# Opposition Brief — American General Finance, Inc. v. Branch

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## Record

- **Collection:** Supreme Court brief
- **Document type:** Opposition Brief
- **Published:** January 1, 2001
- **Citation:** 534 U.S. 949

## Text

Upreme Cour US

FILEN
i AUG = %
( y) UG 2001
No. 00-1934 | _ ORR OF Tre cum |

IN THE
Supreme Court of the United States

American General Finance, Inc.,
Merit Life Insurance Co., and
Yosemite Insurance Company,

Petitioners,
V.
Mable Branch,
Respondent.

On Petition for a Writ of Certiorari to the
Supreme Court of Alabama

RESPONDENT?’S BRIEF IN OPPOSITION
TO PETITION FOR WRIT OF CERTIORARI

Barry A. Ragsdale Michael J. Quirk

(Counsel of Record) F. Paul Bland, Jr.

Garve W. Ivey, Jr. Trial Lawyers for Public
Ivey & Ragsdale Justice , P.C.

1615 Financial Ctr. 1717 Massachusetts Avenue,
505 North 20" Street NW, Suite 800
Birmingham, AL 35203 Washington, D.C. 20036

205/327-5223 202/797-8600

—

TABLE OF CONTENTS

Page

pee Pl rere ee il
reer rrr er Cr er er Ter er yee |
STATEMENT OF THE CAGE 2... 25 ccc cece ccceces 2
A. The Parties’ Loan Transaction ................. 2
B. The Loan Transaction in the Reaves Case ........ 3
G. American General Finance’s Mandatory
| FP Pe T OC PE ECT TTTT Se +
D. The State Trial Court Proceedings .............. 6
E. The Alabama Supreme Court’s Holding ......... 9
pO rc er en ery Perey ee 10
I. The Decision of the Court Below is Cinsiilias with

First Options and Other FAA Cases Addressing

Arbitration of “Arbitrability” Disputes ......... 11

I] The Holding that Petitioner’s Arbitration Clause is
Unconscionable is Both Fact-Specific and Consistent
with Prevailing Authority on State Contract Law and
Pe UI Nos oa sub ud dN eS Seeks 16

ee er re rere eee rere rere ee ee 24

TABLE OF AUTHORITIES
Cases:

Abram Landau Real Estate v. Benova, 123 F.3d 69
("Ci OO) sca eae a Seas 15

Alexander v. Standard Oil, 423 N.E.2d 578 (Ill. 1981) ... 2!

Armendariz v. Foundation Health Psychare Services,
mut. © PIG GR (OM. BOOP vn ccc vce secuvess 19

Arnold v. United Companies Lending Corp., 511
Hw ee er ee 19

Cole v. Burns Int'l Security Serv’s, 105 F.3d 1465
CEA... GA. TSB ick ks ccdaven Olas wee aene 20

DeGaetano v. Smith Barney, Inc., 983 F. Supp. 459
GARI Es Ee 6a soos ce cea ee eee 20

Derrickson v. Circuit City Stores, Inc., 81 Fair Emp].
Prac. Cas. 1553 (D. Md. 1999), aff'd 203 F.3d
821 (4" Cir.) (table), cert. denied, 530 U.S.
OE Terre re ee es eet 20-21

Doctor’s Associates, Inc. v. Casarotto, 517 U.S. 681
(| Perr See Re 16-17, 23

Doctor's Associates, Inc. v. Hamilton, 150 F.3d 157
PGR TI chick ei

First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938

(1DDS) occ nvccccscccccccsccccscvscsscen 13-14
Gibson v. Neighborhood Health Clinics, Inc.,

121 F.3d 1126 (7 Cir. 1997) .... 2.0220 - ee eee 20
Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20

(1991) occ cncccccccccsccecccccscccees 17, 23
Hull v. Norton, 750 F.2d 1547 (11" Cir. 1985) .....---- 20
Koveleskie v. SBC Capital Markets, Inc., 167 F.3d 361

(7™ Cir. 1999) 2.2... eee eee eee rece ee eees 21-22
Lane v. Garner, 612 So.2d 404 (Ala. 1992) .......-- 9,17

Lloyd v. Service Corp. of Ala., 453 So.2d 735
(Ala. 1984) ........ee cece eee eee reese 17-18

Lozada v. Dale Baker Oldsmobile, Inc., 91 F. Supp.2d
1087 (W.D. Mich. 2000) ......--------ee+5: 20

Matterhorn, Inc. v. NCR Corp., 763 F.2d 866 (7 Cir.
PGBS) cnc ccncccsccdcccccccccecrccccsccess 13

Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth,
Inc., 473 U.S. 614 (1985) ....--- eee eee eee eee 17

Painewebber, Inc. v. Elahi, 87 F.3d 589 (1* Cir. 1996) .. 15

Paladino v. Avnet Computer Technologies, Inc.,
134 F.3d 1054 (11™ Cir. 1998) .....-------+++ 20

iii

Perez v. Globe Airport Security Services, 253 F.3d 1280

GPa EE bd addcividencasscue ee 20
Perry v. Thomas, 482 U.S. 483 (1987) ............... 23
Prevot v. Phillips Petroleum Co., 133 F. Supp.2d 937

Ge OU PEN b U0 Na a Nas cesta ihn be dees 14
Prima Paint Corp. v. Flood & Conklin Mfg Co.,

8, rr ere eS meee 1, 12-14
Showmethemoney Check Cashers, Inc. v. Williams,

ree Rm OR ee rer rT erry 19-20
Taylor v. Leedy & Co., 412 So.2d 763 (Ala. 1982) ...... 18

United Food and Commercial Workers Union v. Lucky
Stores, Inc., 806 F.2d 1385 (9" Cir. 1986)....... 15

Washington-Baltimore Newspaper Guild, Local 35
v. Washington Post, 959 F.2d 288 (D.C. Cir.

