# Stephanie Warren v. Federal National Mortgage Assn

> Court of Appeals for the Fifth Circuit · August 2, 2019

URL: https://www.frixlaw.com/law-library/cases/4422658

## Case

- **Court:** Court of Appeals for the Fifth Circuit
- **Decided:** August 2, 2019
- **Precedential status:** Published
- **Opinion:** Opinion
- **Nature of suit:** Civil Rights
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/4422658

## How later opinions describe it (automated extraction)

- discussing the verbal act doctrine

## Opinion text

Case: 18-11211 Document: 00515061721 Page: 1 Date Filed: 08/02/2019

IN THE UNITED STATES COURT OF APPEALS
FOR THE FIFTH CIRCUIT
United States Court of Appeals
Fifth Circuit

FILED
No. 18-11211 August 2, 2019
Lyle W. Cayce
STEPHANIE WARREN, Clerk

Plaintiff – Appellant,

v.

FEDERAL NATIONAL MORTGAGE ASSOCIATION, also known as Fannie
Mae,

Defendant – Appellee.

Appeal from the United States District Court
for the Northern District of Texas

Before SMITH, WIENER, and ELROD, Circuit Judges.
JENNIFER WALKER ELROD, Circuit Judge:
Stephanie Warren challenges the district court’s grant of summary
judgment on her defamation claim against Fannie Mae and its evidentiary
decision to exclude a statement of another Fannie Mae employee. Because the
district court did not err in granting summary judgment or abuse its discretion
by excluding the statement, we AFFIRM.
I.
Fannie Mae is a private, federally chartered corporation that employs
sales representatives to manage foreclosed properties that it holds around the
country. Warren was one such sales representative. In 2013, Warren was one
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No. 18-11211
of four employees fired after an internal investigation concluded that she had
violated the company’s Code of Conduct and Conflicts of Interest Policy by
working with an outside broker who was not approved by Fannie Mae and
concealing it from her supervisor.
After being fired, Warren sued Fannie Mae, raising claims of racial
discrimination under Title VII and Texas law, as well as defamation under
Texas law. The district court had federal question jurisdiction over the Title
VII claim and supplemental jurisdiction over the Texas law claims. 1 See 28
U.S.C. §§ 1331, 1367. The district court dismissed the defamation claim on
procedural grounds based on the district court’s reading of an arbitration policy
and granted summary judgment to Fannie Mae on the discrimination claims.
In the first appeal, we affirmed the district court’s summary judgment
on the discrimination claims but reversed and remanded the procedural
dismissal of the defamation claim. Warren v. Fed. Nat’l Mortg. Ass’n, 733 F.
App’x 753, 760–66 (5th Cir. 2018) (unpublished) (“Warren I”). We also affirmed
two of the district court’s evidentiary rulings, including, as relevant to this
appeal, the exclusion of the declaration of Keitha Jefferson (another Fannie
Mae employee). Id. at 759–60.
On remand, the district court granted summary judgment to Fannie Mae
on Warren’s defamation claim because Warren failed to produce evidence that
Fannie Mae had made any defamatory statement related to Warren’s receiving
kickbacks, and, to the extent that Fannie Mae had made any defamatory
statement related to Warren’s concealing her actions, Fannie Mae was entitled
to a qualified privilege under Texas law. As to receiving kickbacks, the district

