Replacement ......................... 44
1018. Disqualification Criteria ........................................................................................................................... 44
1019. Applicants and Licensees: Provision of Information ................................................................................ 47
1020. Requirements for Gaming Facility License............................................................................................... 47
1021. Gaming Facility License Application......................................................................................................... 48
1022. Compliance with Health and Safety Codes .............................................................................................. 48
1023. Compliance with Provision of Compact ................................................................................................... 49
1024. Charitable Gaming ................................................................................................................................... 50
1025. Other Gaming Prohibited......................................................................................................................... 52
PART 11 GENERAL OPERATING REGULATIONS ...................................................................................................... 53
1101. Scope........................................................................................................................................................ 53
ii

1102. Responsibility of Licensee ........................................................................................................................ 53
1103. Discovery of Violations ............................................................................................................................ 53
1104. Authorized Gaming .................................................................................................................................. 53
1105. Unauthorized Gaming .............................................................................................................................. 53
1106. Employee Reports .................................................................................................................................... 53
1107. Employment Actions: Effect on Gaming Licensees ................................................................................. 53
1108. Employee Benefits and Grievance Procedures ........................................................................................ 54
1109. Information to be furnished by Licensee ................................................................................................. 54
1110. Inspections ............................................................................................................................................... 55
1111. Payout Schedules ..................................................................................................................................... 55
1112. False Advertising ...................................................................................................................................... 55
1113. Patron Disputes........................................................................................................................................ 55
1114. Special Rules of Conduct .......................................................................................................................... 55
1115. Transfers of Interest ................................................................................................................................ 55
1116. Underage Gaming .................................................................................................................................... 56
1117. Underage Employees ............................................................................................................................... 56
1118. Authorized Gaming Hours ....................................................................................................................... 56
1119. Complimentary Services or Items ............................................................................................................ 56
1120. Automated Teller Machines (ATM) ......................................................................................................... 57
1121. Check Cashing .......................................................................................................................................... 57
1122. Illegal Drugs; Abuse of Alcohol and Legal Drugs. ..................................................................................... 57
1123. Alcohol ..................................................................................................................................................... 58
1124. Central Computer Monitoring of Gaming Devices .................................................................................. 59
1125. Credit ....................................................................................................................................................... 59
PART 12 TRIBAL INTERNAL CONTROL STANDARDS ............................................................................................... 60
1201. Scope........................................................................................................................................................ 60
1202. Adoption of Minimum Internal Control Standards.................................................................................. 60
1203. Tribal Internal Control Standards ............................................................................................................ 60
1204. Compliance .............................................................................................................................................. 61
PART 13 ACCOUNTING........................................................................................................................................... 62
1301. Accounting ............................................................................................................................................... 62
1302. Reporting ................................................................................................................................................. 62
1303. Submission and Approval of Accounting System..................................................................................... 63
1304. Amendments ........................................................................................................................................... 63
1305. Noncompliance ........................................................................................................................................ 63
PART 14 CURRENCY TRANSACTIONS REPORTING ................................................................................................. 64
1401. Compliance with Bank Secrecy Act .......................................................................................................... 64

iii

PART 1
INTERPRETATIVE RULES AND DEFINITIONS
101.

Scope
This Part sets forth the definitions of various terms used in these regulations and interpretive aids.

102.

Construction
Nothing in these regulations shall be construed so as to conflict with any provision of the Gaming Code,
the Compact, or the IGRA.

103.

Severability
If any provisions of these regulations are held invalid, it shall not be construed to invalidate any other
provisions of these regulations.

104.

Definitions
When used in these regulations, the term:
(a)

“Applicant” means a natural person, entity, or organization, including an employee, agent, or
representative of any such person, entity, or organization that has begun the process of obtaining
a license issued by TGRA under the authority of the Board.

(b)

“Background Investigation” means an investigation into the criminal history, financial suitability,
or other background matter of an Applicant for a license in order to establish suitability of the
Applicant to hold a gaming license.

(c)

“Board” means the Pueblo of Laguna Gaming Board or any individual duly authorized under
Section 204.

(d)

“Chair” means the chairperson of the Board.

(e)

“Charitable Gaming” is Gaming Activity that promotes the health, education, or welfare of the
Pueblo or its members and that is for prizes of minimal value and may be conducted by the
Pueblo, its members, and other Pueblo entities on Pueblo lands.

(f)

“Class I Gaming” means:

(g)

(1)

Social games played solely for prizes of minimal value; or

(2)

Traditional forms of Indian gaming when played by individuals in connection with tribal
ceremonies or celebrations.

“Class II Gaming” means bingo or lotto (whether or not electronic, computer, or other
technological aids are used) when players:
(1)

Play for prizes with cards bearing numbers or other designations;

1

(h)

(2)

Cover numbers or designations when objects, similarly numbered or designated, are
drawn or electronically determined; and

(3)

Win the game by being the first person to cover a designated pattern on such cards;

(4)

If played in the same location as bingo or lotto, pull-tabs, punch boards, tip jars, instant
bingo, and other games similar to bingo;

(5)

Non-banking card games that:
(i)

State law explicitly authorizes, or does not explicitly prohibit, and are played
legally anywhere in the state; and

(ii)

Players play in conformity with state laws and regulations concerning hours,
periods of operation, and limitation on wagers and pot limits.

“Class III Gaming” means all forms of gaming that are not Class I Gaming or Class II Gaming,
including but not limited to:
(1)

Any house banking card games, including, but not limited to baccarat, chemin de fer,
blackjack (“21”), and pai gow (if played as house banking games);

(2)

Casino games such as roulette, craps, and keno; and

(3)

Any gaming devices defined in Section 104(p) and electronic or electromechanical
facsimiles of any game of chance;

(4)

Any sports betting or pari-mutuel wagering, including, but not limited to, wagering on
horse racing, dog racing, or jai alai; or
Lotteries.

(5)
(i)

“Code” or “Gaming Code” means the Pueblo of Laguna Gaming Control Code, Chapter 1 of Title
XIV of the Pueblo of Laguna Code and effective September 1, 2013, and including any
amendments approved by the Pueblo Council and the National Indian Gaming Commission. The
Gaming Code is the “Ordinance” or “Gaming Ordinance” required by IGRA and its implementing
regulations. “Pueblo Code” means all Pueblo law.

(j)

“Compact” means the Indian Gaming Compact between the Pueblo of Laguna and the State of
New Mexico, regarding which notice was published in the Federal Register by Department of the
Interior on October 23, 2015, and any approved amendments or successor agreements thereto.

(k)

“Disciplinary Proceedings” means those procedures undertaken by the Board to suspend or
revoke any license issued by it, to levy a civil fine or penalty against any Licensee, or to otherwise
sanction violations of gaming laws and these regulations.

(l)

“Distributor” means any person that sells, leases, markets, offers, or otherwise distributes a
gaming device for use or play on Pueblo Lands.

2

(m)

“Game” means any game played with cards, dice, equipment or any gaming device for cash or any
other thing of value, including, without limitation, any banking or percentage game or any other
game or device approved by the Board.

(n)

“Gaming” means Class II Gaming, Class III Gaming, or other game of chance involving prize,
chance and consideration, except for Class I Gaming.

(o)

“Gaming Activity” means all forms of Class II Gaming and Class III Gaming conducted by a Gaming
Operation on Pueblo Lands.

(p)

“Gaming Device” Means:
(1)

(2)

(3)

Any so-called slot machine or any other machine or mechanical device an essential part of
which is a drum or reel with insignia thereon, video screen and/or
(i)

Which when operated may deliver, as result of the application of an element of
chance, any money or property, or

(ii)

By the operation of which a person may become entitled to receive, as the result
of the application of an element of chance, any money or property; or

Any other machine or mechanical device (including, but not limited to, roulette wheels
and similar devices) designed and manufactured primarily for use in connection with
gambling, and
(i)

Which when operated may deliver, as the result of the application of an element
of chance, any money or property, or

(ii)

By the operation of which a person may become entitled to receive, as the result
of the application of an element of chance, any money or property; or

Any subassembly or essential part intended to be used in connection with any such
machine or mechanical device, but which is not attached to any such machine or
mechanical device as a constituent part.

(q)

“Gaming Employee” means a Key Gaming Employee or a Non-Key Gaming Employee.

(r)

“Gaming Enterprise” means Laguna Development Corporation, a federally chartered corporation,
or any enterprise, corporation, or other entity wholly owned by the Pueblo and authorized to
conduct Gaming Activity in any Gaming Facility, or, for purposes of these regulations, a
Management Contractor operating or managing all or part of a Gaming Facility under a
Management Contract.

(s)

“Gaming Equipment” means any equipment, device, contrivance, or supplies, other than a
Gaming Device, used to conduct Class II or Class III gaming.

(t)

“Gaming Facility” means the portions of a building or location in which Gaming Activity is
conducted or which are intended to be integrally related to a Gaming Activity.

3

The Board shall reasonably determine the extent of a Gaming Facility when applying the Gaming
Code and these regulations; provided, however, that when IGRA, other Applicable Law, or the
Compact specifically requires a different definition of Gaming Facility, that definition shall be
applied to the extent necessary to comply with Applicable Law or the Compact.
(u)

“Gaming Operation” means a division, department, or unit of a Gaming Enterprise that is
responsible for Gaming Activity or Gaming Revenues, including issuing the prizes and paying the
expenses in connection with the conduct of Gaming Activity. For purposes of these regulations,
unless the context dictates otherwise, a Gaming Operation includes any Management Contractor
having a Management Contract related to the Gaming Operation. A Gaming Enterprise is a
“Gaming Operation” for purposes of these regulations and the Gaming Code if the context so
indicates.

(v)

“Gaming-Related Contract” means a contract or agreement providing for any goods, services, or
concessions to the Pueblo, a Gaming Operation, or a Management Contractor in connection with
the conduct of Gaming Activity in a Gaming Facility (but not including professional, legal, or
accounting services) in an amount reasonably anticipated to be in excess of $10,000 in a calendar
year (or a greater amount established by the Board by regulation and calculated to protect the
integrity of Gaming Activities and the proceeds therefrom). No Gaming-Related Contract may be
broken up into parts for the purpose of avoiding this definition and any corresponding
requirement of licensure or certification.

(w)

“Gaming Revenues” means all revenues of a Gaming Operation earned or collected at a Gaming
Facility. If a Gaming Enterprise does not segregate clearly non-gaming revenue from Gaming
Revenues for accounting purposes, all such undifferentiated revenue shall be considered Gaming
Revenues.

