# Proposed Collection: 30-Day Comment Request; Collection of Customer Service, Demographic, and Smoking/Tobacco Use Information From the National Cancer Institute's (NCI) Cancer Information Service (CIS)

> Briefs, arguments, decisions, and more.

URL: https://www.frixlaw.com/law-library/documents/fr%3A2025-08761

## Record

- **Collection:** Federal Register
- **Document type:** Notice
- **Published:** May 16, 2025
- **Citation:** 90 FR 21055

## Text

DEPARTMENT OF HEALTH AND HUMAN SERVICES
National Institutes of Health
Proposed Collection: 30-Day Comment Request; Collection of Customer Service, Demographic, and Smoking/Tobacco Use Information From the National Cancer Institute's (NCI) Cancer Information Service (CIS)

AGENCY:

National Institutes of Health, Health and Human Services.

ACTION:

Notice.

SUMMARY:

In compliance with the requirement of the Paperwork Reduction Act of 1995 to provide an opportunity for public comment on proposed data collection projects, the National Institutes of Health, National Cancer Institute (NCI) will publish periodic summaries of proposed projects to be submitted to the Office of Management and Budget (OMB) for review and approval.

DATES:

Comments regarding this information collection are best assured of having their full effect if received within 30 days of the date of this publication.

ADDRESSES:

Written comments and recommendations for the proposed information collection should be sent within 30 days of publication of this notice to
www.reginfo.gov/public/do/PRAMain
. Find this particular information collection by selecting “Currently under 30-day Review—Open for Public Comments” or by using the search function.

FOR FURTHER INFORMATION CONTACT:

To request more information on the proposed project or to obtain a copy of the data collection plans and instruments, contact Candace Maynard, Branch Chief, Cancer Information Service Branch, CISB/OCPL, 9609 Medical Center Drive, Rockville, MD 20850, or call non-toll-free number 240-276-6657 or email your request, including your address to:
deatonc@mail.nih.gov
. Formal requests for additional plans and instruments must be requested in writing.

SUPPLEMENTARY INFORMATION:

This proposed information collection was previously published in the
Federal Register
on October 7, 2024 (89 FR 81088) and allowed 60 days for public comment. One public comment was received. The purpose of this notice is to allow an additional 30 days for public comment. The National Cancer Institute (NCI), National Institutes of Health, may not conduct or sponsor, and the respondent is not required to respond to, an information collection that has been extended, revised, or implemented on or after October 1, 1995, unless it displays a currently valid OMB control number.

In compliance with section 3507(a)(1)(D) of the Paperwork Reduction Act of 1995, the National Institutes of Health (NIH) has submitted to the Office of Management and Budget (OMB) a request for review and approval of the information collection listed below.

Proposed Collection Title:
Collection of Customer Service, Demographic, and Smoking/Tobacco use Information from the National Cancer Institute's (NCI) Cancer Information Service (CIS), 0925-0208, Expiration Date 3/31/2025, REINSTATEMENT WITH CHANGE, National Cancer Institute (NCI), National Institutes of Health (NIH).

Need and Use of Information Collection:
The National Cancer Institute (NCI) currently collects: (1) customer service and demographic information from clients of the Cancer Information Service (CIS) to properly plan, implement, and evaluate cancer education efforts; (2) smoking/tobacco use behavior of individuals seeking NCI's smoking cessation assistance to provide smoking cessation services tailored to the individual client's needs and track their smoking behavior at follow up. This is a request for OMB to approve a revised submission for an additional three years to provide ongoing customer service and collection of demographic information from CIS clients for the purpose of program planning and evaluation.

OMB approval is requested for 3 years. There are no costs to respondents other than their time. The total estimated annualized burden hours are 6,343 hours.

Estimated Annualized Burden Hours

Form name

Category of
respondent

Number of
respondents

Number of
responses per
respondent

Average
time per
response
(in hours)

Total annual
burden hours

Demographic & Customer Satisfaction Questions (Appendix 1A or 1AB)
Individuals
15,754
1
3/60
788

Live Help Questions (Appendix 1B)
Individuals
17,589
1
2/60
586

Smoking Cessation “Intake” Questions (Appendix 1C)
Individuals
8,839
1
6/60
884

Smoking Call Backs (Appendix 1D)
Individuals
8,840
1
4/60
589

VA Call Backs (Appendix 1E)
Individuals
26,055
1
4/60
1,737

Cancer Info Call Backs (Appendix 1F)
Individuals
1,841
1
4/60
123

Email Intake Form (Appendix 2)
Individuals
9,740
1
10/60
1,623

Demographic & Customer Satisfaction Questions (Appendix 9)
Individuals
400
1
2/60
13

Totals

89,058

6,343

Dated: May 13, 2025.
Melissa M. Park,
Project Clearance Liaison, National Cancer Institute, National Institutes of Health.

[FR Doc. 2025-08761 Filed 5-15-25; 8:45 am]
BILLING CODE 4140-01-P

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/fr%3A2025-08761. Public record. Not legal advice.
