# Appendix — On the House Syndication, Inc. v. Federal Express Corp. > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386001_1035%3A2 ## Record - **Collection:** Supreme Court brief - **Document type:** Appendix - **Published:** January 1, 2004 - **Citation:** 541 U.S. 938 ## Text fn Supreme Court, U.S. (2) FILEO y 28 2004 No. 031 10¢ sig OFFICE OF THE CICS In the Supreme Court of the Anited States On Tue House SynpicaTION, INC., and CAREY BROTHERS, INC., on behalf of themselves and all others similarly situated, Petitioners, V. FEDERAL Express CORPORATION, Respondent. On Petition for a Writ of Certiorari to the United States Court of Appeals for the Ninth Circuit APPENDIX TO PETITION FOR WRIT OF CERTIORARI Of Counsel Davip B. ZLOTNICK Davib C. FREDERICK Counsel of Record PAuL B. MATEY 1010 SECOND AVENUE KELLOGG, HUBER, HANSEN, SuITE 1750 Topp & Evans, P.L.L.C. San Dieco, CA 92101 1615 M Street, N.W. (619) 232-0331 Suite 400 WASHINGTON, DC 20036 JAMES C. KRAUSE (202) 326-7900 RALPH B. KALFAYAN AGUSTIN F. Lopez, II RICHARD W. COHEN KRAUSE & KALFAYAN Lowey, DANNENBERG 1010 SECOND AVENUE BEMPORAD & SELINGER, P.C. Suite 1750 1 NortH LEXINGTON AVENUE SAN DiEGo, CA 92101 WHITE Piains, NY 10601 (619) 232-0331 (914) 997-0500 Counsel for Petitioners Becker Gallagher Legal Publishing, Inc. 800.890.5001 s Jo APPENDIX L FEDEX SERVICE GUIDE Effective July 1, 1997 THE FEDEX GLOBAL NETWORK With our expanding worldwide network totaling more than 210 countries, your global opportunities with FedEx are vast. For any updates, please call us at (800) 247-4747. Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Barbuda, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Botswana, Brazil, British Virgin Is., Brunei, Bulgaria, Burkina Faso, Burma (Myanmar), Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Channel Islands, Chile, China, Colombia, Congo, Cook Islands, Costa Rica, Croatia, Curacao, Cyprus, Szech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, England (U.K.), Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Northern (U.K.) Ireland, Republic of Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, South Korea, 53a 54a Kuwait, Kyrgystan, Latvia, Lebanon*, Lesotho, Lichtenstein, Lithuania, Luxembourg, Macau, Macedonia, Madagascar, *Aalawi, Malaysia, Maldives Rep., Mali, Malta, Marshall Islands, Martinique, Mauritania, Maritius, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montserrat, Morroco, Mozambique, Myanmar, Namibia, Nepal, Netherlands (Holland), Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Phillipines, Poland, Portugal, Puerto Rico, Qatar, Reunion Islands, Romania, Russia, Rwanda, Saba, St. Barthelemy, St. Croix, St. Eustatius, St. John, St. Kitts & Nevis, St. Lucia, St. Maarten/St. Martin, St. Thomas, St. Vincent, Saipan, San Marino, Saudi Arabia, Scotland (U.K.), Senegal, Seychelles, Sierra Leone, Singapore, Slovak Republic, Slevenia, Republic of South Africa, Spain Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria*, Taiwan, Tanzania, Thailand, Togo, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Turks & Caicos Islands, Uganda, Ukraine, United Arab Em., United States, Uruguay, Uzekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wales (U.K.), Wallis & Futuna, Yemen, Zaire, Zambia, Zimbabwe * Service restricted. Contact International Customer Service. (800) 247-4747. The Essence of FedEx Pound for Pound, FedEx Is the Express Carrier You Want on Your Side When Only Uncompromising Reliability and On- Time Performance Will Do. We Set the Standard for Express Delivery When We Opened Our Doors 25 Years Ago, and Our Commitment to You Has Never Wavered: To Meet Our Delivery Schedules By the Date and Time You Expect; To 55a Make Shipment Information Available in Transit; To Move Your Shipment Quickly; To Give You the Simplest Shipping Paperwork Possible; To Be Accessible with 40,000 Convenient FedEx Drop-off Locations; To Be Available With Answers 24 Hours a Day, 7 Days A Week; To Make Shipping Resources Accessible On-line; To Build an Inter- National Network to Serve More than 210 Countries; To Give You More Value with New Distance-Based U.S. Rates and New Deferred Services for Your Packages and Heavy Boxes Worldwide. New Service, New Rates, Same Great Quality MORE SERVICE OPTIONS FROM FEDEX. Fed Ex is adding new express services for your less time-sensitive shipments, so you can have the benefits you need most (dependability and tracking) at some of our most cost-effective rates ever. With FedEx Express Saver®, we deliver anywhere in the continental U.S. In 3 business days (still faster than many other carriers), and we are expanding our popular FedEx International Economy™ to major regions of the world. NEW RATE STRUCTURE. Wouldn’t you like to pay less for U.S. shipments when you ship shorter distances? FedEx now rates U.S. shipments generally according to the distance between you and your recipient. This permits our rates to more accurately reflect the cost of providing service to you. Now great FedEx quality and value is within reach for all your express shipments! As usual, all FedEx electronic offerings calculate rate information automatically. FedEx service guide rates are also available on our web site (www.fedex.com). Finally, we have separated courier pickup charges from the transportation cost for U.S. domestic and U.S. export shipments; see page 5 for details. GREAT NEWS FOR INTERNATIONAL SHIPPERS. To give you more flexibility and value in shipping to CANADA, we lowered 56a many regular FedEx international priority® rates to most major cities in Canada. We added an 8 a.m. delivery commitment to several European cities from the United States via FedEx International First™ to respond to your need for faster transit times. We also made it easier to ship internationally with two sizes of ready-to-ship boxes. Pack them with up to a whopping 22 Ibs. (10kg) or 55 Ibs. (25kg), and for a flat fee send them via FedEx International Priority service to your international destination. U. S. SERVICES FedEx is your comfortable choice for reliability, consistency, innovation and speed. And now you get more value, too, with lower rates for your shorter-distance U.S. shipments! All U.S. services are backed by our money-back guarantees. Prepare your shipment in seconds using our quick and easy airbills or electronic shipping options, then drop it off at one of our 40,000 convenient drop-off locations. Packages and Freight” same day FEDEX SAMEDAY® @ When your urgent shipments just can’t wait, get delivery in the U.S. the same day you call, 7 days * See “Money-Back Guarantee Policy” in the Service Conditions section for details and limitations. ** Call 1-800-Go-FedEx (800-463-3339) for specific service commitments. 57a a week, depending on availability ®@ Call us at 1-800-Go-FedEx (800-463-3339) to schedule your shipments, and a courier will arrive with a special airbill @ Packages and boxes up to 70 Ibs. each. Up to 48" in length, 90" in length and girth combined @ Federal Aviation Administration restrictions will apply @ Rates are on p. 52 overnight 0-150 Ibs. FEDEX FIRST OVERNIGHT® Need a jump on the day? Count on delivery by 8 a.m. the next business day Ship from any U.S. origin (except Hawaii) to nearly 5,000 U.S. ZIP codes Packages and boxes up to 150 Ibs. FEDEX PRIORITY OVERNIGHT® Our most popular service! Delivery by 10:30 a.m. the next business day to thousands of U.S. Cities; by noon to most other areas; and by 4:30 p.m. to more remote locations Packages and boxes up to 150 Ibs. each. Up to 119" length and 165" in length and girth combined Pickup and delivery available Monday-Saturday FEDEX STANDARD OVERNIGHT® Next-business-day delivery by 3 p.m. to thousands of U.S. cities; by 4:30 p.m. to many other areas Packages and boxes up to 150 Ibs. each. Up to 119" length and 165" in length and girth combined 58a @ Pickup and delivery available Monday-Friday; only pickup is available on Saturday 2 day 0-150 Ibs. FEDEX 2DAY® @ An economical option for delivery within 2 business days by 4:30 p.m. to most areas within the U.S.; by 7 p.m. for residential deliveries @ Packages and boxes up to 150 Ibs. each. Up to 119" length and 165" in length and girth combined @ Pickup and delivery available Monday-Saturday FEDEX EXPRESS SAVER® @ Delivery in 3 business days within the continental U.S. by 4:30 p.m.; by 7 p.m. for residential deliveries (a $1 residential handling fee may apply, and we may not obtain a signature at residential destinations) @ Packages and boxes up to 150 Ibs. each. Up to 119" length and 165" in length and girth combined @ Pickup and delivery available Monday-Friday; only pickup is available on Saturday overnight 151+ Ibs. FEDEX OVERNIGHT FREIGHT® @ Heavy pieces (151-1,500 lbs. each) are delivered by noon the next business day in most areas of the U.S.; by 4:30 p.m. to most other areas, including Alaska @ Upto 119" length, 70" height, and 300" in length and girth combined ® Call us to reserve space at (800)332-0807 59a 2 day 151+ Ibs. FEDEX 2DAY FREIGHT® Economical delivery of your heavy freight (151-1,500 Ibs. per piece) in 2 business days by 4:30 p.m. in H1, H2 and H3 delivery areas’ Up to 119" length, 70" height, and 300" in length and girth combined No reservation required 1-3 day 151+ Ibs. FEDEX EXPRESS SAVER® FREIGHT Cost-effective service for palletized freight, with unlimited total shipment weight Delivery generally in 1, 2 or 3 business days to most areas of the continental U.S., depending on destination region Up to 48" x 48" x 70", and 151-2,000 Ibs. maximum per piece No reservation required ALASKA/HAWAITI SERVICES Alaska Shipping Alaska Services from the Continental U.S. to Alaska FEDEX SAMEDAY® Delivery the same day you call, 7 days a week, " See p. 29 for details on freight delivery areas. To determine the delivery area for your shipment, call 1-800-Go-FedEx (800- 463-3339) or see the FedEx Worldwide Directory, available upon request. 60a depending on availability. Call us for details at 1-800- Go-FedEx (800-463-3339) FEDEX PRIORITY OVERNIGHT® @ Next-business-day delivery by noon to AM areas” @ Next-business-day delivery by 5 p.m. to PM areas’ @ Second-business-day delivery by noon to AT areas’ FEDEX STANDARD OVERNIGHT® @ Next-business-day delivery by 4:30 p.m. to AM areas in Anchorage FEDEX 2DAY® @ Second-business-day delivery by 5 p.m. to AM and PM areas @ Third-business-day delivery by 5 p.m. to AT areas @ Residential deliveries are delivered by 7 p.m. FEDEX OVERNIGHT FREIGHT®/FEDEX 2DAY FREIGHT® @ Not available to many locations; call for details DANGEROUS GOODS SERVICE @ Available to Anchorage, Monday-Saturday * For an explanation of AA, AM, PM and AT areas, see p. 28. To determine the delivery area for your shipment, call us at 1- 800-1Go-FedEx (800-463-3339) or refer to the FedEx Worldwide Directory, available upon request. 