# Transcript of Record — Harrison v. Greyvan Lines, Inc. > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386450_0239%3A2 ## Record - **Collection:** Supreme Court brief - **Document type:** Transcript of Record - **Published:** January 1, 1946 - **Citation:** 329 U.S. 709 ## Text | CLERK'S COPY... .. SUPREME COURT OF THE UNITED STATES : > SUPREME pectiisas ae ies UNITED SPATES | ~Ocroser Term, 1946 Sone Se | Apemac Hate CARTER H. HARRISON, INDIVIDUALLY AND ‘AS (¢ OL. LECTOR OF INT ERNAL REVENUE, PETITIONER Vs. - p . - Ah tan Oa bg Tra ;, : . GREYVAN LINES, INC. e , ON W RIT OF CE RTIORARI x TO THE UNITED STAs ES CIRCUI T COURT," . OF APPEALS FOR ‘THE SEV EN T H CIRCUIT — : 7 © INDEX ot. 6 PLAINTIFF'S Bamiare Original Print A—True kman’s agreement between Greyvan Li ines, Ine., and M. R. Parsley, Aug. 22, 1938. : ; S This Agreement. made and entered into by and between Grey- van Linés, Inc., an Indiana Corporation, hereinafter referred to. as the Company, party of the first part, and M. R. Parsley, an- individual, residing at 1518 -Draper Street, city of Indianapglis. State of Fndiana, hereinafter referred to as the T ruckman, party ~of the second part, witnesseth: * ..: | Whereas, the Company is a motor cartier. engaged in the trans- portation’ of goods, wares, and-merchandise for hire thyon the public highways. thro it. the Unitgil States and Canada Ynder the trade name of Gr¥\van‘Lines, and*inaintains offices in various ities and towns in connection with its tuansportation business ; and, Whereas, the True deen 3 is the owner, of a motortruck or trucks ‘ung desires to devote such motortrugk or trucks and the services thereof exclusively to the Company in its business as a motor carrier, ; , ‘ : _ Now therefore, in corsideration of the mutual promises and covenants hereinafter contained, the parties hereto agreé+as . follows: : . . . : Je Equipment The True ‘kman will furnish to the Company for its exclusive service, said motogtruck or true ks together with all ree essary pads “and ‘equipment required in the trarispoftation business. He will, before placing in the sea rf ic e of the Company, paint sid’ motor- track or trueks, at his own expense, in accordance with the starid- ard ‘Company colors ais designated by the C ompany, and wi}! thereafter permit the Company to have said motor. truck or trucks varnished or repainted at its expense when- ever) in theeopinior of the Company, there is need therefor: and Wign Said motortruck or trucks are withdrawh from the service of the Company he shall immediately, ‘ut his own expense? remove all Company welors. insignia, and advertising therefrom, and eliminate all permit or certitieate numbers designating said motor: trick or truc ‘ks as optrating WW the service of the Company. > ° 4 inline : The Trackman will devote said’ m-aortruck or trucks es clus iivels to the services of the C ompany in"hy transportation a Rg ° 4 Driving : , - sary during the hi ; ‘. e ; = F 4 es 266 CARTER H. HARRISON Vs. GREYVAN LINES, INC. sods.” wares, and merchandise, loading and: ntoading al, sa sume and delivering td destination in acvordance with the shipping contracts or bills e itered into by the Company with its consignors’ or consignees; and; in connection therewith comply with all the ; rule ang re *gulations and instructions of -the Company: \- Helpers 1 ; : 3. The Truckman will hire any Jabor vebaiauk incident to. pick- up, loading, and delivery of shipments at his own expense” and in his own employ and w high shall be: — his direction and control. ' es be Packing = °, ‘ 4. The Truckman will fugnish all’ ‘packing and? or crating } ma- . terials and do. the necessary packing and/or crating and/or unpacking and/or unc rating of dishes, bric-a-brac, and all other ‘items when so itstructed by the C ompany pursuant to the Order ° for Services. - : 5. The Truckman will personally drive his metortruck or trucks ment of a.substitute driver, of which the Company shall be notified and give its approval; provided, however, that the Truckman nay permit a competent helper to act Ha relief driver, so long as sie ‘h Truckman or such substitutealriver remains persénally on said mmotortruck or trucks. ae \ Delivery _ et ted . The Trickmai: will load all furniture and ether r goods, wares, sag merchandige, and unload and plaée same upon delivery, and set up’all furniture taken apart for shipping purposes, itr ac cord- ance with the tariffs, rules, and regulations of the Company. # . e a * Insurance 7. (a) The ‘Trokman ‘will furnish, at his own expense, Public’ Liability and Property Damage Insurance upon his motortruck or trucks, in s yeh limits as may in the opinion of the Company be considered neces Sairy for the protection Of the interests concerned, and in no event to by less than the requirements of State and Fed- eral Laws. The Tyuckman will renew such insurance when reces- » of this agreement, and, for each of these pur- -exclusively, unless unforeseen circumstances require his employ--. } CARTER H. HARRISON VS. GREYVAN LINES, mc. ~: 267 poses, authorizes the “( ‘ompanyfto dans e such insura jee with an authorized insurance carrier and charge. the cost thpreof tethe account of the Trugkman. Such insurance shall jointly cover the liability of tle Conspany and the Tyuckmar as their reepecti¥e . interests miay appear. ee ‘ (b) The Truclatian ill furnish fire, theft, collision, and 5 other insurance which the Company fay specify opoasis ~ motortru¢k oretricks at his own expense whenever, 1n The opinion of the Company, such instirance is necessary for its pro- tection, and mame the Company as an additional assured as its intgrests may appear, and for such purpose authorizes the ‘Com-. pany to plage such insurance with an authorized insurance carrier and charge the-cost thereof to the account of the Truckman : or the Trueckynan will, at thé 6ption of the Company, have the Cori- pany named as/an additional assured, as its interests may appear, in any such police y he may then have én effect. (ce) The Company will place and Serta thy effect, at its own expense, cargo insurance as a motor carrier Tor loss of or dam iv goods, wares. and merchtfidise transported in the motortr ek or trucks of the Truckman in, any such amount as the Company nay elect and or as may be required by any ‘public authority. Se) Ree Bonding. Nahe Sousa "8. The Truckman agr ees to make applic ation through the Com- mniy for a Fidelity Bond covering the Truckman and/or his sub- ° stitute driver, in an amount not to excéed One Thousand Dollars , ($1,000.00) in a surety company approved by the Company ‘and. _ agrees further that the cost of any bond which ma be issued may » be paid by the Company and en to. the account of the Truckman. ; ; Cash Tiipesit 9. The Truckniaffthall post a cash’ ‘depen of Two Hundred \nd Fifty Dollars ($250.00) with the Company, to be held by the Con- pany during the period this agreement remains in effect. and, thereafter, until such reasonable time as all pending matters 6 relating to a final settlement of ‘the Truckman’s account, ‘have beer conchided to the mutual satisfaction of both par- ties, “ehaneaiien said deposit. or the balance due the Tyuckman shall be refunded to the Truckman with interest at the ofrrent rate for savings accounts in the City of Chicago, Illinois./ The Company _ Will make every-effort tMbone ‘lude final settleme { with the Truck- man within sixty (60) days dfter ‘the tevinination of the agreement. ys 4 re wn = ; ate > ‘ ee, : : , spection of the Truckman, and which amount is designated in such Truckman’s Rate Schedule as the Truckman’s: Income. It is further agree that said schedules will not be changed nor will ar rule or regulation be,adopted by the Company which will restt in reducing the income of the Truckman, as provided in the Truck-’ - man’s Rate Schedule, without obtaining the written consent of the. duly authgtized representative of the Truckman. : Precedence 19. This agreement shall supersede, replace, and tke precedence over any prior agreement of a similar character between the parties -, hereto. eee: eae : aes 2 i... — e Cancellation es. _.20, This agreement may be canceled at any time tpon-the writ- © ten request of the Truckman or the written aotice of cancellation ‘hy the Company sent, registered mail to the last known address of the Truckman; provided, however, that upon.such cancellation, the Truekman shall complete dejivery of any goods, wares, and merchandise which he may at the time be engaged in hauling; and . provided further, that upon said cancellation the Company may at its option defer final settlement with the Trickman, and during the period of sixty (60) days subsequent to such cancellation: the Trackman shall not ‘entertain any action or suit at law against the Company by reason of any claims arising out of services under: this Agreement. 8 | svt eee Ao oe Term 21, This agreement shall remain in full force and effect for the period commencing August 22, 1938, and ending December 31, 195%, and from year to year thereafter. ufiless terminated by either party ‘as herein provided. es Pe In witness whereof the jiarties hereto have caused these présents _ to be executed this 22nd day of August 1938. : - 7 -> Greyivan Lives, Inc., By W. W. Hearn, oe : Treasurer. er eS M. R. Paisvey, a Truckman, Attest : : . ee a & | ‘A. F. ScHERTZBERG, . . _ Assistant Secretary. . > g ( G oy ae » . Rules G Rule 1, Shiprient® Transferred : nutag the Application of Above Rates a The amount of the tariff tratris- portation charges or of the Government bid price for transparta- tion charges on w hich the truackman’s income.of each truekman is com — carried the sni _ For purposes of equity t yuted shall be based on the proportion that the miles each fe Go bears to the total miles of carriage. ie Company shall have the right toanake o. P - u , . 7 er P wt * 272. eaten H. HARRISON Vs. GREWAN LINES, INC, es Ww Tre CKMAN’'S Rate ScHEDpur ° ” A oe . e Effee tive ; » dideles 1, 1938 Yes ’ P Schedule of Itema Covered by Tariff ; me om : ‘ : i * | ° ; Truckman's iicome . ; - Ttem q ig det G. B_ Holman Oreyvan tariff bineen tariff Government - current tariff ‘No.2 No.3 shipments PRE OILS EPONA MR | Pes - i Teanapesyatiile Service Per- | 50% of Tariff..| 5214%of Tariff.| @44¢Qof Tariff. ca% of Bid - : . : tice.: - 4. ances Charges gs. When | 70% of ‘fariff..| Nu provision..| No provision... of Bid Services Pérformed. rue : ih, TE |, MPiice. - 3. Terminal Services Performed: | tle Divided Shipments. (More % of Tariff_.| No Provision.| No Provision.| 5244% of Bid — one pe it ef pick-up or {2 ; Price. s elivery.) Sk ae : j s Se ee Tariff..._“°...| No Provision.| No Provision.; Bid Price Piano Carty SRE a (sae No Provisien,| No Prévision.| -Bid Price. E Waiting Timé.......___- FOES % of Tariff..| No Provision-| No Provision.| No Provjsion. Pa Export & ‘oe el NOMO@...csocs one.........5} No glee roeme No Provision. a Storage in ransit (Tempo- | Néne___.o....| None.~.._.... None... ...| None. rary. a a . -* —— 1 Serviced ‘(Not named | Tariff..........| No Provision. ‘No Provision Bid Price. . a 4. Excess Deciived (eves 50% of Tariff. . naa ot Tarif 52}4% of Tariff. No Provisiun; 5. Special Services: Storage, Col- Rs Sastehcn ae pre None. . - | lection, Charge for C. 6. D. : . eee ne . 4 =a 13 Schedule of Additional Items * S - i. > , Item y Truckmen’s income * 6. Deadhead Mileage (See Nate 1). 9 : NOTE 1: Deadhead mileage is defined as the mileage 1(¢ per mile for miles in excess of 25% traveled by the motor truck or trucks without carryiag | of the total miles traveled in —_ cal- | any shipment or portion .thereof, to make such motor | endar month, as determined by — . truck or trucks available for performing transportation | claim of truckmen. _ Bee Ruk &. ne services.. ° ‘ a = & : © ‘rruckmen's income : . " Govern- a. B. ‘ial Greyyan — ment ship- ee ee .-) A pent at tgeift .| No.2 No. 3 — Pp ees ' Q “4 5 : sf Bonus (See Rule 6): - ‘ ; ' -. (a) Satisfactory Mechanical, & Physical” ' op " Bo RG Oe ae ¥4 of 15% ¥§ of. 1% 44 of 1% 44 of 1% (b) Satisfactory Service Performed - ae 1% 1% , 1% ‘ (e) Satisfactory Personal Appepgance & ° ¢ ¢ ‘ j Mental Attitude. easchas 1%, 1% 1% 1% ° (d) Additional ‘Bonus. capibenes | Wot e% Mg of 1% WolIGi-* wWoll% m ' 3 t a eng ° oh, adjustments in "6, Deadhead Mileage (See Note 1). . ‘ . * e ; Pris, + te : ‘ ; a ty ; ‘CARTER H..HARRISON VS. GREYVAN LINES, INC. 273 Pe keeping with the facts and circimstances per- taining thereto and such adjustments shall be considered final. : (Sce Rule 3.) : Fa Dire * | 14 | Schedule of Additional Items ~~ as s ** Item cee ae ‘Truckmen’s ingome” é % * i! a ee Note 1; Deadhead mileage is. defined as the mileage | y0¢ per mile for miles in excess of 25% traveled Hy the motor truck or trucks without carrying of the total miles traveled in each eal- any shipgient or portion thereof, to make such motor | endar month, as determing! by verified claim of truckmen. (S# ula #°) ; truck or trucks available for performing transportation | services. ) aa ° | ‘Truckmen'sigeome - * ? rs - 4 eg ee = — ’ , ; ae awa Govern ° ee, 'G!B. Hol- | -Greyvan | Greyvan " ‘ f | maneur- | tariff tariff ae ae t | rent tariff | No. 2 No. 3. ic ° ! * | price ‘ ; . =” —— - er eT ae Ai i VT tae ORT Sa ee D>. ne eer ane ee | ee ° 7. Bonus (See Rule 6): (a) Satisfactory Mechanical & “Physical | oN mG . 2. * Maintenanop..........-.2s54-)---------| .390f1% |. KOllG Mg of 1% Vy of 1% . (b) Satisfactory Service Performed... | es AR “ % (c) Satisfactory Personal - Appearance’ & | ; j a ere 6 AGIA ROCIO. 7-540 750- (Seg,Rule3:)...- - , Ps tie. VW Schedulesof Additional items | - ———eEEE —— tee ee —-~--—h. _— oe oe . v _ —— — Item oe | Truckmen’s income ‘ a LE EOE NE 8 ER SE ee. Ree ae, (a eiskenecablinmnpesubeimmmabosidlianse 274 R H. HARRISON VS. GREYVAN LINES, INC. Rules Governing the Application of Above Rates Rule 1. Shipments Transferred: The amount of the tariff trans- pertation charges ‘or of the Government bid price for transporta- tion charges on which the truckman’s income of each truckinan is. computed shall be based on the proportion that the miles each .+ truckman carried the shipment bears to the total miles of carriage. - For purposes of equity the Company shall have thé right to make adjustmehts in ‘keeping with the facts and circumstances per- taining theréto and. such adjustments shall be considered final. ‘(See Rule 3.) : es, . 