# Opposition Brief — ITT Consumer Financial Corp. v. Patterson

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## Record

- **Collection:** Supreme Court brief
- **Document type:** Opposition Brief
- **Published:** January 1, 1994
- **Citation:** 510 U.S. 1176

## Text

oe J
a

No. 93-952

In The } =

Supreme Court of the United States

October Term, 1993
*

ITT CONSUMER FINANCIAL CORP., AETNA
FINANCE CO., ITT LYNDON PROPERTY INS. CO.,
ITT LYNDON LIFE INS. CO., JOHN M. HIGGINS

AND ASAD ZAFARI,

Petitioners,

ABBE KANAREK PATTERSON, et al.,

Respondents.

on

On Petition For A Writ Of Certiorari
To The California Court Of Appeal
First Appellate District
.

OPPOSITION TO PETITION FOR
WRIT OF CERTIORARI

4
PATRICIA STURDEVANT, Esq-* BRIAN Newcoms, Esq.
James C. STURDEVANT, Esq. 770 Menlo Avenue,
Kim E. Carp, Esq. Suite 101
STURDEVANT & STURDEVANT Menlo Park, California
A Professional Corporation 94025
785 Market Street, (415) 322-7780

Suite 500 :
San Francisco, California RUDOLFO ARos, Esq.
—7C¢ ‘Te ‘ ( , c ( c bond ~ .

ve 1107 Second Street,

94103-2012 aie
=. aes ae Suite 330
4] 95-4140 a |
(419) 495-414 Sacramento, California
95814
(916) 444-8155
Attorneys for Respondents

*Counsel of Record

COOKLE LAW BRIEF PRINTING CO) f
OR CALL COLLECT (402) 342-2831

QUESTION PRESENTED

Whether the California Court of Appeal erred in
applying general principles of contract law to determine
the underlying validity of an arbitration provision
alleged to be unconscionable and unenforceable because
it effectively denied consumers a fair opportunity to pre-
sent or defend claims.

il

TABLE OF CONTENTS

Page
QUESTION PREREIN VEGAS « . | re 22, 23

iV

TABLE OF AUTHORITIES - Continued

Page
Gilmer v. Interstate/Johnson Lane Corp., 500 U.S. 20,
BED Due Se COMED 60800 554bccns canes suas 13, 17, 24
Hope v. Superior Court, 122 Cal.App.3d 147, 175
Cal.Rptr. 851 (Cal.App. 1 Dist. 1981), cert.
rm, “Tae WD. Dae ona hxc eo crviccaberss bisuwexess 15
Hume v. United States, 132 U.S. 406 (1889)........... 22

In re Hart Ski Mfg. Co., 711 F.2d 845 (8th Cir. 1983) .... 20

Industralease Automated & Scientific Eq. Corp., Etc.,
58 A.D.2d 482, 396 N.Y.S.2d 427 (1977) ........... 22

Izzy v. Mesquite Country Club, 186 Cal.App.3d
1309, 231 Cal.Rptr. 315 (Cal.App. 4 Dist. 1986) .... 28

Mago v. Shearson Lehman Hutton, Inc., 956 F.2d 932
Pee SOc dy Crea veer e cee Ce Lee Rare a Ke 17

Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth,
CFD Mise WOO CUGNO bs asco e et isaessie 11, 12, 13, 14, 24

Moncharsh v. Heily & Blase, 3 Cal.4th 1, 10 Cal.Rptr.
2d 183, 832 P.2d 899, reh’g. denied (1992).......... 27

Moses H. Cone Memorial Hosp. v. Mercury Construc-
tion Co., 460 U.S. 1 (1983) ...........3, 12, 14, 15, 16

Neal v. Hardee's Food Systems, Inc., 918 F.2d 34 (5th
oe eg ay | ee ree ee re 19

Passage v. Prudential-Bache Securities, Inc., 727 P.2d
1298 (Mont. 1986), cert. denied, 480 U.S. 905
bg er err ee rer re rrr rr ere or rr ear ere 24

Perdue v. Crocker National Bank, 38 Cal.3d 913, 216
Cal.Rptr. 345, 702 P.2d 503 (1985), appeal dis-
NE re Or OO a oad toa a eecwkede cress 23

TABLE OF AUTHORITIES - Continued

Page

Perry v. Thomas, 482 U.S. 483 (1987)............. passim
Prima Paint Corp. v. Flood & Conklin Mfg. Co., 388

iad: See RRND cas cS ae we we meaner an een ae ed 11, 18
Rodriguez De Quijas v. Shearson/American Exp., Inc.,

0 Oe CI os ed scvddeee ee ee 24
Rowland v. Paine Webber, Inc., 4 Cal.App.4th 279, 6

Cal.Rptr. 2d 20 (Cal.App.2 Dist. 1992)............. 28
Saturn Distribution Corp. v. Williams, 905 F.2d 719

(4th Cir.), cert. denied, 498 U.S. 983 iL.) eee 20

Securities Industry Ass'n v. Connolly, 883 F.2d 1114
(1st Cir. 1989), cert. denied, 495 U.S. 956 (1990) .... 20

Southland Corp. v. Keating, 465 U.S. 1 (1984) ..11, 13, 16

Teledyne, Inc. v. Kone Corporation, 892 F.2d 1404

(ie Cat. ORE). i.e ccciiieir are eee 18
Volt Info. Sciences v. Bd. of Trustees, 489 U.S. 468

(RGOPE sae nse whens 0an4s cremate 11, 13, 14
Webb v. Rowland & Co., Inc., 800 F.2d 803 (8th Cir.

SPD a wo aos de RAE LE RY Ch SRA ee 24
Williams v. Walker-Thomas Furniture Company, 350

rae 40 (0. Che I: ee 22
STATUTES:

Vi

TABLE OF AUTHORITIES —- Continued

OrTrHerR AUTHORITIES:

Section 2-302 Uniform Commercial Code (West
1989) ae Ast Pe tar

1 Arthur Corbin, Corbin on Contracts, § 128 (1992
Supp.)

Restatement Second Contracts 2d, § 208 (1979)

Page

ean

No. 93-952
= —

In The

Supreme Court of the United States

October Term, 1993
+

ITT CONSUMER FINANCIAL CORP., AETNA
FINANCE CO., ITT LYNDON PROPERTY INS. CO.,
ITT LYNDON LIFE INS. CO., JOHN M. HIGGINS

AND ASAD ZAFARI,

Petitioners,

ABBE KANAREK PATTERSON, et al.,

Respondents.
e

On Petition For A Writ Of Certiorari
To The California Court Of Appeal
First Appellate District
-

OPPOSITION TO PETITION FOR
WRIT OF CERTIORARI
>

Respondents Johnny Davis, James P. Jacobs, Thomas
Pierce, Zenia M. Velasco, Dona Wessels, Jorge De La O,
and John Lang, on behalf of themselves and a proposed
class of similarly-situated California consumers, (here-
inafter referred to collectively as “Respondents”),
respectfully request that this Court deny the Petition for
Writ of Certiorari pending in this matter.

