# Federal Trade Commission (2015) > Briefs, arguments, decisions, and more. URL: https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A150a517222f1b465 ## Record - **Collection:** Agency decision - **Document type:** Agency decision ## Text National Do Not Call Registry Data Book FY 2015 Federal Trade Commission November 2015 ~ W Report Subject Page No. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Registrations and Complaints Active Registration and Complaint Figures by Fiscal Year. . . . . . . . . . . . . . . . . . . . . . . . . 4 Fiscal Year 2015 Complaint Figures by Month and Complaint Type ................. 5 Fiscal Year 2015 Registration and Complaint Figures by State Population ............ 6 State Rankings for National Do Not Call Registry Registrations by State Population .... 7 Entities Accessing the Registry Entities Accessing the Registty by Fiscal Year...... . . . . . . . . .................... 8 Appendix: Registration and Complaint Figures by Consumer State and Area Code . . . . . . . . . . . . . . 9 Federal Trade Commission Pagel of22 Released November 2015 Federal Trade Commission Page 2 of 22 Released November 2015 NATIONAL DO NOT CALL REGIS TRY The National Do Not Call Registry (Registry) provides consumers with an easy and efficient way to register their preference not to receive most telemarketing sales calls. The Registry has continued to grow since its inception in the summer of 2003. As of September 30, 2015, there were 222 million active registrations.1 Consumers can register their phone number(s) on the Registry by either calling a toll-free number (888-382-1222) from the telephone number(s) they wish to register or using the do-not-call website (https://www.donotcall.gov). The do-not-call rules require telemarketers and sellers to remove the numbers on the Registry from their call lists at least every 31 days. Telemarketers can access the Registry through a website (https://telemarketing.donotcall.gov) dedicated to that purpose. Consumers notify law enforcement of violations of the do-not-call rules by submitting complaints to the Federal Trade Commission (FTC) via either the toll-free number or the website. Law enforcement officials can then review these complaints, as well as consumer registration information and telemarketer access information, through the Consumer Sentinel Network (CSN), a secure Internet website maintained by the FTC. For more information about CSN, please visit www.FTC.gov/sentinel. Law enforcement personnel may join CSN at https://register.consumersentinel.gov. The National Do Not Call Registry Data Book contains statistical data regarding the registrations on the Registry, the subscriptions of entities (e.g., telemarketers and sellers) accessing phone numbers on the Registry, and the complaints consumers submit to the FTC about companies allegedly violating the do-not-call rules. The National Do Not Call Registry Data Book for Fiscal Year 2015 is based on unverified complaints reported by consumers. This report is not based on a consumer survey. IFor the pmposes of this report, "active registrations" are those registrations conslllllers have placed on the Registty and have not been subsequently deleted by the conslllller or removed by the FTC because the munber was disconnected and reassigned. If a telemarketer downloaded the Registry on the reported day, this is the number of registrations that would have appeared. Previously, the reported munber included every munber a consmner had placed on the Registty regardless of its ctm-ent deletion or re-registration status. Federal Trade Commission Page 3 of22 Released November 2015 NATIO NAL DO NOT CA LL National Do Not Call Registry Active Registration and Complaint Figures 1 RE GI ST RY 240 220 No. of Active Registrations 200 Complaints Received Each FY 222,841,484 213 400 640 217,855,659 207~38,719 ..:..... . -- CJ 180 - 200,520,793 - 192,917,741 - 183,505,798 - 166,582,471 - 160 145,756,274 (/) 140 - 126,981,844 .§ - ~ 120 103,193,927 - 100 80 61,741, 124 60 - 50,267,097 40 20 0 2003 579,838 2004 669,474 1, 149,81! 2005 1,297,86 2006 2007 1,767,798 1,808,35' 2008 1,633,813 2009 2,273,SH 2010 3,840,556 2011 3,748,64( 2012 3,241 ,08t 2014 2013 3,578,72! 