# Petition for Writ of Certiorari — Tisch v. Shidaker

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## Record

- **Collection:** Supreme Court brief
- **Document type:** Petition for Writ of Certiorari
- **Published:** January 1, 1987
- **Citation:** 481 U.S. 1001

## Text

Supreme Court, U.S.

rit, fs)

SEP 22 1986

86-465 sri sou.m |
; | ea CLERK |
In the Supreme Court of the Gnited States

OCTOBER TERM, 1986

PRESTON R. TISCH, IN HIS CAPACITY AS
POSTMASTER GENERAL OF THE UNITED STATES
POSTAL SERVICE, PETITIONER

v.
DARLENE SHIDAKER

PETITION FOR A WRIT OF CERTIORARI
TO THE UNITED STATES COURT OF APPEALS
FOR THE SEVENTH CIRCUIT

CHARLES FRIED
Solicitor General
RICHARD K, WILLARD
WM. BRABFORD REYNOLDS
Assistant Attorneys General
DONALD B. AYER
Deputy Solicitor General
JAMES M. SPEARS
MICHAEL CARVIN
Deputy Assistant Attorneys General
GLEN D. NAGER
Assistant to the Solicitor General
DAVID K. FLYNN
E. ROY HAWKENS
Altorneys

Department of Justice
Washington, D.C. 20530
(202) 633-2217

BEST AVAILABLE COPY

QUESTIONS PRESENTED

1. Whether a plaintiff car state a cause of action
under Title VII of the Civil Rights Act of 1964, 42 U.S.C.
2000e et seqg., based on alleged disparate impact resulting
from a subjective promotion practice or procedure.

2. Whether a plaintiff in a Title VII action establishes
that a promotion procedure is prima facie unlawful merely
by showing that the employer promotes from within in fill-
ing upper level positions requiring managerial ability and
other special skills and that a gross disparity exists between
the percentage of females occupying those upper level
positions and low-level positions in the employer’s work
force.

(I)

TABLE OF CONTENTS

Page
RESP SE Po ae l
ee ee ees aa deco enaesaveane |
Ea a a ee 2
ed cin adds whe ee eab xe sas au 2
SeenON Tr MrOMtifin UNE PEIMION ..... 2. cece cane 7
EA Ee ae a eae ere e 28
ee. Cie Se iain Vebiy ab v4 0s 69 44 a Shae Ae 8 la
rt a es ia peak han was d ssn Uden ee Wales lSa
A I ae ae ee a oer 48a
TABLE OF AUTHORITIES
Cases:
Albemarle Paper Co. v. Moody, 422 U.S. 405 .......... BZ, 87,
18, 24
Arizona Governing Committee v. Norris, 463 U.S. 1073 . 28
Atonio v. Wards Cove Packing Co., 768 F.2d 1120 ...... 10, 17
I Oe OE oa vie a cc eck eden sesacs 10
Bazemore v. Friday, No. 85-93 (July 1, 1986) ........... 23
Burrus v. United Tel. Co., 683 F.2d 339, cert. denied, 459
a AONE SS I A 14
Coates v. Johnson & Johnson Co., 756 F.2d 524........ 9
Caen W. Oe, oe 0).c. SOO... ccc wee ee aese 12, 16
Contreras v. City of Los Angeles, 656 F.2d 1267, cert.
is as dae a6 40.0 de oe bn secs 19
Euoeere ¥. ewngon, 433 U.S. S21... we cess eee
24, 25, 26
EEOC v. Chesapeake & O. Ry., 577 F.2d 229 ........... 21
EEOC vy. Federal Reserve Bank, 698 F.2d 633, rev’d sub
nom. Cooper v. Federal Reserve Bank, 467 U.S. 867 .. 9
EEOC v. Radiator Specialty Co., 610 F.2d 178 ......... 21
EEOC vy. Rath Packing Co., 787 F.2d 318, petition for
ce cs K ens bas redes tens 10
Pe CE, MT 00S, ON ko eee cee sceeas 18
Furnco Construction Corp. v. Waters, 438 U.S. 567 ..... 13, 14,
18, 19
General Electric Co. v. Gilbert, 429 U.S. 125 ........... 12

(III)

IV

Cases — Continued: Page
Gilbert v. City of Little Rock, 722 F.2d 1390, cert. denied,
ee Se EI ke ee nS ee” 10
CRPEIe Ws GIy Fe ue BOO os cack catacciateacs 9, 16
Griggs v. Duke Power Co., 401 U.S. 424 ......... 11, 12, 13, 24
Harris v. Ford Motor Co., 651 F.2d 609 ............... 10
Hazelwood School Dist. v. United States, 433 U.S. 299 .. 13,
15, 25
Hung Ping Wang v. Hoffman, 694 F.2d 1146............ 10
Latino Unidos v. Secretary of HUD, 41 Fair Empl. Prac.
SEE gas Cn ees Ne eh 9
Los Angeles Dep’t of Water & Power v. Manhart, 435
SAS os Oe oS GAs ia pee Oe eee eee 28
Mayor v. Educational Equality League, 415 U.S. 605 ... 25
McDonald v. Santa Fe Trail Transportation Co., 427 U.S.
BE cede crt rea. fae eh FO 18
McDonnell Douglas Corp. v. Green, 411 U.S.792....... 13, 14,

15, 16, 17, 20
Metrocare vy. Washington Metropolitan Area Transit

PE ES eae coved oi wie keke ai, 255
Mortensen v. Callaway, 672 F.2d 822 ................. 10
Nashville Gas Co. v. Satty, 434 U.S. 136............... 12
New York City Transit Authority v. Beazer, 440 U.S.

Miers cee ke eee oe 12, 23, 24, 25, 26
O’Brien v. Sky Chefs, Inc., G70 F.2d 864 ............... 15
Page v. United States Industries, Inc., 726 F.2d 1038 .... 9
Pegues v. Mississippi State Employment Serv., 699 F.2d

700, Cort. Gemind, 4660S. OP... ck cae ncee 9
Pouncy v. Prudential Insurance Co. of America, 668 F.2d

NN Kose eh see yao, COM th Waa aed ee eA 9, 16
Regner v. City of Chicago, 789 F.2d 534............... 9
Rivera v. City of Wichita Falls, 665 F.2d 531 ........... 21, 24,

25, 26
Robinson v. Polaroid Corp., 732 F.2d 1010 ............ 9
Rossini v. Ogilvy & Mather, Inc., “40. 85-7776 (2d Cir.

We I, Md oS na an er ec Sa ye) Se 8
Rowe v. Cleveland Pneumatic Co. Numerical Control,

I oa ali ake ae re gaetes bs ak eae y
Segar v. Smith, 738 F.2d 1249, cert. denied, 471 U.S.

WEE os Sali anaes ahd a hee ea Oe eo kL ao Y
Sheet Metal Workers v. EEOC, No. 84-1656 (July 2,

LA Geary valva gh as oe see anne ee cae ee a, 18

Stastny v. Southern Bell Telephone & Telegraph Co.,
ef | a aie Aaieby re pt A gn Moneta re: oe y

Cases — Continued: Page
Ste. Marie v. Eastern R.R. Ass’n, 650 F.2d 395 ......... 21
Steelworkers v. Weber, 443 U.S. 193 .........6 5. eee eee 18
Stewart v. General Motors Corp., 542 F.2d 445, cert.

dead, G55 05D, GO ook civ soba ce nee ea hese ewes 9
Talley v. United States Postal Service, 720 F.2d 505, cert.

dented. G66 UES. DRE 65. a. i5 bance eidasnatencs seeks 10
Taylor v. Teletype Corp., 648 F.2d 1129, cert. denied,

tts Seren rar rrr ret yer ry ters a tay 10
Teamsters v. United States, 431 U.S. 324 ............4.4. 13, 14,

15, 16, 20, 21, 23

Texas Dep’t of Community Affairs v. Burcine, 450 U.S.
ins dbcla WARS Lex EDERAL Ra 18
Zahorik v. Cornell University, 729 F.2d 85 ...........-. 44 92

Statutes and regulations:

Civil Rights Act of 1964, Tit. VII, 42 U.S.C. 2000e

et seq.:
PTR ER Same ree err i rr 2
Peg ip toe 0 | rrr rrr 11
Py ein Coe rrr ere rere ry res 28
Pe gih foe ree Peer rs 2
20: FB. Pe CE ek x oie oo hak eee eee eee 19
29 C.F.R.:
Gartinds. CT OR. . kde ini ance aenae sa seneeaas 19
i hg od x 5s ee RAO COREL 23
Cis SMD. 5s Specifically, respondent introduced evidence showing that (App.,
infra, 36a-37a):

In November, 1974, women held 20.8% of the positions in the
Postal Service workforce. The percentage had moved to 23.5%
by November 1980. Nationally, women held 11.5% of the posi-
tions at PES-15 and above in January, 1980.

In 1978, the year of [respondent’s] failed promotion, women oc-
cupied 23 of the 108 postmaster positions in the North Suburban

promotion procedures, the special skills and training that
postmasters must have, the fact that postmasters (in-
cluding respondent) have in the past been promoted both
from within and without the Postal Service work force,
and the reasons that respondent was not promoted to any
of the three vacancies (App., infra, 16a, 19a-24a,
38a-43a). The Postal Service also argued that, since she
had not identified a facially neutral selection device which
had injured her, respondent had not raised a legally
cognizable disparate impact claim (Tr. 24-26, 427-430,
447-449). Respondent countered that the Postal Service’s
“whole promotion procedure” produced the “disparate im-
pact” (id. at 454). After hearing all of the evidence and the
parties’ arguments concerning it, the district court con-
cluded that the Postal Service had not discriminated
against respondent in its promotion decisions — under
either a “disparate treatment” or a “disparate impact”
theory (App., infra, 33a-43a).4

With regard to the “disparate treatment” issue, the court
found that “[respondent] has not proved, by a pre-
ponderance of the evidence, that the Postal Service

MSC, or 21.2% of the total postmaster positions. However, none
of the women postmasters were rated higher than PES-20 and 15
of them were at level PES-15 or lower. Additionally in 1977-1978
a total of 2,008 women were employed in the North Suburban
MSC, 29.4% of the entire Postal Service workforce in the area.
Despite that overall percentage, only four women or 5% [of those
filling positions of PES-19 or higher] were rated in positions of
PES-19 or higher.

* The district court also rejected respondent’s claim that the Postal
Service had retaliated against her in 1982—by reducing her in
grade —for initially raising her Title VII claim in 1978 (App., in/ra,
43a-47a). The court held that the Postal Service had demoted her for
“misfeasance and malfeasance and not in retaliation for * * * her civil
rights claim” (/d. at 46a-47a). The court of appeals affirmed (App.,
infra, 8a-14a). The retaliation claim has no bearing on the issues
raised by this petition and, accordingly, we discuss it no further.

6

failed to promote her because she was a woman” (App.,
infra, 43a). The court said that the Postal Service had a
“legitimate, nondiscriminatory business reason” for not
promoting respondent —i/.e., that the three candidates ac-
tually promoted were either more qualifed or had higher
composite Screening Board ratings than did respondent
(id. at 38a, 41a). Finally, it found that “the procedure used
by the Postal Service to initially select candidates for pro-
motion was permissible and without overt indicia of
discrimination” (id. at 42a).

With regard to the “disparate impact” issue, the court
held that respondent had raised a legally cognizable
discriminatory impact claim even though “the system at-
tacked includes both objective and subjective parts”
(App., infra, 35a). But the court also concluded that,
where “management jobs which demand skills and train-
ing possessed by relatively few individuals” are in issue (id.
at 37a), statistics showing a disparity—even a gross
disparity — between the percentage of females in the lower
and higher work force levels are not by themselves suffi-
cient to establish discriminatory disparate impact (/bid.).
Since respondent had not introduced evidence concerning
the dates on which females had entered the Postal Service’s
work force, the number of females who had actually ap-
plied for promotions, the distribution of females by pay
scale levels in the workforce, or the number of females
who qualified for promotion, the court found her evidence
of disparate impact wanting and granted judgment to the
Postal Service on the disparate impact claim as well
(ibid.).

3. The court of appeals affirmed in part, reversed in
part, and remanded for further proceedings (App., infra,
la-14). The court agreed with the district court that re-
spondent had not supported her allegations of disparate
treatment (id. at 14a). However, the court allowed re-
spondent to proceed on a disparate impact theory and

disagreed with the district court’s conclusion that respond-
ent had failed to support her disparate impact claim.>
“Once [respondent] proved that the Postal Service pro-
motes from within and introduced statistical evidence
showing that there is a gross disparity between the percent-
age of women occupying lower level positions and upper
level positions, she made a sufficient prima facie showing
of discriminatory impact” (id. at 5a). Accordingly, the
court remanded the case to the district court to allow the
Postal Service to bring forward evidence “that few women
occupying lower level positions have applied for upper
level positions or are qualified for upper level positions, or
to bring forward evidence of the job relatedness of its pro-
motion standards” (id. at 7a).

REASONS FOR GRANTING THE PETITION

This case presents two questions of continuing impor-
tance in the administration of Title VII: First, whether a
Title VII plaintiff can state a cause of action based on an
alleged disparate impact arising from a subject“decision-
making process,® and, second, whether a Title VII plain-

* The court of appeals did not explicitly address in its opinion
whether respondent’s challenge to the Postal Service’s subjective,
multi-component promotion procedure presents a legally cognizable
disparate impact claim. But the Postal Service fully briefed the issue as
an alternative ground for affirming the district court’s judgment. See
Brief for the Defendant-Appellee at 14-17 (filed May 3, 1985); see also
Appellee’s Petition for Rehearing and Suggestion for Rehearing En
Banc at 8-13 (filed Mar. 13, 1986). Thus, the Postal Service clearly
raised the issue to the court below and, in deciding that respondent has
in fact established a prima facie case of disparate impact, the court
necessarily decided it.

* By “subjective decisionmaking process,” we mean a decision-
making process that is not exclusively comprised of “quantifiable or
objectively verifiable selection criteria which *** [can be]
mechanically applied * * *” (Zahorik v. Cornell University, 729 F.2d
85, 9S (2d Cir. 1984)). We discuss this definitional issue more fully
(page 15, & n.15 infra).

