# FO R FIS CA L Y E A R 2 01 0 > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A547aceedd8c56433 ## Record - **Collection:** Agency decision - **Document type:** Agency decision ## Text DAT A BOOK FO R FIS CA L Y E A R 2 01 0 Federal Trade Commission November 2010 TABLE OF CONTENTS Report Subject Page No. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Registrations and Complaints Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . 4 Fiscal Year 2010 Complaint Figures by Month and Complaint Type. . . . . . . . . . . . . . . . . 5 Fiscal Year 2010 Registration and Complaint Figures by State Population . . . . . . . . . . . . 6 State Rankings for National Do Not Call Registry Registrations by State Population . . . . 7 Entities Accessing the Registry Entities Accessing the Registry by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Appendix: Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9 Federal Trade Commission Page 1 of 22 Released November 2010 Federal Trade Commission Page 2 of 22 Released November 2010 INTRODUCTION The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to register their preference not to receive most telemarketing sales calls. The Registry has continued to grow since its inception in the summer of 2003. At the end of Fiscal Year (FY) 2010, there were more than 200 million active registrations. Consumers can register their phone number(s) on the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they wish to register or using the do-not-call website (https://www.donotcall.gov). The do-not-call rules require telemarketers and sellers to remove from their call lists (at least every 31 days) the numbers on the Registry. Telemarketers can access the Registry through a website (https://telemarketing.donotcall.gov) dedicated to that purpose. Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to the Federal Trade Commission (FTC) via either the tollfree number or the website. Law enforcement officials can then review these complaints, as well as consumer registration information and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel may join CSN at https://register.consumersentinel.gov. The National Do Not Call Registry Data Book contains statistical data regarding the registrations on the Registry, the subscriptions of entities (e.g. telemarketers and sellers) accessing phone numbers on the Registry, and the complaints submitted by consumers to the FTC about companies violating the do-not-call rules. The National Do Not Call Registry Data Book for Fiscal Year 2010 is based on unverified complaints reported by consumers. This report is not based on a consumer survey. Federal Trade Commission Page 3 of 22 Released November 2010 National Do Not Call Registry Active Registration and Complaint Figures1 220 No. of Active 201,542,535 Registrations 191,453,515 200 172,523,449 180 145,498,656 160 132,219,163 Millions 140 107,440,316 120 100 64,288,175 80 51,968,777 60 40 20 0 579,838 669,474 1,149,818 1,297,865 1,767,798 1,808,354 2004 2005 2006 2007 2008 2009 Complaints Received Each 1,633,819 Fiscal Year 0 2003 2010 Fiscal Year Active Registration and Complaint Figures1 June 27, 2003 through September 30, 2010 Fiscal Year 2003 2004 2005 2006 2007 2008 2009 2010 No. of Active Registrations 51,968,777 64,288,175 107,440,316 132,219,163 145,498,656 172,523,449 191,453,515 201,542,535 Increase in Active Registrations 51,968,777 12,319,398 43,152,141 24,778,847 13,279,493 27,024,793 18,930,066 10,089,020 No. of Cumulative Complaints 0 579,838 1,249,312 2,399,130 3,696,995 5,464,793 7,273,147 8,906,966 Complaints Received Each Fiscal Year 0 579,838 669,474 1,149,818 1,297,865 1,767,798 1,808,354 1,633,819 1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National Do Not Call Registry complaints submitted to the Commission as of September 30, 2010. Federal Trade Commission Page 4 of 22 Released November 2010 Fiscal Year 2010 National Do Not Call Registry Complaint Figures by Month and Complaint Type1 No. of Complaints (in Thousands) 200 150 100 50 Total Complaints Requested Entity to Stop Calling Recorded Message 0 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Complaint Figures by Month and Complaint Type1 Oct-09 Nov-09 Dec-09 Jan-10 Feb-10 Mar-10 Apr-10 May-10 Jun-10 Jul-10 Aug-10 Sep-10 Total Complaints 150,087 130,854 118,601 120,115 125,557 155,317 135,080 131,844 135,483 136,998 150,424 143,459 Requested Entity to Stop Calling 74,706 65,405 59,806 58,943 63,097 73,159 65,206 64,698 65,087 67,381 70,673 67,242 Recorded Message 66,574 58,161 51,882 52,500 53,683 62,061 55,549 54,424 57,181 59,427 65,416 60,897 1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to the questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?”