1 Warren originally filed this lawsuit in Texas state court with both the discrimination
and defamation claims based in state law; however, after Fannie Mae removed the case to
federal court on the basis of diversity jurisdiction, Warren amended her complaint to add a
federal claim under Title VII.
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No. 18-11211
court held that Warren’s allegation that the investigative report defamed her
failed because the report, on its face, explicitly concluded that she did not
receive kickbacks. As to concealing her actions, the district court held that, to
overcome Fannie Mae’s qualified privilege, Warren was required, but failed, to
adduce evidence that Fannie Mae either acted with malice or distributed the
report to persons without a valid interest. Moreover, the district court once
again concluded that Jefferson’s declaration was inadmissible.
Warren timely filed a second notice of appeal, challenging the summary
judgment and the exclusion of Jefferson’s declaration. We have jurisdiction
pursuant to 18 U.S.C. § 1291.
II.
We review a district court’s grant of summary judgment de novo. DeVoss
v. Sw. Airlines Co., 903 F.3d 487, 490 (5th Cir. 2018). Summary judgment is
appropriate when “the movant shows that there is no genuine dispute as to
any material fact and the movant is entitled to judgment as a matter of law.”
Fed. R. Civ. P. 56(a). A fact is “material” if it would affect the outcome of the
case, and a dispute is “‘genuine’ if the evidence is such that a reasonable jury
could return a verdict for the non-moving party.” Renwick v. PNK Lake
Charles, L.L.C., 901 F.3d 605, 611 (5th Cir. 2018) (citation omitted). Evidence
at the summary judgment stage must be viewed in the light most favorable to
the non-moving party, and reasonable inferences must be drawn in that party’s
favor. Fisk Elec. Co. v. DQSI, L.L.C., 894 F.3d 645, 650 (5th Cir. 2018).
We review a district court’s decision to exclude evidence in connection
with a summary judgment motion under the abuse of discretion standard.
Maurer v. Indep. Town, 870 F.3d 380, 383 (5th Cir. 2017). A district court
abuses its discretion when an evidentiary ruling is based on an erroneous view
of the law or a clearly erroneous assessment of the evidence. Hinojosa v.
Butler, 547 F.3d 285, 292 (5th Cir. 2008).
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III.
In this appeal, Warren challenges: (1) the summary judgment against
her on her defamation claim; and (2) the exclusion of Jefferson’s declaration.
We address each argument in turn.
A.
Fannie Mae contends that the district court did not err in granting
summary judgment on Warren’s defamation claims because: (1) Warren failed
to present a prima facie case; and (2) even if Warren had presented a prima
facie case, she failed to overcome Fannie Mae’s qualified privilege under
Texas law.
1.
We begin by addressing whether Warren presented a prima facie case
for her defamation claim. As articulated by the Supreme Court of Texas,
[t]he elements of a prima facie case for defamation are: (1) the
defendant published a false statement; (2) that defamed the
plaintiff; (3) with the requisite degree of fault regarding the truth
of the statement (negligence if the plaintiff is a private individual);
and (4) damages, unless the statement constitutes defamation
per se.
Bedford v. Spassoff, 520 S.W.3d 901, 904 (Tex. 2017); accord WFAA-TV, Inc. v.
McLemore, 978 S.W.2d 568, 571 (Tex. 1998). In defamation suits brought by
private individuals, truth is an affirmative defense. See Randall’s Food Mkts.,
Inc. v. Johnson, 891 S.W.2d 640, 646 (Tex. 1995).
Warren alleges that there were two types of defamatory statements
made about her: the investigative report itself and comments allegedly made
by other Fannie Mae employees. As to the investigative report, Fannie Mae
contends that Warren has not met her burden as to requirement (2)—
establishing that the statement was actually defamatory concerning her. As
to the comments allegedly made by other employees, Fannie Mae contends that

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No. 18-11211
Warren has not met her burden as to requirement (1)—establishing that the
statements were actually published.
A false statement can be defamatory under Texas law if it injures a
person’s reputation. See Bedford, 520 S.W.3d at 905; Hancock v. Variyam, 400
S.W.3d 59, 62 (Tex. 2013); Tex. Civ. Prac. & Rem. Code Ann. § 73.001 (2013).
See also Nunnally & Franklin, 1 Tex. Prac. Guide Torts § 1:33 (Dec. 2018
update) (discussing defamation under Texas law). Whether an alleged
statement is defamatory depends on how a person of ordinary intelligence
would perceive the statement in light of the surrounding circumstances. See
Carr v. Brasher, 776 S.W.2d 567, 569–70 (Tex. 1989). “Whether words are
capable of the defamatory meaning the plaintiff attributes to them is a
question of law for the court.” Id. at 569. Only if the court determines the
language to be “ambiguous or of doubtful import” should a jury determine what
effect the statement would have on an ordinary person. See Musser v. Smith
Protective Servs., Inc., 723 S.W.2d 653, 655 (Tex. 1987). Texas law provides for
liability if the “gist” of a collection of statements conveys a false and defamatory
impression, even if each statement is literally correct. See Turner v. KTRK
Television, Inc., 38 S.W.3d 103, 116–17 (Tex. 2000).
Under Texas law, false statements are published if they are
communicated, either in writing or orally, “to some third person who is capable
of understanding their defamatory import and in such a way that the third
person did so understand.” Exxon Mobil Corp. v. Rincones, 520 S.W.3d 572,
579 (Tex. 2017) (citation and quotation marks omitted).
Warren asserts that there were three aspects of the investigative report
that defamed her. First, she asserts that the gist of the investigative report
was that she received kickbacks. Second, she asserts another gist of the report
was that she caused financial loss to the company. And third, she asserts that