2015 Fiscal Year Active Registration and Complaint Figures 1 June 27, 2003 through September 30, 2015 Fiscal Year No. of Ac ti\>e Regis trations Increas e in Acth >e Regis trations No. of Cumulath>e Complaints Complaints Recehl?dF.ach Fiscal Year 2003 2004 2005 2006 2007 2008 20\B 2010 2011 2012 2013 2014 2015 50,267,®7 61,741, 124 103, 193,927 126,981,844 145,756,274 166,582,471 183,505, 798 192,917,741 200,520,793 207,938,719 213,400,640 217,855,659 222,841,484 50,267,®7 11,474,027 41,452,803 23,787,917 18,774,430 20,826,197 16,923,327 9,411,943 7,603,052 7,417,926 5,461,921 4,455,019 4,985,825 0 579,838 1,249,312 2,399,130 3,696,995 5,464,793 7,273,144 8,906,957 11,180,473 15,021,029 18,769,675 22,010,761 25,589,481 0 579,838 669,474 1,149,818 1,297,865 1,767,798 1,808,351 1,633,813 2,273,516 3,840,556 3,748,646 3,241,086 3,578,720 1 Active registration and complaint figlll'es reflect the total number of phone numbers registered and the total number of National Do N ot Call Registry complaints submitted to the FTC as of September 30, 2015. Federal Trade Commission Page4 of22 Released November 2015 NATIO NAL DO NOT CALL RE GI STRY Fiscal Year 2015 National Do Not Call Registry Complaint Figures by Month and Complaint Type1 400 350 '.@' 300 ~ 0 ~ 250 ;::, Z1 c: ·a ii. E 200 0 u .... ~ 150 z 100 50 - Total Complaints Recorded Message Requested Entity to Stop Calling 0 Oct-14 Nov-14 Dec-14 Jan-15 Feb- 15 Mar-15 Apr-15 May-15 Jun-15 Jul-15 Aug-15 Sep-15 Jun-15 Jul-15 Aus-15 Complaint Figures by Month and Complaint Type1 Oct-14 Nov-14 Dec-14 Jan-15 Feb-15 Mar-15 AE!:-15 Mal'.-15 S~-15 Total Complaints 310,339 233,411 231,543 282,833 285,063 339,126 341,163 301,065 300,195 322,865 316,044 315,073 Recorded Message 183,591 135,027 136,694 169,592 170,046 203,169 206,054 177,082 174,890 194,336 187,173 188,320 Requested Entity to Stop Calling 160,428 121,374 122,120 147,479 150,665 176,711 174,283 151,842 150,216 161,702 155,551 151,526 1 Complaint types refer to National Do Not Call Registry complaints in which the consmner responded affinnati.vely to the questions: "Have you asked this company to stop calling you?" or "Was the call a recorded message?". On September I, 2009, the National Registry began accepting all complaints regarding calls using a recorded message, regardless of the registration status of the called munber. Federal Trade Commission Page5 of22 Released November 2015 Fiscal Year 2015 National Do Not Call Registry Registration and Complaint Figures by State Population FY 2015 Complaints Active Registrations Active Registrations per Active Consumer State Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Registrations 3,283,842 358,716 4,464,376 1,957,045 25,201,180 4,341,567 3,087,422 725,325 593,057 14,191,227 6,869,990 760,824 1,129,590 9,707,760 3,944,861 2,427,757 2,295,049 3,230,323 2,729,396 1,050,374 4,543,895 5,643,946 7,699,127 4,208,768 1,574,141 3,920,400 767,960 1,448,706 1,893,287 1,183,553 7,086,459 1,512,415 13,622,666 6,594,478 506,783 8,818,031 2,587,322 2,883,597 9,934,851 791,228 2,955,560 615,857 4,518,402 14,951,105 1,861,025 480,480 5,990,170 5,019,456 1,198,211 4,476,128 444,075 1 FY 2015 Complaints per FY 2015 2 100,000 Population 67,717 48,690 66,321 65,974 64,947 81,062 85,841 77,524 90,008 71,337 68,038 53,596 69,111 75,367 59,799 78,135 79,030 73,193 58,701 78,970 76,031 83,671 77,691 77,124 52,575 64,655 75,027 76,997 66,686 89,203 79,283 72,518 68,989 66,316 68,532 76,056 66,717 72,630 77,694 74,986 61,160 72,184 68,990 55,463 63,238 76,685 71,943 71,082 64,757 77,743 76,020 Complaints 46,264 2,035 93,787 29,331 543,477 77,069 52,710 14,426 8,760 244,717 99,102 8,417 20,251 181,890 30,984 27,546 27,242 32,621 30,867 11,346 91,679 99,215 114,024 50,356 19,769 36,187 9,892 17,261 41,601 17,085 141,944 24,089 247,164 89,467 3,044 125,108 33,127 50,614 138,079 12,250 40,601 6,559 64,524 225,190 26,700 5,884 107,944 86,986 14,874 41,326 6,996 3 2 100,000 Population 954 276 1,393 989 1,401 1,439 1,466 1,542 1,330 1,230 981 593 1,239 1,412 470 887 938 739 664 853 1,534 1,471 1,151 923 660 597 966 917 1,465 1,288 1,588 1,155 1,252 900 412 1,079 854 1,275 1,080 1,161 840 769 985 835 907 939 1,296 1,232 804 718 1,198 1 “Active Registrations” reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2015. 