6la @ Available to Fairbanks, Homer and Kenai (and cities served out of Kenai), Monday-Friday SATURDAY SERVICE © Saturday pickup, delivery and drop-off is available only in Anchorage Services from Alaska to the Continental U.S. FEDEX SAMEDAY® @ Delivery the same day you call, 7 days a week, depending on availability. Call us for details at 1-800- Go-FedEx (800-463-3339) FEDEX FIRST OVERNIGHT® @ Available to many U.S. markets from Alaska; call for details FEDEX PRIORITY OVERNIGHT® @ Next-business-day delivery by 10:30 a.m. to AA areas” @ Next-business-day delivery by noon to AM areas @ Next-business-day delivery by 4:30 p.m. to PM areas FEDEX STANDARD OVERNIGHT® @ Next-business-day delivery by 3:00 p.m. to AA areas* @ Next-business-day delivery by 4:30 p.m. to AM areas FEDEX 2DAY® @ Second-business-day delivery by 4:30 p.m. to AA, aa ean aN SN aT 62a AM and PM areas @ Third-business-day delivery by 4:30 p.m. to AT areas @ Residential deliveries are delivered by 7 p.m. FEDEX OVERNIGHT FREIGHT®/FEDEX 2DAY FREIGHT® ® Available to many locations; call for details DANGEROUS GOODS SERVICE @ Available from Anchorage, Monday-Saturday @ Available from Fairbanks, Homer and Kenai (and cities served out of Kenai), Monday-Friday Services Within Alaska @ Delivery by noon the next business day for AM areas’; by 5 p.m. the next business day for PM and AT areas’ except Prudhoe Bay; by noon the second business day for Prudhoe Bay Hawaii Services from the Continental U.S. to Hawaii FEDEX PRIORITY OVERNIGHT® @ Next-business-day delivery by 5 p.m. to PM areas @ Second-business-day delivery is by noon to AT areas " For an explanation of AA, AM, PM and AT areas, see p. 28. To determine the delivery area for your shipment, call us at 1- 800-1Go-FedEx (800-463-3339) or refer to the FedEx Worldwide Directory, available upon request. FEDEX 2DAY® @ Packages marked FedEx 2Day will be delivered the third business day by 5 p.m. to PM and AT areas @ Residential deliveries are delivered by 7 p.m. FEDEX 2DAY FREIGHT® @ Delivery the second business day to Oahu only; call for times DANGEROUS GOODS SERVICE @ Available to and from Hawaii. Restrictions apply; please call 1-800-Go-FedEx (800-463-3339). Services to the Continental U.S. and Alaska from Hawaii FEDEX PRIORITY OVERNIGHT® @ Next-business-day delivery by 10:30 a.m., noon or 4:30 p.m., depending on location, to: Alaska (except Juneau), Arizona (except Tucson), California, Colorado, Idaho, Nevada, Oregon, Utah and Washington @ Second-business-day delivery to the rest of the U.S. by 10:30 a.m., noon or 4:30 p.m. FEDEX STANDARD OVERNIGHT® @ Next-business-day delivery by 3 p.m. to Alaska (areas of Anchorage only), Arizona (except Tucson), California, Colorado, Idaho, Nevada, Oregon, Utah and Washington @ Second-business-day delivery to other locations by 3 p.m. or 4:30 p.m. 64a FEDEX 2DAY® @ Delivery by 4:30 p.m. the second business day to: Arizona (except Tucson), California, Colorado, Idaho, Nevada, Oregon, Utah and Washington; by 5 p.m. to Alaska @ Third-business-day delivery to other locations by 4:30 p.m. @ Residential deliveries are delivered by 7 p.m. FEDEX 2DAY FREIGHT® © Currently available from Oahu only Services Within Hawaii @ Next-business-day delivery by 5 p.m. between many Hawaiian Island locations; same-business-day delivery from Oahu. Please call 1-800-Go-FedEx (800-463- 3339) for details. Saturday service is not available in Hawaii. NOTE: Service to/from the following Hawaiian ZIP codes is not available: 96713 (Hana), 96763 (Lanai City) and 96742 (Kalau Papa). The Fed Ex Money-Back Guarantee FedEx has so much confidence in its people, service network and information systems that we offer not one but two Money- Back Guarantees on our U.S. services: one if we can’t teil you the status of your shipment within 30 minutes of your call, and another if we miss our delivery commitment — even by one minute. Just call to request a credit or refund of your transportation charges. (See Service Conditions for full details eee EVN DLA Bay 4 oo 65a. and limitations regarding our Money-Back Guarantees.) INTERNATIONAL SERVICES Express delivery of virtually any size shipment, practically anywhere in the world. It’s yours with FedEx international services. From heavy freight to urgent documents, overnight to deferred services, FedEx has the routes, distribution network, and transit times that can enhance your ability to connect with the world. — With service to more than 210 countries, the consistency and overall excellence of our international operations can help you win customers and prosper in the global economy, FedEx is continually opening up more of the world with new, expanded services such as FedEx international economy. Services to the world 8 a.m. FEDEX INTERNATIONAL FIRST™ With an unprecedented 8 a.m. delivery commitment in 1, 2 or 3 business days, this is your answer for time-sensitive items such as just-in-time parts and materials. ® U.S. outbound delivery by 8 a.m. to areas of Basel, Brussels, Frankfurt, London, Milan and Paris in 2 business days @ U.S. inbound delivery by 8 a.m. from nearly 20 countries to almost 5,000 U.S. ZIP codes typically in 1 or 2 business days @ Pieces up to 150 Ibs., 108" length, and 130" in length plus girth 66a priority FEDEX INTERNATIONAL PRIORITY® Move your business into the global marketplace with customs-cleared delivery typically in 1, 2 or 3 business days to more than 210 countries, backed by our Money- Back Guarantee’. @ Industry’s most frequent, timely and far-reaching service to, from, and within Asia @ Lower rates to major cities in Canada and the flexibility of two Canada pricing levels: major markets and remote destinations @ Service from the U.S. to several major European cities by 10:30 a.m. the second business day (by noon to other cities) @ Next-business-day service into North America from markets in Europe (including Russia), Canada, Mexico, Brazil and Caribbean @ Pieces up to 150 lbs. (unlimited weight for total shipment), and up to 108" length, and 130" in length plus girth FEDEX INTERNATIONAL PRIORITY® FREIGHT Larger total shipment weights and assured lift capacity — FedEx provides the speed and reliability your heavy freight needs. @ Delivery typically in 1, 2 or 3 business days for single pieces 151-1,500 Ibs. each, backed by our Money- Back Guarantee* @ Eligible shipments have at least one piece weighing * See “Money-Back Guarantee Policy” in the Service Conditions section for details and limitations. : i 67a 151 Ibs. or more, including multiple-package shrink- wrapped shipments to one destination Available to many major U.S. export destinations, including new service to/from China (Shanghai, Beijing, Guangzhou, Shenzhen) Shipments booked and confirmed in advance, ensuring space Pieces up to 70" height, 119" length, and 300” in length plus girth ; box options NEW FEDEX BOXES FOR INTERNATIONAL SHIPPING Become an instant export shipper with our new easy-to- - use boxes. For a flat rate (see p. 70) to your destination, you can send either size box worldwide via FedEx International Priority. These boxes are sturdy, roomy, easy to carry (note the hand-holds on the FedEx 25kg Box), and come with shipping documents and instructions! FedEx 10kg Box: 16"x 13"x 10" (up to 22 Ibs., flat rate applies) FedEx 25kg Box: 20"x 17" x 13" (up to 55 Ibs., flat rate applies) Pick them up at a FedEx World Service Center, ask your courier or call 1-800-Go-FedEx (800-463-3339). This packaging is designed for international shipping only. It may not be used for shipping within the U.S. or for shipping dangerous goods. 68a deferred GO GLOBAL WITH FEDEX INTERNATIONAL ECONOMY™ Take control over more of your shipments to and from Europe, Asia, Latin America and the Middle East. By popular demand, FedEx introduces cost-effective FedEx International Economy for your deferred shipments to key world markets. It’s the perfect complement to FedEx International Priority, and another great way FedEx helps maximize the value of your time and money. @ Door-to-door, customs-cleared delivery weekdays in 4 to 5 business days (2 to 3 business days for Canada shipments) @ Same weight and size limits as FedEx International Priority @ Only Canada and Puerto Rico shipments are supported by our Money-Back Guarantee’ break bulk FEDEX INTERNATIONAL PRIORITY DIRECT DISTRIBUTION™ Dramatically reduce the distribution cycle-time for your U.S. inbound bulk shipments. It’s as easy as processing one shipment. @ Shipment clears customs as a single unit, then individual pieces are delivered door-to-door to multiple addresses in the United States @ Split-billing option lets shipment expenses be split Between Asia’s major trading centers, including Csaka, Kaohsiung, Penang, Kuala Lumpur, Seoul, Singapore, Tokyo, Hong Kong, Manila and Taipei. . s 4? 69a between multiple payors @ Typical delivery time: 2 to 4 business days FedEx has huge international facilities, the world’s largest fleet of all-cargo aircraft and, most important, proven expertise in delivering your shipments worldwide. Our service options are diverse enough to accommodate every facet of your distribution strategy. bulk mail FEDEX INTERNATIONAL MAILSERVICE® Speed the delivery of bulk mailings to international destinations. With this service you avoid sorting, weighing and stamping each piece because we do it for you. We then rush your mail to the appropriate foreign postal authority for final delivery. It’s a simple, fast and economical way to send such things as invoices, statements, annual reports, magazines, catalogs and books. @ Premium delivery. service generally in 4 to 7 internationai business days @ Standard delivery service generally in 7 to 11 international business days ® Low-value dutiable commodities (compact disks, diskettes, film, audio and video cassettes) are accepted if each item weighs less than 4.4 Ibs. and has a commercial value of US$25 or less broker select FEDEX INTERNATIONAL BROKER SELECT® Customs clearance is built into the price of every FedEx International Priority shipment, but if you have a broker you know and like, simply specify that party on the air 70a waybill. @ FedEx will tender your shipment to your broker and, at your request, resume delivery to final destination @ Available to more than 121 countries @ For added flexibility, you may list an unlimited number of commodities per air waybill — : NYC shippers _ FEDEX INTERNATIONAL PRIORITY PLUS® FedEx puts New York City customers on the fast track ~ with overnight service to/from commercial centers in Europe and South America. @ Time-definite, door-to-door delivery of packages up to 70 Ibs., 48" length, and 90" in length and girth combined ° committed freight FEDEX INTERNATIONAL EXPRESS FREIGHT® With the FedEx integrated global network, your express freight shipments move quickly and efficiently. ® Time-definite, airport-to-airport delivery typically in 1, 2 or 3 business days @ Pieces over 1,500 Ibs. and 54"x 54"x 78" require advance approval @ By request, arrival notification (via fax) @ Space on every flight leg is booked and confirmed in advance ATA FEDEX INTERNATIONAL AIRPORT- — AIRPORT™ A cost-effective alternative for your deferred shipments. ®@ Delivery typically in 2 to 4 business days Tla @ Shipments move on a space-available basis @ Nearly all sizes and weights are accepted customs FEDEX EXPRESSCLEAR™ ELECTRONIC CUSTOMS CLEARANCE Using state-of-the-art computer technology, FedEx Expressclear™ Electronic Customs Clearance gives your international shipments a head start on regulatory clearance. While your shipment is en route, FedEx already initiates clearance with brokers and government agencies. If additional documents are needed, we can get them from you and transmit them to the government agency to expedite clearance. Customs delays can wreak havoc on a just-in-time.schedule. FedEx innovation and information technology can help keep your shipments moving. ADDITIONAL SERVICES Serving Your Diverse Needs dangerous goods DANGEROUS GOODS SERVICE FedEx handles more dangerous-goods shipments— to more destinations — than any other air carrier. Our experience helps you save time, money and worry. © Specialists are available with free advice on labeling, packaging and regulations; call 1-800-Go-FedEx (800- 463-3339) and ask for the Dangerous Goods Hotline before tendering your shipment to us @ Special handling fees apply; see rates section for details 72a @ FedEx offers dozens of dangerous-goods seminars across the U.S.; visit www.fedex.com for a list or call us @ For specific information on shipping dangerous goods, see the Dangerous Goods section on the following page C.0.D. FEDEX COLLECT ON DELIVERY (C.O.D.) SERVICE’ @ FedEx returns C.O.D. payment to you by next business day within the continental U.S. @ FedEx alerts the recipient before the C.O.D. shipment delivery is attempted, so you can receive full payment promptly @ We will collect a money order, cashier’s check, certified check, company check or personal check (secured or unsecured) @ An additional $5-per-package charge applies, or $5 per shipment when hundredweight, freight and shipment pricing applies air charter FEDEX® AIR CHARTER When your shipping challenges demand a unique solution, FedEx can charter its own aircraft to help. Call (800)238- 0181 for details. @ FedEx provides the plane and crew; you choose the time and route_ @ Ship any acceptable commodity that fits on the plane * See Service Conditions section for terms and limitations. 