SPOS 00 0c0saseedwacdaee cee 14-15
We Care Hair Development, Inc. v. Engen, 180 F.3d

Se es Se aoc hoes sack danaw exceeds 22
Statutes and Regulations:

Alabama Uniform Commercial Code,
pe | POC eee rer rere 7, 16, 17, 23

Federal Arbitration Act, 9 U.S.C. §§ 1 ef seg. ...... passim

iV

INTRODUCTION

The opinion of the Alabama Supreme Court in this case
and the questions presented in the Petition for Certiorari do not
warrant a grant of this Court’s discretionary review. The
holding of the court below was highly fact-specific, based on
particular terms of the contractual arbitration provision at issue
and on a detailed evidentiary record as to contract formation
between these two parties. Indeed, the court below held that the
same mandatory arbitration clause was fully enforceable based
on different facts relating to contract formation in the
companion case of American General Finance, Inc. v. Reaves.
See Pet. 28a-29a. The narrow scope of the holding below thus
belies Petitioner’s contention that this case is worthy of review
because the court below exhibited a “general anti-arbitration
bias.” Pet. 3. It did nothing of the sort.

Nor does the opinion below conflict with authority from
this or other courts on the questions presented. The Alabama
Supreme Court heid consistent with Sections 2 through 4 of the
Federal Arbitration Act and this Court’s decision in Prima
Paint Corp. v. Flood & Conklin Mfg Co., 388 U.S. 395 (1967),
that a court must decide whether an asserted arbitration clause
is a valid and enforceable contract before a party can be ordered
into arbitration pursuant to it. Likewise, the court’s holding
that Petitioner’s mandatory arbitration clause is unconscionable
under the general standards of Alabama’s Uniform Commercial
Code as they apply to the facts of this case is consistent with
decisions of courts across the country. Petitioner fails to
identify any contrary authority holding either that a court may
order arbitration under the FAA without determining whether
the asserted arbitration agreement is unconscionable, or that the
FAA preempts generally applicable rules of state contract law.

For these reasons, the Court should not grant review on either
of the questions presented in the Petition for Certiorari.

STATEMENT OF THE CASE

Both the trial court and the Alabama Supreme Court
below relied on extensive evidence pertaining to the one-sided
formation and terms of the mandatory arbitration provision in
Petitioner American General Finance’s sub-prime loan contract
with Respondent Mable Branch to hold that it is unconscionable
and cannot be enforced in this case. The fact that the Alabama
Supreme Court upheld the very same arbitration clause in the
companion case demonstrates that the holding here is limited by
the combination of the particularly one-sided terms of this
arbitration provision and the detailed evidence of American
General’s control over formation of this contract with Ms.
Branch. The holding of the court below is also consistent with
decisions of this Court and courts across the country regarding
who decides whether an asserted arbitration agreement is
unconscionable as a matter of state contract law and regarding
the propriety of a party’s use of its overwhelming bargaining
power to impose a one-sided dispute resolution system that
unilaterally limits another party’s legal remedies.

A. The Parties’ Loan Transaction.

Over the year and a half period from July 1996 to
November 1997, Respondent Mable Branch took out a series of
three short-term, high interest loans from Petitioner American
General Finance, Inc. Ms. Branch borrowed money from
American General in July 1996, October 1996, and November
1997. Pet. 2a. She was described by the trial court below as
the kind of borrower to whom banks would not be expected to
provide loans. /d. at 46a.

2

Through its loans to Ms. Branch, American General
Finance is alleged to have collected excessive finance charges
and unnecessary or excessive premiums for credit disability and
life insurance. Jd. at 5a. American General also is alleged to
have sold duplicative services to Ms. Branch by “flipping” her
loans whereby she was induced to refinance existing loans at
additional costs. /d.

As a condition for obtaining its sub-prime loans,
American General required Ms. Branch to give up her right to
sue in court and instead submit any future claims she might
have against the lender to binding arbitration. American
General drafted all of the documentation for these loan |
transactions. Ms. Branch had no input into the content of these
documents and had no meaningful choice regarding the
arbitration requirement in seeking a loan through American
General Finance. Id. at 25a-26a. At the time of Ms. Branch’s
loans between July 1996 and November 1997, either 14 or 15
out of the 16 finance companies listed in the Tuscaloosa region
where Ms. Branch lived required that borrowers waive their
right of access to court and submit any future legal claims they
might have to binding arbitration as a condition for obtaining a
loan. Id. at 26a.

B. The Loan Transaction in the Reaves Case.

April Reaves also took out a series of short-term, high-
interest loans from American General Finance. Ms. Reaves
alleged that she too had to pay high finance charges and
unnecessary or excessive insurance premiums on her loans, and
that she was faced with American General’s sale of duplicative
services through the practice of flipping loans. Jd. at 5a.

Ms. Reaves obtained her loans from American General
in December 1994 and again in November 1995, before Ms.
Branch ever obtained any of her loans. /d. at 2a. During this
period when Ms. Reaves was borrowing, most finance
companies listed in the geographic area where she lived did not
require borrowers to submit to arbitration as a condition for
receiving their loans. /d. at 28a. By borrowing from American
General, Ms. Reaves submitted to the company’s binding
requirement of binding arbitration of all her future legal claims.

c. American General Finance’s Mandatory Arbitration
Clause.

