# United Cancer Council, Inc. v. Commissioner > United States Tax Court · December 2, 1997 · 109 T.C. No. 17 URL: https://www.frixlaw.com/law-library/cases/4331519 ## Case - **Court:** United States Tax Court - **Decided:** December 2, 1997 - **Citations:** 109 T.C. No. 17 - **Opinion:** Opinion - **Cited by:** 0 later opinions in the Frix Law Library ## Citator (automated) - No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases. - Full citator and citing cases: https://www.frixlaw.com/law-library/cases/4331519 ## Opinion text 109 T.C. No. 17 UNITED STATES TAX COURT UNITED CANCER COUNCIL, INC., Petitioner v. COMMISSIONER OF INTERNAL REVENUE, Respondent Docket No. 2008-91X. Filed December 2, 1997. Petitioner was organized in 1963. In a ruling letter dated Mar. 31, 1969, respondent ruled that petitioner was exempt from Federal income tax and was an eligible charitable donee. Secs. 501(a), 501(c)(3), 170(c), I.R.C. 1954. On June 11, 1984, petitioner entered into a 5-year fundraising contract (the Contract) with a professional fundraiser (W&H). During 1984 through 1989, W&H helped petitioner conduct a nationwide direct mail fundraising campaign. Petitioner received a total of about $2¼ million in net fundraising revenue under the Contract. W&H received more than $4 million in fees from petitioner, and in addition derived substantial income from exploiting the co- ownership rights in petitioner’s mailing list, which rights had been granted to W&H under the Contract. On Nov. 2, 1990, respondent revoked the favorable ruling letter retroactively to June 11, 1984. Petitioner initiated the instant action under sec. 7428, I.R.C. 1986, for a declaratory judgment that it qualifies as an exempt organization and as an eligible charitable donee. - 2 - 1. Held: W&H was an “insider” for purposes of the inurement provisions of secs. 501(c)(3), 170(c)(2)(C), I.R.C. 1954 and 1986. 2. Held, further, there was an inurement of net earnings to W&H; petitioner fails to qualify as an exempt organization or as an eligible charitable donee. 3. Held, further, respondent’s retroactive revocation of the favorable ruling letter back to June 11, 1984, was not an abuse of discretion. Leonard J. Henzke, Jr., James W. Curtis, Jr., MacKenzie Canter III, Theodore R. Weckel, Jr., and Joseph Greif, for petitioner.* Dianne I. Crosby, Deidre A. James, Sandra M. Jefferson, and Chalmers W. Poston, Jr., for respondent. TABLE OF CONTENTS Page Introduction and Statement of Issues ...................... 4 Findings of Fact .......................................... 5 Background and Summary.................................. 6 Direct Mail Fundraising................................. 14 * After the trial was held and opening briefs were filed, but before the parties filed their answering briefs, Theodore R. Weckel, Jr., was given permission to withdraw from the instant case. Briefs amici curiae were filed by Thomas A. Troyer, Albert G. Lauber, Jr., and Catherine E. Livingston, as attorneys for American Heart Association, American Lung Association, American Cancer Society, and Independent Sector (hereinafter sometimes collectively referred to as American/Sector), and by Roger Warin as attorney for Non-Profit Mailers Federation (hereinafter sometimes referred to as Mailers). - 3 - W&H; AICR............................................... 21 The Contract; Related Agreements ....................... 25 A. The Contract (June 11, 1984) ..................... 25 B. The Escrow Agreement ............................. 29 C. Petitioner's “Draw” Arrangement................... 32 D. Agreement To Continue At 50 Percent The Percentage Of Net Housefile Mailing Income The Fundraising Contract Required To Be Retained In The Escrow Account To Reimburse W&H.......................... 36 E. April 1987 Addendum to the Contract............... 36 Direct Mail Fundraising Campaign: 1984--1989............ 40 A. In General........................................ 40 B. W&H’s Advances Of The Initial Capital To Conduct The Direct Mail Fundraising Campaign.............................. 44 C. Vendors Who Furnished Goods Or Services........... 45 D. Rentals Of Mailing Lists.......................... 46 E. Sweepstakes Mailings.............................. 53 F. Adverse Publicity ................................ 60 G. Petitioner's Escrow Account-Related Problems...... 64 1. Draws and Petitioner's Dispute with W&H Over the Calculation of Cumulative Net Mailing Campaign Revenue................... 64 2. W&H’s Purchase And Invoice Control Procedures..................................... 68 H. Petitioner's Attempt To Obtain A Copy of Its Housefile..................................... 76 Petitioner's and W&H’s Respective Accounting Treatments Of The Direct Mail Campaign's Revenue And Expenses.................................... 78 Petitioner's Allocation Of Expenses Between Fundraising And Public Education........................ 80 Opinion..................................................... 85 I. Status Under Sections 501(c)(3) And 170(c)(2)........ 85 A. W&H As Insider ................................... 90 B. Did Any Of Petitioner’s Net Earnings Inure To W&H?..................................... 98 II. Retroactivity Of Respondent's Revocation Of The Prior Favorable Ruling Letter Issued To Petitioner......... 111 - 4 - CHABOT, Judge: Petitioner initiated this action pursuant to section 74281 for a declaratory judgment that for all periods beginning on or after June 11, 1984, it qualifies as an organization described in section 501(c)(3) which is exempt from tax under section 501(a) and that it qualifies as an organization described in section 170(c)(2). The action was initiated after respondent revoked a favorable ruling letter which had been issued to petitioner. The revocation is retroactive to June 11, 1984. Petitioner has exhausted its administrative remedies and satisfied the other statutory predicates (sec. 7428(b); Rule 210(c))2. The issues for decision are as follows:3 (1) Whether petitioner is operated exclusively for charitable, educational, scientific, or other exempt purposes under sections 501(c)(3) and 170(c)(2)(B). (2) Whether any part of petitioner’s net earnings inured to the benefit of private shareholders or 1 Unless indicated otherwise, all section references are to sections of the Internal Revenue Code of 1954 or the Internal Revenue Code of 1986, as in effect for the period of time referred to. 2 Unless indicated otherwise, all Rule references are to the Tax Court Rules of Practice and Procedure. 3 In United Cancer Council, Inc. v. Commissioner, 100 T.C. 162 (1993), we denied petitioner’s motion for summary judgment, holding that the due process clause of the Fifth Amendment to the Constitution does not require respondent to initiate judicial review before revoking the ruling letter issued to petitioner. - 5 - individuals, within the meaning of sections 501(c)(3) and 170(c)(2)(C). (3) If the answer to issue (1) is “no”, or the answer to issue (2) is “yes”, then whether the retroactive revocation of the favorable ruling letter was an abuse of discretion. The parties have also raised ancillary issues, including the following: (1) whether petitioner’s direct mail fundraising arrangement with Watson and Hughey Company (hereinafter sometimes referred to as W&H) constitutes a joint venture; (2) whether a portion of the direct mail campaign expenses petitioner incurred are properly allocable to public education; and (3) whether the mailings made under petitioner’s nonprofit mail permits violate United States Postal Service regulations as cooperative mailings due to the nature of the fundraising arrangement between petitioner and W&H, and to W&H’s co-ownership rights in petitioner’s mailing list. FINDINGS OF FACT Some of the facts have been stipulated; the stipulations and the stipulated exhibits are incorporated herein by this reference. On June 1, 1990, petitioner filed for bankruptcy under chapter 7 of the Bankruptcy Code in the U.S. Bankruptcy Court for the Southern District of Indiana, Indianapolis Division. On January 28, 1991, the bankruptcy court granted petitioner’s - 6 - motion to lift the automatic stay and permit petitions to be filed in the Tax Court for purposes of initiating the instant declaratory judgment action and a related deficiency proceeding.4 When the petition was filed in the instant case, petitioner was a not-for-profit corporation in bankruptcy in Indiana. Gregory Fehribach, the trustee in bankruptcy, maintained an office in Indianapolis, Indiana. Background and Summary Petitioner was organized in 1963 as a Delaware not-for- profit corporation. Petitioner is a membership organization. Its members consist of local cancer agencies throughout the country. By letter dated March 31, 1969, respondent ruled that petitioner was exempt from Federal income tax under section 501(c)(3) and that donors may deduct contributions to petitioner under sections 170, 2055, 2106, and 2522. Petitioner’s founding members had previously been local chapters of the American Cancer Society (hereinafter sometimes referred to as the ACS). These founding members separated from the ACS because (1) they wanted to participate in United Way fundraising campaigns, which ACS prohibited at that time; and (2) they wanted to concentrate on cancer prevention and alleviation of pain and suffering of cancer victims, rather than research to develop a cure for cancer. 4 The related deficiency proceeding, docket No. 2009-91, involves deficiencies determined for 1986 and 1987. The parties have agreed to hold that case in abeyance until after the resolution of the instant case. - 7 - From 1963 until 1984, petitioner acted as a support organization for its “affiliate member agencies”. It published a quarterly newsletter, offered access to cancer educational materials, and held an annual meeting of its membership each fall. Petitioner was an umbrella organization, coordinating its affiliate member agencies which met the direct needs of cancer patients through the providing of medical supplies, cancer research, and public education about cancer prevention, detection, and treatment. Petitioner was supported primarily by the membership dues paid by its affiliate member agencies. Petitioner also received contributions in small amounts as a result of direct solicitations of individuals who were members of petitioner’s board of directors or of the boards of directors of petitioner’s affiliate member agencies. Until 1984, petitioner’s annual budget never exceeded $50,000. In 1983, some affiliate member agencies indicated they intended to withdraw from petitioner. This precipitated a budget crisis for petitioner. Its board of directors realized that petitioner might have to be dissolved unless other sources of funding could be secured for petitioner. The board directed petitioner’s executive director to conduct a search for a professional fundraiser that could assist petitioner in conducting fundraising to meet its increased need for funds, without the necessity of petitioner’s contributing initial capital for the fundraising effort. - 8 - As a result, during 1983 and 1984, petitioner and W&H discussed their possible entry into a fundraising contract. As of March 12, 1984, petitioner estimated it would have an operating deficit for 1984 of $13,000, without additional fundraising income. In addition to providing the initial capital to conduct petitioner’s direct mail fundraising campaign, W&H offered to furnish funds with which petitioner could continue to operate. On June 11, 1984, petitioner and W&H entered into a “Full Service Direct Response Fundraising Agreement” (hereinafter sometimes referred to as the Contract) for a term ending May 30, 1989. As of the date the Contract was entered into, petitioner was on the verge of insolvency; petitioner did not have money to start a direct