+

INTRODUCTION

This is a factually-unique case in which the California
Court of Appeal was required to determine, as a matter of
basic contract law, the underlying validity and enfor-
ceability of an arbitration provision. Based on evidence in
the record and applying general principles of state con-
tract law, the Court of Appeal held that the arbitration
provision, which was contained in a standard form con-
tract for small consumer loans, and which required Cali-
fornia consumers to submit to arbitration in a forum
located in Minneapolis, Minnesota, was unconscionable
and therefore unenforceable.

The decision below raises no issue that is not con-
clusively resolved by the provisions of the Federal Arbi-
tration Act itself, 9 U.S.C. §2, (“the FAA”), and by
previous well-considered decisions of this Court. Further-
more, as Respondents will demonstrate in the sections
following, there is no conflict between the decision of the
Court of Appeal below and the decisions of the Ninth
Circuit interpreting and applying the FAA. Rather, Peti-
tioners have attempted to create the appearance of con-
flict, where none in fact exists, by deliberately ignoring
an important distinction between two issues that arise in
cases governed by the FAA. The first issue, which is the
issue that arose in this case, is the question of the under-
lying validity and enforceability of the arbitration agree-
ment. This Court has previously instructed that this
determination is to be made according to general princi-
ples of state contract law. See Perry v. Thomas, 482 U.S.
483, 492 n.9 (1987); 9 U.S.C. §2. The second issue that
frequently arises, but which was not present in any man-
ner in this case, is the scope of the arbitrable issues under

an admittedly valid and enforceable arbitration agree-
ment. This Court has ruled that such a determination is to
be made as a matter of federal law. See Moses H. Cone
Memorial Hosp. v. Mercury Construction Co., 460 U.S. 1,
24-25 (1983). Once this important distinction is made
between the validity of an arbitration provision under
general principles of contract law, and the arbitrability of
a particular dispute as a matter of federal law, it is quite
clear that there is no conflict among the lower courts, and
accordingly, there is no basis for this Court’s review.

Moreover, as will be demonstrated herein, regardless
of whether state or federal law applies, the result would
be the same in this case. At bottom, what is before this
Court is an arbitration provision that two courts, exercis-
ing de novo review of substantial evidence in the record,
and applying long-established and generally-applicable
principles of contract law, have found to be unconscion-
able and unenforceable. The Federal Arbitration Act
itself, and the numerous decisions of this Court interpret-
ing that statute, establish that an arbitration provision is
rendered unenforceable or revocable “upon such grounds
as exist in law or in equity for the revocation of any
contract.” 9 U.S.C. §2.! That is precisely the principle that

1 It is important to note that the record below is devoid of
any evidence or finding, as a matter of fact or law, that the small
consumer loan transactions at issue actually involved interstate
commerce such that the Federal Arbitration Act applied. Peti-
tioners argued in the courts below that ‘ne provision was gov-
erned by the FAA, and there was much briefing by both parties
as to the applicability and requirements of federal law. Respon-
dents denied that the FAA applied, however, because the trans-
actions occurred entirely within California between California

was applied by the trial court and by the California Court

of Appeal in this case. The state law standard for deter-
mining unconscionability applied by the court below is
generally applicable to any contract provision, and is
derived directly from federal common law. The decision
below applying that standard to the disputed arbitration
provision was limited to the unique facts of this case and
was well supported by evidence in the record. The deter-
mination would not have been any differenti had the court
applied federal common law.

Petitioners have also argued that the decision below
indicates that California courts are hostile to arbitration
agreements. This assertion is similarly contrary to estab-
lished law. California courts, in particular the California
Supreme Court, have repeatedly emphasized the state’s
strong policy favoring arbitration and the courts’ willing-
ness to enforce valid arbitration agreements. The arbitra-
tion agreement in this case was denied enforcement by
the Court of Appeal solely because the unique facts and
circumstances of this case clearly rendered the provision
unconscionable as a matter of basic contract law. This
very limited decision neither resulted from, nor evi-
denced any, hostility toward arbitration agreements. Nor
does the decision conflict in any way with the provisions
of the FAA, the decisions of this Court, or the decisions of
the Ninth Circuit. Indeed, because the sole issue in this

consumers and businesses licensed to make loans by the State of
California. Respondents also argued that, regardless of whether
the FAA applied, the preliminary determination as to whether a
valid and enforceable agreement existed was to be made accord-
ing to state law. Perry v. Thomas, supra, 482 U.S. 483, 492, n.9.

case is the basic validity of a contract provision, the case

presents no federal question whatsoever.

+

STATEMENT OF THE CASE

This is a consumer class action in which Respon-
dents, all lower and middle income consumers residing in
California, allege that Petitioners engaged in unlawful,
unfair, and fraudulent business practices in the soliciting,
making, and collecting of small consumer loans, and in
the collateral sale of credit insurance policies.2 Respon-
dents allege, inter alia, that Petitioners falsely advertised
consumer loan products; deceived borrowers about the
terms of loan transactions and loan documents; forced
consumers to purchase various insurance policies as part
of the loan transaction; deceived consumers about addi-
tional charges imposed for insurance; systematically
churned borrowers’ accounts; and engaged in a pattern of

* The original Complaint in this action was filed on Sep-
tember 26, 1991 on behalf of ten named plaintiffs and a pro-
posed consumer class. A companion case was filed on behalf of
Respondent John Lang. Only four of the original ten named
plaintiffs in the Patterson action, and John Lang, signed loan
documents containing the disputed arbitration provision. Two
additional plaintiffs were added by a subsequent amended com-
plaint. Thus, although there are twelve named plaintiffs in the
action, only six are Respondents to this Petition. The remaining
six plaintiffs, and all other members of the proposed class
whose loan documents did not contain the arbitration provision
are unaffected by the arbitration dispute. Thus, the parties have
litigated substantive law and motion matters and proceeded
with discovery as to the “non-arbitration” plaintiffs and other
class members.

