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URL: https://www.frixlaw.com/law-library/documents/agency%3Aftc%3Abd90f81dbbc70e3a ## Record - **Collection:** Agency decision - **Document type:** Agency decision ## Text NATIONAL DO NOT CALL REGISTRY Data Book FY 2011 Federal Trade Commission November 2011 • - - TABLE OF CONTENTS Report Subject Page No. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Registrations and Complaints Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . 4 Fiscal Year 2011 Complaint Figures by Month and Complaint Type. . . . . . . . . . . . . . . . . 5 Fiscal Year 2011 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6 State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7 Entities Accessing the Registry Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Appendix: Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9 Federal Trade Commission Page 1 of 22 Released November 2011 Federal Trade Commission Page 2 of 22 Released November 2011 INTRODUCTION The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to register their preference not to receive most telemarketing sales calls. The Registry has continued to grow since its inception in the summer of 2003. At the end of Fiscal Year (FY) 2011, there were more than 209 million active registrations. Consumers can register their phone number(s) on the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they wish to register or using the do-not-call website (https://www.donotcall.gov). The do-not-call rules require telemarketers and sellers to remove from their call lists (at least every 31 days) the numbers on the Registry. Telemarketers can access the Registry through a website (https://telemarketing.donotcall.gov) dedicated to that purpose. Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to the Federal Trade Commission (FTC) via either the tollfree number or the website. Law enforcement officials can then review these complaints, as well as consumer registration information and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel may join CSN at https://register.consumersentinel.gov. The National Do Not Call Registry Data Book contains statistical data regarding the registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers) accessing phone numbers on the Registry, and the complaints submitted by consumers to the FTC about companies violating the do-not-call rules. The National Do Not Call Registry Data Book for Fiscal Year 2011 is based on unverified complaints reported by consumers. This report is not based on a consumer survey. Federal Trade Commission Page 3 of 22 Released November 2011 National Do Not Call Registry Active Registration and Complaint Figures1 Millions No. of Active Registrations Complaints Received Each Fiscal Year Fiscal Year Active Registration and Complaint Figures1 June 27, 2003 through September 30, 2011 Fiscal Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 No. of Active Registrations 51,968,777 64,288,175 107,440,316 132,219,163 145,498,656 172,523,449 191,453,515 201,542,535 209,722,924 Increase in Active Registrations 51,968,777 12,319,398 43,152,141 24,778,847 13,279,493 27,024,793 18,930,066 10,089,020 8,180,389 No. of Cumulative Complaints 0 579,838 1,249,312 2,399,130 3,696,995 5,464,793 7,273,147 8,906,966 11,179,628 Complaints Received Each Fiscal Year 0 579,838 669,474 1,149,818 1,297,865 1,767,798 1,808,354 1,633,819 2,272,662 1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National Do Not Call Registry complaints submitted to the Commission as of September 30, 2011. Federal Trade Commission Page 4 of 22 Released November 2011 Fiscal Year 2011 National Do Not Call Registry Complaint Figures by Month and Complaint Type1 300 No. of Complaints (in Thousands) 250 200 150 100 Total Complaints 50 Requested Entity to Stop Calling Recorded Message 0 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Complaint Figures by Month and Complaint Type1 Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 July-11 Aug-11 Sep-11 Total Complaints 147,617 144,027 137,299 163,794 174,922 213,742 172,473 189,166 229,771 211,030 238,533 250,288 Requested Entity to Stop Calling 71,226 69,908 66,255 80,628 85,136 98,909 81,132 91,184 109,660 103,298 119,559 127,289 Recorded Message 65,071 64,126 60,349 77,359 