# Appendix — Hetreed v. Allstate Insurance

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URL: https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386014_2111%3A2

## Record

- **Collection:** Supreme Court brief
- **Document type:** Appendix
- **Published:** January 1, 2001
- **Citation:** 534 U.S. 972

## Text

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APPENDIX A — ORDER OF THE UNITED STATES

COURT OF APPEALS FOR THE SEVENTH CIRCUIT
DATED AND DECIDED APRIL 12, 2001

UNITED STATES COURT OF APPEALS
FOR THE SEVENTH CIRCUIT
CHICAGO, ILLINOIS 60604

Submitted March 16, 2001*
Decided April 12, 2001.

Before
Hon. HARLINGTON Woop, Jr., Circuit Judge
Hon. FRANK H. EASTERBROOK, Circuit Judge
Hon. ILANA DIAMOND Rovner, Circuit Judge
No. 00-1787
Mary ANN HETREED,
Plaintiff-Appellant,
v.
ALLSTATE INSURANCE COMPANY,

Defendant-Appellee.

* After an examination of the briefs and the record, we have
concluded that oral argument is unnecessary, and the appeal is
submitted on the briefs and the record. See Fed. R. App. P. 34(a);
Cir. R. 34(f).

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Appendix A

Appeal from the United States District Court for the
Northern District of Illinois, Eastern Division.

No. 96 C 2021.
James B. Zagel, Judge.

Order

After our prior opinion in this case, see Hetreed v.
Allstate Insurance Co., 135 F.3d 1155 (7th Cir. 1998), the
district judge granted summary judgment to Allstate on two
of Hetreed’s claims: sex discrimination and intentional
infliction of emotional distress. Hetreed’s claim that her
discharge was an act of retaliation for her complaints (the
principal subject of the prior appeal) was tried to a jury, which
returned a verdict in Allstate’s favor. Hetreed appeals from
the final decision.

One aspect of the appeal must be dismissed for want of
appellate jurisdiction. Hetreed asks us to set aside the district
court’s award of costs in Allstate’s favor. But she did not
file a notice of appeal directed to the award of costs, which
was made approximately seven months after the decision on
the merits. The award of costs therefore is not before us.
Wielgos v. Commonwealth Edison Co., 892 F.2d 509,
511-12 (7th Cir. 1989); cf. Lentomyynti Oy v. Medivac, Inc.,
997 F.2d 364, 366-38 (7th Cir. 1993).

A second issue also has not been properly presented.
Hetreed contends that the district court should not have
barred certain proposed expert witnesses, but her half-page
argument (Br. 25) is so cursory that we cannot tell what

Pe nd 4

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Appendix A

experts she believes should have been allowed to testify on
what subjects. A litigant who wants appellate review of a
subject over which the district court has discretion, and on
which appellate review is deferential, see General Electric
Corp. v. Joiner, 522 U.S. 136 (1997), must do more than
simply state her disagreement with the judge’s disposition,
which is all Hetreed does. Because we have no reason to
think that the district judge abused his discretion in the
conduct of the trial, the jury’s verdict must stand.

Hetreed contends that she suffered sex discrimination
because a male supervisor induced her to engage in sexual
relations over .a four-year period between 1991 and early
1995. (Allstate believes that these relations were consensual
and that Hetreed rather than the supervisor was the initiator,
but given the posture of the case the district judge properly
assumed that Hetreed’s version is correct.) The grant of
summary judgment was based on Burlington Industries, Inc.
v. Ellerth, 524 U.S. 742 (1998), and Faragher v. Boca Raton,
524 U.S. 775 (1998). These cases hold that when a supervisor
sexually harasses a subordinate, the employer is not held
responsible for the supervisor’s acts if the employee did not
suffer any “tangible employment action” and the employer
demonstrates:

(a) that the employer exercised reasonable care
to prevent and correct promptly any sexually
harassing behavior, and (b) that the plaintiff
employee unreasonably failed to take advantage
of any preventive or corrective opportunities
provided by the employer or to avoid harm
otherwise.

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Appendix A

Ellerth, 524 U.S. at 765. The district court concluded that
Hetreed did not suffer any tangible employment action
because she had received all raises and promotions that were
her due, and that Allstate exercised reasonable care by putting
in place a system for making complaints — a system that
Hetreed did not use until half a year after the supervisor in
question retired. Moreover, the court observed, when Hetreed
did complain, Allstate took the only action available to it:
it withheld any discretionary increase in the ex-supervisor’s
retirement benefits. Hetreed contends on appeal that there
were material disputes of fact, but she does not identify any.
Her contention that sexual relations are “tangible
employment actions” is at variance with the definition given
in Faragher and Ellerth, which used that phrase to refer to
wages, promotions, and other acts that may be viewed as the
official acts of the employer within the scope of Title VII
(which deals with wages and other conditions of
employment); a supervisor’s sexual activity is not attributed
to the firm unless it fails to take preventive or responsive
steps within its power. Hetreed essentially disagrees with

Ellerth_-and-Faragher. She says, for-example, that-women—

should not be required to complain because of the possibility
of retaliation. But if that bare possibility were enough, the
defense identified in Ellerth and Faragher would be a dead
letter. Retaliation, if it does occur, can be penalized. Hetreed
failed to prove that retaliation ensued; an unfounded
suspicion that retaliation might occur does not deprive an
employer of the defense identified by the Supreme Court.