(x)

“Gaming Services” means the provision of any goods, services or concessions in connection with
any gaming to the pueblo, Gaming Enterprise, or Management Contractor.

(y)

“Gaming Systems” means computer hardware and software, including networking components,
used directly in the operation and monitoring of Gaming Activity or the accounting or
management of Gaming Revenues, excepting applications and data maintained by a governmentregulated financial institution.

(z)

“Gaming-Related Contractor” means any person who is a party to a Gaming-Related Contract as
defined in the Gaming Code.

(aa)

“IGRA” means the Indian Gaming Regulatory Act of 1988, 25 U.S.C. §§ 2701-2721 and 18 U.S.C. §§
1166-1168, including any amendments, and where appropriate all lawful regulations promulgated
thereunder.

(bb)

“Immediate” or “without delay” means as soon as possible, delayed only by undertaking other
actions that are essential to the public safety or welfare.

(cc)

“Key Gaming Employee” means:
(1)

any natural person employed by a Gaming Operation who falls within the definitions of
“Key Employee” or “Primary Management Official” under IGRA and its implementing
regulations, and also any natural person employed by a Gaming Enterprise who falls
4

within one of those definitions because of job responsibilities that relate to a Gaming
Operation, Gaming Activity, or Gaming Revenues, and
(2)

such other employees as may reasonably be included by the Board by regulation because
they exercise significant responsibility or influence with respect to a Gaming Activity or
Gaming Revenues. All valet personnel shall also be considered Key Gaming Employees
unless expressly excluded by the Board by regulation or order.

The distinction between Key and Non-Key Gaming Employees is addressed more fully in 1003(c).
(dd)

“Licensee” means a natural person, entity, or organization, including an employee, agent or
representative of any such person, entity or organization, holding a license issued by the Board.

(ee)

“Management Contract” means a contract between the Pueblo and the Management Contractor
or between a Management Contractor and a subcontractor to manage all or part of a gaming
Enterprise.

(ff)

“Management Contractor” means any person who enters into a Management Contract with the
Pueblo, and is also a “Gaming Operation” for purposes of these regulations unless the context
dictates otherwise.

(gg)

“MICS” means the minimum internal control standards, whether controlling or published as
guidance, by the Commission.

(hh)

“Moral Turpitude” means an act done contrary to honesty and good morals; it is an act of
baseness, vileness, or depravity in the private and social duties which a person owes to a fellow
person or to society in general.

(ii)

“NIGC” means the National Indian Gaming Commission.

(jj)

“Non-Gaming Contract” means a contract or other agreement reasonably anticipated to be in
excess of $10,000 in a calendar year (or a greater amount established by the Board by regulation
calculated to protect the integrity of Gaming Activity and the revenues therefrom) to provide any
goods, services, or concessions which are not directly related to a Gaming Activity but which are
for use or consumption
(1)

by a Gaming Operation,

(2)

at a Gaming Facility, or

(3)

significantly by patrons of a Gaming Facility.

(kk)

“Non-gaming Services” means the provision of any goods, services or concessions, which are not
connected to any gaming on Pueblo Lands, to the Gaming Enterprise, or Management Contractor.

(ll)

“Non-Gaming Employee” means an employee of a Gaming Enterprise or Gaming Operation who is
not a Key Gaming Employee or Non-Key Gaming Employee.

5

(mm)

“Non-Key Gaming Employee” means any person:
(1)

who is not a Key Gaming Employee;

(2)

who is employed either by
(a) a Gaming Operation or
(b) any employer within a Gaming Facility;
and

(3)

whose employment includes work in areas in which Gaming Activity is conducted or in
which cash or other valuable items or information relating to Gaming Activity or Gaming
Revenues are handled; provided, however, that categories of employees, such as
beverage servers, barbacks, and similar employees, whose exposure to the Gaming
Activity in such areas is limited and who are not licensed by the Board as of September 1,
2013 will not be licensed under this chapter unless at the express direction of the Pueblo
Council. Examples of such areas are a cage, pit, drop and count room, poker room, card
and dice room, surveillance, administrative office, and player’s club room.

Employees whose employment does not meet this definition or the definition of a Key Gaming
Employee are not licensed by the Board. Notwithstanding the foregoing, any employee who is
not a Key Gaming Employee but who is required to be licensed by the Board under Applicable Law
(excepting the Board’s regulations) or the Compact is nevertheless a Non-Key Gaming Employee.
The distinction between Key and Non-Key Gaming Employees is addressed more fully in 1003(c).
(nn)

“Non-gaming Contractor” means any person providing non-gaming services.

(oo)

“Patron” means any natural person frequenting a Gaming Facility and who must be at least 18
years of age to enter and/or participate in Class II Gaming or non-gaming area, and who must be
at least 21 years of age to enter and/or participate in a Class III Gaming or a Class III Gaming area.

(pp)

“Person” means any individual, partnership, corporation, company, or other legal entity.

(qq)

“Prizes of Minimal Value” means the aggregate amount of all prizes awarded or given in a single
gathering or session that is allowed by the Board by regulation not to exceed the greater of
$5,000 or an amount allowable for similar activities under New Mexico law. The Board may
authorize raffles for prizes of greater amounts.

(rr)

“Pueblo” means the Pueblo of Laguna, a federally recognized Indian tribe, its authorized officials,
agents and representatives.

(ss)

“Pueblo Council” means the Laguna Pueblo Council, the governing body of the Pueblo.

(tt)

“Pueblo Lands” means
(1)

land with the exterior boundaries of the Laguna Reservation, or

(2)

land over which the Pueblo exercises governmental power and that is either:
6

(i)

held in trust by the United States for the benefit of the Pueblo or its members, or

(ii)

held by the Pueblo or its members subject to restriction by the United States
against alienation.

(uu)

“Sensitive Area” means an area in which Gaming Machines, Gaming Equipment, Gaming Systems,
Gaming Revenues, and other potentially vulnerable Gaming Activity-related assets are located,
including but not limited to cage, pit, drop and count room, poker room, card and dice room,
surveillance, administrative office, player’s club room, shipping and receiving, and similar areas as
designated by TGRA either temporarily or permanently.

(vv)

“Sponsoring Organization” means any organization not organized for pecuniary profit that has
been granted an exemption from federal income tax as an organization described in 501(c)(3) of
the Internal Revenue Code, or any organization affiliated with or recognized by the Pueblo and
organized for the purpose of promoting any interest of the Pueblo.

(ww)

“State” means the State of New Mexico, its authorized officials, agents, and representatives.

(xx)

“State Gaming Representative” means a Person designated by the New Mexico Gaming Control
Board, pursuant to the New Mexico Gaming Control Act, to be responsible for actions of the state
under the compact. The state gaming representative shall be the single contact with the Board
and may be relied upon as such by the Board.

(yy)

“Pueblo Court” means the Pueblo of Laguna Tribal Court.

(zz)

“TICS” or “Tribal Internal Control Standards” are internal controls promulgated by TGRA or the
Board.

(aaa)

“Wager” means a sum of money or representative of value risked on an uncertain occurrence.

7

PART 2
ORGANIZATION AND OPERATION OF THE CONTROL BOARD
201.

Scope.
This Part sets forth the organization of the Board and the delegation of authority.

202.

Organization of the Board
(a)

203.

At the first meeting of each calendar year, the Board shall select a chair and a vice-chair from
among its membership. The Board may also select a secretary-treasurer, who does not need to
be a member of the Board.
(1)

The chair shall schedule and preside at regular and special meetings. The chair shall have
general supervision, direction and control of the affairs of the Board and shall carry out
other duties that are incidental to the office or that may be assigned by the Board.

(2)

The vice-chair shall have the powers and carry out the duties assigned by the Board. In
the absence or inability of the chair to serve, the vice-chair shall be empowered to carry
out all of the responsibilities and duties of the chair.

(3)

The secretary-treasurer, if appointed, shall:
(i)

be the formal custodian of all files and records of the Board,

(ii)

monitor the management of and accounting for funds allocated to the Board, and

(iii)

be the custodian of any seal.

Meetings
(a)

The Board shall meet at least once a month to transact Board business. When practicable, the
chair shall give written notice of meetings to Board members, but the chair may call a meeting by
giving oral notice thereof to the members of the Board. The Board may request the attendance of
representatives of the Gaming Operation or Management Contractor at its monthly meetings.

(b)

The Board may hold special meetings to transact Board business.

(c)

The Board may take action at a meeting held by telephone conference call or similar electronic
means allowing immediate and simultaneous oral communication.

(d)

The Board may also take action by electronic mail or any similar electronic method that creates a
permanent record; provided, however, that any member of the Board may request that a matter
instead be addressed by a method under paragraph (c).

(e)

The Board, through the Executive Director, shall ensure that written minutes are prepared and
that, whenever possible, a recording of each meeting is made. The minutes shall be presented for
8

approval by the Board at the next regular meeting after they are made available to the members
of the Board for review.
(f)
204.

The Board may adopt a seal that may be affixed physically or electronically to a document to
certify the official action of the Board.

Delegation of Authority.
(a)

The use of the term “Board”, “chair”, or “member”, in these regulations shall not be interpreted
to preclude any authorized delegation of authority to the TGRA or other agents of the Board in
accordance with this Section.

(b)

Unless the Board directs otherwise in a specific instance, TGRA, through the Executive Director, is
hereby designated by the Board to:
(1)

Accept any notice, filing, petition, or other document required by these regulations to be
served on or submitted to the Board;

(2)

Conduct or oversee investigations;

(3)

Issue and deny temporary and permanent licenses, with the exception of permanent
Management Contractor licenses and new (not renewal) permanent Gaming Facility
licenses, for which the Executive Director shall make a recommendation to the Board and
provide the information necessary for the Board to make a suitability determination in
the first instance; provided however that a license action shall not be deemed to be final
until the Applicant or Licensee has had any opportunity to review a background report as
required by applicable law, TGRA procedures, or contract (see Section 805(d));

(4)

Suspend or revoke a temporary or permanent license, provided however that such
suspension or revocation shall take effect only after the recommended action is approved
by the Board or the Licensee waives the right to a hearing before the Board regarding the
proposed suspension or revocation, and provided further that such license action shall
not be deemed to be final until the Licensee has had any opportunity to review a
background report as required by applicable law, TGRA procedures, or contract (see
Section 805(d));

(5)

Summarily suspend temporary and permanent licenses, provided further that such license
action shall not be deemed to be final until the Licensee has had any opportunity to
review a background report as required by applicable law, TGRA procedures, or contract
(see Section 805(d));

(6)

Inspect and examine, without notice, any Gaming Facility or Gaming Devices or
equipment on Pueblo Lands;

(7)

Investigate the conduct of all Licensees and other persons having any involvement with
the Licensee and to ensure that there is no involvement in or with a Licensee by any
unqualified or unsuitable person.