8

tiff establishes a prima facie disparate impact claim when
she shows that her employer promotes from within in fill-
ing upper level positions requiring managerial ability and
other special skills and that a gross disparity exists between
the percentage of females occupying those upper level
positions and the lower level positions in the employer’s
work force. We submit that both questions warrant this
Court’s review.

1. As tothe first question, the Postal Service argued to
both the district court and the court of appeals that re-
spondent had not raised a legally cognizable disparate im-
pact claim since she did not identify an objective, facially
neutral practice or procedure that served dispropor-
tionately to limit, segregate, or classify female employees.
Respondent countered that it is permissible for her to at-
tack the Postal Service’s decisionmaking process as a
whole, notwithstanding its subjective character. The
district court agreed with respondent, holding that
“discriminatory impact analysis may be applied here,
though the [multi-component] procedure which is
challenged consists of subjective parts” (App., infra, 35a).
The court of appeals affirmed. The decision of the court
of appeals here conflicts with the decisions of other courts
of appeals and represents an incorrect and unworkable ap-
plication of the disparate impact doctrine.

a. There is much confusion among the courts of appeals
concerning whether a Title VII plaintiff can maintain a
disparate impact cause of action without first identifying
an objective employment practice or procedure that causes
an alleged adverse impact. See generally B. Schlei & P.
Grossman, Employment Discrimination Law 1288 (2d ed.
1983). The Second and Fourth Circuits have held that dis-
parate impact analysis does not apply in challenges to sub-
jective decisionmaking processes. See, e.g., Rossini v.
Ogilvy & Mather, Inc., No. 85-7776 (2d Cir. Aug. 14,
1986), slip op.; EEOC v. Federal Reserve Bank, 698 F.2d

“

9

633, 638-639 (4th Cir. 1983), rev’d on other grounds sub
nom. Cooper v. Federal Reserve Bank, 467 U.S. 867
(1984); Stastny v. Southern Bell Telephone & Telegraph
Co., 628 F.2d 267, 274 n.10 (4th Cir. 1980). The First Cir-
cuit has expressed grave concerns about the theory’s appli-
cability to subjective decisionmaking processes. See, e.g.,
Latino Unidos v. Secretary of HUD, 41 Fair Empl. Prac.
Cas. (BNA) 839, 848 (Ist Cir. 1986); Robinson v. Polaroid
Corp., 732 F.2d 1010, 1015 (1st Cir. 1984). By contrast,
the Sixth, Eleventh, and District of Columbia Circuits
have held that a disparate impact claim is cognizable even
though an objective, facially neutral, employment practice
has not been identified. See, e.g., Rowe v. Cleveland
Pneumatic Co. Numerical Control, 690 F.2d 88, 93 (6th
Cir. 1982); Griffin v. Carlin, 755 F.2d 1516, 1524-1525
(11th Cir. 1985); Segar v. Smith, 738 F.2d 1249, 1270-1272,
1288 n.4 (D.C. Cir. 1984), cert. denied, 471 U.S. 1115
(1985). The Courts of Appeals for the Fifth,’ Seventh,®

’? Compare Pouncy v. Prudential Insurance Co. of America, 668
F.2d 795, 800-801 (Sth Cir. 1982) (disparate impact analysis does not
apply to subjective, mixed-component employment decisions), and
Pegues v. Mississippi State Employment Serv. , 699 F.2d 760, 765 (Sth
Cir.), cert. denied, 464 U.S. 991 (1983) (same), with Page v. United
States Industries, Inc., 726 F.2d 1038, 1045-1046 (Sth Cir. 1984)
(assessing lawfulness of a “subjective promotional system” under both
disparate treatment and disparate impact analysis).

®’ Compare Coates v. Johnson & Johnson Co., 756 F.2d 524,
530-531 n.4 (7th Cir. 1985) (no disparate impact claim where no
“facially neutral” rules identified), with Stewart v. General Motors
Corp., 542 F.2d 445, 450-451 (7th Cir. 1976), cert. denied, 433 U.S.
919 (1977) (“highly subjective and loosely structured” promotion prac-
tices subject to disparate impact theory), and Regner v. City of
Chicago, 789 F.2d 534, 539 (7th Cir. 1986) (same).

10

Eight,’ Ninth, '° and Tenth'! Circuits have found the issue
so perplexing that panels within those circuits have
reached conflicting answers.'? This Court’s intervention is
needed to resolve the conflicts and to settle the confusion
that presently exists among the courts of appeals.

b. On the merits, we submit that the court of appeals
erred in allowing respondent to challenge the Postal Serv-
ice’s subjective, multi-component promotion procedure on
a disparate impact theory. The court’s holding on this
issue is inconsistent with the decisions of this Court.

% Compare Taylor v. Teletype Corp., 648 F.2d 1129, 1132-1133 n.6
(8th Cir.), cert. denied, 454 U.S. 969 (1981) (disparate impact theory
not available to challenge subjective decisionmaking process), Harris
v. Ford Motor Co., 651 F.2d 609, 611 (8th Cir. 1981) (same), and
Talley v. United States Postal Service, 720 F.2d 508, 507 (8th Cir.
1983), cert. denied, 466 U.S. 952 (1984) (same), with Gilbert v. City of
Little Rock, 722 F.2d 1390, 1397-1398 (8th Cir. 1983), cert. denied,
466 U.S. 972 (1984) (allowing plaintiff to use disparate impact theory
without identifying an objective, neutral employment practice), and
EEOC v. Rath Packing Co., 787 F.2d 318, 328 (8th Cir. 1986), peti-
tion for cert. pending, No. 86-67 (same).

'© Compare Atonio v. Wards Cove Packing Co., 768 F.2d 1120,
1131-1133 (9th Cir. 1985) (petition for rehearing en banc granted) (re-
jecting disparate impact challenge to subjective hiring procedures),
with Hung Ping Wang v. Hoffman, 694 F.2d 1146, 1148 (9th Cir.
1982) (applying disparate impact challenge to the absence of an objec-
tive promotion standard).

'! Compare Mortensen v. Callaway, 672 F.2d 822, 824 (10th Cir.
1982) (plaintiff could not assert disparate impact claim since “she
ha[d] not pointed to any employment practice that, neutral on its face,
has caused women not to be promoted”), with Bauer v. Bailar, 647
F.2d 1037, 1043 (10th Cir. 1981) (applying disparate impact to subjec-
tive hiring and promotion decisions).

'2 To our knowledge, the Third Circuit has not yet addressed the
issue.

11

By enacting Title VII, Congress in 1964 made clear that
employers could no longer intentionally select among ap-
plicants and employees on the basis of race, sex, or other
criteria listed in the statute (42 U.S.C. 2000e-2(a)(1)). Less
clear, however, was whether employers could, in good
faith and without intent to discriminate, continue to use
standardized tests and other mechanical selection devices.
See S. Rep. 91-1137, 91st Cong., 2d Sess. 4 (1970). For a
number of reasons, employers often prefer to use objec-
tive rather than subjective selection procedures: Standard-
ized selection devices are less expensive to administer; they
produce consistent and comparable results; and, by
depriving personnel officers of discretionary authority,
they help ensure that Title VIi’s commands are obeyed by
those with the greatest opportunity to abuse them. See
Cooper & Sobol, Seniority and Testing Under Fair
Employment Laws: A General Approach To Objective
Criteria Of Hiring And Promotion, 82 Harv. L. Rev.
1598, 1637-1638 (1969). Because, however, it is difficult
and expensive to fine-tune such objective devices so that
they measure only qualities necessary to specific jobs,
employers sometimes use tests and other specific qualifica-
tions that overstate what is necessary for competent per-
formance and that, because of the lingering effects of
society’s past discrimination, may disproportionately ex-
clude members of minority groups from various employ-
ment Opportunities. See id. at 1638-1649; see generally
Blumrosen, Strangers In Paradise: Griggs v. Duke Power
Co. And The Concept of Employment Discrimination, 7}
Mich. L. Rev. 59, 66-75 (1972).

It is against this background that the Court, in Griggs v.
Duke Power Co., 401 U.S. 424 (1971), first approved the
use Of disparate impact theory to establish unlawful
employment discrimination. In Griggs, the Court held that
“practices, procedures, or tests neutral on their face, and
even neutral in terms of intent, cannot be maintained if

12
they operate to ‘freeze’ the status quo of prior dis-
criminatory employment practices” (401 U.S. at 430). The
Court determined that Congress had “required * * * the
removal of artificial, arbitrary, and unnecessary barriers
to employment” (id. at 431) and, in the Court’s view,
“employment procedures or testing mechanisms that
operate as ‘built-in headwinds’ for minority groups and are
unrelated to measuring job capability” constitute such ar-
tificial barriers (id. at 432). Thus, while the Court con-
cluded that “[nJothing in the Act precludes the use of
testing or measuring procedures” (id. at 436), it also deter-
mined that “Congress has forbidden * * * giving these
devices and mechanisms controlling force unless they are
demonstrably a reasonable measure of job performance”
(ibid.) (emphasis added). Rather, the Court held, “Con-
gress has commanded * * * that any tests used must
measure the person for the job and not the person in the
abstract” (ibid.).

Thus, in approving use of the disparate impact theory,
the Griggs Court was responding to the special exclu-
sionary problems associated with the use of objective
selection devices —“practices, procedures or tests neutral
on their face.” This focus on the problems caused by ob-
jective selective devices reappears in the Court’s subse-
quent disparate impact cases, each of which has involved
an objective, facially neutral employment practice. See,
e.g., Albemarle Paper Co. v. Moody, 422 U.S. 495 (1975)
(written tests); General Electric Co. v. Gilbert, 429 U.S.
125 (1976) (exclusion from disability plan due to pregnan-
cy); Dothard v. Rawlinson, 433 U.S. 321 (1977) (height
and weight requirements); Nashville Gas Co. v. Satty, 434
U.S. 136 (1977) (rule denying accumulated seniority to
employees returning to work after pregnancy); New York
City Transit Authority v. Beazer, 440 U.S. 568 (1979)
(anti-narcotics rule); Connecticut v. Teal, 457 U.S. 440
(1982) (written examination).

13

In contrast, where subjective selection devices have been
in issue, and thus where the unique exclusionary problems
associated with objective selection devices are not present,
the Court has instead required plaintiffs to prove
discriminatory motivation. See, e.g., Furnco Construction
Corp. v. Waters, 438 U.S. 567 (1978) (subjective hiring
practice); Hazelwood School Dist. v. United States, 433
U.S. 299 (1977) (same); Teamsters v. United States, 431
U.S. 324 (1977) (same); McDonnell Douglas Corp. v.
Green, 411 U.S. 792 (1973) (subjective refusal to rehire).
Indeed, the Court has twice indicated that the reasoning of
Griggs does not apply in cases where plaintiffs are
challenging subjective decisionmaking processes.

Most specifically, in Furnco Construction Corp. v.
Waters, the Court expressly contrasted the selection device
in issue—an employer’s subjective hiring practices — with
“employment tests * * * or particularized requirements
such as the height and weight specifications * * * ” (438
U.S. at 575 n. 7). The Court determined that these subjec-
tive hiring practices should be assessed under the disparate
treatment, and not under the disparate impact, framework
(id. at S575 & n.7).'3

More generally, in McDonnell Douglas Corp. v. Green,
411 U.S. at 805-807, the Court contrasted a subjective
decision to dismiss an employee for misconduct with the
type of objective decisionmaking processes at issue in
Griggs. The Court noted that Griggs (411 U.S. at 806 (cita-
tion omitted)):

* * * dealt with standardized testing devices which,
however neutral on their face, operated to exclude
many blacks who were capable of performing effec-

'3 Justice Marshall dissented “from the Court’s apparent decision
* * * to foreclose on remand further litigation on the Griggs question
of whether [the employer’s] hiring practices had a disparate impact”
(438 U.S. at 583) (Marshall, J., concurring in part and dissenting in

part).

14

tively in the desired positions. Griggs was rightly con-
cerned that childhood deficiencies in * * * education
and background of minority citizens, resulting from
forces beyond their control, not be allowed to work a
cumulative and invidious burden on such citizens for
the remainder of their lives. Respondent, however,
appears in different clothing. * * * [His employer]
does not seek his exclusion on the basis of a testing
device which overstates what is necessary for compe-
tent performance, or through some sweeping dis-
qualification * * *. [His employer] assertedly rejected
[him] for unlawful conduct * * * and * * * this can-
not be thought the kind of “artificial, arbitrary, and
unnecessary barriers to employment” which the Court
found to be the intention of Congress to remove.

Thus, the Court in McDonnell Douglas vacated a lower
court decision that had apparently applied the Griggs re-
quirement of “job-relatedness” to the reasons given to
justify a subjective dismissal decision (411 U.S. at
805-806).

The holdings in Furnco and McDonnell Douglas “derive
from the basic distinction * * * between disparate impact
and disparate treatment litigation” (3 A. Larson & L.
Larson, Employment Discrimination § 76.34, at 15-87
(1984)). Disparate impact litigation challenges “facially
neutral” selection procedures —/.e., employment practices
that are mechanical in nature and that limit, segregate, or
classify independently of operator bias. See Teamsters v.
United States, 431 U.S. at 335-336 n.15. Disparate treat-
ment litigation challenges “judgmental” selection—/.e.,
the use or application of non-mechanical, operator-
dependent procedures or criterion. See McDonnell
Douglas Corp. v. Green, 411 U.S. at 802-806; Teamsters
v. United States, 431 U.S. at 335-336 n. 15; Burrus v.
United Tel. Co., 683 F.2d 339 (10th Cir.), cert. denied,
459 U.S. 1071 (1982); O’Brien v. Sky Chefs, Inc., 670 F.2d

|

15

864 (9th Cir. 1982). When an employer’s decisionmaking
process is in part discretionary, “there is simply no
‘neutral’ factor involved. * * * [WJhat is going on is an ad
hoc decision process in which a subjective judgment is
being made about an individual” (3 A. Larson & L. Lar-
son, supra, at 15-87 to 15-88; see also id. at 15-91 to
15-98). Accordingly, such subjective decisionmaking proc-
esses are rightly assessed only for their operator’s motiva-
tion—the sine qua non of a disparate treatment case.'4
In suggesting that disparate impact theory is applicable
only to objective (and not to subjective) decisionmaking
processes, we do not imply that the line between subjective
and objective decisionmaking processes — and thus the line
between cases subject to disparate impact and disparate
treatment analysis—is always obvious. We _ suggest,
however, that the distinction turns on whether the deci-
- sionmaking process involves “quantifiable or objectively
verifiable selection criteria which are mechanically applied
* * * ” (Zahorik v. Cornell University, 729 F.2d 85, 95 (2d
Cir. 1984); see also McDonnell Douglas Corp. v. Green,
411 U.S. at 806 & n.21), and we believe that courts can
reasonably make this determination. Here, of course, the
district court did precisely that and found the process in
issue to be partially subjective. See App., infra, 35a-36a.'>

'4 Of course, a plaintiff can still use statistical evidence to prove
discriminatory motivation. See Hazelwood School Dist. v. United
States, 433 U.S. 299, 306-313 (1977); Teamsters v. United States, 431
U.S. at 335-336 n.15, 339-340 n.20.