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No. 18-11211
the report’s conclusion that she attempted to conceal her association with the
outside broker was defamatory.
We agree with Fannie Mae that Warren failed to establish genuine
disputes of material fact as to the first and second aspects in which she
contends the investigative report was defamatory. Her most-emphasized
assertion is that the gist of the report accused her of receiving kickbacks.
However, as the district court observed, that is not a reasonable reading of the
report. Indeed, the report affirmatively stated the opposite, concluding that
there was “no evidence that Ms. Warren had accepted gifts or other benefits
from [the outside broker].” Therefore, we hold that a person of ordinary
intelligence could not read the report and reasonably conclude that its gist was
that Warren received kickbacks. Similarly, we also hold that a person of
ordinary intelligence could not reasonably conclude that the report accused
Warren of causing financial loss to the company, as nothing in the report
discussed financial losses.
That leaves Warren’s contention that the investigative report defamed
her by accusing her of concealing her association with the outside broker.
Truth is a defense against a charge of defamation, and substantial evidence in
the record—including e-mail exchanges between Warren and the outside
broker—supports the conclusion that Warren did in fact attempt to conceal
that association. However, Warren presented as contrary evidence her own
sworn declaration denying that she attempted to conceal the association.
Construing the evidence in the light most favorable to the non-moving party,
Warren may have raised a genuine dispute of material fact on this point
sufficient to survive summary judgment. However, even if Warren had made
her prima facie case on this point, it is defeated by Fannie Mae’s qualified
privilege. See infra Section III.A.2.