(8)

Issue subpoenas within the Board’s authority, although the Executive Director maintains
the discretion to determine that the Board should consider a specific subpoena request;
9

(9)

Issue notices of violation;

(10)

Assess civil fines up to $5,000 in the aggregate without Board approval;

(11)

Assess civil fines of $5,000 or more in the aggregate (subject to limits in the Gaming Code
and these regulations), provided however that such civil fines shall take effect only after
the recommended action is approved by the Board or the Licensee waives the right to a
hearing before the Board regarding the proposed fines;

(12)

Issue an order of temporary closure under 312(a)(4), provided, however, that the
Executive Director shall immediately provide notice of the order to the Board.

(13)

Ban or exclude a person from a Gaming Facility, permanently or temporarily, if the person
poses a danger to the public safety, the assets of a Gaming Operation, or the integrity of
gaming, provided that the decision is subject to review and hearing by the Board.

(14)

Rescind, amend, or withdraw a prior action of the Executive Director or any TGRA
employee; provided, however, that the Executive Director may not rescind or withdraw a
decision to grant a Gaming License.

(15)

Manage the day-to-day operations of TGRA;

(16)

Hire, fire, and manage TGRA personnel, in accordance with applicable personnel policies
and without Board involvement unless requested by the Executive Director, including but
not limited to approval of PTO, preparing and approving of job descriptions, selecting one
or more applicants to interview, interviewing candidates, selecting the final hire, and
recommending TGRA staff salaries to the Pueblo;

(17)

Prepare annual budgets for Board review;

(18)

Prepare and execute budget modifications as necessary, subject to Pueblo limitations;
provided, however, that any budget modification(s) in a single calendar month exceeding
one percent of the approved annual Board/TGRA budget must be approved in writing by
the Board; and provided further that the Executive Director shall inform the Board of all
budget modifications in writing before or at the next regular Board meeting;

(19)

Signature authority for budgeted expenditures, including contracts not exceeding
$25,000;

(20)

Delegate authorities to TGRA staff, provided that the ultimate delegated decision-making
authority for matters having a significant material effect on a gaming license, the conduct
of gaming, the disposition of significant Gaming Revenues, or the employment of TGRA
staff shall be retained by the Executive Director;

(21)

Appoint an Acting Executive Director for a period of less than 17 calendar days and for a
longer period with the concurrence of the chair; and

(22)

Take actions consistent with this Section to ensure that gaming is conducted in
compliance with the Code, IGRA, NIGC regulations, the Compact, and other applicable
law.
10

(c)

The Executive Director shall ensure that adequate internal controls and procedures are in place to
implement these delegated authorities and to maintain in the Executive Director an appropriate
level of control and supervision.

(d)

The Board, on its own motion, at the discretion of the chair, upon request of TGRA, or upon
written request received within seven calendar days of a person adversely affected by the
exercise of a delegated authority under this Section, may review any determination by TGRA
made under a delegation of authority.

(e)

All delegations of authority shall remain in effect indefinitely, unless otherwise specified. Any
delegation of authority previously approved by the Board may be revoked or modified by the
Board through the adoption of a subsequent resolution. Additional delegations, or clarifications
of this Section, may be made by the Board through resolution. All changes in delegations of
authority shall periodically be incorporated into these regulations.

(f)

A delegation of authority for a specific matter or circumstance may be made by the Board by a
majority vote.

11

PART 3
ENFORCEMENT
301.

Scope
This Part sets forth the regulations for licensing actions.

302.

Grounds for Licensing Actions
In addition to assessing a civil fine or penalty as set forth in Part 4, the Board may, in accordance with the
procedures set forth in this Part 3, suspend, or revoke any license issued by it to a Person if the Board
determines that the Person is no longer suitable to hold a License under the Gaming Code and these
regulations because:
(a)

the Licensee, the Licensee’s employees or agents, or persons associated with the Licensee have
violated any provision of the Gaming Code, these regulations, other applicable law, or substantive
gaming policies or procedures of a Gaming Operation;

(b)

or that violations of laws other than Gaming Code or these regulations by the Licensee, the
Licensee’s employees or agents, or persons associated with the Licensee, make the Licensee no
longer suitable for licensing by the Board; or

(c)

the Licensee otherwise does not meet the suitability requirements for a License.

Acceptance of a gaming license or renewal thereof by the Licensee constitutes an agreement on the part
of the Licensee to be bound by all applicable law, including the regulations of the Board, including
specifically any regulations that my hereafter by amended or promulgated. It is the responsibility of the
Licensee to keep informed of the content of all applicable law, and ignorance thereof will not excuse
violations.
303.

Initiation of a Licensing Action
TGRA or the Board may initiate a licensing action under the Gaming Code and these regulations where
there are reasonable grounds to believe a Licensee or its agents meet the grounds for such proceedings in
302. The Board is required and committed to providing the opportunity for a hearing before a proposed
suspension or revocation goes into effect. That procedure is described in Section 304. However, where
TGRA determines that a summary suspension is warranted pending the opportunity for a hearing, it may
follow the procedures in Section 310, which provides the opportunity to accelerate the notice and hearing
processes in recognition of the fact that the license has been temporarily suspended and that the
Licensee cannot engage in any activity requiring a license in good standing.
(a)

TGRA shall initiate a licensing action by sending to the Licensee a notice of violation by hand
delivery, or by certified or overnight mail (with signature required) at the last known mailing
address of the Licensee. A notice may be sent by electronic mail or other electronic means if the
Licensee expressly acknowledges receipt in writing.

(b)

The notice of violation shall state the grounds for the proposed disciplinary action and state that
the proposed disciplinary action, if a suspension or revocation, will be effective only after a
hearing before the Board or upon waiver of a hearing by the Licensee; provided, however, that

12

summary suspensions take effect immediately as provided in the Gaming Code and these
regulations.
(c)

304.

If a proposed revocation or suspension is based in whole or part on records for which federal
regulations or other applicable law allow the Licensee an opportunity to review and then attempt
to correct or supplement those records, the Licensee must be again advised of that opportunity,
generally in the notice of violation and no later than when a Hearing Request Form is provided by
TGRA. See Section 805(d).

Informal Consultation
TGRA may consult with the Licensee and any other affected parties in an effort to resolve an enforcement
matter satisfactorily without a hearing. The informal consultation does not prevent the Board from
conducting a hearing.

305.

Assurance of Voluntary Compliance
TGRA may accept an assurance of voluntary compliance regarding any act or practice alleged to violate
the Gaming Code, these regulations, or other applicable law from a Person who has engaged in, is
engaging in, or is about to engage in such acts or practices. The assurance must be in writing and may
include a stipulation for the voluntary payment of the costs of the investigation and an amount necessary
to restore to a Person money or property which may have been acquired by the alleged violator because
of the acts or practices. An assurance of voluntary compliance may contain language that provides that
the assurance will not be considered an admission of a violation for any purpose; however, proof of
failure to comply with the assurance of voluntary compliance may be prima facie evidence of a violation
of the Gaming Code, these regulations, or other applicable law. The Board may approve or review an
assurance of voluntary compliance on its own motion or at the request of TGRA.

306.

Settlement
A Licensee and TGRA (or the Board) may agree to settle an enforcement action, including the amount of
any associated civil fine. In the event a settlement is reached, a settlement agreement shall be prepared
and executed by TGRA or the Board and the respondent. If a settlement agreement is executed, the
Licensee shall be deemed to have waived all rights to further review by the Board or the Pueblo Court,
except as otherwise provided expressly in the settlement agreement.

307.

Criminal Convictions as Grounds for Revocation or Suspension
The Board may revoke or suspend the gaming license of any Person who is convicted of a crime, even
though the convicted person’s post-conviction rights and remedies have not been exhausted, if the crime
or conviction involves a felony or gambling, discredits or tends to discredit the Pueblo or the gaming
industry, or threatens the integrity of gaming or Gaming Revenues.

308.

Facts of Criminal Charge
The charge in any jurisdiction of a Licensee with a felony or with a misdemeanor involving Moral
Turpitude may be grounds for disciplinary action. TGRA may take action under this Section based on the
facts of the criminal charge even though the Licensee may ultimately be, or has been, acquitted on the
criminal charge or even if the charge is dropped or dismissed.

13

309.

Licensing Action by TGRA
After appropriate investigation in connection with any licensing action, TGRA or the Board may find that
the grounds alleged for the disciplinary action do not warrant discipline, in which event the licensing
action shall be terminated. TGRA may conclude, however, that a preponderance of the evidence supports
licensing action, in which event TGRA may:
(a)

propose revocation of the license,

(b)

propose suspension of the license for a particular period of time,

(c)

impose or propose a civil fine or penalty as provided Part 4,

(d)

issue a public or private letter of reprimand to be placed in the file of the Licensee,

(e)

accept an assurance of voluntary compliance, or

(f)

take any combination of these actions.

Proposed actions under (a) and (b), and proposed civil fines exceeding $5,000 in aggregate under (c), are
not effective until confirmed by the Board or the Licensee has waived the opportunity for a hearing
before the Board.
310.

Summary Suspension
(a)

Where TGRA has reasonable grounds to believe and finds that any Person licensed under the
Gaming Code and these regulations has violated any provision of the Gaming Code, these
regulations, or other applicable law deliberately, willfully, or with material recklessness, or that
the Licensee has been charged with a felony in any state or other jurisdiction, or that due to other
actions by the Licensee, the public health, safety, or welfare requires emergency action, and
where the TGRA incorporates such findings in its notice of violation, TGRA may summarily
suspend the Licensee’s license pending the licensing action. Any such licensing action shall be
promptly instituted and determined as provided herein.

(b)

The summary suspension of a license without notice pending a hearing shall be for a period not to
exceed 45 calendar days, unless the hearing is continued at the request of, or with the consent of,
the Licensee.

(c)

TGRA must deliver a notice of summary suspension by hand delivery or by certified mail or
overnight delivery to the Licensee who has been suspended. The notice must state the effective
date of the summary suspension and the fundamental grounds for the summary suspension. The
summary suspension may run through the hearing and decision process on a revocation,
suspension, or other proceeding; until the Licensee complies with a lawful order or request of
TGRA or the Board; or for a time set in the notice.