'S Because we suggest that only quantifiable or objectively
verifiable decisionmaking processes are subject to disparate impact
theory, we agree with Professor Larson that selection processes which
include both objective and subjective components must be considered
non-quantifiadie or verifiable, and thus subjective. See 3 A. Larson &
L. Larson, supra, at 15-91 to 15-98. In this case, the district court
held, thai the Postal Service’s promotion procedure is precisely such a

}

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16

Allowing plaintiffs to proceed on a disparate impact
theory against such decisionmaking processes, which are
neither quantifiable or objectively verifiable, would have
consequences incompatible with the policies underlying
Title VII itself. Those consequences result from the dif-
ferent defenses legally available to employers in disparate
treatment and disparate impact cases. In a disparate treat-
ment case, after a plaintiff establishes an inference of
discriminatory intent (by use of the McDonnell Douglas
factors or by other circumstantial or statistical evidence),
the employer must offer evidence of a legitimate, non-
discriminatory reason for the actions it has taken. See
Teamsters v. United States, 431 U.S. at 342; McDonnell
Douglas Corp. v. Green, 411 U.S. at 802. Having weighed
alternatives and exercised judgment, the employer is re-
quired to articulate the reasons it had for the actions it
took, and in that way is given the chance to refute the in-
ference that an improper discriminatory motive was at
work.

mixed component system. See App., infra, 35a-36a. Accordingly, we
believe that the courts below erred in allowing respondent to proceed
on a disparate impact theory.

Of course, even where a mixed-component selection process is in-
volved, a plaintiff can challenge an objective component of that proc-
ess for its own disparate impact. See Connecticut v. Teal, 457 U.S. 440
(1982). However, since respondent has not made any such allegation
in this case, the decisions below cannot be defended on that basis.

Finally, we note that this petition does not address the permissibility
of a plaintiff pursuing a disparate impact claim directed at the bottom
line results of a multi-step, but completely objective, decisionmaking
process. Compare Pouncy v. Prudential Insurance Co. of America,
668 F.2d at 200-801 (suggesting that disparate impact theory never ap-
plies to any multi-component systems, even if completely objective),
with Griffin v. Carlin, 755 F.2d at 1525 (suggesting that disparate im-
pact theory always applies to all multi-component systems). That issue
is not raised by the facts of this case, which involve the Postal Service’s
mixed-component promotion procedure.

17

By contrast, in a disparate impact case, after a plaintiff
establishes a statistically significant disparity in the treat-
ment of majority and minority workers, the employer
must “validate” the device that cause the disparity —/.e.,
show by rigorous empirical proof that the selection device
accurately assesses necessary job criteria. See A/bemarle
Paper Co. v. Moody, 422 U.S. at 425-436. While this is an
extremely expensive and time-consuming process,'® writ-
ten examinations, height and weight requirements, and
other objective personnel selection devices arguably can be
validated in this fashion. The same cannot be said of sub-
jective selection processes: They are not susceptible to
such rigorous validation and, practically speaking, may
not be susceptible to validation at all. See McDonnell
Douglas Corp. v. Green, 411 U.S. at 802, 806 n.21;3 A.
Larson & L. Larson, supra, at 15-85 to 15-86; see also 29
C.F.R. 1607.6B(1). Thus, employers are inherently less
able to show that a subjective decisionmaking process is
justified by business necessity and, if plaintiffs are allowed
to challenge subjective decisionmaking processes on a
disparate impact theory, will have “little choice * * * but
to engage in * * * subjective quota system[s] of employ-
ment selection.” Albemarle Paper Co. v. Moody, 422 U.S.
at 449 (Blackmun, J., concurring in the judgment); see
also Atonio v. Wards Cove Packing Co., 768 F.2d 1120,
1133 (9th Cir. 1985) (“Were the facial-neutrality threshold
to disappear or be ignored, * * * [rjather than being an ir-
relevant factor as envisoned, race (or sex, etc.) could then
become an overriding factor in employment decisions.”).

'© Lerner, Employment Discrimination: Adverse Impact, Validity,
and Equality, 1979 Sup. Ct. Rev. 17, 18 n.6; Gwartney, Asher,
Haworth & Haworth, Statistics, the Law, and Title VII: An
Economist’s View, 54 Notre Dame Law. 633, 643 (1979).

18

“This, of course, [would be] far from the intent of Title
VII” (Albemarle Paper Co. v. Moody, 422 U.S. at 449)
(Blackmun, J., concurring in the judgment). Title VII
does “not require employers or labor unions to use racial
quotas or to grant preferential treatment to racial
minorities in order to avoid being charged with unlawful
discrimination” (Sheet Metal Workers v. EEOC, No.
84-1656 (July 2, 1986), slip op. 27). To the contrary, it
prohibits them from doing so. See McDonald v. Santa Fe
Trail Transportation Co., 427 U.S. 273 (1976);
Firefighters v. Stotts, 467 U.S. 561, 589 n.4 (1984)
(O’Connor, J., concurring).

To be sure, in some circumstances, employers might
avoid this dilemma by replacing their subjective decision-
making processes with completely objective ones. But, for
many employment decisions, especially decisions involv-
ing professional positions or managerial positions of the
type that respondent sought here, objective criteria do not
exist and cannot reasonably be derived. See Maltz, Title
VII and Upper Level Employment—A Response to Pro-
fessor Bartholet, 77 Nw. U. L. Rev. 776, 787-788 (1983).
Moreover, the “statute was not intended to ‘diminish tradi-
tional management prerogatives’ ” (Texas Dep’t of Com-
munity Affairs v. Burdine, 450 U.S. 248, 259 (1981)
(quoting Steelworkers v. Weber, 443 U.S. 193, 207
(1979)), or to “impose a duty to adopt * * * procedure[s]
that maximize[] [selection] of minority employees”
(Furnco Construction Corp. v. Waters, 438 U.S. at
577-578) . The legislative history of Title VII demonstrates
that Congress intended that “ ‘management prerogatives,
and union freedoms * * * be left undisturbed to the
greatest extent possible.’ ” Steelworkers v. Weber, 443 U.S.
at 206 (quoting H.R. Rep. 914, 88th Cong., Ist Sess. Pt. 2,
at 29 (1963)). Congress simply did not intend to discourage
employers from experimenting and using innovative per-
sonnel selection methods, or to require employers to use
only objective selection devices. See Contreras v. City of

19

Los Angeles, 656 F. 2d 1267, 1278 (9th Cir. 1981), cert.
denied, 455 U.S. 1021 (1982); 110 Cong. Rec. 11848 (1964)
(remarks of Senator Humphrey) (Title VII does not “per-
mit the Government to control the internal affairs of
employers * * * ”). Congress required only that em-
ployers’ subjective decisions not be intentionatiy dis-
criminatory. See Furnco Constrction Corp. v. Waters, 438
U.S. at 575, 577-578.

Significantly, in addition to her disparate impact claim,
respondent raised a disparate treatment claim on which
both the district court and the court of appeals found for
the Postal Service. The district court expressly found that
“the procedure used by the Postal Service to initially select
candidates for promotion consideration was permissible
and without overt indicia of discrimination” (App. infra,
42a). The court also found that the Postal Service had a
“legitimate, nondiscriminatory reason” for not promoting
respondent (id. at 4la). The court of appeals affirmed
these findings. See App., infra, 14a. We submit that any
additional inquiry into such promotion procedures will
undermine the delicate accommodation of policies that
Title VII makes.'’ The contrary resolution of this issue by
the court of appeals warrants review by this Court.

'7 Though the Equal Employment Opportunity Commission’s
Uniform Guidelines on Employee Selection Procedures (1978), 29
C.F.R. Pt. 1607, contain directives which point in different directions,
those Guidelines are not inconsistent with the position taken here. The
Guidelines provide that the “use of any selection procedure which has
an adverse impact on * * * employment * * * opportunities of
members of any race, sex, or ethnic group will be considered
discriminatory * * * unless * * * the procedure has been validated
*** or the provisions of section 6 [of the Guideline] * * * are
satisfied” (29 C.F.R. 1607.3A) (emphasis added). A “selection pro-
cedure” is defined to include “[aJny measure, combination of
measures, Or procedure used as a basis for any employment decision{s}
* * * includ{ing] the full range of assessment techniques from tradi-
tional paper and pencil tests * * * through informal or casual inter-
views and unscored application forms” (29 C.F.R. 1607.16Q).

20

2. Assuming, arguendo, that the Postal Service’s sub-
jective promotion procedure can be challenged under the
disparate impact theory, we further ask that the Court
determine whether respondent’s statistics were sufficient
to establish that that procedure has a prima facie
discriminatory impact. The district court. held those
Statistics to be patently inadequate. It held that, where
“management jobs which demand skills and training
possessed by relatively few individuals” are in issue,
statistics reflecting the selection rate rather than data
relating only to some imbalance in the workforce are re-
quired to establish such a prima facie case (App., in/ra,
37a). The court of appeals reversed, holding that, “[o]nce
[respondent] proved that the Postal Service promotes
from within and introduced statistical evidence showing
that there is a gross disparity between the percentage of
women occupying lower level positions and upper level

Section 6 of the Guidelines goes on to state, however,that “[t}here are
circumstances in which a user cannot or need not utilize the validation
techniques contemplated by these guidelines” (29 C.F.R. 1607.6B (em-
phasis added)), that such “circumstances” include the use of “informal
or unscored selection procedure[s]” (Section 1607.6 B(1)), and that,
where such informal or unscored selection procedures are involved,
the user need only “justify continued use of the procedure[{s] in accord
with Federal law” (ibid.). See generally 43 Fed. Reg. 38290, 38291 &
n.17 (1978); 44 Fed. Reg. 11196, 12001-12002 (1979).

While the Guidelines do not expressly so state, we believe that an
employer justifies “continued use of the procedure in accord with
Federal law” by setting forth legitimate, nondiscriminatory reasons
for maintaining the selection procedure and for applying it in par-
ticular cases, as is required in disparate treatment cases. See Teamsters
v. United States, 431 U.S. at 342; McDonnell Douglas Corp. v. Green,
411 U.S. at 802. Otherwise, the Guidelines would leave the employer
with no possible defense to a showing that its subjective decision-
making process has an adverse impact and, as the inclusion of Section
6 indicates, the Guidelines clearly do not contemplate placing the
employer in such a dilemma.

positions, she made a sufficient prima facie showing of
discriminatory impact” (id. at Sa). This holding of the
court of appeals is worthy of this Court’s review.

a. Thecourt of appeals’ holding is substantially incon-
sistent with the decisions of at least four other circuit
courts dealing with the use of statistical proof in employ-
ment discrimination cases.'® In situations involving pro-
motion or selection for higher level positions requiring
special skills or abilities, the courts of appeals for the Sec-
ond, Fourth, Fifth, and District of Columbia Circuits
have all held that a plaintiff cannot establish a prima facie
case merely by showing that the employer promotes from
within and that there is an imbalance between minority
representation in the higher and lower levels of the
employer’s workforce. See Ste. Marie v. Eastern R.R.
Ass’n, 650 F.2d 395, 400-401 (2d Cir. 1981); EEOC v.
Radiator Specialty Co., 610 F.2d 178, 184-186 (4th Cir.
1979); EEOC v. Chesapeake & O. Ry., 577 F.2d 229, 233
(4th Cir. 1978); Rivera v. City of Wichita Falls, 665 F.2d
531, 546 (Sth Cir. 1982); Metrocare v. Washington
Metropolitan Area Transit Auth., 679 F.2d 922, 930 (D.C.
Cir. 1982). Rather, in such cases, the courts have held
that, to support an inference that minority employees have
been selected at a substantially disproportionate rate, a

'® The cases we cite include disparate treatment as well as disparate
impact cases. In citing disparate treatment cases, we are not unmind-
ful that the plaintiff in a disparate treatment case carries the added
burden of proving discriminatory intent. See Teamsters v. United
States, 431 U.S. at 335-336 n.15. However, where statistics are in-
volved, both disparate treatment and disparate impact challenges to
promotion procedures must, as a threshold requirement, present data
sufficient to give rise to an inference of a substantially dispropor-
tionate rate of selection. See B. Schlei & P. Grossman, supra, at
1286-1289, 1331-1346. Accordingly, disparate treatment cases poin-
ting out the insufficiencies of plaintiffs’ prima facie statistical proofs
are highly probative of the issue at hand.

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22

Title VII plaintiff must offer evidence from which conclu-
sions can reasonably be drawn about the results produced
by the selection process. That is, the plaintiff must present
evidence about the actual selections during the relevant
time period and, in appropriate circumstances, evidence
about the qualifications of those in the work force, the ex-
pressed interests of those minority persons in advancing to
the positions in question, and/or, the actual group of can-
didates considered for promogon. Because respondent’s
statistical data says nothing about actual selections made,
and does not account for any of these other critical
variables, it cannot suppori any inference of a dispropor-
tionate selection rate (as the district court held). We
therefore ask this Court to intervene and clarify the
thresholds that a Title VII plaintiff’s statistics must satisfy
in order to establish a prima facie case of adverse selec-
tion.

b. On the merits, we submit that the court of appeals
erred in finding that respondent’s quite limited statistical
evidence, relating to the proportion of women in various
parts of the Postal Service’s work force, was sufficient to
establish a prima facie case.