6

unlawful and abusive debt collection practices. Respon-
dents allege causes of action under several California
consumer protection statutes and common law theories of
recovery, and seek class certification, injunctive and
declaratory reliet, restitution, compensatory and punitive

damages, and attorneys’ fees and costs.

Atter the action was initially removed to federal
court, and subsequently remanded to the state court,
Petitioners moved to compel arbitration against Respon-
dents based on a standardized arbitration clause that was
contained in one of the numerous standard form docu-
ments they were required to sign at the time they took
out their loans. This provision purported to obligate
Respondents to resolve any claims against ITT Financial
Services “by binding arbitration by the National Arbitra-
tion Forum, Minneapolis, Minnesota.” The provision also
asserted that the transaction was in interstate commerce
and subject to the Federal Arbitration Act, 9 U.S.C.
§§1-14. Respondents opposed the motion to compel arbi-
tration on several grounds, including, inter alia, that the
provision was unconscionable in its setting, purpose and
etfect, and therefore unenforceable under general princi-
ples of contract law; and that Respondents did not know
that the documents they were required to sign contained
an arbitration provision, and did not knowingly consent

to arbitration.

To support the claim of unconscionability, Respon-
dents presented substantial evidence regarding the cir-
cumstances under which the arbitration agreements were

signed, and the purpose and effect of the arbitration

————————————————

provision.’ As an initial matter, the evidence established
that Respondents are all relatively unsophisticated con-
sumer borrowers. The evidence also established that, at
the time they took out their loans, these consumers were
instructed to sign several documents, but were not aware
and were not informed by Petitioners that one of the
documents contained an arbitration provision. The evi-
dence further established that the disputed provision was
merely one paragraph on a form that, although titled
“Agreement for Dispute Resolution,” for most unsophis-
ticated consumers, appeared to contain only customer
service information, not contractual provisions.

The evidence also established that, by designating a
distant, expensive, and inaccessible forum — the National
Arbitration Forum, located in Minneapolis, Minnesota
(the “NAF”) — the arbitration provision was designed to,
and effectively did, deny California consumers any real
opportunity to present or to defend claims against Peti-
tioners. Specifically, the evidence showed that after Peti-
tioners filed claims against California consumers in the
Minnesota forum, the NAF sent notification of the claim
and invited the consumer to send in a written response to
Minnesota. If a California consumer failed to send in a
written response in the time allowed, a default award
was entered through a purely administrative process. No
arbitration occurred. If a consumer did send in a written
response, jurisdiction was deemed conferred on the NAF
in Minnesota, and an arbitrator sitting in Minnesota

3 This evidence was presented to the trial court in the form
of sworn declarations and exhibits attached thereto. The full
record was transmitted to the Court of Appeal.

would render an award based solely on the documents
submitted. Under the NAF rules, no participatory hearing
was ever held unless the consumer specifically requested
such a hearing and submitted the minimum three-hour
hearing fee of $750.00.

Although Petitioners asserted that California resi-
dents could request a hearing in their home district, and
that indigent persons could obtain a waiver of the hear-
ing fee, the evidence established that the NAF rules on
these issues were unintelligible, ambiguous and mislead-
ing.4 (Petition Appendix, at 8a.) Despite their attempts to
justify the NAF rules regarding hearing fees, fee waivers,
and hearing location, Petitioners failed to present any
evidence that any California consumer had ever obtained
a participatory hearing through the NAF, either in Cali-
fornia or elsewhere. Rather, the evidence in the record,
including declarations submitted by NAF personnel and
the trial court’s own records, established that, as a practi-
cal matter, Petitioners used the arbitration provision rou-
tinely to obtain default arbitration awards against
California consumers through a purely administrative
process at the NAF in Minneapolis, and then to convert
those awards into judgments in California courts. Based
on this evidence, and applying well-established princi-
ples of contract law, the trial court found the arbitration

provision to be unconscionable and unenforceable, and

4 In the lower courts, Petitioners repeatedly characterized
the NAF as “headquartered” in Minneapolis. No evidence was
ever introduced, however, to indicate that the NAF had any
office or facility other than the one located in Minneapolis. Nor
was there any evidence presented of any NAF facility in Califor-
nia or of any NAF proceeding ever occurring in California.

on that basis denied Petitioner’s motion to compel arbi-

tration.® (See Petition Appendix, 14a-19a.)

On appeal, applying de novo review, the California
Court of Appeal independently examined the evidence in
the record, applied long-standing and well-established
standards of unconscionability under California law that
are applicable to contracts in general, and unanimously
concluded that the arbitration provision was unconscion-
able as a matter of law and therefore unenforceable. (See
Petition Appendix, at 3a-13a.) The court made this deter-
mination based on findings both as to the circumstances
under which the arbitration provision was presented for
signature to consumer borrowers, and the effect of the
provision in discouraging and/or denying consumers
any meaningful opportunity to present or to defend
claims. Contrary to misrepresentations made by Peti-
tioners, the court did not determine that the provision
was unconscionable merely because it was a contract of
adhesion. In fact, the Court specifically noted that “a
contract of adhesion is still fully enforceable.” (Appendix,
at 5a.) Rather, the findings that the standardized contract
was one of adhesion between parties of great disparity of
bargaining power, that there had been no negotiation of
terms, and that Respondents were unaware of the arbitra-
tion provision, were merely factors in the Court of
Appeal’s overall determination that the provision was

procedurally and substantively unconscionable.

° The trial court made no findings as to whether Respon-
dents had consented to arbitration, or whether their signature
on the arbitration agreements had been procured by fraud.

10

The decision of the Court of Appeal was based on the
standard for determining unconscionability set forth in A
& M Produce Co. v. FMC Corp., 135 Cal.App.3d 473, 186
Cal.Rptr. 114 (Cal.App.4 Dist. 1982). This standard has
long been held applicable to contracts generally, and was
applied by the Court of Appeal to the arbitration provi-
sion just as it would have been applied to any other
contract term. Furthermore, the standard for determining
unconscionability set forth in A & M Produce, and applied
by the Court of Appeal below, is derived directly from
federal common law. (See discussion at II., infra.)