Two remaining arguments require only brief comment.

Hetreed contends that Allstate violated the Americans
with Disabilities Act, but her brief does not explain how,

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Appendix A

since the firm retained (and promoted) her right up until a
discharge that the jury evidently determined was attributable
to Hetreed’s misconduct. (Our prior opinion describes the
circumstances.) Hetreed does not contend that she was
disabled; to the contrary, she says that she could perform
every task. Although, as her brief contends, depression can
be disabling, her brief does not relate this to any adverse
action taken by Allstate.

Finally, Hetreed’s objection to the district court’s
decision that the workers’ compensation laws foreclose her
state-law claims against Allstate is unavailing given what
happened in the rest of the case. Hetreed wants to apply the
label “intentional infliction of emotional distress” to the
discrimination and retaliation of which she complains. But
given that Allstate prevailed on these claims, it also would
prevail even if it were possible to disregard the workers’
compensation bar to state-law theories. (Hetreed’s assertion
that she “has a valid [state-law] claim without the allegations
of sexual harassment and retaliation” (Br. 27) is unelaborated,

—and we do not see how such a claim could survive. See Smith ~~

v. Chicago School Reform Board of Trustees, 165 F.3d 1142,
1151 (7th Cir. 1999).)

AFFIRMED

6a

APPENDIX B — MEMORANDUM OPINION AND

ORDER OF THE UNITED STATES DISTRICT COURT

FOR THE NORTHERN DISTRICT OF ILLINOIS,
EASTERN DIVISION DATED MAY 11, 1999

UNITED STATES DISTRICT COURT
NORTHERN DISTRICT OF ILLINOIS
EASTERN DIVISION

Case No. 96 C 2021
Judge James B. Zagel

MARY ANN HETREED,
Plaintiff,
v.
ALLSTATE INSURANCE CoO.,
Defendant.
MEMORANDUM OPINION AND ORDER

This employment dispute is as bitter as they come.
Plaintiff Mary Ann Hetreed (“Hetreed”) worked at defendant
Allstate Insurance Company (“Allstate” or “company”) in
the internal audit department for nearly ten years, until she
was terminated from her position as Audit Manager in May
1997. At the core of the dispute are twelve to sixteen sexual
encounters Hetreed had with one of her supervisors, George
McGann, from July 1991 to May 1995. According to Hetreed,
none of the encounters were consensual or welcomed;
according to McGann, the first was consensual but the others
he participated in under threat of disclosure. Regardless,

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Appendix B

neither of them told anyone at Allstate about the sex, except
a junior employee, until September 1995 when Hetreed told
Benjamin Tarver, director of Allstate’s corporate security
department, that she had been harassed. Starting that very
day, Tarver conducted a full investigation of Hetreed’s
allegations, and in March 1996, the company sanctioned
McGann for his conduct by not granting him a discretionary
post-retirement bonus. Pursuant to the company’s early
retirement program, McGann had stopped working on May
30, 1995, before Hetreed complained, and stopped drawing
a salary on November 30, 1995.

Allstate expressly prohibits sexual harassment, and its
Human Resources Policy Guide for Management provides a
four-step procedure for handling complaints. Steps 1 and 2
require that the employee report any incident of harassment
to the human resources manager, or to line management, who
should then inform human resources. Step 3 calls for human
resources to conduct an investigation with the assistance of
department management, and step 4 calls for the company
to take any necessary corrective measures, which could
include counseling, reprimand or dismissal. Although not
outlined in the manual, Allstate requires that human resources
notify the corporate security department of any complaint
involving a bonus-level employee (which Hetreed was after
1992). Allstate also had a general employee grievance
mechanism called the We Care program in place, although
there is conflicting evidence about the program’s
effectiveness at handling sexual harassment complaints.

At least as early as 1992, Hetreed had a copy of the human
resources policy guide. She attended sexual harassment

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Appendix B

training in that year as well. From 1992 on, she served as
manager in charge of the audit department’s administrative
functions and spent 90 percent of her time on human
resources work. In this capacity, she headed up the 1994
internal audit of the human resources department.

In 1993, Hetreed complained to Dean Bahrman, her
immediate supervisor, that a coworker, Dave Williams, was
making inappropriate comments to her and that she felt
sexually harassed. Hetreed states that she told no one in
management about McGann’s harassment during the nearly
four years in which it occurred, because she thought they
already knew about the relationship and because she feared
retaliation.

As support for her first belief — that management
already knew about the harassment — Hetreed points to a
statement by Bahrman to her to: “Keep the big guy happy,
no matter what it takes,” and to the fact that he once
questioned her about McGann’s whereabouts when McGann
missed a meeting. Bahrman denies having had any
knowledge of the relationship, let alone the harassment. Other
supervisors — Marge Kellen and Craig Barber — also deny
any knowledge of the sexual encounters or the harassment
and testified that they noticed nothing unusual about Hetreed
and McGann’s interaction.