2 Population estimates are based on the 2014 U.S. Census population estimates (Table NST-EST2014-01 – Annual Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2014). 3 “FY 2015 Complaints” reflect National Do Not Call Registry complaints received by the Commission during fiscal year 2015. Federal Trade Commission Page 6 of 22 Released November 2015 State Rankings for National Do Not Call Registry Registrations by State Population WA OR Rankl Cmsumer State 1 New Hatq>shire 2 Connecticut 3 Massachusetts 4 Colorado 5 New Jersey 6 Kansas 7 Maine 8 Iowa 9 Wiscons in 10 Pennsylvania 11 Michigan 12 Delaware 13 Minnesota 14 Nebraska Venmnt 15 16 Ohio 17 Maryland 18 Wyoming 19 Illinois 20 Montana 21 Rhode Island 22 Kentucky 23 Oregon 24 New Mexico 25 South Dakota NATIO NAL DO NOT CALL REG I STRY MT ID Acliw Ruis Ira lions 1,183,553 3,087,422 5,643,946 4,341,567 7,086,459 2,295,049 1,050,374 2,427,757 4,476,128 9,934,851 7,699,lTl 725,325 4,208,768 1,448,706 480,480 8,818,031 4,543,895 444,075 9,707,760 767,960 791,228 3,230,323 2,883,597 1,512,415 615,857 WY Acliw Regislrmons per 100.000 p ....imon2 89,203 85,841 83,671 81,062 79,283 79,030 78,970 78,135 77,743 77,694 77,691 77,524 77,124 76,997 76,685 Rankl 76,00IJ 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 75,367 75,027 74,986 73,193 72,630 72,518 72,184 45 46 47 48 49 50 76,056 76,031 44 Consumer State Virginia Florida Washington Idaho Tennessee New York North Dakota Georgia Alabama Oklahoma Nevada Arizona North Carolina Arkansas California West Virginia Missouri Utah South Carolina Indiana Louisiana Te1!aS Hawaii Mississ ippi Alaska Aclil• R...ns1rmons 5,990,170 14,191,227 5,019,456 1,129,590 4,518,402 13,622,666 506,783 6,869,990 3,283,842 2,587,322 1,893,287 4,464,376 6,594,478 1,957,045 25,201,180 1,198,211 3,920,400 1,861,025 2,955,560 3,944,861 2,729,396 14,951,105 760,824 1,574,141 358,716 Acliw Regislrations per 100,000 Pnn11alion2 71,943 71,337 71,082 69,111 68,990 68,989 68,532 68,038 67,717 66,717 66,686 66,321 66,316 65,974 64,947 64,757 64,655 63,238 61,160 59,799 58,701 55,463 53,596 52,575 48,690 1 Rankings are based on the "Active Registrations per 100,000 Population." "Active Registrations'' reflect the total number of phone numbers registered on the National Do Not Call Registry as of September 30, 2015. 2 Population estimates are based on the 2014 U.S. Census population estimates (Table NST-EST2014-01 - Aluma! Estimates of the Population for the United States, Regions, States, and Puerto Rico: April 1, 2010 to July 1, 2014). 3 Ntunbers for the District of Columbia are as follows: Active Registrations = 593,057; and Active Registrations per 100,000 Population = 90,008. Federal Trade Commission Page 7 of22 Released November 2015 National Do Not Call Registry Entities Accessing the Registry by Fiscal Year 1 NATIO NAL DO NOT CALL RE GI STRY 50 - Entities Who Paid - 5 or Fewer Area Codes - Exempt Entities B ~30 ~ .s ~ I _______________________________________________________________________J - ---........-... ]w ·~ ~ """0 ~ 10 0 2011 2012 2014 2013 2015 Fiscal Year FY2011 FY 2012 FY2013 FY 2014 FY 2015 Entities Who Paid 3,192 2,949 2,877 2,582 2,504 5 01· Fewer Area Codes 31,240 25,389 24,182 23,049 20,075 728 631 598 585 521 Exempt Entities 1 "Entities Who Paid" are telemarketers, sellers and other entities who paid fees to access the Registry. "5 or Fewer Al·ea Codes" includes those entities who accessed five or fewer area codes; the first five area codes are provided to entities at no cost. "Exempt Entities" include organizations that engage in outbound telephone calls to consumers that do not involve the sale of goods or services, such as calls to induce charitable contributions, to raise funds for political pwposes, or to conduct surveys. "Exempt Entities" also include those who are engaged solely in calls to persons with whom they have an established business relationship or from whom they have obtained express written agreement to call and who do