16 *Rule 2. Left Over Portions of Shipments:-The amount - _of the tariff transportation charges or of the Government bid price for transportation charges on which the Truckman’s In- come of the Truckman or Truckmen handling the left-over portion of shipment is computed, shall be based on the. proportion that the cybic footage of the left-over portion of the shipment bears to the total cubéc footage of the shipment involved; provided that, for purposes of equity, the Company shall have the right to make’ _ adjustments in keeping with the facts and circumstances pertain- ‘ing thereto, such adjustments to be, considered final; and provided further, that in effecting any such adjustment, an amount of sucli transportation charges, not in excess of 5% thereof, may be de- ducted from the proportionate amount of such transportation _ charges allotted tosthe trnckman handling the initial portion of such shipment and added to the propertionate amount allotted to the .truckman or truckmen handling the left-over portion of the shipment. : : Rule 3. Mileage: Wherever mileage js referred to, it will be — computed in accordance with current G. B. Holman Mileage Guide. ~ Rule 4. Deadhead Mileage Allowance? The Trucknian consid- ering himself entitied to Income because of deadhéad mileage (Item #6 above) in-any month will, on or before the 10th day of the following month, submit written cleim therefor to the Com- pany on forms furnished by the Company. The amount of Truck- man®* Income shall be subject to verification by the Company before making credit to his account™ - Rule 5. Split Shipments: (a) ‘A split shipment shall be defined as that portion of the shipment beyond. the capacity of the van assigned, and as apportioned by the office, or reapportioned by tlie truckman ie) @b) Transpc ion charges allotted to truckntan for handling split load portion of shipment will be based.on thé propprtion that the cubic footage of the split load proportions bear,to the ; total cubic footage of shipment to be transported. ; 17° Bule 6. Bonus: Bonus earned: under Item 7/a, b, and ¢, ° wil) be based n the transportation charges ba shipments hauled in any calendar month,and such earned bonus will be paid a. 24 . x ae Plaintiffs Krhibit-H. _2 rom / ere Bs Bo. Poreher Prom ..... A.B e. Sohertiberg. | Subject . . BORE. . donforming to the ourrent , tryeveants Rate Sohedule, your bonus for the above aomth = under Item 7, (ea); (>), (9), and (4) is ee follows: . O) "Satisfactory Personal ener and Mental Atti tude Pe: * xy Ne ee — Ne Pew Lette ohay oo tap oo yon say safer the senteme oom ae a + m3) ie - ' ache eet ~ ¢ ‘ . 9 > = * ee . 7 ? , Se" re . 4 bed . y . 729107 © ~ 47 (Face p. 275) No. 6 A - ; cn ; eek. ‘ : * s . P me , . - 4 : . —— a a — - . . e@ 2 . Plaintiff's E rhibit G. , 3 : a e® 6 ; dagtecteec — @ | MEMO ontr re seria GREYVAN LINES, INC. ‘amount oes, 7 9S _.4/ oe CHICAGO, ILLINOIS F NOTES RECEIVABLE Se ‘ ; . ; ec PAST DUE E Sa 1; age NOT. DUE mw. a. arsley. Van-200 Maks “goes rOTAL 1518 Draper St. | . rs y 50. o _ Indianapobis, Ind ; Le cgdicas a ze s 28. | Sept let 10 Sept 30, 1942. ; __ WET Roy 2 “oMeen wim DESCRIPTION _ LOAD chases \ seo wet oUt ne ba 2 BALANCE FORD ! , 9-619 NOTE PAM! T& HGO AE FRUEHAUF TRLILER CO . 64.50 64.50 ° 9-628 wOTE PANT = 1NOPLS : i ae Cote Te COMP 61.67 146.17 ° 9-91 Pint Y au COT, 3 439.26 386.03 .° (S15 Aer OLO 2700 Poem, . 0.4 * £OWeE, 1C4G0 3 e ¢ Ft AOv fee FALO erat eae Fy 4 Toe $4579 - | 708 pac i , 14.75 e 10.33. 3 13283 «Seg BUF h. Oveer wane 32.92 °° 1646 62924)" 13271 SOG -— BUF FAL O- “tan LAS TON 61.73 -- J 30 87 $98.37)" “4577 50g BOSTOn-MEW YORK 2: «| 17946 -* 89.73 Be 14577 | 708 PORT O ROSE } $50" ' 350 |. $05.14) * 110470 SOg . . FORMONT=-ARLIFTTION — “POSS 9 3650 46846 % 8094 SOs BRONMXVILLE° ‘45.07 28.39 ° HUR NS PCH IK "G0 370 44 18522 §8.15643 0 SA (LER TDE VER 240.93 » 12047 277 mw, HIG ANDO PRe-SYKACUSE 438.93 - 21947 _. « ‘, PORTO Hoge - ' $.00 | 3.50 500.27 P11 A79574, 195066 CLA | w-MAR TORO — ena ee 4 | RIF ) : th TBS (SAT. ASSEN 3 489.0808 “P13 bese 192154 ADV-nEw YORK 4000 | r 449.08 7 4 D7, ' DLA IW-HARTF ORD 5.20 443.8800 A2?7 fr. . 192650 3 C AlweDE RIT 3.00 7 a 17 89786 ~ 198765) = ADVeCHICAGO “Art 4680 42488 of MP 20 ($49443 19818. ADV=C ICACO Prooh 26.00 398 BS ot 21 899137 196830 ADV-C'1C4G0 of 13.00 385 Bae 27 149328 1986987 —“ADV-CIIICAGO. . ioe 19.00 | : 366.88 of ~ 18 110470 50. “IDIONOT wAKE HAYA Tass 3468- 2 ~330 20 ef 2 , ¥ . Vo : N * ~~" ~~, ie a> v ct » & . Coes AGt 2’ \ Ss - ‘ Ae a iM. 705.1 7 64.99 : ? aq LONG DISTANCE moving’ | » CHICAGO, Ih. - RAR. ee ‘ee ot mes vy ay — per Hs 304 a me a gee - a mae - { -977 } : Pau 6. ome este =a - GREYVAN LINES, INC. a AND TRUST COMPANY) Or CHICAGO a ' an LBS: r June 2c. Bt te Are aT 7/26 *S£0LE ee a) _GREYVAN LINES, INC. ‘Ganeyan. > 2@ _- apgvan pice Dal ~69 171.9 1 via December aoe 4 t ¥ e-* Lure %4 aii . : ad P aa Total 194! 4 ates i7, 485.56 “ATS US is Pe 5 . , - 9 .% : Y Jennary : pets Pas 2,286. 71° 1 240 4 February 1.771 42 52. 26 Tarch : . .% 2, 485. oY ey “Sp Aj wh . Jal Y ¥, 34617 Abn : 4, 47 Te j a) is + 1 2 807 US « wie ide 157 SA 4 Auwist ° ‘ ons us ‘ ms 42 eptember AAU ! ta etober 2.34 «] “gs 0] ember y, 2338. Oi vw! docu tae 4 248 om Dota] 1442 P . “* ) : ear wh, TSA 6 °07. 27 = iat ai Jistetiary ‘ ’ ; 1, S15. 28 ant Ww Fe r tary . ‘ r ’ ‘ 2. 885-4! | 1 "a5 Varcn ; 1, {87.24 Hn © April ra t 2 1 O7 Total 143, iemate 2 , ‘ aT 7 (irand total . h4, 48 71.) ov tIN er nese es yn we — . . CARTER H. HARRISON VS. GREYVAN LINES, INC. 275. - a . : e a 276 CARTER H. HARRISON Vs. GREYVAN 27 ‘ Rlaintif's Bvhihit S PATEMENT SHOWING TRANStoRT seul Ree LINES, INC. e "RAND Cindas Con- TRACT EARNINGS oF Max, Panstey, a Contract TRUCKMAN Period froni Jantiary LHL up to and including April 1s Mouth J iv4i anuary February March Set tember October” November December Total 194t January February March April May June July Auyust September October November December Total 1442 iwis January February March . « April Total 1943 Grand total. . ‘ . * Governnant s Exhibit ] MANUAL FoR (iREYVAN Lines. “ae p INTHE WUCTH IN v ehicle approximately 1.325 cubie feet | “Tramsepenta- * tion revenue at tariff rates $1,415 % 1, 2%) = 1,12. U4 1, 547. 05 1, 387.60 | 2h 43 ‘on m4 ar os | Tu | , ‘2. us 2 265 - he \ | | | | | | | | 4 Tevcusnis - ————. -- Cross con- a | eezee? ae vias SR=ESSSRS g 7 14, 497. 85 ‘The purpose of this manual is to give,the trugkmen of Greyvan Lines a clear and concise picture of the proper Methods to follow in their operations. ‘The manial-will, of course, fail in its purpose if truckmen do not read it thoroughly, refer to-it frequently, ane follow all instructions diligently. . 3 a. .CARTER HH, HARRISON VS, GREYVAN LINES, ING 277 ° No rulé or regulation has been included whichyo aur knowledge, is not to the best interests of the C ompany and enNrdly reasonable, The Company siticerely trusts that this manual will assist our’ already fine opganization Of truckmeén ta render an even more ~ efficient serv ice, ~ ; ; , tap es -t ; ve 29 . CONTENTS e . .° . a ‘ The contents of this book ave divided i i ty nine sections, which are listed below in numerical order. . , Each section has several subheadings for sy reference, These are listed in alphabetical order under the /arious sections on the pages immediately following : * 1. General Rules. oe ° " 2. Procedure: . . 4. Special Inefogguation. ¢ 7 ° 4. General Ma we. si 5. Inside Equiptneny” ane 6. Care of Truck—Physical. *- ; . a : 7. Safety Rules. “ - ess ie - Credit Cards, * . a . * Lists of Otic es; Agents and Parking. Lats. WO e Ixvex to Contexts ™ ae ‘4 si General Rules—Section I | . . j + — t . “ Paragraph : Attitude .......5..- SER, SRS Poe OO A Pe pe ee, . § ‘ Being Oe aicidcameten baa cteideidsmitnciecsemmsecame > 27 Changing Hrjyers__....-..___-__ Ae: ¢ TEES AER ES . 16 se Ee vee eee ead A ee Se >= sie ai a 8 Pom-O- Rohes Re eee So wn ttn in rao po bly conden: cereal Kew tioage Tere . Postal Cand. - tr ne eat en pierce eg 17 31 Preparing/for Next Shipment. 7_---..------22_--_-- 3 Presentation at Shipper’s Home....2-...---------2 °° 4 Vroe eeding to Destination... 2-228 - LF RENT EO WO 19 f- Reporting dom RON aio Sic iche wash crchecam cients 23 f ~ Securing Instructions to Truvkifian..--2----- siting ichgiltaailalnn , Al Secaring Gross and Net We ighit_- 2. clartglbcnbeataeanmnieh SP SES * Securing Tare Weight__ 2-2 sages Gear Get SP DAe AY Cee , Service Report... ..-.-.-.---. ied Re > ‘Turning in Inst. to True ‘kman & Sup porting Papers... “Bl INE dois eotsiigics siete sak ahd nies abeernaatia i iabaeeteuinapaied et | aks Unpacking .:.-.---- inant St ap Pa Te Saks RI : sense | * : . + Je ‘ . & e a BR is ets Seon ee | 8 : - . 8 * - CARTER H, HARRISON VS, GREYVAN LINES, INC. ° 279 AS Special Information—Section 3. ; suc t Si a ane | Paragraph _ Bill of Lading,*. | a a ; ~ Sreivht Bill, ..° ehet? Furniture Loading and Unloading. ‘ ten » © Weight Basis (Interstate Cominerce Commissiei® Ruling ) : ~ Helperth h ; aan i nve@ory. "Deans : *Mileage Chart. . : ~ 4 ‘ "Packing. sh Fee ae _ «Presentation to Shipper..: ; ; Pi eparation for Loading. . ‘ ~ State Regulations. > Tariff Quegtions and Answers. ee ots ; e ‘" General Maintenance—Section 4 ACORBOTIOS * 55 ok oa diacenne p AAR SPEEA 5 Anticipating Repairi:......05.2...-...-..2..2...44 : -Monthly Equipment Veport ee ast iain adi wi mmes con areedane capo = 3 Misbat OO Eo ocho nine cctscaas Lassi cm haseiccsmctagiedl eben ama Miata » 6 Replaced Patti soit. coda cn Shasarees hagiacaakla 4G Rotiting Habite...-....:.:....... Saanidanie eile caine. a “Urgent ste, aha te ATE CO Winter Operabiot oa oo see i Se ia 4] Tires einai Tale etnias in wii i itt AER ere a. . : vad . ° ° . : hs Inside: —o ee Base ick i aed / Canvas Fioor Aitips dsiecithee Dace hsaan alike saenee aie ae at pe Dollie on co ta tc th i cps sn pin ss tes ds ai ind pei TAR pl Sey ee a AE 6,: Fuirniture’and Mattress Covers..@ 2 ___ OS abet oe fer e Hopsacking or Burlap‘.....-----___- iain Apetrcnacacegile ced 2 aa Bo RS re eM We Ae gungs xedbnies ee ae Pads i sh ain esr ts Sn Gh Oe as a Os a a en we we we mt es ee Svat ewmaliccineoteina daca * 1 5 NTs nce ais lorod digitonin fant sat eh 5 *Port-O- ETON PRE, Lie, Teele TTP lS on ae ius 12 , Refrigerator Covers. :---.._-_ Macca Seeeiaaae hea 9 Rope Ng LAE Or nie ee a ae Fe Sk a = af Beer PAN a be es sities alebtuieak - 4! OR ei ee ee ees eae ee 7 ‘ - ; ge -% ‘ ao 729107—47-—_-2 \ ‘ A ie . ve , a. QS) CARTER H. HARRISON VS. GREYV SS LINES, By, ~ Care of Track—Physieal—Section 6 , Subject °s Cleanliness Pree oa aebneden mailing ae a ieee Roof. pe sn ig insane : Rust Spots. ...---:---- a eee ry a ees Soap .....--- ee: ee eee WMGEEE .. cankacuecs ee er ene : Safety Rules—Section 7 se i Instructions and Reporting. ienawel On og ----2------ Personal “Injury ---------------------*-----e7-77 7 Property. Damage. ----------+--+------5-----7-7- Accidental Injury to C ompany eivGl.d.sc ‘ | 284 9 CARTER H. HARRISON VS. GREYVAN LINES, INC. desired’ operation and obtain from him complete instructions and abide strictly thereto. No one may ride on Company owned vans except men Rired by the Company and assigned to the van, except helpers riding loc ally betw een parking lot and loqding or unload- ing point. ; 18, Company Drivers.—When there is a packin g or unpacking job to do on an order which they are handling, and they, have sufficient time,-it is logical to expect that they do this. Any advance given for this purpose is to be charged to them in the regular way and entered on their Truckman’s W eekly Report. _Any’ ‘expenditure by them for packing materials or help i is like- wise to be entered on these reports, and receipts obtained for all . expenditures in’ the regular manner. When drivers of Com- s purchase asfauch gas as possible at alesignated lots. o ‘the General Office of the C ompany first had and oljtained 1 in each pany trucks are on parking lots and-have time available, namely time over and above that necessary to properly take care of their own track and equipment, it is expected that they will’help “other. Company drivers ip loading and unloading, without additional compensation. 19. Parking Lots—Trackmen must patronize and be available only at parking lots designated by the Company. Each van shall 20. License Plates —Display only the regular state license plate for the van,.togéther with the I. C. C. plates and the individual plate necessary for that state in which van is traveling. Carry | all Rigo not in actual use, inside the vap. — 21. Obligations.—The truckman will not incur any obligation in ie name of the Company. nor open any charge accounts in the name of the Company, whether for repair, maintenance or operation of his truck, or otherwise, without written censent from. instance. 22. Time Off. spigot circumstances are Thicliinés to take time off at home or else here except on authority of: the General Office. - 23. Routing.—On all trips the driver is to tite the most. prac- ticable route between the two designated aan except-as other- "wise dispatched. 38 24. Driving Vehicles of Shippers or Others: —All drivers ~ are forbidden to use or drive the vehicles of shippers or others. for any purpose in connection. with the Company's busi- ness.. Such activity is not only ill advised but is definitely be- yond the scope of the “Truckman’s Agreement” or employment by hg Company. Interior or ‘C ab—Tie interior of the cab is to be neat and ones There are to be no “posteards, pictures of nudes, sou-s venir pennants, etc.. in the cab. Any curtains in the windows of the cal are to be plain b lue or white. , ° CARTER .H, HARRISON) VS. GREYVAN LINES, INC. *. 285 3. Painting and Lettering Only iuthorized paint, tolor; design, and lettering are to be used. 27. Being on Time.—We cannot stress too strongly the great importakce of being on time to lead preunload. If the Truckman reports late, the hyper will be disgruntled, and he will find his job much more diffeult. Should there be any delay’ due to, unforeseen circumstances, vbe sure that the peor is ir are advised. - es 28. Deadheading.—Schedules for deadheading are as* impor- ' tant as schedules when ‘Fruckman is handling a shipment. Should.” there be any delay en route, proper parties must be advised. Truckman cannot, of course, expect to load at 8:00 A. M-int the morning if-he reports for Instructions at 8:00 A.M. He should be sure fg receive Instructions in sufficient time to makg all neces- sary arrangements ak proper help and loading. 29 : ‘SEcTION 9—Proc EDURE: The followitig pages outlirfe the procedure to be followed from the time the truckman receives instructions to load (Instructions to Truckman) until he finishes his job and prepares for the next shipment. Truckman should be fully acquainted with every phase\of this important work and should review these instruc- tions from time to tirue to see that they are followed very carefully. 41) 1. Securing Instructions to Truckman.