In support for her second belief — that she would suffer
retaliation if she told someone about the harassment —
Hetreed points to the following incidents. First, in 1991, she
asked her then supervisor, Ken Sichz, what the company
would do if it discovered that an officer were having

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Appendix B

sex with a subordinate. To which, Hetreed says Sichz replied
that the company’s reaction would depend on the
subordinate’s rank and that the company would be more
likely to interfere in the case of a secretary. Second, Hetreed
believes that management retaliated against another
employee, Bob Biancalana, who filed a 1992 discrimination
complaint with the We Care program, because he left Allstate
employ in the next year. Biancalana states that he suffered
absolutely no repercussions or retaliation from his use of
the program and that the situation was resolved to his
satisfaction. Third, when in 1993 Hetreed told Bahrman that
Williams sexually harassed her, Bahrman reported the
incident to McGann, his supervisor, but did not report it to
human resources or to corporate security. McGann spoke to
the employee’s supervisor, who in turn spoke to Williams
directly about the incident, which did not occur again. Fourth,
in May 1995, Hetreed asked George Kashmar, the audit
department human resources representative, about sexual
harassment generally, and he replied that sexual harassment
complaints were “nothing but a scam.” Finally, in July 1995,
Hetreed believes Bahrman criticized her performance
unfairly and removed certain of her work responsibilities in
retaliation for her challenging his decision to hire a particular
employee.

Hetreed filed a complaint with the EEOC on December
29, 1995, alleging sexual harassment by McGann. On April
8, 1996, she filed suit in this court for sexual harassment by
McGann, as well as retaliation by Allstate, in violation of
Title VII of the Civil Rights Act of 1964, 42 U.S.C. § 2000e
et seq., for what she believes was a campaign of retaliation
against her that started after her September 1995 internal

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Appendix B

complaint. On April 16, 1997, she amended both complaints,
expanding her retaliation claim and charging discrimination
under the Americans with Disabilities Act (ADA), 42 U.S.C.
§ 12101 et seq.

Hetreed’s retaliation claim asserts that Allstate began
taking adverse actions against her soon after she complained
about McGann in September 1995, culminating in her
termination from the company in May 1997.' To support this
claim, Hetreed points to the following series of events. First,
in the fall of 1995, Dean Bahrman informed her that she
would no longer have sole responsibility for running
department communications meetings. Second, rumors
circulated around the company about her in January 1996,
in part because a secretary in the human resources department
with access to Hetreed’s EEOC complaint told two
non-management employees about it, one of whom passed
on the information to several others. Third, in early 1996,
management created a new director position in the audit
department at a level between Bahrman and Heireed and
appointed Dave Williams to fill it, effective August 1996.
Fourth, Hetreed’s overali merit rating dropped from
“Exceeds” to “Meets Expectations” on her November 1996
mid-year performance review. Fifth, Bahrman removed her
from leading the 1996 internal human resources audit in
December of that year at the request of the human resources
department, who became uncomfortable with some of
Hetreed’s inquiries. Sixth, Allstate refused initially, pursuant
to its policy not to compensate employees for time spent on

1. In evaluating the retaliation claim, I exclude all acts that
occurred prior to September 1995 when Hetreed reported McGann’s
conduct to corporate security.

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personal lawsuits, to pay Hetreed for time spent at a
deposition it had requested in this case. Seventh, the company
suspended her in February 1997, with pay, pending an
investigation into a possible breach of her ethical duty as an
auditor and cut off her phone and computer access during
the suspension. Eighth, when issuing her suspension, two
managers escorted her out of the building without allowing
her time to collect her personal belongings. Finally, the
company terminated her in March 1997.

Hetreed’s ADA claim charges that Allstate discriminated
against her by failing to accommodate changes to her work
assignments and environment she requested after developing
post-traumatic stress disorder, major depression, and irritable
bowel syndrome. Two doctors testified that they diagnosed
Hetreed with post-traumatic stress disorder, as a result of
the harassment, and major depression, and that they
prescribed medication to treat the disorders.

Hetreed told Dean Bahrman about her conditions at her
March 1996 performance review. At that time, she told him
that she could-not perform unstructured tasks, citing the audit
department’s control self-assessment project that she had
been asked to head as an example, and that she had trouble
understanding his instructions. In response to these requests,
Bahrman took her off the control self-assessment project and
told her to tell him anytime she did not understand his
instructions. Hetreed also requested that she be able to limit
her hours to a normal 40-hour workweek, even though
departmental changes meant that after September 1995, she
did not work more than five days a week, usually from about
7:30am to 5:00 or 5:30pm. After she told Bahrman about

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Appendix B

limiting her hours, he would reassign any work she could
not finish. In August 1996, Hetreed told Bahrman that she
did not want to work under Dave Williams in light of his
past behavior and in January 1997, her doctor requested that
she limit her time with him. To smooth Williams’s transition
and as a matter of course, Bahrman continued to actively
supervise Hetreed and another manager through their
February 1997 performance appraisals.