not access the National Registry for any other pwpose. Federal Trade Commission Page 8of22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Alabama Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 205 251 256 334 938 1,083,650 475,514 1,058,825 665,567 286 111,914 30,824 81,908 42,964 45 15,101 5,654 16,026 8,087 3 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 907 358,716 9,548 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 480 520 602 623 928 1,309,864 891,824 1,023,938 600,524 638,226 154,855 100,105 89,073 81,337 49,758 28,565 18,408 16,589 14,602 10,610 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 479 501 870 570,843 713,065 673,137 40,090 53,918 33,545 9,919 10,360 7,833 Alaska 1,666 Arizona Arkansas Federal Trade Commission Page 9 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code California Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 209 213 310 323 408 415 424 442 510 530 559 562 619 626 628 650 657 661 669 707 714 747 760 805 818 831 858 909 916 925 949 951 886,975 231,707 1,576,737 731,012 1,197,148 1,112,774 37,496 1,636 1,116,315 953,273 765,038 804,568 1,127,013 858,918 40 780,135 3,579 729,312 702 1,039,909 1,420,604 1,888 1,302,204 1,131,990 1,304,535 452,114 598,474 1,005,213 1,338,606 858,197 906,471 926,597 65,077 18,298 166,604 57,653 108,390 105,909 4,234 85 100,567 74,277 45,235 78,215 78,599 79,884 7 90,984 682 65,689 89 88,503 159,191 253 100,373 108,761 139,926 32,350 54,712 93,208 106,160 84,553 84,678 83,191 15,521 3,974 36,305 12,501 25,361 26,646 816 40 22,193 16,592 11,134 17,962 19,753 17,295 7 25,001 145 15,557 70 18,382 34,039 93 24,538 22,523 45,567 8,165 13,247 20,021 22,855 19,360 17,959 20,648 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 303 719 720 970 1,895,226 823,793 678,854 943,694 200,798 58,678 32,710 55,839 41,979 10,769 7,338 13,643 Colorado Federal Trade Commission Page 10 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Connecticut Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 203 475 860 959 1,577,414 1,930 1,507,985 93 133,331 84 114,946 2 25,974 29 25,424 1 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 302 725,325 63,909 13,741 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 202 593,057 36,920 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 239 305 321 352 386 407 561 727 754 772 786 813 850 863 904 941 954 734,247 1,189,019 648,651 1,018,668 588,348 1,256,032 1,130,698 1,018,425 36,756 440,359 377,692 1,058,663 1,015,711 487,732 1,070,642 765,592 1,353,992 62,618 87,628 62,720 91,279 48,186 96,926 84,430 82,515 2,471 32,916 36,182 80,979 54,744 30,051 75,921 64,111 96,346 13,717 17,847 12,578 20,984 10,973 19,023 15,490 17,891 453 6,048 9,315 16,976 14,955 6,227 18,666 14,601 17,614 Delaware District of Columbia 7,513 Florida Federal Trade Commission Page 11 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Georgia Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 229 404 470 478 678 706 762 770 912 399,493 1,251,032 11,209 401,870 1,067,391 1,235,159 3,403 1,916,681 583,752 19,316 75,265 679 27,707 58,455 75,113 170 181,561 26,533 4,336 17,276 388 5,179 12,395 15,989 41 34,401 5,283 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 808 760,824 36,431 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 208 1,129,590 84,160 19,403 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 217 224 309 312 331 618 630 708 773 779 815 847 872 896,420 166,720 733,790 500,492 10,569 908,124 1,381,226 1,022,245 1,193,501 12,292 1,273,718 1,605,890 2,773 68,713 9,453 59,586 47,019 976 64,994 142,875 103,247 104,147 607 106,465 187,015 191 13,490 2,191 11,507 8,394 189 11,784 25,668 23,528 21,399 232 22,806 37,278 62 Hawaii 7,751 Idaho Illinois Federal Trade Commission Page 12 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Indiana Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints 219 260 317 574 765 812 930 524,107 440,851 1,056,124 411,916 647,446 864,385 32 30,157 14,545 33,808 11,709 18,530 25,497 6 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints 319 515 563 641 712 608,510 659,057 389,632 360,227 410,331 37,185 39,373 18,384 13,457 16,229 