# Federal Trade Commission (2014) > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A6d5131ef0fb30a16 ## Record - **Collection:** Agency decision - **Document type:** Agency decision ## Text National Do Not Call Registry Data Book FY 2014 Federal Trade Commission November 2014 TABLE OF CONTENTS Report Subject Page No. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Registrations and Complaints Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4 Fiscal Year 2014 Complaint Figures by Month and Complaint Type . . . . . . . . . . . . . . . . . 5 Fiscal Year 2014 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6 State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7 Entities Accessing the Registry Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Appendix: Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9 Federal Trade Commission Page 1 of 22 Released November 2014 Federal Trade Commission Page 2 of 22 Released November 2014 INTRODUCTION The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to register their preference not to receive most telemarketing sales calls. The Registry has continued to grow since its inception in the summer of 2003. At the end of Fiscal Year (FY) 2014 (October 1, 2013 – September 30, 2014), there were more than 217 million active registrations.1 Consumers can register their phone number(s) on the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they wish to register or using the do-not-call website (https://www.donotcall.gov). The donot-call rules require telemarketers and sellers to remove the numbers on the Registry from their call lists at least every 31 days. Telemarketers can access the Registry through a website (https://telemarketing.donotcall.gov) dedicated to that purpose. Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to the Federal Trade Commission (FTC) via either the toll-free number or the website. Law enforcement officials can then review these complaints, as well as consumer registration information and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel may join CSN at https://register.consumersentinel.gov. The National Do Not Call Registry Data Book contains statistical data regarding the registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers) accessing phone numbers on the Registry, and the complaints consumers submit to the FTC about companies allegedly violating the do-not-call rules. The National Do Not Call Registry Data Book for Fiscal Year 2014 is based on unverified complaints reported by consumers. This report is not based on a consumer survey. 1For the purposes of this report, “active registrations” are those registrations consumers have placed on the Registry and have not been subsequently deleted by the consumer or removed by the FTC because the number was disconnected and reassigned. If a telemarketer downloaded the Registry on the reported day, this is the number of registrations that would have appeared. Previously, the reported number included every number a consumer had placed on the Registry regardless of its current deletion or re-registration status. Federal Trade Commission Page 3 of 22 Released November 2014 National Do Not Call Registry Active Registration and Complaint Figures1 Millions No. of Active Registrations Complaints Received Each Fiscal Year Fiscal Year Active Registration and Complaint Figures1 June 27, 2003 through September 30, 2014 Fiscal Year 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 No. of Active Registrations 50,267,097 61,741,124 103,193,927 126,981,844 145,756,274 166,582,471 183,505,798 192,917,741 200,520,793 207,938,719 213,400,640 217,855,659 Increase in Active Registrations 50,267,097 11,474,027 41,452,803 23,787,917 18,774,430 20,826,197 16,923,327 9,411,943 7,603,052 7,417,926 5,461,921 4,455,019 No. of Cumulative Complaints 0 579,838 1,249,312 2,399,130 3,696,995 5,464,793 7,273,144 8,906,957 11,180,473 15,021,029 18,769,675 22,010,761 Complaints Received Each Fiscal Year 0 579,838 669,474 1,149,818 1,297,865 1,767,798 1,808,351 1,633,813 2,273,516 3,840,556 3,748,646 3,241,086 1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National Do Not Call Registry complaints submitted to the FTC as of September 30, 2014. Federal Trade Commission Page 4 of 22 Released November 2014 Fiscal Year 2014 National Do Not Call Registry Complaint Figures by Month and Complaint Type1 350 No. of Complaints (in Thousands) 300 250 200 150 100 50 Total Complaints Recorded Message Requested Entity to Stop Calling 0 