—When truckman’ is scheduled to load, he will receive Instructions to Truck- man and other supporting papers which include Inventory form in duplicate, Bill. of Lading in quadruplicate, Freight Bill in duplicate, Service Report, postal car¢-for weight information, and - Packing Order (‘when necessary ). Instructions to Truckman and other papers may be secured : a. From the local office. pone . F rom the local agents . > By wire. In cases where instructions are received hy wire, truckman must complete Bill of Lading and: other ‘papers and Instructions to Truckman will be mailed to him at destination. mye The Instructions to Truckman Will show the loadjng date and - unloading date as well as other pertinent information such as order number, name of shipper, size of load, where and how to report after unloading, ete. - Truckman will be given their Inatrue tions to Tr ruckman so that loading schedule may be met. Should there be any delay, truck- man is to advise the local office or Dispatcher, as the situation nay require, . a o ~ \ - * gel \ F \ : \ : ; . \ Ncneeomme *4 . : 286 CARTER H. HARRISON. N vk. GREYVAN LINES, INC. 2. Checking Indétaldions to Trickman.—It is. the duty of the triickman to review the Instructions to Trickman very carefully io see that the schedule may be met and to understand full details regarding the shipment, such as time required to reach loading point, floor, and nesr¢ést route, number of heavy pieces such as pianos, refrigerators, etc., and size of shipment so as to determine the number of helpers necessary. As soon as Instructions to Truckman are received, truckman ..._will make necessary arrangements to re@ch loading point at time scheduted. eee 3. Securing Tare Weight—Tare weight must be secured and : entered on the-Bil] of Lading in the space provided before loading. = weight is determined as folfows: —. 1. Tare weight is the weight of the vehirle with’ ho shipment on. eas and without the crew, but with a full gasoline tank and fully equipped with pads, ete., or b. Tare weight for part loads is the weight of the equipment as before, plus weight of the shipment or shipments on board. A scale directory has been furnished to all drivers giving the locations of scales in various parts of the country. Local offices and agents will assist in ae the nearest available scale. 41 -4, Presentation at Shipper’ s Home.—The truckman only will approach the shipper while his helpers are opening the van and preparing it for loading.,, He must explain to the shipper how he is going to handle their move. He should explain that he will be in complete charge of the van at all times and will be glad to cooperate in any special request that the shipper may make. He wiJl explain the matter of making. the Inventor y and proceed cat once. (See Paragraph 13.) ° : ; . Making Inventor$.—Follow canal instructions as out- lined i in section referring to Inventory. 6. Checking Refrigerator.—Truc kman must see that every make . refrigerator ‘has been properly serviced. If refrigerator has not been serviced, there are several procedures to follow: a. Lf in acity where we maintain an office or agent, arrange with them to immediately service the unit. b. If he i is in a eity where we do not maintain an office or agent. arrange with the local service man to properly service the refrig- erator, or he may service same if he understands how to properly . perform the work. THISIS IMPORTANT. Be sure trays and rac - are removed end packed or fastened tightly. . Checking Packing.—Truckman should see that all packing services have been property perfornied. He should\not take any chance of handling artic ‘les such as plate glass tops, fragile, un- - » CARTER H. HARRISON VS. GREYYAN LINES, INC. 287 framed mirrors; lamp shades, clocks, etc., unless same have been properly prepared for shipment. Tf packing service has not been properly performed, call local office or agent and see that the’ balance of the-pa&tking 1 is done. Lf no local office or agent is avail- able, either arrange with shipper to.do the adftlitional packing or he must pack the goods to properly protect them. For this pur- pose, all truckmeén should carry at least one small, one medium,” » and one large collapsible carton at all times. , 8. Placing Stickers on Containers. —Shipments packed by regu- lar Greywin: packers wit bear® large oval stickers indicating the order. number, shippef’s name and coétents. There wil! also be stickers to indicate’ “GLASS.” “LAMP SHADES.” “FRAGILE.” “THIS SIDE UP.” If any carton, barrel, box, crate, or other. container which does not bear a large oval label indicating that the packing*has been done by Greyvan, place ther eon asmall oval label showing the order number and shipper’s name, indic ‘ating that the packing has been performed by the shipper. 9. Placing. of Protective Coverings—While tiuckman is com- pleti ng the Inventory. his helpers will place various protective coverings such as matt ress, covers, plano covers, refrigerator: covers, davenport covers, ete. These special coverings will be placed on the furniture before the items are removed from the residence | but after such items have been listed on the Ii'ventory: - 42 10. Port-O-Robe.—If Port-O- Robe’ ‘eexvies has been /. Specified, garments: will be carefully placed in the Port-O- Robe so that they will not be mussed. 11. Other Preparations.—Mirrors will be removed me dress-. >» ers, etc., pictures from walls, bed taken apart, and any necessary * items dismantled. Casters, screws, and ‘other small removable _7mjects will be placed in a small bag and attar mee to the iter from / Which they were removed. Al rugs must be rolled. and properly pac ‘ked in the van so that they. will not. crease. i2. Loading and Checking. The truckman will load his own van and designate the pieces to be brought to him by the helpers. No items are to be left unprotected in hallways, alleys, or on the awn, As nearly as possible, the driver should request only those pieces to be brought ‘to the van which may be immediately placed. therein. If an itein canhotbe packed at once, it should be placed | - Where it is properly protected: When it is thought that all items: have been removed, the truckman must personally check the attic, basement, garage, store rooms, closets, built-in cabinets and draw- ers, behind all doors, shelves. and elsewhere to: make absolutely certain that nothing has been overlooked. . | , . . ° . % 44 on , “—..* p ne bal . , . . . : Pa . F . @ -. O88 CARTER H. HARRISON «VS. GREYVAN LINES, INC. e 3. Checking With Shipper.—Befove leaving, true ‘kman should is sure to diScuss with shipper: | ‘a. Expe¢ted, unloading date and time as scheduled by ‘the Dis- patcher, : Ascertain if mnloading sdhbens | is cae Ascertain how to get in touch with shipper. at. destination. - Determine how shipper will- pay charges and how payment w bg be made if the'shipment is.C. O. D. Any special requests of shipper. a tt. Bill of Lading—The Bill of Lading ‘i is a very important “ ‘ument and, must be.properly handled. All copies. of the Bill of Lading must: be peaeee by Shipper and luis. . All information’ niust ‘be completed. ore . All copies must show tare weight. | eas ay iL Gross weight ancl het weight, will only be shown on the last three capies. me a et iginal copy is to be given to the shipper. 43 . f. 1. The rem: lining three copies ‘will be turned in to the - * Gener ‘al Office on billed shipments, but Fourth copy. will be delivered to shipper with original Te- igtektons of Freight Billon C.O. D. shipments. 15. Securing Gross and Net Weight.—The/ gross weight is the total, weight of the véhiclé and shipment or shipments thereon. It.is preferred that the gross weight be determined on ‘the same ‘ seale us the tare weight was secured, but this is not absolutel necessary. Certified weigh master must enter the gross. we eigh on all copies.of the Bill of Lading. The net weight ofthe Ship- ment is determined by, deducting the tare weight ;(weight, hefore Toading) from the gross) weight (weight“after loading). Net weight is the basis .on. whic h. the transportation: iatieies are determined, . ; 16. Deter nining tlie Rate and Completing Freight Bill. —The truckman will-have ree eived the Freight Bill i in duplicate with his instructions to T ruckman, but’ should carny a small supply to be used in emergencies, The. Freight Bill must show tlie: charges for ull servires rendered as well asthe gry , tare, and net wejghts. Usually when the Freight Bill is recfived by the truckman it will be completed except for the showing, on the Freight Bill the wrross, tare, and net weight, the éomputa ion of the transportation charges, and, where the truckman ddes packing, the packing = and unpacking chargés wilt halve to be completed by the . _truckman in addition to the total of the Freight Bill. When a shipmént has inte ee and weighed the trickwan will, if-at all, possible, \ w rithout del jay call at the offic e, or agent, ‘ ‘ CARTER H. HARRISON VS. GREYVAN LINES, INC. 289 and have the- Freight Bill completed, If, however: it is impossible to make a personal call at the offiee.or agent, due to distance-from — the office, or agent, time of day, ete., the truckman will telephone - the office, or agent, and they will furnish the weight. per hundred poutids and the transportation charges together with the total amount of the Freight Bill. Upon receipt of this information the truckman will complete the Freight Bill be showing the gross, tafe, and net weight in spaces provided: (taken from the Bill of Lading wejght certificate). Enter the net weight and-rate per hundred - pounds and total transportation charges in line povided for | transportation. Then enfer total charges of Freight Bill in spaces provided. This completes the billing of a C. O. D. shipment. If a truckman finishes loading after office hours, he may con- tact an office.or agent en-route between origin and destination. or if there_is an office or agént at destination, he nav contac That office or agent who will furnish the rate per hundred pound? and the total transportation Charges. Truckman should also. ask office or agent to check-his addition of thé total charges. ‘Truckman spould likewise check the transportation charges when given over — the phone to be sure that ‘there has been ne error in entering thes, fivures, If there is no office or agent that can be contacted at loading point, en route, or destination. the truckman should wire the General Office for the charges:,. This wire should show ‘the order number, name, arid net weight of shipment. and where the reply is to be sent.- For example, assuming truckman is wiring . from Joplin, Missouri; regarding order number 2000 Jones, 440 hwhich carries the net weight of 6.500 pounds and he desires the reply to be’se t in care of Western Union., His wire should read : “Net weight 6,500 pounds Jones order 2.000 wire care Western’ Union Joplin, Missouri.” The General Office will reply wnd advise him the rate per hun- hed pounds and total transportation charges. , When completing a C. O. D. Freight Bill be sure that carbon is ised to that the duplicate cony will show the charges that were mide tothe shipper. There can be no exceptions. When payment is feceived by truckman he will receipt both copies of the Freight Bill and give originak receipted copy to shipper.together with the 4th copy of the Bill of Lading.” The 4th copy of the Bill of Lading is necessary since it gives the shipper the weight of the shipment. ~The handling of billed shipments, is entirely different) from ©.O.D. When a shipment is to be billed the Freight Bill! will be \ nade out by the Branch inthe same manner as C. O.W.D, and two copies delivered to the truckman. Truckman need only obtain the ~ignature of the shipper on both copies of the Freight Bill as billings ~~» ¢ = a4 ‘ 201). CARTER HH. HARRISON VS. GREYVAN LINES, INC.. . will be completed: by the Geri eral Office. (Both copies of the Freight Bill and three copies of the Bill of Ladifig must bey sent to ag weeny Office with the other papers. . Postal Card.—With each set of insteuctions truckman will. . receive a postal card. © This card is to be filled in as Soon as he ha- secured ‘Qe net weight of the shipment. Complete all details and mail the card to the General Office immediately. A small suppl; of these cards must be curried at all times to be used in emergencies where the card has not been furnished with Instructions to Track- man. Unless the card js mailed promptly to the General Office giving’ the information requested, truckman will not receive credit on his monthly Statement®on the date loaded. It will also hold up com- missions to salesnien and agents. 18. Advising Shipper of °C harges—On C. O. D. orders the shipper may desiye to know the amount he is tw pay at destination so that he may have funds available for this purpos#. It is ime portant that proper arrangements be made to nti the shipper as ~" ly as possible as to the exact ¢ harges. . . When the t isportation charge is determined by the office or preci and the shipper desires to know the charges, that office or agent should advise the shipper By telephone or wager nec@asary, of bar charges. . If charges are determined by wiring the General Office, then ihe truckman should notify the shipper upon receipt of the chat in whatever manner the shipper has requested such infor: mation. . 45, 1), Proceeding to Destination —Truc ‘mas, shoul gpro- “> ceed enroute to destination as quickly as possible aftyr lef ing? However, no truckman is tg leave —_ the has ane avail able until P a. Notifying the ineal ollice, if any, and receiving instructions x to proc eed. t. b. Wiring thé Dispatcher if thereis no local office advi ising him space available and awaiting his advice tied oy” Truckman must proceed via the most direc _ point to destination unless otherwise instructed by Dispatcher. “Truckman must observe the unloading date as speci on the Instructions to Truckman or by the Dispatcher and arrive ade : tination so as to be prepared to unload on or before LO a.m. oF the unloading date specified. Schedules must be met as eget ‘by the Dispatcher or proper notification niust be given. 20. Delay Enroute.-Should truckman be delayed enroute wad unable to‘arrive at destination before 10 a. m. of the unloading date, the Dispatcher must be ailvised. Such information naust, e from loading ? oss CARTER H. HARRISON YS, GREYVAN LINES, INC. 291 “agit of course, be sent prior to the time’ as scheduled to uniload. “When the Dispatcher is advised of a delay. he yiust alveays be advised of-the arrival time at destination. Should there be a seeqnd wor * order that he may make necessary scliedule changes. - sary and make arrangements with the shipper to imload. third delay, Dispatcher must likewise be_notified ‘in’ timeto Make necessary Changes in schedules. — . 21. Arriving Ahead of Schedule—Should truckman find that he can arrive at destination earlier than called for in his schedule. he is likewise to\advise the Dispatcher of such earlier arrival-in 22. Arrival at Destination.