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Turning to the comments allegedly made by other employees at Fannie
Mae, Warren asserts that her own testimony “creates the inference that
allegations that [she] took kickbacks were . . . repeated to Ray Donovan by
Shirley Small [employees at Fannie Mae], and forwarded to his wife at Freddie
Mac.” She asserts that “[s]uch allegations have been widely republished within
the industry.” She also asserts that “Ms. Donovan [an employee at Freddie
Mac] likely had her husband [an employee at Fannie Mae] inquire, and retrieve
the name of Ms. Warren as someone who allegedly received kickbacks.” She
further asserts that “Donovan apparently summarized the accusations against
Warren as her receiving kickbacks,” but later says that “[r]egardless of
whether the allegations of kickbacks routed through Donovan, they clearly
started at Fannie Mae, and landed at Freddie Mac. Warren was unable to even
get interviews at Freddie Mac.”
We agree with Fannie Mae that Warren failed to establish a prima facie
case as to whether these allegedly defamatory comments were published.
Warren does not offer any evidence, other than her own speculation, as to what
these other people allegedly said, when and where they allegedly made the
statements, and to whom they are alleged to have made the statements. That
is not enough to survive summary judgment.
Furthermore, Warren does not raise a genuine dispute of material fact
as to whether those employees would have been acting within the course and
scope of their employment when they allegedly made the statements. See
Minyard Food Stores, Inc. v. Goodman, 80 S.W.3d 573, 578 (Tex. 2002) (an
employer can only be liable for defamatory statements made by its employees
when “the act is done while the employee is acting within his general authority
and for the benefit of the employer”). Warren offers no evidence that any of
the employees she named had managerial authority over her, or that their
employment would have required them to discuss her termination in any way.
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For those reasons, summary judgment was appropriate for most aspects
of Warren’s defamation claim because she largely failed to make a prima facie
case. However, to the extent that she did make a prima facie case by alleging
that the investigative report defamed her by accusing her of concealing her
association with the outside broker, her defamation claim is defeated by
Fannie Mae’s qualified privilege as discussed below.
2.
Even assuming that Warren had made a prima facie case for all the
aspects of her defamation claim, summary judgment was proper because she
failed to overcome Fannie Mae’s qualified privilege under Texas law.
“Under Texas law, ‘[a] communication on a subject in which the author
or the public has an interest, or with respect to which the author has a duty to
perform to another owing a corresponding duty, may constitute a qualified or
conditional privilege.’” Duffy v. Leading Edge Prods., Inc., 44 F.3d 308, 312
(5th Cir. 1995) (quoting Marathon Oil Co. v. Salazar, 682 S.W.2d 624, 630 (Tex.
App.—Houston [1st Dist.] 1984, writ ref’d n.r.e.)). See also Nunnally &
Franklin, 2 Tex. Prac. Guide Torts § 9:290 (Dec. 2018 update) (discussing
qualified privilege against defamation claims under Texas law). “Whether a
conditional or qualified privilege exists is a question of law for the court.”
Frakes v. Crete Carrier Grp., 579 F.3d 426, 430 (5th Cir. 2009) (quoting E. Tex.
Med. Ctr. Cancer Inst. v. Anderson, 991 S.W.2d 55, 60 (Tex. App.—Tyler 1998,
pet. denied)).
Qualified privilege protects employers from defamation liability for
communications made while investigating alleged wrongdoings, so long as the
communications are made only to persons with a valid interest. Jackson v.
Dallas Cty. Juvenile Dep’t, 288 F. App’x 909, 912 (5th Cir. 2008) (unpublished)
(citing Randall’s, 891 S.W.2d at 646). That privilege can be overcome if the
plaintiff shows that the statement was made with actual malice, which means
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knowledge of its falsity or reckless disregard for the truth. Id. at 912–13 (citing
Randall’s, 891 S.W.2d at 646). Malice can be shown by the omission of facts if
the publisher knew or strongly suspected that the omission would create a false
and defamatory impression. See Turner, 38 S.W.3d at 120–21. To survive a
summary judgment motion based on qualified privilege in federal court, the
plaintiff has the burden of establishing malice by clear and convincing
evidence. See Jackson, 288 F. App’x at 913 (citing ContiCommodity Servs., Inc.
v. Ragan, 63 F.3d 438, 442–43 (5th Cir. 1995)).
To overcome Fannie Mae’s qualified privilege, Warren therefore needed
to raise a genuine dispute of material fact as to whether Fannie Mae’s
investigative report was made with actual malice or excessively distributed.
See id. at 912–13 (citing Randall’s, 891 S.W.2d at 646). Warren argues that
there was both actual malice and excessive distribution, and we address each
contention in turn.
As to actual malice, Warren argues that the investigative report
evidences malice because the investigator “concealed information from her
report that would have cleared Warren.” To support her argument, Warren
points to a variety of alleged omissions from the report which she contends are
evidence of a “smear job.” Those alleged omissions include an e-mail between
Warren and the outside broker, some handwritten notes from the
investigator’s interview of Warren’s supervisor, and an assortment of other
data points not included in the investigative report. Warren asserts that
because these items did not make it into the investigative report, there is “a
fact issue that [the investigator] had been given orders to find some excuse to
fire Warren,” and that “[c]learly, [the investigator] and Fannie Mae were on
notice that the allegations within the investigative report were substantially
false, and were simply trying to justify terminating Warren anyway.”