On October 11, 1996, Hetreed gave Bahrman an
“Allstate FMLA [Family Medical Leave Act] Designation
Form” designating October 4 and October 7 as FMLA
absences. Attached to the form was a “Certification of Health
Care Provider” form signed by Hetreed’s psychiatrist,
certifying her diagnoses of post-traumatic stress disorder and
major depression. In response to questions posed on the form,
the doctor indicated that Hetreed was not presently
incapacitated, but that it would be necessary for her to work
“only intermittently or to work on less than full schedule as
a result of the condition.” To clarify exactly what Hetreed
sought, Bahrman asked her on November 8, 1996 to provide
him with more information from her doctor regarding her
specific needs. On January 17, 1997, Hetreed gave Bahrman
an additional letter from her doctor stating that her contact
with her supervisor should be restricted as much as possible.
On February 11, 1997, Sammis wrote a letter to Hetreed
asking for further clarification. In the letter, Sammis wrote,
in relevant part:

I note that you submitted an FMLA Certification
form from your therapist in October, 1996 which
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Appendix B

leave of absence or other reduced work schedule
for a period of one year (5.b). More recently, you
submitted a letter from your therapist indicating
that you are unable to work under your current
supervisors, Dean and Dave Williams, because
of your need for a work environment with minimal
stress. Since the only type of accommodation you
have ever discussed with Dean is the job
assignment proposal discussed above, it is not
clear to us whether you are actually seeking a
leave of absence/reduced work schedule, or
whether the one-year period recommended by
your therapist is intended to refer to the period
of time you wished to have your job duties
restructured. ... Alternatively, if what you are
requesting is to have your supervisors changed,
your only option is to explore other job
opportunities outside the Audit Department.
Under the current organizational structure of the
Audit Department, there is no alternative
reporting relationship available to someone at
your level.

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Hetreed responded to the letter in a memorandum she sent a
few days later to Bahrman, in which she stated that due to
what “appears to be considerable misunderstanding of both
my health situation and the requirements of the Family
Medical Leave Act,” her attorney would communicate
directly with the company.

Allstate moves for summary judgment on each of the
three counts. I will grant summary judgment if, drawing all

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Appendix B

inferences in the light most favorable to Hetreed, “there is
no genuine issue as to any material fact and . . . the moving
party is entitled to judgment as a matter of law.” Fed. R.
Civ. P. 56(c); Celotex Corp. v. Catrett, 477 U.S. 317, 322,
106 S. Ct. 2548, 2552 (1986). This standard should be applied
“with added rigor in employment discrimination cases, where
intent and credibility are crucial issues.” Courtney v.
Biosound, Inc., 42 F.3d 414, 418 (7th Cir. 1994).

Count I: Sexual Harassment

Hetreed’s sexual harassment case against Allstate rests
on defendant’s vicarious liability for the discriminatory acts
of one of its supervisors. Assuming for purposes of this
motion that McGann’s behavior constitutes actionable sexual
harassment, Allstate asserts that it cannot be held vicariously
liable as a matter of law as it is entitled to the affirmative
defense recognized by the Supreme Court in Burlington
Indus., Inc. v. Ellerth, _U.S. __, 118 S. Ct. 2257 (1998)
and Faragher v. City of Boca Raton, _U.S.__, 118S. Ct.
2275 (1998). Allstate believes it is entitled to the defense
because Hetreed suffered no tangible employment action as
a result of the alleged harassment, and both elements of the
defense are satisfied, i.e. (1) Allstate exercised reasonable
care to prevent and correct any sexual harassment, and
(2) Hetreed unreasonably failed to take advantage of the
preventive and corrective opportunities provided by the
company or otherwise to avoid harm. See Faragher, 118
S. Ct. at 2292-93; Ellerth, 118 S. Ct. at 2270.

Hetreed counters that Allstate is not actually entitled to
the affirmative defense, because it is available only in cases

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Appendix B

of hostile environment sexual harassment, not to the
quid pro quo harassment she asserts she suffered. The defense
is not limited in that way. In Ellerth, the Supreme Court
stated that the terms quid pro quo and hostile work
environment are still helpful when there is a threshold
question whether a plaintiff can prove actionable
discrimination. See 118 S. Ct. at 2265. If discrimination 1s
assumed, however, as it is here, the Court stated explicitly
that it is “the factors we discuss below, and not the categories
quid pro quo and hostile work environment, [that] will be
controlling on the issue of vicarious liability.” Jd.

Hetreed next argues that Allstate is not entitled to the
affirmative defense because she did, in fact, suffer a tangible
employment detriment as a result of the harassment: she had
to endure repeated, coerced sexual encounters with her boss
in return for “reasonably appropriate future evaluations,
compensation (including bonuses and pay raises),
responsibilities, and other job-related treatment.” Hetreed’s
argument in essence is that because she submitted to
McGann’s sexual advances only because of his ability to
affect the terms and conditions of her employment, having
to endure the harassment itself constituted an employment
detriment. But, that is not the balance the Supreme Court
struck in Faragher and Ellerth. Rather, it recognized the
effects of the supervisor-subordinate power differential but
rejected it as reason to apply automatic liability, see Ellerth,
118 S. Ct. 2269, choosing instead to allow employers the
affirmative defense in cases where no tangible employment
action is taken. Thus, the harassment itself does not constitute
tangible employment action; there must be something more.

