# 477 SELF-SUFFICIENCY PROGRAM (2022)

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URL: https://www.frixlaw.com/law-library/documents/tribal%3Aconfederated_siletz%3A87f044304a057c20

## Record

- **Collection:** Tribal code
- **Document type:** Tribal code

## Text

477 SELF-SUFFICIENCY PROGRAM
POLICY MANUAL

 TABLE OF CONTENTS 
I. PROGRAM INTENT

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A. Program Mission
B. Purpose
C. Program Goal

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II. APPLICATION FOR SERVICES
A. Program Services
B. Incoming Referrals
C. Initiation of Intake Appointment
D. Intake Appointment
E. Program Application Forms
F. Supporting Documentation Required for Eligibility
G. Denial of Services
H. Applicants Assessment
I. Confidentiality of Information

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Implementation effective 1/01/2022

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Confederated Tribes of Siletz Indians
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III. ELIGIBILITY CRITERIA
A. Indian Ancestry
B. Residency
C. Citizen / Alien Status
D. Unemployment Insurance Eligibility
E. Selective Service Registration
F. DOL Priority of Service Act (POS)
G. Benefit Status
H. Unavailable Income
I. Job Quit / Termination
J. Home Visits

IV. GENERAL GUIDELINES
A. Client Responsibility
B. Cash Assistance Compliance
C. DOL Compliance
D. Staff Responsibilities
E. General
1. Letter of Notification
2. Incarceration
3. Inpatient Treatment
4. Non-Receipt of Check
5. Underpayment
6. Overpayment (Non-Fraud)

V. EMPLOYMENT & TRAINING
A. DOL Eligibility
B. Classroom Training
1. GED / Adult Basic Education
2. Higher Education Assistance
3. Vocational Education / Occupational Training
C. Classroom Training Contract
D. Completion of Classroom Training
E. Work Experience
F. Work Experience Contract
G. On-the-Job Training
H. On-the-Job Training Contract
I. Direct Placement
J. Core Services
K. Drug & Alcohol Screenings

VI. SUPPLEMENTAL YOUTH SERVICES
A. Description
B. Eligibility Requirements
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VII. SUPPORTIVE SERVICES
A. Description
B. Supportive Service Guidelines
C. Incentives
D. Diverted Services
E. Re-Entry Support

VIII. EMERGENCY ASSISTANCE
A. Description
B. Eligibility Requirements
C. Non-Eligible Applicants

IX. GRANT ASSISTANCE FOR SINGLE ADULTS
A. Grant Assistance for Single Adults
B. Eligibility Requirements
C. Resources
D. Resource Limit
E. Exempt Resources
F. Income
G. Determining and Calculating Benefits
H. Initial Grant Payment & Monthly Payment Schedule
I. Re-Determination
J. Non-cooperation Disqualification

X. Temporary Assistance for Needy Families TANF
A. TANF
B. Eligibility Requirements
C. Definition of TANF
D. Benefit Group
E. Non-Needy Caretaker Relative
F. Resources
G. Resource Limit
H. Exempt Resources
I. Income
J. Unearned Income
K. School Attendance
L. Determining and Calculating Benefits
M. Initial Grant Payment & Monthly Payment Schedule
N. Housing Stabilization – Victims of Domestic Violence
O. Pre-TANF
P. Home Visiting
Q. Time Limit Provisions
R. Non-cooperation Disqualification
S. TANF Work Experience
T. TANF Childcare & T-WEX Childcare
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U. Transitional Services
V. TANF Purpose 3 and Purpose 4

XI. WORK PARTICIPATION / COUNTABLE ACTIVITIES
FOR CASH ASSISTANCE CLIENTS
A. Participation Requirements
B. Mandatory Work Participation Activities
C. Countable Work Participation Activities
D. Exemption from Work Requirements

XII. COOPERATION AND GOOD CAUSE
A. What is Cooperation?
B. Who Must Cooperate?
C. What is Non-cooperation?
D. What is Good Cause?
E. Documentation for Good Cause Claim
F. Good Cause: Job Quit
G. Cooperation: Seek & Obtain Employment
H. Good Cause: Seek, Obtain or Maintain Employment
I. Good Cause: Non-Cooperation of Work Requirements
J. Cooperation: Child Support
K. Good Cause: Child Support
L. Good Cause: Missed Appointments
M. Good Cause: Mental Health Treatment/Substance Abuse
N. Good Cause: Not Pursuing Assets
O. Good Cause: GED Requirement

XIII. FRAUD
A. Description
B. Consequences
C. Overpayment (Fraud)

XIV. APPEAL RIGHTS
XV. Economic Development & Employer Support

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XVI. Asset Review Chart

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XVII. Glossary of Definitions

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I. PROGRAM INTENT


A.

PROGRAM MISSION
The Siletz 477 Self-Sufficiency Program (477-SSP) will assist eligible clients in attaining
self-sufficiency. The Program will serve the following groups as they work toward this goal:
needy families, Native American, Alaskan Native and Native Hawaiian participants, and
descendants eligible for services.

B.

PURPOSE
The function of this manual is to provide policy regulation for the administration of the
Confederated Tribes of Siletz Indians (CTSI) 477-Self-Sufficiency Program. For the purpose of
this manual, the 477 Self-Sufficiency Program will be referred to as Program. The Program
incorporates services formerly delivered by independent programs: Department of Labor, Bureau
of Indian Affairs and Administration to Children and Families. The Program is designed to
combine these programs into a single system for delivery of tribal services. Upon approval of
this manual by the Siletz Tribal Council, this manual replaces all existing program manuals or
other Tribal rules governing the delivery of these services within the Siletz Tribal system. The
Program and this manual may be amended by action of the Siletz Tribal Council. This manual
will be known as a living document. Occasional policy statements may also be issued by the
Siletz Tribal Programs I Manager to clarify provisions of this Manual that arise out of
implementation of the provisions of this Manual. These policy clarifications will be in
memorandum form and identified by number (i.e. Memorandum CY-01). The Director may
perform minor alterations to this Manual to improve punctuation, order and/or improve
readability without changing the intent of the original content.

C.

PROGRAM GOAL
The Program promotes self-sufficiency by removing barriers to employment. Utilizing one or
more of the following program components will attain this: Employment, training, cash grant
assistance, education, prevention activities, childcare, and supportive services.

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III. APPLICATION FOR SERVICES


A.

PROGRAM SERVICES
All Native Americans or parent(s) of eligible Native American minors, as defined in this
Manual, have the right to request an application from the Program. A simple inquiry about the
Program or its eligibility criteria does not constitute as an application for assistance and is not
considered to be the date of request. Should the applicant be physically or mentally unable to
represent him or herself, an appointed representative may complete the application for the
applicant.
Applicants may be interested in utilizing one or more of the following components:
GRANT ASSISTANCE COMPONENTS

1. Grant Assistance for Siletz Tribal Single Adults
(GASA)
2. Temporary Assistance for Needy Families
(TANF)
3. Non-Needy Caretaker Relative (NNCR)
4. Emergency Assistance (EA)
5. TANF Work Experience (TWEX)
6. Housing Stabilization for Victims of Domestic
Violence
7. Home Visiting

B.

EMPLOYMENT & TRAINING COMPONENTS
1. Work Experience Program (WEX)
2. On the Job Training (OJT)
3.
4.
5.
6.

Classroom Training Program (CRT)
Direct Placement Services (DP)
Supplemental Youth Services Program (SYS)
Assistance in job preparedness, interview
skills, and job searching (CORE)

INCOMING REFERRALS
Referrals on behalf of a potential applicant will be accepted from relatives, interested
persons, other tribal programs, social welfare agencies, law enforcement officials, courts and
others. Referrals will be handled on an individual basis. The date of the incoming referral will
not constitute a date of request for services or imply a valid release of information.

C.

INITIATION OF INTAKE APPOINTMENT
A Program Intake will be scheduled with Staff within five (5) working days of the Date of
Request (DOR) whether it is in person, video conference, or by telephone. Extensions need to
be documented in the case narratives and approved by the Director. At the time of request, the
applicant will be given or mailed an application along with a list of required documentation to
bring to the intake appointment. If clients are a no call/no show for the initial intake
appointment, the outstanding application is void and the client will need to call again to
establish a new DOR. Applicants may reschedule prior to the intake appointment and keep the
original DOR. Clients that are more than 15 minutes late to scheduled appointments will be
considered no call/no show. If a client is incarcerated during their 45-day pending period, their
application will be denied, and they will need to establish a new DOR.

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D.

INTAKE APPOINTMENT
An applicant must attend a scheduled intake appointment with Staff at the Area Office
within their service area. Exceptions must be approved by the Director.
 Portland Area Office: Clackamas, Multnomah, and Washington County.
 Salem Area Office: Marion, Polk and Yamhill County.
 Siletz Area Office: Lincoln and Tillamook County.
 Eugene Area Office: Lane, Benton, and Linn County.
The applicant will complete or submit an application at this appointment and provide the
necessary documentation required for an assessment of eligibility. Upon completion of the
intake appointment, eligibility will be determined or Staff will provide the applicant in writing
of pending documentation necessary to make a determination of eligibility.

E.

PROGRAM APPLICATION FORMS
The Program application will include one or more of the following:
1. Intake Packet Review and application instructions
2. 477-SSP Application for Assistance that includes the following:
 Rules, Right & Responsibilities
 Release of Information
 Residency Verification Form
 Applicant Statement
 Release for Use of Photographs in articles/publications.
 Release of Multi-Disciplinary Team Meetings.

F.

SUPPORTING DOCUMENTATION REQUIRED FOR ELIGIBILITY
In addition to the completed application, the following supporting documents may be
required to make a determination for services:
1. Verification of residency by a current and legal rental agreement between the applicant and
the landlord;
2. Verification of income for the six months prior to the DOR;
3. Employment Department verification of Unemployment Insurance (UI) benefits statement;
4. Tribal CIB, Tribal ID and/or Hawaiian vital statistics records;
5. Applicants not tribally enrolled are required to provide documentation of “Native”
Descendancy;
6. Social Security cards on all household members utilizing services or a copy of the
application request for a duplicate social security card. The Program can assist clients with
referrals to ordering duplicates. Client must provide copies within 60 days from request;
7. OHP Letter of Eligibility or Application. (TANF/GASA);
8. Food Stamps, USDA or WIC Eligibility;
9. Verification of Selective Service Registration (DOL);
10. Paternity Affidavit;
11. Birth certificates for children in the household. For current clients, the Program can assist

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ordering and clients must provide copies within 60 days;
12. Informational page assigning child support to the Tribe. (TANF).
NOTE: If applicant’s name is different from CIB/Tribal ID or social security card,
verification of the name changes must be submitted. If enrolled with Siletz, the name on the
Tribal Roll is what the case will be under until a proper name change is submitted with the
Siletz Enrollment Department and approved by the Siletz Tribal Council.

G.