(d)

Within seven calendar days after receipt by the Licensee of the notice of summary suspension,
TGRA must serve upon the summarily suspended Licensee a formal notice initiating a licensing
action, unless the summary suspension is contingent on compliance with a lawful order or request
of TGRA and the Licensee has already complied, resolving the enforcement action. The notice
initiating a licensing action shall include an opportunity to request a hearing.
14

(e)

311.

Unless the Licensee waives a hearing or a summary suspension expires of its own accord or
otherwise ends before a hearing, the Board shall hear the matter on an expedited basis as
described herein.

Conditions Imposed by Board for Re-issuance of License
TGRA may require a Person who formerly held a license to meet certain conditions before reissuing a
license to that Person, including but not limited to the following:

312.

(a)

Restitution of money;

(b)

Restitution of property; and

(c)

Making periodic reports to TGRA, including submission of documents required by TGRA.

Order of Temporary Closure
(a)

Simultaneously with or subsequent to issuance of a notice of violation under Section 303(b) of
these regulations, the Board may issue an order of temporary closure of all or part of a Gaming
Facility or Gaming Operation, if one or more of the following substantial violations are present;
(1)

A Gaming Facility or Gaming Operation operates for business without a license from the
Board;

(2)

A Management Contractor operates for business without a Management Contract
approved by the NIGC;

(3)

The Gaming Enterprise continues to operate Class II gaming or Class III Gaming in
violation of the Gaming Code, the Compact, or these regulations after proper notice of an
order by the Board demanding compliance; or

(4)

A Gaming Facility is constructed, maintained, or operated in a manner that imminently
threatens the environment or the public health and safety.

(b)

Upon service of an order of temporary closure, the Gaming Enterprise or Gaming Operation shall
close the Gaming Facility, or the relevant functional or physical portion thereof, unless the order
provides otherwise.

(c)

Within seven calendar days after service of an order of temporary closure, the respondent may
request, in writing, informal expedited review by the Board.
(1)

The Board shall complete the expedited review within three business days after receipt of
a timely request.

(2)

The Board shall, within two business days after the request for expedited review:
(i)

Decide whether to continue an order of temporary closure; and

(ii)

Provide the respondent with an explanation of the basis for the decision.

15

(d)

313.

Whether or not the respondent seeks informal expedited review hereunder, the respondent may
request a hearing before the full Board within 14 calendar days after TGRA or the Board serves
the order of temporary closure. Otherwise, the order shall remain in effect unless rescinded or
modified by TGRA or the Board because the basis for the closure has been or is being resolved in a
manner that has eliminated or reduced the need for a closure.

Self-Exclusion
(a)

Each Gaming Operation shall post at all public entrances and exits of each Gaming Facility, signs in
both English and Spanish, stating that help is available if a person has a problem with gambling
and, at a minimum, provide an appropriate toll-free crisis hotline telephone number and
information on the availability of a statewide self-exclusion program through the State Gaming
Representative;

(b)

The Gaming Enterprise shall train appropriate gaming personnel for the identification of selfexcluded persons who enter or attempt to enter the Gaming Facility and take reasonable steps to
identify the self-excluded person and to promptly escort the self-excluded person from the
Gaming Facility;

(c)

The Gaming Enterprise and each Gaming Operation shall remove self-excluded persons from
mailing lists for advertisements or promotions and any players’ club or other similar membershiptype promotions, and return the cashable value, if any, of the self-excluded person’s membership
in the players’ club or other similar membership-type promotions;

(d)

The Gaming Enterprise and each Gaming Operation shall require that the self-excluded person
forfeit all winnings (whether cash, property, or in any other form), credits, tokens or vouchers
received from the Gaming Facility while excluded, and that all money or other property forfeited
shall be used by the Gaming Enterprise to fund or support programs for the treatment and
assistance of compulsive gamblers pursuant to Section 4(B)(16) of this Compact (this amount is in
addition to the percentage of Adjusted Net Win already required under Section 4(B)(16) of the
Compact); and

(e)

The Gaming Enterprise and each Gaming Operation shall require that, for jackpots requiring the
patron to complete, prior to the pay-out of the jackpot, paperwork required by the Internal
Revenue Service, the Gaming Enterprise shall verify that the patron is not on the self-exclusion list
and such certification shall be recorded in the appropriate documentation. In the event the
patron is listed on the self-exclusion list, the Gaming Enterprise shall comply with Section
4(F)(2)(b)(iii) of the Compact regarding forfeiture of all winnings.

(f)

If a self-excluded person is removed from a Gaming Facility, the Gaming Operation shall report to
TGRA, at a minimum, the name of the self-excluded person, security staff involved, date of
removal, amount of money forfeited, if any, and any other action taken. TGRA shall provide a
written report to the State Gaming Representative.

(g)

The Gaming Enterprise, each Gaming Operation, the Board, and TGRA shall take all reasonable
steps that the self-exclusion list remains confidential except for its use by (1) appropriate law
enforcement agencies, if needed in the conduct of an official investigation or ordered by a court
of competent jurisdiction; and (2) persons designated by either the Commission or the State
Gaming Representative for the purposes of administering and implementing the self-exclusion
program.
16

PART 4
FINES AND PENALTIES
401.

Scope
This Part addresses the assessment of civil fines.

402.

Review of Notice of Violation
TGRA shall review each violation to determine whether a civil fine will be assessed, the amount of the
fine, and, in the case of continuing violations, whether each daily illegal act or omission will be deemed a
separate violation for purposes of the total civil fine assessed.

403.

Civil Fine; Amount; Determination
(a) The Board or TGRA may assess a civil fine, not to exceed $5,000.00 per violation, against a Gaming
Enterprise, Key Gaming Employee, Non-Key Gaming Employee, or any other Person for each notice of
violation issued by the Board or TGRA. The Board may consider all relevant factors, including but not
limited to the severity of the violation, the Person’s compliance history, and any mitigating
circumstances. If noncompliance continues for more than one day, TGRA or the Board may treat each
daily illegal act or omission as a separate violation.
(b) On its own initiative and based on the factors above, the Board may impose a civil fine after a
hearing on any violation, even if TGRA has not assessed a civil fine.

404.

Procedures for Assessment of Civil Fines
(a)

Civil Fines of over $250 in the Aggregate
(1)

TGRA or the Board may assess a civil fine at the time it issues a notice of violation, within
seven calendar days after service of a notice of violation, or a longer period if there is
good cause.

(2)

If not included in the notice of violation, the TGRA shall serve a copy of the proposed
assessment on the respondent.

(3)

The respondent has seven calendar days from receipt of the notice of violation, if the civil
fine is assessed therein, or of the proposed assessment to request a hearing in writing.

(4)

The Board or TGRA may review and reassess any civil fine if necessary to consider facts
that were not available when the proposed assessment was issued. If the assessment is
increased, the respondent again has seven calendar days from receipt of the revised
assessment to request in writing a hearing on the proposed fine.

(b) Civil Fines of under $250 in the Aggregate
(1)

TGRA is authorized to issue modest civil fines, often on a daily basis, if a Person violates,
or fails to fulfill an obligation under, the Gaming Code, these regulations, a written
agreement, IGRA, NIGC regulations, or the Compact. Most often, such fines are assessed
for failure to provide required documentation to TGRA, generally after a Licensee has
17

signed an agreement consenting to such fines if the documentation is not provided by a
certain date.

405.

Such fines may be assessed through a notice of violation, or may be fixed in a written
agreement with the Person, for example, an agreement to provide documentation by a
certain date, after which the civil fine will begin being assessed.

(3)

If a Person assessed a fine totaling less than $250 has not waived the right to a hearing,
the Person may request in writing a telephonic hearing before the Board under Section
807. The request must be received by TGRA no later than seven calendar days after the
day the fine is assessed, or the last day on which a fine is charged if it is a daily fine.

Reduction or Waiver of Civil Fine
(a)

Upon written request of a respondent received at any time, before the filing of an appeal
pursuant to Section 805 of these regulations, TGRA or the Board may reduce or waive a civil fine if
TGRA or the Board determines that, taking into account exceptional factors present in a particular
case, the fine is demonstrably unjust.

(b)

All requests for reduction or waiver of fine shall contain:

(c)
406.

(2)

(1)

A detailed description of the violation that is the subject of the fine;

(2)

A detailed recitation of the facts that support a finding that the fine is demonstrably
unjust, accompanied by relevant documentation, if any; and

(3)

A declaration, signed and dated by the respondent, as follows: “Under penalty of perjury,
I declare that, to the best of my knowledge and belief, the representations made in this
request are true and correct.”

TGRA, or the Board if appropriate, shall serve the respondent with a written notice of
determination, including a statement of the grounds for the Board’s decision.

Final Assessment
If the respondent fails to request a hearing as provided in Part 8, the proposed civil fine assessment shall
become a final order of the Board. Civil fines assessed under these regulations shall be paid by the Person
assessed and shall not be treated as an operating expense of the Gaming Enterprise, Gaming Operation,
or Gaming Facility, unless that entity is the party assessed with the civil fine.

18

PART 5
FEES
501.

Scope
This Part sets forth the regulations for the imposition of fees.

502.

Application and Investigative Fees
The License Applicant (or the Gaming Operation, by agreement between the Board and the Gaming
Operation) shall pay the fees and cost assessed by TGRA and the Board in conjunction with the application
for license and Background Investigation of the Applicant in the manner prescribed by these regulations.

503.

Schedule of Fees
Each application for a License must be accompanied by a non-refundable application fee and background
investigative fee in the amount specified on the schedule of fees, which shall be prepared and posted by
TGRA and the Board at least 60 calendar days before implementation. The Executive Director may
prorate fees under appropriate circumstances and may later collect additional fees, up to the full cost of
the relevant license, should the reason for proration later change.

504.

Supplemental Fees
If the fees and costs incurred by TGRA and the Board in processing an application, including the
Background Investigation, exceed the amount on the schedule of fees, TGRA may require an Applicant to
pay supplemental fees and costs. An Applicant may request a hearing within seven calendar days of
receipt of the supplemental fee assessment to dispute the amount of the assessment.

505.

Final Action
Unless TGRA is responsible for a material delay, TGRA shall not take final action to approve any
application unless all application and background investigative fees and costs have been paid in full. TGRA
may deny the application if all application and background investigative fees and costs are not paid within
a reasonable period.