. On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. Federal Trade Commission Page 5 of 22 Released November 2010 Fiscal Year 2010 National Do Not Call Registry Registration and Complaint Figures by State Population Active Registrations Consumer State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Active 1 Registrations 2,955,830 298,435 4,201,836 1,779,254 22,915,349 4,062,884 2,811,198 666,385 529,452 13,039,468 6,307,237 671,474 1,002,432 8,725,970 3,405,865 2,201,559 2,114,754 2,892,181 2,454,582 934,305 4,235,079 5,239,822 7,008,923 3,884,220 1,432,706 3,493,218 687,626 1,329,786 1,690,698 1,069,101 6,495,324 1,247,048 12,353,516 5,912,412 453,257 7,887,644 2,346,697 2,582,940 8,882,151 743,850 2,692,727 557,915 3,901,106 13,654,718 1,692,987 421,897 5,604,408 4,534,657 1,027,369 3,493,845 398,393 Active Registrations per 2 100,000 Population 62,774 42,727 63,705 61,578 61,998 80,857 79,902 75,287 88,292 70,339 64,168 51,844 64,849 67,589 53,025 73,194 75,025 67,040 54,642 70,872 74,306 79,468 70,302 73,757 48,533 58,341 70,527 74,016 63,967 80,713 74,593 62,052 63,217 63,026 70,072 68,335 63,647 67,516 70,467 70,627 59,035 68,676 61,959 55,099 60,799 67,855 71,099 68,045 56,456 61,786 73,198 FY 2010 Complaints FY 2010 3 Complaints 23,691 1,956 61,746 11,994 224,337 31,560 24,743 7,125 4,244 157,061 48,495 5,911 9,283 84,960 14,111 12,089 10,137 14,338 12,974 5,978 35,792 33,914 50,867 22,845 6,911 14,227 6,592 11,414 21,608 9,295 48,683 11,514 91,140 35,972 1,772 59,759 13,996 22,565 50,671 5,522 20,788 3,941 26,917 114,917 12,381 3,255 52,483 40,011 6,851 14,103 3,507 FY 2010 Complaints per 2 100,000 Population 503 280 936 415 607 628 703 805 708 847 493 456 601 658 220 402 360 332 289 453 628 514 510 434 234 238 676 635 818 702 559 573 466 383 274 518 380 590 402 524 456 485 428 464 445 524 666 600 376 249 644 1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2010. 2 Population estimates are based on the 2009 U.S. Census population estimates (Table NST-EST2009-01 – Annual Estimates of the Population for the United States, and Puerto Rico: April 1, 2000 to July 1, 2009). 3 “FY 2010 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2010. Federal Trade Commission Page 6 of 22 Released November 2010 State Rankings for National Do Not Call Registry Registrations by State Population WA ND MT VT NH MN ID WY MI IL UT CO NY IA NE NV ME WI SD OR KS OH IN WV MO CA KY VA NJ TN OK AZ NC AR NM MA RI CT PA DE SC MS AL DC3 GA MD LA TX HI FL AK Rank1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Consumer State Colorado New Hampshire Connecticut Massachusetts Delaware Kansas New Jersey Maryland Nebraska Minnesota Wyoming Iowa Virginia Maine Rhode Island Montana Pennsylvania Florida Michigan North Dakota South Dakota Ohio Washington Vermont Illinois Active Registrations 4,062,884 1,069,101 2,811,198 5,239,822 666,385 2,114,754 6,495,324 4,235,079 1,329,786 3,884,220 398,393 2,201,559 5,604,408 934,305 743,850 687,626 8,882,151 13,039,468 7,008,923 453,257 557,915 7,887,644 4,534,657 421,897 8,725,970 Active Registrations per 100,000 Population2 80,857 80,713 79,902 79,468 75,287 75,025 74,593 74,306 74,016 73,757 73,198 73,194 71,099 70,872 70,627 70,527 70,467 70,339 70,302 70,072 68,676 68,335 68,045 67,855 67,589 Rank1 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Consumer State Oregon Kentucky Idaho Georgia Nevada Arizona Oklahoma New York North Carolina Alabama New Mexico California Tennessee Wisconsin Arkansas Utah South Carolina Missouri West Virginia Texas Louisiana Indiana Hawaii Mississippi Alaska Active Registrations 2,582,940 2,892,181 1,002,432 6,307,237 1,690,698 4,201,836 2,346,697 12,353,516 5,912,412 2,955,830 1,247,048 22,915,349 3,901,106 3,493,845 1,779,254 1,692,987 2,692,727 3,493,218 1,027,369 13,654,718 2,454,582 3,405,865 671,474 1,432,706 298,435 Active Registrations per 100,000 Population2 67,516 67,040 64,849 64,168 63,967 63,705 63,647 63,217 63,026 62,774 62,052 61,998 61,959 61,786 61,578 60,799 59,035 58,341 56,456 55,099 54,642 53,025 51,844 48,533 42,727 1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2010. 