DENIAL OF SERVICES
If an applicant is found to be ineligible for services due to the fact that they did not meet the
eligibility criteria or program guidelines, a Letter of Notification (LON) will be sent to the
applicant. The letter will explain the program requirement that the applicant failed to meet. A
referral to other community services will be made. Clients can appeal this action and follow the
appeal guidelines in this Manual.
If all requested documentation is not provided within the 45-day pending period, the
application will be denied. A LON will be sent to the applicant letting them know of the denial
and that they are able to immediately re-apply if they choose to do so. Extensions to the 45-day
pending period will need to be approved by the Director and will only be approved if caused by
administrative error or other reasons outside the client’s control (inclement weather, etc.).
Clients can appeal this action and follow the appeal guidelines in this Manual.

H.

APPLICANT ASSESSMENT
Applicants will be required to complete an assessment prior to eligibility determination. The
staff will attempt to complete this assessment at the time of first intake and it will be completed
prior to the development of the client case plan.
The assessment may include:
1.
2.
3.
4.
5.

Interview;
Skills test;
Review of work history & previous evaluations;
Alcohol & Drug assessment history or reports;
Review of medical reports (If additional assessments/evaluations are necessary by the
appropriate professional, the Program may provide payment for such service once
approved);
6. Review educational & technical training;
7. Court documents.
Once an assessment has been completed, a case plan will be developed with input from the
client. The Case Plan will consist of client skills, barriers, goals, and required activities. A case
plan will be complete when the client and Staff have signed and dated the document.

I.

CONFIDENTIALITY OF INFORMATION
All information obtained regarding an individual applicant or client of the Program shall be
held in the strictest confidence, subject to the provisions of Tribal Law and the Federal Privacy
Act (5 U.S.C. 552a). Except where provided by law, no information may be disclosed to any
outside person or agency without the express written consent of the applicant or client. Program

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Staff are required by Siletz Tribal Law to report suspected or known child abuse to the Siletz
ICW Program, State of Oregon Child Welfare, or to law enforcement officials. Clients that
refuse to sign the release of information to certain agencies such as: State of Oregon SNAP,
Child Support, Employment Office, previous/current employers, may be denied services if
Staff cannot determine eligibility.
The Program will share information with the State of Oregon as required by the
Intergovernmental Funding Agreement, or Intergovernmental Child Support Agreement. This
information is necessary for reporting purposes, preventing duplication of services, and fraud
prevention / determination.

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III. ELIGIBILITY CRITERIA


A.

INDIAN ANCESTRY
Indian ancestry is a factor that dictates programs these individuals may apply for. All
Program components have specific eligibility requirements, i.e. Grant Assistance.
1. Siletz Tribal Members:
a. Whose names validly appear on the official tribal roll dated May 16, 1978, provided that,
if necessary and subject to the approval of the Secretary of the Interior, the blood
quantum levels listed thereon shall be corrected by the governing body of the
Confederated Tribes of Siletz Indians; or
b. Who possess one-sixteenth (1/16) or more degree Siletz Blood quantum, have filed an
application for enrollment with the Siletz Tribal Enrollment department and have been
accepted as members in accordance with the tribal ordinance adopted under Article I.
Section 2 of the Constitution of the Confederated Tribes of Siletz Indians.
2. Other Native Americans:
a. Native Americans are defined as a people who are enrolled members of a federally
recognized Indian Tribe, regardless of Tribal Affiliation;
b. Descendancy must be documented by relationship of applicant to a Native American of a
federally recognized Indian Tribe;
c. For the purpose of this manual, an Indian Tribe shall be defined as any Indian Tribe,
Band, Nation, or other organized group or community. This shall include any Alaska
Native Village, Regional or Village Corporation as defined in or established pursuant to
the Native Claims Settlement Act (85 Statute 688) which is recognized as eligible for
special programs and services provided by the United States because of their status as
Indians. Any Native Hawaiian registered with the Vital Statistics Department in the State
of Hawaii and has documentation to have 50% or over of Native Hawaiian descendancy,
will be eligible for Program services.

B.

RESIDENCY
The applicant must be a resident of Benton, Clackamas, Lane, Lincoln, Linn, Marion,
Multnomah, Polk, Tillamook, Washington and Yamhill counties. There is no minimum time
period required to establish residency. However, families or individuals are not considered
residents if they are merely passing through the service area and not intending to reside therein,
i.e. vacationing in one of the 11-county service areas. If a client is going to leave the 11-county
service area for longer than ten (10) consecutive days, they must notify Staff. The client must
remain in the service area the majority of the month in order to remain eligible for services.
Failure to report this may cause suspension or termination of cash assistance grants.
Clients or applicants that are participating in an apprenticeship program outside the service
area must document that their main residence is within the 11-county service area to receive
assistance (DOL components only).

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Each eligibility determination shall include one of the following documents to verify
residency requirements:
1. Program supplied forms- Residency Verification Form when they are residing with family
and not able to get a landlord statement;
2. Current and legal rental agreement between the applicant and the property landlord;
3. Written statements of home visits by Staff unless safety or confidentiality is an issue;
4. When it is learned that an applicant has resided on another reservation, County, or State,
Program Staff will obtain verification that assistance was not received during the month of
application. Prior to approval of services, all TANF applicants will be required to provide
verification of any current or prior TANF benefits received.

C.

CITIZEN/ALIEN STATUS
The applicant must be a U.S. Citizen or be certified by the Immigration and Naturalization
Service (INS) as a legal resident alien. Non-U.S. citizens residing in a cash assistance household
will not be included in the benefit group, but all resources, assets and income will be used to
determine eligibility for the entire household. In addition, they are required to have a case plan
and participate in all self-sufficiency activities required by the Program. Non-U.S. citizens are
not eligible for support services.

D.

UNEMPLOYMENT INSURANCE ELIGIBILITY
The Program has access to the Oregon Employment Department database. Staff will review
and print the client AIR Access screen to determine if a referral to apply for Unemployment
Insurance Benefits (UI) is required. If it is determined the client may be eligible for benefits, the
applicant must apply for UI benefits through the Employment Department and supply
documentation of an eligibility determination. The statement must show the current status of the
claim. A statement from the Employment Department that an applicant has exhausted all
benefits and no extensions are available meets this requirement. Applicants may request
exception to this policy if pending adjudication and if approved by the Director. Clients
receiving unemployment benefits that are garnished or used to pay back an overpayment will
have their weekly benefit amount count as unearned income when determining eligibility for
cash assistance.
Staff is required to utilize the database prior to referring applicants/clients to the
Employment Department. Staff may utilize the database to gather information in regards to
income verification, investigations and assisting clients with resumes, etc. The requirement to
apply for UI benefits does not apply to Home Visiting families if that is the only service they are
utilizing.
There are two ways to qualify for UI and they are listed below:


You’ve been paid at least $1,000 in subject wages in your base year, and



Your total base year wages are at least one and a half times the wages paid in the highest
calendar quarter of the base year,
OR

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

You’ve worked at least 500 hours and were paid some subject wages in employment
during the base year.
The “base year” starts the first month of the 5th previous quarter from the 477 application
DOR as indicated in the chart below. The base year is highlighted in gray.
Oct
Nov
Dec
Oct
Nov
Dec

Jan
Feb
Mar
Jan
Feb
Mar
Jan
Feb
Mar
Jan
Feb
Mar

April
May
June
April
May
June
April
May
June
April
May
June

Previous
Year

July
Aug
Sept
July
Aug
Sept
July
Aug
Sept
July
Aug
Sept

Jan
Feb
Mar
Oct
Nov
Dec
Oct
Nov
Dec
Oct
Nov
Dec

Last Year

477 Application DOR
April
May
June

Jan
Feb
Mar
Jan
Feb
Mar

July
Aug
Sept
April
May
June

Oct
Nov
Dec

This Year

Staff will print and review the OED Air Results page against the UI criteria listed above.
Clients that meet the requirements will be referred and required to apply for UI benefits prior to
eligibility determination. Clients that do not meet the criteria listed above or have no
employment / wages will not be referred to apply for benefits. Staff will utilize the results page
as verification they do not qualify for eligibility purposes. This process will be the same for
clients that are recertifying.

E.

SELECTIVE SERVICE REGISTRATION
All males born after January 1, 1960 or within 30 calendar days of their 18th birthday
through age 25 must register. Males that fail to register during this period are ineligible for
Work Experience, On-the-Job Training, Classroom Training, Direct Placement and Core
Services.
Applicants that failed to register for Selective Service but received an honorable discharge
and served between the ages of 18-26 can be accepted with proper documentation provided. For
a complete list of eligible exemptions, refer to Policy Clarification 2011-12.

F.

DOL PRIORITY OF SERVICE ACT (POS)
The Siletz Tribe will comply with PL 107-228 and the 20 CFR Part 1010 in regards to the
Priority of Services for veterans and eligible spouses utilizing DOL Programs. Staff will utilize
the handbook issued by the Division of Indian and Native American Programs to ensure
compliance with the regulation.

G.

BENEFIT STATUS
Applicants must provide documentation of State, County and/or Tribal assistance they have
applied for, are receiving or have received in the six (6) months prior to the DOR. This includes,

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but is not limited to: higher education grants, cash assistance, SNAP, Oregon Health Plan
(Medicaid), Medicare, Social Security (SSI/SSD), rental assistance and utility assistance.

H.

UNAVAILABLE INCOME
Applicants who have income or unearned income unavailable due to overpayment status
such as: Per-Capita, SSI, Unemployment, Division of Child Support (DCS), creditor
garnishment, etc. must utilize their gross pay or benefit amount to determine eligibility for
services. The Program is not responsible for personal debts that are applicant caused.

I.

JOB QUIT / TERMINATION
Applicants who quit a job, refuse employment or are terminated from employment will not
be eligible for cash assistance for 60 calendar days from the last date of employment. These
applicants may apply for employment training related services once they have been unemployed
for seven (7) consecutive days. A good cause claim may be made for Tribal families, pregnant
single women (high risk as shown by proper documentation) and victims of violence that has
been documented. Staff will make an effort to establish the last date of employment. A job quit
or termination does not apply to clients who are “on-call” and still considered employed. Staff
will verify that the applicant/client is still employed or not employed and for what reason.
Hardship Exceptions:
1. If it has been found by Staff that the job quit has created a hardship on the children in the
household, vendor payments may be allowed during the 60 calendar days as long as the
adult household member(s) are seeking employment and in compliance with Program
requirements. The vendor payment amount will be based on the State of Oregon No Adult
Standards as this will be a child only case during the 60 day disqualification period.
2. In a case where the adult client is exempt from job search for medical or reasons spelled out
by the State of Oregon, in regards to a child custody order that does not allow employment
for reason of reuniting a parent and child, the Program will not mandate active job search to
receive a vendor payment during the 60 calendar days but will continue to mandate Program
compliance and required self-sufficiency activities.
The exceptions listed above will be justified in the case narrative and staffed with the Director
for approval.
For General Assistance only, the Federal Code of Regulations (CFR) has an employment
policy and guidelines for those clients/applicants that do not meet the employment policy,
essentially establishing good cause. The 60-calendar day disqualification period for a job quit or
termination will not apply to the following:

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The employment policy in
§20.314 does not apply to:

if…

and…

(b) A full-time student under
the age of 19…

He / She is attending an elementary
or secondary school equivalent to
secondary school.

He / She is making satisfactory progress.