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Warren’s argument that she established malice by pointing to things
that the investigator left out of the report is unavailing. See Duffy, 44 F.3d at
313 (“Negligence, lack of investigation, or failure to act as a reasonably prudent
person are insufficient to show actual malice.” (citing Shearson Lehman
Hutton, Inc. v. Tucker, 806 S.W.2d 914, 924 (Tex. App.—Corpus Christi 1991,
writ dism’d w.o.j.))); see also Bentley v. Bunton, 94 S.W.3d 561, 591 (Tex. 2002)
(“[Actual malice] requires more than a departure from reasonably prudent
conduct. Mere negligence is not enough. There must be evidence that the
defendant in fact entertained serious doubts as to the truth of his
publication[.]” (citations and quotation marks omitted)). As the district court
observed, none of the omissions that Warren points to establish that the
investigator knew that the report was false or recklessly disregarded the truth.
Moreover, Warren’s assertion that there is “a fact issue that [the investigator]
had been given orders to find some excuse to fire Warren” is without any basis
in the record whatsoever.
As to excessive distribution, Warren asserts that Fannie Mae’s qualified
privilege was waived because “[t]he false reports of Warren taking kickbacks
were circulated at Fannie Mae and in the community, and conflicting
testimony showed that Small communicated this information to Ray Donovan
[Fannie Mae employees], who then passed it to his wife [a Freddie Mac
employee],” and that “[n]either Small nor Donovan had legitimate need to
know the information.”
As the district court observed, Warren offers no evidence, other than her
own speculation, that any person without a valid interest received the report
or was made aware of its findings. She does not point to any evidence in the
record that the report came into the possession of Small, Donovan and/or other
Fannie Mae employees who she asserts had no valid interest in the
information. Furthermore, as the district court observed, this assertion
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contradicts her other assertions; for, if these employees had improperly
accessed the report (as she alleges), it would seem unlikely that they told other
people she was accepting kickbacks (as she also alleges), as the report
expressly concluded that there was no evidence that she accepted kickbacks.
For those reasons, Fannie Mae is entitled to summary judgment because
of its qualified privilege under Texas law.
B.
Next, we address whether the district court abused its discretion by
excluding Keitha Jefferson’s declaration. To explain its conclusion that
Jefferson’s declaration was inadmissible, the district court cited its ruling in a
companion case, Sandidge v. Federal National Mortgage Ass’n., 2017 WL
2362016 (N.D. Tex. May 31, 2017). In that case, the portion of Jefferson’s
statement indicating that she had heard from someone named Marilyn
Bynum-Wilson 2—who heard from other unnamed employees— “statements to
the effect that” Warren and another Fannie Mae employee were fired for
improperly accepting gifts was deemed inadmissible hearsay. Id. at *9. The
rest of the declaration was deemed to have such slight probative value that it
“would confuse the issue rather than resolve it.” Id.
Warren contends that there are three reasons why Jefferson’s
declaration should have been held admissible. First, she argues that
Jefferson’s statement about what Bynum-Wilson said was not hearsay because
it was not being offered to prove the truth of the matter asserted. Second, she
argues that the statement is admissible under the Federal Rule of Evidence
801(d)(2)(D) hearsay exception for a statement made by an employee of an
opposing party on a matter within her scope of employment. And third, she

Fannie Mae observes that Warren does not offer any evidence to establish who
2

Bynum-Wilson is or that she was even an employee of Fannie Mae.
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argues that other portions of Jefferson’s statement are admissible under
Federal Rules of Evidence 608, 405, and 803(21) because they evidence that
the investigators “had poor reputations for truthfulness.”
We agree with Fannie Mae that the district court did not abuse its
discretion by excluding Jefferson’s declaration. First, the declaration was
partially hearsay. Contrary to Warren’s assertion, Jefferson’s statement about
what Bynum-Wilson allegedly said other people allegedly said is, in fact, being
offered for the truth of the matter asserted. This is hearsay within hearsay, so
both levels must satisfy an exception. See Rock v. Huffco Gas & Oil Co., Inc.,
922 F.2d 272, 280 (5th Cir. 1991). Even if Jefferson’s statement about what
Bynum-Wilson allegedly said could be a verbal act on the part of Bynum-
Wilson, that does nothing to advance Warren’s claim against Fannie Mae. See
Overton v. United States, 403 F.2d 444, 447 (5th Cir. 1968) (discussing the
verbal act doctrine). To advance Warren’s claim against Fannie Mae, it
matters whether Bynum-Wilson was truthful as to what she heard the
unnamed employees say. See Wells v. Shop Rite Foods, Inc., 474 F.2d 838, 839
(5th Cir. 1973) (excluding as hearsay, in a defamation suit against the
employer, an employee’s statement that other employees told him that they
heard the plaintiff was fired for stealing). Therefore, that portion of Jefferson’s
declaration is hearsay for the purposes of this case.
Second, as for that portion of Jefferson’s declaration’s being admissible
under a hearsay exception because it is an opposing party admission by an
employee acting within her scope of employment, Warren has not established
that Jefferson, Bynum-Wilson, or any other employee was acting within their
scope of employment when allegedly discussing Warren’s termination.
And third, as for the other parts of Jefferson’s declaration’s being
admissible because they state Jefferson’s “belief” that the investigators had
poor reputations for truthfulness, we have already held that the district court
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did not abuse its discretion by excluding those statements because they are
“merely conclusory.” See Warren I, 733 F. App’x at 760. Accordingly, the
district court did not err by excluding them under Rule 403 in this case.
For those reasons, the district court did not abuse its discretion by
excluding Jefferson’s declaration.
* * * *
The summary judgment is AFFIRMED.

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