86,536 109,981 79,592 93,475 123,460 109,238 126,405 140,503 1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. Federal Trade Commission Page 5 of 22 Released November 2011 Fiscal Year 2011 National Do Not Call Registry Registration and Complaint Figures by State Population FY 2011 Complaints Active Registrations Active Registrations per Active Consumer State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Registrations 3,084,388 317,400 4,357,815 1,848,081 23,726,661 4,212,167 2,912,111 692,767 553,118 13,559,551 6,549,280 701,624 1,048,897 9,081,766 3,591,508 2,287,131 2,196,195 3,016,615 2,572,432 970,539 4,389,582 5,391,441 7,305,739 4,038,477 1,491,914 3,657,320 716,768 1,381,728 1,758,958 1,107,955 6,726,788 1,302,371 12,800,639 6,173,871 470,529 8,225,097 2,443,154 2,695,779 9,264,307 769,111 2,806,707 579,114 4,103,906 14,234,924 1,763,745 439,181 5,813,461 4,751,329 1,075,393 3,697,847 414,749 1 FY 2011 Complaints per FY 2011 2 100,000 Population 64,456 44,455 67,945 63,256 63,526 83,425 81,410 76,994 91,507 71,959 67,431 51,453 66,747 70,713 55,334 74,991 76,812 69,407 56,609 73,107 75,866 82,221 73,963 76,046 50,232 60,994 72,335 75,487 65,035 84,143 76,427 63,040 66,009 64,570 69,760 71,298 64,948 70,222 72,892 73,048 60,537 70,930 64,558 56,360 63,525 70,161 72,445 70,448 58,005 64,977 73,477 Complaints 34,929 2,186 84,171 16,630 288,495 50,610 35,696 10,546 5,468 187,257 65,264 7,201 16,363 131,125 21,702 19,650 16,815 26,279 23,771 7,722 52,890 47,435 74,112 31,981 13,143 23,618 8,366 13,328 26,054 12,052 79,611 13,077 111,080 50,584 2,940 90,592 18,595 33,072 78,966 8,563 27,214 4,267 42,968 156,473 20,987 3,784 67,485 60,684 9,592 24,428 5,115 3 2 100,000 Population 730 306 1,312 569 772 1,002 998 1,172 905 994 672 528 1,041 1,021 334 644 588 605 523 582 914 723 750 602 443 394 844 728 963 915 905 633 573 529 436 785 494 861 621 813 587 523 676 620 756 605 841 900 517 429 906 1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2011. 2 Population estimates are based on the U.S. Census Intercensal population estimates (Table ST-EST00INT-01 – Intercensal Estimates of the Resident Population for the United States, Regions, States, and Puerto Rico: April 1, 2000 to July 1, 2010). 3 “FY 2011 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2011. Federal Trade Commission Page 6 of 22 Released November 2011 State Rankings for National Do Not Call Registry Registrations by State Population WA ND MT VT NH MN ID WY MI IL UT CO NY KS RI CT PA OH IN WV MO CA KY VA NJ TN OK AZ MA IA NE NV ME WI SD OR NC AR NM DE SC MS AL DC3 GA MD TX LA HI FL AK Rank 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 1 Consumer State New Hampshire Colorado Massachusetts Connecticut Delaware Kansas New Jersey Minnesota Maryland Nebraska Iowa Michigan Wyoming Maine Rhode Island Pennsylvania Virginia Montana Florida Ohio South Dakota Illinois Washington Oregon Vermont Active Registrations 1,107,955 4,212,167 5,391,441 2,912,111 692,767 2,196,195 6,726,788 4,038,477 4,389,582 1,381,728 2,287,131 7,305,739 414,749 970,539 769,111 9,264,307 5,813,461 716,768 13,559,551 8,225,097 579,114 9,081,766 4,751,329 2,695,779 439,181 Active Registrations per 2 100,000 Population 84,143 83,425 82,221 81,410 76,994 76,812 76,427 76,046 75,866 75,487 74,991 73,963 73,477 73,107 73,048 72,892 72,445 72,335 71,959 71,298 70,930 70,713 70,448 70,222 70,161 Rank 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 1 Consumer State North Dakota Kentucky Arizona Georgia Idaho New York Nevada Wisconsin Oklahoma North Carolina Tennessee Alabama California Utah Arkansas New Mexico Missouri South Carolina West Virginia Louisiana Texas Indiana Hawaii Mississippi Alaska Active Registrations 470,529 3,016,615 4,357,815 6,549,280 1,048,897 12,800,639 1,758,958 3,697,847 2,443,154 6,173,871 4,103,906 3,084,388 23,726,661 1,763,745 1,848,081 1,302,371 3,657,320 2,806,707 1,075,393 2,572,432 14,234,924 3,591,508 701,624 1,491,914 317,400 Active Registrations per 2 100,000 Population 69,760 69,407 67,945 67,431 66,747 66,009 65,035 64,977 64,948 64,570 64,558 64,456 63,526 63,525 63,256 63,040 60,994 60,537 58,005 56,609 56,360 55,334 51,453 50,232 44,455 1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2011. 