—a. If we'liave an office at destina- tion, report to. the office before unloading if possible. If office IS not open, proceed to unloading point but telephone office not later thun 9 a. m. oh in ob. If unloading in a city where-we maintain an agent. truckman may communicaté with thé agent securing help from hint if neces. — . If no office or agent, communicate with the shipper imme- diately and arrange unloading. Mi 8. Reporting from Destination.—a. If we have an office at Gestination, of course, instructions will be issued that pougnt. oO : b. In all other cases. truckmen to the General Of- hee by wire whe nents have been made for unloading baat Tally unloading. Such report will be made by Tourate tressage stinifar to the fallowing : “Arrived s a.m. leaving ” p.m Thy thet tse unloading is aettially completed, Aispated or will probably have. instructions at the telegraph office for, ‘tineedmt Htivlen oe Cireamances will truckgan leave until he has instryue - trons front the Dispatcher, 8 2! Collections.-If collection is to be madestinckman may only accept such collections in the’ form of cash, certitied check. bank aft, OF mappey order payable to Greyvan Lines, Ine., untess other- wise Histeacted. In case shipper has had draft or money order tle pay@ble To-hoioself, be sure that satne is properly endorsed on reverse side paya Greyvan Lines$ne. When collection s received, receipt originabFreight Bill in space provided and pive the original copy withthe fourth copy of the Bill of Lading to the ‘ipper. Personal checks are not acceptable. If truckman has taken proper steps in consulting shipper at time of leaving loading Jmnitit; there will be no difficulty invol¥ed in making collection. 25. Unloading. —Find out from shipper hot he desires carious. ‘tetusplaced. Proceed with unloading swiftly but carefuily. Place wrticles in rooms directed by shipper. ° Be sure to leave chair covers. tuatt ress covers, and other special equipment on the various preves until they have been placed ja the residence. Lay the rugs, replace aurrors, and assemble furniture. y, o -292 CARFER-H. HARRISON ve. GREYVAN LINES, INC, - . “3 2%. Unpacking.—Unpacking is to be done as spec ified in Freight Bill or may be done if shipper wishes to pay for sume and add to Freight Bill. as . ; 27. Checking Inventory.—F allow carefully instructions as out-,_ lined in section referr ing to Inventory. , 28. Completion of Job.—The tfuckman’s job is not completed until he has ascertained from the shipper as-to whether or not he is entirely. satisfied with his shipment. If there are ayy,damages; seme must be reported as. specified in this manual under: Str wd “Claim.” / : The trr cknivan should then very danas thank the shipper ’ for the priv ilege of having sefved him and wish him lots of success and: happinesg‘in his new home, and stipply him with the address of our loeal office, agent or Generat-Office. SAT 2). Service Report.—The., Service’ Report nfust be com- meat by the truckman on every shypment. If shipmeiit has-been handled satisfactorily in every respect, he will so‘report. If there are any damages or other coinphiints. complete details must be given. This report may also be used in wddition-to the above for the shipper to make any written report regardiy wy our service, ; . 4 * 30. Completing Instructions to > Tiyckman—W hen ‘shipitiehe ot has been unloaded, truckniam will insert time he unloaded and. thes names Of his helpets. At the same time truckman isto check ovei® ~ all papers and see that they have-been praerly completed. 31. Turmag in Instructions to Trickman and Supporting Papers.—Immediately after unloading ina city, where we have an office, the Instractions to Trugkman, all supporting papers, and collection, if any, are to be tur wed in to that office just as quickly as possible. In cases Avhere truekman unloads: where we do not have an office, Lastructions, supporting papers, and collection, if any, must be hamediately sentto the General Office in Chicago. Do hot turn in ahy papers or collections to agents, Trauckinan are held, personity responsible for monies which they collect, therefore they ‘should see that the money. is ejfher turned in to the local office immediately or mailed to the Genera! ( Office. A TRUCKMAN, MUST NOT TAKE CHANCES BY CARRYING COLLECTIONS ON HIS PERSON ANY FUR- THER THAN BETWEEN THE‘SHIPPER’S RESIDENCE. ‘ane THE OFF ICE. BANK, OR POST OFFICE. o » 32. Preparjng for Next Shipment.- -As soon #s the shipment has od en i unloaded and the truckman lras turned in his papers-or sent them to the General Office, he is to immediately prepare for the next shipment. Thistmeans first of all“checking the mechanical ” condition of the equipment and seeing that the truck is. washed. ” v CARTER H. HARRISON. VS. GREYVAN LINES, INC. © 293 : / . Ss : ‘After this, he will see that his personal appearance is in order and ‘ he is in communication with the local office or Dispatcher at General Office. = ee : wi F .? a ee * Skorion 3-Sprcian [NPORMATION ‘ The. following ,pages include special adic on various | subjects. We have gone into considerable detait to explain, these matters carefully, These pages. inélude ‘details, begneaing me. handling of such items as listed below : : “Bill of Lading. Ro seca ae) SOF ghee I Claims. a4 Ge Te Se a Freight: Bill. F Fur niture—loading and unloading.“ Government ‘Shipments. Helpers. re - as coo ; a n Pae king. ; ? _ Oe e ” Presentation to Shipper. Prepavation for Loading. ' State Regulations. mes Tariff Questions anel Answers: ; ; ¢ : e* 4) pom To’ MAKE OUT A BILL OF LADENG nee ‘of Bill of LadingsT ty, Bill of Seater is* the most inpoftant of. all papers fn connection with a’shipment as - it is the yontract between the shipper and.the carrier (our com. ep ).\/Therefore all tformation an the Bill of Pacis ng must bY acevrnte yend the itstrpetions set out hereinafter mts st be fol- rowed with~ut exception. » : Mukwmng Out Bill. of bites. —When, ‘the Instructipits. to Truckmx, covering al move is heing made out the Branch ‘or Creneral Office: (if agents order) will make out a Billo Lading ii quadruplicate leaving sia those jtems that’must be completed, “by true Kaan. ri » Agents No, Enter our taba number ‘in hie space, Issued at.—Bill 6f LadimgAnust be issued at- -point?of origin il in this space by entering the city and state of origin, . From.--Enter ship Pees ful name in this space, . Addrese—Origin.—Enter street address. at point of origin. . Floor.—Enter the floor from whieh shipment is moved.¢ 8. C ity@and State.—Enter ‘the city and state from which the shipyye nt is moved, . Consigned to.—Enter the a of cqnsignee en this line. Usui: ually the shipper will be the consignee bata shipper may have . — 1) 294 CARTER H. HARRISON VS. GREYVAN LINES, ANC, cee . a shipment weil to another yndividual or company at duiti- nation in which case this space would show the name of the indi- vidual or company to whom the shipment is consigned. 10. Address and Fleor.—Fill in destination hing smomiane anc floor. 50 .- «ALL. City ad State. Fill in destination city and state. 12.. Delivering Carrier.—Fill in “Greyvan Lines, Inc.” in this space except in those Cases Where shipment is taken for a destination beyond the scope of our operation and the shipment is turned over to another carrier for delivery. 13. 1. C..C. No.—Show Docket # 147s4.in this space, 14. Description of Property. —(a) Fill in description that de- scribes the property being transferred. For example: If a ship- _ ment of household goods (C lass 1 Shipnient ) released at 30¢ per} pound per article or less is being transported the description - would read, “Household Goods per Inventory Sheets attached.” Class 1, Table A rates apply. Roles, | - ¢b). Ifa class 2 or.3 shipment is being transported the deserip- tion must be such that it describes the shipment such as_ office equipment 0d ig Phare: eter All aca ms ions must refer ‘se spac eS..- ‘ 16. All Advances, Ete.— Fill in this space only wher shipment — is to be billed in which case show the word “Bill” and the nanve uni address of the company. to be billed. . - a 17: Received $ . Ete.—Fill in the amount of prepayment Th a has been received on the order. Branch manager should sign in space provided: If prepayment is madé to driver he must sign in this space. 48. Released Value. Fill in released vahie which alii has * agreed to by signing Order for Service. 19, Excess Declaral Value—Enter in’ this space any thie which shipper has declared an exe cess value us taken from Onder for-Service. sf -—-20. Weight Certificate (a) Before loadifig a shipment truckman will have truck weighed with all equipment thereon, gas.tank full, and without crew. _ This weight establishes thé tare weight of the shipment, (b) Weighmaster must then complete the tare portion of the weight certificate by entering thereon the informati ion called for - _ by the weight certificate. (ce) Truckman must see‘that all four copies of Bill of Lading with carbons inserted are given to the Weighniaster so that they will all show the certification and proper weight. fa \ o f ‘ / ‘ e ¥.- CARTER H, HARRISON VS. GREYVAN LINES, INC. 295 21.. Government Weight Slips.-Since the government requires Additional copies of weight slips a separate weight+tip is being . provided so that truckmen can obtain the necessary copies to. be furnished the government. On each government load Branch or. General Office will attach yecessary additional copies of weight’ > slips and the truckman naist see that they are made out and signed by the Weighmaster in addition to getting the necessary weights certified onthe Bill of Lading. If teackman is handling u governinent shipment. and he fails to receive the additional weight slips he should make out the necessary weight slips from the copies he‘carries and have the shys certified by the Weigh- master at the time the shipment avgfthed. , ‘ 22. Signing Bill of Lading. ) When shipment ‘has been loaded Truckman will presént the Bill of Lading for signature. Shipper (husband. or wife), or.an authorized agent of the Shipper must-sign the Bill of Lading. -Truckman will then'sign the Bill of Lading and deliver the original copy to the shipper as a receipt for the property. — : Sai ia 7 ——) (b) If shipper’s agent signs Bill of Lading, for his own pro- ivetion De-shauld sign ‘in space headed “Subject-to Section 7” as this relieves hint of all responsibility for any charges in’ con- nection with the shipiwent.. ° ; ie 28. Gross Weight.—(a) As soon as possible after loading truck- man shotld: have the shipment, weighed. (Preferably on same wales that tare weight was weighéd.) “Have gross weight certifi- cate filled out (3 copies only) and signed by Weighmaster. ‘b) Trnekman will complete certificate by signing in space provided and filling out weight summary. . ‘ 24. Bill of Lading Copies.All 3 remaining copies of Bill of Faaclitig will be carried by thé truckman and turned in with his instructions if shipment is billed. If shipment is C. O. D. the 4th “copy will be delivered to shipper and #2 and #3 copies turned in with instructions. General Office will make sproper distribu- tion of copies, - ihe j ie t Sla 25. Constructive Weight.—(a) While it is provided that’ " ° gwwhere there is no scale within 10 miles radius of origin a constructive weight of 7 pounds pér cubic foot of. properly loaded van space may be used in arriving at. weight of shipment. (b) Constructive weight is to be used only when Ahereis no possibility of weighing, shipment. When constructive weight is_ used truckman must enter on face of Bill of Lading the follow-” ing statement: “Constructive Weight. Certificate—Shipment oc: cupies cubic feet of properly loaded van space. Constructive weight'of shipment @ 7 Ibs. per cu. ft. Js. Ibs. Certified by — ——~ Driver.” . a * y29107--47—-3 sata eg of 296 CARTER H. HARRISON VS. GREYVAN LLNES, INC. 26 Minimum Weight.—W hen a ghipment. is hauled under a minimum weight basis the Bill of Lading must carry the follow- ing statement : “Class shipment moving at minimum weight of —— lbs. Actual weight ——s.” 27, Expedited Service.—When a shipment is moving under _ - expedited service the Bill of Lading must carry the following no- tation: “Class —— sh¢pment moving at minimum weight of —— Ibs. . Actual weight —— Ibs. 28. Tare Weight'When Part Load on Board.—When a part load is on board the | tare weight forthe second part of ‘the load will: ross weight of the first part load. Kona, gE if the truckman has Bill of Lading for second part he can have “the tare weight certified at the same time the first part load:is weighed to obtain gross weight. (That is, after loading first part load.) - 29. Important.—Ne@ shipment can be picked up eiahcnd a Bill of Lading so each truckman must carry.a supply ef Bills of Lad- ing and must be prepared to make out a Bill of Lading properly - if for any reason he does not receive a Bill of Lading from Branch or General Office. The fact that truckman did not receive instructions with Bill of Lading attached does not relieve him - from issuing Bill of Lading to shipper when shipment is picked — up. There are n6 exceptions | to this procedure. Ad ee P aT al . oe 52 ; TRUCKMAN 2 Tiny re ‘The name truckinan is almost,a misnomer for aman in Gréyvan Service. He must not only be a good, sife driver, and a good ‘mover, but neat, healthy, courteous, diplomatic capable of nr.in- taining records, antl sianding up under the hardships of the road. Greyvan is proud of its personnel and dogs not*hesitate. to promise its clientele that in Greyvan’ Service they will receive the very Jest—the kind of service thé ordinary company or ordi- hary comBeny or ordinary true kman cannot produce, Ne ‘ e . O83 ; CLAIMS ‘1. Carelessness.—Claims' are practically all caused by careless- ness. It is possible that a truckman may be judged almost en- tirely By the claims that he has or does not have. In other words, the C ompany cannot expect to maintain the services 3 of any truc k- ‘man whe has frequent claims. / 2. Causes and Prevention.—The causes of claims are so many and various that it is impossible to outline all causes herein.. The | majority of claims are for damages to. furniture which may well. be avoided by careful handling and packing. . Packing claims aré* second and these are caused either by careless packing or by care- . a: =» 4 > “ge . - , . ’ “ - * . 7 y ‘ay CARTEK H. HARRISON .VS. GREYVAN LINES, INC. ° 297 ‘ > : ' a 1 UNIFORM HOUSEHOLD GOODS BILL OF LADING FOR MOTOR CARRIERS - = . — ‘Agent's Mo 87542 Sivpper’s Mo, GREYVAN LINES INC., 1338 So. Michigin Ave., Chicago, Illinois = e rs ected varvetie eos fos ress if amp) ond owbye eR te the slaam@ieSlbons Ond fags: rues apd taguisiices sp ef ort teeeet o__-_PAAMOOAMRAO, Pennatecie kom WF} fay te 45 recom free — es rn ener ver pe EE a — Freer. rh. ee — Sroce_Pannaglanaio — Oe er F lmere cet etree of ees eens een) oe kee Wer ee eet — ~ ot oem my comet Somat Se by ane © ode aie 6 Gee bos scbamn N 6 cum qual 6 © ae opts OO oon ooh tee Ore Con ond neni ae pa So oh OE Fa? i SS 1 BE a teoter del Ne ee ~~ PR a a Ee eR Consiered to iiliem Saitn . . eter davenayijgeansmntne pecs teacemanas > Me ata Attresn... 