After their petition for rehearing was denied by the
Court of Appeal, Petitioners petitioned the California
Supreme Court for review. Although the California
Supreme Court has made clear in recent years its unre-
lenting commitment to the enforcement of valid arbitra-
tion agreements, and its own strong endorsement of
judicial policy favoring arbitration, that Court unani-
mously denied review in this case.

+

REASONS FOR DENYING THE WRIT

I. THE DECISION OF THE COURT OF APPEAL IS
NOT IN CONFLICT WITH EITHER THE DECI-
SIONS OF THIS COURT OR THE DECISIONS OF
THE NINTH CIRCUIT AS TO THE APPLICABLE
LAW IN DETERMINING THE VALIDITY OF ARBI-
TRATION AGREEMENTS GOVERNED BY THE
FEDERAL ARBITRATION ACT.

The decision of the California Court of Appeal is fully

consistent with the provisions of the FAA, applicable

11

decisions of this Court, and the decisions of the Ninth Circuit
Court of Appeals. As is explained below, the conflict Peti-
tioners have attempted to create simply does not exist.

Section 2 of the Federal Arbitration Act specifically
provides that an arbitration agreement is “valid, irrevoca-
ble, and enforceable, save upon grounds as exist at law or
equity for the revocation of any contract.” 9 U.S.C. §2
(emphasis added). Thus, arbitration agreements are sub-
ject to the same general principles of contract law that
would render any contractual provision invalid, unenfor-
ceable or revocable. Mitsubishi Motors Corp. v. Soler Chrys-
ler-Plymouth, 473 U.S. 614, 625 (1985); Southland Corp. v.
Keating, 465 U.S. 1, 16 n.11 (1984). In the past, this Court
has cautioned that privately-negotiated agreements to
arbitrate are “as enforceable as other contracts, but not
more so.” Volt Info. Sciences v. Bd. of Trustees, 489 U.S. 468,
478 (1989), quoting Prima Paint Corp. v. Flood & Conklin
Mfg. Co., 388 U.S. 395, 404 n.12 (1967) (emphasis added).
There is no support in either the Federal Arbitration Act,
or in the decisions of this Court, for Petitioners’ conten-
tion that, as a matter of federal law, arbitration provisions
are to be accorded special status and excused fundamen-
tal defects that would annul any other contract provision.

This Court has also specifically addressed and
answered the issue Petitioners claim is raised by this
Petition — whether it is state or federal law that is to be
applied in determining if an arbitration provision is revo-
cable “upon grounds as exist at law or equity for the
revocation of any contract.” 9 U.S.C. §2. This Court has
consistently and repeatedly instructed that the prelimi-
nary determination of the validity of an arbitration agree-

ment is to be made according to general principles of

12

state contract law. In Perry v. Thomas, supra, 482 U.S., at
492 n.9, this Court stated as follows:

We also decline to address Thomas’ claim that
the arbitration agreement in this case constitutes
an unconscionabie, unenforceable contract of
adhesion. This issue was not decided below, see
nn. 4 and 6, supra, and may likewise be consid-
ered on remand.

We note, however, the choice-of-law issue that
arises when defenses such as Thomas’ so-called
‘standing’ and unconscionability arguments are
asserted. In instances such as these, the text of
§2 provides the touchstone for choosing
between state-law principles and the principles
of federal common law envisioned by the pas-
sage of that statute: An agreement to arbitrate is
valid, irrevocable, and enforceable, as a matter of
federal law, see Moses H. Cone Memorial Hospital v.
Mercury Construction Corp., 460 U.S. 1, 24, 103
S.Ct. 927, 74 L.Ed.2d 765 (1983), ‘save upon
grounds as exist at law or in equity for the
revocation of any contract.’ 9 U.S.C. §2
(emphasis added). Thus state law, whether of
legislative or judicial origin, is applicable if that
law arose to govern issues concerning the val-
idity, revocability, and enforceability of con-
tracts generally.

(Emphasis in original.)

Petitioners have asserted that this Court’s very clear

instruction in Perry was merely “dictum,” and have
falsely suggested that it conflicted with earlier decisions
of this Court and other Courts of Appeal. (Petition, at 16.)
In fact, the holding in Perry was fully consistent with
earlier decisions of this Court. See e.g., Mitsubishi Motors

13

Corp. v. Soler Chrysler-Plymouth, supra, 473 U.S., at 627
(“Of course, courts should remain attuned to well-
supported claims that the agreement to arbitrate resulted
from the sort of fraud or overwhelming economic power
that would provide grounds ‘for the revocation of any
contract.’ 9 U.S.C. §2.”); Southland Corp. v. Keating, supra,
465 U.S., at 16 n.11. (“We agree, of course, that a party
may assert general contract defenses such as fraud to
avoid the enforcement of an arbitration agreement.). Fur-
thermore, the Perry rule was subsequently referenced and
reaffirmed in this Court’s decision in Volt Info. Sciences v.
Board of Trustees, supra, 489 U.S., at 475-76, a case conspic-
uously absent from the Petition, in which the Court
stated:

These cases of course establish that, in applying
general state-law principles of contract interpreta-
tion of an arbitration agreement within the scope of
the Act, see Perry v. Thomas, 482 U.S. 483, 493,
n.9,...due regard must be given to the federal
policy favoring arbitration, and ambiguities as
to the scope of the arbitration clause itself
resolved in favor of arbitration.

(Emphasis added.) See also Gilmer v. Interstate/Johnson
Lane Corp., 500 U.S. 20, 111 S.Ct. 1647, 1656 (1991) (reaf-
firming the holding in Mitsubishi Motors Corp. that courts
should remain attuned to well-supported claims of
unequal bargaining power in determining the enfor-
ceability of an arbitration provision). Thus, this Court has
made clear in Perry v. Thomas, and in decisions prior and
subsequent to Perry, that the initial determination of the
underlying validity and enforceability of an arbitration
agreement is to be made according to general principles
of state contract law.