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 Jul-14 Aug-14 Sep-14 Complaint Figures by Month and Complaint Type1 Oct-13 Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Apr-14 May-14 Jun-14 July-14 Aug-14 Sep-14 Total Complaints 158,082 251,809 228,103 276,988 270,844 284,250 293,174 285,437 278,166 295,108 314,173 304,952 Recorded Message 85,167 141,272 128,930 145,732 137,523 143,127 148,567 144,604 141,859 153,709 184,876 179,237 Requested Entity to Stop Calling 76,529 127,539 118,666 139,071 135,714 143,861 152,146 152,430 147,697 158,260 165,923 160,597 1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. Federal Trade Commission Page 5 of 22 Released November 2014 Fiscal Year 2014 National Do Not Call Registry Registration and Complaint Figures by State Population Active Registrations Consumer State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming FY 2014 Complaints Active Active Registrations per FY 2014 FY 2014 Complaints per Registrations 1 3,202,106 348,309 4,378,074 1,906,859 24,700,364 4,261,902 3,020,552 710,636 575,799 13,837,089 6,716,740 744,414 1,101,598 9,512,730 3,828,656 2,379,956 2,250,090 3,156,897 2,670,597 1,024,820 4,458,555 5,531,792 7,515,891 4,129,690 1,529,419 3,821,582 750,237 1,420,036 1,848,528 1,155,347 6,959,846 1,482,934 13,322,876 6,423,064 493,856 8,614,049 2,519,066 2,817,506 9,730,965 777,035 2,882,910 601,415 4,394,385 14,576,982 1,819,368 468,863 5,868,214 4,904,737 1,164,469 4,373,078 433,878 100,000 Population2 66,245 47,380 66,068 64,435 64,437 80,896 83,996 76,763 89,071 70,768 67,220 53,019 68,332 73,844 58,267 77,011 77,751 71,824 57,737 77,153 75,201 82,653 75,952 76,188 51,130 63,228 73,903 75,998 66,252 87,298 78,206 71,114 67,797 65,222 68,269 74,446 65,421 71,691 76,179 73,897 60,377 71,184 67,648 55,115 62,718 74,823 71,040 70,355 62,798 76,150 74,465 Complaints 3 49,263 2,397 85,417 28,355 493,508 69,192 47,299 14,760 9,556 225,600 89,251 8,223 14,783 159,891 25,421 26,881 26,944 31,037 37,113 11,527 88,687 69,756 108,683 48,092 13,836 32,403 10,266 17,412 33,596 15,551 119,904 18,920 217,100 85,560 3,000 113,331 27,397 46,849 126,979 12,615 38,351 6,540 63,149 202,065 22,728 5,723 98,349 74,231 14,533 32,543 5,935 100,000 Population2 1,019 326 1,289 958 1,287 1,313 1,315 1,594 1,478 1,154 893 586 917 1,241 387 870 931 706 802 868 1,496 1,042 1,098 887 463 536 1,011 932 1,204 1,175 1,347 907 1,105 869 415 979 712 1,192 994 1,200 803 774 972 764 783 913 1,191 1,065 784 567 1,019 1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2014. 2 Population estimates are based on the 2013 U.S. Census population estimates (Table NST-EST2013-01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2013). 3 “FY 2014 Complaints” reflect National Do Not Call Registry complaints received by the FTC during fiscal year 2014. Federal Trade Commission Page 6 of 22 Released November 2014 State Rankings for National Do Not Call Registry Registrations by State Population WA ND MT VT NH MN ID WY MI IL UT CO NY KS RI CT PA OH IN WV MO CA KY VA NJ OK AZ MA IA NE NV ME WI SD OR TN NC AR NM DE SC MS AL DC3 GA MD TX HI LA FL AK Rank 1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Consumer State New Hampshire Connecticut Massachusetts Colorado New Jersey Kansas Maine Iowa Delaware Minnesota Pennsylvania Wisconsin Nebraska Michigan Maryland Vermont Wyoming Ohio Montana Rhode Island Illinois Kentucky Oregon South Dakota New Mexico Active Registrations 1,155,347 3,020,552 5,531,792 4,261,902 6,959,846 2,250,090 1,024,820 2,379,956 710,636 4,129,690 9,730,965 4,373,078 1,420,036 7,515,891 4,458,555 468,863 433,878 8,614,049 750,237 777,035 9,512,730 3,156,897 2,817,506 601,415 1,482,934 Active Registrations per 100,000 Population2 87,298 83,996 82,653 80,896 78,206 77,751 77,153 77,011 76,763 76,188 76,179 76,150 75,998 75,952 75,201 74,823 74,465 74,446 73,903 73,897 73,844 71,824 71,691 71,184 71,114 Rank 1 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Consumer State Virginia Florida Washington Idaho North Dakota New York Tennessee Georgia Nevada Alabama Arizona Oklahoma North Carolina California Arkansas Missouri West Virginia Utah South Carolina Indiana Louisiana Texas Hawaii Mississippi Alaska Active Registrations 5,868,214 13,837,089 4,904,737 1,101,598 493,856 13,322,876 4,394,385 6,716,740 1,848,528 3,202,106 4,378,074 2,519,066 6,423,064 24,700,364 1,906,859 3,821,582 1,164,469 1,819,368 2,882,910 3,828,656 2,670,597 14,576,982 744,414 1,529,419 348,309 Active Registrations per 100,000 Population2 71,040 70,768 70,355 68,332 68,269 67,797 67,648 67,220 66,252 66,245 66,068 65,421 65,222 64,437 64,435 63,228 62,798 62,718 60,377 58,267 57,737 55,115 53,019 51,130 47,380 1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2014. 