mail or other fundraising program on its own. The Contract was amended by an addendum on April 8-9, 1987. Unless the context indicates otherwise, references to the Contract are to be taken as including both the Contract entered into in 1984 and the 1987 amendment. The Contract expired in May 1989, and was not renewed. In conjunction with the formation of the Contract, W&H agreed to advance money to petitioner in order to cover the initial costs of the mailings. W&H also agreed to give to petitioner an immediate advance, or “draw”, against petitioner’s projected future earnings from the Contract. - 9 - From 1984 until its bankruptcy in 1990, petitioner maintained its principal office in either Carmel or Indianapolis, Indiana. As part of the direct mail fundraising campaign petitioner conducted from 1984 through 1989 pursuant to the Contract, a Washington, D.C., office mailing address was maintained for petitioner. Contributors were directed to send their donations to the Washington, D.C., office mailing address. During 1984 through 1989, about 79.6 million fundraising letters were mailed under the Contract. Of the 79.6 million letters, about 51.8 million were “prospect letters” and 27.8 million were “housefile letters”. The terms “prospect letter” and “housefile letter” are discussed more fully infra. The Contract provided that W&H was to receive as compensation, among other things, mailing fees of $.05 per prospect letter mailed and $.10 per housefile letter mailed. However, the Contract was a “no-risk” contract for petitioner, in that petitioner was liable to pay fundraising expenses only to the extent proceeds were raised. If insufficient proceeds were raised to cover the fundraising expenses, then W&H was liable to pay the excess fundraising expenses. During the term of the Contract, W&H advanced funds to conduct petitioner’s direct mail fundraising campaign and, generally, was paid its fees only after other fundraising expenses had been paid. Under the Contract, petitioner was further guaranteed that, for the first 2 years of - 10 - the Contract, petitioner would receive at least 50 percent of the cumulative net income produced from its housefile mailings; after the first 2 years, petitioner would receive at least 70 percent. In April 1986 petitioner agreed to keep the guarantee at 50 percent in exchange for W&H’s reducing its “creative” package fee on housefile mailings and capping its mailing fee on any housefile mailing of more than 500,000. Petitioner generally maintained its books under an accrual method of accounting. For 1984 through 1989, petitioner received the amounts of total annual contributions set forth in table 1. Table 1 Year Total Contributions 1984 $240,380 1985 5,087,453 1986 7,869,015 1987 10,740,045 1988 3,883,352 1 1989 943,142 Total 28,763,387 1 An analysis of petitioner’s financial statements, prepared by petitioner’s counsel and assumed to be true by petitioner’s expert witness Richard S. Steinberg, indicates that $644,627 of the 1989 contributions were produced under the Contract. For 1984 through 1989, petitioner incurred at least the amounts of total annual expenses in fundraising and in its mailing campaign set forth in table 2. - 11 - Table 2 Year Total Expenses 1984 $241,251 1985 4,980,949 1986 7,255,744 1987 9,734,233 1988 3,229,425 1989 1,082,315 Total 26,523,917 The amounts in table 2 include mailing campaign expenses from petitioner’s “Donor Development Fund” that petitioner concluded were allocable to its public education activities, as distinguished from its fundraising activities. The amounts in table 2 do not include other management and general expenses that petitioner incurred as a result of carrying out its fundraising activities and mailing campaign. Petitioner received a total of about $2¼ million in net fundraising revenue under the Contract. In 1984 through 1989, petitioner paid to W&H the amounts for fundraising shown in table 3. - 12 - Table 3 Year Amounts Paid 1984 $43,965 1985 143,196 1986 842,219 1987 1,974,247 1988 999,527 1989 115,406 Total 4,118,560 The amounts in table 3 do not include list rental fees and commissions paid to Washington Lists, a division of W&H, or income derived by W&H from exploiting its rights in petitioner’s housefile. For 1984 through 1989, petitioner paid to Washington Lists the amounts for mailing list rentals shown in table 4. Table 4 Year Amounts Paid 1984 $39,813 1985 907,594 1986 868,763 1987 1,756,964 1988 328,070 Total 3,901,204 After the end of the term of the Contract, petitioner entered into a fundraising contract with another fundraising consultant. Under this second contract, petitioner was liable for all fundraising expenses. However, when petitioner was not able to pay certain debts to vendors, the new fundraiser paid - 13 - those debts. The fundraising efforts conducted under the new contract were not successful, and petitioner suffered a substantial financial loss on the mailings done, and was unable to pay all of the fundraising expenses. On November 2, 1990, respondent issued to petitioner a final notice of revocation of the favorable ruling letter retroactive to June 11, 1984. The notice of revocation states, in pertinent part, as follows:5 We have completed our review of your activities, and examination of your Forms 990 for the years ending December 31, 1986 and December 31, 1987. By a determination letter dated March 31, 1969, we recognized your exemption from Federal Income tax under section 501(c)(3) * * *. As a result of the examination of your activities and financial records for the years noted above, we had unresolved questions concerning your mailings and your exempt status. On July 12, 1989, we requested technical advice from our National Office in order to resolve these questions. In response to the request for technical advice, our National Office ruled that your exemption from income tax should be revoked effective June 11, 1984. * * * * * * * This letter constitutes formal notification of revocation of your exemption from Federal income tax effective June 11, 1984. * * * * * * * 5 There are some slight differences between the notice of revocation letter identified by both sides in the pleadings, and the one that the parties have stipulated in the administrative record; these differences appear to be irrelevant to any matter in dispute. In these findings we have used the letter that is in the administrative record. - 14 - Contributions to you are no longer deductible as provided in section 170 * * * . On November 2, 1990, respondent also issued a notice of deficiency to petitioner, determining income tax deficiencies for 1986 and 1987. On January 30, 1991, after the bankruptcy court lifted the automatic stay, petitioner filed its petition initiating the instant declaratory judgment action pursuant to section 7428. On January 30, 1991, petitioner also filed its petition initiating a proceeding for review of the notice of deficiency issued to it for 1986 and 1987, United Cancer Council, Inc. v. Commissioner, docket No. 2009-91. The parties have agreed that the deficiency proceeding should be held in abeyance pending the resolution of the instant declaratory judgment action. Direct Mail Fundraising W&H operated with the understanding that direct mail solicitation allows an organization’s marketing and solicitation efforts to directly focus on and target specific individuals. In W&H’s view, in comparison to direct mail solicitation, solicitations conducted through the print media or radio will generally reach a nonspecific and less targeted audience. W&H’s advice to petitioner and actions under the Contract were based in part on these understandings. In a direct mail fundraising campaign, a “prospect letter” is a letter mailed to an individual who has not previously - 15 - contributed, or otherwise responded, to the mailing organization. A “housefile letter” is a letter mailed to an individual who has contributed to the organization or has responded favorably to a communication, typically as the result of a prospect letter. An organization’s housefile mailing is a mailing sent strictly to that organization’s housefile. An organization’s housefile, containing the names, addresses, and other pertinent information with respect to that organization’s previous contributors, can be a valuable asset in that organization’s present and future fundraising efforts. Typically, in a direct mail fundraising campaign, practically all of an organization’s net mailing revenue will be generated from its housefile mailings. As a result, a usual primary goal of a direct mail fundraising campaign is to develop a productive housefile of contributors for use in the organization’s fundraising efforts. In contrast to housefile mailings, an organization will usually lose money or, at best, break even in conducting prospect mailings. However, an organization typically first develops and establishes a productive housefile through conducting prospect mailings. Moreover, over the course of time, a housefile will suffer from attrition. Not all previous contributors will continue to contribute to the organization. As a result, even after an organization has built up a productive housefile, the organization will periodically conduct prospect mailings to - 16 - refresh and add new names to its housefile. An organization’s housefile can also be of considerable value to other organizations in their fundraising or solicitation efforts. Accordingly, an organization may be able to profit economically from its housefile by using its housefile to produce rental income or by exchanging its housefile for another organization’s housefile, thereby reducing its fundraising expenses. Before the late 1970's there were few mailing lists on the market, and most that were available were exchanged list for list, rather than rented for a fee. By the late 1970's and early 1980's a rental market for mailing lists had developed. The rental market has expanded since the mid-1980's because there are more lists being made available for rent and more list rental brokers. However, some organization that have mailing lists did not rent or exchange their lists. It is common practice to use monitoring or “dummy” names (sometimes called “seed names”) in a housefile, to guard against unauthorized use of the housefile and to monitor the patterns of mail drops across the United States. Both petitioner and W&H maintained their own, separate, monitoring names with regard to the mailing lists developed under the Contract. The parties have not presented us with illustrations of how this dummy name monitoring works in practice, or how much effort or funds are expended in such monitoring programs generally, or were expended under the Contract. - 17 - By industry custom, if a rented name responds favorably to the mailing made by the lessee of the mailing list (i.e., by sending a contribution, making a purchase, or entering a sweepstakes contest), then the lessee is entitled to add that name to its own housefile. The lessee thereafter may use the name as its own and will not have to pay a further rental fee. W&H had Wiland Associates (described infra as a services vendor) provide management information reports to petitioner. Among these reports was one that evaluated individual contributors on mailing lists, based on an analysis of the following three factors: (1) recency (i.e., how recently the last donation by that contributor was made), (2) frequency (i.e., how frequently that contributor has made donations to the organization), and (3) size of the gift. All other things being equal, a contributor who made a donation within the past 6 months is considered more valuable than a contributor who last made a donation 3 years ago. Similarly, all other things being equal, a contributor who made 10 donations is considered more valuable than a contributor