The mandatory and binding arbitration requirement in
American General’s finance papers with Ms. Branch initially
appears to apply to all claims by either party. The arbitration
provision begins: “Borrower and lender agree that, except as
otherwise set forth herein in this provision, all claims, disputes,
or controversies of every kind and nature between Borrower(s)
and Lender shall be resolved by arbitration.” Jd. at 2a. But
several paragraphs later, near the end of the arbitration clause,
American General reserves only for itself the right to sue in
court for virtually any claim it could have against Ms. Branch:

Borrower(s) and Lender agree _ that,
notwithstanding the foregoing, Lender retains
the right to use judicial or self-help remedies (1)
to repossess or foreclose on collateral or to
enforce the security interests relating to this
transaction, and (ii) to pursue collection actions
against the Borrower(s) where the amount of the
debt is $10,000 or less. .

4
ee ee ee ee

Id. at 4a. Based on the size of Ms. Branch’s loans, this saves
from the arbitration requirement every foreseeable claim that
American General could ever bring against Ms. Branch.

American General’s protection of its own right to sue
Ms. Branch in court does not extend to any counterclaims
raised by Ms. Branch in such suits. Instead, American General
retains sole control over the forum for such counterclaims by
reserving the right to compel arbitration separate and apart from:
the litigation of American General’s claims against Ms. Branch:

The exercise of this right by Lender to pursue
judicial or self-help remedies shall not
constitute a waiver of Lender’s right to compel
the arbitration of any claim or dispute subject to
this arbitration clause—including the filing of a
counterclaim by Borrower(s) in a lawsuit filed
by Lender.

Id. American General’s arbitration clause with Ms. Branch also
provides that “all issues and disputes as to the arbitrability
of claims must also be resolved by the arbitrator.” Jd. at 3a
(emphasis in original).

In addition to the unilateral waiver of Ms. Branch’s
right to sue in court, American General’s arbitration clause
imposes limits on the legal remedies that are available to Ms.
Branch in arbitration. The arbitration clause limits the amount
of punitive damages for which American General may be held
liable to Ms. Branch in arbitration without regard to the degree
of culpability of its conduct:

BORROWER(S) AND LENDER AGREE
THAT THE ARBITRATOR MAY AWARD
PUNITIVE DAMAGES ONLY UNDER
CIRCUMSTANCES WHERE A COURT OF
COMPETENT JURISDICTION COULD
AWARD SUCH DAMAGES. HOWEVER, IN
NO EVENT SHALL AN AWARD OF FIVE
(5) TIMES THE ECONOMIC LOSS
SUFFERED BY THE PARTY.

Id. at 3a-4a. This arbitration provision also imposes a unilateral
prohibition on Ms. Branch’s participation in any class action
proceedings involving the lender: “BORROWER(S) AND
LENDER FURTHER AGREE THAT THE ARBITRATOR
SHALL NOT CONDUCT ANY CLASS-WIDE
PROCEEDINGS AND WILL BE RESTRICTED TO
RESOLVING THE INDIVIDUAL DISPUTES BETWEEN
THE PARTIES.” Jd. at 4a.

Finally, American General’s arbitration clause requires
that any arbitration between American General and Ms. Branch
shall be conducted according to the commercial rules of the
American Arbitration Association. Jd. at 3a. It further specifies
that “[e]ach party shall pay one-half of the arbitration costs and
expenses” of such commercial proceedings. Jd.

D. The State Trial Court Proceedings.

Mabel Branch sued American General Finance, Merit
Life Insurance Company, and Yosemite Insurance Company in
June 1998 in the Hale County, Alabama Circuit Court alleging
that American General’s predatory lending practices described
above violated Alabama statutory and common law. April

Reaves filed suit against these defendants in September 1998,
making substantially the same allegations. Jd. at Sa.

Petitioners moved the trial court to compel arbitration
of both actions based on the mandatory arbitration provision in
American General’s loan documents. /d. The trial court
consolidated the two cases for purposes of resolving the
arbitration issue. Jd. at 40a. Ms. Branch and Ms. Reaves
argued in response to Petitioners’ motions to compel arbitration
that the arbitration clause was unconscionable and therefore
unenforceable against them as a matter of general Alabama
contract law. After allowing discovery on the arbitration issues,
the trial court issued its decision on these motions based on an
extensive evidentiary record. Jd. at 40a.

The court first determined that it must apply general
state contract law to decide whether or not the parties had
agreed to arbitrate before it could address any assertion as to the
scope of American General’s arbitration clause. Jd. at 41a. The
‘court then applied Section 2-302 of Alabama’s Uniform
Commercial Code, which states the general rule that:

If the court as a matter of law finds the contract
or any clause of the contract to have been
unconscionable at the time it was made the
court may refuse to enforce the contract, or it
may enforce the remainder of the contract
without the unconscionable clause...

AL St. 7-2-302. Pursuant to Alabama Supreme Court precedent
on contractual unconscionability outside the arbitration context,
the trial court considered whether there was unequal bargaining
power and an absence of meaningful choice by one party in the

making of the asserted agreement to arbitrate, and whether the
terms of American General’s arbitration clause were patently
unfair and unreasonably favorable to itself as the controlling
party. Pet. 42a.