2 Population estimates are based on the 2013 U.S. Census population estimates (Table NST-EST2013-01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2013). 3 Numbers for the District of Columbia are as follows: Active Registrations = 575,799; and Active Registrations per 100,000 Population = 89,071. Federal Trade Commission Page 7 of 22 Released November 2014 National Do Not Call Registry Entities Accessing the Registry by Fiscal Year1 75 No. of Entities Accessing the Registry (in Thousands) Entities Who Paid 5 or Fewer Area Codes Exempt Entities 50 25 0 2010 2011 2012 2013 2014 Fiscal Year Entities Accessing the Registry by Fiscal Year1 FY 2010 FY 2011 FY 2012 FY 2013 FY 2014 Entities Who Paid 3,383 3,192 2,949 2,877 2,582 5 or Fewer Area Codes 34,206 31,240 25,389 24,182 23,048 680 728 631 598 585 Exempt Entities 1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry. “5 or Fewer Area Codes” includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call and who do not access the Registry for any other purpose. Federal Trade Commission Page 8 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Alabama Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 205 251 256 334 938 1,058,751 463,196 1,031,865 648,060 234 105,424 28,111 73,320 38,990 42 16,687 5,758 16,312 9,626 4 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 907 348,309 9,721 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 480 520 602 623 928 1,282,774 874,661 1,005,594 591,450 623,595 147,989 93,996 82,751 76,117 45,631 24,891 18,907 14,889 13,121 10,369 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 479 501 870 555,223 697,196 654,440 33,568 48,439 29,084 8,660 10,713 8,174 Alaska 2,152 Arizona Arkansas Federal Trade Commission Page 9 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code California Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 209 213 310 323 408 415 424 442 510 530 559 562 619 626 650 657 661 669 707 714 747 760 805 818 831 858 909 916 925 949 951 864,745 225,927 1,553,641 716,268 1,175,964 1,092,431 32,906 754 1,096,621 932,236 745,932 788,993 1,103,899 842,588 765,943 2,559 711,560 190 1,019,855 1,396,879 1,242 1,274,062 1,111,454 1,282,563 444,112 587,746 982,849 1,311,662 842,593 890,372 901,818 55,326 16,192 146,419 52,191 94,938 89,165 3,705 45 88,132 65,086 38,676 68,472 67,891 71,220 72,289 557 55,563 19 78,289 141,182 162 86,420 95,126 107,202 27,061 47,953 80,981 94,967 72,551 75,591 68,772 12,661 3,027 32,724 12,293 22,812 22,436 709 15 22,798 15,450 10,512 17,016 15,552 16,915 23,064 140 15,071 14 21,158 34,510 57 21,253 23,074 23,349 7,432 11,909 26,217 20,769 18,290 15,429 20,621 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 303 719 720 970 1,874,276 807,669 652,986 926,971 175,065 53,450 28,259 47,935 38,136 11,075 5,789 11,984 Colorado Federal Trade Commission Page 10 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Connecticut Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 203 475 860 959 1,543,784 1,172 1,475,587 9 120,129 55 100,857 1 24,273 16 22,025 1 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 302 710,636 57,064 14,161 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 202 575,799 33,299 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 239 305 321 352 386 407 561 727 754 772 786 813 850 863 904 941 954 715,751 1,169,225 631,967 988,295 571,932 1,229,368 1,108,733 993,636 34,329 429,121 355,734 1,032,453 984,662 474,800 1,040,836 746,907 1,329,340 56,333 83,272 56,153 80,891 45,703 91,911 87,713 75,428 2,178 32,347 29,471 75,412 46,563 28,095 65,964 57,486 95,434 13,143 15,918 12,117 19,220 10,201 19,289 15,012 17,612 426 5,572 7,011 16,465 12,512 6,786 16,090 13,708 16,512 Delaware District of Columbia 8,644 Florida Federal Trade Commission Page 11 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Georgia Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 229 404 470 478 678 706 762 770 912 389,925 1,221,174 6,577 392,962 1,035,150 1,207,473 2,667 1,892,191 568,621 16,810 64,921 291 24,976 52,219 67,265 132 165,030 24,783 3,487 12,693 154 5,240 10,641 15,990 69 33,248 5,225 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 808 744,414 34,311 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 208 1,101,598 73,714 14,321 