who made just one donation. Lastly, all other things being equal, a contributor who made a $100 gift is considered more valuable than a contributor who made a $5 gift. In the 1960's and the 1970's, the use of computers revolutionized the operation of the direct mail fundraising industry. Using the electronic data processing capability of computers, mailing lists could be analyzed, compiled, and - 18 - utilized much more efficiently than previously was possible. Before the use of computers, mailing lists were maintained on 3- by-5 cards or on metal plates. Richard Viguerie (hereinafter sometimes referred to as Viguerie) was an early pioneer in the contemporary direct mail fundraising industry. By the late 1970's, Viguerie and his company, Richard Viguerie and Associates (hereinafter sometimes referred to as the Viguerie Company), had received considerable press and publicity as a result of their ability to successfully conduct direct mail fundraising campaigns for “conservative” political candidates and causes. The Viguerie Company reportedly had a master mailing list comprising the names and addresses of millions of contributors. The Viguerie Company also conducted nonpolitical direct mail fundraising campaigns for charitable organizations exempt under section 501(c)(3). As of the early 1980's, Viguerie and the Viguerie Company, which maintained offices in the Washington, D.C., area, had several competitors who offered similar fundraising services. Some of these competitors were former employees of the Viguerie Company. By the 1980's, many States enacted charitable solicitation statutes. Generally, such statutes require most charitable organizations to register with a State governmental regulatory agency before soliciting contributions from members of the general public within that State. Some State charitable - 19 - solicitation statutes further prohibited or restricted charitable organizations from soliciting contributions, unless a prescribed minimum percentage of the proceeds raised would be expended in the charitable organization’s charitable program, thereby limiting the percentage of the proceeds to be used by the charitable organization to pay fundraising expenses.6 The Council of Better Business Bureaus (hereinafter sometimes referred to as the CBBB) and the National Charities Information Bureau (hereinafter sometimes referred to as the NCIB) established certain guidelines for organizations that solicit charitable contributions from the public. The objectives of the CBBB as to these matters are to (1) encourage self- regulation of charities and (2) assist potential donors by helping them to make better-informed gift-giving decisions. The objective of the NCIB is to promote informed giving by providing to the public information that will help potential donors to evaluate charities. The CBBB is exempt under section 501(c)(6) as a business league; its activities in the charitable area are conducted by a division called the Philanthropic Advisory 6 Ultimately, the United States Supreme Court held unconstitutional, on First Amendment grounds, several State charitable solicitation statutes that limited the amount or percentage of the proceeds raised that could be expended by charitable organizations to pay fundraising expenses. See Riley v. National Federation of Blind, 487 U.S. 781 (1988); Secretary of State of Md. v. J.H. Munson Co., 467 U.S. 947 (1984); Schaumburg v. Citizens for Better Environ., 444 U.S. 620 (1980); see also, United Cancer Council, Inc. v. Commissioner, 100 T.C. at 174-177. - 20 - Service. The CBBB and the Philanthropic Advisory Service were formed in 1971, as the successors to the National Better Business Bureau and its Solicitations Control Division, respectively. The NCIB is exempt under section 501(c)(3) as a charity; it was founded in 1918. CBBB and NCIB also prepared and issued reports on whether particular charitable organizations met CBBB’s and NCIB’s respective fundraising and operational guidelines. Typically, a report on a particular charitable organization was prepared as a result of CBBB’s or NCIB’s receipt of inquiries with respect to that charitable organization. Among its guidelines, CBBB generally recommends that (1) a charitable organization’s fundraising costs not exceed 35 percent of related contributions, and (2) total fundraising and administrative expenses not exceed 50 percent of its total income. However, CBBB recognizes that a charitable organization that does not meet these percentage limitations may provide evidence demonstrating that its use of funds is reasonable. In particular the CBBB pamphlet on standards states as follows: The higher fundraising and administrative costs of a newly created organization, donor restrictions on the use of funds, exceptional bequests, a stigma associated with a cause, and environmental or political events beyond an organization’s control are among the factors which may result in costs that are reasonable although they do not meet these percentage limitations. The overwhelming majority of the charities that the CBBB reviews meet all 22 of the CBBB’s guidelines. Similarly, among its guidelines, NCIB generally recommends - 21 - that not more than 30 percent of the contributions, grants, and bequests a charitable organization receives should be spent on fundraising. NCIB suggests that, where more than 30 percent was spent on fundraising, then the prospective contributor should further analyze the charitable organization’s operations and ask the charitable organization for an explanation regarding the percentage of proceeds spent in fundraising. In particular, NCIB’s contributor’s checklist pamphlet states as follows: Some fund-raising practices are always expensive-- acquisition of new donors through direct mail or telemarketing, for example--and yet they may be the only methods available to an organization if it hopes to reach the general public. Some charities which rely heavily on bequests will have fundraising costs that vary considerably from year to year. New organizations, organizations with causes that are little known or controversial, organizations with a contributor base made up of many smaller contributions rather than a few large grants--are all likely to have relatively high fund-raising costs, and yet they may be quite well managed. W&H; AICR W&H began business in late 1981 as a two-person partnership owned 50 percent each by Jerry Carroll Watson (hereinafter sometimes referred to as Watson) and Byron Chatworth Hughey (hereinafter sometimes referred to as Hughey). As of the time of the trial in the instant case, Watson and Hughey have been W&H’s only two partners. Before forming W&H, Hughey was employed at the Viguerie Company from 1978 to 1981. From 1983 through the time of the trial in the instant case, W&H maintained its offices in the Washington, D.C., area, in Alexandria, Virginia. (In July - 22 - 1992, W&H changed its name to Direct Response Consulting Services; herein we continue to refer to it as W&H.) W&H is engaged in the direct mail and fundraising services business and has had up to about 20 to 22 employees. Its clients primarily have been nonprofit organizations. Over the years, W&H began to specialize in offering direct mail fundraising services to nonprofit health organizations. In 1984, W&H had one or two clients in addition to petitioner which were nonprofit health organizations. Over the years, more and more of W&H’s clients were in health-related areas. In 1987, W&H received 65 percent of its income from three major clients and petitioner accounted for 26 percent of W&H’s gross income for that year. In 1987, W&H had a total of 12 clients. American Institute For Cancer Research (hereinafter sometimes referred to as AICR), which has been recognized by respondent as tax-exempt under section 501(c)(3) since its incorporation in September 1981, was one of W&H’s first nonprofit health clients. Watson and Hughey are the two sole “founding members” of AICR. AICR’s articles of incorporation provide that only its founding members have the right to vote. The articles also provide that no changes may be made with respect to the founding members who were designated at AICR’s initial board meeting and that no other founding members may be added, unless all the founding members are dead. AICR and W&H entered into successive fundraising contracts - 23 - that covered the period from AICR’s inception through December 31, 1989.7 When W&H did its first mailings for AICR, Watson and Hughey consulted an attorney. The attorney advised them that they and AICR would have to be careful that section 501(c)(3)’s prohibition against inurement was not violated, in light of Watson’s and Hughey’s status as founding members of AICR. As a result, W&H reduced its fees “drastically”, W&H relinquished all ownership in AICR’s mailing lists, and other changes were made. Table 5 summarizes certain features of W&H’s fundraising contracts with AICR. 7 Petitioner does not object to respondent’s proposed finding of fact to this effect. We note that the first of the contracts that respondent listed in support of this finding was executed on Jan. 20, 1983; this contract states that it “is effective the 1st day of June 1982”; but AICR had been incorporated in September 1981. Similarly, the last of the contracts that respondent listed states that “The term of this Agreement is two (2) years beginning Jan. 1, 1987”; thus, the last contract appears to have expired 1 year before the date specified in the agreed-to proposed finding. We have treated the agreed-to proposed finding as, in effect, an additional stipulation between the parties. - 24 - Table 5 Mailing Fees Effective Prospect--cents Housefile--cents Date of No-Risk Term of per letter, per letter, Contract Provision Contract letter per year letters per mailing Retainer1 List Ownership 6/1/82 Yes 1 yr. 4 cents 8 cents $3,000/mo. Capital List-- forever 2/4/83 Yes 1 yr. 4 cents 8 cents 1,500/mo. Joint--W&H, AICR 2/4/832 No 1 yr. 2 cents 4 cents 1st 250,000 2 cents thereafter 1,500/mo. Sole property of AICR 1/1/84 No 1 yr. 2 cents 1st 10 mil. 4 cents 1st 250,000 1 cent next 5 mil. 1 cent next 250,000 0.5 cents next 3 mil. Free after 500,000 Free after 18 mil. 1,500/mo. Sole property of AICR 1/1/85 No 1 yr. 1.8 cents 1st 10 mil. 3 cents 1st 250,000 0.9 cents next 5 mil. 1 cent next 250,000 0.45 cents next 3 mil. Free after 500,000 Free after 18 mil. No Sole property of AICR 1/1/86 No 1 yr. 1.8 cents 1st 10 mil. 0.9 cent next 5 mil. 0.45 cents next 9 mil. 3 cents 1st 250,000 Add’l. letters--price 1 cent next 250,000 to be arranged Free after 500,000 No Sole property of AICR 1/1/87 No 2 yrs. 1.8 cents 1st 10 mil. 3 cents 1st 400,000 0.9 cent next 5 mil. 1 cent next 400,000 No Sole property 0.45 cents next 9 mil. of AICR Add’l. letters--price to be arranged 1 Payment to be applied to AICR’s debt to W&H, not a separate “package fee”. 