In addressing these factors, the trial court held that
American General’s arbitration clause was unconscionable as
it would apply in both cases because neither borrower had any
meaningful choice as to arbitration and because its terms
unreasonably favored American General. Pet. 46a-48a. In
support of its finding that Ms. Branch and Ms. Reaves had no
meaningful choice, the trial court cited to a number of facts
specific to these cases, including admissions by American
General that it made arbitration a mandatory condition for its
loans; stipulations by other area sub-prime lenders that they too
required arbitration during the period in question; and
testimony that the borrowers would not have been able to
obtain loans from a bank. Pet. 46a. In finding the terms of the
arbitration clause to be substantively unfair and unreasonably
favorable to American General, the trial court cited to the lack
of mutuality in the clause in allowing the lender to sue on
nearly all of its possible claims, the unilateral cap on punitive
damages that borrowers may recover, and the prohibition on
class actions by borrowers. Id. at 47a-48a. The trial court also
emphasized that American General’s stipulation purporting to
waive certain contractual prohibitions was further evidence
both that the terms of the arbitration clause were unreasonable
and that it was an adhesive contract subject to American
General’s complete control. /d. at 47a.

E. The Alabama Supreme Court’s Holding

The Alabama Supreme Court affirmed the trial court’s
judgment in part by holding that American General’s arbitration
clause is unconscionable only as it applies to Ms. Branch. The
court first affirmed that the unconscionability of the arbitration
clause is a threshold issue for the court to decide before the
parties can be ordered to arbitrate, and that the provision for
arbitration of arbitrability disputes takes effect only after a court
determines that the arbitration clause itself is enforceable. Jd.
at 20a-21a. The court then held that the trial court correctly
applied the indicia of unconscionability under general Alabama
contract law, reiterating the factors it had identified nearly ten
years earlier in a case not involving arbitration:

(1) whether there was an absence of meaningful choice
on one party’s part, (2) whether the contractual terms
are unreasonably favorable to one party, (3) whether
there was unequal bargaining power among the parties,
and (4) whether there were oppressive, one-sided or
patently unfair terms in the contract.

Id. at 21a (quoting Layne v. Garner, 612 So.2d 404, 408 (Ala.
1992)).

With regard to consumer choice and bargaining power
in the formation of this particular arbitration provision, the
court found that Ms. Branch had no meaningful choice as to
arbitration because American General had insisted on it as a
condition of the loans, as did all but one or at most two area
lenders at the time of these loans. Pet. 27a. The court found
that Ms. Branch had no meaningful choice as to arbitration
because she would have had to expend considerable time and

effort to find any alternative. Jd. at 27a. With regard to the
substantive terms of American General’s arbitration clause, the
court focused on the clause’s non-mutual nature in preserving
American General’s right of access to court for every
foreseeable claim it might have against Ms. Branch; the scope
of the unilateral arbitration provision in applying to every
conceivable claim of Ms. Branch (including claims regarding
arbitrability); and the punitive damages cap which would also
apply unilaterally to Ms. Branch’s claims in arbitration but not
to American General’s claims in court. Jd. at 22a-24a. The
court emphasized that the combination of these provisions, plus
the absence of meaningful choice by Ms. Branch, rendered the
arbitration clause unconscionable in this case. Jd. at 24a-25a.

In the same opinion, the Alabama Supreme Court held
that American General’s arbitration clause should be enforced
against April Reaves because she had failed to demonstrate an
absence of meaningful choice on her part as to arbitration. The
court found that lenders requiring arbitration were a minority
where Ms. Reaves was living at the time she secured all of her
loans and therefore that she could have found an arbitration-free
loan without considerable cost or effort. Jd. at 28a. The court
thus enforced American General’s mandatory arbitration
provision in her case despite its sweeping and one-sided terms.

ARGUMENT

There is no reason for this Court to review the narrow
and fact-specific holding of the Alabama Supreme Court in this
case. The court below focused on and limited its holding to the
detailed evidence regarding formation of this contract between
Petitioner and Respondent. Furthermore, the opinion of the
court below is consistent with this Court’s decisions and those

10

of appellate courts from around the country on both of the
questions presented. Petitioner has not identified a single case
where a court ordered a party into arbitration under the Federal
Arbitration Act, 9 U.S.C. §§ 1 ef seg., for the threshold
determination of whether the asserted arbitration clause that
would be the only basis for such an order is unconscionable and
therefore unenforceable. Furthermore, Petitioner has produced
no authority for its contention that the FAA preempts a State
court’s application of established and generally applicable
principles of unconscionability under the State’s Uniform
Commercial Code to a contractual arbitration provision. The
Court therefore should not take up either of the questions
presented in the Petition for Certiorari.

I. The Decision of the Court Below is Consistent with
First Options and Other FAA Cases Addressing
Arbitration of “Arbitrability” Disputes.

The Alabama Supreme Court’s holding that a court
must resolve attacks on the validity of an arbitration clause,
including its provision for arbitration of arbitrability disputes,
before the court may order a party into arbitration is a routine
application of the Federal Arbitration Act’s express provisions
and this Court’s interpretations of the Act. Section 2 of the
FAA states that contractual arbitration clauses are enforceable
“save upon such grounds as exist at law or in equity for the
revocation of any contract.” 9 U.S.C. § 2. Likewise, Section
4 empowers courts to compel arbitration of particular disputes
only “upon being satisfied that the making of the agreement for
arbitration or the failure to comply therewith is not in issue.”
9US.C. § 4.