(c) A person enrolled at least
half-time in a program of
study under Section 5404
of Pub. L. 100-297.

He / She is making satisfactory
progress.

He / She was an active General
Assistance recipient for a minimum of 3
months before
determination/redetermination of
eligibility.

(d) A person suffering from a
temporary medical injury
or illness

It is documented in the case plan that
the injury or illness is serious enough
to temporarily prevent employment.

He / She must be referred to SSI if the
disability status exceeds 3 months.

(e) An incapacitated person
who has not yet received
Supplemental Security
Income (SSI) assistance.

A physician, psychologist, or social
service worker certifies that a
physical or mental impairment (either
by itself or in conjunction with age)
prevents the individual from being
employed.

The assessment is documented in the
case plan.

(f) A caretaker who is
responsible for a person in
the home has a physical or
mental impairment.

A physician or certified psychologist
verifies the condition.

The case plan documents that: the
condition requires the caretaker to be
home on a virtually continuous basis and
there are no other appropriate household
members available to provide this care.

(g) A parent or other
individual who does not
have access to child care.

He / She personally provides fulltime care to a child under the age of
6.

(h) A person for whom
employment is not
accessible.

There is a minimum commuting time
of an hour each way.

(a) Anyone under the age of
16.

J.

Home Visits
Staff is required to complete a home visit prior to requesting final approval for cash
assistance. This will be in part to determine residency in the 11-county service area, household
composition, and to assess the family situation and needs. It must be apparent that the client
resides in the residence in order to receive services. Additional home visits will be scheduled as
needed.
Once this task is complete, Staff will continue with the administrative task of calculating and
issuing benefits. Staff may provide clients with a Home Visit Guideline Form that instructs
clients of what is expected during home visits. Failure to follow the guidelines may cause a
delay in benefits.

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IV. GENERAL GUIDELINES


A.

CLIENT RESPONSIBILITY
Clients must show a good faith effort to work towards self-sufficiency. Guidance toward this
goal will be outlined in the case plan. While the case plan is specific to each individual client,
all clients utilizing services must comply with Program policies. The policies are explained to
the applicant at the time of intake. The Rules, Rights & Responsibilities Form is acknowledged
by the applicant and Staff with their signatures or witness, and requires all applicants, once
approved for services making them a “client” to comply with the following:
1. Reporting Changes:
All clients must notify the Program of any change of address or circumstance within five (5)
calendar days of the change or on the Monthly Report Form, whichever comes first. Clients
must report gaining employment within 24 hours or the next business day. Failure to report
changes will result in sanctions, suspension and/or termination from the Program. By not
reporting changes, failure to do so can lead to overpayments and/or a determination of fraud if
found to be willful. Changes that must be reported include but are not limited to:
a.
b.
c.
d.
e.
f.
g.
h.
i.
j.

Income to the household;
Other Federal, State or Tribal assistance obtained;
Change in household composition;
Medical condition;
Change of mailing or physical address;
Change in phone number, home or message;
Court hearing or rulings;
Incarceration of client or household members included in the benefit group;
Contacting the Staff for monthly review of progress on their case plan;
Development and compliance of their case plan.

2. Under the Influence of Intoxicants:
It is the responsibility of the client to behave in an appropriate manner while engaged in
services. Clients under the influence of drugs or alcohol while on the job, in class, attending
Program sponsored activities/events, or meeting with Staff may result in sanctions, suspensions
or termination from services. A referral to alcohol and drug counseling will be made. The case
plan will be revised to include counseling activities. If a client is taking prescription medication,
they will need to inform the Program immediately and show a current prescription in their name
for the medication.
3. Threats of Safety:
Clients will not be permitted to use foul or abusive language or act in a threatening way on
the job, in school, at any Program sponsored activity/event or within the CTSI office. Physical
harassment, verbal harassment, or intimidation directed at Staff, other employees or clients will
not be tolerated. If participating in Work Experience, the client may risk termination from the
work or training site should the supervisor recommend. Clients who exhibit such behavior will
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be instructed to attend counseling to address the behavior, and their case plan will be revised to
include counseling activities.
The Staff will complete an incident report when such incidents occur at a CTSI Office or
Program activity. If the client is extremely agitated, they may be asked to vacate the premises,
or if necessary they may be removed by local law enforcement officials. Future entrance to
tribal facilities to receive services may be terminated if behavior impacts or is believed to
infringe on the safety of staff or other clients. This determination will be made by the General
Manager.
4. Monthly Contact:
All clients are required to have monthly in-person contact with their caseworker. When
CTSI offices are closed to the public, this may be accomplished with video conference or
appointments via phone. This will be done by the client making an appointment with their
caseworker to be held by the fifth of each month to discuss the progress of their case plan and
make adjustments if needed. Failure to make contact every 30 days may result in sanctions,
suspensions or termination from the Program.
Home Visiting – In general, clients should maintain contact every 30-days unless the
curriculum timeline states otherwise. Clients that do not make contact within 30-days from their
first missed home visit, the Home Visitor will mail an LON asking if the client is still interested
in services. If the client does not make contact within 60-days from the last home visit, the
Home Visitor will mail an LON closing the case in 10 working days.
5. Acceptance of Available Employment:
Refusal of employment will result in a 60-day disqualification for program services..
Employable persons who are eligible for or recipients of assistance are required to seek and
accept available employment for which they are able and qualified to perform. Applicants under
the age of 18, who have not graduated, are required to attend school full-time to qualify for
TANF. If they are not attending school full-time, children ages 16 to 18 must seek employment.
Program components are not alternatives to acceptance of available employment and shall not
be considered substitutes for employment. All employable adults are required to apply for a
minimum of five (5) jobs up to a maximum of ten (10) each week depending on the individual's
ability. Written proof of having actively sought employment will be documented on the
Program Job Search form that must be completed by the client. Failure to submit the required
number of job searches by the set due date will result in the appropriate sanctions being applied.
Failure to pass a UA to secure employment will result in a referral for mandatory drug and
alcohol assessment (exclude THC). The client must comply with the recommended treatment to
remain eligible for services.

B.

CASH ASSISTANCE CLIENTS MUST COMPLY WITH THE FOLLOWING RULES:
1. Cash Assistance clients under 55 years of age, without a GED, high school diploma or
modified diploma, must agree to actively work toward attaining a GED or High School
Diploma. Participate in work search requirements, unless exemption is established by
appropriate physician. Accept all available employment and paid training opportunities.
Participate in all mandated trainings and events including job fairs, and referrals to hiring

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businesses. Exemptions for all activities must be documented on the Medical Restriction
Form.
2. Actively participate in the development of their case plan and self-sufficiency / work
participation activities as required of their case plan. This also applies to Home Visiting
families.
3. If a cash assistance client is a higher education student, the client must attend school fulltime (12 credit hours) and maintain a GPA of 2.0 or higher, however, if the client drops
below the 2.00 GPA, the client could receive sanctions to promote compliance. If the client
is a part-time student, they will be required to seek part-time employment as part of their
case plan activities.
4. Provide appropriate self-sufficiency documentation and Monthly Report Form by the 5th of
each month that outlines any changes within the reporting month.
5. Cooperation with Division of Child Support (DCS):
To qualify for benefits, clients must assign their support rights to CTSI and cooperate
(unless good cause exists) with the Division. Assignment allows the Division to pursue,
collect and transfer child support and spousal support to CTSI for any members in the
eligibility group.
Failure to assign their support rights (i.e., an unsigned, thus an incomplete application) will
result in denial of the application.
Cooperating with DCS includes assisting in establishing paternity, obtaining support cash
payments and pursuing medical support, if available.
Non-cooperation without good cause will result in denial or termination of cash benefits.
Good cause is determined by the Director and Programs I Manager and on a case-by-case
basis.
Current clients not in compliance with this section will be given six months to comply or the
adult and/or children will be removed from the benefit group.
Note: Staff must notify DCS each time that a cash client is approved, recertified and closed.

C.

DOL PARTICIPANTS ARE REQUIRED TO COMPLY WITH THE FOLLOWING:
DOL participants refer to clients enrolled in: WEX, CRT, OJT, DP, and/or Core Services.
TANF-WEX participants must comply with the following as well.
1. Follow all of the rules and regulations of the work-site agency, school or employer.
2. Report to work or class on time, as assigned. Absences from work must be arranged in
advance with the supervisor, instructor and Staff. In case of illness or an emergency,
notification shall be made to the supervisor, instructor and Staff within 15 minutes of the
scheduled time to report.
3. Not leave work or class early without the express permission of the supervisor or instructor.
4. No personal use of the equipment or property of the work-site agency, employer, or school
will be permitted without prior permission of the supervisor or instructor.

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5. Adhere to the assignment of the work/study schedule and location established by the
supervisor or instructor. Work or study done at another location; or outside of hours
approved will require additional approval by the supervisor or instructor, or the client will be
considered absent and will be placed on leave without pay.
6. If the client plans to leave the Program before the end of the contract, they must give the
supervisor and Staff a minimum of two-week notice. Should they obtain unsubsidized
employment, this requirement will be waived. Staff will arrange an immediate transition to
the new job site.
7. The Program may require participation in activities/events outside the scope of the training
or class they are enrolled in. The client must participate if mandated by staff. The Staff will
only mandate participation if there is no negative impact on the work-site the client is
currently participating in.
Failure to comply with the client responsibilities may be cause to suspend or terminate
services. The Program will try to assist the client whenever possible, however, continuous
disregard for Program requirements are a serious matter and may require termination from
services.

D.

STAFF RESPONSIBILITIES
1. Treat all clients in a fair and equal manner regardless of situation.
2. Staff will assess clients through self-reporting of skills, needs and barriers when necessary;
staff will refer clients to services that address unmet needs.
3. Case plans will be cooperatively developed taking into account both the participant's and
his/her family's situation and circumstances with realistic goals and timeframes for
completion. Staff will include activities that are required as part of this Manual.
4. Reassessments are done on a regular basis to ensure that participants continue to progress
towards their case plan goal(s). Staff is required to conduct (at minimum) monthly
assessment interviews with clients. Home Visitors will conduct assessments as outlined in
the curriculum or based on funding requirements.
5. Assure that all instructions or assistance to clients is clearly communicated. If language is a
barrier, Staff will contact a representative to translate between Staff and client(s).
6. Process grants within five (5) working days from the date all required documentation is
received and once the home visit has been completed.
7. Notify clients of any changes in their grant in writing ten (10) calendar days prior to
proposed change. The ten (10) day notification prior to change will not pertain to closing a
case due to employment / wages, incarceration, fraud, sanctions due to refusal of drug test or
a request from the client to close their case.
8. The Intake Specialist or Tribal Services Specialist will take the lead on eligibility
determinations when clients are applying for Home Visiting and other services. This applies
if a client is already on services and needs to update to add Home Visiting. This will also
apply if a current Home Visiting client needs to update to add other 477 services.