2 Contract signed Aug. 10, 1983, retroactive to Feb. 4, 1983. - 25 - Later, as a result of advice by another attorney, changes were made regarding Watson’s and Hughey’s control over AICR. Under AICR’s original articles of incorporation, directors are elected by, and may be removed without cause by, AICR’s founding members, Watson and Hughey. Under amendments filed May 4, 1984, any founding member is forbidden to elect or remove directors “during any period in which such founding member has a commercial relationship with the Corporation [AICR] and for a period of three years thereafter.” For these purposes “the term `founding member’ shall be deemed to include any * * * partnership * * * in which a founding member has a material interest.” These amendments also provide as follows: During any period that all founding members are prohibited, or are abstaining, from exercising their rights with respect to the election and removal of Directors, Directors shall be elected and removed by the affirmative vote of a majority of the entire Board of Directors. The Contract; Related Agreements A. The Contract (June 11, 1984) The Contract provides that, during its 5-year term, ending May 30, 1989, W&H would be petitioner’s exclusive fundraising consultant and adviser in petitioner’s conduct of its direct mail fundraising solicitations. Petitioner agrees not to “retain or use the services of any other person or company to provide counsel and advice to [petitioner] in conducting its direct mail solicitations.” W&H agrees to furnish its services and to advise, - 26 - counsel, and make recommendations concerning all aspects of preparing petitioner’s direct mail fundraising and membership solicitations, and to be responsible for implementing all of the work required, either directly or through affiliates or other suppliers, “subject to the approval of CLIENT [petitioner].” W&H further agrees to maintain petitioner’s housefile and to perform all follow-up correspondence. The Contract further provides that all mailing campaign materials prepared and recommended by W&H, including the proposed numbers of letters to be mailed, would be subject to petitioner’s approval “and no such material shall be mailed or made available to the public without such approval.” The Contract additionally provides that a bank or “caging company” (described below) would be hired to act as cashier and escrow agent for the funds generated under the Contract. The bank or caging company would process receipts and disburse payments under an agreement to be entered into by it, petitioner, and W&H. The Contract requires W&H to promptly furnish to petitioner copies of invoices received from suppliers of goods and services used in fulfilling W&H’s obligations under the Contract. The Contract also requires W&H to make reasonable efforts, where market conditions and time permit, to obtain competitive bids or rates for work subcontracted to suppliers. W&H affiliates would be allowed to perform such subcontract work, subject to this competitive bid and rate requirement. No markup was to be added - 27 - by W&H on the supplier or subcontractor invoices billed to petitioner. The Contract provides that W&H would be paid, as compensation for its services, mailing fees of $.05 per prospect letter mailed and $.10 per housefile letter mailed, as well as certain creative fees for each housefile mailing package mailed. On a housefile package mailed to under 50,000 previous contributors, W&H would be entitled to a $2,500 creative fee. On a housefile package mailed to 50,000 or more previous contributors, W&H’s creative fee would be $5,000. Petitioner would pay a retainer of $1,500 per month to W&H as a draw against these fees. During the term of the Contract, all materials, packages, and ideas developed by W&H on behalf of petitioner would remain the sole property of W&H, and all such material could be used by petitioner only with W&H’s written consent. With respect to petitioner’s mailing list, the Contract provides that W&H and petitioner would have respective co- ownership rights as follows: Section 14. List Ownership. It is expressly understood, covenanted and agreed upon * * * that any and all names and addresses and amounts contributed, if any, of persons, firms, associations or corporations which are obtained, developed, compiled or otherwise acquired for CLIENT by or through the direct or indirect efforts of W&H in connection with any services rendered by W&H to CLIENT pursuant to the terms hereof shall at all times be and constitute the property solely and exclusively of W&H and CLIENT. These names and addresses and the amounts of contributions, if any, can be used at any time by CLIENT in any manner, for any purpose for its own account. CLIENT shall use these - 28 - names and addresses developed by W&H for no purpose other than in direct connection with CLIENT’S own projects. CLIENT shall not at any time during the life of this Agreement or any time thereafter rent, exchange, lease, sell or give away these names and addresses developed as the result of the efforts of W&H to any other parties for any purpose whatsoever. However, W&H shall be free to use the names and addresses referred to in Section 14 in any way it so desires and for any purpose it may so determine. The Contract also states that “It is expressly understood and agreed upon that * * * Section 14 [the list ownership rights provision] shall survive” the termination of the Contract. The Contract also requires that, during the Contract’s term, any computer work that petitioner wants to have done with respect to the names developed as a result of the Contract “must be done at W&H or at a company designated by W&H.” The Contract provides as follows with respect to its “no- risk” nature: Section 9. Payments to W&H and Suppliers. W&H assumes full obligation and responsibility for the payment of all vendor, suppliers and W&H invoices arising out of the fulfillment of W&H’s obligations hereunder, said invoices to be subsequently reimbursed by CLIENT only under the terms and conditions set forth in this Section. CLIENT shall reimburse W&H only to the extent that W&H has raised such funds. W&H shall have no right or claim upon any other funds or accounts of CLIENT. W&H shall be reimbursed for money owed to it only out of funds obtained as a result of W&H’s efforts. However, if CLIENT raises additional funds through their own efforts from names that W&H has generated, these funds shall be considered in the same category as funds raised by W&H. People who are members of UCC or prior donors to UCC are excluded from the provisions of this section. In other words, W&H is liable for all expenses connected with this contract to the extent that W&H has not raised funds to cover those costs. This section applies throughout this agreement. - 29 - CLIENT shall make monthly payments to W&H to the full extent that W&H has raised funds to pay the costs incurred by W&H in carrying out its obligations under this Agreement. For the first two years of this Agreement, up to 50% of net income from * * * [house] file mailings may be applied to the cost of * * * [prospect] mailings. After two years and for the remainder of this Agreement, up to 30% of net income from * * * [house] file mailings may be applied to the cost of * * * [prospect] mailings. CLIENT will only utilize * * * [house] file net income for its projects under the terms and conditions set forth in this Section. For purposes hereof, net income received pursuant to this Agreement by CLIENT shall hereby be defined as all contributions received, less all expenses incurred, pursuant to the terms hereof, including supplier invoices, postage, W&H charges and all other items described in this Agreement. The Contract provides that it “is automatically renewable for Five (5) Years if either Party does not in writing specify the canceling of this Agreement at least Three (3) Months prior to the expiration of this Agreement.” Apparently this provision was intended to give each party to the Contract a veto over the Contract’s automatic renewal. However the Contract does not include a provision permitting termination for cause. B. The Escrow Agreement On June 19, 1984, petitioner, W&H, and Washington Intelligence Bureau (hereinafter sometimes referred to as WIB) entered into an escrow agreement (hereinafter sometime referred to as the Escrow Agreement), whereby WIB would provide escrow services in connection with the Contract. The Escrow Agreement, which W&H provided to petitioner and WIB, is essentially the same - 30 - agreement that W&H uses in all of the escrow arrangements that W&H has with WIB. During the term of the Contract, WIB was at all times the escrow agent and did most of the caging.8 WIB began to deal with W&H in 1982 or 1983. WIB has been the escrow agent for most of W&H’s clients. WIB’s first W&H-related client was AICR. In 1984, about 15-20 percent of WIB’s business pertained to W&H’s clients. By 1989, this had grown to 30-35 percent. Thereafter, the percentage dropped to about 25 percent. WIB has always been unrelated to W&H in ownership. The Escrow Agreement provides, in pertinent part, as follows: WHEREAS, the Client [petitioner] agrees to pay all costs for direct mail fund raising services as well as cost for others providing services and supplies for the direct mail fund raising program. IT IS, THEREFORE, agreed: 1. ESCROW FUND. The Agency [W&H] and the Client hereby agree that returns from the direct mail fund raising programs shall be received by the Escrowee [WIB] and the sum so received shall be known as the Escrow Fund. 2. PAYMENT OF CREDITORS. The Escrow Fund shall be held by The Escrowee separate and apart from the other funds of the Escrowee. The Agency shall present the Escrowee with invoices of creditors, including invoices of the Escrowee, which the Escrowee shall pay from said Escrow Fund. All invoices paid from said Escrow Fund shall be 8 Caging involves receiving, opening, and processing the return mail generated by a direct mail campaign. A caging company generally performs such functions as depositing the return mail receipts with a bank, providing to the client an account of these receipts, verifying and correcting name and address information with respect to contributors, recording pertinent information with respect to contributors, and relaying such contributor information to a computer company selected by the client. - 31 - approved by the Agency and submitted to the Escrowee promptly for payment. 3. MAIL CHARGES. The Escrowee may transfer all sums necessary to pay charges by the United States Postal Service for the Client’s Business Reply Mail without approval of the Agency or Client.[9] 4. ESCROWEE’S COMPENSATION. The compensation of the Escrowee shall be established by the Agency, the Client, and Escrowee. The Escrowee shall render billings for Escrowee services to the Client, in care of the Agency, and shall be paid on a priority basis. If approved invoice is not received from the Agency by the Escrowee within 30 days from the date of invoice, the Escrowee shall be authorized to pay such billing without the approval of the Agency. * * * * * * * 6. ACCOUNTING. The Escrowee shall provide the Client and Agency an accounting as to each payment or disbursement made from the Escrow Fund. Those disbursements shall only be upon the written approval of the Agency. The Escrowee shall be provided compensation for these services. 7. DISPUTES. In the event of any dispute with respect to disposition of all or part of the Escrow Fund, The Escrowee shall not be obligated to disburse the disputed portion thereof nor shall the Escrowee be required affirmatively to commence any action against the Client or Agency, or defend any action that a creditor might bring. In his [sic] sole discretion, the Escrowee may, in the event of a dispute as to the disposition of all or part of the Escrow Fund, commence an action in the nature of interpleader and seek to deposit the disputed portion in a Court of Competent Jurisdiction. 