14

[he cases cited by Petitioners in their attempt to
create the appearance of conflict are easily distinguish-
able. In Moses H. Cone Memorial Hospital v. Mercury Con
struction Corp., supra, 460 U.S. 1, and in the Ninth Circuit
cases cited in the Petition, the issue addressed was
whether a particular dispute was within the scope of the
parties’ admittedly valid arbitration agreement, (i.e., the
“arbitrability” of the dispute). It is well-established that
this is a separate issue that is to be decided as a matter of
federal substantive law. This was first made clear in this
Court’s decision in Moses H. Cone, supra, 460 U.S., at
24-25. In that case, this Court stated as follows:

[he basic issue presented in Mercury’s federal
suit was the arbitrability of the dispute between
Mercury and the Hospital. Federal law in the
terms of the Arbitration Act governs that issue
in either state or federal court.

[he Arbitration Act establishes that, as a matter
of federal law, any doubts concerning the scope of
arbitrable issues should be resolved in favor of
arbitration, whether the problem at hand is the
construction of the contract language itself or an
allegation of waiver, delay, or a like defense to
arbitrability

(Emphasis added.) See also Mitsubishi Motors Corp., supra,
473 U.S., at 626 (the decision as to whether a particular
dispute is within the scope of the parties’ agreement to
arbitrate is to be made according to the federal substan-
tive law of arbitrability); Volt Info. Sciences, supra, 489
U.S., at 475-76 (although general state-law principles gov-

ern basic interpretation of the validity of an arbitration

15

agreement, determinations as to the scope of the arbitra-
ble issues under the agreement must be resolved accord-
ing to federal policy favoring arbitration).

The Ninth Circuit cases cited by Petitioners all derive
from this Court’s holding in Moses H. Cone. The line of
cases begins with Bayma v. Sriith Barney, Harris, Upham &
Co., Inc., 784 F.2d 1023 (9th Cir. 1986), a case which
preceded this Court's instruction in Perry, that it is state
law principles that govern underlying issues of validity,
by at least a year. 482 U.S., at 492 n.9. The issue presented
in the Bayma case was whether an employment dispute
was arbitrable under the terms of an arbitration agree-
ment in an employee contract. The district court had
found the provision revocable under state law. Id., at
1923; accord Hope v. Superior Court, 122 Cal.App.3d 147,
175 Cal. Rptr. 851 (Cal.App. 1 Dist.), cert. denied, 456 U.S.
910 (1981). The Ninth Circuit, however, defined the issue
as one of arbitrability, i.c., whether the employment dis-
pute was arbitrable or whether it was exempt from the
requirements of the arbitration provision. Id., at 1024.
Relying on this Court’s holding in Moses H. Cone, the
Ninth Circuit held that federal law applied on the issue of
arbitrability and did not permit the state to carve out
exceptions. The court concluded that, “[i]f the contract is
one ‘involving commerce,’ then the question of arbitra-
bility is controlled by federal law and not by state law.”
Id., at 1025.

In Cohen v. Wedbush, Noble, Cooke, Inc., 841 F.2d 282
(9th Cir. 1988), decided less than a year after this Court's
decision in Perry v. Thomas, sophisticated investors
attempted to avoid arbitration of their disputes with a

stock brokerage firm. Although the court generally stated

16

that “the availability and validity of defenses against
arbitration are therefore to be governed by application of
federal standards,” (841 F.2d at 285, citing Bayma), the
court again defined the issue as primarily one of arbitra-
bility of the issues, rather than the underlying validity of
the agreement. See e.g., id., at 285 (“ ‘[Q]uestions of arbi
trability must be addressed with a healthy regard for the
tederal policy favoring arbitration’ ”), citing Moses H.
Cone, 460 U.S., at 24; id., at 286 (“state law adhesion
contract principles may not be invoked to bar arbitrability
of disputes under the Arbitration Act”), citing Bayma, 784
F.2d, at 1024 (emphasis added).°

The Ninth Circuit also acknowledged in the Cohen
decision that general principles of contract law apply toa

court’s determination of the underlying validity of an

© There is clearly a recognizable distinction between the
application of state law adhesion principles to the underlying
validity of an agreement, and the application of such principles
to a determination of the arbitrability of a particular dispute. As
the California Court of Appeal recognized in this case, and as
this Court has previously instructed, while contracts of adhe-
ston are fully enforceable, “courts should remain attuned to
well-supported claims that the agreement to arbitrate resulted
from the sort of fraud or overwhelming economic power that
would provide grounds ‘for the revocation of any contract.’ 9
U.S.C. § 2.” Southland Corp. v. Keating, supra, 465 U.S., at 16, n.11.
In contrast, state law principles of adhesion are preempted by
tederal law when determining the scope of an admittedly valid
arbitration agreement. Whereas state law would require that the
scope of a contract provision be construed against the drafter,
federal law requires that the scope of an arbitration agreement
be broadly construed, such that “any doubts about the scope of
arbitrable issues should be resolved in favor of arbitration.”

Moses H. Cone Memorial Hosp., supra, 460 U.S., at 24.

17

arbitration provision. Like the Respondents in this case,
the plaintiffs in Cohen also asserted that the arbitration
provision at issue was unconscionable because the forum
designated (the NYSE) was presumptively biased. The
Ninth Circuit did not dismiss this contention as inap-
propriate under federal law. Rather, the court made a
substantive determination that “because Congress has
committed to the SEC the task for ensuring that the
federal rights established by the Securities Acts are not
compromised by inadequate arbitration procedures, we
are bound by the commission’s determination that the
procedures at issue here are satisfactory.” Id., at 286.
Similarly, in response to the plaintiffs’ contention that
their consent to the arbitration provision had been
induced by fraud, the Ninth Circuit applied “traditional
common law principles” and rejected the plaintiffs’ claim
of reliance. Id., at 287.

Finally, in Mago v. Shearson Lehman Hutton, Inc., 956
F.2d 932 (9th Cir. 1992), the primary issue was whether
the plaintiff’s Title VII claim was within the scope of
arbitrable issues. Because the plaintiff also challenged the
arbitration agreement as an unenforceable contract of
adhesion, the Ninth Circuit again repeated its holding in
Bayma and Cohen that “state law adhesion principles may
not be invoked to bar arbitrability of disputes under the
[Federal] Arbitration Act.” Id., at 956 F.2d, at 932 (citation
omitted). The Ninth Circuit also acknowledged, however,
this Court’s instruction that “ ‘courts should remain
attuned to well-supported claims that the agreement to
arbitrate resulted from the sort of fraud or overwhelming
economic power that would provide grounds for the

oe

revocation of any contract,’ ” citing Gilmer v. Interstate/

18

Johnson Lane Corp., supra, 111 S.Ct., at 1656, and remanded
to the district court for a determination on the factual
issue of adhesion. Id., at 934-35.