73a @ Available for both U.S. domestic and international flights government FEDEX SERVES THE U.S. GOVERNMENT FedEx is the official small-package express service for the U.S. government under GSA Contract No. GS-23F- 9656D. @ Discounted rates for packages up to 150 Ibs. @ Just mark FedEx Priority Overnight or FedEx 2Day on the FedEx USA Airbill @ Government shippers can find out more on-line (www. fedex.com/usgovt) @ GSA Service Guides are available Dangerous Goods/Hazardous Materials Because regulations governing proper handling and transport of hazardous materials require specialized handling and special load allocations, special handling fees for both accessible and inaccessible classes of dangerous goods apply. FedEx strives to keep these costs to a minimum while meeting applicable standards for service, regulatory compliance, safety and reliability. More than 3,000 commonly shipped materials are classified and regulated as “dangerous” by the U.S. Department of Transportation (DOT). In fact, many of the items you use every day contain volatile, flammable or otherwise potentialiy hazardous materials. Dangerous goods require special packaging, marking, labeling and documentation; they may not be shipped in any FedEx packaging. Shipments of certain classes of hazardous materials may require additional preparation and preapproval. 74a FedEx works closely with the agencies that regulate dangerous-goods transportation, and we maintain an in-depth knowledge of all regulations governing them. We can help you determine if the.commodity you are shipping falls into one of nine DOT-defined hazard classes listed below: Class 1: Explosives: fireworks, bullets and shotgun shells Class 2: Gases: aerosols, liquid nitrogen, cigarette lighters Class 3: Flammable liquids: alcohols, gasoline, gas- powered equipment, paint and perfume Class 4: Flammable solids: matches Class 5: Oxidizers and organic peroxides: oxygen generators Class 6: Poisons and infectious substances: cyanide, body fluids infected with HIV, Hepatitis, E. Coli, etc. Class 7: Radioactives: radioisotopic cardiac pacemakers Class 8: Corrosives: formaldehyde, formalin, thermometers, wet batteries Class9: Miscellaneous: asbestos, dry ice, magnetized materials, or any material with strong odors likely to cause extreme discomfort to crew or passengers While this list covers many of the most common examples of dangerous goods, it is not all-inclusive. Many commodities (such as “strike anywhere” matches and many explosives) are forbidden to be shipped by air." Moreover, not all * The U.S. Department of Transportation (DOT) regulates the movement of dangerous goods by all modes of transportation. The Federal Aviation Administration (FAA) is a branch of the DOT and oversees dangerous goods shipments by air. When FedEx and all air Carriers encounter improperly declared or undeclared shipment of dangerous goods, we are mandated to report the incident to the DOT/FAA. Penalties for such shipments can range up to $500,000 and five years in jail. 75a international destinations accept all classes of materials. DANGEROUS GOODS INFORMATION FedEx offers a free Dangerous Goods Hotline so you can tap our expertise m and get fast answers to your questions — just by picking up the phone. FedEx also offers Dangerous Goods shipping seminars that satisfy DOT and title 49 CFR, HM126(f) training and testing requirements.” For information regarding dangerous-goods shipments, destinations accepting hazardous materials, and seminar schedules and registration, call 1-800-Go-FedEx (800-463- 3339) and ask for our Dangerous Goods Hotline. Innovative Distribution Solutions FedEx has innovative solutions for your distribution challenges and for integrating transportation needs with the electronic marketplace, where many of your current and future customers will conduct their business. Here are just some of the services in place to reduce your carrying costs, increase your responsiveness and bring you closer to your customers. FEDEX VIRTUAL ORDER™ This simplifies on-line purchasing with an electronic catalog of your products and easy Internet access to that catalog for your customers, facilitating order entry and order ** The DOT/FAA requires every shipper to have job-specific dangerous-goods training prior to offering a dangerous-goods shipment to FedEx or another air carrier. aes cee 76a management with your existing information systems. Powerful search features enable customers to check pricing and inventory, technicai specifications and other product information, then transmit orders to the FedEx Virtual Order server. From there, you update inventory, and pick and pack the order. A shipping label is generated, and the shipment is tendered to FedEx for express delivery to your customer. Call (888)LINKON2 (888-546-5662) for more information. FEDEX RETURNS MANAGEMENT This service manages the recovery of high-value, high- tech products from your customer, then their subsequent redeployment. Services include: @ Integrated Return and Repair: A turnkey service that includes depot-level repair, with turnaround in as little as 24 hours. A fast-cycled, depot-level repair facility combined with FedEx express transportation services can help reduce inventory and provide nationwide quality control of your repair services. @ Express Asset Recovery: Includes tracking and follow-up services that reduce the time it takes to retrieve items from customers for rapid repair and return to inventory. Contact us at 1-800-Go-FedEx (800-463-3339) for additional information. FEDEX EXPRESS DISTRIBUTION CENTERS™ FedEx centralizes the warehousing and distribution of your time-sensitive inventory by accepting customer orders, conducting pick and pack, and delivering goods (even by same-day or next-flight-out services), backed by full information visibility. T7a FEDEX EXPRESS DISTRIBUTION DEPOT™ Lets you offer your customers delivery in 2 to 4 hours on critical replacement parts 24 hours a day, 7 days a week through our nationwide system of shipping facilities in over 50 major cities. Check Status in Seconds FedEx scans your shipment frequently- up to 11 times in transit. You have several ways to monitor the status of your shipment as it moves through our network and to verify delivery details: @ Web site: www.fedex.com @ FedEx PowerShip® system @ FedEx Ship® software @ Call 1-800-Go-FedEx (800-463-3339) DROP-OFF NETWORK FedEx is always nearby with more than 40,000 convenient locations where you can drop off your FedEx shipment. These include thousands of FedEx drop boxes, facilities inside your favorite retailers (such as Kinko’s®, Officemax® and Staples®) and services at thousands of FedEx authorized shipcenters. Our drop-off network gives you the ultimate in accessibility and convenience — your connection to the vast FedEx global network, right in your neighborhood. 78a FedEx® Drop-Off Network To find your nearest FedEx drop-off location, click on the Drop-Off Locator on our Web site (www. fedex.com). It also lists the latest drop-off time. Or call us at 1-800-Go-FedEx (800-463-3339). @ Free FedEx packaging and shipping supplies are available at each drop-off location @ A few services, such as Dangerous Goods Service, are not available at all locations FEDEX ON SATURDAY, OF COURSE When your workweek stretches into the weekend, rest assured FedEx provides full Saturday pickup and delivery service at most locations (except for Drop Boxes). With FedEx, you don’t have to hope and wonder whether your Saturday shipment will arrive. We commit to it. @ We’re open Saturdays at many FedEx World Service Centers and retail affiliates; refer to the Drop-Off Locator on our Web site (www. fedex.com) for latest drop-off time @ There’s no extra charge when you drop off or pick up shipments on Saturday at FedEx locations or when you have shipments held to be picked up at your convenience @ A $10 special handling fee applies for Saturday service (pickup and/or delivery) where per-package pricing applies, or $10 per shipment where hundredweight pricing applies HOLD AT FEDEX LOCATION SERVICE If you won’t be available to receive your package, simply use our free Hold at FedEx Location Service. Then pick up your package at a FedEx World Service Center when it’s eet lille eee 79a convenient — often earlier than your courier’s scheduled delivery time. ® The sender must mark the “Hold at FedEx Location” section on the airbill and write the address of the FedEx location where the package is to be held @ Get a discount of $25 or 5% of transportation charges, whichever is greater, when you have freight (pieces with a billable weight of 151 Ibs. or more) held for pickup FEDEX PACKAGING The handling of your shipment is a point of pride for every FedEx employee. The use of our own integrated air- and-ground network to transport your shipments, along with state-of-the-art sorting and routing systems, can help reduce handling. Free self-sealing FedEx packaging is designed to be tough and durable. The following are available at any FedEx location including our drop boxes at Kinko’s®, Officemax® and Staples®. Or order by calling 1-800-Go-FedEx (800-463- 3339). Proven Packaging You are welcome to use your own packaging and boxes to ship with FedEx, but remember to follow proper packaging guidelines. If you have questions, call our packaging specialists at (800)633-7019. The most you can ship in the following packaging is 20 Ibs., except for the FedEx Letter, which has a maximum of 8 oz. When using other packaging, you can ship boxes all the way up to 150 lbs. for many services — and sometimes up to 1,500 Ibs.! 80a FEDEX® LETTER @ For documents weighing up to 8 oz. (shipments over 8 oz. are rated at the next higher whole pound) Inside dimensions: 9-1/2" x 12-1/2" Weight when empty: 1.5 oz. Maximum value you may declare: $500 IMPORTANT: Designed to ship paper. Do not send fragile items such as pagers or diskettes, high-value items, or dangerous goods. FEDEX® PAK @ Tear- and water-resistant oversized envelope for documents too large or heavy for the FedEx Letter Inside dimensions: 12-1/4" x 15-1/2" Weight when empty: 1 oz. Maximum value you may declare: $500 IMPORTANT: Designed to ship paper. Do not send fragile items such as pagers or diskettes, high-value items, or dangerous goods. SMALL FEDEX® BOX’ @ Slender box designed for tapes or file folders @ Inside dimensions: 12-1/4" x 10-7/8" x 1-3/8" @ Weight when empty: 4.5 oz. ” IMPORTANT: FedEx Boxes may not be used to ship laptop or desktop computers; these should be shipped in_ the manufacturers’ original packaging only. Also, dangerous goods and diagnostic specimens may not be shipped in our boxes. Call us for assitance: (800)633-7019. 