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 217 224 309 312 331 618 630 708 773 779 815 847 872 877,237 156,258 718,522 487,142 8,608 887,476 1,358,162 1,002,399 1,172,302 10,060 1,246,868 1,585,902 1,794 60,807 8,279 52,752 42,711 800 58,607 130,743 88,414 93,517 388 95,474 167,372 132 11,660 2,086 9,632 7,888 154 11,081 25,261 16,958 17,244 177 21,426 33,534 99 Hawaii 7,722 Idaho Illinois Federal Trade Commission Page 12 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Indiana Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 219 260 317 574 765 812 508,407 427,517 1,028,982 399,217 627,453 837,080 26,363 13,071 30,145 10,277 16,277 22,319 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 319 515 563 641 712 596,699 646,612 381,928 353,275 401,442 32,105 34,905 15,835 12,173 14,693 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 316 620 785 913 467,358 457,539 634,764 690,429 30,023 14,726 24,296 36,103 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 270 364 502 606 859 879,032 8 966,616 514,596 796,645 42,971 0 52,360 16,425 41,904 FY 2014 Complaints 5,303 2,568 5,426 2,343 3,389 5,076 Iowa FY 2014 Complaints 7,767 7,493 3,960 3,106 3,729 Kansas FY 2014 Complaints 7,432 3,765 5,969 8,933 Kentucky Federal Trade Commission Page 13 of 22 FY 2014 Complaints 8,001 0 9,835 3,936 8,442 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Louisiana Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 225 318 337 504 985 486,560 605,941 533,847 619,524 424,725 36,380 36,825 28,579 39,669 26,242 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 207 1,024,820 48,117 11,241 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 240 301 410 443 667 494,904 1,565,510 1,647,236 750,777 128 19,216 149,924 137,403 22,173 18 4,670 38,891 36,684 5,859 15 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 339 351 413 508 617 774 781 857 978 42,528 992 618,012 1,552,914 1,150,702 212,934 887,444 64,190 1,002,076 1,516 12 33,635 91,363 60,061 4,465 53,570 2,653 61,674 361 4 8,300 19,972 11,023 1,132 12,163 535 14,581 7,571 7,773 5,477 9,303 6,250 Maine Maryland Massachusetts Federal Trade Commission Page 14 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Michigan Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 231 248 269 313 517 586 616 734 810 906 947 989 515,020 1,220,058 568,827 684,196 650,983 711,040 729,970 898,013 602,335 227,913 785 706,751 27,958 101,354 32,658 39,834 33,935 50,498 49,038 57,212 34,144 10,620 100 31,280 6,981 21,412 8,011 8,003 8,611 11,368 9,817 12,781 8,554 3,133 44 8,550 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 218 320 507 612 651 763 952 586,189 388,971 597,538 803,685 764,316 512,134 476,857 23,625 15,692 24,275 33,540 42,979 31,539 30,429 5,317 3,880 4,812 7,105 10,156 8,669 7,201 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 228 601 662 769 239,892 755,093 526,705 7,729 13,437 35,902 18,170 255 Minnesota Mississippi Federal Trade Commission Page 15 of 22 2,326 6,578 4,023 48 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Missouri Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 314 417 573 636 660 816 1,025,597 601,917 651,068 431,873 239,711 871,416 48,665 22,208 17,727 23,547 5,698 31,349 10,132 4,301 3,940 4,599 1,211 7,027 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 406 750,237 41,165 10,023 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 308 402 531 279,139 1,140,777 120 11,836 64,578 12 2,734 14,281 4 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 702 725 775 1,273,575 67 574,886 104,955 3 41,114 22,306 3 9,867 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 603 1,155,347 72,384 14,964 Montana Nebraska Nevada New Hampshire Federal Trade Commission Page 16 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code New Jersey Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 201 551 609 732 848 856 862 908 973 1,183,340 50,312 1,224,564 1,452,469 48,961 744,247 89,841 972,923 1,193,189 96,763 2,049 97,442 118,586 1,486 60,682 2,965 79,377 86,490 22,952 305 19,872 24,753 355 13,444 695 16,701 18,269 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 505 575 1,088,961 393,973 66,265 14,515 13,789 4,434 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 212 315 347 516 518 585 607 631 646 716 718 845 914 917 929 695,345 1,056,658 509,188 1,274,172 1,074,502 854,269 595,826 1,099,204 566,031 1,045,473 1,537,407 923,857 839,011 1,250,538 1,395 88,479 60,805 23,832 83,571 70,341 56,796 40,798 68,840 18,788 65,400 119,427 