2 Population estimates are based on the U.S. Census Intercensal population estimates (Table ST-EST00INT-01 – Intercensal Estimates of the Resident Population for the United States, Regions, States, and Puerto Rico: April 1, 2000 to July 1, 2010). 3 Numbers for the District of Columbia are as follows: Active Registrations = 553,118; and Active Registrations per 100,000 Population = 91,507. Federal Trade Commission Page 7 of 22 Released November 2011 National Do Not Call Registry Entities Accessing the Registry by Fiscal Year1 75 No. of Entities Accessing the Registry (in Thousands) Entities Who Paid 5 or Fewer Area Codes Exempt Entities 50 25 0 2007 2008 2009 2010 2011 Fiscal Year FY 2007 FY 2008 FY 2009 FY 2010 FY 2011 Entities Who Paid 6,242 4,618 3,923 3,383 3,201 5 or Fewer Area Codes 59,337 46,559 40,406 34,206 31,240 801 1,107 1,002 680 728 Exempt Entities 1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry. “5 or Fewer Area Codes” includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call and who do not access the National Registry for any other purpose. Federal Trade Commission Page 8 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Alabama Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 205 251 256 334 938 1,022,738 444,971 980,631 636,011 37 55,489 17,158 42,294 23,000 0 13,141 4,971 10,578 5,285 0 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 907 317,400 9,845 1,871 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 480 520 602 623 928 1,265,961 867,135 1,012,015 607,157 605,547 130,163 65,668 63,687 62,852 35,437 29,100 15,927 15,733 14,087 6,753 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 479 501 870 533,228 681,593 633,260 21,337 28,027 19,483 5,004 7,205 3,813 Alaska Arizona Arkansas Federal Trade Commission Page 9 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code California Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 209 213 310 323 408 415 424 442 510 530 559 562 619 626 650 657 661 707 714 747 760 805 818 831 858 909 916 925 949 951 817,414 210,541 1,500,661 694,110 1,125,869 1,051,208 20,184 106 1,058,007 885,422 704,291 756,002 1,069,452 805,263 736,569 667 681,808 971,887 1,338,480 385 1,219,752 1,054,778 1,232,769 423,775 563,923 1,187,186 1,241,373 808,175 852,018 714,586 33,027 8,732 97,351 35,355 59,322 57,618 851 0 52,719 42,000 25,702 40,621 46,713 42,051 38,346 56 29,624 48,070 75,699 4 55,266 48,946 70,153 17,378 32,329 42,882 59,351 44,122 44,337 34,406 7,977 2,450 23,907 8,004 14,649 13,314 388 0 11,797 10,151 5,473 9,713 10,842 11,255 9,785 36 6,999 11,227 19,305 2 12,288 11,704 16,178 3,294 7,442 10,240 13,932 9,546 11,332 8,314 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 303 719 720 970 1,895,581 796,532 605,517 914,537 89,424 29,982 14,758 28,150 28,739 7,898 4,814 7,229 Colorado Federal Trade Commission Page 10 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Connecticut Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 203 475 860 1,484,981 117 1,427,013 69,923 0 58,177 20,284 0 14,418 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 302 692,767 39,917 10,091 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 202 553,118 19,985 4,697 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 239 305 321 352 386 407 561 727 754 772 786 813 850 863 904 941 954 718,614 1,162,947 620,517 974,105 554,271 1,201,688 1,088,784 958,820 29,400 423,450 317,212 999,896 961,823 471,119 1,026,527 734,677 1,315,701 34,732 69,047 34,646 55,005 33,581 67,216 72,460 46,829 958 26,250 12,092 51,843 33,568 19,293 47,735 35,607 79,847 9,741 15,824 13,104 14,990 8,016 16,921 16,692 11,982 251 7,469 3,271 12,080 7,093 4,896 12,859 9,018 17,300 Delaware District of Columbia Florida Federal Trade Commission Page 11 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Georgia Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 229 404 470 478 678 706 762 770 912 382,414 1,167,878 176 379,333 999,141 1,169,270 859 1,892,957 557,252 10,526 37,793 0 12,755 32,822 41,305 5 112,127 18,527 2,576 10,873 0 3,196 7,796 9,807 2 24,393 4,063 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 808 701,624 29,019 6,762 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 208 1,048,897 54,648 15,777 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 217 224 309 312 331 618 630 708 773 779 815 847 872 826,428 