8la MEDIUM FEDEX® BOX" Well-suited for binders and other sizable shipments @ Inside dimensions: 11-1/2" x 13" x 2-3/8" @ Weight when empty: 6.5 oz. LARGE FEDEX® BOX" @ Designed for small parts or computer printouts @ Inside dimensions: 17-1/2" x 12-3/8" x 3" @ Weight when empty: 14.5 oz. FEDEX® TUBE @ Triangular package for plans, posters, blueprints, fabric samples, etc. @ Inside dimensions: 38"x 6"x 6"x 6" @ Weight when empty: 16 oz. DIAGNOSTIC SPECIMEN ENVELOPE Clear plastic overwrap for diagnostic specimen shipments Maximum dimensions: 17-3/4" x 14-1/4" on the inside IMPORTANT: Do not place specimens in this overwrap until they have been inserted into an approved inner package. No other FedEx packaging may be used for these items. For information, see “Dangerous Goods” in the Service Conditions section or call us at (800)633- 7019. EASY INTERNATIONAL SHIPPING WITH FEDEX 10KG BOX AND FEDEX 25KG BOX Become an instant export shipper with our new easy-to-use boxes. You can send either size box for a flat rate (see p. 70) 82a to your destination via FedEx International Priority®. These boxes are sturdy, roomy, easy to carry, and instructions and shipping documents are included. @ FedEx 10kg Box: 16"x 13"x 10" (up to 22 Ibs., flat rate applies) @ FedEx 25kg Box: 20"x 17"x 13" (up to 55 Ibs., flat rate applies) These special new boxes are available at FedEx World Service Centers, from your courier, or when you call 1-800- Go-FedEx (800-463-3339). SHIPPING TECHNOLOGY FedEx puts information to work on your behalf like no _ other carrier. Any FedEx account holder can access time- saving FedEx technology, all free for your use, to simplify shipment processing and help you automatically find region and rate information. Choose from shipping software, internet shipping or a stand-alone system. The Power of Information FEDEX ON THE INTERNET Our Web site at www. fedex.com is loaded with features that set new standards of innovation and convenience. Just look at what you can do: @ Prepare both U.S. shipping labels and international air waybills with FedEx interNetShip™ @ Find FedEx rates, region and service options using origin and destination ZIP codes @ Track your shipment status @ Pinpoint nearby FedEx locations with our Drop-Off Locator @ Download FedEx Ship® shipping software to ship directly 83a from your desktop Apply for a FedEx Account Number FEDEX SHIP® With FedEx Ship, you can turn your computer into a powerful shipping station. ; Quickly process U.S. and international shipments without manual paperwork Arrange pickups and track shipment status Store frequently used addresses and maintain shipping histories Create and print shipping labels up to 10 days in advance of shipping dates Install on a network Download FedEx Ship from www.fedex.com or call 1-800- Go-FedEx (800-463-3339). It’s free to FedEx account holders and available for Windows® and Macintosh®. FEDEX POWERSHIP® FedEx PowerShip systems help you work faster and serve your customers better. Each different option can help you instantly calculate the rate for your package. Among the other benefits: Easily prepare U.S. and international shipments Respond to customer inquiries with fast shipment-status updates Eliminate manual paperwork and rekeying Charge back shipping quickly with self-invoicing feature Generate management reports (except with FedEx PowerShip 3) 84a FedEx PowerShip 3® is a compact system for shippers who send at least three packages per day. Address book database for recipient information included. FedEx PowerShip 2® has slightly more sophisticated features for shippers who send five to 100 packages a day. Address book database for recipient information included. FedEx PowerShip PassPort® can be integrated with your information management systems on a personal, mini or mainframe computer if you ship at least 100 U.S. domestic packages or 25 international shipments per day. FedEx PowerShip Plus® integrates advanced shipping automation into the accounting, order-entry and inventory- control systems of large-volume shippers. ELECTRONIC DATA INTERCHANGE (EDI) By connecting directly with FedEx via computer to exchange key information, your organization can benefit from: @ The cost-efficiencies of a paperless workplace @ Fast, accurate allocation of shipping costs @ Improved cash flow, with faster billing of customers and third parties If you prefer, new FedEx DirectLink™ gives you the advantages of EDI through a software installation. Minimum volume requirements apply. Contact your FedEx Account Executive for details. FEDEX INTERNATIONAL DOCUMENT ASSISTANCE Paperwork made easy for international shippers. Available soon at www.fedex.com, this new on-line resource enables you to complete and print major U.S. export forms and check — 85a country-by-country commodity and documentation requirements. DOCUMENTATION FedEx has developed concise, well-organized, just-the- facts paperwork that can be completed in minutes — but is also powerful enough to guide your shipments anywhere in the united states and across our global network. FedEx® USA Airbill We’ ve incorporated your feedback to make the FedEx USA Airbill more clear, concise and self-explanatory. Just fill it out, attach it to your shipment and keep a_copy for your records. The FedEx USA Airbill is used for shipments to and from ‘locations within the United States, except for FedEx SameDay and FedEx Collect on Delivery (C.O.D.) Service shipments, which have their own airbills. If you have many packages going to the same destination at the same time, note that you can put up to 999 packages on the same airbill; see “Multiple- Package Shipments” on p. 55. COMPLETING THE FEDEX USA AIRBILL Sender Information: If you need a FedEx Account Number, call 1-800-Go-FedEx (800-463-3339) or apply on our Web site (www.fedex.com). Internal Billing Information: Enter any internal numbers or codes you have assigned to the shipment. As a convenience, we will print the first 24 characters on your invoice. 86a Recipient Information: @ FedEx cannot deliver to P.O. boxes or to P.O. box ZIP codes in the U.S. @ Ifyou select Hold at FedEx Location, enter the address of the FedEx facility where the shipment should be held for pickup on the “Address” line in Section 3. Call us for the address nearest you. Service: Services are described in this guide and on the airbill. If no service is marked, we will send your shipment via FedEx Priority Overnight. Special Handling: You must furnish the information required. Payment: ; @ Bill Sender/Bill Recipient/Bill Third Party— Include the payor’s FedEx Account Number @ Bill Credit Card — Write in the credit card number and expiration date. FedEx accepts American Express, Diners Club, Discover Card, MasterCard, Optima and VISA. @ Cash/Check — Payment must be made at time of tender to FedEx Release Signature: This convenient option lets you sign to authorize us to deliver your shipment even if no one is there to receive it, so the recipient needn’t wait for a reattempted delivery. The recipient may also request delivery without a signature being obtained. FEDEX® STAMP Shipping doesn’t get much easier than this. FedEx Stamps are prepaid shipping labels that you can use instead of airbills. Give them to your customers and employees for easy return 87a of merchandise, bills of lading, expense reports and time cards. You decide the type of service that should be used, so you know your shipping costs up-front. The convenience can enhance your image, the simplicity can save you time, and the increased control can help you reduce costs. @® Use for FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day @ Available for FedEx Letters and packages up to 5 Ibs. shipped within the continental U.S. ®@ Available for FedEx Letters shipped from Puerto Rico to the continental U.S. @ Service and weights are specified at the time of purchase, and Region 5 rates apply to all prepaid Stamps FEDEX® BILLABLE STAMP FedEx Billable Stamps are shipping at its simplest. There’s no airbill to complete, no service option to decide, no account numbers to memorize. For repair and return applications, a FedEx Stamp enclosed with your outbound shipment ensures your customer can return items quickly and conveniently. You specify service in advance, and FedEx Billable Stamps are billed to your account only after they are used. @ Use for FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2Day @ Available for FedEx Letters and packages up to 150 Ibs. shipped within the continental U.S. @ A preprinted return address is required; third-party billing is not available @ Services and weights are specified in advance The redesigned FedEx international air waybill makes it easier than ever to reach the more than 210 countries FedEx serves. Among the improvements: more writing space, better flow of information and the sender’s copy on top. The design 88a is similar to our FedEx USA airbill to help streamline your paperwork. FedEx®International Air Waybill The FedEx International Air Waybill is required for most international shipments. Some freight shipments (FedEx International Express Freight and FedEx International Airport-to-Airport) require the FedEx 023 International Air Waybill. FedEx International MailService shipments have their own air waybill. To order these and instructions for completion, call (800)247-4747. COMPLETING THE FEDEX INTERNATIONAL AIR WAYBILL Sender Information: if you need a FedEx Account Number, call us at (800)463-3339 or apply on our Web site (www.fedex.com). Internal Billing Information: For internal billing numbers or codes you assign to the shipment. We’ll print the first 24 characters on your invoice. Recipient Information: For shipments to Puerto Rico, a P.O. address is acceptable, provided a telephone, fax or telex number is included. Shipment Information: @ “DIM Weight.” FedEx may assess additional transportation charges based on the International Air Transport Association (IATA) volumetric standard @ “Commodity Description.” Be specific and detailed, and indicate if the shipment is not for resale @ “Harmonized Code.” Call (800)247-4747 for information 89a @ “Value for Customs.” Enter the selling price or replacement cost (even if not sold or for resale) of the contents of your shipment. This number must agree with the number provided on your Commercial Invoice. @ “Total Declared Value for Carriage.” This figure must not exceed the “Total Value for Customs” amount @ Upto ten (10) commodities may be shipped on a single air waybill. Each commodity must be listed separately with a complete description. If you need more space for commodity descriptions, please attach a Commercial Invoice. Broker Selection, Service, Packaging: @ Services are described in this guide and on the air waybill. If no service is marked, we will send your shipment via FedEx International Priority. Packaging is described on pp. 16-17. Special Handling: If you are shipping dangerous goods, include two copies of a Shipper’s Declaration of Dangerous Goods and a 24-hour emergency response number. Call (800)247-4747 and ask for the Dangerous Goods Hotline for details. ’ Payment: Include the account number of the bill-to party if different from your account number. If the recipient or third party fails to pay transportation charges, duties and taxes, the sender is responsible for payment. Commercial Invoice The Commercial Invoice and FedEx International Air Waybill are the primary documents for clearing your shipment through customs. @ The Commercial Invoice is typically required for 90a shipments of nondocument commodities, but this varies by country, size, weight, quantity and value. Call us at (800)247-4747 for information. @ One signed original and two copies are required @ For shipments from the U.S. to Canada, use either the Commercial Invoice or the Canada Customs Invoice @® Your own corporate invoice is the preferred format if it contains the information listed below. FedEx can provide a form you can copy onto your letterhead. Visit our Web site (www.fedex.com) and soon you can access FedEx International Document Assistance for help. HERE’S WHAT TO INCLUDE: FedEx International Air Waybill number Date of exportation Export references Name and address of shipper, consignee and importer Country of manufacture, country of export and country of ultimate destination Detailed description of each commodity, including (but not limited to): - Name of each item (generic and scientific, if known) - Harmonized System classification number - Grade and quantity of commodity - Marks, numbers and symbols under which commodity is packaged and sold - Composition and/or construction of product - Purchase price of each item (in the currency of purchase) and total invoice value - All charges and discounts associated with the transaction (including packaging, transportation, insurance, etc.) and the terms of sale -Type of packaging @ Destination Control Statement pemeenie 9la @ Shipper’s Declaration, signature and date Shipper’s Export Declaration (SED) AN SED IS REQUIRED: @ When any single commodity in a shipment leaving the U.S. has a Declared Value for Customs greater than US$2,500. The only exception: most shipments to Canada. @ When a shipment requires an export license @ When you have nondocument shipments, regardless of value, to certain Eastern European or Asian countries. Call (800)247-4747 for details. COMPLETING THE SED Section Ib., EIN Number: This. is your Employer Identification Number (Tax ID) if you are a corporation, or your Social Security number if you are shipping as an individual. Section Ic., Parties to Transaction: Indicate whether the shipper and recipient are subsidiaries or divisions of the same company. Section 3, Bill of Lading/Air Waybill No.: Fill in your air waybill number. Section 4a., Ultimate Consignee: “Ultimate consignee” means the end-user of the freight. If the ultimate consignee differs from the consignee indicated on the FedEx International Air Waybill, complete this section. If not, leave it blank. 