11

Based on these requirements of the FAA, this Court has
drawn a sharp distinction between issues related to the validity
of an arbitration agreement, which a court must decide before
it can order arbitration of a dispute, and other issues relating to
contracts with arbitration provisions, which may be reserved for
the arbitrator if the arbitration clause itself is enforceable. In
Prima Paint Corp. v. Flood & Conklin Mfg Co., 388 U.S. 395
(1967), the Court held that a claim of fraud in the inducement
of a contract containing an arbitration clause is subject to
arbitration, but that a claim of fraud in the inducement of an
arbitration clause is for a court to decide under the FAA. Id. at
403-04,' The Court explained in Prima Paint:

This position is consistent...with the [FAA’s]
statutory scheme. As the “saving clause” in § 2
indicates, the purpose of Congress in 1925 was
to make arbitration agreements as enforceableas
other contracts, but not more so. To immunize
an arbitration agreement from judicial challenge
on the ground of fraud in the inducement would
be to elevate it over other forms of contract —a
situation inconsistent with the “saving clause.”

| Although Section 4 of the FAA applies to independent actions
to compel arbitration, Prima Paint held that the same rules apply to motions
under Section 3 to stay litigation on a claim and compel arbitration because
it would be “inconceivable that Congress intended the rule to differ
depending upon which party to the arbitration agreement first invokes the
assistance of a federal court.” Jd. at 404.

12

Id. at 404 n.12.2_ The lower court’s decision in this case
regarding who decides under the FAA whether a contractual
arbitration clause is valid and enforceable adheres to Prima
Paint, and Petitioner has identified no authority to the contrary.

Petitioner’s attempt to establish a conflict between the
holding in this case and First Options of Chicago, Inc. ‘v.
Kaplan, 514 U.S. 938 (1995), fails because the two decisions
address significantly different issues. In First Options, it was
undisputed that there was a valid arbitration agreement between
a stock trade clearing firm and a wholly owned investment
company. Jd. at 940-41. The parties’ disagreement was about
whether the scope of the arbitration clause was broad enough to
cover a claim by the clearing firm to recover the company’s
debts from its owners, and whether a court or an arbitrator
should decide this dispute over the scope of the arbitration
agreement. Jd. In answering the second question, this Court
held that a court should ordinarily decide whether a particular
dispute is covered by an arbitration clause, but recognized that
parties may by “clear and unmistakable language” allow an
arbitrator to make such an arbitrability determination. Jd. at
944-45. Since the dispute in First Options involved the scope
of a presumptively valid arbitration clause, the Court there had
no reason to revisit the issue decided in Prima Paint and raised
in the instant case of whether a party may be ordered into
arbitration before there is a determination that the asserted
arbitration agreement (which would be the only basis for such
an order) is a valid and enforceable contract.

? See also Matterhorn, Inc. v. NCR Corp., 763 F.2d 866, 867 (7"
Cir. 1985) (“although section 4...speaks only of challenges to ‘the making’
of the agreement to arbitrate, the term has been held to encompass any
challenge to the validity of the agreement, even if there is no disagreement
that it was ‘made.””)

13

The decision below is thus consistent with Prima Paint
and First Options in holding that a court must decide whether
an arbitration clause, even one that provides for arbitration of
arbitrability disputes, is a valid and enforceable contract before
it may order arbitration of any dispute. First Options nowhere
purports to overturn or modify Prima Paint. Indeed, First
Options never even discusses Prima Paint or the FAA’s
previsions that apply to disputes over the making and
enforceability of contractual arbitration clauses like that in the
instant case. Since Respondent’s unconscionability argument
goes to the making and original validity of the asserted
arbitration clause, it was properly resolved by the court under
the FAA’s provisions that this Court applied in Prima Paint.’

Having failed to demonstrate any conflict between First
Options and the decision of the Alabama Supreme Court below,
Petitioner identifies no other decision that would create a split
of authority on its first question presented. In Washington-
Baltimore Newspaper Guild, Local 35 v. Washington Post, 959
F.2d 288 (D.C. Cir. 1992), the court ordered arbitration of the
parties’ dispute over whether the arbitration clause in their
collective bargaining agreement applied to certain of the
employer’s pay-scale decisions. This was a dispute over the
scope, not the making and validity, of the arbitration clause.
Furthermore, this labor relations dispute was governed by
Section 301 of the Labor-Management Relations Act, 29 U.S.C.
§ 185, and thus gave the court no occasion to examine the

3 See also Prevot v. Phillips Petroleum Co., 133 F. Supp. 2d 937,
939 (S.D. Tex. 2001) ( case where injured workers did not speak English at
time of alleged arbitration “agreement,” holding that unconscionability
argument against enforcement of arbitration clause is for court to decide
under Prima Paint even where clause provides for arbitration of arbitrability
disputes).

14

Federal Arbitration Act’s provisions regarding the making of
agreements to arbitrate. Likewise, in United Food and
Commercial Workers Union v. Lucky Stores, Inc., 806 F.2d
1385 (9" Cir. 1986), the court ordered arbitration over whether
a union’s grievance complied with the specificity requirements
of a collective bargaining agreement’s arbitration clause. This
case too involved an interpretation of an arbitration agreement,
not a determination as to its underlying validity, and did not
involve the sections of the FAA that apply to this case.‘

In sum, the court below held that a party cannot be
forced into arbitration under the Federal Arbitration Act until a
court has first determined that an asserted arbitration
agreement, including one that provides for arbitration of
arbitrability disputes, is a valid and enforceable contract under
generally applicable state law. Petitioner has identified no case
holding to the contrary and therefore has established no basis
for this Court to grant review on the first question presented.

