# Agency Information Collection Activities Proposed Collection; Comment Request

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URL: https://www.frixlaw.com/law-library/documents/fr%3A99-26147

## Record

- **Collection:** Federal Register
- **Document type:** Notice
- **Published:** October 7, 1999
- **Citation:** 64 FR 54646

## Text

DEPARTMENT OF JUSTICE

Office of Justice Programs

Agency Information Collection Activities Proposed Collection;
Comment Request

ACTION: Notice of information collection under review; (New
collection); Generic clearance of customer satisfaction surveys.

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The following agencies have submitted the following information
collection request for review and clearance in accordance with the
Paperwork Reduction Act of 1995: The Bureau of Justice Assistance
(BJA), Bureau of Justice Statistics (BJS), National Institute of
Justice (NIJ), Office of Justice Programs (OJP), Office of Juvenile
Justice and Delinquency Prevention (OJJDP), Office for Victims of Crime
(OVC), and the Office of National Drug Control Policy (ONDCP). Office
of Management and Budget approval is being sought for the information
collection listed below. This proposed information collection was
previously published in the Federal Register on June 15, 1999, allowing
for a 60-day public comment period.
The purpose of this notice is to allow an additional 30 days for
public comment until November 8, 1999. This process is conducted in
accordance with 5 CFR 1320.10.
Writen comments and/or suggestions regarding the item(s) contained
in this notice, especially regarding the estimated public burden and
associated response time, should be directed to the Office of
Management and Budget, Office of Information and Regulatory Affairs,
Attention: Department of Justice Desk Officer, Washington, DC 20530.
Additionally, comment may be submitted to OMB via facsimile to (202)
395-7285. Comments may also be submitted to the Department of Justice
(DOJ), Justice Management Division, Information Management and Security
Staff, Attention: Department Deputy Clearance Officer, Suite 1220, 1331
Pennsylvania Avenue, NW, Washington, DC 20530.
Written comments and/or suggestions from the public and affected
agencies concerning the proposed collection of

[[Page 54647]]

information should address one or more of the following four points:
(1) Evaluate whether the proposed collection of information is
necessary for the proper performance of the function of the agency,
including whether the information will have practical utility;
(2) Evaluate the accuracy of the agency's estimate of the burden of
the proposed collection of information, including the validity of the
methodology and assumptions used;
(3) Enhance the quality, utility, and clarity of the information to
be collected; and
(4) Minimize the burden of the collection of information on those
who are to respond, including through the use of appropriate automated,
electronic, mechanical, or other technological collection techniques or
other forms of information technology. e.g., permitting electronic
submission of responses.
Overview of this information:
(1) Type of information collection: New collection.
(2) The title of the form/collection: Generic clearance for
Customer Satisfaction surveys.
(3) The agency form number, if any, and the applicable component of
the Department sponsoring the collection: U.S. Department of Justice.
(4) Affected public who will be asked or required to respond, as
well as a brief abstract: Respondents will be current and potential
users of agency products and services. Respondents may represent
Federal agencies, State, local, and tribal governments, members of
private organizations, research organizations, the media, non-profit
organizations, international organizations, as well as faculty and
students.
The Bureau of Justice Assistance (BJA), Bureau of Justice
Statistics (BJS), National Institute of Justice (NIJ), Office of
Justice Programs (OJB), Office of Juvenile Justice and Delinquency
Prevention (OJJDP), Office for Victims of Crime (OVC), and the Office
of National Drug Control Policy (ONDCP), in accordance with the
requirements of E.O. 12862 and the GPRA, wish to conduct customer
satisfaction surveys. The purpose of such surveys is to assess needs,
identify problems, and plan for programmatic improvements in the
delivery of agency products and services.
(5) An estimate of the total number of respondents and the amount
of time estimated for an average respondent to respond/reply: It is
estimated that there will be a maximum of 2,500 respondents per mail
survey; 1,500 respondents per email survey; and 3,000 respondents per
World Wide Web survey. it is estimated that each survey will take
between 3 to 18 minutes to complete.
(6) An estimate of the total public burden (in hours) associated
with the collection: An estimate of the total hour burden to complete a
mail survey is 750 hours; the email survey is 300 hours; and the World
Wide Web surveys 600 hours.
If additional information is required contact: Mrs. Brenda E. Dyer,
Deputy Clearance Officer, U.S. Department of Justice, Information
Management and Security Staff, Justice Management Division, Suite 1220,
National Place, 1331 Pennsylvania Avenue, NW, Washington, DC 20530, or
via facsimile at (202) 616-1167.

Dated: October 1, 1999.
Brenda E. Dyer,
Department Deputy Clearance Officer, Department of Justice.
[FR Doc. 99-26147 Filed 10-6-99; 8:45 am]
BILLING CODE 4410-18-M

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/fr%3A99-26147. Public record. Not legal advice.