92a Section 7, Country of Ultimate Destination: This is important if a shipment is to be used in a country other than where consignee is located. Sections 16-19: Use “D” for domestic commodity, “F” for foreign. For help with Harmonized Codes, call (800)247- 4747. Section 20, Value: Enter the value in whole U.S. dollars. Section 21, Validated License No./License Exception Symbol: To see whether a license number or a license exception symbol is necessary, call the U.S. Department of Commerce at (202)482-4811 or (714)660-0144. Section 22, ECCN: @ Shipments made under license exception GBS, CIV or LVS under a specific license or made NI’R, but controlled under N.S. Column 2 require the Export Control Classification Number (ECCN) here. The ECCN for Commodities on Control List (CCL) must be included in this section. If you are unfamiliar with CCL or uncertain as to proper ECCN, call the Bureau of Export Administration at (408)998-7402 or the numbers above. @ Export license numbers and license exception symbols are not required for exports to Canada, and never required for export to Puerto Rico and U.S. Virgin Is. Section 24: Signature, Title, Date Certificate of Origin Depending on commodity and destination, your export shipment may require a Certificate of Origin. If you are not 93a sure whether one is needed, call FedEx International Customer Service at (800)247-4747. @ One original is required ® For shipments to Canada and Mexico, use the NAFTA Certificate of Origin if the goods qualify as North American Origin Goods @ The Certificate of Origin contains much of the same information as the Commercial Invoice; the descriptions and amounts on the two documents must be consistent @ Once completed, the Certificate of Origin must be notarized and then certified by your local chamber of commerce @ FedEx Global Regulatory Services can prepare a Certificate of Origin for U.S. shippers for $12, plus the cost of sending it where the shipper designates via FedEx Overnight Letter. For more information, call (800)851- 3336; West Coast shippers also can call (800)215-4661. @ All textiles to the Eurepean Union require a Certificate of Origin PACKAGING TIPS Here are a few simple reminders to help your package move safely through our system. For assistance, please contact the FedEx packaging design and development department at (800)633-7019. FedEx Packaging Tips 1. SELECT PROPER PACKAGING @ Please don’t ship heavier items than your packaging calls for. @ If you have chipboard boxes (including many retail gift boxes), place 94a them inside a corrugated box. We recommend your package be at least 7" x 4" x 2" if you want to attach an airbill’ to it. Anything smaller should go into a FedEx Pak, provided it isn’t fragile. If your item’s outer finishing might be damaged by adhesive labels, soiling or marking, or if it might burst open during transit, please place it in a protective container. You can order tie-on airbill pouches by calling 1-800-Go-FedEx (800-463-3339). 2. USE FILLERS AND CUSHIONING MATERIAL a e Use fillers to protect your contents inside the box, and make sure nothing is moving around loose. Wrap each item individually with cushioning material and center it in the box, away from other items and the edges of the box. Make sure you have at least 2" of cushioning material at top, sides and bottom — more for delicate items. Heavy metal items are best suited for heavy-duty, corrugated cardboard cartons. SEAL YOUR PACKAGE Check for sharp, protruding edges or points. If you find any, coverthem with firmly taped corrugated panels or pads. Before sealing the box, place the shipper’s address and phone and the recipient’s address and phone (or fax)inside. Then seal your shipment well with three 2"-wide, pressure-sensitive strips of plastic tape at top and bottom. Airbill or air waybill refers to any shipping document, manifest, FedEx PowerShip label, FedEx Ship airbill or similar item used in the FedEx system. 95a @® You'll want to avoid wrapping paper, household cellophane tape, masking tape, water-activated tape, string and rope. 4. ADDRESSING AND LABELING @ Remove any old labels from the package. @ Include the recipient’s address and your return address on the address label. @ Your recipient’s ZIP code or U.S. postal code must be for a Street address, not a post office box. (FedEx can deliver to post office boxes overseas, but not in the U.S. We can’t deliver to U.S. military post office box addresses such as APO and FPO, either.) @ Labels and bar codes will scan properly if they are free from wrinkles and dirt. @ FedEx cannot assure that “Up” arrows or “This End Up” markings can be observed, but if you place your airbill or label on the top of your package, you have a better chance of getting your preferred orientation. We do not honor “fragile” or other special handling labels. 5. SHIP YOUR PACKAGE Drop your shipment off at a FedEx World Service Center, FedEx Authorized ShipCenter or FedEx Drop Box, or call 1- 800-Go-FedEx(800-463-3339) to schedule a pickup. Explanation of FedEx U.S. Service Area Codes 70 determine whether your destination address is an Al, AA, AM, PM, RM, AT H1, H2, H3, 01,02 or 03 delivery area, call 1¢800°GoeFedEx or refer to the FedEx Worldwide Directory, which is part of this FedEx Service Guide and available upon request. nteeieaiaeial 96a For U.S. Domestic Packages 150 Lbs. or Less Service Delivery Address FedEx Sameday® Delivery is the same day you call anywhere in the United States, depending on availability. Please call us for information. Service Al Areas FedEx First Overnight® 8 a.m. delivery next business day to nearly 5,000 ZIP codes in Al Areas. Please call us for available ZIP codes or visit our Web site (www.fedex.com). 97a Services AA Areas AM Areas_ | PM Areas FedEx 10:30 a.m. | 12 noon 4:30 p.m. Priority delivery delivery delivery Overnight® | next next next business business business day. 12 day. 1:30 day. No noon p.m. Saturday Saturday Saturday pickup or delivery. delivery. delivery Saturday Saturday available. pickup pickup 4:30 p.m. available. available. C.O.D. 12 noon 1:30 p.m. delivery C.O.D. C.O.D. (M-F only) delivery - delivery (M-F only). | (M-F only). 1:30 p.m. 3 p.m. Saturday Saturday C.O.D. C.O.D. delivery. delivery. FedEx 3 p.m. 4:30 p.m. Delivery Standard delivery delivery not Overnight® | next next available. business business Pickup day. day. available Saturday Saturday (M-F only). pickup pickup C.O.D. not available 3 | available. available. p.m. 4:30 p.m. C.O.D. C.O.D. delivery delivery (M-F only). | (M-F only) ne 98a FedEx 4:30 p.m. 4:30 p.m. 4:30 p.m. 2Day delivery 2° | delivery 2° | delivery 2" business business business day. 4:30 day. 4:30 day. No p.m. p.m. Saturday Saturday Saturday pickup or delivery. delivery. delivery Saturday Saturday available. pickup pickup 4:30 p.m. available available. C.O.D. 4:30 p.m. 4:30 p.m. delivery 2" C.O.D. C.O.D. business delivery. 7 | delivery. 7 | day (mOF p.m. p.m. only ). 7 delivery 2° | delivery 2" | p.m. business business delivery 2" day for day for business residential | residential | day for delivery delivery residential (M-F) (M-F) delivery (M-F) 99a FedEx Express Saver® 4:30 p.m. delivery 3"¢ business day. No Saturday delivery. Saturday pickup available. 4:30 p.m. C.O.D. delivery. 7 p.m. delivery 3" business day for residential delivery (M-F). 4:30 p.m. delivery 3" business day. No Saturday delivery. Saturday pickup available. 4:30 p.m. C.O.D. p.m. delivery 3" business day for residential delivery (M-F). delivery. 7 4:30 p.m. delivery 3" business day. No Saturday pickup or deliver available. 4:30 p.m. C.O.D. delivery 3"¢ business day (M-F only). 7 p.m. delivery 3"¢ business day for residential delivery (M-F) 100a _ Services PM Areas AT Areas RM Areas FedEx 4:30 p.m. 12 noon 4:30 p.m. Priority delivery delivery delivery Overnight® | next second next business business business day. No day. No day. No Saturday Saturday" pickups. pickup or pickup or NO delivery delivery Saturday available. available. delivery. 4:30 p.m. 1:30 p.m. 4:30 p.m. C.O.D. C.O.D. C.O.D. delivery delivery delivery (M-F only). | second (M-F only). business day (M-F only) Fed Ex Delivery Delivery No pickup Standard not not or delivery Overnight® | available. available. available. Pickup Pickup C.O.D. not available available available. (M-F only). | (M-F only). C.O.D. not | C.O.D. not available. available. 10la FedEx 2Day® 4:30 p.m. delivery 2" business day. No Saturday pickup or delivery available. 4:30 p.m. C.O.D. delivery 2" business day (M-F only). 7 p.m. delivery 2" business day for residential delivery (M-F). 5 p.m. delivery 3" business day. No Saturday pickup or delivery available. 5 p.m. C.O.D. delivery 3" business day (M-F only). 7 p.m. delivery 3"¢ business day for residential delivery (M-F). 4:30 p.m. delivery 2" business day. No pickups. No Saturday delivery. 4:30 p.m. C.O.D. delivery 2 business day (M-F only). 7 p.m. delivery 2" business day for residential delivery (M-F). 102a FedEx Express Saver® 4:30 p.m. delivery 3" business day. No Saturday pickup or delivery available. 4:30 p.m. C.O.D. delivery 3" business day (M-F only). 7 p.m. delivery 3" business day for residential delivery (M-F) 5 p.m. delivery 3" business day. No Saturday pickup or delivery available. 5 p.m. C.O.D. delivery 3" business day (M-F only). 7 p.m. delivery 3" business day for residential delivery (M-F) 4:30 p.m. delivery 3° business day. No pickups. No Saturday delivery. 4:30 p.m. C.O.D. delivery 3" business day (M-F only). 7 p.m. delivery 3° business day for residential delivery (M-F) 103a FOR U.S. DOMESTIC PACKAGES 151 LBS. OR MORE FedEx Overnight Freight® Service Destination | Destination | Destination Guide H1 H2 H3* Origin H1_ | Door to Door to Door to Door by 12 | Door 4:30 FedEx noon next p.m. next Freight business business Location by day. day. 4:30 p.m. C.O.D. C.O.D. next delivery by | delivery business 1:30 p.m. (M-F only) | day. (M-F only). C.O.D. not available. Origin H2_ | Door to Door to Door to Door by 12 | Door by FedEx noon next 4:30 p.m. Freight business next Location by day. business 4:30 p.m. C.O.D. day. next delivery by | C.O.D. business 1:30 p.m. delivery day. (M-F only). | (M-F only). | C.O.D. not available. 