63,594 69,425 39,780 69 19,678 16,727 5,027 22,202 16,810 13,688 11,082 19,256 3,533 15,925 28,148 17,147 16,378 7,744 41 New Mexico New York Federal Trade Commission Page 17 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code North Carolina Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 252 336 704 828 910 919 980 984 632,329 1,168,766 1,437,794 899,884 891,505 1,328,899 63,012 875 28,448 62,944 83,338 49,878 37,122 81,564 1,942 9 6,831 14,400 19,042 12,805 8,812 20,281 577 5 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 701 493,856 15,555 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 216 234 330 419 440 513 567 614 740 937 658,796 12,875 1,551,777 1,197,794 968,637 1,155,093 54,030 1,050,782 922,764 1,041,501 53,283 2,088 118,976 64,543 74,631 92,418 1,516 80,506 45,988 67,665 9,362 656 21,677 15,710 13,008 15,816 265 13,643 8,431 13,225 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 405 539 580 918 1,041,361 432 496,276 980,997 53,579 20 16,885 47,472 11,911 10 3,799 10,759 North Dakota 2,767 Ohio Oklahoma Federal Trade Commission Page 18 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Oregon Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 458 503 541 971 276 1,582,491 1,128,969 105,770 605 125,464 78,482 9,325 144 25,656 18,700 926 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 215 267 272 412 484 570 610 717 724 814 878 1,380,799 415,483 61 1,090,411 411,533 1,151,098 1,630,703 1,459,301 1,215,750 975,726 100 106,524 15,628 4 58,251 14,633 50,449 122,015 71,733 55,506 37,719 9 22,201 3,372 4 13,347 3,466 13,539 26,707 16,232 13,920 11,362 2 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 401 777,035 55,226 12,296 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 803 843 864 972,459 1,005,759 904,692 58,497 56,581 53,828 11,487 12,027 13,105 Pennsylvania Rhode Island South Carolina Federal Trade Commission Page 19 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code South Dakota Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 605 601,415 25,529 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 423 615 731 865 901 931 957,414 1,143,152 335,537 694,155 696,822 567,305 59,780 79,125 17,638 46,368 46,673 31,494 12,870 15,418 4,406 11,361 10,224 7,171 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 210 214 254 281 325 346 361 409 430 432 469 512 682 713 737 806 817 830 832 903 915 936 940 956 972 979 1,046,916 1,278,998 486,747 1,369,844 278,415 27 382,067 368,392 1,161 227,391 314,324 1,208,918 85,659 1,026,876 218 494,184 1,341,769 321,322 717,851 861,045 303,620 342,734 356,656 339,456 1,107,114 315,278 78,200 87,485 28,506 119,127 16,962 2 15,894 16,616 21 8,635 19,085 107,206 4,254 69,221 11 23,077 105,851 13,819 25,144 41,684 16,348 13,791 17,458 11,428 96,399 12,133 15,694 15,267 6,160 22,213 4,990 2 3,819 4,605 2 2,407 4,324 22,178 946 11,812 9 6,050 20,957 3,377 4,683 10,825 4,013 3,580 3,934 2,784 19,772 3,117 FY 2014 Complaints 6,217 Tennessee Texas Federal Trade Commission Page 20 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Utah Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 385 435 801 5,474 411,389 1,402,505 812 20,892 86,667 247 4,544 17,189 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 802 468,863 25,259 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 276 434 540 571 703 757 804 270,000 431,727 1,113,268 272,676 1,553,786 1,240,011 986,746 11,811 21,666 66,028 14,320 154,774 72,080 58,843 3,013 4,941 15,783 2,990 36,281 16,972 14,579 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 206 253 360 425 509 998,700 724,447 1,386,381 869,156 926,053 92,632 61,445 103,104 69,281 47,031 16,866 9,204 21,242 14,153 10,193 Vermont 5,526 Virginia Washington Federal Trade Commission Page 21 of 22 Released November 2014 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code West Virginia Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 304 681 1,162,600 1,869 63,104 56 14,114 21 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints FY 2014 Complaints 262 414 534 608 715 920 810,208 739,795 41 949,507 853,074 1,020,453 36,929 26,012 7 28,390 18,693 26,141 Area Code Active Registrations as of Sept. 30, 2014 FY 2010 through FY 2014 Complaints 307 433,878 27,437 Wisconsin 8,061 5,853 0 6,444 5,058 6,185 Wyoming Federal Trade Commission Page 22 of 22 FY 2014 Complaints 5,713 Released November 2014 1-888-382-1222 donotcall.gov --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A6d5131ef0fb30a16. Public record. Not legal advice.