# October 1, 2015 – September 30, 2016 > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A220c7dd7418c4557 ## Record - **Collection:** Agency decision - **Document type:** Agency decision ## Text National Do Not Call Registry Data Book FY 2016 October 1, 2015 – September 30, 2016 Federal Trade Commission December 2016 TABLE OF CONTENTS Report Subject Page No. Introduction.................................................................................................................................................. 3 Registrations and Complaints Active Registration and Complaint Figures by Fiscal Year ............................................................................ 4 Fiscal Year 2016 Complaint Figures by Month and Complaint Type ............................................................. 5 Fiscal Year 2016 Registration and Complaint Figures by State Population................................................... 6 State Rankings for National Do Not Call Registry Registrations by State Population .................................... 7 Entities Accessing the Registry Entities Accessing the Registry by Fiscal Year.............................................................................................. 8 Appendix: Registration and Complaint Figures by Consumer State and Area Code ...................................................... 9 Federal Trade Commission Page 1 of 24 Fiscal Year 2016 Federal Trade Commission Page 2 of 24 Fiscal Year 2016 INTRODUCTION The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to register their preference not to receive most telemarketing sales calls. The Registry has continued to grow since its inception in the summer of 2003. As of September 30, 2016, there were 226 million active registrations.1 Consumers can register their phone number(s) on the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they wish to register or using the do-not-call website (https://www.donotcall.gov). The do-not-call rules require telemarketers and sellers to remove the numbers on the Registry from their call lists at least every 31 days. Telemarketers can access the Registry through a website (https://telemarketing.donotcall.gov) dedicated to that purpose. Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to the Federal Trade Commission (FTC) via either the toll-free number or the website. Law enforcement officials can then review these complaints, as well as consumer registration information and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel may join CSN at https://register.consumersentinel.gov. The National Do Not Call Registry Data Book contains statistical data regarding the registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers) accessing phone numbers on the Registry, and the complaints consumers submit to the FTC about companies allegedly violating the do-not-call rules. The National Do Not Call Registry Data Book for Fiscal Year 2016 is based on unverified complaints reported by consumers. This report is not based on a consumer survey. 1 For the purposes of this report, “active registrations” are those registrations consumers have placed on the Registry and have not been subsequently deleted by the consumer or removed by the FTC because the number was disconnected and reassigned. If a telemarketer downloaded the Registry on the reported day, this is the number of registrations that would have appeared. Federal Trade Commission Page 3 of 24 Fiscal Year 2016 National Do Not Call Registry Active Registration and Complaint Figures1 No. of Active Registrations Millions Complaints Received Each FY Fiscal Year Active Registration and Complaint Figures1 June 27, 2003 through September 30, 2016 Fiscal Year No. of Active Registrations Increase in Active Registrations No. of Cumulative Complaints Complaints Received Each Fiscal Year 2003 50,267,097 50,267,097 0 0 2004 61,741,124 11,474,027 579,838 579,838 2005 103,193,927 41,452,803 1,249,312 669,474 2006 126,981,844 23,787,917 2,399,130 1,149,818 2007 145,756,274 18,774,430 3,696,995 1,297,865 2008 166,582,471 20,826,197 5,464,793 1,767,798 2009 183,505,798 16,923,327 