127,010 680,986 447,849 3,341 839,662 1,299,330 967,080 1,155,778 4,916 1,185,726 1,543,492 168 34,647 3,573 25,847 21,668 68 30,582 76,077 51,325 59,529 48 58,895 95,783 9 10,651 1,175 8,966 7,891 53 8,318 21,025 14,461 16,514 19 14,023 25,015 6 Hawaii Idaho Illinois Federal Trade Commission Page 12 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Indiana Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 219 260 317 574 765 812 480,553 396,316 978,499 372,811 582,446 780,883 13,235 7,027 16,129 5,089 8,123 11,514 4,892 2,243 5,918 1,654 2,506 3,239 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 319 515 563 641 712 570,208 628,829 365,104 339,392 383,598 20,697 22,710 11,070 8,657 11,647 5,629 6,025 2,642 2,182 2,492 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 316 620 785 913 450,746 442,226 617,697 685,526 14,823 8,686 14,051 20,441 4,530 2,241 3,449 5,761 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 270 502 606 859 827,362 930,211 489,250 769,792 20,502 20,807 9,605 20,188 8,350 7,558 3,064 6,275 Iowa Kansas Kentucky Federal Trade Commission Page 13 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Louisiana Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 225 318 337 504 985 470,706 578,634 508,837 606,356 407,899 16,647 16,215 13,177 15,240 11,800 5,789 5,172 4,288 4,554 3,167 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 207 970,539 32,014 7,390 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 240 301 410 443 461,063 1,574,608 1,666,806 687,105 10,849 93,972 102,449 10,905 3,184 21,906 21,857 3,678 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 339 351 413 508 617 774 781 857 978 37,196 922 600,109 1,534,897 1,122,979 185,674 879,646 54,887 975,131 657 9 18,934 48,775 31,347 1,802 30,266 1,196 33,960 247 3 4,689 12,982 9,125 638 8,015 371 9,714 Maine Maryland Massachusetts Federal Trade Commission Page 14 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Michigan Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 231 248 269 313 517 586 616 734 810 906 947 989 497,123 1,179,826 559,591 680,544 637,373 689,920 709,829 872,133 582,009 215,239 684 681,468 15,133 58,210 19,033 20,354 19,995 29,578 25,638 34,282 18,869 6,819 20 17,827 3,987 18,253 4,948 6,902 5,069 7,448 5,991 8,471 5,190 1,640 9 4,574 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 218 320 507 612 651 763 952 560,177 376,521 582,960 775,177 759,839 512,476 471,327 13,685 8,126 12,843 18,218 24,936 16,103 18,397 4,201 2,588 3,665 5,417 6,809 4,119 4,269 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 228 601 662 769 232,485 737,264 516,633 5,532 8,243 20,149 12,697 89 2,735 6,526 3,210 37 Minnesota Mississippi Federal Trade Commission Page 15 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Missouri Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 314 417 573 636 660 816 988,853 570,166 616,041 414,581 222,625 845,054 18,226 9,048 7,982 9,459 3,087 15,403 7,959 3,018 2,533 2,997 968 5,002 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 406 716,768 36,629 8,168 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 308 402 531 273,434 1,108,283 11 10,288 49,236 0 1,993 10,970 0 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 702 775 1,213,714 545,244 83,841 35,069 17,814 7,183 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 603 1,107,955 47,944 11,548 Montana Nebraska Nevada New Hampshire Federal Trade Commission Page 16 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code New Jersey Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 201 551 609 732 848 856 862 908 973 1,141,016 45,349 1,184,502 1,407,936 44,789 731,305 77,765 930,073 1,164,053 51,430 899 42,143 65,042 557 31,357 1,215 37,350 48,962 15,144 392 13,637 16,631 260 8,215 367 10,777 11,741 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 505 575 1,114,266 188,105 59,907 11,087 10,344 2,069 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 212 315 347 516 518 585 607 631 646 716 718 845 914 917 929 697,103 1,011,843 435,138 1,226,937 1,026,878 797,306 563,573 1,054,847 530,412 1,001,847 1,582,791 886,640 812,108 1,173,197 19 53,230 33,430 10,545 42,304 36,506 26,128 19,661 37,475 10,512 32,420 80,046 35,203 29,094 19,056 1 9,445 7,455 3,912 11,647 8,321 5,826 4,761 8,815 3,268 7,102 15,308 