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9. Provide re-determinations a minimum of every six (6) months. Clients will be notified by
LON with an Application for Assistance marked for “6-month Recertification” included by
the 10th day of month five (5). Clients will have 45-calendar days to complete the
recertification process. Clients engaged in contracts for CRT, WEX and OJT will not need
to complete the recertification process for the duration of the contract if it was originally
approved in months 1-4. Once eligibility is determined for Home Visiting (HV) families,
recertification is not required. When a HV family is a mutual client of any other service, that
recertification process will apply, but the family will not be denied HV services should
circumstances change.
10. Assist and advocate on client’s behalf when client is seeking benefits from other agencies,
i.e. Social Security, Veterans Benefits, etc.
10. Staff will return client phone calls within 24 business hours. The action will be documented
in the client case narratives.
11. Staff will address client requests for support services and all other requests within two
business days.
12. Staff will complete case narratives within two business days.
13. Staff will visit employers to develop potential worksites, resolve disputes with clients,
monitor client success and sign contracts/agreements. This will occur at least once monthly.
14. Staff will document stories for clients that successfully complete program goals as identified
on the case plan.
15. Staff will not enter into contracts without the prior written approval of the Director or
Programs I Manager.
16. Staff will actively engage in staff meetings, trainings, client conferences, workshops and any
sponsored activity.
17. Staff will fully complete data entry by assigned deadlines.
18. Staff will process files and expenditures through Eaglesun. This includes scanning
appropriate documentation for eligibility, expenditures and supporting documents. Staff will
refer to the File Order and Required Documentation Chart attached to this Manual.
19. Staff will verify TANF benefits from the State prior to processing files for approval.

E. GENERAL:
1. Letter of Notification (LON):
Staff will provide a LON to clients informing them of any action being taken on their case.
The LON will also advise them of their rights to appeal any decision in which they disagree. A
LON must be sent each time the services begin, increase, decrease or end. The LON shall be
sent to the client ten (10) calendar days in advance to the proposed effective date, and include
the Appeal Rights Policy. The ten (10) day advanced notice before action will not pertain to
LON’s that are in regards to gaining employment / excess wages, incarceration, refusal to take a
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drug test or a request from the client to close their case.
A standardized LON will be used for all decisions. All LON's must contain the following
information:
 State the proposed action;


The reason for the action;



The effective date of the action;



A copy of the Appeal Rights Policy.

2. Incarceration:
The Program may provide CORE services to incarcerated individuals as outlined in the Plan.
Clients that are “booked and released” the same day will not be considered incarcerated. Cash
clients who remain in jail overnight will be considered incarcerated and the case will be closed
immediately. All other cases will be considered on a case-by-case basis and with the approval of
the Director. Clients engaged in work release centers are not eligible for cash assistance but may
be eligible for DOL services should they become employed.
Note: Two parent households where one adult is incarcerated: If one of the adults is doing work
release or being put in jail over the weekend to serve time, the individual is included in the HH
but not included on the grant or the case can open and close with each incidence of incarceration
as determined between the client and Staff to prevent creating a hardship on the children.
Home Visiting – All situations will be evaluated on a case-by-case basis with the
Coordinator and Director. The Program will consider where the children are, the duration of
incarceration and if the lesson plan schedule is disrupted.
3. Inpatient Care
Applicants and clients that are admitted to inpatient care for alcohol / drug, or mental health
treatment will not be eligible to receive services. For current cash clients that are single adults,
without dependents, the Program may provide vendor payments to prevent homelessness. This
will not exceed 90 days and the client must have the intent to return to the residence the vendor
payments were made too. When a TANF head of household enters inpatient care, the caretaker
of the children will be referred to apply for a needy or non-needy case. Policies regarding
vendor payments apply.
Clients that are under hospital care will be reviewed on a case-by-case basis and with the
approval of the Director.
4. Non-Receipt of Check:
Replacement of a check that has been reported as lost or mutilated may be authorized only
after the client files a lost check request, and a stop payment has been placed on the lost check.
An inquiry will be made to the lending facility that issued the check to verify whether or not the
check was negotiated. Clients must wait ten (10) business days from the check issuance date
before any action will be taken. After ten (10) calendar days, if the check has not been
negotiated a replacement check will be issued. Staff may request use of the Relia-Card
adjustment account for payment delays that are the result of administrative error.
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5. Underpayment:
In the event the Program determines a client was underpaid benefits they were entitled, Staff
will issue a supplemental payment within two weeks or on the next cash grant, whichever is
sooner.
6. Overpayment (Non-Fraud)
Adjustments will be made for recovery when an overpayment is discovered. An LON will
be sent to the client, notifying the client of the overpayment and explain how it occurred. Staff
will instruct the client that a Repayment Agreement must be completed within thirty days. The
client will have the opportunity to discuss this matter with Staff and resolve it before
adjustments are made. Should the client fail or refuse to sign the Repayment Agreement it does
not negate the overpayment.


Overpayments are to be corrected by adjustment from the next eligible benefit payment.
Measures will be taken for recovery of the overpayment in full;



When the overpayment had resulted from administrative error, recovery shall be
accomplished through an agreement with the client that will not create undue hardship for
the client. Future payments will be reduced in amounts that will lead to eventual recovery of
the total overpayment. The reduction will not exceed one third of the payment;



If the cash grant cannot be adjusted in a month during which income is received, or the case
was on sanction or suspension, then an administrative adjustment or recovery will be made
the following month;



Should an overpayment be detected after a case has been closed, a Re-payment Agreement
will be made for the client to repay the overpayment directly;



All overpayments must be documented on an overpayment calculation form and signed off
by staff and Director. Overpayment amounts requiring adjustments must be approved by the
Director;



If the client fails to make payments as arranged, the full amount of the overpayment will be
requested and garnished from any future CTSI Per-Capita distributions. If the client is not a
Siletz tribal member and has an overpayment, all services will be denied until a current RePayment Agreement is signed;



For non-Siletz tribal members, the Program may write-off overpayments if unable to recover
or the client has not received services for five consecutive years. After the fifth year, the
Program may write off $250.00 per year until there is no longer a balance. Should the
Program write-off any amount of an overpayment that was the result of fraud, the individual
will no longer be eligible for services. If the overpayment was the result of administrative
error, the individual will not be eligible for services once the balance is zero. Should the
individual have Siletz children and be TANF eligible, the Program may approve a child-only
case. The Director, Program Manager and General Manager must approve all write-offs. The
amounts will be provided to Tribal Council on the quarterly reports;



Review Fraud section for repayment requirements that are the result of fraud.

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V. EMPLOYMENT & TRAINING


A.

DOL ELIGIBILITY:
To be income eligible for employment training services (DOL), the applicant’s income must
fall within 100% of the Federal Poverty Guidelines or the applicant must meet one of the
following requirements:
1. Be underemployed;
Definition of underemployed: Part-time, temporary status, seasonal, or positions not
considered permanent.
2. Be unemployed for a period of seven (7) consecutive days;
3. The recipient of a bona-fide layoff;
4. Employed, but determined by the Program to be in need of services to obtain or retain
employment allowing for self-sufficiency.
The Program will be working with various worksites through WEX and OJT. Sites
determined by the Director to be ineffective, not follow contract obligations or continually
misuse the program or clients will be suspended or not utilized in the future.
If a client should not begin utilizing services (no funds have been spent) after they are
approved, and a Contract is completed due to an illness, temporarily leaves the immediate area
or any other reason approved by the Director, they can still use the approved service without
negative instances. They must be able to begin a new contract within the six-month eligibility
period. Clients that quit or close with an unsuccessful completion from their contract without
good cause will not be eligible for a period of 14 months from the date of termination. Clients
may apply for other components.

B.

CLASSROOM TRAINING (CRT) (REFER TO DOL ELIGIBILITY)
The Program will provide educational assistance that will be broken into three distinct
categories. Participation in all activities will be justified in the case plan and expenditures will
not exceed the yearly budget caps. All services are considered a last resort and clients are
expected to access and provide verification they have applied for financial resources from
Financial Aid and tribal higher education.
1. GED/Adult Basic Education:
Clients without a High School Diploma, modified diploma or General Educational
Development (GED) certificate must apply for Classroom Training Services to attain the
necessary support to achieve this goal. Services include payment of necessary tuition, books,
fees, related supportive services and a classroom-training stipend (limited to 15 paid hours per
week). Clients may utilize this component for the length of time as justified in their case plan
and by recommendations of an instructor or educational institution. The CRT Contract will be
made for six (6) months and an additional contract can be completed if the client has not utilized
the yearly budget cap in CRT funds or support services.

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EXEMPTION CRITERIA: Those who are of Tribal Elder Status, 55 years of age or older, will
be exempt from this requirement. Clients, who have been evaluated by a licensed professional
and are determined to have a disability, making them incapable of obtaining a GED or High
School Diploma, are also exempt from this requirement.
2. Higher Education Assistance:
Higher Education Assistance will be available to interested participants. Participation is
limited to one term per 12-month period. Services for this component shall include assistance in
enrollment, payment of tuition, books, fees, classroom stipend (limited to 15 paid hours per
week), and related supportive services. Online classes will be treated the same as in-person
attendance.
3. Vocational Education/Occupational Training:
Vocational Education- can include but is not limited to the following: Vocational degrees /
certifications from accredited institutions, employment related workshops, seminars and shortterm trainings. Generally, participation in these activities will be short-term and occupation
specific, not to exceed six months.
Occupational Training- can include but is not limited to the following: Pre-apprenticeship /
apprenticeship programs from qualified agencies, and occupational specific certifications and /
or trainings not to exceed twelve months.
Services may include, but are not limited to, assistance in enrollment, payment of tuition,
books, fees, testing, per-diem and related supportive services. Students may receive stipends
(limited to 15 paid hours per week) if justified in the case plan to enable them to successfully
complete training.

C.

CLASSROOM TRAINING CONTRACT
All clients participating in (CRT) activities (High School Diploma/GED, Basic Education,
Higher Education, and Vocational Education / Occupational Training) must have the following
administrative tasks completed prior to the start date of CRT services:
1. A completed case plan signed and dated by the client and Staff;
2. A Classroom Training Contract signed by the Director, client and Staff;
3. Clients must submit a copy of their registration for class and class schedule;
4. Clients must submit copies of grade reports within ten (10) calendar days of receipt, as
detailed in the case plan and contract;
5. Client must complete a school release of information form, if required for payment on CRT
services;
6. Client will submit a copy of any certification received while utilizing the CRT Program;
7. Client will submit CRT timesheets verifying participation and progress in CRT;
8. Clients will provide copy of all financial aid.

D.

COMPLETION OF CLASSROOM TRAINING
When the client successfully completes the CRT contract, and if at a later time (same year)

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additional education, not higher education, is needed to help the client transition into successful
employment, the client may re-enroll in CRT. If client should apply within the same budget year
and request additional educational needs to become more employable, the Staff will evaluate the
request and determine if it will be considered higher education. There is no time line as to when
a client can re-enroll but the cost will not exceed the yearly budgeted amount. As workforce
criteria changes, and if the Program is able to offer extended training, such training will be
available to the client. Clients that earn a GED while on CRT may immediately request CRT for
higher education needs. The same yearly budget cap will not apply.

E.