Respondent demonstrated, and the district court found,
that women occupied approximately one-fifth of both the
overall Postal Service work force '? and the postmaster
positions in the North Suburban MSC in 1978, the year of
the challenged decisions. See App., infra, 5a n.1. Re-
spondent also showed that none of the female postmasters
were rated higher than pay scale level-20 and that 15 of the
23 female postmasters were at pay scale level-15 or below
(ibid.). Finally, respondent demonstrated that, while the
Postal Service has positions of unspecified description in

'9 The statistics showed that between 1974 and 1980 the represen-
tation of women in the Postal Service work force changed from 20.8%
to 23.5%.

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23

the North Suburban MSC ranging as high as pay scale
level-27, only five percent of the women in that work force
were rated in pay scale levels-19 or higher (ibid.). These
statistics are not probative of adverse selection.

“Statistics * * * come in infinite variety and, like any
other evidence, * * * their usefulness depends on all of the
surrounding facts and circumstances” (7eamsters v.
United States, 431 U.S. at 340). When properly con-
structed, statistics can aid in determining whether employ-
ment actions have resulted from discrimination or from
legitimate, nondiscriminatory employinent requirements
(id. at 339-340). But, like other circumstantial evidence,
statistics must meet certain thresholds of sufficiency if
they are to be probative of discrimination. See ibid.,
Bazemore v. Friday, No. 85-93 (July 1, 1986), slip op.
12-13 & n.10; see generally B. Schlei & P. Grossman,
supra, at 1331-1346. Specifically, as noted in Dothard v.
Rawlinson, 433 U.S. 321 (1977), the plaintiff's proof must
create an inference that the “standards in question select
applicants * * * in a significantly discriminatory pattern”
(id. at 329) (emphasis added); see also 29 C.F.R. 1607.4
(EEOC Guidelines emphasizing that proof of disparate
impact must focus on selection rates).

In New York City Transit Authority v. Beazer, 440 U.S.
568 (1979), the Court discussed deficiencies in statistical
proof that prevent the drawing of any inference about the
rate of selection. In Beazer, the plaintiffs challenged a
public employer’s policy against hiring persons on
methadone maintenance. They claimed that the policy had
a discriminatory disparate impact on blacks and Hispanics
and, in that regard, introduced statistics showing that 63
to 65% of the persons in New York receiving methadone
maintenance in public programs were black and Hispanic.
But the Court found the plaintiffs’ evidence too unrefined
to be helpful (440 U.S. at 585):

We do not know * * * how many of these persons ever
worked for or sought to work for [this employer].
Thfese] statistic[s] revea[l] little if anything

24

about the racial composition of the class of [this
employer’s} employees receiving methadone treat-
ment. More particularly, it tells us nothing about the
class of otherwise-qualified applicants and employees
* * * improperly excluded [from] the * * * analysis.

440 U.S. at 585-586. Thus, while the Court did not have to
decide whether the plaintiffs’ statistics actually established
a prima facie case of disparate impact (because the
employer showed that the challenged policy was job-
related) (id. at 587), the Court emphasized that the plain-
tiffs’ demonstration of the challenged policy’s effect on
applicants was “[a]t best * * * weak” (ibid.), and con-
cluded that, “when the entire record is examined[,] it is
clear that the two statistics on which [the plaintiffs] and
the district court relied [did] not prove a violation of Title
VII” (id. at 584).

Like Griggs, Albemarle, and Dothard before it, Beazer
teaches that, to establish a prima facie case of disparate
impact, the plaintiff must create an inference that the
selection procedure “select[s] applicants for hire or promo-
tion in a racial [or gender] pattern significantly different
from that of the pool of applicants” (A/bemarle Paper Co.
v. Moody, 422 U.S. at 425) or, in appropriate cir-
cumstances, in a pattern different from that of the general
work force as a whole. See New York City Transit
Authority v. Beazer, 440 U.S. at 584-587; see also
Albemarle Paper Co. v. Moody, 422 U.S. at 425; Griggs v.
Duke Power Co., 401 U.S. at 429-430; Dothard v. Rawlin-
son, 433 U.S. at 329. Statistics merely showing a disparity
between levels of a work force will not do so. They show
nothing about how many people were promoted or who
among those promoted were male or female (or black or
white). See New York City Transit Authority v. Beazer,
440 U.S. at 585-586; Rivera v. City of Wichita Falls, 665
F.2d at 546-547. Nor do such statistics address in any way
whether members of the minority group were interested in,
or considered for, the jobs in question. See New York City

25

Transit Authority v. Beazer, 440 U.S. at 585-586. And
they do not indicate what skills or training members of the
identified labor pools have or can easily acquire. See
Metrocare v. Washington Metropolitan Area Transit
Auth., 679 F.2d at 930; cf. Mayor v. Educational Equality
League, 415 U.S. 605, 619-621 (1974). Accordingly, both
this Court and the courts of appeals have held that, where
statistics do not expressly reflect or reasonably approx-
imate the rates at which employees are selected, they do
not establish an inference that the procedure has adversely
selected minority employees. See, e.g., New York City
Transit Authority v. Beazer, 440 U.S. at 585-587;
Hazelwood Schooi Dist. v. United States, 433 U.S. at 308
n.13; Mayor v. Educational Equality League, 415 U.S. at
620-621; Rivera v. City of Wichita Falls, 665 F.2d at
546-547; Metrocare v. Washington Metropolitan Area
Transit Auth., 679 F.2d at 930.?°

20 In Dothard, this Court accepted plaintiffs’ “generalized national
Statistics” as a proxy for the potential applicant pool available to the
employer. See Dothard v. Rawlinson, 433 U.S. at 330. But, in using
these general availability figures, the Court still recognized that the
ultimate question was whether the selection process in issue had a
disproportionate exclusionary effect on women as compared to men.
See id. at 329-330 & n.12. The Court did not simply inquire whether
there were fewer women in the work force than in the general popula-
tion.

Moreover, the Dothard Court was only willing to use such
generalized statistics because “there was no reason tc suppose that
physical height and weight characteristics of Alabama men and
women differ markedly from those of the national population” (433
U.S. at 330), and because “[t]he application process itself might not
[have] adequately reflect[ed] the actual potential applicant pool, since
otherwise qualified people might [have] be[en] discouraged from ap-
plying because of a self-recognized inability to meet the very standards
challenged as being discriminatory” (ibid.). The Dothard Court’s use
of such generalized data, therefore, does not excuse respondent, in a
case involving promotions to management or higher level positions,
from her ordinary burden of accounting for qualifications of potential

26

Here, of course, respondent made no effort to account
for any of the variables that this Court has indicated can
be used to establish an inference of disparate selection
rate. She presented no evidence about the relative numbers
of men and women who have actually been promoted. She
made no effort to account for the flow of applicants into
and within the Postal Service’s work force. She did not
show the time period over which the disparity in minority
representation had developed, or how women are dis-
tributed in the various pay scale levels. And, though the
Postal Service “demonstrated that the persons selected to
fill the vacancies were required to have high levels of
management skills” (App., infra, 4la; see also id. at
35a-37a), and that numerous applicants were deemed lack-
ing even the minimum qualifications necessary for promo-
tion (id. at 20a), respondent presented no evidence about
the qualifications of women in the lower levels of the work
force. She showed only that the Postal Service has a policy
of promoting from within and that an arguably gross dis-
parity exists between the percentage of females occupying
the low-level and high-level positions in the Postal
Service’s work force. Such proof sheds no light on the
operation or exclusionary effects of the challenged promo-
tion procedure and, accordingly, is insufficient to
establish any inference of an adverse selection rate.

Moreover, the Postal Service, by cross-examination and
rebuttal, argued that respondent’s statistics had no pro-
bative value whatsoever. It showed that, in each of the
three promotions that respondent challenged, only one of
approximately 30 applicants was female (and, thus, that

applicants, actual applicant flow data, or at least actual selection
rates. See New York City Transit Authority v. Beazer, 440 U.S. at
584-587; Dothard v. Rawlinson, 433 U.S. at 348-349 (opinion of
White, J.) (arguing that plaintiff did not establish that all members of
labor pool used were interested in job in issue); Rivera v. City of
Wichita Falls, 655 F.2d at 546-547; Metrocare v. Washington
Metropolitan Area Transit Auth., 679 F.2d at 930.

27

females may not regularly seek promotion); that the
Postal Service has in the past hired postmasters from out-
side of its own work force; that women have only recently
begun to enter the Postal Service’s work force in large
numbers (and that this recent entrance may account for
the high percentage of females in the lower levels); that
pay scale level-22 jobs require unique management skills;
and that the Postal Service denied respondent a promotion
because other, more highly-skilled, employees were
available. On the basis of this full evidentiary record, the
district court held that respondent’s statistics did not
establish that the Postal Service had selected employees at
a discriminatory rate. This finding is supported by the
evidence and should have disposed of the case.

In remanding the case with instructions that the Postal
Service can rebut respondent’s statistics only with
“evidence of a low percentage of female applicants for
upper level jobs or evidence of the lack of qualifications of
women in lower level positions” (App., infra, 7a-8a.), the
court of appeals has apparently dismissed out of hand the
Postal Service’s cross-examination and rebuttal testimony
and held instead that gross statistical imbalances can be
refuted only with applicant flow or qualifications data.
This approach requires the Postal Service to bear the
burden and expense of actually proving that its procedure
does not have a disparate impact, rather than simply pro-
ducing evidence to dispel any inference created by re-
spondent’s meager proof. In doing so, the court of appeals
has reversed traditional burdens of proof in a way that will
unnecessarily delay the resolution of legitimate Title VII
suits, complicate and impede the prompt evaluation and
disposition of frivolous Title VII claims, and further none
of the policies that Title VII seeks to promote.?! This
Court’s review is warranted.

2! That the district court found respondent to be less qualified than
those actually promoted underscores the incorrectness of the court of

28

CONCLUSION

The petition for a writ of certiorari should be granted.
Respectfully submitted.

CHARLES FRIED
Solicitor General
RICHARD K. WILLARD
WM. BRADFORD REYNOLDS
Assistant Attorneys General
DONALD B. AYER
Deputy Solicitor General
JAMES M. SPEARS
MICHAEL CARVIN
Deputy Assistant Attorneys General
GLEN D. NAGER
Assistant to the Solicitor General
DAVID K. FLYNN
E. ROY HAWKENS
Attorneys

SEPTEMBER 1986

appeals’ remand. It is axiomatic that Title VII limits “make-whole
relief to those employees who would have received the contested
benefit “but for” their sex (or race). See Los Angeles Dep’t of Water &
Power v. Manhart, 435 US. 702, 711 (1978); see also Arizona Govern-
ing Committee v. Norris, 463 U.S. 1073, 1080 (1983). Thus, the
district court has no authority to order any relief for respondent, since
she was refused “* * * advancement * * * for [a] reason other than
discrimination on account of * * * sex * * *.” 42 U.S.C. 2000e-5(g).
The court of appeals’ remand serves no readily apparent purpose.

”

i acaencntnerieeiaseaeadaiiemmaiiaiaiiimaeiaiiiiieaiiaiiadl

APPENDIX A

In the
Gnited States Court of Appeals

FOR THE SEVENTH CIRCUIT

No. 84-2791
DARLENE SHIDAKER, PLAINTIFF-APPELLANT
V.

PAUL N. CARLIN, IN HIS CAPACITY AS POSTMASTER GENERAL
(UNITED STATES POSTAL SERVICE)
DEFENDANT-APPELLEE

Appeal from the United States District Court
for the Northern District of Illinois, Eastern Division

[Jan. 29, 1986}

Before CUMMINGS, Chief Judge, and BAUER and
FLAuUM, Circuit Judges.

BAUER, Circuit Judge. This is an appeal by Darlene
Shidaker from an adverse judgment entered below in
favor of Paul N. Carlin in his capacity as Postmaster
General of the United States Postal Service. Shidaker, a
postal employee, claims that the Postal Service denied her
a promotion because she is a woman and then demoted her
for challenging that promotion denial as discriminatory.
We reverse and remand for further consideration the
district court’s finding that Shidaker’s promotion denial
was not discriminatory. We affirm, however, the district
court’s finding that Shidaker’s demotion was not
retaliatory.

(1a)

LT

2a

Shidaker was Acting Postmaster and then Postmaster of
Kenilworth, Illinois from 1962 through 1982. In this posi-
tion she was in pay scale category PES-18.

In 1977 Shidaker applied for vacant postmaster posi-
tions at Glenview, Palatine, and Franklin Park, Illinois.
These positions were PES-22 positions. Ninety-two postal
employees (the Postal Service follows a policy of pro-
moting from within) applied for the vacant postmaster
positions. Shidaker was the only female applicant.
Shidaker was not promoted to any of the positions. The
lower court found that two of the men who were promoted
were better qualified than Shidaker and that the other pro-
motee was as qualified as Shidaker.

In 1978 Shidaker filed an Equal Employment Opportuni-
ty (“EEO”) complaint alleging that she was denied promo-
tion to the PES-22 postmaster positions on the basis of sex.
In 1980 an Equal Employment Opportunity Commission
Complaint Examiner held a hearing on Shidaker’s com-
plaint. In September 1982 the Complaint Examiner issued a
decision on the complaint finding that Shidaker was denied
promotion on the basis of sex. In October 1982 the Postal
Service’s Regional Director for Employment and Labor
Relations Central Region notified Shidaker that the Postal
Service was rejecting the Examiner’s decision.

On February 8, 1982 Shidaker received a “Proposed
Notice of Reduction in Grade” from her immediate super-
visor, Frank J. Santoro. Santoro’s notice proposed that
Shidaker be reduced from Postmaster, Kenilworth,
PES-18, to distribution clerk, PES-5, because of alleged
official misconduct. The notice informed Shidaker that
she had the right under Postal Service regulations to
answer the charges in the notice. The notice told her to
direct her response to Santoro’s superior, Richard
Koenigs, District Manager of the Northern Illinois
District, the »fficial who would initially decide whether
the demotion would occur.

iain cedeaicenineeeaaseniaiaeaaiae tena aiial

3a

Shidaker responded to Santoro’s notice in two ways: she
sent a letter to Koenigs answering the charges, and she
filed a second EEO complaint. This complaint alleged that
the proposed reduction in grade was in retaliation for her
filing the first complaint challenging the promotion
denial.

After Shidaker had answered Santoro’s charges in her
letter to Koenigs, Santoro wrote Koenigs a personal letter.
In his letter Santoro responded to Shidaker’s answers,
alleged an additional ground for demoting Shidaker, and
urged Koenigs to approve Shidaker’s reduction in grade
“for the good of the Service.” Shidaker was unaware of
this letter until after Koenigs approved her demotion.