7,273,144 1,808,351 2010 192,917,741 9,411,943 8,906,957 1,633,813 2011 200,520,793 7,603,052 11,180,473 2,273,516 2012 207,938,719 7,417,926 15,021,029 3,840,556 2013 213,400,640 5,461,921 18,769,675 3,748,646 2014 217,855,659 4,455,019 22,010,761 3,241,086 2015 222,841,484 4,985,825 25,589,481 3,578,711 2016 226,001,288 3,159,804 30,929,715 5,340,234 1 Active registration and complaint figures reflect the total number of phone numbers registered and the total number of National Do Not Call Registry complaints submitted to the FTC as of September 30, 2016. Federal Trade Commission Page 4 of 24 Fiscal Year 2016 Fiscal Year 2016 National Do Not Call Registry Complaint Figures by Month and Complaint Type1 700 650 No. of Complaints (in Thousands) 600 550 500 450 400 350 300 250 200 150 100 Total Complaints Recorded Message Requested Entity to Stop Calling 50 0 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Complaint Figures by Month and Complaint Type1 Oct-15 Nov-15 Dec-15 Jan-16 Feb-16 Mar-16 Apr-16 May-16 Jun-16 Jul-16 Aug-16 Sep-16 Total Complaints 312,017 279,305 292,337 374,507 439,500 486,410 464,708 511,017 514,725 484,584 623,464 557,660 Recorded Message 188,748 167,258 176,533 234,641 276,042 311,415 295,422 325,943 329,598 313,153 416,914 365,947 Requested Entity to Stop Calling 150,850 134,029 142,103 179,694 205,620 224,006 214,170 219,664 211,094 207,262 265,676 234,867 1 Complaint types refer to National Do Not Call Registry complaints in which the consumer responded affirmatively to either or both of two questions: “Have you asked this company to stop calling you?” or “Was the call a recorded message?” Consumers may also file a complaint without responding affirmatively to these questions. On September 1, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called number. Federal Trade Commission Page 5 of 24 Fiscal Year 2016 Fiscal Year 2016 National Do Not Call Registry Registration and Complaint Figures by State Population FY 2016 Complaints Active Registrations Consumer State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Active Registrations1 3,331,985 362,861 4,520,322 1,989,596 25,548,739 4,385,799 3,121,356 734,565 605,725 14,389,449 6,972,018 770,366 1,146,623 9,829,741 4,025,068 2,450,893 2,323,522 3,279,331 2,766,185 1,066,511 4,593,602 5,704,559 7,809,488 4,255,335 1,601,601 3,981,945 779,301 1,468,110 1,922,818 1,200,259 7,168,934 1,529,042 13,822,538 6,706,628 514,180 8,941,915 2,625,837 2,925,076 10,065,116 799,932 3,004,831 623,572 4,597,744 15,201,691 1,891,575 488,688 6,071,736 5,095,928 1,218,362 4,542,861 450,251 Active Registrations per 100,000 Population2 68,574 49,139 66,202 66,805 65,267 80,376 86,924 77,655 90,107 70,984 68,254 53,811 69,285 76,437 60,805 78,456 79,801 74,108 59,224 80,229 76,478 83,959 78,704 77,516 53,523 65,453 75,444 77,424 66,514 90,204 80,028 73,332 69,826 66,780 67,930 76,996 67,134 72,601 78,618 75,730 61,371 72,638 69,660 55,341 63,138 78,060 72,429 71,069 66,067 78,714 76,821 FY 2016 Complaints3 66,710 2,006 132,984 43,510 739,978 103,087 77,087 19,688 18,628 383,017 168,268 12,814 26,673 272,073 64,495 37,275 41,781 52,390 42,494 15,796 126,736 136,761 179,649 78,217 24,867 56,767 15,141 30,248 49,986 24,739 204,456 32,146 362,390 138,479 5,134 199,203 46,769 70,294 205,880 20,194 67,568 9,288 105,301 382,252 40,989 10,390 181,516 109,435 19,836 67,237 8,535 FY 2016 Complaints per 100,000 Population2 1,373 272 1,948 1,461 1,890 1,889 2,147 2,081 2,771 1,889 1,647 895 1,612 2,116 974 1,193 1,435 1,184 910 1,188 2,110 2,013 1,811 1,425 831 933 1,466 1,595 1,729 1,859 2,282 1,542 1,831 1,379 678 1,715 1,196 1,745 1,608 1,912 1,380 1,082 1,595 1,392 1,368 1,660 2,165 1,526 1,076 1,165 1,456 1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2016. 2 Population estimates are based on the 2015 U.S. Census population estimates (Table NST-EST2015-01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2015). 