Furthermore, in a case not cited by Petitioners, the
Ninth Circuit explicitly recognized that is general state
law principles that apply in determining the underlying
validity of an arbitration clause. In Teledyne, Inc. v. Kone
Corporation, 892 F.2d 1404 (9th Cir. 1990), a party to an
arbitration clause sought to avoid arbitration by denying
the existence of the contract as a whole. Citing Prima
Paint Corp., supra, 388 U.S., at 402-04, the Ninth Circuit
held that cases must be submitted to arbitration unless
there is a challenge to the arbitration provision “which is
separate and distinct from any challenge to the underlying
contract.” Teledyne, Inc., supra, 892 F.2d, at 1410. The court
then noted that, under the Section 2 of the FAA, “general
principles of law and equity” are relevant in determining
whether there is an independent challenge to an arbitra-
tion clause, and that it is in this “narrow class of cases in
which state law 1s relevant under the Federal Arbitration
Act.” Id., at 1410-11.

Thus, like this Court, the Ninth Circuit has held that
federal law applies when the issue presented is the arbi-
trability of a particular dispute governed by the FAA.
When the issue presented is the underlying validity of an
arbitration provision, however, as was the issue in this
case, the Ninth Circuit has acknowledged that it is gen-
eral principles of state contract law that govern such a
determination. Accordingly, there is no conflict between
the decisions of the Ninth Circuit and the opinion of the
California Court of Appeal in this case.

19

Moreover, once this important distinction is made
between the issues of underlying validity and arbitra-
bility, the supposed conflict between the California Court
of Appeal decision in this case and the decisions of other
federal courts cited by Petitioners similarly evaporates.
For example, in Neal v. Hardee's Food Systems, Inc., 918
F.2d 34 (5th Cir. 1990), reh’g. denied, the court defined the
issue presented as “whether the broad arbitration clause
contained in the License Agreements entered into
between the parties applies to the claims contained in
Neal’s petition pending in the district court.” 918 F.2d, at
36. In a footnote, the court noted that “federal law appli-
cable to this decision simply comprises generally accept-
able principles of contract law. ... We look to state law to
shape these general principles.” Id., at 37-38, n.5 (citations
omitted). See also Eassa Properties v. Shearson Lehman
Brothers, 851 F.2d 1301, 1304 n.7 (11th Cir. 1988) (“While
federal law may govern the interpretation and enforce-
ment of a valid arbitration agreement, state law governs
the question of whether such an agreement exists in the
first instance.”); Cost Brothers, Inc. v. Travelers Indemnity
Company, 760 F.2d 58, 60 (3d Cir. 1985) (while federal law
governs the construction of an arbitration agreement, the
actual question presented was one of surety law to which
state surety law applied); Flink v. Carlson, 856 F.2d 44, 46,
n.2 (8th Cir. 1988) (the question of what persons are
bound by an arbitration agreement subject to the FAA is a
question of federal law, “but since that question involves
the ‘general law’ of contracts and agency, federal courts
look to state law in shaping federal law”).

20

The illusion of conflict is further dissipated once
proper distinctions are made between cases decided prior
to this Court’s 1987 decision in Perry v. Thomas, and those
decided subsequent to the decision. See e.g., Petition, at
footnote 5, in which the Petitioners compare Eassa Proper
ties, supra, 851 F.2d, at 1304, a case decided in 1988, with
In re Hart Ski Mfg. Co., 711 F.2d 845 (8th Cir. 1983), a one-
page opinion decided in 1983, four years prior to Perry.
Similarly, on page 16 of the Petition, the Petitioners criti-
cize this Court’s holding in Perry as inconsistent with
Coenen v. R.W. Pressprich & Co., 453 F.2d 1209, #211 (2d
Cir. 1972), cert. denied, 406 U.S. 949 (1972), a decision of
the Second Circuit Court of Appeals that preceded this
Court’s decision in Perry by at least fifteen years.

The post-Perry decisions of the First and Fourth Cir-
cuits in Securities Industry Ass’n v. Connolly, 883 F.2d 1114
(Ist Cir. 1989), cert. dented 495 U.S. 956 (1990), and Saturn
Distribution Corp. v. Williams, 905 F.2d 719 (4th Cir.), cert.
denied 498 U.S. 983 (1990), demonstrate that the Circuit
Courts of Appeal have no difficulty in applying the Perry
instruction. In those cases, the courts acknowledged the
applicability of general principles of state contract law in
determining the underlying validity of an arbitration pro-
vision, but invalidated state laws that imposed special
restrictions on the formation of arbitration agreements.
The decisions were thus fully consistent with both this
Court’s holding in Perry and with the decisions of other
Circuit Courts of Appeal.

Thus, while federal courts have not always exercised
a great deal of precision in describing when federal law
applies to arbitration agreements governed by the FAA
and when general principles of state contract law are

inten ain i

21

applicable, there is no actual conflict on this issue among
the lower courts. This Court's holding in Perry v. Thomas
settled the issue and need not be revisited.

Il. EVEN IF THIS COURT INTENDED TO REVISIT
THE ISSUE DECIDED IN PERRY YV. THOMAS, THE
COURT SHOULD NOT ISSUE A WRIT IN THIS
CASE BECAUSE THE GENERAL PRINCIPLES OF
STATE CONTRACT LAW APPLIED BY THE CALI-
FORNIA COURT OF APPEAL ARE NOT IN CON-
FLICT WITH FEDERAL LAW.

Even if this Court were inclined to revisit the issue it
resolved in Perry v. Thomas, this case is not the proper
vehicle for doing so. The doctrine of unconscionability
applied by the California Court of Appeal in this case to
invalidate the ITT arbitration provision is not unique to
California law, is not uniquely applicable to arbitration
agreements, and does not conflict in any way with federal
common law. Thus, if this court intended to instruct state
or federal courts further on the limitations of applying
unique state law principles to arbitration agreements
governed by the FAA, review in this case would not
accomplish that purpose. Moreover, if the Court desired
to reexamine the application of state law principles of

contract interpretation to arbitration agreements gov-
erned by the FAA, the issue should be addressed in a case
in which there is a clear conflict between the applicable
state and federal law. No such conflict exists in this case.

rhe doctrine of unconscionability applied by the Cal-
itornia Court of Appeal in this case, as set forth in A & M.
Produce Co. v. FMC Corp., supra, 135 Cal.App.3d 473, is
derived directly from the Uniform Commercial Code and

22

federal common law. Indeed, in describing the doctrine,
the A & M Produce court cited and relied heavily upon the
well-known case Williams v. Walker-Thomas Furniture Com-
pany, 350 F.2d 445 (D.C. Cir. 1965), in which the court
described the doctrine of unconscionability, as a matter of
federal common law, in terms almost identical to those
applied by the California Court of Appeal in this case.