506.

Accounting of Fees
Upon written request and after the background investigation is complete, the TGRA shall provide to the
Applicant an itemized accounting of the background investigative fees and the costs incurred.

19

PART 6
DECLARATORY ORDERS
601.

Scope
This Part establishes procedures for the issuance of declaratory orders from the Board.

602.

603.

Petition for Declaratory Order; Contents
(a)

Any Person desiring the Board to issue a declaratory order regarding the applicability to that
Person of any provision or regulation relating to gaming, or order of the Board or the Executive
Director, may file a petition for declaratory order. The petition must be filed with the Executive
Director along with a non-refundable filing fee in the amount of $100.00; however, upon good
cause shown the filing fee may be waived by the Board. No fee shall be required if the petitioner
is a Pueblo governmental agency.

(b)

The petition shall state the following:
(1)

The specific provision, regulation, rule, order, decision, or determination in question;

(2)

The facts and circumstances that give rise to the request that the Board issue a
declaratory order; and

(3)

The precise issue to be addressed by the declaratory order.

Board Action on Petition
Upon receipt of a petition, the Board may request any additional information from the petitioner that it
requires for the issuance of its declaratory order. Within 60 calendar days after receipt of the petition,
the Board must dismiss the petition, hold a hearing, request briefing or additional information, or issue a
declaratory order. The Board shall not issue a declaratory order where additional information has been
requested and has not been provided. If issued, the declaratory order shall be provided to the petitioner
and, if of general applicability, may be posted on TGRA website. The Board may dismiss a petition for any
reason and is not required under any circumstances to issue a declaratory order.

604.

Reconsideration and Appeal
(a)

If the Board denies in whole or part a petition alleging a violation of or conflict with Pueblo law
(including the Pueblo’s Constitution and the Pueblo Code), the petitioner may appeal to the
Pueblo Court under Section 14-1-14 of the Gaming Code, but the appeal shall be limited to alleged
conflicts between the Board’s declaratory order and Pueblo law.

(b)

If the Board denies in whole or part a petition alleging a violation of or conflict with IGRA or
binding NIGC regulations, the Board and petitioner shall, at the request of either, confer in good
faith to determine if there is a reasonable method to obtain a definitive or substantially clarifying
resolution to the issue, and if so, shall take appropriate steps to obtain such a resolution
(presumably, but not necessarily, through the NIGC).

(c)

If the Board denies in whole or part a petition alleging a violation of or conflict with the Compact,
the Board and the petitioner, at the request of either, shall confer, including with the Pueblo as
20

appropriate, to determine if there is an acceptable method to resolve or clarify the alleged
violation or conflict, whether through consultation with the State Gaming Representative,
arbitration, or otherwise.
(d)

The Board’s decisions, conclusions, and interpretations in a declaratory order regarding its
regulations, procedures, and actions that do not allegedly conflict with the Pueblo law, IGRA,
NIGC regulations, or the Compact are final, although the petitioner may file a petition for
reconsideration with the Board.

21

PART 7
ISSUANCE OF REGULATIONS
701.

Scope
This Part establishes procedures for the issuance of regulations by the Board.

702.

Publication
Where publication is required by this or any other section of the Board’s regulations, unless otherwise
required, the publication requirement shall be satisfied by posting the relevant notice on the TGRA
website, at each Gaming Facility, at the TGRA office, and at the Pueblo’s governmental headquarters.
Written notice shall also be provided to the Government Affairs Office and each Gaming Operation.

703.

Draft Regulation, Comment Period
At least 30 calendar days before adopting or amending any regulation, the Board shall publish notice of its
proposed action on its website and notify by mail or electronic mail any interested Person who has filed
an annual written request for notices of proposed action by the Board. The notice shall:

704.

(a)

describe the substance of the proposed action;

(b)

state the manner in which the comments of any interested party pertaining to the proposed
action may be submitted to the Board; and

(c)

afford the interested party a reasonable time period of not less than 30 calendar days within
which to comment on the proposed action.

Adoption of Final Regulations
After considering all the written comments regarding the proposed action, the Board may adopt final
regulations at any time after the close of the comment period. The Board, in its discretion, may revise the
proposed regulation in light of comments received from an interested party or for other reasons deemed
appropriate by the Board. In addition to any other publication and notice requirements of Pueblo and
federal law, the Board shall publish the final regulation on its website and transmit a copy of the final
regulation to the interested persons that submitted comments on the proposed regulation and to the
Pueblo’s Government Affairs Office.

705.

Effective Date
Unless otherwise specified, the final regulation shall take effect on the business day after the notice
adopting the final regulation is published by the Board.

706.

Emergency Regulations
Upon making written findings, the Board may issue emergency regulations to take effect immediately in
order to deal with an emergency situation, to comply with applicable law, or to avoid serious jeopardy to
the public safety or integrity of gaming or Gaming Revenues. However, the Board shall publish notice and
request comments from interested parties pertaining to the emergency regulations in the same manner

22

as provided in Sections 702 and 703, and upon consideration of any comments received, shall make any
amendments to the emergency regulations as the Board deems appropriate.
707.

Filing of Regulations
All final regulations adopted by the Board shall be officially filed with the Tribal Secretary and posted on
the TGRA website. The current regulations shall be available for review at the TGRA office.

708.

Public Hearings
Nothing in these regulations shall prohibit the Board from holding a public hearing to receive oral
comments pertaining to any proposed action.

23

PART 8
HEARINGS
801.

Scope
This Part establishes procedures for hearings before the Board. The Board conducts three different types
of hearings as set forth below.
(a)

Regulatory hearings involve an enforcement action by the Board or TGRA against a Licensee or
other Person within its jurisdiction, such as a hearing on a proposed License suspension by TGRA
or denial of a License application. The specific processes for regulatory hearings are set out in
Section 805. For civil fines of less than $250 or at the request of or with the consent of the
respondent, a telephonic hearing under Section 807 will be held.

(b)

Adjudicative hearings involve disputes between third parties, such as a dispute between a patron
and a Gaming Operation.

(c)

Public hearings involve Board matters that are of general public interest, such as promulgation of
regulations.

Adjudicative and regulatory hearings are “contested matters” for purposes of these regulations. Public
hearings are not “contested matters.” The procedures for each are set out below. The Board may, with
notice to interested parties, specify the procedures to be used for a particular matter and modify the
procedures to accommodate unusual or unanticipated circumstances.
802.

Hearings
Whenever any provision in the Gaming Code, regulation, or compact provides for a hearing on any action
or proposed action of TGRA or the Board and a hearing is requested or required in accordance with that
provision, the Board shall schedule a hearing within the time allowed or, if no time is set, a reasonable
time. Once a hearing is requested or scheduled, the Board shall give written notice to all interested
parties of the time and place of the hearing and of the particular matter to be heard. Except in
extraordinary situations or as provided by applicable law, no hearing shall be held less than seven
calendar days after the written notice is given.

803.

Delegation to Hear Matter
The Board may delegate authority to hear a specific adjudicative or regulatory matter to a member of the
Board or to a hearing officer selected by the Board. However, the ruling or decision shall be subject to
reconsideration by the full Board upon the request of any member of the Board, whether on the
member’s own initiative or in response to a request by any party. Such reconsideration shall be on the
record developed in the original proceeding, although the full Board may order additional proceedings. In
the absence of any delegation of authority, the full Board shall hear a matter. The Board shall not
delegate authority to a hearing officer if the person has an actual or perceived conflict of interest that, in
the Board’s sole discretion, would subvert the goal of impartial proceedings. The Board may delegate
authority to one of its members or to the Executive Director to appear at a public hearing.

24

804.

805.

Hearing Procedures Generally—Contested Matters
(a)

Contested matter hearings under Section 805 or 806 shall be conducted in a semi-formal manner.
The process is intended to be flexible to allow the Board to tailor the proceedings, including preand post-hearing activities, to provide a fair and efficient forum.

(b)

Unless otherwise ordered by the Board or hearing officer, contested matter hearings are not open
to the general public. Generally only parties, their counsel, Board staff (including but not limited
to the Executive Director and investigators), Board counsel, and experts will be present
throughout the proceeding. Unless otherwise allowed by the Board or hearing officer, witnesses
called by any party or the Board will be present only when testifying.

(c)

The Board or duly authorized hearing officer shall not apply strict evidentiary standards but shall
use its discretion to assure that the evidence submitted is relevant, material, and reasonably
trustworthy.

(d)

All testimony shall be given under oath, and no person shall be allowed to provide testimony
without being subject to cross-examination by any adverse party and the Board or hearing officer.

(e)

A party, including TGRA, may be represented by counsel. Counsel must enter an appearance in a
form prescribed by the Executive Director. Written requests to withdraw as counsel may be
granted by the Board. The Board may retain counsel or other experts as it may deem necessary
to conduct or evaluate any proceeding.

(f)

Motion practice is generally unnecessary. Scheduling changes are generally handled through a
request to TGRA, and no motion is required unless required by the Board through the Executive
Director. Scheduling and other motions are to be filed with the TGRA Executive Director and, for
proceedings under Section 806, served on the other party. A response to any motion shall be
filed within fourteen calendar days of receipt of the motion by TGRA or any other party unless a
different time is allowed by the Board.

(g)

In all hearings and in disclosures of information in relation to contested matters, the Board and
TGRA shall maintain the confidentiality of information as required by the Pueblo Code (§ 14-16(D)(2)), IGRA, NIGC regulations (e.g., 25 C.F.R. § 556.4(c)), other applicable law, and the Compact
(e.g., § 4(F)(2)(e)).

Regulatory Hearings
(a)

Regulatory proceedings involve issues in which TGRA has taken or proposes to take a regulatory
action under the Gaming Code, regulations, or policies. While most often license actions by TGRA
alleging that a person has violated these regulations, the Gaming Code, or other applicable
standards, a regulatory hearing may address other issues, such as a Gaming Enterprise challenge
to TICS promulgated by the Executive Director.

(b)

The Board will ensure that an independent investigation of any matter arising under this Section
has been or is conducted. TGRA is the investigative and administrative arm of the Board, and will
generally conduct the investigation and present evidence at the hearing unless the Board
concludes that TGRA cannot conduct an impartial and independent investigation.