8,218 6,945 6,809 1 New Mexico New York Federal Trade Commission Page 17 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code North Carolina Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 252 336 704 828 910 919 980 617,492 1,112,295 1,394,033 854,669 868,341 1,278,545 48,496 16,163 29,891 45,902 26,228 23,313 44,595 476 4,228 8,621 12,042 6,523 4,858 11,571 232 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 701 470,529 8,653 2,750 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 216 234 330 419 440 513 567 614 740 937 635,828 6,975 1,482,712 1,163,237 922,979 1,107,289 40,520 1,006,389 873,993 985,175 24,160 160 55,096 36,191 35,915 48,012 653 44,273 28,560 42,757 8,749 75 18,252 9,053 9,946 13,307 234 12,226 7,097 9,848 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 405 539 580 918 1,020,467 45 478,332 944,310 32,463 0 10,317 28,161 8,898 0 2,410 6,607 North Dakota Ohio Oklahoma Federal Trade Commission Page 18 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Oregon Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 458 503 541 971 12 1,526,511 1,078,812 90,444 0 79,356 53,528 1,786 0 19,624 11,720 526 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 215 267 412 484 570 610 717 724 814 878 1,360,807 373,141 1,051,888 367,989 1,078,437 1,603,382 1,375,566 1,143,996 908,947 154 49,480 6,326 24,342 6,051 22,235 55,689 34,107 27,283 16,594 1 18,188 2,630 6,979 2,231 6,109 16,625 10,859 7,938 4,563 0 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 401 769,111 30,077 8,202 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 803 843 864 942,962 977,425 886,320 36,411 35,540 30,423 9,070 9,137 7,678 Pennsylvania Rhode Island South Carolina Federal Trade Commission Page 19 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code South Dakota Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 605 579,114 16,190 3,963 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 423 615 731 865 901 931 897,164 1,064,054 309,924 652,692 662,050 518,022 32,137 37,450 6,959 22,803 20,404 14,830 11,043 11,107 2,032 6,483 6,658 4,089 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 210 214 254 281 325 361 409 430 432 469 512 682 713 806 817 830 832 903 915 936 940 956 972 979 1,018,147 1,244,589 474,141 1,383,561 269,634 373,792 358,102 819 221,267 284,859 1,172,509 73,088 1,013,152 476,419 1,323,116 310,492 666,076 830,114 316,209 324,384 344,825 337,443 1,112,417 305,769 51,468 46,003 18,099 84,156 10,075 12,443 12,113 8 6,121 9,395 71,032 2,103 43,323 14,863 66,520 11,342 13,029 25,573 11,455 10,555 12,094 10,744 70,680 9,254 13,901 14,644 5,021 20,799 2,726 2,442 2,274 2 1,168 2,304 17,912 599 11,702 3,221 14,698 2,253 4,584 5,742 2,644 1,907 2,643 1,824 14,972 1,811 Tennessee Texas Federal Trade Commission Page 20 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Utah Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 385 435 801 597 396,555 1,366,593 45 15,288 60,518 44 3,632 16,494 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 802 439,181 19,201 3,622 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 276 434 540 571 703 757 804 261,277 428,394 1,084,720 249,117 1,562,886 1,243,675 983,392 9,632 18,501 50,000 7,786 108,273 59,097 43,356 1,539 3,780 11,606 2,365 23,388 12,116 9,494 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 206 253 360 425 509 964,998 717,831 1,341,584 834,537 892,379 47,972 35,329 59,389 37,448 31,887 16,123 9,231 14,558 10,102 8,138 Vermont Virginia Washington Federal Trade Commission Page 21 of 22 Released November 2011 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code West Virginia Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 304 681 1,075,214 179 36,500 1 9,269 0 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 262 414 534 608 715 920 694,429 637,120 8 785,124 712,578 868,588 17,407 12,410 2 14,297 9,654 14,316 6,819 4,445 2 4,723 2,865 4,502 Area Code Active Registrations as of Sept. 30, 2011 FY 2007 through FY 2011 Complaints FY 2011 Complaints 307 414,749 20,547 4,935 Wisconsin Wyoming Federal Trade Commission Page 22 of 22 Released November 2011 NATIONAL DO NOT CRLL REGISTRY 1-888-382-1222 donotcall.gov --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/agency%3Aftc%3Abd90f81dbbc70e3a. Public record. Not legal advice.