Unconscionability has generally been recog-
nized to include an absence of meaningful
choice on the part of one of the parties together
with contract terms which are unreasonably
favorable to the other party.

Williams, 350 F.2d, at 449.

The A & M Produce case also notes that California’s
doctrine of unconscionability is derived from section
2-302 of the Uniform Commercial Code, which has long
been applied by both federal and state courts to deny
enforcement of unconscionable contract provisions. See
e.g., § 2-302 Uniform Commercial Code (West 1989); Wil-
liams v. Walker-Thomas Furniture Company, supra, 350 F.2d,
at 449; Industralease Automated & Scientific Eg. Corp., Etc.,
58 A.D.2d 482, 396 N.Y.S.2d 427 (1977); Geldermann & Co.
v. Lane Processing, Inc., 527 F.2d 571, 575 (8th Cir. 1975). In
Geldermann & Co., the court explained that the doctrine of
unconscionability as currently codified in U.C.C. § 2-302
originated in English common law, and was first
approved by the Supreme Court in 1889 in Hume v. United
States, 132 U.S. 406, 411 (1889). In describing the doctrine,
the court in Geldermann & Co. emphasized the same con-
siderations that formed the basis of the California’s
court’s analysis in A & M Produce Co. — whether there was
a gross inequity of bargaining power between the parties,

23

whether the aggrieved party was aware of and compre-
hended the provision in question, and whether the provi-
sion at issue was a commercially reasonable allocation of
risks. 527 F.2d, at 575-76; see also 1 Arthur Corbin, Corbin
on Contracts, § 128 (1992 Supp.); Restatement Second Con-
tracts 2d, § 208, (1979).7 Thus, the doctrine of uncons-
cionability applied by the California Court of Appeal in
this case is one of the most long-standing and generally-
applicable principles of both federal and state contract
law that “exist[s] at law or equity for the revocation of
any contract.” 9 U.S.C. § 2. Accordingly, regardless of
whether the California Court of Appeal had applied state
or federal common law, based on the evidence in the
record, the result would have been the same.

This Court has always been mindful of the possibility
of unfairness in the arbitration context, and has never
held that arbitration Provisions are necessarily exempt
from general contractual Principles of adhesion,
Oppression and unconscionability. Rather, this Court

’ In addition, it is clear that the analysis for determining
unconscionability applied by the Court of Appeal was not
uniquely applicable to arbitration provisions, but rather was
applicable to contracts generally. The same analysis has been
applied by courts in California to a variety of contractual provi-
sions, including a Provision requiring an unconscionable inter-
est rate (Carboni v. Arrospide, 2 Cal.App.4th 76, 2 Cal.Rptr. 2d 845
(Cal.App. 1 Dist. 1992) rev. denied; a provision establishing an
NSF bank charge (Perdue v. Crocker National Bank, 38 Cal.3d 913,
216 Cal.Rptr. 345, 702 P2d 503, appeal dismissed, 475 U.S. 1001
(1985)); and a provision imposing a termination fee for an IRA
account (Dean Witter Reynolds v, Superior Court, 211 Cal.App.3d
758, 259 Cal.Rptr. 789 (Cal.App. 1 Dist. 1989), rev, denied.)

24

has cautioned that allegations of oppression and uncon-
scionability remain relevant, (see Mitsubishi Motors Corp.,
supra, 473 U.S., at 627; Gilmer, supra, 111 S.Ct., at 1656),
and that determinations on these issues must be made in
individual cases based on evidence in the record. See e.g.,
Perry v. Thomas, supra, 482 U.S., at 492 n.9 (claim of
unconscionability to be considered on remand); Gilmer,
supra, at 111S.Ct., at 1656; Rodriguez De Quijas v. Shearson/
American Exp., Inc., 490 U.S. 477, 484 (1989).

The cases cited by Petitioners in which federal courts
have enforced arbitration agreements alleged to be adhe-
sion contracts are distinguishable in two important
aspects — the relative sophistication of the adhering party,
and the lack of any evidence supporting the claim of
adhesion and unconscionability. See ¢ ¢., Gilmer, supra, 111
S.Ct., at 1656, (the record showed that Gilmer was “an
experienced businessman” and did not contain any evi-
dence of coercion in the signing of the arbitration clause);
Rodriguez De Quijas v. Shearson/American Exp., Inc., supra,
490 U.S., at 484 (the record showed that plaintiffs were
large-scale securities investors and contained no evidence
that the contract was one of adhesion); Passage v. Pruden-
tial-Bache Securities, Inc., 727 P.2d 1298, 1302 (Mont. 1986),
cert. denied, 480 U.S. 905 (1987) (although brokerage
agreement may have been one of adhesion, there was no
evidence presented that it was oppressive or unconscion-
able); Webb v. Rowland & Co., Inc., 800 F.2d 803, 807 (8th
Cir. 1986) (contract of adhesion is only invalid if it is also
unconscionable).

The evidentiary record in this case is markedly ciffer-
ent. Respondents in this case did not merely assert that
the arbitration provision was unenforceable because it

25

was a contract of adhesion. Rather, Respondents estab-
lished through evidence in the record the specific manner
in which the provision was procedurally and substan-
tively unconscionable. This evidence established not only
that the arbitration provision was a contract of adhesion,
but also that Respondents were relatively unsophisti-
cated, lower-income consumer borrowers who did not
reasonably anticipate that an arbitration provision requir-
ing arbitration in Minnesota would be contained in the
loan documents they signed in California. More impor-
tantly, the evidence also established that, in operation
and effect, the provision was substantively unfair and
oppressive for the consumer parties. As the Court of
Appeal found, by designating a distant, inaccessible, and
prohibitively expensive forum, the arbitration provision
appeared to have been designed to; and effectively did,
deny California consumers any meaningful opportunity
to present their claims or defenses. (Petition Appendix,
8a-9a.) Regardless of whether the Court of Appeal
applied federal or state common law, the unique facts of
this case clearly established grounds for denying enforce-
ment of the arbitration provision.