Shidaker was eventually demoted to distribution clerk,
PES-5. Shidaker filed an administrative appeal with the
Postal Service from this reduction in grade and was ac-
corded a full de novo hearing before a hearing officer ap-
pointed to examine the merits of her appeal. Shidaker was
given a chance to respond to all charges and evidence in-
cluding Santoro’s letter to Koenigs. After the hearing, the
Postal Service informed Shidaker by letter that the charges
against her were supported by the evidence and that the
demotion was warranted.

Shidaker sued the Postal Service in the United States
District Court for the Northern District of Illinois, Eastern
Division. Her complaint is in two counts. Count I alleges
discriminatory failure to promote under Title VII of the
Civil Rights Act of 1964, 42 U.S.C. § 2000e-16 and 39
U.S.C. § 409. Count II seeks review of Shidaker’s ad-
ministrative appeal of her demotion.

The district court made findings adverse to Shidaker on
both counts and entered judgment accordingly. As regards
Count I, the district court found that Shidaker failed to
establish a prima facie case of discriminatory impact. The
court found that Shidaker did make a prima facie showing
of disparate treatment, but also found that the Postal
Service demonstrated legitimate nondiscriminatory
reasons for not promoting Shidaker that were not pretex-

_—

4a

tual. Shidaker’s discrimination count was thus found to be
without merit. As regards Count II, the district court
found that there was substantial evidence to support the
Postal Service’s finding that Shidaker was demoted for
misconduct and poor performance and not in retaliation
for challenging her promotion denial. The court also
found that the Postal Service’s administrative review of
Shidaker’s appeal was in adequate compliance with its own
procedural regulations. This appeal followed.

Shidaker makes two main arguments on appeal, one
charging error in the trial court’s treatment of her
discrimination claim and the other charging error in its
treatment of her retaliation claim. First, Shidaker argues
that the district court erroneously found that she failed to
make a prima facie showing of discriminatory impact. She
argues that when an employer follows the policy of pro-
moting from within (that is, fills high level positions with
lower level employees rather than bringing in “laterals”), a
plaintiff need only show statistical evidence of an im-
balance between the percentage of a minority occupying
high level positions and the percentage of that minority oc-
cupying lower level positions in order to make a prima
facie case of discriminatory impact. Second, Shidaker
claims that Santoro’s letter to Koenigs was an ex parte
communication that violated the Postal Service’s
regulatory procedures and denied Shidaker due process of
law.

We agree with Shidaker that she made an adequate
prima facie showing of discriminatory impact. We
therefore reverse the district court’s findings and judgment
to the contrary, and remand Shidaker’s discriminatory im-
pact claim for further consideration. We affirm the
district court’s judgment in all other respects, however, in-
cluding its finding that despite Santoro’s letter to Koenigs
the Postal Service adequately complied with its own pro-
cedural regulations when demoting Shidaker.

Sa

A.

The district court incorrectly found that Shidaker failed
to make a prima facie showing of discriminatory impact.
Once Shidaker proved that the Postal Service promotes
from within and introduced statistical evidence showing
that there is a gross disparity between the percentage of
women occupying lower level positions and upper level
positions,' she made a sufficient prima facie showing of
discriminatory impact. She need not, as the district court
apparently thought, Shidaker v. Bolger, No. 82 C 5635,
mem. op. at pp. 26-27 (N.D. Ill. E.D. 1984), make a fur-
ther showing of the percentage of female applicants for
upper level positions or the percentage of lower level
female employees qualified for upper level positions.

To make a prima facie showing of discriminatory im-
pact Shidakei need only present evidence that the Postal
Service’s promotion practices, although facially neutral,

' The district court summarized Shidaker’s statistical evidence as
follows:

The statistics presented to the Court are as follows: In November,
1974, women held 20.8% of the positions in the Postal Service
workforce. The percentage had moved to 23.5% by November,
1980. Nationally, women held 11.5% of the positions at PES 1§
and above in January, 1980.

In 1978, the year of Shidaker’s failed promotion, women oc-
cupied 23 of the 108 postmaster positions in the North Suburban
MSC, or 21.1% of the total postmaster positions. However, none
of the women postmasters were rated higher than PES 20 and 15
of them were at level PES 15 or lower. Additionally in 1977-78 a
total of 2,008 women were employed in the North Suburban
MSC, 29.4% of the entire Postal Service workforce in the area.
Despite that overall percentage, only four women or 5% were
rated in positions of PES 19 or higher. Grossly, the disparities
could be significant.

Shidaker v. Bolger, No. 82 C 5635, mem. op. at 26 (N.D. Ill. E.D.
1984).

6a

select promotees “in a_ significantly discriminatory
pattern”. Dothard v. Rawlinson, 433 U.S. 321, 329 (1977);
Albemarle Paper Co. v. Moody, 422 U.S. 405, 425 (1975).
This evidence may be, and most often is, statistical in
nature. New York City Transit Authority v. Beazer, 440
U.S. 568, 584 (1979); Teamsters v. United States, 431 U.S.
324, 339-40 (1977). Only in very limited instances may a
court find discriminatory impact from non-statistical
evidence. Dothard v. Rawlinson, 433 U.S. 321, 330 (1977);
Carpenter v. Board of Regents, 728 F.2d 911, 914 (7th Cir.
1984).

Gross disparity between the racial or gender composi-
tion of the relevant labor pool and the composition of the
group occupying the positions in question can, by itself,
make a prima facie case of disparate impact. Mozee v.
Jeffboat, 746 F.2d 365, 372 (7th Cir. 1984); Clark v.
Chrysler, 673 F.2d 921, 927 (7th Cir. 1982), cert. denied,
459 U.S. 873 (1982); Movement for Opportunity and
Equality v. General Motors, 622 F.2d 1235, 1244-45 (7th
Cir. 1980); See also, Hazelwood School District v. United
States, 433 U.S. 299 (1977). Where a company is shown to
promote from within, the relevant labor pool for upper
level positions is the group of employees from which pro-
motees will be drawn. Hazelwood, 433 U.S. at 308 n. 13;
Mozee v. Jeffboat, 746 F.2d 365, 372 (7th Cir. 1984);
Movement for Opportunity and Equality v. General
Motors, 622 F.2d 1235, 1258 (7th Cir. 1980); Paxton v.
Union National Bank, 688 F.2d 552, 563-64 (8th Cir.
1982), cert. denied, 460 U.S. 1083 (1983); Fisher v. Procter
& Gamble Mfg., 613 F.2d 527, 544 (Sth Cir. 1980), cert.
denied, 449 U.S. 1115 (1981). Thus, where the plaintiff
can show that the employer promotes from within,
evidence of a gross disparity between the percentage of a
minority in upper and lower level positions is sufficient to

Ta

make a prima facie case of disparate impact. Mozee v.
Jeffboat, 746 F.2d 365, 372 (7th Cir. 1984); Segar v.
Smith, 738 F.2d 1249, 1276-77 (D.C. Cir. 1984), cert.
denied sub nom. Meese v. Segar, U.S. , 0 SA.
2357 (1985); Fisher v. Procter & Gamble Mfg., 613 F.2d
§27, 544 (Sth Cir. 1980).

Once a plaintiff makes a prima facie showing with
statistics of this nature, the burden shifts to the defendant
to rebut the inference of discrimination raised by these
statistics. Washington v. Davis, 426 U.S. 229, 241 (1976).
Defendants may rebut a statistical prima facie showing of
disparate impact with statistical evidence of their own that
is “more refined, accurate and valid”, Movement for Op-
portunity and Equality v. General Motors, 622 F.2d 1235,
1245 (7th Cir. 1980); Teamsters v. United States, 431 U.S.
324, 339-40 and 360 (1977), or by showing that the
challenged standards causing the discriminatory pattern
are job related. Washington v. Davis, 426 U.S. 229,
246-47 (1976); Griggs v. Duke Power, 401 U.S. 424, 431
(1971).

Thus, it is not up to Shidaker to proffer evidence of
lower level female employees’ qualifications or evidence of
the percentage of lower level female employees who ap-
plied for upper level positions. The burden is now on the
Postal Service to bring forward evidence that few women
occupying lower level positions have applied for upper
level positions or are qualified for upper level positions, or
to bring forward evidence of the job-relatedness of its pro-
motion standards.

We must, therefore, remand Shidaker’s discriminatory
impact claim for further consideration by the district
court. If the Postal Service can come forward with
evidence of a low percentage of female applicants for up-
per level jobs or evidence of the lack of qualifications of

8a

women in lower level positions, the Service might possibly
rebut the inference of discrimination that arises from
Shidaker’s prima facie statistical showing. The Service
might also be able to show the job-relatedness of its pro-
motion standards. These determinations are best left in the
discretion of the district court on remand, Soria v. Ozinga
Bros., 704 F.2d 990, 995 n.6 (7th Cir. 1983), and are not
properly before us for review.

B.

The district court correctly found that the demotion
procedure was in adequate compliance with Postal Service
regulations. We reject Shidaker’s claim that Santoro’s let-
ter to Koenigs was an ex parte communication that
“voided” the demotion decision.

Shidaker alleges that the demotion procedure violated
Postal Service regulations and thereby denied her due
process. Specifically, Shidaker claims that Santoro’s per-
sonal letter to Koenigs, sent after Shidaker responded to
Santoro’s notice of reduction in grade, was in violation of
§ 661.5 of the Postal Service’s Disciplinary, Grievance and
Appea! Procedures. That section provides that employees
are to have notice and a chance to respond to charges
against them when they are the subject of a proposed
adverse action. Shidaker claims that this section was
violated by Santoro’s letter because Santoro’s letter alleged
an additional ground for demoting Shidaker and Shidaker
was unaware of that letter until after Koenigs made the
decision to demote her. The Postal Service apparently con-
cedes that § 661.5 was violated here, and we, therefore,
assume that it was.

It is well-settled that an agency must abide by its own
regulations when discharging or disciplining an employee.
Vitarelli v. Seaton, 359 U.S. 535, 539-40 (1959); Service v.
Dulles, 354 U.S. 363, 389 (1957); Accardi v. Shaughnessy,
347 U.S. 260, 268 (1954). Every minor deviation from pro-

9a

cedural guidelines, however, does not amount to a denial
of procedural due process sufficient to vitiate the entire
administrative proceeding. Vermont Yankee Nuclear
Power Corp. v. Natural Resources Defense Council, 435
U.S. 519, 558 (1978); County of Del Norte v. United
States, 732 F.2d 1462, 1467 (9th Cir. 1984), cert. denied
sub nom. Assoc. of Cal. Water Agencies v. United States,

___ U.S. ___, 105 S.Ct. 958 (1985); Boylan v. United
States Postal Service, 704 F.2d 573, 577 (11th Cir. 1983),
cert. denied, ____ U.S. ___, 104 S.Ct. 1916 (1984); Doe

v. Hampton, 566 F.2d 265, 277 (D.C. Cir. 1977). The
question becomes one of determining the seriousness of
the error by looking to possible prejudice resulting from
such error. Vermont Yankee Nuclear Power, 435 U.S. at
558; United States v. Lovasco, 431 U.S. 793, 790 (1977);
Dozier v. United States, 473 F.2d 866, 868 (Sth Cir. 1973);
Wathen v. United States, 527 F.2d 1191, 1200 n.9 (Ct. Cl.
1975), cert. denied, 429 U.S. 821 (1976).

If the procedure is found substantially defective because
likely to prejudice the rights of individuals subjected to
that procedure, the substantive merits of Shidaker’s par-
ticular retaliation claim are irrelevant. Greene v. United
States, 376 U.S. 149, 161-62 (1964); Sullivan v. Dept. of
the Navy, 720 F.2d 1266, 1273-74 (Fed. Cir. 1983); Ryder
v. United States, 585 F.2d 482, 487-88 (Ct. Cl. 1978). We
are thus unconcerned with whether, absent the ex parte
communication from Santoro to Koenigs, Koenigs would
have reached the same decision to demote Shidaker. The
test is not whether the procedural defect caused actual pre-
judice to the rights of the party before the court. Greene v.
United States, 376 U.S. 149, 161-62 (1964); Simmons v.
United States, 348 U.S. 397, 405-06 (1955). The test is an
objective one, whether the particular procedural defect is
so substantial and so likely to cause prejudice that no
claimant can fairly be required to be subjected to adverse
action under such a flawed proceeding. United States v.

10a

Lovasco, 431 U.S. 783, 790 (1977); Vitarelli v. Seaton, 359
U.S. 535, 540-46 (1959); Sangamon Valley Television v.
United States, 269 F.2d 221, 224 (D.C. Cir. 1959).

Although we view this as a close case, we cannot say
that the letter from Santoro to Koenigs was such a serious
departure from Postal Service procedures that it vitiated
the entire process. Even though this was an ex parte com-
munication and in violation,of Postal Service regulations,
the defect was not so substantial that it would unfairly pre-
judice the rights of claimants reviewed under procedures
having this defect.