34S Broadumy _ sdotledinaion ee fer eata. cny Se aa al Sisadaeee nobowreny, Conner Seay da 16 © NeBeauas MB 14706 . ° Serine yo Session + ot | DESCRIPTION OF. PROPERTY se | pare CMmaRGE 4 J meme FE a NRE TIT b : Zz FE Paes Sate = | al e Es | Me Ey RCE 55 Fa are | EA WS : ' == ae 7 Ona z “S arate >. - _ AER, Ba AE “Ri sien od Soh re aera a | Ramet p EE Sas wean oe rene order or eins see etka aomin de vry ot tS ire errue ot easoat ” of Peele Ponneylventa & Wissonein Railroad | lad “Pat ie. Ortine _* Pailetielphia, Pasmsylvenie biel reads as follows: er Any claim for loss, damage, or overcharge shall be in wr iting and shall be accompanied by original paid bill far trans-- portation and origina] “Bill of Lading, if nét previously .sur- rendered to carrier. “Carrier may — certified or sworn state- ment of claim. - *, * (b) Carrier shall be’ immediately “aakiied of all claims for con- cola: damage and shall be giv en, reasonable opportunity toO,,in-. spect alleged concealed damage in original package.” ° ° mig Rule: ‘Must be Observed in the Handling of Every Claim. Trackman May Settle Claim.—If truckman: has, knowledge of: a ‘claim whew making delivery, he may settle same if-cash collec-. tion has been made and shipper has receipted Freight Bill and - original Bill of Lading and shipper makes claim in writing — D4 on the Service Report.” Driver may then arrange for re- pairs‘or make cash settlement with Slripper and have shipper sign a Release Form which must be sent to General Office or local ofiice with Service’ Report and all otlier papers on this shipment. Ty case of «making cash settlement, show on blank, line atgtdp of Release Form the amount of éish for which settlement. is made. But if ee have been authorized, cross out the words “the sum of” andinsert on next line “satisfactory repairs to” (name : a | whicli are being repaired). Be sure that balance of Release Form has been fill€d in; and ‘that shipper has signed as well as a witness. 6. Truckman May Not Setile.Claim.—If shipment is billed and Claim. is acknowledged by truckman,- the shipper may present claim in writing on Service Report and follow up by seeing that. paid Freight Bill and original Bill of Lading are forwarded to 7. Reporting Claims.—Truckman must’also advise on Service | Report all details regarding ¢ claim so prompt adjustment may ‘be * made, The way to avoid ##y difficulty regarding clainis is, of course, to handle a - shipmepy in such, a mannef that there will be no claims. “i . ’ ~ we oe, , . \ .@ \ CARTER H. -HARRISON VS. GREYVAN LINES, INC. 301 ( s) Tie Geheral Office will reply and aclvige the rate per hun- dred pounds aud total transportation charges, — - “(h) When completing a G. O. D. Freight Bill he sure that carbon is used so that the duplicate copy will show the charges ‘that were made to the shipper., There can be no exceptions. e (i) When payment is received by truckman he will receipt both copies of the Freight Billeand give original -receipted copy fo “shipper together with the 4th copy of the Bill of Lading: The 4th copy of the Bill of Lailing js necessary since it gives the shipper _the weight of the shipment.” 58 19. Billed Sbipments.—The haitiling of billed shipments is entirely differeyt from C. 0. 1. When « shipment is to be billed the Freight Mg wf be. made out by.the Branch in the same ‘mannen as C, . and two copies delivered’ to the struckman,. "fruckman need only obtain the signature of the ship- per on. both copies ‘of the: eight: Bill as billing will be completed by the General Office. Both copies of the Freight. Bull and 3 copies of the Bill of Lading must be sent to the General Office “with the other papers, 20, Transportation.—When the Freight Bill is made up by the Branch these spaces will be left blank except when a shipment has been placed in temporary storage, in which case the shipment will be billed at the weight as shiown on, Bill of Lading. . Note: Bill of lading must be issued and shipment weighed when ship- ‘ment ig picked up and taken to storage. There can be ho excep- tions. 21. Packing and Uhpac king. —Comyplete by entering | the amount from itemized schedule. . Extra Pick Up. and Delivery.—Enter the ‘chides in this spac ice based’on extra pickup and deliveries to be made. 23, Hoisting or Piane Carry Enter amount for hoisting or piano carry. - ° (@ Mt: Storage | in Transit. ~-Enter amount. tor first 30 days only hb = on weight at applic ‘able rate. . Ms . Excess Value on Specific Articles —Enter chiarge from es- Pn t. If shipper declares additional items at'time-of load- ig «barges must be increased to include total excess declared.- 26, Advance Charges, ete.—Charge for All Risk Insurance and servicing refrigerators will Re entered under this heading in addi- tion to any other sérvices which are performed. for the shipper in which we,merely act as agent for the shipper, 97. Total. —Branch will leave blank, See €. O. D. set.up.. S this space any amount that has been prepaid as shgwn in = apace on Bill of Lading.”. if prepayinent is made to truckinan he sf) 2s, Aniount Prepaid Branch within-all cases stiow in ie 302 CARTER H. HARRISON Vs. » GREYVAN LINES, INC. _ will feceipt Bill of Lading ‘for amounts prepuid and ¢ enter in se .* this space. 29. Balance Du. ——Enter in this space the balance due ona ship- ment that is total charges less prepayments. -This space cannot, of course, be completed: until transportation rate has been com-- puted. , . . ~ 60 FURNITURE LOADING AND UNLOADING 1. General.—-The ability to pack the maximum amount of furni- ture in the amount of space available comes only. after considerable* experience. However, Proper loading really consists onty of filling every inch of space with some properly padded piece, considering, of course, the weight of the article. In géneralgff)may be said, place the heaviest items on’ the’ floor and work u progressively -with lighter pieces. Load in tiers across the van and iry. to keep each tier level and even. Be positive that there are no unpadded ” - corners, edges or legs which might rub or be marred. Be sure that no article is so loaded that-it is ipa strained position. Each tier must be so tightly loaded and padded that there i is no lateral movement from the motion and sway of the van. 2. Base.—Base articles are those pieces which by their’ very’ nature or weight require them to be placed on the floor of the van, * and all pieces which are capable of supporting considerable weight ‘without injury to themselves. Before darting to load, the amount of base available must jbe carefully estimated and must be used . judicious! throughout ‘the load sq that all parts of the load are ’ properly supported. “Never use any fragile or lightweight piece - ~ as base and in turn don’t use heavy articles as. ‘topping. 3. Odd-Shaped ‘Pieces.—Try, to work all such, pieces into the load as you go. Don’t save'them all until the last, because they will be extremely difficult to use then, and as a rule, they cannot be . loaded on the tailgate. . _ 4, Mirrors & Pictures.—U nerated mirrors*and pictures can be loaded: hetween mattresses to good advantage. If necessary they may be put on top of the.load, but be sure that they are well padded - _ and cannot slip down inté the load. ° 5. Bed Springs.—These must never be loaded flat on the bottom | of a load. Always startd them on edge, and try to nse them to finish off a load. Load them “soft” side inwards. Never use a bed spring as xn extension for a tailgate load, pe per 6. Mattresses.—Always load flat, or ‘on flge. ever fold’ or Be . Plate Glass.—Do not handle plate wlaes unless it is rated. 8. Cartons Containing Lamp Shades.—Place these on | top of the loads, right side up. ° ’ « : 8 r : "gt, . . > . So e 4 e t : . a -- “€? . na a : CARTER H. HARRISON VS. GREYVAN LINES, INC. — 303 61 9, Barrels.— These make excelent base materiafs, but be_, sure that sny-article on top of them is resting on the lips of the barrel and not on the contents. _ 10. Rugs.—-Never fold or bend any rug. Load large 2 > lengthwise in the van on top of the load, and unless they tan bé evenly supported throughout, tie them up against the roof. Pad-: the-rapes*used with hop sacking. © Pack rugs near back of load sO they may be unloaded among the first few pieces. 11... Tailgate Loads.—The greatest care must be used in packing: .a tailgate load. If possible use barrels, wooden boxes, rough fur- niture, garden tools; ete: ‘Load must be completely govered with the tarpaulins, and well laced to van. ’ "Tailgates are provided on vans for-the distinct purpose of ace commodating Within their weight and size capacities, those. por- tions of shipments unable to be loaded inside the van. ‘There is no — acceptable or justifiable reason why they should net be properly used when necessiry. ae Improper use has sometimes resulted in accidents, cargo damage, fines, andl misunderstandings. Hereafter, the following instruc- . ‘tions relative to the use of tailgates are to be observed : (ay Never load the tailgate beyond its size and safe ease capacity. (b) Never tes the van with tailgate Lowered Beyond a ais: zontal Position. It is much preferable to have the rear of phe tail- ; . gate higher than the hinge. This permits drivers of vehicles fo® = / ‘ lowing closely to observe the reflectors, tail, stop, and directional | : ~ lights—a’real safety precaution. “( c) Always pack neatly and “square off” the tailgate load as much as possible. Cover and protect all items loaded on the tail- é gate with ample tarpaulin. Be Sure the load and tarpaulin are : properly and adequately secured to avoid shifting and flapping of the tarpaulin or whipping of ary loose-ends of rope. . - (d) Never permit toose ends te hang or projeg sideways or. below the bottom face of the tailgate—rear vision mtrrors may be obseured as well as reflectors and rear lights. Practice Safety and consideration for,other users of the highways. (eo) W henever the van is being operated and the tailgate is in other than a vertical position, Be Sure its use is properly indicated a» Pa ._ 1. During the Time When Lights Are Required, display three. li ighted red lanterns (or acceptable red electric Lights) at the rear "edge of the tailgate, one at each extreme rear corner and one in ap center, , At Other Time display two red flags, one dt each extreme . rear corner, . . ~~ the “s ot, , ; | /: . = N : z = eer . ; y ~ ee P| = ¢ ° . 306 CARTER. H. HARRISON VS. GREYVAN LINES, Ye. : Ww hen a shipment moves from aleigy-where we maintain an { offi gr agent the net weight should be determined at thet Epa ff at all poss The office or agent should then be furff®hed with the ne@ weight of the shipment and they will furnish the correct rate per CWT and total transportation charges. : 2. If there is no office or agent at loading point, but there is an office’ or-agent at umoading point, rate per CWT and total trans- portation charges will be furnished by the office or agent at, uli- loading.point. e 3. If there is yo office or agent at loading poind, and there will be _- ho office or agent at unloading point, but the trackman is re — and at an office or agent enroute, the rate per CWT and tota - portation charges will bé secured from that office or anae 6 4. If there is no olfice or agent at loading point, and there will be no office gor agent to report to en route or at unload- ing point, it will be necessary that the driver wiré the General Office furnishing the following information : a Net weight of shipment. b. Name of shipper: ’ - .. ¢. Order number, ole & ~ * “d. Where answer is desired? Example: “Net weight 4,260, lbs. Clark order AS23514 advise care of Western Union Seymour, Indiana.” ‘ In all cases where receiving answer by wire giving the trans- portation charge, the driver should also cheek his Tariff to deter- mire that the charge is correct. Obviougly the above procedure of having charges “furnished by ". branches or agent, or wiring the General Office for the charges ‘applies only to C. O. D. shipmepts as charges on billed orders will be determined after bapers have been- forwarded to the General Office. ° Where the shipment fas \seiea signed by an office or’ agent and \ the local pick-up to mgr is includg’ in our order for service, the shipment will be weighed and (Bill of Lading issued and transportation charges determined prior to, the time, you load. Under such circumstaneés the shi Anent—will not of course be re-weighed, When you receive yfur papers you will ‘ilso receive. the original Bill of Lading and “reight Bilt with the charges — already determined. If local pick-\p is not included in 6ur order for service,then the shipment must be weighed in the asual manner, » This case aptilies where we are moving the shipment from a ware- /: house, which shipment WAS Not originally placed in that warehguse , by us: \. v : he driver is furnished with two copies of the Freight Bilk > me shipme nt is C.O. D. the driver will sign the receipt (both: bs iain $) in the lower right es dpa when payment has been i ees . i ® a) Fr ¢ * : a as ; Se ae eS ee CARTER SH. HARRISON VS. GREYVAN LINES, INC, 307 made and will give the original to the shipper. The duplicate copy will be turned in with the instructions to the truckmen and all supporting papers. ~~ | 2. If shipment is billed, the driver will not sign the freight bil but will have the shipper sign both copies in the space provided in the lower left-hand corner. The truckman will retain both the original and duplicate copies of Freight Bill on billed j and turn same in with Instractions toZruckmen and all supporting ‘papers. ot tia > On C, O. D. orders the shipper may desire to’‘know the amount he is to pay at destination so that he may have the~funds avail-— ~ible for. this purpose. It is important that proper arrangentents be made to netify the shipper_as early as possible sis to the exact charges. “s = ; 66 - 1s When the transportation charge is d&ermined by the oe: . office er teen ad theghipper desires to know the charges, that office or ugent should advise the shipper by telephone or wire, if necessary, of such charges. _ * 4 \. See 2. If charges are determined by wiring the General Office, the the truckman should netify the shipper upon receipt of the ~ ar in Whateyer manner the shigper has requested such information. 7. Postal Cards.—With each set of instructions you will receive a postal vard. This card is to be filled in as soon as you have secured the net weight of the shipment. Complete all details and . ‘mail the card to the General Office immediately. ; A small supply of these cards must be maintained by the truck- ian to be used in emergencies where the card has not been furnished 4 with instructions. . ‘ , ag Unless the card is mailed promptly to the General Office giving the information requested, yon will not receive credit on your monthly statement on the date Toaded. It will also hold up com- missions to salesthen and agents. . ‘ 5. Government Shipments.