26

Ill. THERE IS NO JUSTIFICATION FOR THIS
COURT’S REVIEW BECAUSE THE CALIFORNIA
COURT OF APPEAL DECISION IS UNIQUE TO
THE PARTICULAR FACTS OF THIS CASE, DOES
NOT CREATE PRECEDENT FOR THE STATE OF
CALIFORNIA, AND DOES NOT EVIDENCE ANY
STATEWIDE HOSTILITY TOWARD ENFORCE-
MENT OF ARBITRATION AGREEMENTS.

Despite Petitioners’ attempt to portray this case as a
frontal assault on arbitration agreements by California
courts, the Court of Appeal opinion is clearly limited to
the unique facts of this case and is of little or no prece-
dential significance. It is not an opinion of the California
Supreme Court, and has no binding precedential effect
beyond the District in which it was decided. Nothing in
the opinion below criticizes or conflicts in any way with
precedent of other California Courts of Appeal or of the
California Supreme Court.

Furthermore, the opinion neither stated nor implied
any hostility whatsoever to arbitration agreements or to
the arbitral process. Indeed, the opinion is utterly devoid
of any broad statements about the arbitration process in
general. Nor does the opinion assert any state law pre-
emption of the provisions of the FAA. Rather, the Court
of Appeal simply applied basic contract law to determine,
based on the evidence in the record, the validity of a
contractual arbitration provision. Because the evidence
showed that, in this particular case, “the procedure
seem[ed] designed to discourage borrowers from
responding at all” and came “perilously close” to deny-

ing consumers a fair Opportunity to present their claims,

27

the court found the provision to be invalid. (Petition
Appendix, 8a-9a.) Given that most arbitration agreements
designate a widely-accepted or well-known forum,
equally accessible to both parties, it is highly unlikely
that the obvious unfairness evident in this case would re-

occur in any other case.

Petitioners’ contention that “hostility to arbitra-
tion... still flourishes in the California courts” is clearly
false.* (Petitioner, at 13-14) As the Court will note, Peti-
tioners fail to cite any California case whatsoever in
support of this assertion, and indeed, there are none. In
fact, it would be difficult to imagine a more resounding
endorsement of both the concept and the process of arbi-
tration than is demonstrated by the California Supreme
Court’s recent opinion in Moncharsh v. Heily & Blase, 3
Cal.4th 1, 10 Cal.Rptr. 2d 183, 832, P.2d 899, reh’g. denied,
(1992). In that case, the Court addressed the issue of
whether, and under what conditions, a trial court was
allowed to review an arbitrator’s decision. Id., at 8. The
Court emphasized both the state’s ” ‘strong public policy
in favor of arbitration as a speedy and relatively inexpen-
sive means of dispute resolution,’ ” (3 Cal.4th, at 9, cita-
tions omitted), and the importance of enforcing the
parties’ expectations of finality. Id., at 10. The Court con-
cluded that, except in the limited exceptions created by
Statute, an award reached by an arbitrator is not subject

to judicial review even if errors of law or fact are apparent on

an)

Che contention is also an abrupt reversal of the argument
strenuously asserted by Petitioners in each of the lower courts
in this case that the California case law demonstrates a clear
policy favoring the enforcement of arbitration agreements

28

the face of the award, and even if those errors cause substantial
injustice to the parties. Id., at 33.

Through Moncharsh and other decisions, the Califor-
nia Supreme Court and California Courts of Appeal have
made clear the state’s own strong judicial policy favoring
arbitration, as well as the courts’ respect for and defer-
ence to the arbitral process. See e.g., Ericksen, Arbuthnot,
Etc. v. 100 Oak Street, 35 Cal.3d 312, 322-323, 197 Cal. Rptr.
581, 673 P.2d 251 (1983) (California has a strong public
policy in favor or arbitration, and doubts concerning the
scope of arbitrable issues are to be resolved in favor of
arbitration); Rowland v. Paine Webber, Inc., 4 Cal. App.4th
279, 284, 6 Cal.Rptr. 2d 20, (Cal. App.2 Dist. 1992) (“Cali-
tornia has a strong, public policy in favor of arbitration as
a speedy and relatively inexpensive means of dispute
resolution”; arbitration agreement would be enforced
even though plaintiff claimed he was unaware of the
provision and that his consent was obtained by fraud);
Izzy v. Mesquite Country Club, 186 Cal.App.3d_ 1309,
1318-19, 231 Cal.Rptr. 315, (Cal.App. 4 Dist. 1986) (arbi-
tration provision was not unconscionable and was fully
enforceable even though plaintiff failed to read the provi-
sion before signing contract); Bolanos v. Khalatian, 23)
Cal.App.3d 1586, 283 Cal. Rptr. 209 (Cal.App. 2 Dist. 1991)
(arbitration agreement related to medical services would
be enforced even though the patient had only limited
reading ability and did not remember signing agreement;
agreement would also be enforced against husband and
child even though neither was a signatory to the agree-
ment).

Thus, California courts have consistently and repeat-
edly enforced valid arbitration agreements. The opinion

9A!)

“

of the Court of Appeal below denying enforcement of the
I1f arbitration provision was clearly limited to the
unique facts of this case and compelled by the evidence
in the record. The decision does not conflict in any way
with the FAA or with federal common law, and presents

no basis whatsoever for this Court’s review

S

CONCLUSION

For all the foregoing reasons, this Court should deny

the petition for writ of certiorari
DATED: February 8, 1994

Respectfully submitted,

PATRICIA STURDEVANT, Esq :

James C. StTURDEVANT, hsq

Kim E. Carp, ksq

STURDEVANT & STURDEVANT

A Professional Corporation

785 Market Street, Suite 500

San Francisco, California 94103-2012
(415) 495-4140

Brian Newcome, hsq

770 Menlo Avenue, Suite 101
Menlo Park, California 94025
(415) 322-7780

kk i) i Awe s, Esq

107 Second Street, Suite 330
Sacramento, California 95814
(916) 444-8155

Attorneys for Respondents

*Counse! of Record

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386003_0935%3A3. Public record. Not legal advice.