104a Origin H3* FedEx Freight Location io Door by 12 noon next business day. C.O.D. not available. FedEx Freight Location to Door by 4:30 p.m. next business day. C.O.D. not available. FedEx Freight Location (Origin) to FedEx Freight Location (Destinatio n) by 4:30 p.m. next business day. C.O.D. not available. Saturday service is not available in any of the above areas. FedEx 2Day Freight® Service Destination | Destination | Destination Code H1 H2 H3** Origin H1 | Door to Door to Door to Door by Door by FedEx 4:30 p.m. 4:30 p.m. Freight 2™ business | 2" business | Location by day. day. 4:30 p.m. C.O.D. C.O.D. 2™ business delivery delivery day. (M-F only). | (M-F only). | C.O.D. not available 105a Origin H2_ | Door to Door to Door to Door by Door by FedEx 4:30 p.m. 4:30 p.m. Freight 2" business | 2" business | Location by day. day. 4:30 p.m. C.O.D. C.O.D. 2™ business delivery delivery day. (M-F only). | (M-F only). | C.O.D. not available. Origin H3* | FedEx FedEx FedEx Freight Freight Freight Location to | Location to | Location Door by Door by (Origin) to 4:30 p.m. 4:30 p.m. FedEx 2™ business | 2"¢ business | Freight day. day. Location C.O.D. not | C.O.D. not | (Destinatio available. available. n) by 4:30 p.m. 2" business day. C.O.D. not available. Saturday service is not available in any of the above areas. 106a FedEx Express Saver® Freight** Service Destination | Destination | Destination Code H1 H2 H3* Origin H1 Door to Door to Door to Door by Door by FedEx 4:30 p.m. 4:30 p.m. Freight inl,2or3 | in 1, 2, or 3 | Location by business business 4:30 p.m. days. days. in 1, 2, or 3 C.O.D. C.O.D. business delivery delivery days. (M-F only). | (M-F only). | C.O.D. not available. Origin H2_ | Door to FedEx Door to Door by Freight FedEx ; 4:30 p.m. Location-to | Freight in1,2o0r3 | Door by Location by business 4:30 p.m. 4:30 p.m. days. inl, 2or3 |in1,2or3 C.O.D. not | business business available. days. days. C.O.D. not | C.O.D. not available. available. 107a Origin H3* | FedEx FedEx FedEx Freight Freight Freight Location to | Location to | Location Door by Door by (Origin) to 4:30 p.m. — | 4:30 p.m. Fed Ex in1,2or3 |in1,2or3 | Freight | business business Location | days. days. (Destinatio C.O.D. not | C.O.D. not | n) by 4:30 available. available. p-m. in 1, 2 or 3 business days. C.O.D. not available. Saturday service is not available in any of the above areas. * Cartage Agent Service Areas. FedEx will make arrangements with third-party cartage agents for pickups from and/or deliveries to H3 areas and estimate the transit time for the cartage agent. An H3 pickup or delivery charge of $50 applies. The Money-Back Guarantee applies only to the portion of the move handled directly by FedEx. ** Delivery generally in 1 business day for shipments moving up to 150 miles; generally in 2 business days for shipments moving 151-1,000 miles; and generally in 3 business days for shipments moving over 1,000 miles. U.S. RATES What if you could get the legendary reliability, 24-hour shipment-status tracking, personable couriers and precision- driven network of FedEx at new, lower rates? It’s yours with Sn cg na SL cmc oes acne 108a our new distance-based pricing when you ship shorter distances, and with the additivn of new FedEx Express Saver® service. Now you can treat all your U.S. express shipments to the quality of FedEx, at rates that give you more value than ever before. U.S. Rates You'll see that these rates are organized by region. Each region represents a different mileage break. You can easily calculate your rate by determining your destination region with the FedEx Region Locator. To get one, use our Region Locator fax-on-demand service at (888)333-3947, or call us at lo8000GooFedEx (800-463-3339). Region Locators are also available on our Web site at www.fedex.com. These rates apply to U.S. domestic packages and freight, so you can use these rates for all your shipments. FedEx SameDaye rates remain unchanged. FREE FEDEX® SHIPPING TOOLS MAKE IT EASY As always, FedEx electronic offerings can give you prompt rate and region information, so you don’t need to look up a thing. Just choose your service, key in a destination ZIP code, and calculations are done automatically. If you’re an Internet user, you can find FedEx Service Guide rates and region information on-line. Read more about our popular FedEx Ship software, FedEx PowerShip systems and Web site (www.fedex.com) shipping resources m all free for your use on pp. 18-19. THESE ARE DROP-OFF RATES FedEx now _ separates courier pickup charges from transportation costs so you can more easily see your charges ST aaa tieaes RES. mmnintinni Ser la LR. NEALE oo Sop Or Sapte Re ener A SUR NG cS TE CE ORI Ga nS Roe Ek TSR) ve Sm RE i eee ae 109a for each. The rates in this guide apply to all packages dropped off at one of our more than 40,000 convenient drop-off locations. They also apply if you have a regular pickup with FedEx (see below). If you prefer to have a courier pick up your package, add $3 per package (or $3 per shipment for U.S. export shipments) to the rates shown here. This wil] be itemized separately on your invoice as a courier pickup charge. This charge does not apply to freight weighing 151 lbs. or more per piece. REGULAR PICKUP These rates also apply if you participate in a regular pickup program with FedEx. You may qualify to become a regular stop if you have sufficient regular volume. Please check with your FedEx courier or call 1-800-Go-FedEx (800-463-3339) to see whether you might be eligible. SHIPMENTS FOR ALASKA, HAWAII AND PUERTO RICO Rates for Alaska and Hawaii start on p. 46. To better reflect transportation costs, you will notice that Alaska/Hawaii regions (9-16) are organized by metro and rural, and inbound and outbound. Puerto Rico rates begin on p. 59. TEMPORARY FUEL SURCH.» RGE Due to the potential for significant fluctuations in the market for aviation and vehicle fuel, FedEx reserves the right to assess a temporary fuel surcharge on any shipments without notice. Any such surcharge will be applied for such periods as we may determine necessary. On February 3, 1997, FedEx instituted a 2% temporary fuel adjustment, which 110a remains in effect as of the issuance date of this FedEx Service Guide. AIR TRANSPORTATION TAX INCLUDED A federal excise tax when required by the Internal Revenue Code on the air transportation portion of our services, if any, is paid by us. DIMENSIONAL WEIGHT FedEx may assess transportation charges based on the volumetric standard. Dimensional weight for shipments traveling within the U.S. is calculated by multiplying the length by width by height of each package in inches and dividing by 194. If the dimensional weight exceeds the actual weight, you will be charged based on the dimensional weight. Dimensions of 1/2" or greater are rounded up to the next whole number; dimensions less than 1/2" are rounded down. The final calculation is rounded up to the whole pound. Dimensional weight can be applied to packages or shipments in customer packaging (not FedEx packaging) with a package greater than 12" x 12" x 12". 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Find the Rate Scale for your destination country (or Canadian postal code) in the Rate Scale Indexes on these pages. . Determine how much your total shipment weighs. . See your door-to-door rate on the following pages. ‘Se, 159a FEDEX INTERNATIONAL PRIORITY RATES Use These Rates When Shipping FedEx International Priority® 1. Find the Rate Scale for your country (or Canadian postal code) in the Rate Scale Indexes on pp. 64-65. 2. Determine how much your total shipment weighs. 3. See your door-to-door rate on these pages. RATE SCALES A B/C D/E/F/G | H FedEx $19.00 $21.50 $25.50 $28.50 Letter up to 8 0Z. FedEx 30.00 33.00 34.50 40.00 Pak, 1 Ib. FedEx 30.00 33.00 34.50 40.00 Pak, 2 Ib. 1 Ib. $34.00 $36.00 $40.50 $51.00 2 Ibs. 39.75 40.75 48.00 57.85 3 43.85 46.50 55.50 64.70 4 46.65 31.25 63.00 Th.Jo A B/C |DEFIG| H 5 49.50 |56.00 |70.50 |78.40 6 51.20 |59.40 |75.00 | 84.00 7 52.90 |62.80 |79.50 |89.60 8 55.30 166.35 |84.00 |95.20 9 57.70 169.90 |88.50 | 100.80 10 60.10 173.45 |93.00 | 106.40 i 62.60 176.35 |96.60 | 110.50 12 65.10 | 79.25 100.20 | 114.60 13 67.60 | 82.15 103.80 | 118.70 14 70.10 | 85.00 107.40 | 122.80 15 72.60 | 87.85 111.00 | 126.90 16 75.10 |90.70 | 114.60 | 131.00 17 77.45 | 93.55 118.20 | 135.10 18 79.80 |96.40 | 121.80 | 139.20 19 82.15 | 99.25 125.40 | 143.30 20 84.50 | 101.95 | 129.00 | 147.40 21 86.85 104.65 | 132.55 | 151.55 22 89.20 | 107.35 | 136.10 | 155.70 23 91.55 110.05 | 139.65 | 159,85 24 93.90 1112.75 | 143.20 | 164.00 l6la A B/C | D/E/F/G H 25 96.00 115.45 | 146.75 | 168.15 27 100.20 | 120.85 | 153.85 | 176.45 28 102.30 | 123.55 | 157.40 | 180.60 29 104.40 | 126.25 | 150.95 | 184.75 30 106.50 | 128.95 | 164.50 | 188.90 31 108.60 | 131.65 | 168.05 | 193.05 32 110.70 | 134.35 |171.60 | 197.20 33 112.80 | 137.05 | 175.15 | 201.35 34 114.90 | 139.75 |178.70 | 205.50 35 117.00 | 142.45 | 182.25 | 209.65 36 119.10 | 145.15 | 185.80 | 213.80 37 121.20 | 147.85 | 189.35 | 217.95 38 123.30 | 150.55 | 192.90 | 222.10 39 125.40 | 153.25 | 196.45 | 226.25 40 127.50 | 155.95 | 200.00 | 230.40 41 129.80 | 158.65 |203.55 | 234.55 42 132.10 | 161.35 | 207.10 | 238.70 43 134.40 | 164.05 |210.65 | 242.85 44 136.70 | 166.75 |214.20 | 247.00 45 139.00 | 169.45 |217.75 251.15 A B/C D/E/F/G H 46 141.30 172.15 221.30 255.30 48 14590 177.55 228.40 263.60 49 148.20 180.25 231.95 267.75 50 150.50 182.95 235.50 271.90 51 152.80 184.95 239.05 276.05 52 155.10 186.95 242.60 280.20 53 157.40 188.95 246.15 284.35 54 159.70 190.95 249.70 288.50 55 161.20 192.95 253.25 292.65 56 162.70 194.95 256.80 296.80 57 164.20 196.95 250.35 300.95 58 165.70 198.95 263.90 305.10 59 157.20 200.95 267.45 309.25 60 168.70 202.95 271.00 313.40 61 170.20 204.95 274.55 317.55 62 171.70 206.95 278.10 321.70 63 173.20 208.95 281.65 325.85 b4 175.25 210.95 285.20 330.00 65 177.30 212.85 288.75 334.15 66 179.35 214.75 292.30 338.30 163a A B/C D/E/F/G H 67 181.40 216.65 295.85 342.45 69 185.50 220.45 302.95 350.75 70 187.55 222.35 306.50 354.90 71 189.95 224.25 310.05 359.05 72 192.15 226.15 313.60 363.20 73 194.45 228.05 317.15 367.35 74 195.75 229.95 320.70 371.50 75 199.05 231.85 324.25 375.65 76 201.35 233.75 327.80 379.80 77 203.65 235.65 331.35 383.95 78 205.95 237.55 334.90 388.10 79 208.25 239.45 338.45 392.25 80 210.55 241.35 342.00 396.40 81 212.15 243.25 345.55 400.55 82 S13.99 245.15 349.10 404.70 83 215.35 247.05 352.65 408.85 84 216.95 248.95 356.20 413.00 85 218.55 250.85 359.75 417.15 86 220.15 253.35 | 363.30 421.30 87 221.75 255.85 366.85 425.45 164a A B/C | D/E/F/G H 88 223.35 | 258.35 | 370.40 | 429.60 90 226.55 | 263.35 | 377.50 | 437.90 91 228.15 | 265.85 | 381.05 | 442.05 92 229.75 | 268.35 | 384.60 | 446.20 93 230.00 | 270.85 | 388.15 | 450.35 94 230.00 |271.00 | 391.70 | 454.50 95 230.00 |271.00 | 395.25 | 458.65 96 230.00 | 271.00 | 398.80 | 462.80 97 230.00 | 271.00 | 402.35 | 466.95 98 230.00 |271.00 | 405.90 | 471.10 99 230.00 |271.00 | 409.45 | 475.25 100 230.00 |271.00 | 415.00 | 480.00 RATE SCALES I J K/L M FedEx | $25.00 | $29.50 | $41.00 | $65.00 Letter up to 8 OZ. FedEx | 34.50 42.00 52.00 76.50 Pak 1 Ib. I J K/L M FedEx 34.60 42.00 66.00 92.00 Pak 2Ibs. 1 Ib. 41.00 45.50 53.00: 77.00 2 Ibs. 47.40 52.85 67.00 92.00 2 53.80 60.20 81.00 107.00 4 60.20 67.55 95.00 122.00 5 66.60 74.90 109.00 137.00 6 71.50 81.75 421.75 148.40 7 76.40 88.60 134.50 159.80 8 81.30 95.45 147.25 171.20 9 86.20 102.30 150.00 182.60 10 91.10 109.15 172.75 194.00 11 95.30 114.65 183.25 205.35 12 99.50 120.15 193.75 216.701 13 103.70 125.65 204.25 228.05 14 107.90 131.15 214.75 239.40 15 112.10 136.65 225.25 250.75 16 116.30 142.15 fin A 