WORK EXPERIENCE (WEX) (REFER TO DOL ELIGIBILITY)
1. Volunteer Experience:
This service involves unpaid, short-term training at a non-profit organization, public agency,
tribal enterprise / government office or private employer. The intent of the activity is to enhance
participants’ employability by providing them with current work experience, employer
references, suitability for paid placements and an opportunity to develop specific job skills.
2. Paid Work Experience:
Paid Work Experience will be available to eligible, work ready participants who lack work
history, transferrable skills, those that have little to no employment skills and those needing new
employment skills. Staff will determine if a client is considered work ready. Applicants for
WEX must have a high school diploma, modified diploma or a GED to participate in WEX.
Those applying for WEX and have not yet received their diploma or GED must provide
verification that they will receive it prior to the end of their contract, i.e. high school students
who are over the age of 18 and have secured enough credits to graduate.
The initial contract limits will be included in the yearly budget and distributed to staff at the
beginning of each calendar year. Contract extensions may be approved if the extension will
result in the client gaining employment after the completion of the contract. Generally, this
service will consist of paid training not exceed 1000 total hours within a 24-month period. This
service may be nonconsecutive when justified in the case plan and it may be offered in
conjunction with other services such as CRT.
Specific details of the work experience will be included in a standard work-site agreement
and contract, as well as a position job description. Placements can be part-time to full-time
depending on the need of the client. Part-time placements will be utilized for clients that are
determined work ready but may have medical restrictions or for students. Students should be
placed in a worksite that is in their field of study. The client will not exceed a 40-hour
workweek. Participants are only paid for actual time worked. CTSI will provide payroll
services. Public, non-profit and private employers will be utilized as work-sites.
Clients may receive pay for verified job searches during the last month of the WEX contract.
Paid job searches will not exceed five (5) hours per week. WEX is intended to assist a client
gain new employment skills and multiple placements at the same work-site or same field will be
considered on a case-by-case basis. Clients participating in an A&D program may be considered
job ready. Staff will consider a paid work experience after a recommendation is received from
the clients A&D counselor. The recommendation must document that a work experience
placement will not negatively affect the client treatment plan or goals.

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Upon approval of a WEX Contract, Staff will enroll clients for a Relia-Card. All distribution
of WEX wages will be done via Relia-Card. Clients that fail or refuse to register with the ReliaCard Program may be denied or terminated from the WEX Program.
All clients actively participating in WEX will have their performance evaluated by the worksite supervisor on a monthly basis. The evaluation is necessary to determine any issues that arise
such as attendance, punctuality, appearance, quantity of work, quality of work, attitude,
initiative, human relations, safety practices and training needs. Staff will assist the client in
developing a resume prior to placement and assist them in updating it following the completion
of a contact, if needed.
Clients that successfully complete their WEX contract must wait 12-months from the date
the WEX contract ended before they may apply to utilize the WEX component again. They can
apply to utilize other job training services.

F.

WORK EXPERIENCE CONTRACT
All clients participating in WEX activities will have:
1. A completed case plan signed and dated by Staff and client.
2. A completed WEX contract signed by the client, Staff, the employment site representative
and the approval of the Director, Program Manager, or CTSI Administrator. The CTSI
General Manager must review and approve all placements within the Tribe. Staff will
provide the General Manager a copy of the client’s current criminal history. Clients that do
have a criminal history will be required to provide a written letter explaining all charges.
3. The following will be submitted to the CTSI Payroll Department prior to the start of
placement: Contract, job description, W-4, I-9 and Relia-card registration / confirmation.
4. An initial Work-site Master Agreement must be completed with all WEX employers. This
document will include signatures of the work-site official, Staff, Director, Program
Manager, or CTSI Administrator. In placements with CTSI, the General Manager or
Administrator will sign the contract in addition to the Director or Program Manager. Staff
are responsible to ensure the Worksite Master Agreement is current prior to the initiation of
a contract. The Program will not pay wages that conflict with the Agreement.

G.

ON-THE-JOB-TRAINING (OJT) (REFER TO DOL ELIGIBILITY)
Paid On-The-Job Training will be a service provided to eligible clients hired in the public,
non-profit and private sectors, within seven (7) working days of the hire date. The intent of this
component is to enhance the employability of the client. The employer will hire the client as a
regular employee and pay the client directly from their payroll. The client will receive the same
benefits as any other employee of the employer.
The employer will be reimbursed by the Program on a monthly basis for up to 75% of the
starting hourly wage, less any fringe benefit paid by the employer as allowed in the Program
annual budget guidelines. The contract will not exceed six months or $4,500 whichever comes
first. Specific details of the On-The-Job Training Agreement will be included in an OJT
contract. All applicants for this service must meet the entry-level requirements of the particular
job.

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Clients that successfully complete their OJT contract must wait 12-months from the date the
OJT contract ended before they may apply to utilize the OJT component again. They can apply
to utilize other job training services. An OJT contract will not be approved with the same field
of work. Clients that quit or are fired from employment within 6 months from the termination of
the contract will not be eligible for OJT for a period of 14 months from the last date of
employment.

H.

OJT CONTRACT
1. All clients participating in OJT activities will have:
a. A completed case plan signed and dated by Staff and client.
b. A completed OJT contract signed by the client, Staff, the employment site representative
and the approval of the Director, Program Manager and/ or CTSI Administrator. OJT
contracts with CTSI must be signed by the General Manager or Administrator.
c. A job description, reviewed and approved by the client, as dated and signed.
The participant will complete an OJT timesheet and submit it to the employer. The employer
will review for correct hours and sign off. The employer will submit the OJT timesheet to staff
after the last workday of the month for reimbursement.
2. Unacceptable OJT Contracted Work-sites:
OJT contracts must not be entered into with employers who:
a. Have received payments under previous OJT contracts and have exhibited a pattern of
failing to provide OJT participants with continued, long-term employment. This includes
failing to offer regular employee status, wages, employment benefits and working
conditions at the same level and to the same extent as other employees working a similar
length of time and performing the same work.
b. Have not compensated trainees at the same rates, including periodic increases, as
trainees or employees who are similarly situated in similar occupations by the same
employer and have similar training, experience and skills.
Should the OJT placement fail, Staff will evaluate the reason for the failure; develop a
corrective action plan with the client, if possible. Should corrective action be needed Staff will
assist the client in correcting the reasons for the OJT failure. Should the OJT fail due to the
client’s refusal to accept corrective action, OJT services will not be available for 18 months
from the time the client left the job.

I.

DIRECT PLACEMENT (DP) (REFER TO DOL ELIGIBILITY)
This service is available to all eligible participants who have the opportunity for permanent,
unsubsidized employment and are hired by an employer directly. Exceptions may be made for
seasonal employment with the approval of the Director. Applicants must apply for services
within seven (7) working days of the start date. Once the job has been secured and documented
with a “Letter of Hire” completed by the employer, supportive services may be provided as
necessary to assure successful employment. The Letter of Hire must indicate the applicant has
been hired for a permanent position. Clients will not exceed the early budgeted amount for

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Direct Placement (Standard support service budget caps do not pertain to DP). Services can be
provided for 30 days from case plan development. A high school diploma or GED is not
required to utilize this service.
Clients that successfully utilize DP must wait 12-months from the last date of service before
they may apply to utilize DP again. They can apply to utilize other job training services. Clients
must maintain employment for six (6) months to be considered successful.

J.

CORE SERVICES

This Program provides employment enhancement services to individuals who are not
currently enrolled in other 477 components but need assistance with job referrals, resumes,
cover letters, employment counseling / coaching, job search assistance, etc. to become more
employable. The main resource for clients is the assistance of staff. The Program will not
provide financial assistance directly to a client enrolled in CORE Services. The Program may
provide limited support services that are directly tied to an imminent job opportunity. An
imminent job opportunity is defined as verified job interviews or pending employment offers.
Support services include interview clothing and transportation assistance to that interview. The
Director may approve other support services. This component will not provide support services
for items such as car repairs, insurance, and tools / equipment. The client may participate in
Program sponsored activities, trainings and workshops as well as receive incentives for such
participation.
Staff will maintain current information regarding the local labor market and job
opportunities. Staff and the Oregon Employment Department will work together through the
One Stop process in assisting participants to complete resumes, cover letters, remove barriers to
employment, and to locate employment opportunities.

K.

DRUG & ALCOHOL SCREENINGS
WEX clients must complete a drug screening prior to the initiation of a contract. Clients
who test positive or refuse a screening for WEX placement may apply for other services. Once
the client follows through with recommendations given by the CTSI Alcohol and Drug Program
or outside resource, they can reapply for WEX. Failure to complete the assessment and follow
through with recommendations will make the client ineligible for WEX, regardless of the
amount of time passed, until the client completes the necessary processes.
OJT clients will be required to complete a screening.
CRT clients receiving services in a work setting (including use of heavy equipment or power
tools), pre-apprenticeship or practicum will be required to complete a drug screening prior to the
initiation of the contract.
Clients must submit to doing a screening within 30 minutes of being told.
Placements within CTSI will ignore positive test results for THC unless the client is under
the age of 21. Clients under the age of 21 and test positive for THC or other drugs will be denied
services for WEX, OJT and CRT (as outlined above) until they meet the requirements listed
below. The Program will follow the drug testing policies of other employers concerning THC.
Clients who test positive with verified lab results will be referred to the CTSI Alcohol and

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Drug Program or another outside counseling resource immediately and the case plan will be
revised to include the recommended treatment. A revised case plan must be done to eliminate
this employment barrier. The new case plan will require the client to make an appointment for
A&D services within ten (10) calendar days and an assessment be completed within thirty (30)
days from the first appointment. Clients are required to submit documentation of the assessment
and treatment plan. Failure to follow through with the referral and / or comply with treatment
plan may result in loss of benefits and / or services. Clients that leave the Program while seeking
treatment due to a positive UA will have A&D activities on their new case plan when requesting
services in the future. Clients will need to provide documentation that treatment was completed
for this activity to be removed from future case plans. Clients may complete a new A&D
assessment as documentation to show that A&D is no longer an employment barrier.
Clients that refuse to take a drug test (Saliva test, mouth swab, UA), or tamper with the
device, or do not submit to a test within 30 minutes; the test will be considered automatic
positive. Clients will not be permitted to leave the office and come back to take the test. Clients
that choose to leave the office will have an automatic presumptive positive. Refusal to take the
test will result in an automatic denial of WEX, OJT or CRT. An LON will be mailed to the
client notifying them of the action.
Staff must notify CTSI ICW Program for all positive test results when there are children in
the home. A report by Staff will be given to ICW due to being a mandatory reporter.

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VI. SUPPLEMENTAL YOUTH SERVICES


A.