3 “FY 2016 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2016. Federal Trade Commission Page 6 of 24 Fiscal Year 2016 State Rankings for National Do Not Call Registry Registrations by State Population WA ND MT OR SD ID WY UT KS CA AZ MI IL CO RI CT WV VA TN MS TX MA PA KY AR NM NY OH IN MO OK HI ME WI IA NE NV VT NH MN AL NJ NC GA DE DC3 MD SC LA FL AK Rank1 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Consumer State New Hampshire Connecticut Massachusetts Colorado Maine New Jersey Kansas Wisconsin Michigan Pennsylvania Iowa Vermont Delaware Minnesota Nebraska Ohio Wyoming Maryland Illinois Rhode Island Montana Kentucky New Mexico South Dakota Oregon Active Registrations 1,200,259 3,121,356 5,704,559 4,385,799 1,066,511 7,168,934 2,323,522 4,542,861 7,809,488 10,065,116 2,450,893 488,688 734,565 4,255,335 1,468,110 8,941,915 450,251 4,593,602 9,829,741 799,932 779,301 3,279,331 1,529,042 623,572 2,925,076 Active Registrations per 100,000 Population 2 90,204 86,924 83,959 80,376 80,229 80,028 79,801 78,714 78,704 78,618 78,456 78,060 77,655 77,516 77,424 76,996 76,821 76,478 76,437 75,730 75,444 74,108 73,332 72,638 72,601 Rank1 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Consumer State Virginia Washington Florida New York Tennessee Idaho Alabama Georgia North Dakota Oklahoma Arkansas North Carolina Nevada Arizona West Virginia Missouri California Utah South Carolina Indiana Louisiana Texas Hawaii Mississippi Alaska Active Registrations 6,071,736 5,095,928 14,389,449 13,822,538 4,597,744 1,146,623 3,331,985 6,972,018 514,180 2,625,837 1,989,596 6,706,628 1,922,818 4,520,322 1,218,362 3,981,945 25,548,739 1,891,575 3,004,831 4,025,068 2,766,185 15,201,691 770,366 1,601,601 362,861 Active Registrations per 100,000 Population 2 72,429 71,069 70,984 69,826 69,660 69,285 68,574 68,254 67,930 67,134 66,805 66,780 66,514 66,202 66,067 65,453 65,267 63,138 61,371 60,805 59,224 55,341 53,811 53,523 49,139 1 Rankings are based on the “Active Registrations per 100,000 Population.” “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2016. 2 Population estimates are based on the 2015 U.S. Census population estimates (Table NST-EST2015-01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2015). 3 Numbers for the District of Columbia are as follows: Active Registrations = 605,725; and Active Registrations per 100,000 Population = 90,107. Federal Trade Commission Page 7 of 24 Fiscal Year 2016 National Do Not Call Registry Entities Accessing the Registry by Fiscal Year1 50 No. of Entities Accessing the Registry (in Thousands) Entities Who Paid 5 or Fewer Area Codes 40 Exempt Entities 30 20 10 0 2012 2013 2014 2015 2016 Fiscal Year FY 2012 FY 2013 FY 2014 FY 2015 FY 2016 Entities Who Paid 2,949 2,877 2,582 2,502 2,353 5 or Fewer Area Codes 25,389 24,182 23,049 20,075 17,634 631 598 585 521 503 Exempt Entities 1 “Entities Who Paid” are telemarketers, sellers and other entities who paid fees to access the Registry. “5 or Fewer Area Codes” includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. “Exempt Entities” include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce charitable contributions, to raise funds for political purposes, or to conduct surveys. “Exempt Entities” also include those who are engaged solely in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call and who do not access the National Registry for any other purpose. Federal Trade Commission Page 8 of 24 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Alabama Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 205 251 256 334 938 1,098,026 482,982 1,074,834 675,813 330 121,525 35,831 94,261 51,762 86 21,327 9,351 21,785 13,372 19 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 907 362,861 9,453 1,495 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 480 520 602 623 928 1,327,768 903,023 1,036,208 606,185 647,138 169,035 114,320 102,276 85,443 60,009 40,556 28,046 26,725 17,415 15,902 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 479 501 870 581,140 724,475 683,981 49,472 66,454 41,488 13,258 18,794 11,240 Alaska Arizona Arkansas Federal Trade Commission Page 9 of 24 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code California Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 209 213 310 323 408 415 424 442 510 530 559 562 619 626 