262.10 17 120.50 147.65 246.25 273.45 18 124.70 153.15 256.75 284.80 RS eR AED ace BBL OnE I J K/L M 19 128.90 158.65 267.25 296.15 20 133.10 164.15 277.75 307.50 21 137.25 169.25 285.90 317.05 23 145.55 179.45 299.20 336.15 24 149.70 184.55 306.35 345.70 25 153.85 189.65 313.50 En 26 158.00 194.75 320.65 364.80 27 162.15 199.85 327.80 374.35 28 166.30 204.95 334.95 383.90 29 170.45 210.05 342.10 393.45 30 174.60 215.15 349.25 403.00 31 178.75 220.25 356.40 412.55 32 182.90 Li.30 363.55 422.10 33 187.05 230.45 370.70 431.65 34 191.20 235.55 377.85 441.20 35 195.35 240.65 385.00 450.75 36 199.50 245.75 392.15 460.30 37 203.65 250.85 399.30 469.85 38 207.80 255.95 406.45 479.40 39 211.95 261.05 413.60 488.95 167a I J K/L M 40 216.10 266.15 420.75 498.50 42 224.40 276.35 435.05 517.60 44 232.70 286.55 449.35 536.70 45 236.85 291.65 456.50 546.25 46 241.00 296.75 463.65 555.80 47 245.15 301.85 470.80 565.35 48 249.30 306.95 477.95 574.90 49 253.45 312.05 485.10 584.45 50 257.60 317.15 492.25 594.00 on 261.75 i 499.40 603.55 52 265.90 327.35 506.55 613.10 53 270.05 332.45 513.70 622.65 54 274.20 Ja).a0 520.85 632.20 55 278.35 342.65 528.00 641.75 56 282.60 347.75 ga0.45 651.30 57 286.65 352.85 542.30 660.85 58 290.80 301.95 549.45 670.40 59 294.95 363.05 556.60 679.95 60 299.10 368.15 563.75 689.50 61 303.25 373.25 570.90 699.05 168a 4 J K/L M 62 307.40 378.35 578.05 708.60 63 311.55 383.45 585.20 718.15 65 319.85 393.65 599.50 fala 66 324.00 398.75 606.65 746.80 67 328.15 403.85 613.80 756.35 68 332.30 408.95 620.95 765.90 69 336.45 414.05 628.10 775.45 70 340.60 419.15 635.25 785.00 71 344.75 424.25 642.40 794.55 72 348.90 429.35 649.55 804.10 73 353.05 434.45 656.70 813.65 74 357.20 439.55 663.85 823.20 we 361.35 444.65 671.00 832.75 76 365.50 449.75 678.15 842.30 77 369.65 454.85 685.30 851.85 78 373.80 459.95 692.45 861.40 79 377.95 465.05 699.60 870.95 80 382.10 470.15 706.75 880.50 81 386.25 475.25 713.90 890.05 82 390.40 480.35 721.05 899.60 169a I J K/L M 83 394.55 | 485.45 | 728.20 | 909.15 84 398.70 | 490.55 | 735.35 | 918.70 86 407.00 |500.75 |740.00 | 937.80 87 411.15 | 505.85 |740.00 | 947.35 88 415.30 |510.95 | 740.00 | 956.90 89 419.45 |516.05 | 740.00 | 966.45 90 423.60 | 621.15 | 740.00 | 976.00 91 427.75 | 526.25 |740.00 | 985.55 92 431.90 | 531.35 |740.00 | 995.10 93 436.05 | 536.45 | 740.00 | 1004.65 94 440.20 1541.55 | 740.00 | 1014.20 95 444.35 | 546.65 | 740.00 | 1023.75 96 448.50 |551.75 | 740.00 | 1033.30 | 97 452.65 | 556.85 |740.00 | 1042.85 | 98 456.80 | 561.95 |740.00 | 1052.40 | 99 460.00 | 567.05 | 740.00 | 1060.00 | 100 460.00 |570.00 | 740.00 | 1060.00 Any fraction of a pound takes the next higher rate. For descriptions of FedEx Services, please see pp.8-11. 170a About These Rates If you call to request a courier pickup, please add a $3 per- shipment’ pickup charge to the rates shown here. This charge will be itemized separately on your invoice as a pickup charge. To find the nearest drop-off location or for more information on regular pickups, ask your FedEx courier or call us at (800) 247-4747. Visit www. fedex.com for a complete listing of our drop-off locations. "A shipment is defined as one or more packages tendered on a single air waybill. FEDEX INTERNATIONAL PRIORITY RATES Hundredweight Pricing When Shipping FedEx International Priority® These per-pound rates will apply if the total shipment weighs 100 Ibs. or more. A minimum charge may apply for FedEx International Priority® Freight shipments. (Multiply by total shipment weight.) l7la RATE SCALES Weight A B/C D/E/F/G H 100-299 | $2.30 $2.71 $4.15 $4.80 Ibs. 300-499 | 2.00 2.71 4.15 4.80 Ibs. 500-999 1.80 2.71 4.15 4.80 Ibs. 1000- 1.75 2.71 4.15 4.80 1,999 Ibs. 2,000+ 1.75 2.78 4.15 4.80 Ibs. I J K/L M 100-299 4.60 5.70 7.40 10.60 Ibs. 300-499 4.60 5.70 7.40 10.60 Ibs. 500-999 4.60 5.70 7.40 10.60 Ibs. 1000- 4.60 5.70 7.40 10.60 1,999 Ibs. 2,000+ 4.60 5.70 7.40 10.60 Ibs. 172a Special Handling Fees and Other Charges The following charges will apply per shipment. Courier Pickup Charge $3 Saturday Pickup/Delivery Service $10 Extended Service Area Surcharge’ Greater of $20 or $0.20/Ib. Broker Routing Fee for shipments when broker is in a different metropolitan delivery area than consignee Greater of $10 or $0.50/Ib. Storage Fee per day for shipments unclaimed or otherwise left in a FedEx station for more than 48 hours after notification to the recipient and/or designated broker Greater of $20 or $0.20/Ib. Dangerous Goods (available to selected destinations): Accessible Dangerous Goods Inaccessible Dangerous Goods $60 $40 Address Correction (see below) $10 per correction Billing (see below) $10 eae 173a Declared Value Charge $0.40/$100 (for shipments valued over $100) The maximum declared value for Customs and carriage (the FedEx liability for any loss, damage, delay, etc.) is US$50,000 or US$9.07 per pound for shipments to more than 80 countries. For many shipments, you may declare a value whichever is greater. See the Service Conditions section for details. * To determine if a surcharge will be applicable to your shipment, call (800)247-4747. Address Correction: If a recipient’s address is found to be incomplete or incorrect (e.g., incorrect postal codes, omitted apartment numbers, and former street addresses for recipients who have relocated), or if a valid telephone/fax/telex number for the recipient is not provided on the air waybill, a special handling fee of $10 per address correction will be assessed. Billing: If a valid “bill to” account number is not provided or if FedEx is unable to obtain payment on any air waybill transaction billed through any of the credit cards accepted by Federal Express, a special handling fee of $10 may apply. 174a FEDEX INTERNATIONAL PRIORITY RATES Dangerous Goods ACCESSIBLE DANGEROUS GOODS’ These dangerous goods shipments must be accessible during transit. The following are classified as Accessible Dangerous Goods and may only be shipped using FedEx International Priority or FedEx International Priority Freight. The following special handling fees will be assessed for each shipment. See the Service Conditions section for details. Class 1 Explosives $60 Class 2 Gases: 2.1 Flammable $60 Gas 2.2 Non- $60 flammable Gas with a “Cargo Aircraft Only” Label Class 3 Flammable $60 Liquid Class 4 Flammable $60 Solid, Spontaneously Combustible, Dangerous When Wet 175a Class 5 Oxidizer and $60 Organic Peroxide Class 8 Corrosive $60 Material INACCESSIBLE DANGEROUS GOODS’ These dangerous goods classifications may be shipped by way of most FedEx international services. The special handling fees will be assessed for each shipment. See the Service Conditions section for details. Class 2 Gases: | 2.2 Non- $40 flammable Gas Without a “Cargo Aircraft Only” Label Class 6 6.1 Toxic $40 6.2 Poison and $40 Infectious Substances Class 7 Radioactive $40 Class 9 ORM-D $40 * Dangerous goods are not acceptable to all international locations. Call (800)247-4747 for details and assistance. 176a DIMENSIONAL WEIGHT Federal Express may assess transportation charges based on the International Air Transport Association (IATA) volumetric standard. Dimensional weight is calculated by multiplying the length by width by height of each package in inches and dividing the total by 166 (standard density in cubic inches per pound). If the dimensional weight exceeds the actual weight, charges may be assessed based on the dimensional weight.- Dimensional weight applies on a per- shipment basis to all shipments in customer packaging greater than 12” x 12” x 12”. Multiple-piece shipments in the following FedEx packaging are subject to dimensional weight pricing: Small, Medium and Large FedEx Boxes, FedEx Tube, and FedEx 10kg Box and FedEx 25kg Box. FEDEX 10KG BOX AND FEDEX 25KG BOX RATES The FedEx 10kg Box and FedEx 25kg Box Are New Shipping Packaging Options That Let You Ship Either Size Box up to the Allotted Weight (22 Lbs. And 55 Lbs., Respectively) to International Destinations Using FedEx International Priority Service. These Boxes Are Available from Your FedEx Couricr, at FedEx World Service Centers, or by Calling Customer Service at 1-800-Go-FedEx (800-463-3339). Shipping New U.S. Export Boxes FedEx l0kg Box and FedEx 25kg Box These boxes should be used only with FedEx International Priority service. 1. Find the Rate Scale for your destination country (or Canadian postal code) in the Rate Scale Indexes on pp. 64-65. 177a 2. Then see your door-to-door rate in the charts below. 3. For boxes that exceed the 22-lb. or 55-lb. weight limits, respectively, the corresponding FedEx International Priority rate applies (see pp. 66-68). 4. Either size box going from the U.S. to Puerto Rico uses Rate Scale “A” from the two charts below. FEDEX 10KG BOX Below is the Rate Scale for the FedEx 10kg Box weighing 1- 22 Ibs. RATE SCALES Weight | A/B/C | D/E/F/ | H/I J K/L/M G 1-22 $82 $129 $148 $170 $300 Ibs. FEDEX 25KG BOX ~ Below is the Rate Scale for the FedEx 25kg Box weighing 1- 55 Ibs. RATE SCALES Weight | A/B/C | D/E/F/ | H/I J K/L/M G 1-55 $140 $214 $248 $290 $600 lbs. 178a SPECIAL HANDLING FEES Special handling fees for the FedEx 10kg Box and FedEx 25kg Box are the same as those for FedEx International Priority (see p. 68) except for Dangerous Goods, which may not be sent via the FedEx 10kg Box or FedEx 25kg Box. Any fraction of a pound takes the next higher rate. For descriptions of FedEx services, please see pp. 8-11. FEDEX INTERNATIONAL ECONOMY RATES Now this Reliable, Cost-effective Service Is Available for Your Less-Urgent Shipments from the United States to Points Throughout the World, Including Europe, Asia, Latin America, the Middle East and Canada. Our Expanded FedEx International Economy Service Gives You the Benefits of Time-definite, Door-to-door’, Customs-cleared Delivery for Your Deferred Shipments, at a Great Value. Service Is Also Available from Certain Offshore Origins to the United States. FedEx International Economy™ MAXIMIZE YOUR SHIPPING FLEXIBILITY FedEx International Economy transit times depend on your origin and destination, but generally you would add just a few days to your FedEx International Priority commitments. Inbound and outbound service is available for the countries listed on p. 72, and your Canada and Puerto Rico shipments are backed by our Money-Back Guarantee”. It’s never been easier to upgrade all your shipments to dependable, time- definite delivery. 179a TWO RATE SCALE INDEXES You’ll notice that, as with FedEx International Priority, there are two rate scale indexes for FedEx International Economy service: one for Canadian postal codes, and the other for the other countries that now receive this expanded service. Turn the page to see them. * Courier pickup charge may apply. See p. 62 for details. ** See “Money-Back Guarantee Policy” in the Service Conditions section for details and limitations. FEDEX INTERNATIONAL ECONOMY RATES Shipping FedEx International EconomyS Worldwide Here are the destinations available for FedEx International Economy. Here’s all you do: ; 1. Find the Rate Scale for your destination in the Rate Scale Index below. 2. Determine how much your total shipment weighs. 