Certainly other cases have found that certain ex parte
communications from an adversary to a neutral ad-
ministrative decision-maker in the context of an employee
discharge or demotion were by themselves procedural
defects substantial enough to vitiate the entire ad-
ministrative proceeding. Sullivan v. Department of the
Navy, 720 F.2d 1266 (Fed. Cir. 1983); Ryder v. United
States, 585 F.2d 482 (Ct. Cl. 1978; Camero v. United
States, 375 F.2d 777 (Ct. Cl. 1967); Sangamon Valley
Television v. United States, 269 F.2d 221 (D.C. Cir. 1959).
We cannot, however, conclude from these cases, as
Shidaker argues, that every ex parte communication is suf-
ficient by itself to undermine the integrity of an ad-
ministrative proceeding. Many other cases have found ex
parte communications in administrative proceedings to be
harmless error. Pinar v. Dole, 747 F.2d 899, 906 (4th Cir.
1984), cert. denied, U.S.__, 105 S.Ct. 2019 (1985);
Chrysler Corp. v. Federal Trade Commission, 561 F.2d
357, 362 (D.C. Cir. 1977); Doe v. Hampton, 566 F.2d 265
(D.C. Cir. 1977); Korman y. United States, 462 F.2d 1382,
1388 (Ct. Cl. 1972); Salter v. United States, 412 F.2d 874
(Ct. Cl. 1969). Not every ex parte communication is a pro-
cedural defect so substantial and so likely to cause prej-
udice that it entitles the claimant to an entirely new ad-
ministrative proceeding.

lla

Several aspects of this ex parte communication convince
us that it is not such a substantial procedurai error that
Shidaker or other claimants subjected to such a defective
procedure are entitled to a new proceeding. First, the
degree of departure from regulatory guidelines was minor.
The regulations did not guarantee Shidaker that Santoro
would not respond to her answer. They simply gave her
the right to answer all charges and allegations made
against her before the demotion decision would be made.
Therefore, Santoro’s letter violated Postal Service pro-
cedures only to the extent that it alleged an additional
ground for demoting Shidaker. This it did in one sentence
stating that “[Shidaker’s] community relations also leave
much to be desired as evidenced by correspondence pre-
viously submitted to you.” Although the Postal Service ap-
parently admits that this single sentence was in violation of
regulations, we do not find that it amounts to the type of
extended, substantial, and adversarial ex parte com-
munication in blatant violation of known procedural
guidelines that has been found fatally defective in other
cases. Sullivan v. Department of the Navy, 720 F.2d 1266
(Fed. Cir. 1983) (supervisor, angered by employee’s filing
of grievance against him, instigated investigation by FBI
and Naval Investigative Service into employee’s work
habits, directed department head to recommend
employee’s removal on basis of evidence discovered in in-
vestigation, encouraged hearing officer by ex parte com-
munication to recommend employee’s removal, and en-
couraged reviewing officer by repeated ex parte phone
calls to finalize employee’s removal); Ryder v. United
States, 585 F.2d 482 (Ct. Cl. 1978) (supervisor, who had
recommended employee for discharge on grounds of inef-
ficiency, wrote a lengthy signed ex parte statement to the
officer who was reviewing the hearing examiner’s findings,
which statement the officer adopted in toto); Camero v.
United States, 375 F.2d 777 (Ct. Cl. 1967) (attorney, who

12a

represented agency at hearing reviewing agency’s discharge
of employee, engaged in on-going ex parte discussion of
case with officials who reviewed that hearing committee’s
recommendation); Brown y. United States, 377 F. Supp.
530 (N.D. Tex. 1974) (prosecutor for agency that dis-
charged employee flew with hearing officer to hearing,
discussed case with hearing officer on plane, stayed in
hearing officer’s hotel, and discussed case after hearing
with hearing officer in car on way back to airport).

Second, the “additional ground” alleged in Santoro’s let-
ter was “additional” to the charges in the “Proposed
Notice of Reduction in Grade” but was cumulative to
other information that Koenigs had already reviewed in
regard to Shidaker’s performance. Santoro’s letter itself
reveals that Shidaker’s poor community relations were
“evidenced by correspondence previously submitted.” We
thus view Santoro’s ex parte communication less harshly
since there is less concern with claimants being unaware of
evidence and charges against them when evidence is
cumulative to that already before the decision-maker. Doe
v. Hampton, 566 F.2d 265, 277 (D.C. Cir. 1977) (harmless
error where evidence, obtained in violation of regulations
and to which claimant had no chance to respond, was
cumulative); Dozier v. United States. 473 F.2d 866, 868
(Sth Cir. 1973) (same); Salter v. United States, 412 F.2d
874, 877-78 (Ct. Cl. 1969) (ex parte communication
harmless error where evidence submitted thereby is
cumulative).

Third, the minor procedural error of Santoro’s ex parte
communication was mitigated by Shidaker’s knowledge of
it, and chance to respond to it, in the full de novo hearing
at which Koenig’s decision was reviewed. We certainly
acknowledge that an ex parte communication can be so
prejudicial that it cannot be “cured” by subsequent review.
Sullivan, 720 F.2d at 1273; Ryder, 585 F.2d at 486-87.
Where the communication is already unlikely to do any

13a

harm, however, we are reluctant to require a reviewing
agency that discovers a minor procedural error to
reinstitute an entirely new proceeding rather than rectify
that error by giving the employee full opportunity to re-
spond to the new charges and evidence in the communica-
tion. Here, Shidaker knew of the existence and contents of
Santoro’s letter to Koenigs before the full de novo hearing
reviewing her demotion. She had full opportunity to re-
spond to the additional charge and present evidence to the
contrary. Whatever damage might possibly have been
done by the ex parte communication Shidaker had full op-
portunity to undo.

Finally, we are reluctant to apply a stringent procedural
standard in this particular case since we are not firmly con-
vinced that the regulations give Shidaker the right to have
Koenigs act as a neutral decision-maker. Shidaker was cer-
tainly entitled to have Koenigs consider her response to
charges against her. This, however, would be a sensible re-
quirement for any agency concerned with demoting only
those employees that deserve such adverse action. The
regulations can thus be interpreted in two ways: as allow-
ing Koenigs to act adversely to Shidaker in the interest of
the Postal Service, or as giving Shidaker the right to have
Koenigs act as a neutral decison-maker. Santoro clearly
was not required to act neutrally towards Shidaker while
the hearing examiner reviewing Koenigs’ decision clearly
was. The problem is that Koenigs’ function lies somewhere
in between these two roles of the Postal Service in the ad-
ministrative review process. Although we do not rest our
decision solely on this basis, Koenigs’ uncertain role as
neutral decision-maker makes us unwilling to apply the
high standard of procedural protection designed for ad-
judicatory proceedings.

l4a

We find Shidaker’s other bases for appeal to be com-
pletely without merit. The district court’s findings as to the
promotees’ qualifications were not undermined by the fact
that documents underlying the promotion committee’s
decision are now unavailable, and there is sufficient
evidence to find that Shidaker was demoted for miscon-
duct and poor performance and not in retaliation for
challenging her promotion denial as discriminatory.

The judgment of the district court finding that Shidaker
failed to make a prima facie showing of discriminatory im-
pact is reversed, and Shidaker’s disparate impact claim is
remanded for further consideration. On remand, Circuit
Rule 18 will not apply. The district court’s judgment in all
other respects is affirmed.

lSa
APPENDIX B

UNITED STATES DISTRICT COURT
N.D. ILLINOIS, E.D.

No. 82 C 5635
DARLENE SHIDAKER, PLAINTIFF
Vv.

WILLIAM BOLGER, IN HIS CAPACITY AS POSTMASTER
GENERAL (UNITED STATES POSTAL SERVICE),
DEFENDANT

[Aug. 23, 1984]

FINDING OF FACT—CONCLUSIONS
OF LAW AND ORDER

WILLIAM T. Hart, District Judge.

Plaintiff Darlene Shidaker (“Shidaker”) sued her
employer Wiliiam Bolger in his capacity as Postmaster
General of the United States Postal Service (“Postal Serv-
ice”). Count I alleges discriminatory failure to promote
under Title VII of the Civil Rights Act of 1964, 42 U.S.C.
§ 2000e-16 and 39 U.S.C. § 409. Count II seeks review of
an administrative appeal of Shidaker’s reduction in grade
by the Postal Service. Plaintiff alleges that the reduction
was in retaliation for her attempt to vindicate the alleged
discriminatory failure to promote. Judicial review of the
entire administrative record of Shidaker’s reduction in
grade is limited to determining whether the Posial
Service’s ostensible reason for the grade reduction,
Shidaker’s alleged poor performance, is supported by
substantial evidence and was not arbitrary or capricious.
Coffman v. Bolger, 590 F.2d 1366 (Sth Cir. 1979); Alsbury

l6a

v. United States Postal Service, 530 F.2d 852 (9th Cir.),
cert. denied 429 U.S. 828 (1976); Oates v. United States
Postal Service, 444 F.Supp. 100 (S.D.N.Y.1978).

FINDINGS OF FACT

A hearing was held by the Court. Shidaker was not
called as a witness. Based on the final pretrial order, which
is incorporated by reference, and the testimony before the
Court, the Court finds the following facts, as of the rele-
vant times, many of which are adopted from the parties’
statement of uncontested facts:

(1) Shidaker, began her Postal Service career on
September 21, 1962, as Acting Postmaster of Kenilworth,
Illinois. She was converted to Postmaster, Kenilworth,
Illnois on May 8, 1964. This position was a PES-18.

(2) When Shidaker was appointed Acting Postmaster in
Kenilworth, Illinois, it was her first employment in any
capacity with the Postal Service or its predecessor Post Of-
fice Department, United States of America.

(3) Prior to her appointment at Kenilworth, Shidaker’s
employment experience was as follows:

1956-1958—Executive Secretary, “Business Week”
(McGraw-Hill), Chicago, Illinois, earning $350.00 per
month;

1958-1961 —Office work, Stivers Officer Service,
Chicago, Illinois, earning $4.00 per hour;

1961-1962—Office Manager, Jack Bullock &
Associates, Chicago, Illinois, earning $100.00 per week.

(4) The Kenilworth Post Office is an associate post of-
fice of the North Suburban Metropolitan Service Center
(“MSC”). The associate post offices employ approximate-
ly 5,000 employees, including postmasters and super-
visors. In 1977 there were 108 associate post offices within
the North Suburban MSC. Since 1977, one associate post
office has been eliminated, leaving 107.

ell alidlll

ay

17a

(5) Kenilworth is the smallest of the associate post of-
fices according to the number of city delivery routes and
rural delivery routes. It is a “Class C” post office, which
embraces the associate post offices with the smallest
delivery operations. In “Class C,” Kenilworth ranks with
the bottom six post offices by size of delivery operations:

Kenilworth —3 City delivery routes
Fox River Grove —3 City delivery routes
Genoa —3 City delivery routes

3 City delivery routes and 3
Marengo —rurai routes
Winfield —3 City delivery routes

Wihthrop Harbor —3 City delivery routes

(6) The Kenilworth post office is located in northern
Cook County, Illinois. It serves a village with a population
of 3,000. The area is not growing and contains only small
commercial establishments and no industrial firms. There
are three letter carrier routes. At the relevant time, the
authorized complement of employees was 11, including a
PES-18 postmaster, one supervisor and four part-time
employees. Revenue for fiscal year 1977 was $112,297. In
1978, the position of supervisor was eliminated and the
post office was downgraded to PES-15.

(7) On August 18, 1977, Shidaker applied for the va-
cant PES-22 level postmaster positions at Glenview,
Palatine, and Franklin Park, Illinois.

(8) Franklin Park is a medium size first class post of-
fice, located in the western section of Cook County serv-
ing a population of 35,000. The town contains small in-
dustrial and commercial firms, several large manufactur-
ing businesses as well as a switch-yard. There are 29 city
routes and four auxiliary routes. The authorized comple-
ment of employees is 89, which includes a PES-22 post-
master, seven supervisors and 16 part-time employees.
Revenue for fiscal year 1977 was $5,453,725 and operating
expenses were $1,674,781.

18a

(9) Palatine is a medium size first class post office
located in central Cook County in an area of rapid
residential and commercial growth. The office serves a
population of 70,000. There are 42 city routes, one rural
route and three auxiliary routes. The authorized comple-
ment of employees is 109, which includes a PES-22 post-
master and six supervisors. Revenue for fiscal year 1977
was $2,588,283 and operating expenses were $2,094,581.

(10) Glenview is a medium size first class post office
located in the northern part of Cook County in a area of
growing residential and commercial activity. The office
serves a population of 52,000. There are 45 city routes and
Six auxiliary routes. The authorized complement of
employees is 114, which includes a PES-22 postmaster and
seven supervisors. Revenue for fiscal year 1977 was
$3,648,185 and operating expenses were $2,121,720.

(11) Frank J. Santoro (“Santoro”) has been Manager of
the North Suburban MSC since August 14, 1976. Santoro
and his staff supervise the operation of all of the associate
post offices within the jurisdiction of the North Suburban
MSC. Santoro and his staff are ultimately responsible for
the efficient operation of the associate post offices, pro-
viding advice and supervision in such areas as mail proc-
essing, customer services, finance and employee and labor
relations. Santoro also is responsible for the efficient
operation of the North Suburban main mail facility which
employs approximately 3,000 employees, including San-
toro and his staff and the employees who sort the mail for
the associate post offices. Santoro is the immediate super-
visor of each associate postmaster.

(12) The North Suburban MSC is subordinate to the
Northern Illinois District Office, Oakbrook, Illinois. That
Office supervises several MSC’s in Northern Illinois. San-
toro’s immediate supervisor is the Manager, Northern
Illinois District. The current District Manager is Richard
Koenigs. His predecessor was William Booras (“Booras”).

19a

(13) The Northern Illinois District is subordinate to the
Regional Postmaster General (RPMG) for the Central
Region. The Central Region encompasses 13 states, in-
cluding Illinois. The RPMG and his staff are located in the
Main Post Office, 433 W. Van Buren Street, Chicago,
Illinois. The Postmaster General, Washington, D.C., is
the immediate supervisor of the (RPMG), Central Region
as well as the RPMGs for the Northeastern, Eastern,
Southern and Western Regions.

(14) During the relevant time period, the Postal Service
had an affirmative action program for women, sometimes
referred to as the “women’s program.”

(15) There were a total of 92 applicants for the
postmaster positions in Glenview, Palatine, and Franklin
Park, and Shidaker was the only female among them.

(16) The Postal Service has a policy of promoting from
within. Ordinarily promotions are made one step at a
time, e.g., from a PES-20 to 21.

(17) On November 3, 1977, a Postmaster Screening
Board, composed of W. Robert Sleep, Postmaster, North-
brook; Ralph Wright, Postmaster, Oak Park and former
postal inspector with jurisdiction over the Kenilworth post
office; Richard Skala, Director Customer Services North
Suburban MSC; and Walter L. Besteda, Director,
Employee and Labor Relations, North Suburban MSC,
met to review applications and screen candidates for the
positions of Postmaster, Glenview, Palatine, and Franklin
Park, Illinois. Besteda is black. No woman was on the
Screening Board.

(18) The Screening Board did not interview the appli-
cants. Each Screening Board member scored each appli-
cant individually, for each vacancy, and the results were
cumulated. In evaluating the applicants, including
Shidaker, the Board had available:

(a) the applicant’s “Personal History Summary’
which showed the applicant’s educational back-
ground, including Postal Service courses taken,

’

20a

Postal Service employment experience, non-Postal
Service employment experience, participation in civil,
fraternal and professional organizations, and awards;

(b) the applicant’s “Estimate of Potential” (PS
2577) prepared and submitted by the applicant’s im-
mediate supervisor. Form 2577 rates factors such as
“motivation,” “personal growth,” and “capacity to
learn.”