628 650 657 661 669 707 714 747 760 805 818 831 858 909 916 925 949 951 899,070 236,412 1,594,890 742,539 1,214,024 1,128,350 41,395 2,512 1,131,092 966,408 777,765 815,435 1,143,045 871,180 154 791,405 4,548 739,940 1,397 1,053,035 1,436,757 2,669 1,319,109 1,145,668 1,320,397 457,581 606,220 1,020,672 1,357,341 869,022 918,162 940,545 77,106 24,530 203,752 73,251 131,146 133,933 5,940 306 126,724 86,376 56,864 93,095 97,807 95,564 109 113,481 1,360 78,805 191 102,228 187,776 484 119,032 131,377 182,316 41,608 65,348 112,991 126,448 100,365 105,177 98,005 18,774 7,621 57,303 22,448 35,325 38,842 1,847 203 36,258 21,285 16,637 23,750 27,778 25,942 100 30,978 618 19,268 84 23,991 45,610 202 29,023 32,585 56,567 12,040 16,913 28,734 33,092 24,237 30,150 22,233 Federal Trade Commission Page 10 of 24 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Colorado Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 303 719 720 970 1,905,414 832,791 694,340 953,254 228,691 67,646 43,342 70,257 52,093 15,268 13,504 19,974 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 203 475 860 959 1,594,526 2,527 1,524,100 203 157,046 196 141,414 32 39,652 90 38,528 23 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 302 734,565 75,499 19,559 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 202 605,725 60,180 20,201 Connecticut Delaware District of Columbia Federal Trade Commission Page 11 of 24 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Florida Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 239 305 321 352 386 407 561 727 754 772 786 813 850 863 904 941 954 743,753 1,201,393 658,162 1,034,439 597,429 1,273,063 1,144,092 1,030,785 38,322 446,298 390,395 1,073,638 1,032,498 494,658 1,087,094 774,925 1,368,505 73,779 101,567 70,298 108,565 57,301 117,972 97,915 99,091 3,540 36,119 48,966 99,656 73,267 35,851 91,419 77,966 112,580 19,894 27,384 18,627 31,243 16,477 34,533 28,552 27,144 1,212 10,031 14,382 29,001 24,006 10,404 27,099 22,053 30,996 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 229 404 470 478 678 706 762 770 405,822 1,270,957 15,833 407,863 1,089,114 1,252,659 3,983 1,932,233 23,348 104,394 1,575 32,843 78,828 93,926 445 213,104 Georgia 912 Federal Trade Commission 593,554 32,513 Page 12 of 24 6,301 36,568 796 8,015 26,377 26,789 234 53,684 9,299 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Hawaii Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 808 770,366 43,031 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 208 1,146,623 97,479 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 217 224 309 312 331 618 630 708 773 779 815 847 907,398 173,854 743,042 510,613 12,128 920,737 1,396,660 1,034,050 1,206,937 13,828 1,288,845 1,618,175 81,035 13,030 70,420 57,670 1,440 79,255 168,488 129,154 120,703 907 125,319 218,386 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 219 260 317 574 765 812 930 534,922 449,375 1,076,027 420,570 661,203 882,887 84 39,476 19,254 45,458 17,399 25,429 35,753 35 FY 2016 Complaints 11,992 Idaho FY 2016 Complaints 26,449 Illinois 872 3,474 384 FY 2016 Complaints 20,993 4,285 18,411 15,518 390 21,197 43,476 38,625 30,365 261 31,139 52,820 169 Indiana Federal Trade Commission Page 13 of 24 FY 2016 Complaints 13,401 6,376 16,076 6,966 8,877 12,612 26 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Iowa Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 319 515 563 641 712 614,707 664,549 393,642 363,833 414,162 42,612 46,767 23,059 15,031 19,629 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 316 620 785 913 482,117 473,676 655,188 712,541 40,099 19,319 34,566 57,559 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 270 364 502 606 859 911,504 25 1,002,677 538,161 826,964 51,882 6 73,585 21,005 57,933 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 225 318 337 504 985 501,528 633,420 553,288 638,009 439,940 41,312 46,671 34,206 54,438 32,498 FY 2016 Complaints 10,181 12,035 6,405 3,556 5,379 Kansas FY 2016 Complaints 9,338 4,609 9,333 18,844 Kentucky FY 2016 Complaints 11,296 5 19,758 5,423 16,536 Louisiana Federal Trade Commission Page 14 of 24 FY 2016 Complaints 7,345 