DESCRIPTION
Native American Youth (Native American, Native Alaska, and Native Hawaiian) ages 14 to
24 are eligible to apply for Supplemental Youth Services (SYS). Youth must be age 14 prior to
the date of application. The Supplemental Youth Services Program will prioritize work
experience or classroom training activities for eligible applicants. In addition, services may
include but are not limited to tutoring, life skills, financial literacy, incentives and
sporting/educational summer camp fees.
All participants need to have a cumulative Grade Point Average (GPA) of at least 2.0, all
necessary credits obtained, up to current grade level and meet the State of Oregon standards of
education before they may participate in the work experience component.
SYS will prioritize youth academically at risk or out of school as documented by school
records. The program will also prioritize Native youth that are homeless, pregnant, a teen
parent, or emancipated. If federal funding allows, at least 30% of budgeted funds will serve outof-school youth. All applicants must complete an Application for Services signed by a parent or
guardian if under the age of 18. If an applicant is homeless and the parent or guardian is not
available, a letter from a counselor or caseworker will document the applicant’s situation and
need for services. This requirement does not apply to youth that are emancipated.
Paid Work Experience: Similar to the adult WEX component, income eligible youth will be
placed in job training sites to develop employment skills. Public, non-profit and private
employers may be utilized for work sites. The wage and contract hours will be determined by
the Director and included in the annual budget.
Classroom Training: Similar to the adult CRT (basic education) component, income eligible
youth who are lacking educational credits or GPA may receive assistance with basic education.
Services may include assistance with tuition, fees, books, stipends and support services as
justified in the case plan. For youth under the age of 18, stipends will only be offered throughout
summer school. The stipend rate and contract hours will be determined by the Director and
included in the annual budget.

B.

ELIGIBILITY REQUIREMENTS
The family income must fall within the income guidelines established annually by the
Director and included on the annual budget. Income eligibility will be based on 30-days prior to
the DOR.
All SYS clients must have:
1. A completed 477-SSP Application.
2. A completed case plan signed and dated by the client, parent (if applicable) and Staff.
3. A contract for services, as justified in the case plan (CRT and/or WEX).

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4. A completed I-9 and W-4 form on SYS WEX participants.
CRT and WEX will require a completed SYS contract signed by the student, the student’s
parents if under the age of 18, Staff and work-site representative. Placements within CTSI
require administrative approval by the Director, Program Manager, and/or CTSI Administrator
before services begin. If the worksite is newly established, a Work-site Master Agreement will
be completed with the employer before initiation of the contract. There must be a job
description with the SYS-WEX contract.
Clients that successfully complete their contract must wait 12-months from the contract end
date before they utilize the same component again. Clients that utilize SYS and turn 18 years old
may utilize the regular adult components upon successful completion of SYS. Youth at Risk
students (are academically at risk, or sporadically attending school as documented by school
records) may be eligible for extended SYS. These cases will be handled on an individual basis
in consultation with Staff and the Director. In these situations, Staff must have at least monthly
contact with the student, the student’s parents / guardian, and school officials. The case plan
must include what is expected of the youth concerning school performance.
There are youth services directly targeted to Siletz tribal members. Refer to TANF Purpose
3 and TANF Purpose 4 of this Manual.

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VII. SUPPORTIVE SERVICES


A.

DESCRIPTION
This service is available to all eligible participants who are currently enrolled in a
component unless stated otherwise. Support services are based on the individual needs of each
participant and are not entitlements. Eligibility, expenditure guidelines and limits are set by the
Director and may change periodically based on available funds, cost of services and client
demand. The purpose is to assist participants in over coming barriers identified on their case
plan and maintaining on-going compliance.

B.

SUPPORTIVE SERVICE GUIDELINES
Supportive Services will only be allowed for an approved client. The client must be in
compliance or working on becoming compliant to be eligible to receive supportive services
related to self-sufficiency activities.
Staff shall consider the most cost-effective method to meet the individual needs of the
participant. Supportive Services are available to each component except Direct Placement.
Limited support services are available for Core Services. All other community & tribal
resources must be exhausted before utilizing supportive services, as this is a secondary resource.
Requests for support services shall be submitted in writing.
Listed below are unique requests and should be handled accordingly:


Transportation: Recipients of gas vouchers and gas cards must provide receipts and possess
a valid driver’s license and insurance. The purchase of any item other than gas will be
considered an overpayment;



Cell Phones/Phone Cards: The Program will not provide these. These can be purchased with
Direct Placement if they are listed by the employer and needed for employment. Clients will
be encouraged to apply for phone assistance programs;



Phone Bills: This service can be paid for medical reasons only. Proper documentation needs
to be provided for justification;



Internet/Cable: Cable service will not be provided with support services. Internet bills may
be covered if required for educational purposes (higher education classes, etc.) These
expenditures will need to be reviewed with the Director;



Utility Bills: The Program can assist with past due utility bills (electricity, water/sewer,
natural gas, garbage). The utility bill must be in the client’s name. All other resources must
be utilized prior to support services. The Program will only cover a percentage of the bill
when there are roommate situations regardless of using support services or vendor pay from
a cash grant. A Vendor Payment Agreement will be required for cash assistance clients if
requesting this service. Deposits are allowable;



Rent: The Program can cover past-due rent when all other resources have been utilized. The
Program will only cover a percentage of the rent when there are roommate situations

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regardless of using support services or vendor pay from a cash grant. A Vendor Payment
Agreement will be required for cash assistance clients if requesting this service. Move in
costs are allowable;


Childcare: Rates will be established on a yearly basis and included in the budget. Childcare
is allowable for approved self-sufficiency activities as identified on the case plan;



Clothing, tools / equipment;



Relocation assistance for employment purposes;



Required union fees (prior to first paycheck);



Grooming and cosmetic expenses (i.e. dry cleaning, laundry supplies, haircuts, personal care
items) when related to employment, training or job-related education;



Substance abuse and mental health counseling (if not otherwise covered through Tribal
health services, insurance or provided by other state or public health services);



Dental services and eye glasses (same restrictions as substance abuse);



Meal vouchers/baskets for approved TANF families and for identified holidays
(Thanksgiving and / or Christmas). Annual funding amount will be included in the budget.
An annual Policy Clarification will detail procedures and deadlines;



Winter heating allowances for approved TANF families. The allowance will be added to the
TANF grant and not exceed 4 consecutive months. The family must utilize all other energy
assistance resources prior to receiving the allowance. The allowance will be added to the
yearly budget. Procedures will be outlined on an annual basis and provided to staff prior to
October;



Educational costs for approved TANF families: This includes tuition, fees and supplies;



Parole / supervision fees.



Home Visiting Incidentals for Teaching: The Program will distribute baby wipes and a book
for each lesson. Other incidentals may be provided as outlined in the curriculum. If the item
is below $10.00, the client will not be required to sign for the item. Staff will document the
lesson number for the Accounting Department and document the situation in the narratives
and expenditures. Some incidentals may be distributed after the child is born.



Home Visiting – Requests for support services will be considered on a case-by-case basis.
The Program will evaluate the need, program requirement vs. voluntary activity, and
household resources prior to determination. No support services will be provided prior to
eligibility determination.



Fines/legal fees: The fine cannot be the result of a felony and will be evaluated on a case-bycase basis with the Director. For TANF participants, the expenditure is State MOE. Paying
fines and/or legal fees is allowable if the individual is not fleeing to avoid prosecution,
custody or confinement after conviction and is not violating a condition of probation or
parole imposed under federal or state law. The expenditure must remove barriers to

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employment or self-sufficiency. The Program will require clients to provide documentation
detailing: dollar amount of all fines, verification the fines are not the result of a felony,
compliance with parole/probation (if applicable), verification the city, county or state will
release the restriction if paying to reinstate a drivers license, and a written request with a
statement that any unpaid balance will be paid by the client. The Program can only assist if
the support service removes a barrier. The Program will require the client to seek a payment
plan with the option for a down payment. The funding limit will be included in the annual
budget for employable clients. The regular support service limit applies to non-employable
clients.
Staff will assist clients with budgeting classes for those utilizing support services for basic
needs.
Services will follow all CTSI purchasing policies and procedures. Included in CTSI
purchasing policies is the clause that reimbursements will not be made to a client after they have
already paid for a service / item. To prevent clients from engaging in illegal behavior, the
Program will not cover expenses such as registrations when the client does not have a driver’s
license.
The Coordinator, Director or Program Manager must give final approval before this service
may be initiated. All verbal approvals will be noted in the case notes. Expenditure guidelines
and limits will be set in the budgeting process each calendar year. Participants will not exceed
the yearly budget cap unless approved by the Director and Programs I Manager.

C.

INCENTIVES
All participants will be eligible for incentives based on achievements met on their case plan.
Incentives can include but are not limited to gift cards, gas cards, and CTSI merchandise. The
Program may provide door prizes to events funded under TANF Purposes 3 and 4. Staff will
nominate clients using the Incentive Nomination Form that must be approved by the Director or
Programs Manager. Incentive caps will be included in the annual budget.
Home Visiting Bucks - As a participant in the Home Visiting program, clients are eligible to
receive Tribal Home Visiting Bucks. Clients receive one incentive Buck (THV Bucks) for each
completed home visit and clients will receive two THV Bucks for each Home Visiting
sponsored event or activity, for a maximum of two events per quarter. THV Bucks are valued at
$5 each and may be redeemed for the following; Amazon gift cards, Fred Meyer gift card or
diapers. Clients can redeem THV Bucks once per month and the staff has one week to purchase
the selected item. The Home Visitor will distribute at the next lesson or the client can pick-up at
the office. Clients must be active and participating in the Program to be eligible. THV Bucks
must be redeemed upon case closure unless the client is closed for no contact.

D.

DIVERTED SERVICES
This service is available for those who have been employed for a minimum of 45 calendar
days, and are at risk of losing their employment. This service can be utilized no more than five
times in a lifetime. Payments must be intermittent. Household income must not exceed 185% of
the Federal Poverty Level income guideline. Applicants must provide documentation of need
and evidence how this service will assist them in retaining employment or prevent job loss.
Expenditure guidelines and limits will be set in the budgeting process each calendar year.

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Diverted services will not pay traffic fines, bills incurred prior to employment, or costs incurred
from illegal activities. The following information must be completed:
1. A completed Program application with all necessary documentation;
2. Completed case plan;
3. Verification of employment and verification how this service will prevent job loss.

E.

RE-ENTRY SUPPORT
This service is available to incarcerated and recently released individuals who are
transitioning to the community from incarceration. The release from incarceration must have
been within the last 45 days from the Date of Request and the length of incarceration must
exceed three months to be eligible for re-entry support services. The Director may approve
extensions to the 45-day timeframe.
The Program will provide cash assistance and expanded support services to clients once
released if they meet eligibility criteria for TANF or GA. This type of support services is
intended to meet unique needs and is not limited to the restrictions listed under other support
service categories. Clients requesting Re-Entry Support Services will be required to provide
documentation from parole / probation of their release requirements. This is to ensure the case
plan reflects similar activities. Clients can utilize this service no more than 2 times per lifetime.
These support services are limited to 1.5 times the yearly budget cap and can be utilized for
expenditures such as housing or utility deposits, fines not as a result of a felony, and parole /
supervision fees.
Staff may participate in prison re-entry fairs or events that are designed to introduce services
to incarcerated persons and prepare them for release. The Program may also provide CORE
Services to individuals still incarcerated. These services may include but are not limited to:
employment preparation (resumes, interview skills, etc.), coaching, referrals to mental health,
behavioral health, permanent / transitional housing, and/or other agencies that support selfsufficiency and re-entry. While incarcerated, a program application is not necessary if we have
verification they are American Indian / Alaskan Native. Once released, these individuals may
apply for DOL services.