2 Population estimates are based on the 2009 U.S. Census population estimates (Table NST-EST2009-01 – Annual Estimates of the Population for the United States, and Puerto Rico: April 1, 2000 to July 1, 2009). 3 Numbers for the District of Columbia are as follows: Active Registrations = 529,452; and Active Registrations per 100,000 Population = 88,292. Federal Trade Commission Page 7 of 22 Released November 2010 National Do Not Call Registry Entities Accessing the Registry by Fiscal Year1 75 No. of Entities Accessing the Registry (in Thousands) Entities Who Paid 5 or Fewer Area Codes Exempt Entities 50 25 0 2006 2007 2008 2009 2010 Fiscal Year FY 2006 FY 2007 FY 2008 FY 2009 FY 2010 Entities Who Paid 6,824 6,242 4,618 3,923 3,383 5 or Fewer Area Codes 58,816 59,337 46,559 40,406 34,206 845 801 1,107 1,002 680 Exempt Entities 1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry. “5 or Fewer Area Codes” includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call and who do not access the National Registry for any other purpose. Federal Trade Commission Page 8 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Alabama Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 205 251 256 334 938 983,180 426,350 938,751 607,545 4 62,495 14,040 36,254 20,087 0 8,611 2,941 7,438 4,113 0 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 907 298,435 9,508 1,839 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 480 520 602 623 928 1,222,555 832,433 978,818 586,372 581,658 126,338 58,596 58,991 60,882 33,445 21,699 12,299 10,267 9,382 6,483 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 479 501 870 512,039 656,484 610,731 18,840 24,289 18,101 3,397 4,881 3,372 Alaska Arizona Arkansas Federal Trade Commission Page 9 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code California Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 209 213 310 323 408 415 424 442 510 530 559 562 619 626 650 657 661 707 714 747 760 805 818 831 858 909 916 925 949 951 788,041 200,685 1,457,205 668,789 1,090,261 1,019,512 15,784 68 1,025,180 855,087 675,816 728,769 1,031,558 775,472 714,728 312 657,398 939,823 1,293,161 198 1,173,731 1,019,774 1,192,944 410,497 546,462 1,153,398 1,194,600 783,835 825,164 677,097 31,130 7,389 86,838 32,545 53,644 51,392 463 0 48,263 38,137 25,877 36,536 43,578 36,691 33,991 20 27,113 44,343 67,120 2 51,058 45,715 64,659 17,135 29,450 39,295 53,383 40,856 40,170 31,011 5,770 1,868 16,120 7,039 11,909 9,902 287 0 9,758 7,401 4,575 8,219 9,045 8,631 6,306 20 5,431 8,168 16,030 2 10,585 8,888 12,843 2,876 6,488 7,794 11,662 7,358 8,872 6,229 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 303 719 720 970 1,849,064 764,539 567,885 881,396 72,416 25,714 11,784 23,828 16,246 5,541 2,887 5,739 Colorado Federal Trade Commission Page 10 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Connecticut Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 203 475 860 1,434,529 38 1,376,631 57,741 0 51,060 12,772 0 11,335 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 302 666,385 33,693 6,896 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 202 529,452 18,004 3,892 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 239 305 321 352 386 407 561 727 754 772 786 813 850 863 904 941 954 689,912 1,129,128 593,135 930,270 531,394 1,159,995 1,053,507 923,464 27,239 405,820 296,413 960,416 922,019 452,270 983,989 706,717 1,273,780 29,759 61,715 25,924 47,204 30,403 60,709 65,430 42,547 735 22,032 9,387 46,768 32,032 16,728 41,878 32,333 74,262 7,432 13,491 6,011 10,596 8,490 14,008 18,773 10,804 160 5,479 2,604 11,409 6,774 4,271 8,709 7,976 16,702 Delaware District of Columbia Florida Federal Trade Commission Page 11 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Georgia Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 229 404 470 478 678 706 762 770 912 365,534 1,123,677 90 364,305 948,918 1,124,719 353 1,845,603 534,038 9,397 32,369 0 11,504 29,636 37,059 3 106,135 16,763 1,830 6,932 0 2,448 6,159 8,141 3 17,870 3,533 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 808 671,474 25,910 5,631 