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints 316 620 785 913 476,492 467,769 647,087 703,701 34,578 16,531 27,904 42,497 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints 270 364 502 606 859 899,862 22 987,604 528,513 814,322 47,961 0 58,548 18,262 46,568 FY 2015 Complaints 6,453 3,267 6,931 2,576 4,041 5,985 6 Iowa FY 2015 Complaints 8,362 8,137 4,264 2,610 3,266 Kansas FY 2015 Complaints 6,988 3,232 6,096 9,799 Kentucky Federal Trade Commission Page 13 of 22 FY 2015 Complaints 9,079 0 9,996 3,695 8,752 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Louisiana Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 225 318 337 504 985 495,705 622,797 546,021 630,368 434,505 39,093 40,767 31,464 44,764 28,992 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 207 1,050,374 53,212 10,908 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 240 301 410 443 667 514,293 1,585,721 1,663,923 779,641 317 21,914 174,407 160,420 25,863 26 4,935 38,627 38,794 5,936 8 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 339 351 413 508 617 774 781 857 978 44,702 2,143 633,367 1,576,906 1,169,145 224,955 901,779 68,256 1,022,693 1,875 37 44,183 109,862 69,899 5,968 65,001 3,219 72,674 528 26 14,049 27,525 16,522 1,940 17,227 878 17,965 5,098 6,671 5,311 8,071 4,859 Maine Maryland Massachusetts Federal Trade Commission Page 14 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Michigan Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 231 248 269 313 517 586 616 734 810 906 947 989 527,855 1,243,900 586,371 699,276 670,092 726,026 747,801 917,924 618,840 234,014 900 726,128 31,148 113,477 39,241 44,604 39,830 55,905 55,268 64,383 39,256 11,791 115 35,774 5,997 23,080 9,673 8,476 9,375 11,397 10,978 13,780 8,967 2,381 24 7,977 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 218 320 507 612 651 763 952 599,264 396,949 609,436 820,642 777,414 521,305 483,758 26,832 17,779 27,196 38,426 48,177 36,825 33,685 5,745 3,688 5,546 8,437 10,223 8,437 7,032 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 228 601 662 769 246,849 775,600 542,944 8,748 15,119 42,120 22,107 332 Minnesota Mississippi Federal Trade Commission Page 15 of 22 2,929 9,429 6,055 111 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Missouri Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 314 417 573 636 660 816 1,046,325 621,939 668,748 443,097 247,117 893,174 55,943 26,393 20,072 26,143 6,409 35,002 10,685 6,136 4,392 4,492 1,418 7,270 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 406 767,960 44,235 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 308 402 531 285,246 1,163,305 155 12,269 69,627 15 2,846 13,813 3 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 702 725 775 1,304,905 446 587,936 117,570 33 47,101 27,139 30 12,435 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 603 1,183,553 79,546 16,158 Montana 9,509 Nebraska Nevada New Hampshire Federal Trade Commission Page 16 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code New Jersey Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 201 551 609 732 848 856 862 908 973 1,204,696 52,109 1,246,717 1,476,785 51,448 758,070 94,803 989,537 1,212,294 113,378 2,354 114,478 138,347 1,848 70,370 3,388 92,558 100,556 24,997 500 23,585 31,210 482 14,870 812 19,574 22,511 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 505 575 1,107,252 405,163 74,020 18,643 17,076 6,010 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 212 315 347 516 518 585 607 631 646 716 718 845 914 917 929 701,612 1,081,242 539,103 1,297,974 1,101,061 873,622 609,908 1,124,012 584,061 1,068,374 1,552,148 946,219 853,722 1,281,737 7,871 100,143 73,950 26,861 99,593 85,456 67,687 47,173 85,342 21,823 76,949 135,306 74,701 80,219 47,407 203 19,191 19,438 5,861 24,792 22,567 15,546 10,151 24,113 5,507 17,439 30,562 18,312 16,117 12,144 134 New Mexico New York Federal Trade Commission Page 17 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code North Carolina Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 252 336 704 828 910 919 980 984 649,071 1,199,994 1,470,171 922,793 917,414 1,363,901 69,577 1,557 32,431 70,985 96,402 57,716 42,904 92,963 2,634 