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VIII. EMERGENCY ASSISTANCE


A.

DESCRIPTION
This service is available to enrolled members of federally recognized tribes who meet
income limits established in the annual budget. Emergency Assistance is intended to be a onetime service to address emergent situations or basic needs, such as floods, fire, utility shut-off
and housing needs to avoid eviction / homelessness. In addition, the Program is intended to
assist eligible clients impacted by natural disasters, pandemics, and states of emergency issued
by federal, state or tribes. Deposits and move-in costs are eligible for Emergency Assistance
services. Payment for past due or current rent will require a legal rental agreement between the
client and property owner. The rental agreement and all utility bills must be in the client’s name.
Vendor payments for rent and utilities will be divided by household composition similar to
support service policies.
This service will provide a direct payment to a provider / vendor. Staff shall consider the
most cost-effective method to meet the emergent need. A W-9 form must be completed for all
vendors. This component may be utilized once per client / family in any 24-month period
(starting 4/15/16). This service can be utilized no more than five times in a lifetime. The
maximum benefit under this component will be established once per year as a part of the annual
budgeting process. Budgeting limits will be effective from January 1 to December 31 of each
year. Services will be provided for 30 days from the approval date. For budgeting purposes,
Staff will determine if the household is considered “EA-Families” or “EA-Single Adults”.

B.

ELIGIBILITY REQUIREMENTS
All applicants requesting Emergency Assistance must have:
2. A completed Program application;
3. A completed case plan signed and dated by the client and Staff documenting need for
Emergency Assistance;
4. Verbal or written approval by the Director and / or Program Manager.
Emergency Assistance is considered a last resort. Applicants will try and apply for
assistance from community agencies and tribal resources. Staff will assist the client in obtaining
emergency assistance from other sources before a request for service will be processed to the
Director and / or Program Manager.

C.

NON-ELIGIBLE APPLICANTS
The following income eligible applicants are not eligible for Emergency Assistance:
1. Clients currently enrolled in cash assistance. Emergency Assistance is not intended for those
clients that request to close their cash assistance case, apply for EA and then reapply for
cash assistance;
2. Applicants that quit a job without good cause or are terminated from employment with cause
within 60 days of the DOR. However, if it has been found by Staff that the job quit has

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created a hardship on the children in the household, a vendor pay may be allowed to prevent
homelessness, as long as the adult household member(s) are seeking employment;
3. Applicants who have utilized Emergency Assistance five previous times or within the last 24
months.

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XI. GRANT ASSISTANCE FOR SINGLE ADULTS


A.

GRANT ASSISTANCE FOR SINGLE ADULTS (GASA)
The following individuals may make an application for cash assistance services:
a. Adult Siletz tribal members;
b. Adult Siletz tribal members and non-tribal or tribal spouse / significant other, without
dependents. Spouses / significant others of a federally recognized tribe other than Siletz will
first be referred to the Bureau of Indian Affairs or local tribe for their General Assistance
Program;
c. Emancipated minor Siletz tribal members without dependents;
d. 18 - 26-year-old Siletz Tribal members not being claimed as a dependent by another person
such as on taxes. They must have made a request to access their Minor Trust Account of
their Tribal Per Capita benefits and show this as a resource and / or unearned income if
received in the six months prior to the date of application;
e. Individuals presenting themselves as a couple in the community and reside in the same
dwelling as defined under TANF Benefit Group, i.e. fiancée / significant other will be
determined as one household. This includes same sex couples and those who are in a
domestic partnership. If a prior relationship has been established by the Program, the
household must be combined;
f. Temporary Assistance for Needy Family clients that have reached the 60 months’ time limit
and have utilized all other available resources.

B.

ELIGIBILITY REQUIREMENTS
The applicant must have an unmet essential need. Essential needs are defined as food,
shelter, clothing, and utilities.
All eligible single adult applicants must meet the State Adult Income Payment Standards. In
unique situations, the Program may initiate alternative payment standards. This may be during a
pandemic, natural disaster or during a federal, state or tribal emergency declaration. Once
income eligibility has been established, Staff and applicant will review the completed
application and create a case plan. The case plan will document the need for cash assistance and
identify barriers to employment and self-sufficiency. This document is considered complete
once the document is signed and dated by Staff and client. Staff will contact the Director or
Program Manager for final approval of the application.
Applicants under the age of 26 that reside with their parents or others that may claim them
as a dependent on tax returns must provide a Tax Verification Form provided by the Program.
The form states they will not be claimed as a dependent on a tax return the same year they are
on General Assistance. This policy applies regardless of the length of time that the client was on
the Program or under another’s care.

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C.

RESOURCES
Resources are liquid assets available to the Tribal member, unless specifically excluded by
federal statute or listed in this manual under exempt resources. Liquid assets are properties in
the form of cash or other financial instruments that can be converted to cash, such as savings or
checking accounts, promissory notes, mortgages and similar properties. The client must actively
pursue any asset for which they have a legal right or claim.

D.

RESOURCE LIMIT
Single adult applicants may retain a resource limit of $2,000 available to the household.
Any resource that can be easily converted to cash will be counted as income in determining
eligibility for GA.

E.

EXEMPT RESOURCES
No applicant for or recipient of the Grant Assistance for Single Adults shall be required to
dispose of the following resources:
1. A capital resource used in the production of income for self-employment;
2. His or her home including personal belongings;
3. Insurance policy;
4. One vehicle: With an equity value up to $10,000, any amount over the equity value is a
countable resource. The total equity of a second vehicle and / or all-terrain vehicles will be
considered a resource to determine eligibility.

F.

INCOME
1. Gross Income:
Known as “before taxes”, is the total monthly amount from all sources (household
members), whether earned or unearned, before any deductions are made. This is the primary
type of income that will be used in determining eligibility and benefits for the Program.
Earned income from self-employment will be determined after reviewing monthly profitloss statements. Applicants can deduct the cost of doing business when arriving at gross income.
All income, whether earned or unearned, must be verified with the applicant's aid and
recorded in the case narrative, dated and directly related to the application and budget
(corresponding dates) regarding the approved Siletz Grant Assistance.
2. Earned Income:
Refers to cash earned by an individual. Income is verified by the best available information,
which would consist of pay stubs presented by the client, or in the absence of pay stubs, an
interview with the employer, or any other reliable source that could provide verification. Earned
income will be reduced the next eligible monthly grant.
Cash income is the receipt of wages, salary, commission or profit from activities in which an
individual is engaged as an employee or through self-employment.
Earned income is also income earned over a period of time, but for which settlement is
made at a single given time, such as the sale of crops or livestock.

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3. Annual Income:
Recurring annual income received by applicants, such as teachers, which when prorated for
12 months, exceeds basic monthly-defined need, leaving the applicants without resources for
brief periods of time. If this is known in advance, such applicants should be assisted through
counseling to budget their income. All recurring annual income will be prorated monthly except
the CTSI Per-Capita distribution which is calculated the month it is received.
4. Unearned Income:
Unearned income may be received on a regular or irregular basis. When receipt of such
income is sporadic or unpredictable, appropriate allowances must be made. The following are
examples of unearned income (See Asset Review Chart at the end of the manual for how the
income is counted as a resource)Unearned income is counted dollar for dollar and reduced
from the eligible grant the month it is received. If income is received after the grant has been
received for the benefit month, the income will be reduced from the next eligible monthly grant.
a. When a spouse / significant other in the household receives General Assistance directly
from the BIA, the income will be counted as unearned household income;
b. Interest payments or dividends from capital investments such as savings accounts,
bonds, notes, and mortgages;
c. When there is a lease or rental from property other than the primary place of residency
the income received is countable unearned income and the equity value of the property /
residence is countable;
d. Gross income from minerals, gas, and oil, as well as bonuses, delayed rentals and the
sale of homegrown produce are to be considered as unearned income;
e. The sale of any home produce from garden, livestock, wood and poultry is to be
considered as unearned income. If the home produce is utilized by the recipient and their
household for their consumption (as distinguished from being sold or exchanged) it is
not to be considered in determining need or the amount of the assistance payment;
f. Life insurance, pensions, compensations, Veteran’s Benefits, railroad retirement,
unemployment compensation, workman's compensation, strike benefits paid by unions,
survivor’s benefits, and allowances for dependents of military personnel are possible
sources of income to the recipient and / or dependents;
g. Cash benefits intended for the exclusive benefit of identified children, such as survivors'
benefits, shall not be considered as available to the entire household;
h. Contributions: Recurring contributions actually received in cash, such as child support
payments and alimony, are to be considered unearned income available to meet need;
i. Land Sale Income: Income derived from sales of trust land shall be considered as
income when it becomes available to meet need unless set aside for the specific purpose
of reinvestment in trust land or a primary residency by the end of one year from the date
it was received. If not, it shall be counted in its entirety as available to meet need;

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j. Income from the Sale of Real or Personal Property: Income derived from the sale of real
or personal property, unless otherwise restricted, shall be considered as income available
to meet need. Unless proceeds from the sale are reinvested in trust land or a primary
residency within one year in accordance with the provisions of (2) above;
k. Utility Allowances: Income or reimbursement for utility allowances will be counted as
unearned income;
l. Personal Belongings: The sale of personal belongings will be counted as unearned
income to meet need.
6. Income Disregards:
Various Federal statutes require certain income to be disregarded in determining need.
The following resources must be disregarded in determining available resources:
a. Judgment payments distributed to Indian tribes up to $2,000 per person per payment
(P.L. 98-64);
b. Income received by Indians from Interests Held in Trust, not to exceed $2,000 per year
per (PL 103-66);
c. The Food Stamp Act allotment or USDA Commodity Program Services;
d. American Red Cross or Federal, State or County disaster relief funds;
e. Low-income heating and energy assistance payments (P.L. 98-558);
f. Any portion of payments made under the Alaska Native Claims;
g. Client is receiving / applying for Grant Assistance for Single Adults (GASA) due to
being over the TANF time limit provisions: If and when the client should receive child
support for children that are under age 18 (or enrolled in school, up to age 24) and are
claimed as dependents of the client, all child support payments received for those
children will be considered exempt income and will not affect the GASA benefit amount
and not be used in determining eligibility;
h. CTSI Elders stipends (GA Redesign Plan).

G.