3. See your door-to-door rate on pp. 74-76. Shipping to: Rate Scale Argentina Y Belgium R Brazil Y Chile Y SS Se SRA Let IO Pe OI ee RRR Br Ra at wi ad OM. URC le OT ERE BES rl ig tate ee Nae Ny ET FIL Fea PAT WEL ES rr Te ae 180a Colombia France Germany Great Britain Hong Kong Ireland Italy Japan Luxembourg Malaysia Netherlands Singapore Spain Switzerland Taiwan United Arab Emirates Venezuela Klelal A. If a recipient’s address on an airbill or a shipping label is found to be incomplete or incorrect, we may attempt to find the correct address and try to complete the delivery, but we assume no responsibility for our inability to complete delivery under such circumstances. Use of P.O. box numbers, P.O. box ZIP codes or incorrect ZIP codes, omission of suite numbers, apartment numbers, or the use of old street addresses for recipients who have relocated are examples of addresses requiring corrections. LRT. RE EL ERLE IAT 215a If the correct address cannot be determined and the recipient cannot be reached, we may attempt to contact the shipper for instructions on further handling, or to arrange the return of the shipment. We will not be liable for failing to meet our delivery commitment for any shipment with an incomplete or incorrect address. (See “Undeliverable Packages.”) If the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska, FedEx may attempt to find the correct address and try to complete the delivery, but we assume no responsibility for our inability to complete delivery under such circumstances. A special handling fee of $10 per address correction will be assessed for nonfreight shipments and a special handling fee of $32 per address correction will be assessed for U.S. Domestic Freight Services shipments. i B. Reroute of Shipment 1. A $10 special handling fee will be billed to the account number specified on the FedEx airbill for each rerouted package, and it will appear as’an address correction on the invoice. This will not apply when a package intended for delivery is changed to Hold at FedEx Location. 2. To reroute a shipment, the sender must call 1.800.Go.FedEx and provide us with the FedEx tracking number. 3. Ifa recipient calls to reroute a shipment, they must provide us with the applicable FedEx tracking number. . 216a 4. Ifthe sender calls to reroute a shipment, sender must provide us with the new destination address for the package, including a valid contact telephone number for the recipient. 5. Reroutes can include a different address in the same city, or a different address in another city or state, or changing a hold-at-location instruction to a request for courier delivery or vice versa. 6. We will attempt to honor the new delivery request, but our verification and handling procedures may result in delays. Our Money-Back Guarantees do not apply to shipments that are rerouted. 7. Only one reroute will be allowed per package. 8. There is no extra charge when the sender authorizes us to have a package held at a FedEx location for pickup instead of the package being delivered by a courier. We may require photo identification of the person authorized to pick up the package. BILLING A. “Bill Sender” means charges will be billed to the sender. The sender’s FedEx Account Number must appear on the airbill, and payment on the account should be current. The sender may request an initial rebilling to another party, but all subsequent rebills will be only to the sender. B. “Bill Recipient’s FedEx Account Number” means charges will be billed to the recipient. (This should not be confused with C.O.D. Service.) In order to choose this billing option, the recipient’s FedEx Account Number must appear on the airbill before it is delivered and payment on the 217a account must be current, or the recipient must pay for the package at time of delivery. If the recipient is billed initially and refuses to make payment for the shipment, the charges may be rebilled to a third party. If not paid by the third party, : any additional rebilling must be to the sender’s account. (See Section K, “Billing Special Handling Fees.”) The sender is liable for, and will be billed for, all charges and fees, plus all special handling fees in the event recipient or any third party does not pay. i. “Bill Third Party’s FedEx Account Number” means charges will be billed to someone other than the sender or recipient. Charges for shipments within the U.S. may only be billed to a third-party payor in the U.S. In order to choose this billing option, the FedEx Account Number of the third party must appear on the airbill at the time it is tendered, and payment on the account must be current. If the third party is billed initially and refuses to make payment for the shipment, the charges may be rebilled to another party but subsequent requests will only be rebilled to the sender. (See Section K, “Billing Special Handling Fees.”) If the party which is rebilled refuses to pay, the sender is liable for and will be billed for all charges and fees, plus all special handling fees. If due to the charges the third-party account exceeds credit limits with FedEx, the sender wilt automatically be billed. D. For “Bill Recipient” or “Bill Third Party” transactions, if the recipient or third party refuses to pay the charges, refuses delivery or cannot be contacted, the sender is responsible and will be billed for any and all charges. For “Bill Recipient” or “Bill Third Party” transactions, we may verify the method of payment, and reserve the right to not accept any “Bill Recipient” or “Bill Third Party” shipment for which such verification cannot be established. 218a E. Your shipment may be delayed if we determine that it is billed to a FedEx Account Number that is not in good credit standing. The service failure money-back guarantee will not apply (see “Money-Back Guarantee” for details and limitations). F. C.O.D. shipments may not be shipped “Bill Recipient” or “Bill Third Party.” Shipping charges for C.O.D. shipments must be billed to sender’s FedEx Account Number; they may not be paid by cash, check or credit card. G. FedEx SameDay service shipments may be shipped “Bill Sender, Bill Recipient” or “Bill Third Party.” (All charges may be verified.) All normal FedEx billing restrictions and requirements associated with the above- mentioned billing options apply. H. For packages tendered for transportation with a FedEx prepaid Stamp, FedEx reserves the right to bill the customer at a later date for packages that are overweight or require special handling. There will be no invoice or monthly sales reports provided for prepaid Stamp shipments. FedEx Stamps are nonrefundable and nontransferable. No refund will be provided for FedEx Stamps which are destroyed, lost or otherwise unused. I. NOTWITHSTANDING -ANY PAYMENT INSTRUCTIONS THAT ARE GIVEN TO FEDEX, THE SENDER IS ULTIMATELY LIABLE FOR ALL CHARGES AND FEES. J. A $20 special handling fee will be applied for any check or electronic funds transfer that is dishonored due to 219a insufficient funds on deposit or incorrect or insufficient signature of the drawer. K. Billing special handling fees A $10 special handling fee will be applied in the following situations: 1. Invoicing where no account number appears on the airbill or Express Manifest on “Bill Sender” transactions. If a “Bill Sender” package is received without a FedEx Account Number, we will try to determine the correct account number from our records and bill the account number for all charges and fees, plus the $10 special handling fee. If we cannot determine the correct account number from our records, the transportation charges plus the $10 special handling fee will be billed to the sender without an account number, and no discount will be allowed. The $10 special handling fee will be applied only once for each airbill or Express Manifest document without an account number. 2. Invoicing where an incomplete, inaccurate, invalid or deleted account number appears on the shipping document. (a) For “Bill Sender” transactions, if the account number on the shipping document is incomplete, inaccurate, invalid or deleted and we are able to determine the correct number from our records, all charges and fees, plus the $10 special handling 220a fee, will be billed to the sender, and any appropriate earned discount will apply. If the correct account number cannot be determined from our records, all charges and fees plus the $10 special handling fee will be billed to the sender and no discount will be allowed. (b) For “Bill Third Party” transactions, if the third party account number on the shipping document is incomplete, inaccurate, invalid or deleted, all charges and fees, plus the $10 special handling fee, will be billed to the sender. If we can determine the sender’s correct account number from our records, it will be used for billing, and any appropriate earned discount will apply. If billed to sender and sender’s correct account number cannot be determined from our records, no discount will be allowed. (c) The fee for an incomplete, inaccurate, invalid or deleted account number will be applied only once for each shipping document with such an account number. . Payor rebilling A $10 special handling fee will be charged for all requests to change a billing from the party billed or the “bill to” party shown on the shipping document to the sender. If there are multiple requests, the fee may be applied for each invoice line item (airbill, Express Manifest line item or FedEx automated shipping system package) which is rebilled. 221a Requests for rebilling will be accepted up to 60 days from the invoice date, not counting the invoice date. Rebill requests will be accepted only for unpaid shipments. Remittance should be sent to: (Via FedEx Letter:) (Via U.S. Postal Service:) FedEx Corporation FedEx Corporation 2650 Thousand E O. Box 1140 Oaks Blvd., Memphis, TN 38101-1140 Suite 3100 Memphis, TN 38118 For information regarding Electronic Payment Option (EDI), call: (800)622-1147, ext. 397-3466. Or write to: (Via FedEx Letter:) (Via U.S. Postal Service:) FedEx Corporation FedEx Corporation EDI Support Group EDI Support Group 3965 Airways Blvd., P.O. Box 727, Dept. 4741 Module G-3 Memphis, TN 38194 Memphis, TN 38116 Invoice Adjustments/Overcharges . We reserve the right to audit airbills and shipments made via an automated device to verify service selection and package or shipment weight. If the service selected or weight entered is incorrect, we may make appropriate adjustments to the invoice at any time. . Default billing: Senders are responsible for accurately completing all sections of the airbill and for the entry 222a of accurate shipment information in any automated device. Because the number of packages and weight per package are critical to our ability to correctly invoice, any omission or incorrect entry or unavailable information will result in a billing based on our best estimate of the number of packages transported and either the standard dimensional factor at the time of billing or a standard “default” weight-per-package estimate, determined at our sole discretion. A partial payment against an invoice is not considered a request for invoice adjustment or notice of a refund request under the Money-Back Guarantee Policy or otherwise. Such requests must be noted on the Invoice Summary or Invoice Remittance in writing or by attached letter indicating the nature of the request and reason for partial payment and all required information. At the time you notify us, you must provide the FedEx Account Number, if any, the airbill or package tracking number, the date of shipment, and the recipient’s name, address, ZIP code and any applicable non-payment codes. A credit under our Money-Back Guarantee Policy will be applied only against charges for the shipment giving rise to the credit. “Overcharge” means a charge based on an incorrect rate or an incorrect special handling fee; or billing for the wrong type of service or billing based on incorrect package or shipment weight or account number. Requests for invoice adjustment due to an overcharge, or request for refunds due to a duplicate payment, must be received within one year after the date of 223a shipment if the overcharge was caused by us. Requests to adjust for overcharges and requests for refunds must be received within [Text truncated at 120,000 characters. The full text is on the page linked above.] --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40386001_1035%3A2. Public record. Not legal advice.