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Appendix B

A tangible employment action is one that “constitutes a
significant change in employment status, such as hiring,
firing, failing to promote, reassignment with significantly
different responsibilities, or a decision causing a significant
change in benefits.” Ellerth, 118 S. Ct. at 2268. It requires
an official act of the enterprise, a company act, and in most
cases inflicts direct economic harm. See id. at 2269. Hetreed
did not suffer any sort of negative repercussions from Allstate
or McGann as a result of the harassment; to the contrary,
she received promotions and bonuses throughout her time
there, and her ultimate termination was unrelated to the
harassment itself. Accordingly, Allstate is entitled to assert
an affirmative defense to its liability for McGann’s
harassment.

To prevail at this stage, Allstate must prove each element
by a preponderance of the evidence on the material
undisputed facts. See Faragher, 118 S. Ct. at 2279. On the
first element, Allstate points to the preventive and corrective
action it took with regard to sexual harassment, in general,
and Hetreed’s case, in particular. The company had a detailed
sexual harassment policy in place at all relevant times,
notified its employees of the program, provided managers
(including Hetreed) with manuals outlining the policy and
with sexual harassment training. It also points to the
immediate corrective action it took in Hetreed’s case as soon
as it had actual notice: it launched an investigation the same
day, ensured that McGann and Hetreed had no further
contact, and elected not to give McGann a discretionary
bonus, one of the only ways it could punish a retired
employee.

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Appendix B

Hetreed asserts that there are genuine issues of material
fact as to the reasonableness of Allstate’s preventive and
corrective action. Specifically, while she does not dispute
the existence of the policies and the training, she in effect
argues that they were ineffective in practice because
management didn’t follow the procedures when she
complained about Williams in 1993. She also asserts that
the corrective action taken by the company was ineffective
first, in light of the fact that high-ranking officials must have
known of the sexual harassment at a much earlier date (and
McGann himself definitely did), and second, that Allstate
could have punished McGann more severely.

First, I find that Allstate’s anti-harassment policies are
sufficiently structured, detailed, and publicized to constitute
a reasonable preventive measure. While the mere existence
of a policy is not enough to establish adequate preventive
action, there is no evidence in the record to indicate that this
one was ineffective. Hetreed’s evidence that Bahrman strayed
from the letter of the policy when addressing her complaint
about Williams is not enough to create a genuine issue of
material fact as to the reasonableness of the preventive
measures, when management acted promptly to meet with the
subject of the complaint and the behavior ceased thereafter.

Notwithstanding the existence of policies themselves,
if management had actual knowledge of the harassment prior
to September 1995 and failed to take appropriate action, it
would not satisfy the first element of the affirmative defense.
Hetreed presents no evidence of actual knowledge of the
harassment, however. At best, her evidence (the comments
and questioning by Bahrman) builds a circumstantial case

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Appendix B

that Bahrman suspected McGann and Hetreed of having a
sexual relationship. Knowledge of a sexual relationship
between two managers is not the same as actual knowledge
of sexual harassment. I also refuse to impute McGann’s
actual knowledge of his actions to Allstate, as doing so would
render the affirmative defense moot.

Finally, when Allstate did gain actual knowledge of the
harassment in September 1995, it acted immediately to
investigate Hetreed’s allegations fully, to insure that McGann
and Hetreed had no further contact, and to punish McGann.
Thus, the first element of the affirmative defense is satisfied
as a matter of law.

To prevail on the second element, Allstate must prove
that Hetreed acted unreasonably in not reporting the
harassment until she did. The company argues that given
the anti-harassment policies in place, Hetreed’s actual
knowledge of them at least as early as 1992, her familiarity
with human resources due to her specific responsibilities
within the audit department and the training she received,
and her professional access to managers due to her own high
rank within the company, it was unreasonable for her to wait
more than four years to tell someone about McGann’s actions
towards her. I agree.

Hetreed counters that a jury could find her decision not
to keep quiet reasonable, in light of her evidence that
management “must have known” about the sexual
relationship and her fear that she would suffer retaliation if
she spoke up. If Hetreed did believe that other managers knew
about the sexual relationship, it is unreasonable for her to

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Appendix B

believe that they definitely knew it was unwanted on her
part. Also, in light of her knowledge of the mechanisms in
place to handle sexual harassment complaints, it was
unreasonable for her to rest on this belief, rather than
affirmatively to tell someone. Finally, as a matter of law,
her fear of retaliation, even if credited, is not a valid reason
for not reporting the harassment, for it prevents the defendant
company from taking corrective action. See Fierro v. Saks
Fifth Ave., 13 F. Supp. 2d 481, 492 (S.D.N.Y. 1998)
(“generalized fears [of retaliation] can never constitute
reasonable grounds for an employee’s failure to complain to
his or her employer” because doing so would eviscerate
affirmative defense). Thus, as Hetreed did not act reasonably
in waiting four years to report the harassment, the second
element of the affirmative defense is established.

Accordingly, I grant Allstate’s motion for summary
judgment as to count I.