DETERMINING AND CALCULATING BENEFITS
Clients applying for GA without earned or unearned income will be paid according to the
State Income Payment Standard. To determine the amount of the initial assistance payment, the
monthly benefit amount shall be prorated from the DOR or date of eligibility if different, given
the client has made active efforts to provide documentation within the allowable 45-day pending
period.
In prorating the initial payment, the eligible grant amount for a whole month shall be
divided by thirty, then multiplied by the number of eligible days in the initial payment period,
rounding down to the nearest whole dollar. Should the client request services on the 31st day of
the month, they will be eligible for one day of service for that month. Staff must complete a
Grant Calculation Sheet each time the grant amount changes. In calculating the first month’s
benefits, Staff will count any anticipated and actual income expected to be received in that

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month. Thereafter, actual income will be counted the month it is received.
When there is an increase in the number of people in the benefit group, child or adult, a
current GA client must update their application and submit the supporting documentation as
required for the additional household member. This will generally include but not limited to,
social security card, birth certificate for a child, Oregon identification/driver’s license for an
adult, proof of tribal enrollment, and proof of benefit changes such as OHP, food stamps/USDA.
Once an updated Application for Assistance has been completed and all supporting
documentation has been submitted, the person will be added to the benefit group effective the 1st
day of the following grant month. For example, the completed Application and documentation is
received on 4/10/2021. The grant will increase in an amount based on the payment standard
effective 5/1/2021. This applies to adding individuals during the intake process as well.
Clients with earned or unearned income who remain within the countable income guidelines
for cash assistance will be eligible for services after the following deductions have been made:
1. Earned Income Deduction:
Clients employed, but within the State countable income limit, will receive the State
Payment Standard with a 50% reduction of the earned income.
2. Unearned Income Deduction:
Unearned income is deducted at a dollar for dollar rate. Examples of these types of income
include but are not limited to: (See Asset Review Chart at the end of the manual)
a. Unemployment Insurance benefits;
b. Social Security Benefits (SSB): Retirement (OASDI), Disability (SSD), and Survivor’s
Death Benefits;
c. Higher Education Subsistence (All or any portion of the grant determined as Essential
Need) i.e. food, clothing, personal etc. to prevent duplication of services.

H.

INITIAL GRANT PAYMENT & MONTHLY PAYMENT SCHEDULE
Staff will process all check requests within five (5) working days of the date all required
documentation and home visit is complete. The Grant Calculation Sheet documenting the
monthly payment standard and pro-rated benefit for the first month of service will be attached as
documentation for the check request. If the 1st working day of the month falls on a weekend or
Tribal holiday, payment will be made and available for client pickup on the preceding workday.
Anticipated income will be used for month one of cash assistance. Month two is a full grant.
Month three is calculated on the difference in actual vs. anticipated income in month one. The
same income will not be counted twice against different monthly grants. This information will
be documented on the Monthly Report Form. This budgeting process will continue unless a
change in the household situation causes ineligibility. If a client has unpredictable wages or
resources, Staff can suspend a client up to three months rather than closing the case. No services
will be provided while on a suspension and eligibility will be re-evaluated monthly to determine
is the case should be reinstated or closed after month three. Clients are not required to comply
with case plan requirements while on a suspension.
Upon approval of all cash assistance grants, Staff will enroll clients for a Relia-Card. All

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“on-going” distribution of cash assistance payments will be done via Relia-Card and on the
same schedule described above. Enrollment into the Relia-Card program is required and clients
that fail or refuse to enroll may face program sanctions or case closure. Other distribution of
funds, such as, new grants, overturned sanctions or underpayments will be issued via check. It is
the client’s responsibility to address issues regarding fraud, lost or stolen cards directly with the
Relia-Card Program. Staff will provide guidance on Relia-Card, which will include but not
limited to activation, online banking, customer service, fees, ATM’s, etc.
Periodically, clients may require special arrangements in dispersal of grant benefits or
payments to assist them in their goal toward self-sufficiency. The following arrangements may
be utilized if needed:
Vendor Payments & Third-Party Payments:
Grants may be made payable to a third party/vendor/provider on behalf of the client when it
is determined that the client may not be capable of managing their own finances or a third party
/ vendor / provider has assumed responsibility for providing care and maintenance due to
incapacity of the client. Justification for the arrangement of third-party vendor / provider
payments shall be entered in the case notes. Staff will assist in locating the most responsible
payee to best serve the needs of the client but will not be responsible should the payee fail to
serve the best needs of the client. A W-9 form must be completed and on file with the CTSI
Accounting Department for all vendors. A Vendor Payment Agreement Form must be
completed listing out the payment arrangements.

I.

RE-DETERMINATION
All recipients will be reviewed every six (6) months or whenever there is an indication of a
change in circumstances. All active grant assistance cases must reapply for services not less than
once every six months.
The TSS will send a LON for Re-Determination to the client with an application attached by
the 10th of month five (5). In this process, both the client and spouse / significant other (if
applicable) must sign an updated application containing essential information needed to
establish continued eligibility for the Program. The client will have 45 calendar days, or the next
business day should the 45th day fall on a weekend or holiday, to submit their re-certification
Application for Assistance with their new eligibility period beginning on the 1st of month seven.
If a client fails to complete the Re-Certification Application for Assistance within the 45days, their grant assistance will end on the last day of month six. This closure date will be
included in the client’s LON for Re-Determination. Extensions to the 45-day pending period
will need to be approved by the Director and will only be approved if caused by administrative
error or other reasons outside the client’s control (inclement weather, etc.).
Changes in household composition will make it necessary to complete an update application
for services to add / remove a person from the grant. The reviewed case by Staff does not
supersede the client’s responsibility for reporting changes that may affect their eligibility for
assistance. All updated Applications for Assistance will need to be approved prior to any further
services being provided. If adding a person to a cash assistance case, they will be placed on the
grant the next full month of assistance after the case has been approved.

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J.

NON-COOPERATION DISQUALIFICATION
Clients that do not comply with the activities or timelines in their case plan will be
considered in a non-cooperation status. Clients who are in non-cooperation status will face a
disqualification. Disqualifications/sanctions are intended to induce cooperation. Disqualification
will lead to monetary sanctions and eventual termination from services.
During a disqualification, the client will receive no direct cash benefits to them. All
payments and purchases will be made by direct vendor payments for rent, utilities and limited
hygiene products only. A W-9 form must be completed and on file with the CTSI Accounting
Department for all vendors.
Disqualifications are progressive, however after three instances of non-cooperation a GASA
client will be terminated from services for a minimum of 60-days. Applicants will return to the
last disqualification level, if they re-apply less than 120-days from their termination date and
will be considered in a “Pay for Performance” status. Applicants will be referred to complete
referrals or other items during the application process they were required to complete the
previous time they were on services. Failure to complete the referrals or required activities may
cause them to be in non-cooperation status and not eligible for a grant as they are in a “Pay for
Performance” status.
If a cash assistance client left with a 60-day disqualification from services, reapplied in less
than 120 calendar days from the date of termination, and failed to follow the case plan or
program requirements, this would result in a month three disqualification and be terminated
from cash services for 60 calendar days. The client must have no instances of disqualifications
for 12-consequtive months in order to return to the first disqualification (sanction) level.
If a client re-applies 120-days after the date of termination, the sanction level re-starts at
level (month) one. Any current sanction status and current level will follow the client if they
switch components. Should a client receive a sanction and their case closed prior to it being
implemented, the sanction will apply to the next eligible grant unless the client is off services
for 120-days.
COURSE OF ACTION
DISQUALIFICATION
LEVELS

*Pay for Performance applies throughout the sanction process. Only vendor
pay for rent, utilities and limited hygiene products can be made during a
sanction period.

Month One

Month one of disqualification will result in a grant reduction of
$50.00.

Month Two

Month two of disqualification will result in a grant reduction of
$100.00, and at this time, an assessment must be made to identify
additional barriers preventing client’s cooperation.

Month Three

Month three of disqualification will result in grant closure and
termination from services for a 60-day period.

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X. TEMPORARY ASSISTANCE FOR NEEDY FAMILIES


A.

TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF)
This service is available to enrolled American Indian / Alaska Native (AI/AN) tribal
members with dependents, non-enrolled head of households with enrolled AI/AN dependents
and non-enrolled biological parents of AI/AN dependents. Cash payments are provided to
eligible tribal member families to assist in meeting basic needs. Persons receiving TANF must
participate in self-sufficiency activities as stated in the case plan, unless found to be exempt by
the guidelines set forth in this Manual.
1. Temporary Assistance for Families components include:
a. Pre-TANF: Short-term diverted services;
b. Cash Assistance: 1 & 2 parent household. (Same sex couples included);
c. Cash Assistance: Non-Needy Caretaker Relative;
d. Temporary Assistance for Needy Families -TWEX (Work Experience);
e. Childcare: (TANF) - TWEX participants only;
f. Emergency Assistance;
g. Housing Stabilization Program for victims of Domestic Violence;
h. Transitional Services / Post TANF;
i. Home Visiting.
2. Individuals that may apply for Temporary Assistance for Needy Families from the Program:
a. One or two parent AI/AN tribal household;
b. Non-tribal adult household with an AI/AN enrolled child;
c. A pregnant enrolled AI/AN tribal member may apply in the 8th month of pregnancy;
d. A minor with a dependent child, at least one person in the benefit group must be enrolled
AI/AN;
e. Families who have experienced documented domestic violence. At least one person in
the benefit group must be enrolled AI/AN;
f. Non-Custodial biological parents of TANF dependents for TWEX;
g. AI/AN households with a child under 12 months for enrollment in Home Visiting
services. Prenatal households are eligible to apply.

B.

ELIGIBILITY REQUIREMENTS
All Temporary Assistance for Needy Families applicants must meet the State Income
Standards. Refer to the State Standards Chart. Once income eligibility has been established,
Staff and applicant will review the completed application and create a case plan. The case plan

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will document the need for TANF services and identify barriers to employment and selfsufficiency. This document will be complete once the document is signed and dated by Staff and
client.

C.

DEFINITION OF TEMPORARY ASSISTANCE FOR NEEDY FAMILIES
1. Parents or caretaker relatives and children are in the same household even if they are gone
for 30 calendar days or more for one of the following reasons:
a. They are absent because of employment (i.e. they are gone looking for work outside of
their area of their residency, or their employment takes them out of their residency).
Employment such as long-haul truck driving, fishing or active duty in the US Armed
forces normally takes an individual out of their household for a period of time.
b. Children are gone for 30 calendar days or more if they are gone for illness (unless they
go into a long-term care Title XIX facility), social services or educational reasons; but
expected to return into the household within 30 calendar days. This does not include
children in juvenile detention or removed from the home and placed into foster care.
Parents are considered in the same household when they spend 30% or more of their time
during the calendar month in the household of the dependent child. A dependent child is
considered a member of the household when they spend 51% of the time during the calendar
month in the household.
2. Siletz TANF Non-Financial Eligibility Requirements:
a. Pursuing and Assigning Benefits/Assets: Except for pregnant females and SSI recipients,
clients must pursue and assign child support, unless there is good cause. Per § 286.75
(a)(8). The Program will return assigned child support received in excess of the total
TANF benefits provided; the amount may not be determined monthly. The Program will
notify the State of Oregon Child Support Division each instance a TANF case is
approved and closed to ensure revenue assignments are completed timely per §286.155
(b). The Program does not offer a pass-through.
The client may claim good cause for not cooperating with the Program to establish
parentage or collect child support. The Director must approve all instances of good
cause. Good cause for non-cooperation exists when:
i. Cooperation is reasonably expected to result in serious emotional or physical harm to
the dependent child or adult;
ii. One of the following circumstances exists and the Program believes that continuing
efforts to obtain support or establish parentage would be detrimental to the
dependent child or adult:
 The child was conceived as the result of rape or incest;
 The child was a victim of child sexual abuse or severe em

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/tribal%3Aconfederated_siletz%3A87f044304a057c20. Public record. Not legal advice.