33 6,893 13,696 21,693 12,673 9,947 19,612 798 24 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 701 506,783 16,598 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 216 220 234 330 419 440 513 567 614 740 937 673,179 28 15,506 1,585,894 1,224,035 987,862 1,180,274 59,423 1,076,585 949,313 1,065,932 58,855 3 2,383 133,595 72,896 83,437 100,610 1,845 87,534 50,369 74,413 10,122 3 357 23,974 15,183 15,599 17,592 542 14,619 10,497 14,425 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 405 539 580 918 1,066,934 572 511,272 1,008,544 61,521 35 19,890 54,792 14,074 15 5,106 12,688 North Dakota 2,733 Ohio Oklahoma Federal Trade Commission Page 18 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Oregon Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 458 503 541 971 445 1,612,415 1,157,099 113,638 722 139,880 89,500 10,080 117 27,997 18,843 1,201 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 215 267 272 412 484 570 610 717 724 814 878 1,399,015 433,520 95 1,107,735 430,376 1,180,611 1,650,244 1,491,577 1,241,046 1,000,455 177 122,346 18,008 6 65,022 16,986 61,699 138,527 83,026 64,984 46,597 15 24,708 3,858 2 12,053 3,783 16,163 27,913 18,037 14,984 12,385 7 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 401 791,228 61,716 11,806 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 803 843 864 996,936 1,032,615 926,009 65,363 60,477 61,247 13,544 11,564 13,132 Pennsylvania Rhode Island South Carolina Federal Trade Commission Page 19 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code South Dakota Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 605 615,857 27,922 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 423 615 629 731 865 901 931 987,883 1,174,708 35 344,645 713,422 712,780 584,929 67,336 88,779 4 20,350 52,598 53,103 34,939 13,635 16,794 4 4,003 10,836 10,265 6,570 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 210 214 254 281 325 346 361 409 430 432 469 512 682 713 737 806 817 830 832 903 915 936 940 956 972 979 1,074,681 1,308,777 500,145 1,391,718 286,055 450 392,957 377,897 1,344 233,628 330,849 1,240,988 92,274 1,043,574 805 507,167 1,371,262 329,807 753,125 886,281 312,125 352,708 366,237 348,885 1,123,807 323,559 85,469 96,590 32,426 127,694 19,374 15 18,073 19,107 31 9,888 20,559 118,921 4,707 73,835 47 27,131 119,837 15,841 29,204 50,263 18,431 15,918 19,675 12,296 105,507 13,996 16,712 17,878 7,123 23,548 4,206 13 4,616 4,642 14 2,352 3,385 23,984 971 12,828 36 6,737 24,665 4,130 7,180 12,620 4,397 3,865 4,447 2,621 22,152 3,407 6,125 Tennessee Texas Federal Trade Commission Page 20 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code Utah Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 385 435 801 9,631 421,153 1,430,241 1,066 23,915 96,886 255 5,195 20,008 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 802 480,480 27,682 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 276 434 540 571 703 757 804 278,034 441,872 1,138,277 286,413 1,575,060 1,263,231 1,007,283 13,322 24,452 74,993 16,075 178,217 79,941 65,067 3,238 5,851 17,001 3,695 41,216 17,589 14,470 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 206 253 360 425 509 1,019,089 742,170 1,419,324 889,470 949,403 103,980 66,700 114,581 79,204 53,378 19,351 11,440 23,088 16,801 12,271 Vermont 5,569 Virginia Washington Federal Trade Commission Page 21 of 22 Released November 2015 Appendix: National Do Not Call Registry Registration and Complaint Figures by Consumer State and Area Code West Virginia Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 304 681 1,195,119 3,092 70,746 82 14,251 27 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 262 414 534 608 715 920 828,653 754,912 56 970,191 877,257 1,045,059 43,851 30,357 7 34,443 22,863 31,014 10,018 6,890 0 8,945 6,258 7,811 Area Code Active Registrations as of Sept. 30, 2015 FY 2011 through FY 2015 Complaints FY 2015 Complaints 307 444,075 30,727 Wisconsin Wyoming Federal Trade Commission Page 22 of 22 6,671 Released November 2015 1-888-382-1222 donotcall.gov --- Source: Frix Law Library, https://www.frixlaw.com/law-library/documents/agency%3Aftc%3A150a517222f1b465. Public record. Not legal advice.