9 The Business Reply Mail postage referred to represented postage on the return mailing envelopes provided to the persons solicited in the direct mail fundraising campaign for purposes of making contributions to petitioner or otherwise responding. Unlike the outgoing fundraising letters and materials which were mailed under petitioner’s nonprofit mail permits at the lower nonprofit mailing rate, postage at the regular United States Postal Service rate was required on the return letters mailed by recipients of the fundraising letters. - 32 - Pursuant to the Escrow Agreement, WIB opened a bank account (hereinafter sometimes referred to as the Escrow Account) in which to maintain the escrow fund. Only authorized employees of WIB could withdraw funds from the Escrow Account. The money deposited into the Escrow Account came primarily from the following sources: (1) The money W&H advanced to pay for petitioner’s fundraising expenses and operational expenses, and (2) the contributions made by the general public in response to the fundraising letters mailed under the Contract. All of the revenues from petitioner’s direct mail campaign, not merely the profits from the mailings, went into the Escrow Account. C. Petitioner’s “Draw” Arrangement As indicated above, during its discussions with petitioner about entering a possible fundraising contract, W&H offered to provide funds with which petitioner could continue to operate. W&H furnished such funds to petitioner after the Contract was executed. A December 17, 1984, letter agreement between petitioner and W&H provides, in pertinent part, as follows: In order to meet your cash flow needs for administration and program, you [petitioner] plan to transfer funds from the escrow account that were generated from * * * [prospect letter mailings]. To date $5,000 was transferred on November 1, $5,000 was transferred on December 1, and you plan to transfer another $5,000 on January 1, 1985. This letter acknowledges the fact that these transfers * * * are made in such a manner from * * * [prospect letter mailing] revenues will be replenished from UCC’s income from * * * [housefile letter] mailings within six months of - 33 - making such a transfer. Contrary to what is suggested in the above letter agreement, as of December 1984, no net mailing revenues had yet been produced from either the prospect letter mailings or housefile letter mailings conducted. Only losses or relatively small amounts of net mailing revenues were produced by the housefile letter mailings up until June or July 1985. It was not until about July 1985, that the cumulative net revenue produced from housefile letter mailings began to somewhat approach the cumulative amount of funds W&H provided to meet petitioner’s operating expenses. Initially, some of the funds used to meet petitioner’s operating expenses were advanced by W&H to the Escrow Account. Also, W&H deferred receiving payment of its fees. Later, as the net revenue produced from mailings began to increase, W&H authorized and permitted petitioner to “draw” increasingly larger monthly amounts of funds from the Escrow Account to finance petitioner’s larger annual operating budgets. Up until about the execution on April 8-9, 1987, of an addendum to the Contract, petitioner was fully liable to repay the draws it had taken, to the extent the draws exceeded the 50 percent of cumulative housefile income guaranteed to petitioner under the Contract. The draws petitioner received were to be repaid within 6 months, regardless of the direct mailing campaign’s profitability. The events leading up to and culminating in the execution of the April 1987 addendum to the Contract are discussed - 34 - more fully infra. Once the mailings had become sufficiently more profitable, in deciding the amount of petitioner’s monthly draws, W&H considered petitioner’s budget plans and the future net mailing revenues expected to be produced. W&H based its decisions, in large part, on its calculation of the current monthly net housefile mailing revenue being produced and the 50 percent of the cumulative housefile income that petitioner, in all events, was guaranteed under the Contract. Monthly draws from the Escrow Account were taken by petitioner over the period from October 1984 through May 1989, as shown in table 6. Table 6 Monthly Cumulative Month Draws Draws 10/84 $5,000 $5,000 11/84 -- 5,000 12/84 5,000 10,000 1/85 10,000 20,000 2/85 -- 20,000 3/85 6,000 26,000 4/85 14,000 40,000 5/85 10,000 50,000 6/85 10,000 60,000 7/85 18,000 78,000 8/85 20,000 98,000 9/85 -- 98,000 10/85 22,000 120,000 11/85 33,000 153,000 12/85 25,000 178,000 1/86 40,000 218,000 2/86 40,000 258,000 3/86 40,000 298,000 (Cont.) Table 6 - 35 - Monthly Cumulative Month Draws Draws 4/86 40,000 338,000 5/86 40,000 378,000 6/86 40,000 418,000 1 7/86 40,000 453,000 8/86 40,000 493,000 9/86 40,000 533,000 10/86 40,000 573,000 11/86 40,000 613,000 12/86 40,000 653,000 1/87 50,000 703,000 2/87 50,000 753,000 3/87 50,000 803,000 4/87 50,000 853,000 5/87 50,000 903,000 6/87 50,000 953,000 7/87 50,000 1,003,000 8/87 50,000 1,053,000 9/87 50,000 1,103,000 10/87 50,000 1,153,000 11/87 50,000 1,203,000 12/87 50,000 1,253,000 1/88 60,000 1,313,000 2/88 60,000 1,373,000 3/88 60,000 1,433,000 4/88 60,000 1,493,000 5/88 60,000 1,553,000 6/88 60,000 1,613,000 7/88 60,000 1,673,000 8/88 60,000 1,733,000 9/88 60,000 1,793,000 10/88 60,000 1,853,000 11/88 60,000 1,913,000 12/88 60,000 1,973,000 1/89 60,000 2,033,000 2/89 60,000 2,093,000 3/89 60,000 2,153,000 4/89 60,000 2,213,000 1 So shown in the stipulated exhibit. Evidently, there is a $5,000 error in either the July 1986 monthly draw amount or the cumulative draws. This discrepancy does not affect our analysis or conclusions. - 36 - D. Agreement to Continue at 50 Percent the Percentage of Net Housefile Mailing Income the Fundraising Contract Required to be Retained in the Escrow Account to Reimburse W&H As indicated above, the Contract originally provided that, after 2 years, the percentage of net housefile mailing income that petitioner was required to retain in the Escrow Account be lowered from 50 percent to 30 percent. In March and April 1986, Watson proposed to petitioner that this percentage remain at 50 percent, rather than be lowered, because of higher prospect mailing expenses resulting from an increase in postal rates. In exchange for petitioner’s agreement to this, W&H would reduce its creative fee on housefile package mailings from $5,000 to $2,500 and cap its mailing fee at $50,000 for any housefile mailing done in excess of 500,000 letters. On April 26, 1986, petitioner’s board of directors accepted Watson’s proposal. E. April 1987 Addendum to the Contract The certified public accounting firm that examined petitioner’s annual financial statements issued a qualified opinion, dated April 18, 1986, as to petitioner’s 1985 financial statement. The certified public accounting firm elaborated on its concerns in a management letter dated May 23, 1986, to the executive committee of petitioner’s board of directors. This management letter states, in pertinent part, as follows: General Fund 1. Continued Existence of the Agency [petitioner]. Our gravest concern is the viability of the - 37 - organization. It is our understanding that the 1986 budget totals $520,000 including grant commitments of $100,000. You expect to fund this ambitious budget with the excess of revenues over expenses from the direct-mail campaign. What will the Council [petitioner] do if the excess of revenues over expenses does not materialize at the level expected? The General Fund must borrow heavily from the Donor Development Fund [Escrow Account] to finance the budget, and if required to repay such borrowings it is doubtful the General Fund would have the ability to make the repayments. Over a 7- to 8-month period beginning in or about July 1986, petitioner discussed with W&H its concerns regarding petitioner’s full recourse liability to repay the excess draws taken and petitioner’s inability to receive unqualified opinions from the certified public accounting firm with respect to petitioner’s future annual financial statements. On October 23, 1986, Watson sent a letter to petitioner’s executive director stating W&H’s position with respect to petitioner’s repayment of the excess draw liability, stating in pertinent part, as follows: This letter is to confirm our discussion relating to program draws from the UCC escrow account. * * * * * * * As we understand it, UCC’s concerns surround the procedure by which this [50 percent of] net income [from housefile mailings] is transferred to your regular operating account. Rather than receiving the exact amount as determined by the 50% formula, UCC, with W&Hs knowledge, is taking a fixed amount each month. When the final net income figure becomes known some months later, UCCs draw from the escrow account can be greater than it should be. - 38 - Your question is Will UCC be required to pay the escrow account back for this excess draw? According to the terms of the agreement, I suppose that technically you would have to do this. However, since W&H does have knowledge that these transfers are taking place, we currently have no objection to this in light of our hope that we can overcome the deficits. W&H would not request UCC to repay any overdraws unless we objected to a specific draw at the time it was taken or in the event that UCC would unreasonably interfere with W&H’s efforts to continue the mailing campaign to recover the deficits. The worst thing that could happen is that should the deficits continue to grow or can not be reduced, and if UCC substantially overdraws its 50% program allocation, it could become necessary to reduce the draws to bring them back into balance. Should we determine this situation to be developing, I would like for us to sit down well in advance of such time and create plans so that a reduction would not adversely impact UCC’s operation. After reviewing Watson’s October 23, 1986, letter, petitioner’s executive committee and executive director concluded that the letter was not satisfactory for petitioner’s purposes and did not relieve petitioner from having full recourse liability with respect to excess draws. Petitioner’s executive committee asked petitioner’s executive director “to contact * * * Watson to ask that he rewrite it [i.e., the October 23, 1986, letter] in time for our auditors review.” Watson sent a new letter to petitioner’s executive director on November 19, 1986. The November 19, 1986, letter is substantially the same as the October 23, 1986, letter, except as - 39 - follows: (1) The November 19 letter omits the October 23, 1986, paragraph that states “According to the terms of the agreement, I suppose that technically you would have to do this [i.e., repay the excess draw]”; and (2) the November 19 letter replaces the phrase “the draws” by the phrase “future draws” after “reduce” in the October 23 letter clause “it could become necessary to reduce the draws to bring them back into balance.” On December 12, 1986, petitioners executive director sent a letter to Watson about the treatment of general and administrative costs under the Contract. In the course of this letter, he pointed out that the auditors “were in the office to begin preliminary work on the 1986 Financial Statements.” Petitioner and W&H executed an addendum to the Contract on April 8-9, 1987. The addendum provides that, beginning with 1986, petitioner would not have to repay draws taken in excess of its 50 percent of its housefile income, to the extent sufficient net fundraising revenue was not raised. The addendum states that such excess draws would be treated in the same manner as prospect mailing debts for purposes of the Contract. The addendum further provides that petitioner’s monthly draws would be agreed to in writing by W&H and petitioner, and requires W&H to give 90 days’ prior written notice to petitioner in order to effectuate any reduction in the monthly draws. Petitioner’s then-chairman believed that W&H agreed to the April 1987 addendum--especially the nonrefundability of the draws--because W&H hoped that it - 40 - would improve relations with petitioner’s board of directors and increase the likelihood that the Contract would be renewed. As a result of the addendum provision regarding monthly draws, petitioner received an unqualified opinion for 1986. That is, the certified public accounting firm’s report no longer included qualifications or reservations about petitioner’s practices or potential liabilities. Direct Mail Fundraising Campaign: 1984-1989 