* Petitioner cites several cases in a footnote, see Pet. at 11-12 n.4,
which state generally that disputes over the validity and enforceability of
arbitration clauses involve issues of “arbitrability.” But none of these cases
conflict with the decision of the court below by holding under the FAA that
parties must go to arbitration to find out whether or not they entered into a
valid and enforceable arbitration agreement in the first place. See, e.g.,
Abram Landau Real Estate v. Benova, 123 F.3d 69, 72 (2™ Cir. 1997) (labor
relations case holding that question of on-going application of arbitration
clause was arbitrable because it required interpretation of other bargaining
agreement provisions, while noting parties’ agreement over original validity
and applicability of arbitration clause); Painewebber, Inc. v. Elahi, 87 F.3d
589, 599 (1* Cir. 1996) (holding that question of whether investors’ fraud
claims were time-barred by NASD arbitration rules is presumptively for
arbitrator to decide and is not a question of arbitrability).

15

Il. The Holding that Petitioner’s Arbitration Clause is
Unconscionable is Both Fact-Specificand Consistent
with Prevailing Authority on State Contract Law
and Federal Preemption.

Petitioner confuses the highly fact-specific holding of
the Alabama Supreme Court regarding the enforcement of its
contractual arbitration provision in this case for a generalized
attack on all arbitration agreements in all cases. The court
below applied Section 2-302 of the State’s Uniform
Commercial Code to hold that Petitioner’s arbitration clause is
unconscionable based on the combination of its particularly
one-sided terms and the detailed evidence showing that
Respondent had no meaningful choice as to arbitration in the
making of this loan contract. The limitation of this decision to
this combination of facts is demonstrated by the court’s holding
in the companion case that the same one-sided arbitration
clause was enforceable against another borrower who was
shown to have greater choice as to arbitration at the time of her
loans. Pet. 28a-29a. The decision below is neither a broad-
based attack on arbitration in general nor even an attack on all
applications of this particularly one-sided arbitration provision.
Instead, it is a narrow application of general rules of Alabama
contract law to the specific facts presented in this case.

The Alabama Supreme Court’s decision below is
consistent with the command of the Federal Arbitration Act and
this Court’s opinions interpreting the Act to subject contractual
arbitration provisions to the same rules of state law that apply
to other contracts. In Doctor’s Associates, Inc. v. Casarotto,
517 U.S. 681 (1996), the Court explained that Section 2 of the
FAA places arbitration agreements on the same footing with
_ other contracts so that “generally applicable contract defenses

16

such as fraud, duress, or unconscionability, may be applied to
invalidate arbitration agreements without contravening § 2.” Jd.
at 687. Likewise, in Gilmer v. Interstate/Johnson Lane Corp.,
500 U.S. 20 (1991), the Court noted Section 2's savings
‘provision and warned that “‘courts should remain attuned to
well-supported claims that the agreement resulted from the sort
of fraud or overwhelming economic power that would provides
grounds for the revocation of any contract.’” Jd. at 33 (quoting
Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc., 473
U.S. 614, 627 (1985) (internal quotation omitted)). The court
below did just this, applying previously recognized and”
generally applicable indicia of unconscionability under the
Alabama U.C.C. and finding these indicia to have been
established through a detailed evidentiary record.

The Alabama Supreme Court held that Petitioner’s
arbitration clause is unconscionable in this case under indicia of
unconscionability that the court had recognized nearly ten years
earlier in a case that did not involve arbitration. Pet. 21a (citing
- Layne v. Gardner, 612 So.2d 404, 408 (Ala. 1992). The court
based its finding that Respondent had no meaningful choice as
to arbitration and was subject to Petitioner's overwhelming
bargaining power on an evidentiary record which demonstrated
that nearly every area lender required arbitration during the time
period in question and that Petitioner had made arbitration a
mandatory condition for its loans. Pet. 26a-28a. Petitioner
mistakenly asserts that the court below had never ruled outside
the context of arbitration that market prevalence is relevant to
the issue of consumer choice as an indicium of
unconscionability, Pet. 19. In Lloyd v. Service Corp. of Ala.,
453 So.2d 735 (Ala. 1984), the Alabama Supreme Court did
precisely this regarding the use of exculpatory clauses in
landlord-tenant contracts, finding that:

17

‘The tenant has no meaningful choices. He can
accept this landlord or go to another landlord
who charges the same rent and asks the tenant to
sign the same standard form lease. In other
words, the modern standard form lease is in
essence an adhesion contract. A survey of
residential leases in Alabama would show that
almost all contain these exculpatory clauses.’

... That consumer, in need of goods or services,
is frequently not in a position to shop around for
better terms, because all competitors use the
same clauses.

Id. at 739 (quoting Taylor v. Leedy & Co., 412 So.2d 763, 766
(Ala. 1982) (Faulkner, J., concurring specially).° The court’s
finding of procedural unconscionability in contract formation
is thus both fact-specific to this case and well-supported under
established principles of general Alabama contract law.