(c) the applicant’s “Analysis of LCaperience,
Background and Potential” which showed the appli-
cant’s experience and performance in such matters as
labor relations, Equal Employment Opportunity,
decision making (problem solving), budget opera- .
tions, employee development, supervision, supervi-
sion of branch operations, planning and scheduling
of work, safety and health, customer and community
relations and general observations;

(d) the applicant’s personnel file; and

(e) any relevant personal knowledge that the Board
members had concerning the applicant’s work per-
formance. The Screening Board also had available
data concerning the community, employee comple-
ment, number of carrier routes and dollar revenue of
each of the vacant post offices.

(19) During their meeting on November 3, 1977, the
Screening Board first evaluated the applicants to deter-
mine those who did not meet the minimal qualifications
for the three positions. These applicants were given no
consideration for the positions. Eleven male applicants,
fifteen male applicants and sixteen male applicants, were
not considered minimally qualifed for the postmaster posi-
tions in Franklin Park, Palatine, and Glenview, respec-
tively.

(2) The Screening Board next evaluated those ap-
plicants, including Shidaker, who were determined to be at

2la

least minimally qualifed for the positions. In evaluating
these applicants, each Screening Board member used the
following scoring system:

8-7: Outstanding Candidate
6-5: Very Good Candidate
4-3: Acceptable Candidate

When the scores were tallied, the highest score an appli-
cant could receive was thirty-two. The Screening Board
decided not to recommend further consideration of those
candidates who received less than twenty points.

(21) At each of the three post offices there were one or
more applicants who were automatically entitled to be in-
terviewed and considered for the vacant position. The
Screening Board did not evaluate these applicants.

(22) In connection with the review of Shidaker for pro-
motion, both Besteda and Wright testified to advising the
Screening Board of their first-hand knowledge of the con-
ditions of the post office run by her. Wright, as a postal
inspector, had investigated an instance of poor security in
connection with the issuance of money orders and he
described Shidaker’s management as sloppy. Wright stated
that he told the Screening Board that Christmas mail
deliveries were two or three days late. Besteda also told the
Screening Board that the Kenilworth post office was not
well managed.

(23) There were 32 applications for the Postmaster of
Glenview, and Shidaker was the only female. She received
a numerical rating of 13, which placed her in the thirteenth
position of 16 qualified applicants. The remaining 16 were
deemed unqualified and were not numerically rated. The
Screening Board recommended seven male applicants as
“qualified and able to assume the duties of the position” at
Glenview. Their scores ranged from 20 to 24.

(24) There were 32 applicants for Postmaster of
Palatine, and Shidaker was the only female. She received a
numerical rating of 11, which placed her in the sixteenth

22a

position of the 17 qualified applicants. The remaining 15
were deemed unqualified and were not numerically rated.
The Screening Board recommended seven male applicants
as “qualified and able to assume the duties of the position”
at Palatine. Their scores ranged from 20 to 24.

(25) There were 28 applicants for Postmaster of
Franklin Park, and Shidaker was the only female. She
received a numerical rating of 11 which placed her in the
fifteenth position of the 17 qualified applicants. The re-
maining 11 were deemed unqualified and were not
numerically rated. The Screening Board recommended
seven male applicants as “qualified and able to assume the
duties of the position” at Franklin Park. Their scores
ranged from 20 to 24.

(26) Plaintiff was not selected for any of the above va-
cant postmaster positions.

(27) By letters dated December 21, 1977, and January 4,
January 5 and March 21, 1978, Santoro sent his immediate
supervisor Booras the names of applicants eligible for con-
sideration for the vacancies. Some of the names submitted
to Booras were from the lists of applicants reeommended
by the Screening Board as “qualified and able to assume
the duties of the position.” The other names sent forward
by Santoro were applicants employed at Franklin Park,
Palatine and Glenview who had a right to automatic con-
sideration for the vacant positions in their respective of-
fices.

(28) The applicants designated in Santoro’s letters to
Booras were interviewed by the Regional Management
Selection Board (“RMSB”) of which Gilbert Brown,
Regional Postmaster Selection Officer, was the executive
secretary. The RMSB then recommended to the Post-
master General one applicant for consideration for each
vacancy on the basis of the applicant’s performance during
the interview and his qualifications reflected in the
materials, e.g. personal history summaries, and estimates
of potential.

23a

(29) The Postmaster General selected the following ap-
plicants to fill the positions:

a. Postmaster at Franklin Park:
Robert G. Boeckenhauer (“Boeckenhauer”)
Manager, Mail Processing (PES-21)
Des Plaines, Illinois
b. Postmaster at Palatine:
James A. Daily (“Daily”)
Postmaster (PES-20)
Bloomingdale, Illinois
c. Postmaster at Glenview:
William J. Soto (“Soto”)
Postmaster (PES-18)
Algonquin, Illinois
Soto’s name was not among those initially submitted by
Booras for consideration for the Glenview vacancy. He
had received only 19 points when he was evaluated by the
Screening Board. However, some of those candidates who
had earned 20 points and had been submitted for con-
sideration withdrew. Thereafter, Santoro added Soto’s
name to the list of applicants to be considered for Glen-
view.

(30) Boeckenhauer’s promotion was from a PES-21
position. He had 21 years of service and was serving in
grade 21 since March of 1973. The Des Plaines Post Office
is grade level PES-24. It serves a population of 105,000.
There are 83 regular and three auxiliary routes. The
authorized complement of employees is 232 including 14
Supervisors.

(31) Daily’s promotion was from PES-20. He had 12
years of service and was serving in grade 20 since August
of 1975 as postmaster of the Bloomingdale, Illinois 60108
post office. That post office serves a population of 11,500.
It is grade level PES-20. There are six regular and three
auxiliary routes. The authorized complement of
employees is 16 including one supervisor.

24a

(32) Soto’s promotion was from PES-18. He had 15
years of service and was serving in grade 18 since being ap-
pointed postmaster of Algonquin, Illinois in November of
1974. Algonquin, Illinois 60102 serves a population of
14,000. it is grade level PES-18. There are three regular
and one auxiliary routes. The authorized complement of
employees is 15 including one supervisor and five part-
time employees. Revenues for fiscal year 1977 were
$237,000 and operating expenses were $259,325. Soto’s en-
try level position with the Postal Service was at level four,
as a temporary carrier at Geneva, Illinois. He received six
promotions before being appointed postmaster at Algon-
quin.

(33) The selected candidates were all given positive
ratings by their immediate supervisors.

(34) During 1977 and 1978 the statistical breakdown by
gender of the Postal Service’s work force in the North
Suburban MSC was as follows:

PES Level M r YF
1-27 5,309 2,208 29.4
19-27 76 4 5.0

(35) According to data introduced by Shidaker in
November 1974, there were 20.8% women in the Postal
Service’s workforce nationally, including postmasters. In
the first quarter of 1980, the percentage was 23.51%. In
January of 1980, women held 11.5% of the national
Postal Service positions in PES levels 15 and above.

In 1978, women held 23 or 21.2% of the 108 postmaster
positions in the North Suburban MSC. None of them was
ranked higher than PES-20. The breakdown is:

PES-20—2
PES-18—4
PES-17—2
PES-15—5
PES-12—9

PES-03 — 1

Ee

25a

(36) No evidence of applicant flow was presented.

(37) On April 28, 1978, Shidaker filed an Equal
Employment Opportunity (“EEO”) complaint alleging
that she was denied promotion to the PES-22 level
postmaster positions on the basis of sex.

(38) On February 27, 1980, a hearing on Shidaker’s
complaint was held before Equal Employment Opportuni-
ty Commission (“EEOC”) Complaint Examiner Robert
Johnson (“Johnson”).

(39) In a decision dated September 2, 1982, Johnson
found that Shidaker was denied promotion on the basis of
sex. He also found that the procedure used by the Postal
Service to make the promotions had a discriminatory im-
pact on women. He did not, however, find discriminatory
the fact that no woman was on the Screening Board.

(40) In a letter dated October 25, 1982, the Postal Serv-
ice’s Regional Director for Employee and Labor Relations
Central Region, informed Shidaker that the Postal Service
was rejecting Johnson’s decision of September 2, 1982.

(41) While Shidaker’s EEO complaint was pending, San-
toro rated her “marginal” on her merit performance
evaluations for fiscal years 1980 and 1981. Prior to 1980
she had never received anything less than a “satisfactory”
rating. A marginal rating denies an employee a salary in-
crease.

(42) No female postmasters except Shidaker received
“unsatisfactory” or “marginal” merit evaluations in 1980,
1981, and 1982. Santoro gave three male postmasters “un-
satisfactory” merit evaluations in 1978. In 1979, Santoro
gave two male postmasters “marginal” merit ratings. In
1980, Santoro gave tnree male postmasters “marginal”
ratings. In 1981, Santoro gave one male postmaster a
marginal rating. In 1982, Shidaker was the only
postmaster to receive a “marginal” rating. In 1983, two
male postmasters were given “marginal” ratings.

26a

(43) Santoro’s written comments accompanying
Shidaker’s evaluation in 1980 indicate:

Ms. Shidaker rated herself “Good” but she received a
“Marginal” rating because of poor performance in all
major areas of her office. Blames her supervisor for
performance of office. Negative performance in car-
rier operation of 8.2% even after discounting Ac-
counting Periods 4 and 5 due to severe weather. Clerk
productivity down 1.7% vs SPLY [Same Period Last
Year]. Needs to become more directly involved in of-
fice Operations and to improve her attitude and
cooperation with MSC staff. [Bracketed words
added].

(44) On April 28, 1980, Shidaker was issued a “Pro-
posed Notice of Adverse Action.” The Notice informed
her that Santoro proposed to remove (discharge) her from
employment for incidents of “misappropriation and per-
sonal use of postal funds,” and for “misrepresentation of
work hours.” The dates alleged were October 8, 1978,
August 17, 1979, November 19, 1979 and January 17,
1980. The incidents involved the alleged unauthorized is-
suance of postal money orders in the amounts of $20.00
and $35.00 for personal annual membership fees in an
Organization called “Women In Management,” the
unauthorized purchase with Postal Service funds of a
Village of Kenilworth motor vehicle sticker for Shidaker’s
personal automobile; and taking 32 hours of leave but
knowingly entering the time as worked on her time card
rather than charging the absence to annual leave.

(45) On September 3, 1980, Shidaker, who was repre-
sented by counsel, entered into an EEO settlement of the
notice of removal. The settlement agreement provided, in
pertinent part, that she would be reduced “from a step

27a

six to step three in the EAS' 18 pay scale.” This reduction
in pay amounted to approximately Three Thousand
Dollars ($3,000.00).

(46) In 1981, Santoro wrote on Shidaker’s evaluation
form: “Employee rated ‘marginal’ because of misappropri-
ation of postal funds.”

(47) On February 8, 1982, Santoro issued Shidaker a
“Proposed Notice of Reduction in Grade.” It was pro-
posed that due to her alleged official misconduct she be re-
duced from Postmaster, Kenilworth, Illinois, PES-18 at a
salary of $26,300, to a full-time distribution clerk, PES-S5,
Step 12, at a salary of $22,325.00.

(48) Shidaker ultimately was reduced in grade to a level
PES-S, full-time regular distribution clerk.

(49) On February 18, 1982, Shidaker filed a written
EEO complaint, claiming that the February 8, 1982 notice
of grade reduction was issued in reprisal for filing on April
28, 1978 her EEO administrative complaint concerning the
failure to be promoted. She scheduled an appointment to
discuss the prior EEO complaint with a Postal Service
EEO Investigator.

(50) Shidaker previously had filed timely EEO com-
plaints alleging that the marginal ratings for 1980 and 1981
were issued in retaliation for her filing of the EEO com-
plaint in 1978. By a decision dated August 6, 1982, the
EEOC issued a final administrative determination that
Shidaker’s marginal rating for fiscal years 1980 and 1981
did not violate Title VII. Shidaker renewed the claims of
retaliation in her civil complaint but abandoned them
before trial.

' There is some confusion over the designation of pay scale
categories, i.e., “PES, “PMS” or “EAS.” Each designation likely is
correct, depending on the year in question. For example, in 1980 the
“EAS” designation apparently replaced the “PES” rating. For ease the
Court adopted the “PES” designation, except where the rating appears
within a quotation.

——

—

28a

(51) Shidaker also filed an administrative appeal from
her reduction to a PES-5 distribution clerk. By letter dated
March 1, 1983, the Postal Service informed her that its
final decision was that the charges against her were sup-
ported by the evidence and warranted the reduction.

(52) The meaning and purpose of the 16 item Model
Delivery Office (“MDO) Checklist,” which is part of the
Postal Service’s Exhibit 22, is as follows:

Item 1. “Minimum—80% Mail Volume
a. Mail ledged for carrier.”

The purpose of Item 1 is to have at least 80% of the
morning mail volume at each post office sorted by the
clerks and at each letter carrier’s sorting case when the car-
rier starts work. Before the carrier leaves the post office to
deliver his or her route, he or she must “case” the mail that
is, sort it in sequence of delivery, by street and address.
The carrier “cases” the mail by sorting it into designated
separations (“pigeon holes”) in the carrier’s case. Each car-
rier case has a “mail ledge” at the front of the case where
the mail is placed for “casing.” The mail is placed on the
ledge, stamp side down and to the carrier’s right hand side
to ensure efficient casing.

Item 3. “DUVRS
a. Data used for workhour decisions.”

“DUVRS” means “Delivery Unit Volume Recording
System.” It requires the measurement with a foot rule of
the daily moil volume ultimately delivered by the letter car-
rier. It is estimated that a linear foot of letter size mail con-
tains 250 pieces. “Flats”, such as magazines and other
magazine size mail, contain 115 pieces per linear foot.
These daily measurements are made so that supervisory
and managerial employees can decide whether a carrier
needs overtime, auxiliary assistance by another carrier or
curtailment of mail on a given day or whether individual
carriers have insufficent volume (“undertime”) to fill an
eight hour day.

29a

Ttem 4. “Workload Leveling.”

The objective of workload leveling is to ensure that each
carrier has sufficient mail to fill an eight hour day. “Level-
ing” is achieved by curtailing the delivery of mail on a
given day and also by dividing mail between carriers so
that each has enough mail to fill an eight hour day.