A. In General From June 1984 through May 1989, W&H conducted a nationwide direct mail fundraising campaign for petitioner. Mailings were eventually sent throughout all 50 States. However, petitioner directed W&H not to make mailings to areas serviced by certain of petitioner’s member agencies, as those member agencies received annual funding from the United Way campaign and a condition of their receipt of such funding was that they not be involved in competing fundraising efforts. W&H created and developed direct mail fundraising packages with petitioner’s assistance and input. Before each direct mail package was mailed, petitioner received from W&H all materials to be included in the package, as well as the names of all mailing lists to which W&H proposed to send the package and the estimated numbers of names from each mailing list to be used in the mailing. Petitioner, through its staff and a committee of its board, reviewed and revised the package and the mailing list and - 41 - gave instructions as to the mailing list numbers, the copy, the dates of mailing, and the total number of letters to be sent. Petitioner received from W&H a monthly status report of the cumulative costs and revenues of each direct mail package mailing and a proposed schedule of future mailings. Petitioner was also advised with regard to test mailings, typically of 5,000 letters, that W&H had done of proposed mailing packages. If a test mailing was successful, then W&H generally recommended that more mailings of that package be “rolled out” in greater quantities. W&H issued purchase orders on behalf of petitioner with respect to all of the goods, services, and other expenditures required for the various mailings. This was done on an on-going basis and involved such items as computer work, mailing house expenses, mailing list rentals, and printing. When petitioner approved the making of a mailing, W&H and petitioner considered petitioner to have authorized W&H to order and arrange for all of the related goods, services, and other expenditures required to effectuate the mailing. Petitioner accrued the amounts shown in table 7 as its expenses for (1) postage and shipping, (2) printing and publishing, (3) fundraising fees,10 and (4) mailing list rentals. 10 Compare the accruals shown on the fundraising fees column in table 7, with the payments shown supra table 3. When adjusted for the W&H reimbursements pursuant to the Contract, the net accrual amounts are fairly close to the actual payment amounts, except for 1986, where the difference is about $275,000. (continued...) - 42 - Petitioner allocated about 45 percent of each of these categories of expenditures--other than fundraising fees--to “program services”, rather than “donor development and fundraising”. 10 (...continued) - 43 - Table 7 Postage Printing Professional (Reimbursable) Net Professional Mailing and and Fundraising or Not Fundraising List Year Shipping Publications Fees Reimbursable1 Fees Rentals 1984 $60,171 $74,224 $30,092 -- $30,092 $50,201 1985 1,480,719 1,445,431 798,092 $(641,920) 156,172 1,034,711 1986 2,079,059 1,513,599 1,521,101 (403,772) 1,117,329 1,133,254 1987 2,678,137 1,824,517 1,259,798 730,228 1,990,026 1,475,299 1988 936,627 675,605 659,179 237,444 896,623 229,684 1889 263,514 439,479 115,406 65,890 181,296 14,529 Totals 7,498,227 5,972,855 4,383,668 (12,130) 4,371,538 3,937,678 1 Expenses (reimbursable), or no longer reimbursable, by W&H under the Contract. The amounts are taken from petitioner’s Forms 990. The parties have not explained why these amounts net to ($12,130), rather than -0-. - 44 - B. W&H’s Advances of the Initial Capital to Conduct the Direct Mail Fundraising Campaign As indicated above, the Contract was a “no-risk” contract with respect to petitioner’s payment of fundraising expenses. For the first 2 years or so under the Contract, W&H advanced money to the Escrow Account to pay for postage. Postage was an “upfront” expense, while other expenses generally were billed “after the fact”, when petitioner had already received the revenue generated by the mailing. For a while, W&H continued to advance money to pay for postage even when there were substantial amounts in the Escrow Account. W&H did this because its people believed that there was not enough money in the Escrow Account to pay both the postage and the other vendors, and because of the draws that W&H paid to petitioner. W&H’s last advance of funds to petitioner for postage occurred on March 9, 1987. Thereafter, petitioner earned sufficient profits from its mailings to cover its postage expense. The Contract does not specify how much capital W&H would provide to fund petitioner’s direct mail fundraising campaign. W&H’s decisions to advance additional capital were based, in substantial part, on its evaluation of the results from the mailings that had already been done and on its conclusions about the mailing campaign’s profits prospects. Where W&H and its clients entered into no-risk fundraising contracts similar to the - 45 - Contract, W&H’s practice was to stop advancing funds to finance a client’s direct mail fundraising campaign if the initial mailings were unsuccessful and W&H concluded that reasonable prospects for conducting a profitable mailing campaign did not exist. If W&H decided to stop advancing funds, W&H then advised that client its mailings would be curtailed, unless that client paid the expenses of the further mailings that the client wanted to do. On the other hand, if W&H concluded that strong prospects for conducting a profitable mailing campaign existed, W&H then might substantially increase its advancements of funds in order to finance larger mailings for that client. In this manner W&H effectively limited the risk that it had apparently assumed in any no-risk fundraising contracts similar to the Contract C. Vendors Who Furnished Goods or Services In the course of petitioner’s direct mail fundraising campaign, goods and services were obtained from a number of vendors. As indicated above, WIB was the escrow agent and provided most of the caging services with respect to the return mail received in response to petitioner’s mailings. Wiland Associates (hereinafter sometimes referred to as Wiland) was retained by W&H and performed the computer services required in connection with the Contract. Several other vendors at various times furnished goods or services in connection with petitioner’s direct mail campaign. - 46 - W&H did not own or have any interest in the vendors who furnished printing, mailing, telemarketing, or data processing services under the Contract, nor did W&H own or have any interest in WIB or Wiland. The Art Department Company, a corporation owned by Watson and Hughey, prepared mock-ups and layouts and performed other art work-related services for W&H’s clients and for other customers. Petitioner was billed at the rate of $25 per hour for the Art Department Company services. Washington Lists, a division of W&H, performed list brokerage services for petitioner.11 A list broker represents an organization that wants to rent a mailing list from another organization. One of Washington Lists’ functions as a list broker was to arrange for petitioner to use as lessee certain mailing lists. Washington Lists arranged these mailing list rental transactions for petitioner through standard industry channels for such transactions. D. Rentals of Mailing Lists As indicated above, Wiland was retained by W&H to perform the computer services required in connection with the Contract, including maintenance of a computer list of petitioner’s housefile. Wiland also maintained computer lists which W&H owned 11 In 1986, Washington Lists changed its name to Capitol List. Hereinafter, use of the term Washington Lists includes, where applicable, reference to Capitol List. - 47 - or co-owned with its other clients. Wiland, as instructed by W&H, automatically merged and added to W&H’s masterfile on a monthly basis all new names and donor information that had been added to petitioner’s housefile. W&H’s masterfile included the names and donor information that was owned by W&H or was jointly owned by W&H and its clients. W&H had joint ownership rights in most of the client housefile mailing lists developed under the fundraising contracts it entered into with its nonprofit clients; W&H did not have such an arrangement with respect to AICR. In conducting petitioner’s prospect mailings, prospect mailing packages were mailed to the following categories of names and addresses (hereinafter for convenience referred to as names): (1) Names that W&H, as lessor, rented to petitioner from the W&H masterfile, (2) names that Washington Lists arranged for petitioner to rent as lessee from outside list owners unrelated to W&H, (3) names that W&H, as lessor, rented to petitioner through Washington Lists which names W&H obtained from outside list owners in exchange for petitioner names, and (4) names that W&H, as lessor, through Washington Lists rented to petitioner which names W&H obtained from outside list owners in exchange for non-petitioner names on W&H’s masterfile. The Contract forbids petitioner to exchange or to rent as lessor its housefile list names. When petitioner as lessee used names from W&H’s masterfile, W&H charged petitioner W&H’s advertised rental rate for the names published in the current - 48 - “Standard Rate and Data” publication (hereinafter sometimes referred to as SRD). SRD is a direct mail industry advertising publication that sets forth the characteristics of a number of mailing lists available for rental, the rental rates, and the name and telephone number of the particular list owner or list owner’s agent to contact. When petitioner as lessee used names that W&H obtained from outside list owners either through exchanges of petitioner’s housefile list names or exchanges of non-petitioner names on the W&H masterfile, W&H charged petitioner the outside list owner’s currently advertised SRD- published rental rate for the names furnished to petitioner or, if no current SRD-published rental rate existed for the names furnished to petitioner, W&H’s currently advertised SRD-published rental rate for the names W&H gave up in the exchange transaction. Generally, by engaging in an exchange transaction, a list owner is able to obtain additional names at a significantly cheaper cost than it would otherwise incur to use the names as a lessee in a rental transaction. For instance, in a typical exchange transaction, the two list owners involved might agree that each would furnish to the other 10,000 of their respective housefile list names that meet certain prescribed specifications. The two owners would not pay one another any cash fee; the only costs an owner would incur include computer-related production costs for a computer tape or mailing labels containing the 10,000 - 49 - names that owner furnishes, postage to ship the tape or labels, and a list broker’s fee or list manager’s fee12 for arranging the exchange transaction. When W&H exchanged for petitioner names it owned jointly with petitioner, the cost to W&H of acquiring the third party’s names included charges for computer processing, postage, and a list broker’s or list manager’s fee. W&H did not pay a rental fee to the owner of the third-party names in these situations, because W&H was providing names to the third party that normally rented for $60 per thousand names. Table 8 shows the amounts petitioner as lessee paid to Washington Lists by way of mailing list rental fees for renting mailing lists which W&H owned or mailing lists to which W&H claimed mailing list rights. The payments petitioner made to W&H include payments for names that W&H acquired by exchanging petitioner’s names for names owned by unrelated third parties. Table 8 Payments for Names W&H Payments for W&H Obtained by Exchanging