10,077 6,519 12,747 6,137 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Maine Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 207 1,066,511 62,718 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 240 301 410 443 667 526,754 1,596,553 1,672,501 797,051 743 31,582 209,241 190,153 39,378 193 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 339 351 413 508 617 774 781 857 978 45,912 2,361 641,079 1,588,759 1,181,370 231,574 909,184 70,959 1,033,361 2,779 203 57,321 137,264 99,082 9,289 78,821 5,198 88,342 FY 2016 Complaints 15,715 Maryland FY 2016 Complaints 11,014 52,450 49,010 15,290 150 Massachusetts Federal Trade Commission Page 15 of 24 FY 2016 Complaints 997 118 16,642 38,136 33,386 3,635 20,759 2,055 23,285 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Michigan Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 231 248 269 313 517 586 616 734 810 906 947 989 535,309 1,259,403 595,864 709,326 680,286 735,446 759,264 930,280 628,252 237,608 1,001 737,449 37,610 133,361 48,009 54,853 51,543 67,295 69,767 82,648 48,942 14,469 196 45,163 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 218 320 507 612 651 763 952 605,884 401,139 616,709 832,578 784,856 526,425 487,744 32,210 20,764 33,915 53,352 58,264 44,671 40,629 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 228 601 662 769 251,681 788,496 551,848 9,576 16,824 48,455 26,864 618 FY 2016 Complaints 9,846 35,141 12,946 15,781 15,783 18,051 18,397 25,134 14,216 4,102 46 13,365 Minnesota FY 2016 Complaints 8,274 5,261 9,745 18,266 15,685 11,595 10,687 Mississippi Federal Trade Commission Page 16 of 24 FY 2016 Complaints 4,024 11,955 7,502 282 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Missouri Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 314 417 573 636 660 816 1,059,803 633,589 679,525 449,955 252,160 906,913 68,452 33,687 25,279 30,804 7,810 47,155 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 406 779,301 52,746 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 308 402 531 289,015 1,178,800 295 14,293 87,549 83 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 702 725 775 1,325,595 843 596,380 136,094 216 56,892 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 603 1,200,259 94,639 FY 2016 Complaints 17,745 8,833 6,905 7,001 2,180 14,374 Montana FY 2016 Complaints 15,073 Nebraska FY 2016 Complaints 3,743 26,670 31 Nevada FY 2016 Complaints 32,391 167 15,986 New Hampshire Federal Trade Commission Page 17 of 24 FY 2016 Complaints 24,518 Fiscal Year 2016 New Jersey Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 201 551 609 732 848 856 862 908 973 1,218,195 53,494 1,260,713 1,492,453 53,124 767,480 98,195 1,000,587 1,224,693 138,468 3,566 137,987 170,065 3,014 86,217 5,723 115,268 125,881 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 505 575 1,118,212 410,830 88,730 24,945 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 212 315 347 516 518 585 607 631 646 716 718 845 914 917 929 934 706,128 1,095,980 557,414 1,312,031 1,116,311 885,777 618,255 1,138,341 596,955 1,081,040 1,559,362 959,398 862,379 1,312,230 20,926 11 116,972 94,303 37,893 131,751 104,322 89,066 56,994 111,128 36,070 95,146 159,751 96,735 101,334 84,334 637 4 FY 2016 Complaints 35,799 1,318 33,248 45,856 1,215 22,856 2,430 30,398 34,310 New Mexico FY 2016 Complaints 23,433 7,917 New York Federal Trade Commission Page 18 of 24 FY 2016 Complaints 24,379 26,040 13,222 41,581 25,618 25,579 13,570 32,884 14,953 23,999 38,575 28,441 25,372 37,633 345 4 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code North Carolina Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 252 336 704 743 828 910 919 980 984 659,568 1,220,218 1,490,890 15 936,582 934,307 1,387,789 74,741 2,518 40,060 83,986 118,413 8 71,117 57,444 116,016 4,148 135 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 701 514,180 20,636 5,226 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 216 220 234 330 380 419 440 513 567 614 740 937 682,934 74 17,480 1,605,862 8 1,238,543 1,000,524 1,195,735 62,387 1,093,236 965,071 1,080,061 68,405 25 3,235 152,959 8 90,908 100,606 121,833 2,706 