Count IT: Retaliation

In her retaliation claim, Hetreed asserts that Allstate took
a series of actions against her after she complained about
McGann’s conduct, each of which adversely affected her
ability to perform her job and which, taken together,
constitute evidence of retaliation. Under Title VII, it is
unlawful for an employer to discriminate against an employee
because she has made a charge under the subchapter.
See 42 U.S.C. § 2000e-3(a). A plaintiff may prove a violation
by presenting direct or indirect evidence of discriminatory
intent. See Oates v. Discovery Zone, 116 F.3d 1161,
1169-70 (7th Cir. 1997).

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Appendix B

As Hetreed has presented no direct evidence that Allstate
acted with discriminatory intent, she must proceed under the
burden-shifting analysis established in McDonnell Douglas
Corp. v. Green, 411 U.S. 792, 93 S. Ct. 1817 (1973). Under
this well-established formula, to defeat the defendants’
motion for summary judgment, Hetreed must establish a
prima facie case of discrimination by a preponderance of
evidence.’ Specifically, she must show: (1) that she engaged
in statutorily protected expression, i.e. reporting or otherwise
opposing conduct prohibited by Title VII; (2) that she
suffered an adverse employment action after or
contemporaneous with the protected activity; and (3) that
there is a causal link between the two. See Pafford v. Herman,
148 F.3d 658, 670 (7th Cir. 1998). If she does this, Allstate
must offer “evidence which, taken as true, would permit the
conclusion that there was a nondiscriminatory reason for the
adverse action.” Oates, 116 F.3d at 1170 (quoting St. Mary's
Honor Ctr. v. Hicks, 509 U.S. 502, 509, 113 S. Ct. 2742,
2748 (1993)). The burden then shifts back to Hetreed to
demonstrate that the company’s proffered explanation is
merely a pretext for retaliation. See id.

Allstate concedes that Hetreed has satisfied the first
prong of the prima facie case, but argues that she fails on
the second, because none of the cited incidents, except the
termination, constitutes a negative employment action.
Adverse employment actions are defined broadly in this
Circuit, see Smart v. Ball State Univ., 89 F.3d 437, 441 (7th
Cir. 1996), but must materially affect the employee’s job.

2. Hetreed argues that each of these incidents are direct
evidence of retaliation. They are not, but I am considering them as
indirect evidence.

2la

Appendix B

See Rabinovitz v. Pena, 89 F.3d 482, 489 (7th Cir. 1996).
While an adverse action is not limited solely to loss or
reduction of pay or monetary benefits, see id. (citing Collins
v. State of Illinois, 830 F.2d 692, 703 (7th Cir. 1987)), neither
does it include everything that makes an employee unhappy.
See Smart, 89 F.3d at 441.

With respect to the pre-termination treatment, Hetreed’s
argument is that Allstate took a series of antagonistic and
adverse steps against her that over time materially
disadvantaged her. The Williams promotion by itself rises
to the level of material adversity, because placing an
individual, whom Hetreed had previously accused of sexual
harassment and with whom she wanted no contact, in the
position of her immediate supervisor arguably would make
it much more difficult for her to do her job.’ Additionally,
being removed from the human resources audit and the
suspension both adversely affected her employment. The
human resources audit incident hurt her, because by putting
her in a position in which she had a serious and blatant
conflict of interest and then stripping her of that appointment
when she made routine inquiries, Allstate damaged Hetreed’s
professional credibility. Likewise, suspension under
suspicion of misappropriation of documents would have
damaged the professional reputation of a senior auditor.

By contrast, the remaining actions cited by Hetreed —
the spreading of information by non-management employees,

3. This would not be true in every case, however, and I do not
mean to suggest that it is always impermissible for a person to be
supervised by an individual against whom he or she once lodged a
complaint.

22a
Appendix B

the company’s initial refusal to pay her for time spent at her
deposition, the November 1996 performance review, and
forcing her to leave the office immediately pending her
suspension — simply are not adverse actions, even when
viewed as part of the whole. First, absent evidence that
management instructed the secretaries to leak information
about Hetreed’s claim or knowingly disregarded an established
pattern of such conduct, the disclosures cannot be imputed
to the company. Second, as it is undisputed that the company
ultimately allowed her to use paid time to attend her
deposition in this case, its initial refusal simply does not
constitute an adverse action. Third, as the lower performance
rating that Hetreed received on her November 1996 mid-year
review did not affect her responsibilities or compensation,
and especially in light of the high rating she received on her
two other post-complaint reviews (her November 1995 mid-
year and March 1996 annual review), I find that it did not
affect her adversely. See Rabinovitz, 89 F.3d at 488-89.
Fourth, forcing Hetreed to vacate the premises immediately
after issuing her suspension did not adversely affect her
ability to perform her job; the suspension itself did that.

For the four adverse actions taken by Allstate — the
Williams appointment, removal from the human resources
audit, the suspension and the termination — Hetreed still
must establish a causal link between her complaint and the
company’s acts. To satisfy this element, she must
demonstrate that Allstate would not have taken the adverse
action “but for” the protected expression. See McKenzie v.
Illinois Dept. of Transp., 92 F.3d 473, 483 (7th Cir. 1996).
A telling temporal sequence, in which the employer’s adverse
action follows fairly soon after the employee’s protected

23a

Appendix B

expression, can establish the required nexus. See Sweeney v.
West, 149 F.3d 550, 557 (7th Cir. 1998). Hetreed first
complained to Tarver in September 1995, filed her EEOC
complaint in December 1995, and filed this lawsuit in April
1996. Each of the incidents happened within a year of the
filing of the lawsuit, and most within a year after she filed
her EEOC complaint. While the causal connection could be
more immediate, in light of Hetreed’s ongoing complaints
about her harassment, I find that the time is not so distant as
to preclude a reasonable inference that Allstate’s actions were
linked to Hetreed’s complaint.