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(c)

TGRA shall provide a Hearing Request Form either with the notice of violation issued under
Section 303 or within 14 calendar days thereafter, seven calendar days if a summary suspension is
imposed. The Licensee, Applicant, or other party shall return the form within the time stated in
the form, which shall not be less than seven calendar days after service of the Hearing Request
Form is deemed complete. Failure to return the Hearing Request Form by the deadline
established by the Executive Director shall be deemed a waiver of a hearing. Through internal
procedures, TGRA may assess the nature and likely complexity of the hearing and provide a
Hearing Request form tailored to the circumstances.

(d)

If a license action is based in whole or part on records for which federal regulations or other
applicable law requires an opportunity for the Applicant or Licensee to review and then attempt
to correct or supplement those records before a License denial, suspension, or revocation
decision becomes final, TGRA shall again advise the Applicant or Licensee of that right no later
than when the Hearing Request Form is provided to the Applicant or Licensee.
(1)

The Applicant or Licensee shall be given a reasonable opportunity to review the relevant
records before a response to the Hearing Request Form is required, and the Executive
Director should reasonably extend the Hearing Request Form response deadline to allow
for such review, but not for more than fourteen calendar days. Failure by an Applicant or
Licensee to arrange for and review the records within that time, including any extension
granted by the Executive Director, shall be deemed a waiver of the right to review the
records.

(2)

If the Applicant or Licensee reviews the relevant records and does not choose to
undertake the process to correct or supplement the records, the Applicant or Licensee
shall complete the Hearing Request Form within the time allowed or waive a hearing
before the Board. A decision by an Applicant or Licensee not to pursue the federal or
other process for correction or supplementation of relevant records does not preclude
the person’s ability to argue to the Board that those records are incorrect or incomplete
during a hearing.

(3)

However, if the Applicant or Licensee states on a form provided by TGRA signed under
penalty of perjury that he or she (1) believes that the relevant records are erroneous
and/or incomplete, and (2) chooses to pursue the relevant federal or other process to
attempt to correct or supplement the relevant records, the Applicant or Licensee may
elect to:
(i)

Obtain an extension of the time to respond to the Hearing Request Form while
pursuing the process to correct or supplement the relevant records. The
extension shall be automatic and shall extend until the date that is fourteen
calendar days after the Applicant or Licensee receives from the federal or other
agency a final determination on the effort to correct or supplement the relevant
records. The Applicant or Licensee must notify TGRA of that determination and
must complete the Request for Hearing Form within that fourteen-day period, or
he or she waives the right to a hearing before the Board. The Applicant or
Licensee must also respond to periodic inquiries from TGRA regarding the status
of the correction and supplementation process. Failure to do so within fourteen
days of service of such an inquiry will also be deemed as a waiver of a hearing
before the Board.

26

(ii)

Move forward with a hearing before the Board without waiting for the
completion of the federal or other process to correct or supplement the relevant
records. The Applicant or Licensee can present to the Board at the hearing any
evidence and argument intended to show that the relevant records are
incomplete or incorrect.

(iii)

Waive a hearing before the Board, in which case the proposed license action will
become final regardless of the results of the federal or other process to correct or
supplement the relevant records.

Regardless of the option chosen by the Applicant or Licensee, the proposed license action
(e.g., denial, suspension, or revocation) shall be and remain in effect until either reversed
by the Board or rescinded by the Executive Director, unless otherwise stated in writing by
the Executive Director for good cause.
(e)

The Board or hearing officer shall set a hearing date if a hearing is requested. TGRA shall provide
notice of the hearing date as directed by the Board or hearing officer.

(f)

The Board (or hearing officer, if appointed), in consultation with TGRA as appropriate, may
establish a pre-hearing schedule based on its assessment of the complexity of the issues involved,
the evidence to be presented, the requirements of fairness and due process, and any other
factors known to the Board.
(1)

For example, the pre-hearing schedule may include, at the discretion of the Board or
hearing officer and as appropriate:
(i)
(ii)

(iii)
(iv)

the date by which subpoenas must be requested by the Licensee or Applicant;
the date(s) by which specified records, demonstrative evidence, and similar
evidence anticipated to be introduced or used at the hearing must be provided by
or to TGRA, or by which access to confidential information must be provided if it
is not ordered to be produced;
the date(s) by which a list of witnesses anticipated to be used at the hearing must
be provided by or to TGRA; and
a schedule for any pre-hearing briefing.

(2)

Note that the majority of hearings conducted by the Board are not complex and do not
include a pre-hearing schedule. In these instances, TGRA will attempt to work
cooperatively to ensure that any questions the Licensee, Applicant, or other party may
have are answered and establish a date by which any subpoena requests by the Licensee,
Applicant, or other party must be submitted. TGRA may provide reasonable assistance to
a party to identify unknown witnesses.

(3)

In the rare instances in which a hearing is anticipated to be unusually complex, and
particularly if the Licensee, Applicant, or other party is represented by counsel, the Board
or hearing officer may require that the Licensee, Applicant, or other party and TGRA
submit to the Board and each other party a Preliminary Pre-Hearing Statement addressing
matters requested. The statement will generally be required to include:

27

(i)

(ii)

(iii)
(iv)

If the hearing will address a summary suspension, the alleged violator must
expressly state whether he wishes to proceed on an expedited schedule that will
result in a hearing within 30 calendar days of the notice of violation. Such a
schedule places greater demands on the alleged violator and on the Board, and
may limit the availability of pre-hearing briefing, available witnesses, and other
evidence.
The names or descriptions of any witnesses the Person plans on calling at the
hearing, including those who must be subpoenaed by the Board. If a Person does
not know the name of a witness, the party must provide as much information as
possible. TGRA may provide reasonable assistance to a party to identify unknown
witnesses.
A list of any documents or other evidence the party is requesting from the Board
or TGRA or needs to subpoena from a non-party, including the Gaming Operation.
Any other issues, concerns, or matters that the party wishes the Board to
consider in setting a pre-hearing schedule and in conducting the hearing. For
example, a party might wish to suggest pre-hearing briefing on a particular topic.

After the Preliminary Pre-Hearing Statements are received in a complex matter, the Board
or hearing officer will issue a schedule setting forth the schedule up to and including the
hearing. If the alleged violator has consented or the Board or the hearing officer believes
more time is necessary to accommodate the pre-hearing events, it may reschedule any
scheduled hearing to a later date. Parties are expected to provide relevant copies of
documents and other evidence to another party upon reasonable request, but the
Board’s subpoena power remains available if appropriate. The schedule generally will
establish the final date subpoena requests will be accepted and the date on which a final
witness list and copies of all exhibits to be used at the hearing must be provided by TGRA
and the alleged violator. Both the alleged violator and TGRA will generally be expected to
show cause why a witness not included on the party’s Preliminary Pre-Hearing Statement
was not included and nevertheless should be allowed to testify. It will also list any TGRA
representative(s) scheduled to be at the hearing. The schedule generally will also set the
order of presentation at the hearing, although TGRA generally will proceed first.
(g)

Unless the Board or hearing officer orders otherwise, the Executive Director shall allow all parties
to review in the TGRA office non-confidential portions of any investigation report prepared by
TGRA regarding the matter to be heard and other non-confidential materials that TGRA intends to
present at the hearing. Copies of such materials may be provided to the parties at the discretion
of the Executive Director or by order of the Board upon motion. The Board or the Executive
Director, either on its, his, or her own or on the request of a party, may require that each party
and other persons needing to review confidential or proprietary materials sign a non-disclosure
agreement before reviewing or receiving those materials.

(h)

At the hearing, the standard of proof is preponderance of the evidence. Hearings will generally
follow the provisions of Section 804 above. A hearing may be continued by the Board or hearing
officer, at its discretion, and resumed on a later date if deemed necessary to provide a fair
hearing.

(i)

After a hearing, if any, the Board or hearing officer may allow or order appropriate post-hearing
proceedings, including the submission of additional testimony, evidence, or briefing to be offered
before rendering a decision on the merits.

28

806.

(j)

In summary suspension cases, the Board or hearing officer may lift the summary suspension after
all evidence has been presented at the hearing.

(k)

After the Board takes final action, any party may appeal to the Pueblo Court under Section 810.
In regulatory proceedings, the Board is a party in the appeal. The Pueblo Court sits as an
appellate body to review the regulatory decision of the Board on the record created before the
Board, but the Board also appears in the appeal as the appellee.

Adjudicative Hearings
(a)

Adjudicative proceedings involve a dispute between or among third parties arising under the
Gaming Code or these regulations. While a Gaming Operation may often be a party, that need
not be the case.

(b)

By order of the Board or hearing officer, TGRA may conduct an independent investigation of any
matter arising under this Section. It must, however, do so in a patron dispute arising under
Section 14-1-9 of the Gaming Code. TGRA shall prepare a written report of any investigation it
completes.

(c)

Upon becoming aware of a dispute between two parties subject to the Board’s jurisdiction, the
Executive Director or his designee shall contact the parties to see if a resolution between the
parties is possible without a hearing before the Board.

(d)

If either party requests a hearing, the Executive Director or his designee shall make a preliminary
determination regarding the complexity of the matter and the hearing. In consultation with the
Executive Director, the Board or hearing officer (if appointed) shall determine how to proceed
with scheduling a hearing and any pre-hearing activities.

(e)

TGRA, in consultation with the Board or hearing officer, shall inform the parties of the hearing
date if a hearing is requested.

(f)

The Board (or hearing officer, if appointed), in consultation with TGRA, may establish a prehearing schedule based on its assessment of the complexity of the issues involved, the evidence
to be presented, the requirements of fairness and due process, and any other factors known to
the Board.
(1)

The pre-hearing schedule may include, at the discretion of the Board or hearing officer
and as appropriate:
(i)
(ii)
(iii)
(iv)

the date by which subpoenas must be requested by the Licensee, Applicant, or
other party;
the date(s) by which specified records, demonstrative evidence, and similar
evidence anticipated to be introduced or used at the hearing must be provided by
or to TGRA;
the date(s) by which a list of witnesses anticipated to be used at the hearing must
be provided by or to TGRA; and
a schedule for any pre-hearing briefing.

29

(2)

Note that many of the adjudicative hearings conducted by the Board are not complex and
do not require a pre-hearing schedule. In these instances, TGRA will attempt to work
cooperatively to ensure that any questions the parties may have are answered and
establish a date by which any subpoena requests by the parties must be submitted. TGRA
may provide reasonable assistance to a party to identify unknown witnesses.