—The handling of shipments for the Government requires: special paper work, weight slips, ete. not required in the handling of ether shipments. - Ae If the shipment is not handled in the manner requested by the Government, it.is very difficult to collect for the shipment. -In case where spparate weight slips are necessary, these will le completed by the Weigh Master in addition to the weights inserted-on the Bill of Lading. In such cases the Branch will insert on the instructions in the space provided for the purpose, ' information as te just, what requirements are to be made, and _ at the sume time will attach the number of weight slips necessary. In view of the above, Branches Are Instructed to Set Out Clearly and in Detail on the Truckman’s Instrvetions All Special Instruc- tions Necessary on Each ena Sean ce If the instructions >. Pa ey 7 4..When unloading in a city where we maintain an agent, help must be securéd from the-agent if possible. Payment for help secured from agent should be. oa hai & to the agent rather re to his men i . Where help cannot be secured: from an agent or there is no sae or office at loading or unloading point, segure, help only from a local mover or-loeal union, ©. 6. It is the first duty of Company drivers to: properly prepare their truck for the next shipment after unloading. Otherwise, “when they are available, it is of importandthat they assist other C —— drivers in loading or unloading. All offices will offer every assistance in obta\ing pkaper help. 69 ee > INVENTORY ; The inventory form in duplicate will be given to the. truck- man with instructions but, truckman must at all times carry a — additional supply. for emergency use. 1. Duplicate.*The. Inventory. will be eT in: 1 duplicate > for every shipmient, regardless ‘of the size or nature. © The duphi-. cate copy, pink in color, must: be given to th of loading, if at all possible. If this canngt be done, due to the absence of the shiPper at the leading poins, then the driver should | give this copy to the agent of ,the shipper who happens to be ¢ present at loading, pr if np one represéyting the shipper is there, then.it must be either mailed to, the. shipper at the unloading ad- ° dlress or given to the + appre: bv the dri iver at destination,” If the 7 ‘ Bed Mee shipper at the time __ “ae 310 “CARTER H. "ATARRISON VS. GREYVAN LINES, INC, shipper, or shipper’ s iad is neither at the loading point n nor un- loading point, the shipper’s copy of the Inventory will be canned. in with Instructiéns*to Truckman at destination. to be mailed to | the shipper by the office at destination. 2. Listing.—We list herewith the order in which the driver should oe his Inventory. 1. Living Room: . ‘8. Attic. 2. Sun Parlor. 9. Porch. 3. Library or Den. _: 10, Basement. 4. Dining Room. oo 11.. Garage.. 5. Kitchen. tena - 12. Miscellaneous. 6. Halls. - bg 13.. Containers. eae 7. Bed Rooms. oo. Sample.—Refer to the: sample Inventory which is attached, which will give one an iden of = how the Inventory should be drawn up. 4. ObserveBe, sure to. ‘ook adie rugs for rug pads, behind © doors, and into all cupboards and closets, so that no items will be missed. “5. More Than One Load.—In cases in which the size of the ship- ment requires two or more van loads to handle, it will, of corse, not be possible to list the articles in, accordance with the above suggestions,. Therefore, in all such cases, the truckman will. list all articles which he’ loads and the same will be done’ ‘by. each truckman who loads any part of the same order. ‘6. Containers.—Containers should all be listed last on the In- ventory and in one group. Every truckman should refer to in- — structions-covering’ the use of labels, etc., on various con tainers, since this fits in with the instructions outlined above. _ . ; 4. Carefulness.—BE-SURE TO WRITE PLAINLY AND DESCRIBE ANY DAMAGES FULLY. TRUCKMAN MU ST. . BE VERY CAREFU!, IN TURNING THE SHEET OVER - THAT HE WRITES ON .THE ORIGINAL WHITE AND. THE SHIPPERS’S PINK COPY IS AN EXACT: cheobe! CATE OF THE ORIGINAL. : ! 8. Description —Every piece of furniture, regardless of 5 size or _ nature, which is to be loaded must, be listed on the Inventory, and _* given a separate number. Note the sample Inventory attached for guidance. In the space provided for condition before loading _ describe each article carefully. [pbthe iteny is in good. condition, merely use a check mark, but if the item is 3 damaged in any man- ° "ner, mark it as follows: “S on top” or “T on right arm” or 70 “M on right side” or, if the piece is marred and scratched call over you may use the syr mbol:* “oe. ‘The “GM” symbol ie we. ~ followed by many truckmen a - CARTER H. HARRISON VS. GREYVAN LINES, INC. . 81 is not to be used unless the piece ig in generally bad condition be- ~ -cause of ‘scratches or mars. If one line is insufficient, to describe the condition of any article, use an extra line. | 9. Signature on Loading.—When the Inventory is completed, ~ and before shipper is given his copy, be sure to fill in spaces pro- vided on reverse side of form in duplicate just below the number 150 and have shipper or shipper’s agent sign. If unable to secuye — signature of shipper or shipper’s agent, make such notation On. the line after the word “Remarks”. 10. Moving from Storage—-When a shipesent i is being mioived . from storage, the contracting office will mike a copy of the ware- house receipt on the Inventory form. .In such cases, two sets of the Inventory form will be used. The truckman will receive the original white and pink, duplicate, the white triplicate wil] be sent to the General Office with Settlement Information and the pink quadruplicate will be retained in the local office file. In making thjs copy of the warehouse receipt, every article should ’ be listed by number exactly as on the warehouse receipt. The condition of the goods as shown on-the warehouse receipt should be shown immediately after the name of the article, thus leaving room for the truckman to make any ‘additional notation. at the time of loading. The truckman should use extreme care in check- ing goods from the warehouse on to his own ¥an, not only being _ sure to check each item, but to note its condition very thoroughly, particularly if the condition is other than as already noted. When the loading is completed, have the warehouseman sign the Inven- tory in duplicate in the space provided for the shipper. If unable to secure the signature of the warehouse, make such notation after - “Remarks”. Do not sign any receipt presented by tlie warehouse tnless a notation is made op such receipt regarding the condition of every article loaded. This is very important, not only for the truckman’s protection, but. also for the protection -of the Com- pany.. We cannot urge truckman too strongly to follow out these instructions to the letter, particularly with reference to any ship- ment loaded from or into a wareliouse, since our experience has provéh that the most serious of our claims and those* which are most difficult to adjust properly are ones which involve a ware- house at some point in the transaction. -+ . 11. Leftovers—In every case where there is a left- over thie truck: man must make out an Inventor *y in duplicate of each article which yoes to make-up this left-ofr and this Inventory in duplicate must then be turned over to the nearest office immediately, or 12. Tags.—The. use of tags is not required, but this system is nh recommended. The use of tags 72910747 -—-4 : ‘ ' ? t as 312 | CARTER H. HARRISON VS. GREYVAN LINES, INC. \e ° n . When turned ip at destination. Trackman should hive warehouse- min sign his.,own Inventory in space provided for shipper and, in case warehouseman will not sign, such notation should be made by truckman in spage provided after the word “Remarks.” * - 4 , 42 ; |! PACKING While packing and unpacking service is, in general. per- formed by Greyvan packers or agents, it is necessary that truck- men do packing many times. Truckmen are therefore furnished information below which is a duplicate of the requirements of cer regular packers. 5 | ee 1. Checking.-—It is further of utmost importance that drivers check all packing at the time of loading to ascertain if packing services haye been properly performed and if all items which > oem GARTER H. HARRISON VS. GREYVAN LINES, INC. 313 should be in containers have been packed. Dvivers should not handle plate glass tops, marble tops, boat models, oi] paintings and: other*stmilar items unless erated and lamp shades, clocks, books, tale lamy »s, and other similar items unless béxed. Packing. of many items T6 a necessary and important serv ica to Greyvan shippers. Like our other services, we are satished only when we . have done the best possible job. 2. Care-—Many articles which we must pack are’ priceless. Extra care must be taken to Protect not only the shipper’s goods but alos our interests. G ireyvan packing service must be standard whether rendered in the largest cities where experienced packing: crews are always on hand, or in smaller towns where the agents or truckmen may be required to perforth this service. Rules ‘must be established: salesmén must see that shippers pay for ‘proper packing services, packers must ‘be cofapetent and truck- | men must not take chances on handling goods which haye not properly been prepared for shipment. 3. Artieles Which Must Be Packed: ; The following items shguld always be pac ked in barrels or wooden boxes: ‘Glassware, China; Small Lamps, Lamp Shades, Kitchen utensils, Smalt electric appliances, Light bulbs, Small ornaments, Clocks, Other fragile items and all articles too small to handle individually. 7 Norv: If barrel is packed full,of china it is advisable to either completely head. the barrel or‘to nail a cross piece on the top-of the barrel for the protection of the items inside. The following items should be pagked in strong cartons or bokes: oe Bedding, Linens, Pillows, Curtajns, Cushions. 4. Articles Which Must Be Crated. The following items. should be properly ek: ' Glass ‘tops, Marble tops, Boat Models, Mirrors with fancy frames, Oil Paint- ings. Pictures with valuable frames, Frameless mirrors, Grand- father of Grandmother clocks, Glass curio cabinets. Any experienced packer knows how to pack the various items listed above, and-those of a similar nature which may have been omitted. Greyvan will furnish information on the proper method of packing any articles on special m nest. - wo. 5. Refrigerators,—All gas or electric refrigerators must. be properly serviced before being moved. . Thé shipper is to pay the cost of such service, and the charge should be set up in the Order for Serview for servicing at both loading point and dest ina- tion.. If the shipper does not pay for this service, § should be written into the order, “Shipper .will service own refrigerator ” Truekmen Will Not Load Refri igerators W. hich Have Nos Been — P ‘roperly Serviced 314 CARTER H. HARRISON . ¥S. GREYVAN LINES, ING, ° 3. Use of labels.—Every pac ker, tr uekmen, ‘and‘agent packer is 8 furnished (free of charge) with Greyvan labels to be’ placed 6n ma, . tents of the Container niust be shown. every container which is packed. Large labels, like the one shown immediately below will be placed on the containers by the party doing the packing. Shipper’s Name, Order mune, and Con-’ > Packed by ~ ° ! | Greyyan Lines © birder No. -_------ Shipper Miia deal ccstinsinite en” | Contents seteedprteceeecert a cee 74°» The next label imurediately below will be placed by the truckman on all containers which do not have thereon the _large,jabel. The Shipper’s Name and Order er Must be inserted. * ‘Packed by: Shipper—Congent Urffrown ay :- . : a . ei Greyvan Lines . z spt ? 8 - per a eee eee pga nando Rissa Ontler We. otic ia. 75 The following stickers are uséd to designate contents of ° various containers and to assist in proper handliiig of - same, - wah ) : 7 Lame SHapes $ Please Use Care FRAGILE!: ° . : oe a * . ‘a ; x ; . . ; AiLASS ne ; 4 Handle With Care % e : a wee PRESENT ATION TO SHIPPER ~ } Pe srsonal ‘Aeneiaeibin: —Truckmen must eae be clean and neat, freshly shaven, clean ¢lothes, and shined shoes, whenever . appearing to levee]: or unload/ He must be pleasant, tactful, and courteous. Shippers often’ become upset by smail things, and _. Truckman must be patient dnd pacific. ° h ° . ‘ “ Aggruments With Shippers. ——Ever yone has haan the saying ia the “customer is always right.” » While this may be some, what far-fetched, it. is never so far- fetched as to involve Truck: man in yin argument er quarrel with the shipper. Tt ean, do ne good and.may do a great deal of harm. Truckman must keep his wits and his temper. There is na better test of a gentleman. Rather than get into an argument, or in order to avoid one, refer’ > the shipper to Company Officials. 3. Language Used.—-Bright iat smart remarks or making uns necessary noise in the presence of shippers is net a part-of the Truckman’s job, and ts never called for. Drivers or helpers must not use profane language while around the shipper. 4. aluars —Truckman must not. take any belper on a job unless he is clean and neat. He is not to allow apy helper to discaiss his business with the shipper. The sole dttyOof a heiper is to he Ip get the furniture either from trie" vit to ‘the house, or from the house to the van. All other matters connected with the job are solely bet Ween the shipper and the ‘Truckman. Helpers must n@ be allowed to enter ‘into them. 4 _ 5. Conduct in Shipper’s Home.—Truckman aust not smoke in the shipper’s home, or throw cigarette butts on the porches or ‘floors. He must not lounge on the furniture, and he must be particularly careful in hot " weather that he does not sit on | up- car tered furniture with his sweaty clothes. . Use of Shipper’s Name.—Truckman should find out the shi ip- ap *s name, either from the histructions to Truckman or-by askYng hit, and call him by that.name, using the title “Mr..” “Mrs,,” or “Miss,” as thé case may be. If he @oes not-know how to pro- nounce the name from reading it, he shauld respectfally ask the shipper the propag proneunc mpg Suel? terms‘as “Dad,” “Pop,” “Pardner,” “Lady,” “Sister,” or “Babe,” — pt or =. slipper, will not be Clecatel.: 7 : PREPARATION FOR LOADING, ‘ Furniture Covers. --Always cover mattresses, ‘heal spriggs. eee -back chairs, overstuffed chairs atid davenports with their proper cover before rerfoving frem house. ‘ a . Dining. Room Falje-—Cover top of table with full pad‘-and faste nn by running a cord or light rope around the edge. Turn. ti; weg on its’ back and remove legs, “Place screws in small bag and > to table. °° : as - Refrigerator Cover.