Year Masterfile Names Petitioner Names 1984 -0- $1,450 1985 $6,448 57,349 1986 44,645 119,436 1987 122,747 219,896 1988 32,408 24,660 12 In the direct mail industry, a list manager functions as a sales agent who represents a list owner in marketing the list owner’s mailing list to others. The list manager promotes the mailing list and arranges for rentals and/or exchanges of the mailing list to other parties. - 50 - 1989 -0- -0- Totals 206,248 422,791 When W&H obtained names for petitioner to use as lessee, including non-petitioner names from W&H’s masterfile and third- party names for which W&H exchanged petitioner names, W&H charged or passed on any direct out-of-pocket costs of obtaining those names to petitioner. These out-of-pocket costs included computer-processing charges and mailing charges. W&H’s masterfile had numerous subparts or discrete “list selects” that could be selected via computer processing. For example, list selects of all donors to sweepstakes contest appeals, all donors to health causes, all donors to cancer- related health causes, or all donors to a particular W&H client, could be obtained through computer selection. During 1984 through 1989, W&H exchanged segments of petitioner’s housefile list between 200 and 300 times. These exchange transactions involved as few as 5,000 petitioner names or as many as 300,000 petitioner names. For each of these exchanges, W&H charged petitioner the published SRD rental fee of the names received in the exchange; if no published SRD rate existed, then W&H charged petitioner the published SRD rental fee of petitioner’s names that were given up in the exchange. UCC’s payments to W&H on account of these charges constituted income to W&H. - 51 - W&H also rented as lessor the names on its masterfile to third parties, including other W&H clients and W&H-controlled entities. Petitioner’s names could be separately selected from the W&H masterfile and were occasionally rented by W&H to third parties as a discrete, separate list of petitioner names. Petitioner’s names were also contained in lists rented by W&H to third parties mixed together with non-petitioner names. On the record in the instant case, it is virtually impossible to determine how often any particular petitioner name was rented as part of a mixed list. From 1984 through the time of the trial in the instant case, W&H as lessor rented discrete segments of petitioner’s housefile names about 50 to 80 times. These rental transactions may have involved as few as 5,000 petitioner names or as many as 300,000 petitioner names.13 From 1984 through the time of the trial, in the instant case, W&H as lessor rented segments of the W&H masterfile more than 2,000 times. Any such rental may have involved no petitioner names, one petitioner name, or a substantial number of petitioner names. On at least one occasion as many as 300,000 petitioner names were contained on a rented 13 For example, a list rental order dated Jan. 1, 1990, submitted on behalf of the Norris Hospital at the University of Southern California to W&H, reflects that an 8,500-name “representative cross section” of certain petitioner names was being ordered. The order indicates that the segment of petitioner names selected consisted of donors who had made a donation of $5 or more to petitioner within the past 24 months. Note that the Contract had expired more than 7 months earlier. - 52 - segment of the W&H masterfile. W&H as lessor rented petitioner names at rates that were common in the list rental market. A typical rate was $60 per thousand names. The Contract did not require W&H to, and W&H did not, notify petitioner before renting parts of the W&H masterfile including petitioner’s names to third parties. Pursuant to the Contract, W&H retained all rights to approve a mailing sample of what would be mailed by the third parties renting parts of W&H’s masterfile. W&H also retained all rights to control the mailing dates when these third parties using parts of W&H’s masterfile would make their mailings to the rented list names. During the term of the Contract, some of petitioner’s directors and staff became aware that W&H was exchanging petitioner housefile names for other names, and then charging petitioner full regular rental rates for the use of the other names. Some of petitioner’s directors and staff also became aware that other W&H clients, including certain nonprofit cancer organizations, were mailing fundraising packages similar to petitioner’s. They were further aware that W&H possibly could be renting or otherwise providing petitioner housefile names to the W&H clients that were mailing fundraising packages which were similar to petitioner’s. In fact, W&H did so use petitioner’s housefiles and did mail similar sweepstakes packages for petitioner’s “competitors”. Petitioner did not try to have W&H - 53 - stop such activities, as petitioner concluded that W&H was acting within its rights under the Contract. Under the Contract, it would have been improper for W&H to impose a markup on charges made by suppliers. Thus, if W&H secured a desired mailing list for petitioner as lessee, and the lessor charged $55 per thousand, then it would have been improper for W&H to pass a cost of $60 per thousand on to petitioner. W&H and petitioner operated in accordance with the Contract. However, when W&H “paid for” the desired mailing list by exchanging one of petitioner’s mailing lists for it, so that the lessor imposed no monetary rental fee, then, as petitioner’s staff understood the Contract, it was appropriate for W&H to pass on to petitioner a rental fee in the amount that the lessor would have charged for the desired mailing list if the lessor had not instead received petitioner’s mailing list in exchange. In exchange situations, then, W&H received as its own revenue the “as if” rental that the lessor had not in fact charged, as well as W&H’s regular fees under the Contract. The bar against petitioner’s exchanging its own names extended past the term of the Contract. Because petitioner could not exchange its own names, petitioner had to pay the greater costs associated with renting names from others. E. Sweepstakes Mailings The first sweepstakes contest mailing that W&H conducted was done under the Contract. W&H then used sweepstakes contest - 54 - mailings extensively with most of its other clients. Before they formed W&H, both Watson and Hughey had experience with the use of sweepstakes contests on behalf of either their employers or their clients. As part of its initial program of prospect mailings for petitioner, W&H tested various packages. A “check” package performed best and became petitioner’s “control” package--a package that is mailed until a later package can net more money. In November 1984 a sweepstakes (sweeps) package was tested and also performed well. As Watson put it in an October 15, 1985, memorandum to several of petitioner’s directors and its executive director, “At this point UCC had two control packages, the check package which could be mailed to the traditional donor market; and a sweepstakes offer which could be mailed to markets that respond to sweepstakes.” A January 1985 major prospect mailing was planned using the check package. However, although the package had been approved by petitioner, petitioner’s board of directors then urged that the check package be replaced by a different package. That different package then lost $110,000.14 14 The record reflects that petitioner’s directors directed the check package not be used, because they believed certain representations contained in the package were inaccurate. Recipients of the package were informed that if they made a contribution, petitioner then essentially would receive a matching donation from another party. In actuality, at the time the solicitation was made, petitioner had not yet secured a (continued...) - 55 - In August 1985 an “annual fund” package was successfully tested. As a result, petitioner again had two control packages. An annual fund package was first mailed out in substantial volume (almost 500,000 letters) in December 1985. Apart from the foregoing, for petitioner every substantial volume prospect mailing and almost every test prospect mailing in 1985 was a sweeps package. Five of these 1985 sweeps prospect mailings each lost more than $100,000; one lost $228,569. However, from mid-1986 to mid-1987, sweeps packages produced 14 (...continued) commitment from another party to make matching contributions. In his letter dated Feb. 19, 1985, to petitioner’s executive director, Watson complained that the projected $70,000 loss on the Jan. 1985 poll package mailing (excluding at least another $45,000 due W&H in fees) done at petitioner’ directors’ urging was the largest single loss W&H ever experienced. He stated that it was essential that what happened not occur again and formally requested that once petitioner approved a mailing package that petitioner be committed to the package’s use, unless it was “obvious and conclusive” that the package’s continued use would result in irrevocable harm to petitioner. His letter concluded, in pertinent part, as follows: I’m sure you are disappointed in what has happened in regard to this Poll package mailing. But, I assure you, no one is as concerned as I am. I hope it has been a lesson for us all. I had the hope, and still have the dream, that UCC could be made financially strong within a relatively short time. And, I pray this setback doesn’t postpone that day too long into the future. Copies of this letter to the executive director were also sent by Watson to three of petitioner’s directors. - 56 - the greatest percentages of responses to prospect mailings. Also, contrary to the usual experience with prospect mailings, some sweeps packages produced substantial profits. Although the sweeps packages were often profitable for petitioner, they had their drawbacks. Sweeps packages generally worked on individuals who were primarily interested in playing the contest, as opposed to being interested in supporting petitioner. In his memorandum dated July 9, 1986, to petitioner’s executive director, Watson, in generally commenting on petitioner’s direct mail campaign, made the following observations about the sweeps package donors who contributed to petitioner: UCC basically has two donor files--one being sweepstakes donors and the other being regular or straight donors. The Sweepstakes file makes up 80% of all donor names and the straight file has the balance of 20%. Although sweeps names have a higher conversion rate into second and third donations, the life span of these donors is less than straight donors. We are continuing to try to expand the straight file which is a true donor base and is the one that can be tapped for future major gifts. * * * * * * * * * * In summary, it appears that the UCC direct mail fundraising program is healthy and shows signs of continued improvement. As the straight donor file expands, it should lend stability to the monthly income for UCC. The sweepstakes housefile mailings should continue to provide the buffer needed to provide the minimum revenues to help UCC make its monthly budgetary commitments. In addition to the problem that Watson noted, some of the - 57 - sweepstakes contest mailings generated adverse publicity for petitioner, because some individuals who received the mailings believed the solicitations were misleading. The adverse publicity petitioner experienced in conducting its direct mail campaign is discussed more fully infra. Although W&H attempted to convert some of petitioner’s sweepstakes donors into straight donors by sending them non- sweepstakes mailing packages, the conversion efforts were not successful. W&H concluded that the only way to obtain further contributions from sweepstakes donors was to continue to send them sweepstakes