> Petitioner also mistakenly suggests that the court below ignored
its previous cases by finding unconscionability even though Ms. Branch is
an educated and sophisticated consumer. Pet. 16. This argument is flatly
contrary to the facts in the record: Ms. Branch is a self-employed beautician
in a rural community who took two years of cosmetology classes at a local
vocational school. Prior to working as a beautician, she was employed as
a laborer constructing wooden pallets. She testified in the case that she did
not understand the loan documents in the case, and specifically did not
understand the language of the arbitration clause. For example, Ms. Branch
testified that she does not understand the meaning of the word "litigate." In
light of this detailed record which conflicts with Petitioner's characterization
of the facts, there is no occasion for this Court to second-guess the integrity
of the Alabama Supreme Court's analysis of how Alabama contract law
applies to these facts.

18

NAM adic Be bemeed a RAT rnd! as Ondo oe’

Even in the absence of meaningful choice as that term
is defined under Alabama contract law, Petitioner’s arbitration
clause would likely have been enforced in this case had it not
also diminished Respondent’s substantive legal rights by
imposing a unilateral cap on her recovery of damages. The
Alabama Supreme Court nowhere said that market prevalence
of a contractual term by itselfrenders the term unconscionable.
Instead, the court invoked widely recognized standards of
substantive unconscionability in holding that the terms of
Petitioner’s particular arbitration clause are one-sided and
unreasonably favorable to American General.

The court emphasized the scope of the arbitration clause
as it would require arbitration of all of Respondent’s claims
(including those relating to arbitrability), while carving out
from this requirement every foreseeable claim that Petitioner
might ever have, and the fact that Respondent alone would be
subject to unilateral remedial limitations in arbitration. Pet.
22a-24a. A sizable body of case law from courts around the
country has similarly treated such non-mutuality as an indicium
of unconscionability.° Numerous courts have also recognized

© See, e. g., Armendariz v. Foundation Health Psychare Services,

Inc., 6 P.3d 669, 692-94 (Cal. 2000) (arbitration clause in employment
contract is unconscionable where it applies only to employee’s claims and
places unilateral limits on employee’s damages: “The unconscionable one-
sidedness of the arbitration agreement is compounded in this case by the
fact that it does not permit the full recovery of damages for employees,
while placing no such restriction on the employer.”); Arnold v. United
Companies Lending Corp., 511 S.E.2d 854, 861-62 (W.Va. 1998) (holding
arbitration provision in lender’s contract with elderly couple unconscionable
where lender “like rabbit and foxes” affected a “wholesale waiver of the
Armolds’ rights together with the complete preservation of United Lending’s
rights.”) (quotation omitted) Showmethemoney Check Cashers, Inc. v.

Williams, 27 S.W.3d 361, 365-66 (Ark. 2000) (payday lender’s arbitration

19

that arbitration provisions which limit a party’s access to legal
remedies that are available in court may be unenforceable.’

clause is unenforceable under Arkansas contract law for lack of mutuality
where lender’s collection claims are exempted but all of the borrower’s
claims are covered); Gibson v. Neighborhood Health Clinics, Inc., 121 F.3d
1126, 1131 (7 Cir. 1997) (arbitration clause in employment contract is
unenforceable under Indiana law for want of consideration where clause
applies to employee’s claims but exempts employer’s claims); Hull v.
Norton, 750 F.2d 1547, 1550-51 (11" Cir. 1985) (arbitration provision in
employment contract is unenforceable under New York law for want of
consideration where employer reserves own right to sue in court; court finds
no preemption because case falls within Section 2 savings clause).

7 See, e.g., Cole v. Burns Int'l Security Serv's, 105 F.3d 1465,
1482 (D.C. Cir. 1997) (arbitration must offer “all the types of relief that
would otherwise be available in court”); Paladino v. Avnet Computer
Technologies, Inc., 134 F.3d 1054, 1062 (11" Cir. 1998) (Cox, J.,
concurring for majority of court) (arbitrability of Title VII claims “rests on
the assumption that the arbitration clause permits relief equivalent to court
remedies. ... When an arbitration clause has provisions that defeat the
remedial purpose of the statute . . . the arbitration clause is not
enforceable.”); Perez v. Globe Airport Security Services, 253 F.3d 1280,
1286-87 (11 Cir. 2001) (holding arbitration clause that prevents prevailing
Title VII plaintiff from recovering attorney’s fees to be unenforceable);
DeGaetano v. Smith Barney, Inc., 983 F. Supp. 459, 469 (S.D.N.Y. 1997)

(voiding arbitration clause disallowing attorneys” fees for prevailing Title
VII plaintiff, concluding that “contractual clauses purporting to mandate
arbitration of statutory claims... are enforceable only to the extent that the
arbitration preserves the substantive protections and remedies afforded by
the statute.”); Lozada v. Dale Baker Oldsmobile, Inc., 91 F. Supp.2d 1087,
1105 (W.D. Mich. 2000) (finding as to consumer Truth In Lending Act and
state consumer protection act claims that “both federal and Michigan case
law support a conclusion that an arbitration provision is substantively
unconscionable because it waives class remedies, as well as declaratory and
injunctive relief”); Derrickson v. Circuit City Stores, Inc., 81 Fair Empl.
Prac. Cas. 1533 (D. Md. 1999) (arbitration clause capping punitive damages
and back pay remedies under Section 1981 is unenforceable), aff'd, 203

20

—

Sew

i ee

These cases hold not that all or most arbitration clauses
are unconscionable, but only that particular types of arbitration
provisions similar to those found here may be unconscionable
in certain cases. The holding of the court below is thus
consistent with case law recognizing the need for courts to
enforce general principles of state contract law in unusually
one-sided and unfair circumstances in order to prevent
businesses from abusing their bargaining power by turning
private arbitration proceedings into an occasion to diminish
unilaterally the substantivelegal rights of individual consumers.