—Be positive. that refriger ‘ator has been ery vical and trays and racks packed. Place the cover on the re- frigubadue before removing’ from frouse. . ei ys . a CARTER H. HARRISON VS. GREYVAN LINES, INC. 315 - do eu 316 - CARTER H. HARRISON VS. GREYVAN LINES, INC. 4. Gas Range.—Must be disconnected from gas pipe and be sure that gas has been shut off at the meter before disconnecting. Ex- amine legs very carefully, because most of them are made of cast iron and are easily oken. They may be remove d.and stove bandied Yay dollie. . . Upright Pianos.—{Cover upright pianos ‘with pads and piano cover. Place on padded skid and strap down as tight as possible. _ 6. Grand Pianos.—Remove.lyre and pedal assembly and: place screws in bag’ Remove serews,-if any, from all three. legs; and place in bag with pedal-assembly screws and tie to lyre. Loosen wooden retaining blocks from behind each leg. Pad thoroughly and cover with piano cover. . Place piano on padded skid with the _ long side down, and strap skid and piano together. Be sure that - the piano is exactly parallel with the skid and that the projecting elgg of the lid is in the clear at all points. The lid may be removed if. necessary, but it is not advisable unless the piano is extremely be es. j. What is*Tare Weight” ¢ e ' % 4°? 318 CARTER _H. HARRISON vs. GREYVAN LINES, INC, 1. Tare’ Weight is, the weight of the vehicle with no Shipment on board, and without exews, but with full’ gas tank and fully ’ equipped with pads, ete., « 2. Tare weight for a alt load is Phe weight of the equipimerit as above, plus weight of shipment or shipments on board, i. e., ross weight. . When is a van weighed to establish a “tare weight"? Prior to the loading of each shipment. 80 8 Must van be weighed on each specific shipment? Yes; except a shipment of 1,000 pounds or less, which may be weighed on a certified scale before loading. be % Can a shipment of 1,000 pounds or less be weighed on a cer- tified scale before loading ¢ : Yes; bat weight nfust be certified on Bill of fading. 10. A®e the weighing changes to be charged to the shipper? — No. 11. Willa list of sedaihien of certified weighmasters or cantifind scales be furnished ¢ Yes; but list is incompiete. Any wale ce tified by municipal, = county or state, or Federal authority, which a sufficient capacity -may be used. All offices and agents should loc respective cities or towns, so information is available’ for truck- men—preferably scales that will take°35 feet. 12. What is “Gross Weight” ¢ Total weight of loaded vehicle. 2 13. When and> ‘where should the van be: pleat after it is loaded ¢ ” Priof to unloading, prefer ably on scale where tare weight was established, but may be weighed on any certified scale. . 14. Can the tare weight be established. on one set of scales and the baie weight established on another? aay Yes; but this is not desired. 15. How would this be shown-on a Bill of Lading? _ Entered and Certified on Bill of Lading. 16. How will one determine the net weight? By deducting the tare weight from gross weight (weight after loading): 17. If a shipment-is-weighed at two different points, must ‘the weighmaster’ 8 signiture be obtained at‘each weight ¢ Yes.’ 18. What weight information is to be shown on the Bill of: "Lading? : ” | Net, Tare, and Gros W eight. ° fe eo oe ; as CARTER H,. HARRISON VS. GREYVAN LINES, INC, 319 | Yes; subject to the requirements of ordinances*or limitations of law regulating the transportation of the property, or the 1 of vehicles and facilities. ! ag) _ 23. Must a carrier accept any or all shipments? . " Shipments will be accepted subject. to the requirements of or- dinanees or limitation of law regulating the transportation of the property, or the use of vehicles and facilities. “ Le] CARTER H. HARRISON VS. GREYVAN LINES, INC, ° SOT TS Tes on TEN yor’) z i= a) TTS a |. Jesetloontlas jew fue ; ; Perey fewer fuer af alist [oe per tees ice tC wa og sosnsndlig owt ~_[eeet! WE [at laz atl ooe [iektleterjerctlowttloce (ctrt|cewd suet wet owe ae aleeid stat wae tins ats fa iktaaibadeoed ‘ a a iwi a Toe sd aM at fe ell ar) “ie S eC PRO TRI: oe TRI 2 halal hea Kaa AN Ga TOE TST Suit wos et a id ae Tethey iy He [6K | Ossi cee [tos Ue [ESUT/ EW [NAS [SSS | tr [ese lene iser lige Mt Tai fice cn 1G jan lees 'Ssk port eg Craze iT | We lleeticittlaes jue | fasrilee tes Teta few Teh a uw Hada ee [| tet jeer? raf: aT ww habinttihiel Gitacvitses licerlaa taiteck 2L6tl est) LS0R] KL 19@ |ove [etin tie [dee |cotlésy ) us cot cot] rut Tid ons [eet] er “Wewetig Want C3 LHe ae AK we 73 a las tee afer rata Geet et Tat [yee ]a i ote SO ee ir 6es Tt Mare en 165 190 Los «Kan thet owe out [Rt eT . ae Team [Ey ert % “tee éLot) ca mae jite to = coment ta | Cis |e [evita [see toh [ca ae tae Tie Oe] owt tome tae teen tte Sele es {afew far ay aT eae Te ese ei (cs Tet} RI Vem Tas | oe ti tse? Gee RAT HE fuck we a eos Lis Tt ay Pilot tut ew ta tour Tew tes aC ars of Tyas Tereawiber | . C8 ae Tr SENT UT lee ise stun ol a bl tr S Vget "TTaliee o_ Cia ars arf fe [oe [oe ess Jas at fee oe Tae eter tee tartar tar Br. hil ei ios Well ar a ToT Te =f} bind er tro se er Tee Te Tas ee el bd re ~ roves twee tape ree ty ~ [e ie tie tecs teat _ § eee ‘ aes Tae Tey fae wer tare fat ey test tay eae tacos tre pe Sr TTS ax aa Tee wm tin an ae wale a pti ae er I kasd WL eS TT tex tre tis {oe + eat att B ech al 2a ‘ole *weq%e ea ie) = recte tx THT Loe us Wart tra tae tis tee tir tay tates fiw tee [ Sh 5 ery Te d es ro DsB hal Bah St T rer fares 7 at rrart tw —tee5 ee let Bre | BE [9 ostiiLe 55 fart TH | OCT Zee Maw | OsW peee [oss [eee [Set eet cert we ter fe ete teas teal cya} fat 1: etwo “Woany | -— SIT WIVIITI 2/P fe /2 e /, /$/e ig Be W ff la /p f : aire CARTER H. HARRISON VS. GREYVAN LINES, INC, = 321 ge ‘Seerion’ 4.—GeNeRar core 4 . Do not think that because a truck is big in size that it can stand abuse in comparison. " No truck will stayd the abuse that can be given an ordinary automobile. If any truck driver tries to get automobile performance out of a truck, he will soon find that the truck will not stand the strain and unit and road failures will come common orcurrenc The driver who abuses his truck is a losing proposition to the Gompany, as the cost ef such abuse will more thar” offset the revenue from the shipments hauled by Oi. 2: ome a . No. other business in the world puts as much ofats gross reve- nue ack inte operating expense as does the trucking industry. 5 The margin of profit is usvaliy so small that it- becomes vitally important that operating, expenses be kept at the absolute mini- nti by every means at our command. Keotiomical operation Tequirts the closest attention of each driver to the. rules of procedure outlined in this Magqual and to his. - intefligent cooperation with the Equipment Divisigh. ‘ _ ee f GENERAL MAINTEN ABCE 1. Routine Habits.--Every driver must form de finite, routine habits in caring for his truck. 5 mY A. At every stop, walk around the truck and inspect to deter- mine if everything is in order. Kick all tires, check spare tire fas “thers, check tailgate f&tenings. “check lights, ete, ny Check gil level at least once day. : Cheek wheel and axle nuts ane studs at. frequent intervals. The time between checks will vary wiNiyhe individual truck, but le on the safe side. After tires have been changed, tyrhten lugs tfter JO) miles, 300 miles, wnd G00 miles, ‘ D.. Watch tire pressure closely. ; & = ~ EF. Watch off pressuré, temperature, pnd ammeter gauge while ae trivinge, because Qhese are indications of the motor performane e. I. Grease universal joints every 500 miles, ©’ ° . (r. ¢ ‘hange oil at antecvals « of not exceeding 2.500 miiles, Re- lace filter cartridges when oil is changed. H. Have entire truck greased at intervals of Liki te 1000 semi: . . . o ¢. ° 3 I. hee k battery at every other lubeit ‘ation. - 3 P as 4d. Check oil, level in. transtiission ard differential at every ae bricationts : ‘Anticipating R PALL seg Most ‘road failures gan he pre evened cach drivér Will anticipate needed mpairs and dither handle Ht between loads or notify the General Office that such repairs » é: ’ , . hh . a 322 CARTER H. HARRISON: Vs, GREYVAN. LINES, INC, ~ are necessary so that arrangements may be made to have the wor done. It is usually: advantageous tNiandle most repairs in Chi cago, and to do this it is necessary that the Equipment Divisio be advised of all needed repairs in sufficient time to hanWe prop -_ ‘ e Monthly. Equipment Report In order to keep us fully: in Sodeied on thie condition of equipment, each truckman’ will fill out and forward to the Equipment Division a copy of the Monthly Equipment Report. ‘This should .be handled at approximately the same time each month and should be itt as much detail, and as aecurate, as possible” Bach:truekman is expected to correct (as promptly as possible) eath item that is not in proper con- dition. : This report i ts bound with sufficient copies in ‘each booklet to last approxithately twelve months and ‘is s available at any com- pany effice, 4. ‘Urgent Repairs-—When repairs are needed: at once, the following procedure must be observed : A. Take trac to factory branch or authorized dealer of make of truck that is being driven, ifspossible ; jj. ¢.. Ford to Ford dealer, *'[nternational to International Harvester branch or dealer, etc: B. If the time required to get the truck to a shop and an estimate of-repairs made is ‘suth that a delay in schedule will result, wire the General Office immediately. A sample wire covering this _ situation is shown below : “Have Differential Trouble Two Miles East Hantington, Wiring Details Later, Reach Me Western Union, Huatington™ (or name of garage). + , &) Cc. fence hh estimate of cost and time necessary to coi- plete re D. Determine if, garage is agreeable to bing us direct rather than handling on C. OLD. basis. E. Send wire. to General Office giving complete details. A follow-up wire to that shown above may read as follows : “Differ- ential Cost. $40.00 C. O. D.. Can Arrive a Tomorrow Noon, Advise.” Aewire worded as above that has been progeeded by thé first example shown above would give the General Office the following informations The truck developed differential trouble two miles east of Huntington, but bWeauge of the distance from the garage. and the nature of the repairs, the driver is of the opinion that the repairs wilt requige so much time that there -will be a. delay in schedule. ; Sy The'second wire indicates that the total cost of all repairs will hy $40.00, and instead ef arriving in Pittsburgh the first thing in the morning, the shipment will be deJayed until noon. Tt also 4 , ‘ ey CARTER H. HARRISON VS. GREYVAN: VINES, Ane. weer shows that-the shop doing the repairs is riot agreeable t to biiling ~~ _ us direct but must have the money when the repairs are completed... Another example of a typical wire may be as, follows: "Need Brake Lining, Bill Direct $21.00, Can Make Se hedule, Asivise.’ This wire shows the Generat Office that a brake lining job is. necessary before proceeding further. It also showsethat you have - truck at shop and that shop is agr eeable to making repairs at cost of approximately: $21.00, sending bill direct to General Office, The time required to make repairs js such that instead of arriving at unloading point at 7:00-A. M., driver will arrive about 9:.00 A.M. ° -- F. In the event that the estimate of: repairs is over $50. 0), the truckman is not to proceed with repairs until specific authorization has-been obtained. from the Equipment Division. G. Disposition of Replaced Parts.—All parts which ate re- placed on compafiy-owned equipment must be returned to Chicago as soon as possible. Unless the Equipment Division specifies jhe way in which parts-are to be returned to Chicago, the driver will _ carry same on van until routed into Chic ago. : H. Whenever repairs are made in cities in which 9 we maintain ’ branch offices, payment of repair invoices will be made by the branch manager upon presentation of the repair invoices andAwire or letter of authority from the Equipment Division to the driver orto that branch office, I. Winter Operation. —In order to operate. a motor tr uck at haximum efficiency during-the winter, months there are a@umber of-factors which must be: -given tlose, attention. We are listing then belaw in order that fione be overlooked arid to insure that each truckman is reminded of them in order that all trucks be operated with the maximum efficiency. (1) Stir to prevent sludge and excessive condensation it is Mporkgnt that the motor be kept at an operating temperature of 160 to 180 degrees at all times (2) Before starting out after the ngotor hgs cogled off, driver should be sure that he idles it sufficient hy to avoid operating with _acold motor. , x6 (3) Idling of the motor will result in a waste of sesoline and also in increased repair bills, because of oil dilution. from unburned gasoline. The idling should be kept at an absolute minimum. (1) Oil dilution will eleo be brought about by excessive use of the choke, and this’should be avoided. (5) Before any antifreeze is added to the cooling ‘System, it should be checked to make sure that all porte are tight and water-" proof, | . Be wer g SF. . » AVQID CLAIMS cm 324, CARTER H. HARRISON VS. GREYVAN LINES, INC. (6) Antifreeze will be carried in’ stock at the General Office Information as to kind@ and prices will be furnished each truck- ¢ man before cold weather sets in. (7) Regardless of the type of antifreeze used, truckman should watch it qarefully to make sure that, at all times, he has sufficient protection for the Weather .in which he is operating. This is particularl( important when stopping for the night,-or when. parked. If he has too much antifreeze for the weather in which he is operatmg, it will undoubtedly _ result in a waste of this Material, (8), A battery is subjected to more punishment during the winter both because of operating the lights more, and also be- CAUSE ofl battery is not as efficient. in cold weather as when it is warm; consequently, itis important that the battery be kept fully charged. (9) When an engine is operating perfectly there 3 is practically no carbon monoxide gas in the exhaust; however, in most cases ‘there isa trace of this; and as you know, this gas is extremely poisonous. Drivers should at all times make sure that they have - sufficient’ ventiJation, and if one becomes drowsy while driving, ‘it. may be the result of carbon monoxide. This gas does not have any odor, and it is very dangerous because of this. . It is better to-be a little uncomfortable fron the cold than to be _- by carbon monoxide. 4s » (10) Check the skid chains to make sure e that they are ‘in good. condition."because a chain which is broken or does not properly fit is of little value when it is needed. ‘ It mist be remembered that it is necessary to use more caution ee driving on, ice and snow than‘on dry. pavement. Accessories —Under no éondition are’ atiy ‘accessories ‘to be pure arate for, os installed on company-dwned equipment without specific authorization from the Equipment Division. 