(3)

In the rare instances in which a hearing is anticipated to be unusually complex, and
particularly if one or more parties are represented by counsel, the Board or hearing
officer may require that the parties submit to the Board and each other party a
Preliminary Pre-Hearing Statement addressing matters requested. The statement will
generally be required to include:
(i)

(ii)
(iii)

The names or descriptions of any witnesses the party plans on calling at the
hearing, including those who must be subpoenaed by the Board. If a party does
not know the name of a witness, the party must provide as much information as
possible. TGRA may provide reasonable assistance to a party to identify unknown
witnesses.
A list of any documents or other evidence the party is requesting from another
party or needs to subpoena from a non-party, including the Gaming Operation.
Any other issues, concerns, or matters that the party wishes the Board to
consider in setting a pre-hearing schedule and in conducting the hearing. For
example, a party might wish to suggest pre-hearing briefing on a particular topic.

After the Preliminary Pre-Hearing Statements are received in a complex matter, the Board
or hearing officer will issue a schedule setting forth the schedule up to and including the
hearing. If the parties consent or the Board or the hearing officer believes more time is
necessary to accommodate the pre-hearing schedule, it may reschedule any scheduled
hearing to a later date. Parties are expected to provide relevant copies of documents and
other evidence to another party upon reasonable request, but the Board’s subpoena
power remains available if appropriate. The schedule generally will establish the final
date subpoena requests will be accepted and the date on which a final witness list and
copies of all exhibits to be used at the hearing must be provided by the parties. The
parties will generally be expected to show cause why a witness not included on the
party’s Preliminary Pre-Hearing Statement was not included and nevertheless should be
allowed to testify. It will also list any TGRA representative(s) scheduled to be at the
hearing. The schedule generally will also set the order of presentation at the hearing.
(g)

Unless the Board or hearing officer orders otherwise, the Executive Director shall allow all parties
to review in the TGRA office non-confidential portions of any investigation report prepared by
TGRA regarding the matter to be heard and other non-confidential materials that TGRA intends to
present at the hearing. Copies of such materials may be provided to the parties at the discretion
of the Executive Director or by order of the Board upon motion. The Board or the Executive
Director, either on its, his, or her own or on the request of a party, may require that each party
and other persons needing to review confidential or proprietary materials sign a non-disclosure
agreement before reviewing or receiving those materials.

(h)

At the hearing, the standard of proof is preponderance of the evidence. Hearings will generally
follow the provisions of Section 804 above. A hearing may be continued by the Board or hearing
officer, at its discretion, and resumed on a later date if deemed necessary to provide a fair
hearing.
30

807

808.

(i)

At the hearing, generally the party who requests the hearing will go first with its witnesses; the
other part(ies) will then follow, with a return to the first party for any rebuttal. TGRA may also
present evidence and testimony if the Board or hearing officer so allows. The standard of proof
for factual matters is a preponderance of the evidence. Hearings will generally follow the
provisions of Section 804 above.

(j)

After a hearing, if any, the Board or hearing officer may allow or order appropriate post-hearing
proceedings, including the submission of additional testimony, evidence, or briefing to be offered
before rendering a decision on the merits.

(k)

After the Board takes final action, any party may appeal to the Pueblo Court under Section 810.
In adjudicative proceedings, the Board is not a party in the appeal.

Telephonic Hearings
For civil fines of less than $250 or at the request of, or with the consent of, the respondent in a regulatory
hearing or both parties in an adjudicative hearing, a hearing will be held by teleconference or similar
electronic means.
(a)

The Board or hearing officer will ensure that documents deemed relevant and not confidential are
available to all parties before the hearing.

(b)

The teleconference will be informal, with the Board or hearing officer determining the order and
manner of the presentation.

(c)

A decision may be rendered orally by the Board or hearing officer during the hearing but
regardless a written decision shall be rendered by the Board or hearing officer as provided in
Section 809.

Subpoenas
When allowed under the Gaming Code or these regulations, any party to a contested matter may request
that the Board subpoena witnesses within the Board’s jurisdiction, or documents or other tangible things
in the possession of a Person within the Board’s jurisdiction. Each request shall state the nature of the
testimony or information to be sought from the Person subpoenaed and the relevance to the contested
matter. To the extent known, the Person’s address, phone number, title (if any), and other identifying
information must be included. The Board, hearing officer, or Executive Director may decline to issue a
subpoena if the testimony or information sought is irrelevant, duplicative, private, proprietary, or
privileged, or if the Person is beyond the Board’s jurisdiction. The requested subpoena may be modified
by the Board, hearing officer, or Executive Director if it is overbroad, unduly burdensome, or otherwise
inappropriate or unnecessary. A request for a subpoena must be received by the deadline established by
the Board, hearing officer, or Executive Director. In regulatory hearings, the Executive Director may issue
subpoenas sought by TGRA only at the direction of the Board or hearing officer but may not decline to
issue or modify a subpoena request except at the direction of the Board or hearing officer.

809.

Decision
The Board or hearing officer shall, within 30 calendar days after 1) a hearing, 2) the close of post-hearing
briefing, or 3) a conclusion that a hearing will not be held, whichever is latest, render a ruling or decision
on a contested matter. In summary suspension cases, the Board or hearing officer shall issue its decision
within 14 calendar days of the latest of the three events in the preceding sentence. The decision of the
31

Board or hearing officer following a hearing shall be rendered in writing and copies of the decision sent to
all parties or their counsel. All decisions are to be made based on a preponderance of the evidence.
Unless the Board reasonably determines and provides notice to all parties that further proceedings will
take place, including full Board review of a hearing officer’s decision, the decision of the Board is a final
action.
810.

Pueblo Court Review
Unless otherwise expressly stated in the Gaming Code or herein, any party aggrieved by a final decision of
the Board may appeal that decision to the Pueblo Court pursuant to Section 14-1-14 of the Gaming Code,
by filing a written notice of appeal with the clerk of the Pueblo Court, and serving a copy thereof on the
Board and all other interested parties, no later than fourteen calendar days from the date of the Board’s
final action.

811.

Public Hearings
The Board may also hold public hearings to address matters of general public interest. Unless procedures
are specified herein, such hearings should be held after reasonable general notice to potentially
interested Persons and in a fair and open manner.

32

PART 9
CONFLICT OF INTEREST
901.

Scope
This Part establishes guidelines for preventing conflicts of interest.

902.

Prohibitions on Giving Items of Value
Within a calendar year, no Licensee or Applicant for a license shall give any thing or things exceeding $250
in value to any Board member or TGRA employee, or to any agent of the Board or TGRA. This Section
does not apply to meals, food, or other items of significance in Pueblo culture. It also does not apply to
social activities that historically or currently are of significance in Pueblo culture. A Licensee or Applicant
may consult with TGRA if the propriety under this Section of any gift is uncertain.

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PART 10
LICENSING
1001. Scope
This Part governs the evaluation of all applications for licenses under the Gaming Code.
1002. Revocable Privilege
(a)

Any license that is issued by authority of the Board is a revocable privilege and no Person holding
a license or approval shall be deemed to have acquired any vested rights therein or thereunder.

(b)

The burden of proving the Applicant’s suitability to hold any license is at all times on the
Applicant. An Applicant accepts any and all risk of adverse public notice, embarrassment,
criticism, or other action or financial loss that may result from the application process. By making
the licensing process available to applicants for and to recipients of licenses, the Board does not
intend either to create any cause of action or to waive its sovereign immunity unless expressly
stated in the Gaming Code or these regulations.

(c)

An application for a license shall constitute a request to TGRA for a decision upon the Applicant’s
general suitability, character, integrity, and ability to participate or engage in, or be associated
with, Gaming Activity in the manner or position sought by the Applicant. By filing an application
with TGRA, the Applicant specifically consents to the making of that decision by the Board and
TGRA.

1003. License Requirement: Gaming Employees
(a)

Any Person who will be employed by a Gaming Operation in a Gaming Employee position shall,
prior to beginning such employment or receiving any compensation for such employment, be
required to hold a current and valid temporary or permanent license issued in accordance with
these regulations.

(b)

A Gaming Operation shall not employ a Key Gaming Employee who does not hold a permanent
license within 90 days of their date of hire.

(c)

Classification of Gaming Employees
(1)

Purpose. In some instances, the distinctions between Key Gaming Employees and NonKey Gaming Employees, and between Gaming Employees and Non-Gaming Employees
have caused confusion. Those distinctions have evolved over time based on position-byposition assessments. The factors considered in those assessments are too complex to
define in these regulations a manner that would provide certain results as new positions
are created. Moreover, the Pueblo Council, in enacting the Gaming Code amendments in
2013, placed a restriction on the discretion of the Board in classifying employees who
must be licensed, stating that “categories of employees, such as beverage servers,
barbacks, and similar employees, whose exposure to the Gaming Activity in such areas is
limited and who are not licensed by the Board as of September 1, 2013 will not be
licensed under this chapter unless at the express direction of the Pueblo Council.”
Accordingly, this subsection (c) provides a mechanism for continued evaluation of each
position as it is created for classification as a Key Gaming Employee, Non-Key Gaming
34

Employee, or Non-Gaming Employee position and for maintaining a definitive listing of
those classifications in a schedule published by the Board and updated on a periodic
basis.
(2)

Classifications by Position Title. The Board shall maintain a schedule listing each position
title and its classification for licensing purposes. The schedule shall be available on TGRA
website and shall be provided promptly to each Gaming Enterprise and Gaming Operation

(3)

As new position titles are created, and as position descriptions are changed, by a Gaming
Enterprise or Gaming Operation, the Executive Director has the authority to make an
interim determination of the classification of the new position pending formal action by
the Board to add the position to 1003(c)(2). The Executive Director shall promptly notify
each Gaming Enterprise and Gaming Operation of the interim classification, which shall be
effective and not subject to review until the Board updates the schedule under paragraph
(4).

(4)

The Board shall, not less than annually, review the interim classifications made by the
Executive Director under paragraph (3) and make final classification determinations
pursuant to the Gaming Code and these regulations, and update the classifications
schedule.

1004. Classification of Licenses
As provided in the Gaming Code, certain Persons are required to obtain a license from TGRA before
working for or conducting business with a Gaming Operation or at a Gaming Facility, and the Gaming
Operation may not conduct business with a Person who or which must be but is not licensed.
(a)

Gaming License. A Gaming License is required of natural persons as prescribed by the Gaming
Code and these regulations, and are issued in the following subcategories:
(1)

A Primary Management Official License is required for any Person employed by a Gaming
Enterprise or Gaming Operation who meets the definition of a Primary Management
Official in 25 C.F.R. § 502.19(a)-(d).