The burden thus shifts to Allstate to present legitimate,
non-discriminatory reasons for each of its actions, which
Hetreed must then demonstrate are pretextual. With regard
to the Williams appointment, Allstate asserts that Williams
was the only qualified employee available to fill the position.
According to Bahrman, the position was created as a
developmental one, in order to “bring somebody in from another
area that would give that individual an opportunity to see and
develop business knowledge about other specific operating areas
in the company.” As evidence of pretext, Hetreed points to
evidence showing that Williams was the only one interviewed
for the position and that several other members of the auditing
department thought the appointment surprising because
Williams had no auditing experience. As it is unusual for a
company to place an employee with no auditing experience
in a supervisory position over a management-level employee
with eight years of auditing experience, and it is undisputed
that Bahrman knew about Hetreed’s history and present
concerns about Williams at the time of the appointment,
Hetreed has satisfied her burden in this case.

24a

Appendix B

Allstate explains its actions with regard to the human
resources audit as follows. It trusted that Hetreed would not
allow her personal issues to interfere with her work, and that
it was only after she breached that duty by making what it
considered to be inappropriate inquiries that it transferred
her off the audit. Specifically, it considered her request for
listings of ledgers on special retirees to be so far outside the
scope of the audit as to actually be a terminable offense.
Hetreed presents evidence that that was a routine inquiry in
such an audit. In light of Allstate’s questionable judgment
in placing her on the audit in the first place, that is enough
to satisfy her burden to show pretext.

Allstate says it suspended Hetreed pending the
investigation of her request for information about fees the
company paid to the law firm it had hired to defend itself in
the instant suit, as well as her decision to give the fee
information to her personal attorney. When Hetreed would
not provide an immediate explanation — whatever the reason
why — the company suspended her, with pay, pending the
outcome of the investigation. It is reasonable for a company
with reason to doubt the ethics of one of its high-ranking
auditors to deny that person access to company files while it
investigates. Hetreed has presented no evidence to cast doubt
on Allstate’s stated reason for the suspension, and thus fails
to satisfy her burden to show pretext.

Finally, Allstate states that it terminated Hetreed after
conducting its internal investigation into the breach, hearing
her testimony at the March 7, 1997 preliminary injunction
hearing, and because of additional documents she produced
at the hearing. Hetreed testified that in requesting the fee
information, she was “doing the company a service by

25a

Appendix B

making sure they were using competent counsel.” She also
produced a copy of the 1995 version of something called the
“3000 ledger,” a general ledger of fees paid by Allstate,
which Allstate says she should not have taken off company
premises. According to Allstate, it fired her for abusing her
privileged position to access and disclose confidential
information, and for lying about it under oath and during an
internal investigation. Hetreed argues that Allstate was wrong
to terminate her because her actions actually were reasonable
and justified. Unfortunately for Hetreed, her disagreement
with Allstate’s business judgment about what constitutes
unethical behavior on the part of its auditors is not the issue.
See Hetreed v. Allstate Ins. Co., 135 F.3d 1155 (7th Cir.
1998). Hetreed has presented no evidence that Allstate’s
reasons to terminate her were pretextual, or that the company
has or would have excused similar lapses by an employee
who had not filed suit against the firm. See id. at 1157-58.
As such, she has not satisfied her burden.

Accordingly, I grant Allstate’s motion for summary
judgment on count II in part and deny it in part.

Count III: ADA Failure to Accommodate

Hetreed contends that Allstate discriminated against her
in violation of the Americans with Disabilities Act (“ADA”)
for failing to reasonably accommodate her disability. Title I
of the ADA proscribes discrimination against a “qualified
individual with a disability” because of said disability “in
regard to job application procedures, the hiring, advancement,
or discharge of employees, employee compensation, job
training, and other terms, conditions, and privileges of
employment. See 42 U.S.C. § 12112(a) (1994). To overcome

26a

Appendix B

Allstate’s motion for summary judgment, Hetreed must show
that there is a genuine issue of material fact with respect to
whether she is disabled, whether she is a qualified individual,
and whether Allstate knew about the disability and failed to
reasonably accommodate her. See Baert v. Euclid Beverage
Ltd., 149 F.3d 626, 629 (7th Cir. 1998); Baulos v. Roadway
Express, Inc., 139 F.3d 1147, 1151 (7th Cir. 1998).

Allstate’s first argument is that Hetreed is not disabled
under the ADA, which defines “disability” as (a) a physical
or mental impairment that substantially limits one or more
of the major life activities of an individual; (b) a record of
such an impairment; or (c) being regarded as having such an
impairment. 42 U.S.C. § 12102(2). Hetreed asserts that she is
disabled under subsection (a) because she suffers from medically
diagnosed post-traumatic stress disorder (PTSD) and major
depression,‘ which substantially limit her ability to work.