Item 5. “Carrier Control Forms.”

Item 5 requires the daily review of workhour control
forms and mail volume curtailment forms. The purpose of
this review is inter alia to reduce the need to curtail the
delivery of mail; to eliminate problems of carriers leaving
the office late to deliver their routes; to eliminate problems
of late delivery of mail; to eliminate problems of excess
Overtime; and to correct problems of carrier work
methods.

Item 6. “Pivoting.”

Pivoting involves assigning carriers having “undertime”
to assist carriers who have more mail than they can deliver
in eight hours. Effective pivoting requires daily knowledge
of the mail volume of each carrier.

Item 7. “Reporting Times.
a. Supervisors

b. Carriers

(1) 80% Mail Volume

(2) FLSA”

This item requires that the starting times of supervisors
and carriers be checked and coordinated so that the super-
visor, Or Other responsible person, starts work ahead of
the carriers to ensure inter alia that 80% of the mail
volume is sorted by the clerks and at the carrier’s case
when the carrier starts work. It also is required that the
carrier’s starting time be scheduled so that the carrier does
not start before the 80% requirement is met.

30a

The Fair Labor Standards Act (“FLSA”) aspect of the
program requires responsible management or supervisory
personnel to monitor the times that employees punch in
and out, or otherwise start and end work, so that they do
sO at appropriate times in order to avoid unearned over-
time under FLSA.

Item 8. “Park Points.”

a. Five or less unless otherwise justified.

Letter carriers who drive their routes, drive to various
points, park and lock their vehicles and deliver a portion
of the mail. The purpose of restricting parking points to
five or fewer points is te save gasoline, unnecessary
mileage and time otherwise lost by unnecessary parking
and locking and mounting and dismounting the vehicle.

Item 9. “Relays.
a. Weighted In Office.”

A relay is a segment of a carrier’s route which weighs ap-
proximately 30 pounds, the weight a carrier carries and
delivers at a given time. The relays are weighed at the post
office so that the 30 pound requirement is met for each
relay. The purpose is to assure the minimum possible
relays thereby avoiding unnecessary relays and wasted
time.

Item 10. “Office Supervision.”

The purpose of office supervision is to ensure that
employees observe proper starting and stopping times, use
efficient work methods and observe the other rules of the
workplace.

Item 11. “Street Supervision.”

The purpose of street supervision is to ensure that car-
riers are using efficient work methods and observing perti-
nent work rules. Street supervision includes checking
whether the carrier is taking appropriate short cuts,

3la

following efficient delivery patterns, unnecessarily
deviating from the route and taking lunch and other
breaks at designated times and locations.

Item 12. “Mobile Accountable Cart.”

Item 12 is a system by which accountable mail, e.g.,
registered, certified, C.O.D. and postage due mail, is
brought to the carrier at his or her case in order to save
time.

Item 13. “Parking and Loading.”

The purposes of “Parking and Loading” include check-
ing for the most efficient parking places for Postal Service
vehicles in order to avoid interference with official vehicle
operations and designated customer parkings; and check-
ing whether employees efficiently load vehicles for sequen-
tial route delivery; make a minimum number of trips from
office to the vehicle; and how they transport mail to the
vehicle.

Item 14. “Review PS Forms 4570.”

A PS Form 4570 is a Vehicle Trip Report, documents
daily starting and ending times and mileage. Its purpose is
to ensure proper utilizaton of the vehicle. For example,
review of the forms ensures that the reports are made;
forms are accurately filled in; unauthorized mileage is not
used; and mileage rates are accurate.

Item 15. “Carrier Route Books.”

Route books are checked to verify that they contain re-
quired information. For example, they must contain the
route map; any special instructions for the route; the form
which reflects designated break and lunch times and
designated lunch locations; and the M-41 handbook which
is the carrier work method book.

32a

Item 16. “Carrier Case Labels.”

These are strip labels of various colors (“color coded”)
which bear the street name and delivery addresses in
delivery sequence. These labels are affixed to the ap-
propriate pigeon holes in the letter carrier’s sorting case. It
is required that the labels be typewritten and color coded.
Color coding results in separations for letters and flats
with the same destination bearing the same color.

(53) Defendant’s Exhibit 64 is a “Daily Condition
Report” form. It is used during specified accounting
periods, including the Christmas season period of heaviest
mail volume. Column | lists four post offices within the
North Suburban MSC. Lake Bluff, Kenilworth and Mor-
ton Grove are required to call in to the Park Ridge Post
Office the information in columns two through eight daily
by a specified time. Column two reports the number of
city delivery routes. Column three reports the total
number of trays, 500 pieces of first class (“pref”) mail per
tray that the clerks have not sorted by their “cut off time,”
the time they were required to stop sorting mail. “Pref
mail” includes personal letters, registered letters, and cer-
tified return, receipt mail. “Non Pref” mail includes
magazines and advertisements. Column four reports the
total number of trays of “pref” mail that have not been
sent to the carriers’ cases at the clerks’ cut off time. Col-
umn five reports the number of carrier routes which have
curtailed, j.e., not to be delivered, “pref” mail. Column six
reports the number of routes with three or more trays of
curtailed “pref” mail. Column seven reports any “nonpref”
mail more than one day behind in delivery. Column eight
reports any parcel post mail more than one day behind in
delivery.

One of the main reasons for acquiring this daily infor-
mation during the Christmas season is to ensure the timely
delivery of the mail by post office to post office assistants

33a

and other means. Management personnel also need this
daily information so that they can readily answer inquiries
from the public concerning the status of mail delivery dur-
ing the peak season.

CONCLUSIONS OF LAW

Shidaker attempts two theories for proving a Title VII
violation relative to her failure to win promotion: (1) the
Postal Service’s procedure for selecting candidates for pro-
motion to postmaster has a “disparate impact” on women;
and (2) the Postal Service intentionally discriminated
against her by promoting a male instead of her, although
she was qualified.

DISCRIMINATOPY IMPACT

A plaintiff makes a prima facie case of discriminatory
impact merely by showing that the employer’s facially
neutral criteria for hiring or promotion have an adverse
impact on a protected class to which he or she belongs.
Griggs v. Duke Power Co., 401 U.S. 424, 91 S.Ct. 849, 28
L.Ed.2d 153 (1971). Unlike a case of “disparate
treatment,” McDonnell Douglas Corp. v. Green, 411 U.S.
792, 93 S.Ct. 1817. 30 L.Ed.2d 668 (1973), proof of
wrongful motive is not required. J/nternational
Brotherhood of Teamsters v. United States, 431 U.S. 324,
335-36 n. 15, 97 S.Ct. 1843, 1854 n. 15, 52 L.Ed.2d 396
(1977). Where an individual brings a discriminatory im-
pact claim, a prima facie showing is not overcome by the
employer’s -subsequent attempt to minimize the
discriminatory impact of the procedure by favoring some
members of the protected group. Title VII provides an
equal opportunity for each applicant, and “ ‘[a] racially
balanced work force cannot immunize an employer from
liability for specific acts of discrimination.’ ” Connecticut
v. Teal, 457 U.S. 440, 454-55, 102 S.Ct. 2525, 2534-2535,

—————————————EEwE

34a

73 L.Ed.2d 130 (1982), quoting Furnco Construction Co.
v. Waters, 438 U.S. 567, 579, 98 S.Ct. 2943, 2950, 57
L.Ed.2d 957 (1978).

Prima facie adverse impact is demonstrated by various
statistical means, depending on the nature of the chal-
lenged practice and the employer. Regardless of the
method chosen, the plaintiff must present supporting
Statistical data with some degree of precision. New York
City Transit Authority v. Beazer, 440 U.S. 568, 99 S.Ct.
1355, 59 L.Ed.2d 587 (1979); Soria v. Ozinga Brothers,
Inc., 704 F.2d 990 (7th Cir.1983). In limited cir-
cumstances, a court may project disparate impact from
non-statistical data. Dothard v. Rawlinson, 433 U.S. 321,
97 S.Ct. 2720, 53 L.Ed.3d 786 (1977); Carpenter v. Board
of Regents, 728 F.2d 911, 914 (7th Cir.1984).

If adverse impact can be inferred from plaintiffs data,
the employer may present evidence indicating that the
challenged practice or rule is a “business necessity.” Griggs
v. Duke Power Co., supra. The practice or rule must bear
a manifest relation to the job in question. /d., 401 U.S. at
432, 91 S.Ct. at 851. See also Solo Cup Co. v. Federal In-
surance Co., 619 F.2d 1178, 1186 (7th Cir.), cert. denied
449 U.S. 1033, 101 S.Ct. 608, 66 L.Ed.2d 495 (1980).

If the employer shows that the challenged procedure is
necessary to its business, the plaintiff may show that the
rule actually is a pretext for discrimination. Albemarle
Paper Co. v. Moody, 422 U.S. 405, 95 S.Ct. 2362, 45
L.Ed.2d 280 (1975). It is at this juncture only that the
employer’s motive is tested. New York City Transit
Authority v. Beazer, supra. A plaintiff may demonstrate
pretext by showing that other, non-discriminatory, selec-
tion criteria would serve the employer’s purpose as well.
Carpenter v. Board of Regents, supra.

35a

The burden of proving discriminatory impact remains
with Shidaker throughout the inquiry. Only the burden of
going forward is imposed upon the Postal Service if a
prima facie showing of discriminatory impact is made.
Texas Department of Community Affairs v. Burdine, 450
U.S. 248, 101 S.Ct. 1089, 67 L.Ed.2d 207 (1981).

As a threshold matter, it is arguable whether disparate
impact analysis is even proper here where the system at-
tacked includes both objective and subjective parts. The
Eighth Circuit addressed the question and holds that “[a]
subjective decision-making system cannot a/one form the
foundation for a discriminatory impact case.” (emphasis
added). Harris v. Ford Motor Co., 651 F.2d 609, 611 (8th
Cir.1981). See also Talley v. United States Postal Service,
72J0 F.2d 505, 507 (8th Cir.1983), cert. denied 104 S.Ct.
2155, 80 L.Ed.2d 541 (1984). The Seventh Circuit recently
noted the issue, but found it unnecessary to resolve. Soria
v. Ozinga Brothers, Inc., supra.

The use of subjective criteria is not unlawful per se. See
e.g., Rogers v. International Paper Co., 510 F.2d 1340,
1345 (8th Cir.), vacated and remanded on other grounds,
423 U.S. 809, 96 S.Ct. 19, 46 L.Ed.2d 29 (1975). The ques-
tion is do the selection criteria, objective or subjective, im-
permissibly burden a person in a protected group. Thus
discriminatory impact analysis may be applied here,
though the procedure which is challenged consists of sub-
jective parts.

The validity of subjective devices increases in direct pro-
portion to the level of employment sought. In cases where
the skills sought are minimal or can be objectively quan-
tified, or the position is entry level, courts reject as il-
legitimate purely subjective evaluations of potential or
fitness. Nanty v. Barrows Co., 660 F.2d 1327 (9th
Cir.1981); Rowe v. General Motors Corp., 457 F.2d 348
(Sth Cir.1972).

36a

In contrast, while objective factors may play a threshold
role in professional or entry level management positions,
decisions as to promotions at these levels likely turn on an
evaluation of more intangible subjective qualities, such as
leadership skill and ability to take decisive action when
necessary. However, even subjective tests for upper level
employees and professionals will not withstand scrutiny
unless the underlying goals are clear and job-related. See,
e.g., Davis v. Board of School Commissioners, 600 F.2d
470, 474-75 (Sth Cir. 1979) (principal); Peters v. Lieuallen,
568 F.Supp. 261, 266 (D.Or.1983) (compliance officers,
state department of higher education). But see Leisner v.
New York Telephone Co., 358 F.Supp. 359
(S.D.N.Y.1973) (interviews for women in management re-
jected). See also Yuhas v. Libbey-Owens-Ford Co., 562
F.2d 496 (7th Cir.1977) (husband and _ wife);
discriminatory intent cases: Harris vy. Group Health
Association, Inc., 662 F.2d 869 (D.C.Cir.1981) (doctor);
Frausto v. Legal Aid Society of San Diego, Inc., 563 F.2d
1324 (9th Cir.1977) (attorney); Powell v. Syracuse Univer-
sity, 580 F.2d 1150 (2d Cir.), cert. denied 439 U.S. 984, 99
S.Ct. 570, 58 L.Ed.2d 656 (1978) (professor); Chalk vy.
Secretary of Labor, 565 F.2d 764 (D.C.Cir.1977), cert.
denied 435 U.S. 945, 98 S.Ct. 1527, 55 L.Ed.2d 542 (1978)
(writer/editor).

Although it is appropriate to use disparate impact
analysis, Shidaker fails to make out a prima facie case of
disparate impact. The statistics presented to the Court are
as follows: In November, 1974, women held 20.8% of the
positions in the Postal Service workforce. The percentage
had moved to 23.5% by November, 1980. Nationally,
women held 11.5% of the positions at PES-15 and above
in January, 1980.

In 1978, the year of Shidaker’s failed promotion,
women occupied 23 of the 108 postmaster positions in the
North Suburban MSC, or 21.2% of the totai postmaster

37a

positions. However, none of the women postmasters were
rated higher than PES-20 and 15 of them were at level
PES-15 or lower. Additionally in 1977-1978 a total of
2,008 women were employed in the North Suburban MSC,
29.4% of the entire Postal Service workforce in the area.
Despite that overall percentage, only four women or 5%
were rated in positions of PES-19 or higher. Grossly, the
disparities could be significant.

However, aside from informing the Court that she was
the only female applicant for the three PES-22 postmaster
vacancies in 1977, Shidaker presented no other evidence of
applicant flow. The Court was not informed of how many
women, if any, had applied for X number of vacant
postmaster positions, of any level, in the past. Nor does
the Court know how many women even were eligible to
apply for the 1977 or past vacancies. No breakdown of the
number of women in each PES position by year was
presented. Without such basic data, the impact of the
Postal Service’s promotion procedure cannot be fairly
tested.

The use of statistics in investigation of management
discrimination is complicated by the problem of defining
the relevant labor pool. Lower level jobs require skills pre-
sent or readily acquired by persons in those categories

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Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/brief%3Amicro_IA40385017_0439%3A1. Public record. Not legal advice.