104,578 60,183 89,238 11,359 20,795 31,561 8 18,955 18,299 32,797 1,584 89 North Dakota Ohio Federal Trade Commission Page 19 of 24 16,390 19 851 35,324 8 25,516 25,420 31,364 974 27,035 16,285 23,519 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Oklahoma Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 405 539 580 918 1,081,919 649 518,469 1,024,800 73,669 112 25,500 68,831 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 458 503 541 971 584 1,630,689 1,174,900 118,903 940 166,899 105,867 13,527 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 215 267 272 412 484 570 610 717 724 814 878 1,409,806 445,003 133 1,119,654 442,215 1,198,093 1,662,442 1,513,268 1,258,089 1,016,111 302 143,058 25,580 26 81,726 23,465 80,187 166,740 101,046 80,362 61,461 95 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 401 799,932 75,981 FY 2016 Complaints 19,678 51 7,668 19,357 Oregon FY 2016 Complaints 38 39,834 26,729 1,996 Pennsylvania FY 2016 Complaints 35,028 9,146 13 22,024 7,815 23,537 41,682 27,309 21,629 18,181 69 Rhode Island Federal Trade Commission Page 20 of 24 FY 2016 Complaints 20,533 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code South Carolina Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 803 843 854 864 1,013,828 1,051,408 68 939,527 79,364 75,570 35 74,381 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 605 623,572 33,760 8,971 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 423 615 629 731 865 901 931 1,007,061 1,194,658 166 350,229 726,323 723,161 596,146 81,562 108,086 54 24,050 65,782 68,131 44,021 FY 2016 Complaints 21,949 22,966 35 20,016 South Dakota Tennessee Federal Trade Commission Page 21 of 24 22,793 28,310 47 5,468 18,763 17,494 12,213 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Texas Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 210 214 254 281 325 346 361 409 430 432 469 512 682 713 737 806 817 830 832 903 915 936 940 956 972 979 1,093,569 1,328,798 507,385 1,407,653 290,213 1,587 399,255 383,685 1,519 237,504 343,464 1,262,519 96,708 1,056,332 1,431 514,588 1,389,500 334,879 779,008 901,633 320,417 359,077 372,238 355,819 1,134,217 328,693 103,686 125,310 37,943 145,524 22,639 185 24,185 23,478 73 12,859 27,357 148,779 6,832 91,439 245 33,867 147,658 19,437 44,811 61,434 24,890 19,896 24,428 16,084 122,754 18,594 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 385 435 801 13,519 427,803 1,450,253 1,798 28,717 114,987 FY 2016 Complaints 30,186 40,109 9,782 36,861 5,738 162 8,073 6,318 31 3,989 8,571 44,855 2,598 27,760 167 9,485 40,953 5,657 19,117 15,943 8,369 5,730 7,129 5,435 31,041 6,080 Utah Federal Trade Commission Page 22 of 24 FY 2016 Complaints 548 7,810 31,525 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Vermont Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 802 488,688 35,262 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 276 434 540 571 703 757 804 283,449 448,804 1,153,990 296,665 1,588,647 1,279,295 1,020,886 17,688 31,622 92,956 23,432 230,192 101,247 83,697 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 206 253 360 425 509 1,033,083 753,502 1,440,950 903,904 964,489 116,846 75,889 134,248 92,095 63,195 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints 304 681 1,214,253 4,109 82,100 212 FY 2016 Complaints 10,251 Virginia FY 2016 Complaints 5,671 10,638 27,986 8,445 69,610 31,483 27,035 Washington FY 2016 Complaints 24,645 14,878 29,490 20,592 16,771 West Virginia Federal Trade Commission Page 23 of 24 FY 2016 Complaints 19,336 114 Fiscal Year 2016 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Wisconsin Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 262 414 534 608 715 920 840,824 765,646 67 984,617 891,316 1,060,391 53,180 39,374 26 46,467 30,219 41,947 Area Code Active Registrations as of Sept. 30, 2016 FY 2012 through FY 2016 Complaints FY 2016 Complaints 307 450,251 35,683 8,561 15,084 12,171 9 15,434 9,731 14,171 Wyoming Federal Trade Commission Page 24 of 24 Fiscal Year 2016 1-888-382-1222 donotcall.gov --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A220c7dd7418c4557. Public record. Not legal advice.