(2)

A Key Gaming Employee License is required for any Person employed as a Key Gaming
Employee who is not required to have a Primary Management Official License.

(3)

A Non-Key Gaming Employee License is required for any Person employed as a Gaming
Employee but not as a Key Gaming Employee.

(4)

A Primary Management Official Gaming License is required for each Board member and
any Person employed by TGRA or otherwise under the authority of the Board in any
capacity involving the regulation of any Gaming Activity or access to information involving
any Gaming Activity.

(5)

A Primary Management Official Gaming License is required for each member of the board
of directors or similar body of a Gaming Enterprise, Gaming Operation, or Gaming Facility.

35

(b)

A Management Contractor License is required for any Person managing all or part of a Gaming
Enterprise under a Management Contract between the Pueblo and the Management Contractor,
or between a Management Contractor and subcontractor.

(c)

A Gaming Facility License is required for a Gaming Enterprise or Gaming Operation to conduct
Gaming at a Gaming Facility.

(d)

Contractor License. Contractor licenses are required of certain Persons conducting business with
a Gaming Enterprise, Gaming Operation, or Management Contractor if their relevant receipts do,
or are reasonably expected to, exceed $10,000 in a calendar year as provided in the Gaming Code
and these regulations. Contractor licenses are issued in the following subcategories:
(1)

A Gaming-Related Contractor License is required for any Person providing goods or
services under a Gaming-Related Contract, including individual Persons who both are
employed or retained by the Gaming-Related Contractor who will have access by any
means to Gaming Machines, Gaming Equipment, Gaming Systems, Gaming Revenues, or
areas of a Gaming Facility deemed sensitive by TGRA, or to sensitive information
regarding any of the aforementioned.

(2)

A Non-Gaming Contractor License is required for any Person providing goods or services
under a Non-Gaming Contract.

(3)

A Construction Contractor’s License is required for any Person providing construction
services to the Pueblo or to a Gaming Enterprise, Gaming Operation, or Management
Contractor which are not directly related to a Gaming Activity but which are for use or
consumption by a Gaming Operation, at a Gaming Facility, or significantly by patrons of a
Gaming Facility.

(e)

A Special Gaming License may be granted to any Person that TGRA determines must be licensed
under Gaming Code Section 14-1-5A(7) to protect the integrity of gaming but does not fit within
any of the license types listed above.

(f)

Exemptions from License Requirement
TGRA may issue an exemption regarding Persons otherwise required to have a Non-Gaming
Contractor License or a Construction Contractor License.
(1)

Any exemption is issued to the Gaming Operation and exempts it from the prohibition on
doing business with a Person otherwise requiring a license. An exemption also relieves
the Person from the requirement to have a license. Such exemptions may be granted by
TGRA with or without a request from the Contractor or the Gaming Operation. However,
if TGRA determines that the determination of a Contractor’s potential exemption may be
involved factually or otherwise, TGRA may require that the Gaming Operation request an
exemption on forms prescribed by TGRA.

(2)

TGRA may request from the Gaming Operation any information deemed necessary to
assess the request for an exemption. As an alternative and in its discretion, TGRA may
request such information directly from the Person seeking the exemption.

36

(3)

TGRA may assess a reasonable fee when making a determination regarding a request for
exemption, including research and staff costs.

(4)

Unless indicated otherwise by TGRA when granting an exemption, an exemption shall
have a duration of one year.

(5)

Exemptions are granted at the sole discretion of TGRA under the authority of the Board.
Denials of exemption requests are subject to hearing by the Board under Section 8.

(6)

Entities Subject to Exemption Consideration. TGRA may grant an exemption to a NonGaming Contractor or Construction Contractor when it determines that doing so is both in
the best interest of the Pueblo and does not pose an undue risk to the integrity of any
Gaming Activity or Gaming Revenues. An exemption may be granted to entities meeting
one or more of the following descriptions or criteria, or to entities having substantially
similar characteristics in the sole discretion of TGRA:
(i)
(ii)
(iii)
(iv)
(v)
(vi)
(vii)
(viii)
(ix)

(x)
(xi)
(xii)
(xiii)

Corporations that are publicly traded on a recognized stock exchange with annual
gross revenue of more than $50 million;
National or regional chains having ten or more locations in at least five states;
Public utilities and communications companies (including cooperatives) whose
rates charged to the Gaming Operation are set by tariff or other schedule
approved by an independent regulatory entity;
National delivery services, including the United States Post Office, United Parcel
Service, Fed Ex, and similar entities;
Entities wholly owned by Pueblo members if the goods and services provided to
all Gaming Operations is reasonably anticipated to be less than $50,000 in a
calendar year;
Entertainers and other similar Persons retained, directly or indirectly, by a
Gaming Operation to perform on a one-time basis or infrequently for an event of
limited duration;
Transportation companies retained by a Gaming Operation or Gaming Enterprise
to provide service to Patrons at a fixed contract rate;
Print, broadcast, internet, satellite, and cable media, including newspapers,
magazines, and radio and television stations from which only the physical media
or electronic content is purchased;
Advertising media, including print publications, broadcast, internet, cable,
satellite, and cellular, whose advertising rates are fixed by schedule (even if
subject to discounts for volume or otherwise), provided, however, that a license
exemption does not relieve the Gaming Operation from obtaining approval of any
promotion contained within any advertising, and provided that advertising
agencies, advertising brokers, and similar entities are expressly not subject to
exemption.
The United States, the State of New Mexico, and the Pueblo of Laguna, each as
the recipient of payments from Gaming Revenues as required by Applicable Law,
the Compact, or agreement.
Trade or Interest Group Associations that are registered with a tribal, state or
federal government (e.g., the National Indian Gaming Association).
Non-profit organizations registered with a tribal, state or national government
and which must regularly report their financial condition publicly.
Commercial airlines, Amtrak, and other regulated public carriers.
37

(xiv)

(7)

Other Exemption Factors. A Non-Gaming Contractor or Construction Contractor is less
likely to threaten the integrity of a Gaming Activity or Gaming Revenues, and therefore
more likely to qualify for an exemption, if:
(i)
(ii)

(8)

Internet merchants who sell standard retail products at generally available prices,
provided that purchases are subject to a Gaming Operation protocol intended to
identify competitive prices.

It provides only standardized goods at published prices, notwithstanding any
volume discounts;
It does not provide tangible or intangible items of value to the individual placing
an order (e.g., gift cards, coupons).

Exceptions. Even if a Person would otherwise meet the criteria for a license exemption,
that Person shall not be granted an exemption if the contract requires or allows:
(i)
(ii)

on-site work in or near a sensitive area, or
any work that provides access to Gaming Machines or Gaming Systems.

1005. Application
(a)

An Applicant for any type of license must apply on forms provided by the Board. The application
forms shall be completed under the penalty of perjury. The application forms may include
questions concerning the following:
(1)

Personal background information;

(2)

Financial information;

(3)

Participation in legal and illegal gaming or other activities in any jurisdiction;

(4)

Criminal record information;

(5)

Information concerning all pecuniary and equity interest in the Applicant; and

(6)

Other information as required.

(b)

The application forms shall include notice and disclosure to the Applicant satisfying any federal
regulations and other legal requirements relating to the content and scope of the background
investigation and the Applicant’s legal rights to review and/or correct information revealed in that
investigation.

(c)

The application forms shall be accompanied and supplemented by the documents and
information as may be specified or required. The failure to supply the information constitutes
grounds for delaying or denying the application. In situations in which a Licensee is submitting a
renewal application or transferring positions within 180 calendar days of the date of the previous
application, the Licensee may rely on prior application materials and provide only updated or
additional information as required.

38

(d)

All documents and information required to be included in an application for license must be true
and complete as of the date the application is filed with TGRA. The Applicant shall promptly
amend any document or information based on facts occurring after filing the original application
so as to keep the information true and accurate.

(e)

An application may be amended in any respect by leave of TGRA at any time before final action by
TGRA. Any amendment to the application shall have the effect of establishing the date of the
amendment as new filing date of the application with respect to any time requirements for the
action on the application.

1006. Ineligibility to Apply
If an Applicant is deemed by TGRA to be ineligible to apply for a license under Section 1018 or otherwise, the
application may be summarily rejected.
(a)

The fee paid shall not be refunded.

(b)

A summary rejection is not a license denial.

(c)

Within seven calendar days, the Applicant may seek a hearing before the Board under Part 8 of
these regulations. Applicants are cautioned, however, that matters leading to an ineligibility
determination are generally straightforward and not likely to be overturned after a hearing.

(d)

The Applicant shall remain ineligible to apply until the underlying matter resulting in ineligibility
(e.g., a pending criminal charge) is resolved.

1007. Withdrawal of Application
(a)

An Applicant may file a written request to withdraw an application at any time before TGRA takes
final action on the application. Final action by the Board on the application occurs when TGRA
grants or denies a license.

(b)

TGRA may, in its discretion, deny or grant the request for withdrawal of application with or
without prejudice. The application fee is nonrefundable.

(c)

If TGRA grants a request for withdrawal with prejudice, the Applicant is not eligible to apply for
licensing for a period of six months from the date of the withdrawal.

1008. Background Investigation
Consistent with Section 14-1-6 of the Gaming Code, Applicants for licenses shall provide all documents
and information requested by their application forms and all other documentation or information that
TGRA may deem necessary. TGRA shall examine the Applicant’s background, personal history, financial
associations, character, record, and reputation and persons associated with the Applicant to the extent
that TGRA determines that it is necessary to evaluate the qualifications and suitability of the Applicant for
licensing but in no case shall the evaluation be less than required by applicable federal law or the
Compact. TGRA shall provide each Applicant or Licensee any opportunity to review a background report
as required by applicable law, TGRA procedures, or contract before a license decision may be deemed
final.
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1009. Temporary Licenses
(a)

TGRA, may its discretion, issue a temporary license, for up to 90 days, to any Applicant for license
upon the following grounds:
(1)

(2)

The application in its entirety indicates that:
(i)

The Applicant meets the preliminary criteria for licensing;

(ii)

The Applicant does not appear to present any danger to the public or to the
reputation of gaming on Pueblo Lands;

(iii)

Preliminary review reveals no indication that further investigation will reveal
disqualifying information; and

The Applicant has paid all applicable fees.

(b)

TGRA may change a te

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/tribal%3Apueblo_laguna%3Acaf83ea7de509687. Public record. Not legal advice.