While Hetreed’s recent medical diagnoses are enough
to show that she suffers from a mental impairment for ADA
purposes, they are not enough alone to establish a substantial
limitation on her ability to work. See Hoeller v. Eaton Corp.,
149 F.3d 621, 625 (7th Cir. 1998) (diagnosed bipolar
affective disorder not disability under ADA because no
substantial limitation on employment generally); Patterson
v. Chicago Assoc. for Retarded Citizens, 150 F.3d 719,
725-26 (7th Cir. 1996) (diagnosed paranoia not disability

4. Plaintiff also asserts, based on her own testimony, that she
has been diagnosed with irritable bowel syndrome. That testimony
alone is insufficient to establish that she suffers from a physical
impairment under the ADA. Further, she fails even to argue how
that condition, even if proved, would affect her ability to work.

27a

Appendix B

under ADA because no substantial limitation on employment
generally). Rather, being substantially limited in the major
life activity of working requires that a person be “significantly
restricted in the ability to perform either a class of jobs or a
broad range of jobs in various classes as compared to the
average person having comparable training, skills and
abilities.” 29-C.F.R. § 1630.2(j)(3)(i); Patterson, 150 F.3d
at 725. An inability to perform a particular job for a particular
employer is not sufficient; rather, the impairment must
substantially limit employment generally. See id.

Allstate points to Hetreed’s own testimony that her
impairments imposed only moderate limitations on her daily
activities and imposed no appreciable limitations on her
ability to work as an auditor and argues that she is not
substantially limited in her work. That argument misses the
mark, however, for Hetreed’s testimony with regard to her
ability to work was based on her ability while medicated, and
she expressly said she did not know what would happen if she
was taken off the medication. This distinction is important,
because the Seventh Circuit has instructed that in assessing
the impact of an individual’s impairments on his or her major
life activities, I am to examine the extent of the impairment
without regard to the availability of mitigating measures such
as medicines. See Baert, 149 F.3d at 629.

It is Hetreed’s burden to come forward with facts
sufficient to show that she could meet her ultimate burden
of showing an ADA-recognized disability, see DePaoli v.
Abbott Lab., 140 F.3d 668, 671 (7th Cir. 1998), which in
this case means showing that without her medication, her
mental conditions substantially limit her ability to work either

28a

Appendix B

at Allstate or as an auditor generally. See Patterson, 150
F.3d at 725-26 (plaintiff's complete inability to work at her
present teaching job due to her mental illness did not
substantially limit her ability to work generally, because she
could teach non-special educational students at a different
school). The problem is that Hetreed has presented no
evidence on this point. Neither of Hetreed’s treating doctors,
Drs. Lammers and Kepler, expressed an opinion as to the
effect Hetreed’s illness, if left untreated, would have on her
ability to work.° Dr. Conroe, who is defendant’s expert,
confirmed the diagnosis of major depression and discussed
general symptoms of the illness, which can include a
difficulty to focus on work or daily activities and the
impairment of a person’s judgment and ability to make
decisions, but did not discuss Hetreed’s ability to work.
Hetreed herself testified that there are no work-related
auditing activities that she could not do as a result of her
illnesses and that she simply did not know what would
happen were she to stop taking the medication.

While I recognize that it is difficult for Hetreed to prove
what effect her untreated illness would have on her ability
to work, it is possible to do so either by showing her
symptoms before she went on medication (or between

5. In fact, Dr. Kepler said nothing about the effect of Hetreed’s
illnesses on her capacity to work. Dr. Lammers testified that Hetreed
was not incapacitated, assuming a definition of incapacity as “an
inability to work.” While he did answer “yes” to a question on
Hetreed’s FMLA form inquiring whether she would need intermittent
time off due to her illness, when asked in January 1997 to clarify
any accommodations she required, he recommended only that her
exposure to her supervisor be limited.

29a

Appendix B

regimens) or through medical testimony, and that is what
the ADA requires. Hetreed simply has not done this. I find
that she is not disabled under the ADA, and therefore is not
entitled to its protections.°

Accordingly, I grant Allstate’s motion for summary
judgment on count III.

Conclusion

For the foregoing reasons, I grant summary judgment
for Allstate on counts I and III in their entirety and on
count I] in part.

ENTERED:

s/ [copy]
James B. Zagel

United States District Judge

DATE: 5/11/99

6. I note, in the alternative, that even if Hetreed is disabled
under the ADA, she has not established a genuine issue of material
fact as to Allstate’s failure to reasonably accommodate her needs.
She did not work on the control self-assessment project, she did not
have to work more than five days a week or evenings and Bahrman
reassigned work she was unable to do to help make sure that that
happened. Allstate engaged in a process to clarify her request to
limit her exposure to her supervisor, which it reasonably decided
could only be accommodated by moving her out of the department,
see Weiler v. Household Finance Corp., 101 F.3d 519, 526 (7th Cir.
1996), and it is Hetreed, rather than Allstate, who cut off that interactive
process in her memorandum to Bahrman in February 1997.

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386014_2111%3A2. Public record. Not legal advice.