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 208 1,002,432 44,532 8,957 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 217 224 309 312 331 618 630 708 773 779 815 847 872 792,913 112,488 653,086 423,961 1,801 806,109 1,251,317 930,186 1,110,368 3,523 1,139,939 1,500,213 66 27,180 2,485 19,530 15,922 15 25,850 64,042 43,475 50,580 29 51,426 82,937 3 5,584 1,017 4,673 4,086 13 5,397 13,536 8,695 10,769 13 11,815 17,635 3 Hawaii Idaho Illinois Federal Trade Commission Page 12 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Indiana Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 219 260 317 574 765 812 458,145 375,341 928,185 351,169 551,022 742,003 10,063 5,301 12,494 3,948 6,507 9,740 2,659 1,793 3,268 1,144 1,788 2,807 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 319 515 563 641 712 548,102 605,155 351,261 326,970 370,071 16,955 18,767 9,544 7,289 10,415 3,282 3,669 1,715 1,326 1,730 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 316 620 785 913 430,640 424,862 595,597 663,655 11,796 7,096 11,786 16,679 2,433 1,427 2,488 3,405 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 270 502 606 859 789,805 894,940 468,071 739,365 13,350 14,798 7,360 15,411 4,089 3,808 1,858 4,088 Iowa Kansas Kentucky Federal Trade Commission Page 13 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Louisiana Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 225 318 337 504 985 447,980 547,584 486,231 582,745 390,042 12,648 12,373 10,113 11,565 9,511 2,385 2,729 2,426 2,976 2,109 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 207 934,305 27,595 5,813 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 240 301 410 443 431,415 1,533,020 1,628,852 641,792 8,379 87,549 96,514 8,031 2,237 14,150 15,777 2,246 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 339 351 413 508 617 774 781 857 978 34,826 847 581,894 1,500,057 1,092,684 173,462 858,812 50,408 946,832 435 6 15,915 40,784 25,843 1,234 25,288 869 27,498 169 1 3,501 9,026 6,684 437 5,796 312 6,965 Maine Maryland Massachusetts Federal Trade Commission Page 14 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Michigan Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 231 248 269 313 517 586 616 734 810 906 947 989 477,093 1,133,976 537,313 648,066 613,010 662,032 680,101 837,850 557,565 205,733 581 655,603 13,337 47,989 16,950 16,103 17,577 26,010 23,021 31,067 16,383 5,744 11 15,423 2,807 10,957 3,090 3,706 3,480 5,990 4,748 6,609 3,855 1,210 9 3,483 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 218 320 507 612 651 763 952 536,048 360,706 562,491 741,770 733,165 494,114 455,926 10,604 6,246 10,406 14,266 21,143 13,802 15,903 2,538 1,601 2,625 3,551 5,025 3,151 3,776 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 228 601 662 769 222,805 707,884 497,647 4,370 6,007 15,175 10,972 52 1,247 3,211 2,118 34 Minnesota Mississippi Federal Trade Commission Page 15 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Missouri Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 314 417 573 636 660 816 946,341 541,966 587,872 396,415 211,031 809,593 12,127 7,187 6,333 7,478 2,470 11,974 3,407 1,951 2,047 1,896 707 3,617 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 406 687,626 31,557 6,439 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 308 402 263,536 1,066,250 9,228 43,162 2,413 8,764 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 702 775 1,166,348 524,350 78,820 31,447 14,524 6,448 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 603 1,069,101 42,342 8,996 Montana Nebraska Nevada New Hampshire Federal Trade Commission Page 16 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code New Jersey Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 201 551 609 732 848 856 862 908 973 1,101,850 42,731 1,142,023 1,363,550 42,496 704,207 71,197 898,505 1,128,765 42,477 525 34,126 57,675 311 27,760 909 31,654 45,096 8,382 195 6,549 11,449 120 5,182 389 6,393 8,445 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 505 575 1,080,063 166,985 58,245 9,018 9,321 1,882 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 212 315 347 516 518 585 607 631 646 716 718 845 914 917 684,281 972,781 393,965 1,190,761 990,014 768,202 542,449 1,021,255 500,856 966,992 1,547,548 854,487 788,290 1,131,635 50,669 28,812 6,833 35,891 31,943 22,588 16,879 34,668 7,834 28,647 