6. Motor, Gil—Lubricating oil of first quality must be used at all times, At most times the cOimpany has on hand in Chicago a supply. of such oil, and this oil should be picked up when the truck is in Chicago in quantities sufficient to eliminate the neces- sity of purchasing. oil on the road. Wher it is necessary to pur- chase oil 6n the outside, do so only in case lots (24 quarts). Do not add any motor dope to either the gas or the oil. Graph- ite-loaded prod ysgs can cause, more trouble than they can possibly do good; consequently; they have no place i in a.track thotor. ; he - . he ari iver who uses good, judginent, handles his inventory ayd other pape ry wort proper ly at all times will avoid claims. - A good, “ ‘ . ° . eCARTER H. HARRISON VS. GREYVAN LINES, INC. 325 neat, courteous driver, fine equipment, and on-time schedules dis- courage many types of claims. That is typical Greyvan Service. Satisfy Your Shipper 88 7, Tires.—Tires are one of the larger items of expense on our trucks, and to reduce this expense it is necessary that all drivers be familiar with and follow the instructions shown below : (1) Inflation—Each tire is designed for a maximum mideage at a given air pressure. If this pressure is allowed to drop below ‘that for which it is designed, there will be excessive flexing in the side ‘walls which will result in the-generation of excessive heat, Which will, it} turn, catise early tire failures. Low pressure is also a cause for abnormal tread wear, reducing tire life considerably. . Overinflation causes excessive tread wear and may also result in tire bruises from rocks or other sharp objects which may shorten the tire life considerably. The recommended tire pressure on the three sizes of tires on company-owned equipment are as follows :_. 50 x 20-—60 Pounds. i §25 x 20---65 Pounds. i 900 x 20-——70 Pounds. ; Under no condition is the,pressure of any tire to be allowed to drop below that shown above, nor are the pressures to be more than _ ten pounds above these shown. Tiré@ pressures should be checked when the tires are cool tind pressure should be brought up at that time, — ce Lee _ (2) Bleeding.—Under no conditions are tires to be bled when they arehot. If this is done; as soon as the tires cool off, the pres- sure will then drop below the minimum and the'tive will be under- ihMated. a) ; DE ee “ > (3) Alignment.—Improper caster, camber, or toe-in, will in- crease tire wear and any indication that tires are wearing unevenly shoul be reported to this office immediately so that we can take prope&steps to correct the condition. The truckman shpuld report ‘hard steering, shimmying, and wandering, as these are“‘tusually in? dications that there is something wrong with the wheel alignment. (4) Braking.—Faulty brakes will cause abnormal tire wear in addition to making vehicles unsafe for operation over wet or icy “urfaces. Unequal brakes or grabbing brakes should be corrected ts soon as possible, or else rps the General Office. Trick-- han should eliminate as as possible any sudden stops, as this way cause skidding of the tires.which will result in a flat spot - which, in turn.may cause a separation between tlie varfous sec- ions of thétire, thus reducing igs life. >. ° 326. CARTER H. HARRISON VS. GREYVAN LINES, IMG. eg (5) Tire Mating. ~_Whenever tire repileceniinits are mind, trac man should use as much care as possible to make sure that any tit . that aré placed together on dual wheels are of the same didmet When this is not possible, it should.be made sure that the tire wii the least tread is placed on the inside of the duals. |. - (6) t Rims.—Any dent in the rim flange should be reporte so that i a be replaced because this condition may cause a chang in the flexing of the tire wall w hich may result in premature sid wall failure. (7) Tire Replacements —When tires fail on the road, truckma: should wire this office, giving the size of tire needed; and arrange ments will be made to. furnish same from Chicago. Under no cir ‘cumstances should a truckman go to # tire store when wiring, be cause it may be very likely that we wish to use a different mak« oftire. =~ A : 89 It is intended that all company-owned tires shall he teandéd as Soon as possible after. placing them on the ve- ; hicle: and if a branded tire fails on the road, truckman should in- clude brand number in has wire when requesting replacement, Ifa new tire fails, suéh information should be included in his wire, Examples of wires are shown below: ~“Tire No, 1825 Blown, Out. * Need Replacement Here.” > “New 825 Goodyear Blown Out. Need Replac ement Here.” . “Blew 825 New Recap. Need Spare Sap.” On any tire changes. made away from C hicago, truckman should show brand number or serial number of the tire removed, and the _Sserial or brand number of the tire placed on the wheel. He should also show the approximate mileage at which the replacement was made. The tire change should be recorded in the lower left-hand corner of the truckman’s Weekly Report.” - Unless he is advised otherwise by wire, he should hold the old tire until he reaches the first ‘company office, at which point he will turn in this tire aud secure a receipt from the office manager. 90 (8) Gasoline.—-The cost of fuel is one. of the largest ~ individual items of expense in the operation of a truck. All Company drivers are te observe the fallowing, and -we suggest that owner- -operators do also: A. “Regular” gasoline is to be purchased at all times, and dnder no conditions do we want: “third grade” gasoline purchased. Premium-priced fuel is to be used only tipon specific authori ization of the. Equipment Division. B. When buying gasoline tke driver i is to watch the attendant 3 to Miake sure that all the fuel shown on the tic eb is actually placed i the tank and that the correct ‘oo is furni red. * | | CARTER H. HARRISON VS. GREYVAN LINES, INC. 327 Drivers ure expected to buy gasoline at as reasonable a price order to take advantage of these differerices when possible. ‘Usually gasoline prices are lower in the Jarger cities than at roadside sta- tions, and congequently the driver should Buy most of the fuel ine the larger cities. owever, in all cases, as much gas as possible should be purchased at our regular, designated parking - lots or refueling stations as shown in Section.9 of the Manual, - -D. We have found a few. service stations where the 7 of credit cards has been so mishandled, of the stations are undesirable .1n- other respects, that it is necessary that a list of them. be compiled from time to time. Any station on this list ig not to be patronized except in an emergency., In such cases jthe driver isnot té.duy more gas than is nec essitry to get the truck to another station. FE. It is the driver's: responsibility to make sure that the track _ delivers the.maximum mileage per gallon of gas. Consequently, ly tetomake frequent tests to détermine the siilouine heing obtained ane record the results in the lower left-hand corner of the Weekly Report. Show the miles traveled and the gras consumed. - F. Vo obtain the maximum mileage the motor should be tuned approximately every 5,000 miles bya dedler or brinch of the man- ufacturer of the truck, + coe (i. Frequent inspections of gasoline tanks and lineggire to, be inde. Tf any leaks are iliscovered, they wust be repaired at once. H. Gasoline mileage is seriously affected by ar iving lgbits. Observe the following: (1) Have the carburetor set so that he motor ithles at the j lowest é possible speed and do not allow the motor to idfe any more Khan sbncteneld necessary.« Sd (2) “Gunning” the motor when. sti startin: wastes pivoting and ays lhe kept at a minimum, ) Wheh) asmotor is allowed to “hug” on grades it takes more gosh than if the trafismissien is shifted to the proper tre s- missi6n year ratio . ; : ‘ -) SECTION 5—CARE or INsipk KQuirmMEeNtT peti ot Bach Trockman: must keep in mind thé fact that inside equip- ment is expensive and deserving of the best of care, Proper * equipment, kept clean. is one ef:the most valuable assets of our wn apd the operator must so consider and care for it as such , 2» *. 729107475 : “ ; as possible and be familiar with the differttce m state taxes in “ha "328 * CATIPER H. HARRIBON ¥s. GREYVAN LINES,. INC. ~ & o2:. CARE OF INSIDE EQUIPMENT ; \ t q er, —-The gre: itest ‘ation mist be given to the condition and care of pads at all times.. They niust be kept clean afd in - repair. They aiust betheatiy folded, stacked, and tied off inside the van when the van is empty. Don’t use good: pads to protect stoves, washing machines, and dirty or greasy articles. Use hop- sicking or an old worn pad. Take every precaution to avoid get- ting pads wet. If they do.get wet’ don't stack them in that con- dition. If unable to dry. them- outside, stritig, lines inside the van and hang ‘them‘up. Don’t place pads on sharp edges or _” corners, which might cut them. Protect such edges ar corners with folds ofshopsacsing. before padding. Sweep or shake the dust‘and lint from pads before stacking them. acti ines around on: + pals while: Joading or woading. 2. Hopsacking or Burlap.--Use wherever extra protection of Raab pasl is unnecessary such as on stove, washing machines, or rough pieces? Use.for small articlés where space is at a mini- mum. Keep cleaw (material is washable) and neatly folded wae ’ stacked. . af 3. Rope.—Must be neatly coiled and hunig on doog'e or side-of van when not in use. Discard old or frayed rope before it has a. chance to brake and cause a claim. Don’t*use thin rope, or cord to hold up heavy pieces. Use at least #, inch rope fot all inside tying. , . 4. Rubber Bands.—T hese nay be easily obtained by cutting up “old inner tubes into 2-inch strips around the cire umference of the _ These are very. useful to hold pads on bed ends,-ete. Piano Skid.—Keep neatly tied to side of van, or in skid box, when not in-use, Dollie.—-Keép dollie wheel plates bolted tightly , to frame- a" ‘Oil wheels occasionally, - fe Tarpaulin—Keep clean “and in repair. Can generally be ~ cleaned by use of a‘stiff brush and ‘soap and water. Fold length- wise along seams and-roll into a compact‘bundle. If tarpaulin begins to leak, have it repaired. and/or re-water-proofed at once. 8. Canvas Floor Strips.— May be cleaned the same as tarpaulin. Keep rolled up in bag furnished for same. 9, Refrigerator Cover Heep clean and protect by rolling in’: large piece of hopsacki JO. Fyrniture and Mattress Covers.-—Must kept clean with frequent washings, and neatly folded and packed in their canvas , coyer.” Guard against getting holes snagged in them and have = : holes repajred promptly if tuey do appear. Inside Cleanliness—Most of the dirt and lint which ‘ac- Be arom op. pads and covers comes from the furniture itself amd a. * : ‘ 3 . . ; Ag a. ‘ CARTER H. HARRISON Vs. GREYVAN LINKS, INC. 329 . ica be reduced. by dusting the furniture before covering or padding it, > el er, this would. be i impractic able, in most cases, {but some attéttion should be given to it while examining the pieces for damages before loading. In any ease, the floor of the van must be thoroughly. swept out after every load and the accu- mulated’ dust on the ribs behind the slats (slat-type semitrailers) «should be cleaned out from time to time. 12. Port-O-Robes.—These should he protected with hopsacking — not in use and tied to inside of van. These should be kept Mis 1 LITTLE miRos rn AT HELP ' . Living of fisot coverings, placing of refrigerator covers, special . furniture covers, use of castor bags, labelling-of cont&iners are all - routine magters in Greyvan Service. Adding to the regular serv- ice anakes better satisfied shippers. Lay a pad over the corner at airway post; cover furniture when it is raiing; perform little extra services that will make the shipper appreciate that there is ey move so satisfactory as that performed by Greyvan: * . J . e _™ . ; ‘. Py OF. . Srerion 6—Care or Taveny—Puysican ‘ psi Inasmuch as the moving business is a personal service, and, in general. deals with thé shipper directly, it becomes just as ‘inportant 4o have a clean, polished van as it does to be personally cleaii and neat. e Remember, the Sales Department has sold-the ship- per om perfect. equipment, and if a Truckman shows up te lotd with a dirty, rut-spotted van, it is very difficult ta convine e the shipper that our service will come up to the standard that he has. been led ‘te expect. 5 P He : CARE OF TRUCK—-PHYSICAL “ . | Sac . |. Cleanliness.~Befere reporting for any load. truckmam is to inspect his van, If-it is dirty, it must be washed. If it is dusty, it must be wiped off. If the truckman’s time is toc\valuable at the inomeptohe should have it dove. In any case, unless it is raining or there are no facilities for Washing thie van truckman should -hever goon a job without aclean van. + | , 2. Soap.—-Never use soap té-clean a van. Nothing will ruin «paint JOB quicker or more completely. Use a good cleaner and | — . Rust Spots.—Always have a can of blue wand a can of whem ; cient on had, to touch up seratehes and spots. Watch fefders, _ tub rails, hoods, cowls, and around the radiator. e ’ ‘ ‘© jars ; % _ @ 9 ws “* . SAFETY RULES 1. C. C. Safety Regulations. —A copy of the safety reguletions prescribed by the LC. C. (Loose Leaf binder) will be issued with this Manual and each driven must be Familiar with, and abide by the rules contained therein. “In addyion to these rules and regu- lations, the following ides are specifieally preseribed for drivers in the service of Greyvan Lines, Ine.: 1. Speed.—(2.06)* .40 Miles Per Hour Must Not ‘Be Exceeded under any circumstances pegardless of schedule or any other in structions te the contrary. > “There a number is shown at the beginning of each rule this is the section number ° under which the subject, is treated in the 1 C C @@fety Regulations " . s ’ Me . ‘ fs i i ; . . bad . « eee cones, 7 . e ~ . “ . . e . CARTER H. HARRISON VS. GREYVAN LINES. INC: got ° ° 2. Brakes —1 221 & 3.32) Before leaving a parking ‘lot always test the brakes to deteyinine whether thes are. workjng properly. Whenever such testing\veveals the brakes tobe faulty, insuflicient, or positively ineflectives the truck must not de taken out on the road until proper repairs have been made. : ; Always use the mothe as a brake on hills. Before starting doyn a steep | drop gears down ints a lower ratio. Go down in. first or second. Coasting down any hill with gears not meshed is strictly prohibited. Do not sllow.motor to be t [Text truncated at 120,000 characters. The full text is on the page linked above.] --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386450_0239%3A2. Public record. Not legal advice.