Petitioner has identified no authority that conflicts with
the Alabama Supreme Court’s decision or supports the
extraordinary contention that preemption under the FAA
extends to prohibit enforcement of established standards of
unconscionability under a State’s Uniform Commercial Code.
In Koveleskie v. SBC Capital Markets, Inc., 167 F.3d 361 (7
Cir. 1999), the court held that an arbitration provision in an
employment contract was not unconscionable as a matter of
Illinois contract law whether or not it was adhesive because
there had been no attempt to show that its terms were

- Substantively unfair. Jd. at 367 (“the disparity in the size of the

parties entering into the agreement...withoutsome wrongful use
of that power,’ is not enough to render an arbitration agreement

“unenforceable.””) (quoting Alexander v. Standard Oil, 423

N.E.2d 578, 580 (Ill. 1981)). These requirements are entirely
consistent with the unconscionability standards applied by the
Alabama Supreme Court based on the very different contract in
this case. Both decisions closely examine disparities in
bargaining power during contract formation and substantive
unfairness in the terms of the arbitration clause. What’s more,

F.3d 821 (4" Cir.) (table), cert. denied, 530 U.S. 1276 (2000).

21

since Koveleskie turned on interpretations of Illinois contract
law, any perceived difference with the decision below would
not give rise to a question of federal law in any event.* Finally,
while Koveleskie stated in dicta that a hypothetical state rule
prohibiting enforcement of all pre-dispute arbitration
agreements would be preempted by the FAA, supra at 367, this
in no way conflicts with the instant case because the court
below never intimated such a rule and in fact enforced a pre-
dispute arbitration clause in the companion case.

Likewise, Petitioner’ sdiscussionof the Second Circuit’s
opinion in Doctor's Associates, Inc. v. Hamilton, 150 F.3d 157
(2™ Cir. 1998), establishes no conflict with the decision of the
court below here. First, the court in Hamilton rejected the
defendant’s unconscionability argument not because it was
preempted but because the party had waived the argument by
failing to raise it in the trial court. Jd. at 164. Hamilton did
hold that a state statute prohibiting forum selection clauses in
franchise contracts was preempted to the extent that it would
operate to prohibit enforcement of an arbitration provision in
such a contract. /d. at 163. But the court found that there was
preemption under Section 2 of the FAA because this statutory
rule was not generally applicable; rather it “applies to one sort
of contract provision (forum selection) in only one type of

8 For the same reason, Petitioner’s reliance on We Care Hair
Development, Inc. v. Engen, 180 F.3d 838 (7" Cir. 1999), invokes no
question of federal law. The Seventh Circuit there again applied Illinois
contract law to find that a franchise agreement’s arbitration provision was
not unconscionable based solely on its non-mutual nature. /d. at 843. It is
also noteworthy that the court in We Care emphasized the relative equality
in bargaining power between parties to a franchise contract, noting that “the
franchisees were not vulnerable consumers or helpless workers, but rather
business people who bought a franchise.” /d. (internal quotation omitted).

22

contract (a franchise agreement).” Jd. The rule of
unconscionability invoked by the Alabama Supreme Court in
this case, by contrast, applies to all contracts under the State’s
U.C.C. and has been recognized generally by this Court in
Gilmer and Casarotto not to be preempted based on the savings
clause in Section 2 of the FAA. Hamilton therefore does not in
any way conflict with the holding in the instant case.°

The Federal Arbitration Act’s goal of enforcing
voluntary agreementsto arbitrate is perfectly consistent with the
Alabama Uniform Commercial Code’s concern for ensuring
meaningful choice and substantive fairness in the formation of
contracts. Neither policy goal is satisfied where a borrower is
forced to submit to arbitration in order to obtain any loan and
where a lender abuses this advantage in bargaining power by
imposing a one-sided arbitration requirement that unilaterally
restricts the borrower’s available legal remedies. The holding
of the court below was narrowly based on a detailed factual
record on each of these points and does not conflict with
decisions of this or other courts on the scope of FAA
preemption. This case therefore does not warrant this Court’s
discretionary review on either of the questions presented.

° The argument herein that Hamilton does not conflict with the
holding of the court below is in no way a concession that Hamilton was
correctly decided under this Court’s FAA preemption rulings. The anti-
forum selection clause statute in Hamilton neither “takes its meaning
precisely from the fact that a contract to arbitrate is at issue,” Perry v.
Thomas, 482 U.S. 483, 492 n. 9 (1987), nor creates “threshold limitations
placed specifically and solely on arbitration provisions,” Casarotto, 517
U.S. at 688. Still, that question is not presented in the instant case because
the unconscionability ruling of the court below is neither limited to specific
types of contracts nor to specific types of contractual clauses.

23

CONCLUSION :

The petition for a writ of certiorari should be denied.

Respectfully submitted,
Barry A. Ragsdale Michael J. Quirk
(Counsel of Record) F. Paul Bland, Jr. 3
Garve W. Ivey, Jr. Trial Lawyers for Public 4
Ivey & Ragsdale Justice , P.C. 3
1615 Financial Center 1717 Massachusetts Ave., ”q
505 North 20" Street NW, Suite 800 4
Birmingham, AL 35203 Washington, D.C. 20036 4
205/327-5223 202/797-8600

Counsel for Respondent

Date: August 28, 2001

24

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386014_2016%3A2. Public record. Not legal advice.