75,389 30,699 25,332 13,743 7,527 6,293 2,832 8,770 7,452 4,655 3,776 7,611 2,472 5,890 14,683 7,205 5,323 4,517 New Mexico New York Federal Trade Commission Page 17 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code North Carolina Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 252 336 704 828 910 919 980 591,774 1,063,675 1,337,879 820,541 830,838 1,225,397 42,308 13,873 24,863 39,590 22,791 21,120 38,076 250 2,910 5,655 8,629 4,835 4,165 8,213 106 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 701 453,257 6,624 1,690 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 216 234 330 419 440 513 567 614 740 937 608,446 4,984 1,420,161 1,123,077 887,985 1,061,898 34,237 966,644 833,838 946,374 18,026 87 43,796 32,707 30,815 40,980 426 38,456 25,032 38,321 4,550 62 9,355 6,830 6,793 9,400 213 7,591 6,116 7,677 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 405 580 918 982,157 459,902 904,638 26,909 8,975 24,067 6,132 2,101 5,368 North Dakota Ohio Oklahoma Federal Trade Commission Page 18 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Oregon Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 458 503 541 971 4 1,468,618 1,030,288 84,030 0 69,397 48,221 1,344 0 13,581 7,825 446 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 215 267 412 484 570 610 717 724 814 878 1,314,984 344,700 1,014,276 339,020 1,031,751 1,558,118 1,312,318 1,097,668 869,173 143 37,113 3,966 20,460 4,176 18,837 46,213 26,996 21,998 13,871 1 8,886 1,478 5,282 1,430 4,913 11,401 6,744 5,506 3,507 1 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 401 743,850 26,317 5,316 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 803 843 864 903,498 936,553 852,676 32,084 31,026 26,227 6,678 7,668 5,713 Pennsylvania Rhode Island South Carolina Federal Trade Commission Page 19 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code South Dakota Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 605 557,915 13,791 3,732 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 423 615 731 865 901 931 847,406 1,011,026 296,331 621,018 632,701 492,624 23,531 29,780 5,696 18,523 15,511 11,956 6,079 7,140 1,291 4,606 3,835 3,125 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 210 214 254 281 325 361 409 430 432 469 512 682 713 806 817 830 832 903 915 936 940 956 972 979 974,141 1,194,462 452,400 1,336,309 257,837 358,811 343,970 663 211,789 270,051 1,124,878 66,838 977,330 457,365 1,275,394 297,489 621,461 794,200 302,293 310,807 330,977 321,957 1,079,690 293,606 42,359 35,415 14,652 73,017 8,067 11,516 10,771 6 5,354 7,946 59,220 1,617 37,368 12,978 58,189 9,921 9,444 22,910 11,416 9,770 10,593 9,637 63,849 8,309 9,443 8,773 3,203 14,981 1,794 2,437 2,151 4 1,099 1,911 12,269 518 8,214 2,683 10,679 2,108 3,120 4,041 2,314 1,738 2,230 1,753 13,044 1,544 Tennessee Texas Federal Trade Commission Page 20 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Utah Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 385 435 801 179 380,913 1,311,895 1 13,494 50,830 1 2,172 9,789 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 802 421,897 17,171 3,146 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 276 434 540 571 703 757 804 249,897 410,732 1,045,170 231,268 1,521,644 1,197,689 948,008 9,412 17,219 45,109 5,838 101,434 56,042 39,578 1,727 3,065 8,036 1,940 17,773 9,728 8,246 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 206 253 360 425 509 921,642 682,306 1,281,611 798,597 850,501 39,748 31,546 53,939 34,343 28,046 8,003 6,185 11,611 6,878 5,924 Vermont Virginia Washington Federal Trade Commission Page 21 of 22 Released November 2010 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code West Virginia Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 304 681 1,027,327 42 31,263 1 6,609 1 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 262 414 534 608 715 920 657,855 604,265 3 741,056 673,605 817,061 12,170 8,892 0 10,753 7,736 10,864 3,096 2,545 0 2,892 2,088 2,938 Area Code Active Registrations as of Sept. 30, 2010 FY 2006 through FY 2010 Complaints FY 2010 Complaints 307 398,393 17,519 3,381 Wisconsin Wyoming Federal Trade Commission Page 22 of 22 Released November 2010 NATIONAL DO NOT CRLL REGISTRY 1-888-382-1222 donotcall.gov --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A547aceedd8c56433. Public record. Not legal advice.