contest mailing packages. During 1985 through May 1989, sweepstakes contests mailings were used heavily in petitioner’s direct mail fundraising campaign. Beginning in late 1987 or early 1988, petitioner sharply reduced the numbers of sweepstakes contest prospect letters it mailed, because petitioner realized the sweepstakes contest prospect mailings were not helping petitioner to develop a strong housefile. In his letter dated January 28, 1988, to the W&H executive who handled petitioner’s account on a daily basis, petitioner’s executive director responded as follows to the W&H executive’s prior argument that petitioner should not reduce the level of its 1988 prospect mailings so greatly below the level of the 1987 prospect mailings, because the 1987 prospect mailings, the W&H executive claimed, had added 1 million new names to petitioner’s housefile: - 58 - Your reference to the 1 million names added in 1987 housefile is interesting. Why were we continuing to mail to only 300+ thousand with housefile packages given this million “new” names? My opinion is that we both knew those names wouldn’t produce due to their acquisition from sweeps. And if they did work, their lifespan was a matter of weeks, not months. We wish to see greater cultivation of housefile names with new packages and straight packages. If we only get 180,000 names or less, but they have been generated via quality straight packages, we will be better off than adding another 1 million sweeps players. In November 1988 petitioner stopped conducting prospect mailings. During 1984 through 1988, a total of 90 prospect mailings were done in petitioner’s direct mail fundraising campaign. Of the 90 prospect mailings, 71 involved the use of sweepstakes contest mailing packages. The total number of prospect letters mailed in petitioner’s mailing campaign was 51,771,026, of which 37,546,124 involved the use of sweepstakes contests.15 15 So stipulated. The parties stipulated as an exhibit W&H’s July 1, 1989, status report to petitioner. In that exhibit, the listing of the 90 prospect mailings occupies three pages. The stipulated number of letters is the total of the prospect mailings listed on the first two pages of this portion of the exhibit. The total for the prospect mailings listed on all three pages is 57,758,533. Only 48 of the prospect mailings are identified in the status report with the word “sweeps”; these 48 involve 32,671,489 letters. We cannot clearly identify which 23 of the 42 other prospect mailings are among the 71 stipulated sweeps prospect mailings. Based on the descriptive terms used in the status report, our best estimate is that the status report shows that the 71 stipulated sweeps prospect mailings involved about 41-43 million letters. Similarly, the parties have stipulated that the status report shows 75 housefile mailings, of which 47 were sweeps letters, and a total of 27,849,216 housefile mailings letters of (continued...) - 59 - As of May 19, 1989, near the end of the term of the Contract, petitioner’s housefile contained a total of 2,084,019 donor names, of which 1,165,153 were “active names” and 918,866 were “inactive names”.16 As of May 8, 1989, petitioner’s housefile contained 1,164,698 “active donor names”, which had been produced from the sources indicated in table 9. Table 9 Source Number of Names Sweepstakes Mailings 810,411 15 (...continued) which 19,915,212 were sweeps letters. The stipulated status report shows 75 housefile mailings, but a total of only 21,849,216 letters. The 47 sweeps housefile mailings that we were able to identify involved 17,313,153 letters. It may be that the status report misidentified mailings totaling about 6,000,000 names. Although the discrepancy between the stipulation and the stipulated exhibit is substantial (more than 10 percent of the total), it does not affect our ultimate conclusions. 16 The parties stipulated to these numbers of “active names” and “inactive names”. An invoice dated May 19, 1989, to petitioner from Wiland, the computer company that maintained petitioner’s housefile, reflects that Wiland had prepared a computer tape of petitioner’s housefile that contained 1,165,153 “active names” and 918,866 “inactive names”. According to Dan Wells, an employee of Wiland who testified at trial, “active names” were the names that petitioner had mailed most recently. Interestingly, Watson, during his testimony, estimated that petitioner’s housefile, as of the May 30, 1989, date petitioner’s contract with W&H ended, contained approximately 250,000 to 300,000 “active names” and another 1 million “inactive names”. Watson, however, defined “active names” to be names which, at that point, would produce a profit if mailed to, and “inactive names” to be names which, at that point, would not produce a profit if mailed to. He elaborated that the actual categorization of a particular name as “active” or “inactive” results from applying a complex statistical aging formula. - 60 - Non-Sweepstakes Mailings 279,084 Miscellaneous 75,203 Total 1,164,698 F. Adverse Publicity As a result of its direct mail fundraising campaign and its association with W&H, petitioner received adverse publicity. This adverse publicity began in or about November 1984 and persisted through the term of the Contract. In late 1984, some of petitioner’s directors and staff began receiving complaints and inquiries about the direct mail fundraising campaign petitioner was conducting. Adverse newspaper articles concerning petitioner had been published. The negative press came from all parts of the country to which petitioner was mailing fund-raising letters. The areas of concern raised in the complaints or inquiries included (1) W&H’s control of another cancer charity, AICR, (2) the mailing packages petitioner employed, (3) the adverse impact of mailings done in certain areas covered by petitioner’s member agencies, and (4) whether petitioner was spending a sufficient portion of its receipts for charitable purposes, as distinguished from spending for fundraising and administration. At petitioner’s board of directors meeting on November 17, 1985, the board members viewed and discussed a videotape of an unfavorable Dayton, Ohio, television news story about petitioner’s direct-mail fundraising. The news story focussed on - 61 - petitioner’s asserted high-pressure fundraising tactics and sweepstakes contests. Petitioner’s directors were divided concerning the course of action petitioner should pursue as a result of the above adverse publicity petitioner experienced. Some directors wanted petitioner to discontinue its direct mail fundraising campaign entirely. However, a majority of the directors decided that petitioner’s direct mail fundraising campaign should be continued and that the adverse publicity was a problem which could be managed. Financial considerations were a controlling factor in the majority’s decision to continue the direct mail campaign. The fundraising arrangement with W&H accounted for substantially all of petitioner’s operating funds. Additionally, at this time, petitioner was fully liable on a recourse basis to W&H for the excess draws petitioner had obtained from the Escrow Account. Although petitioner had tried, at various times, to develop other sources of funds, these efforts were not successful and petitioner remained heavily financially dependent on its direct mail fundraising campaign revenues throughout the term of the Contract. In early 1987, NCIB issued a report on petitioner that, among other things, concluded petitioner’s fundraising expenses for 1985 equaled about 97.7 percent of the related contributions - 62 - petitioner received.17 The NCIB report resulted in further adverse publicity for petitioner. In or about September 1986, petitioner began using a sweepstakes prospect mailing package known as the Instant Cash package. The Instant Cash package mailings were highly profitable for petitioner--especially unusual for prospect mailings. However, petitioner’s use of this sweeps package resulted in adverse publicity for petitioner. After receiving complaints from contributors who received the Instant Cash Package,18 petitioner stopped using the package by about June 1987. At petitioner’s board of directors meeting on June 13, 1987, its executive director proposed that petitioner establish a cancer patient assistance fund which it would fund with $2,000 per month. In discussing the proposed patient assistance fund, 17 As is discussed infra, table 10 and the text following, NCIB did not accept petitioner’s allocation of a portion of its direct mail campaign expenses to public education. 18 Recipients of the package were informed that they were winners in a contest with a prize of $5,000, if they would enter the contest. As applicable State laws generally prescribed that the recipients of such sweepstakes contest solicitations be allowed to enter the contest without making a contribution, they were also asked, but not required, to make a contribution to petitioner. Although the solicitation letter also indicated that the actual amount won by a recipient would be decided in a later drawing, the individuals who complained to petitioner believed the package was deceptive. In actuality, the $5,000 prize money awarded in the contest would be split evenly among all the contestants who entered the contest, and these contestants typically received about $.09. In some instances, petitioner refunded the contributions it received from the complainants. - 63 - petitioner’s executive director stated that the direct mail campaign is a form of public relations, some viewing it as a negative form, but with a cancer patient assistance fund in place it could be turned around to a positive form in the future. In April 1988, petitioner retained a consultant to assist petitioner in soliciting donations and grants from corporations and foundations. The consultant reported to petitioner on the May 6, 1988, meeting that took place between the consultant and an executive with the Lilly Endowment, a large foundation in Indianapolis. The consultant advised that the Lilly Endowment’s executive’s unfavorable reaction to petitioner during the meeting indicated that petitioner’s continuance of its fundraising contract with W&H would jeopardize petitioner’s efforts to obtain funding from corporations and foundations. The consultant advised that “It is doubtful that Lilly will ever fund UCC * * *. Perhaps a case could be built three or four years after the termination of the direct mail consultant contract.” The consultant’s report was given to petitioner’s Administrative Fundraising Committee, and mentioned by this committee in its May 11, 1988, report to petitioner’s Executive Committee. Several of petitioner’s affiliate member agencies withdrew from petitioner as a result of the adverse publicity petitioner experienced. - 64 - In addition, investigative inquiries with respect to petitioner’s direct-mail fundraising activities were begun by various State attorneys general, including the attorneys general for Alabama, Illinois, Maryland, Massachusetts, New York, and Pennsylvania. Later, lawsuits were begun by some of the State attorneys general, including the attorneys general for New York and Pennsylvania. G. Petitioner’s Escrow Account-Related Problems 1. Draws and Petitioner’s Dispute With W&H Over the Calculation of Cumulative Net Mailing Campaign Revenue Pursuant to its draw arrangement with W&H, petitioner received monthly draws from the Escrow Account maintained by WIB. See supra table 6 & preceding text. In late 1984 these draws were $5,000 per month. W&H exercised final authority with respect to approving and directing WIB to release the funds petitioner sought. Even though the Escrow Account was in petitioner’s name and WIB considered that the funds in the Escrow Account belonged to petitioner, WIB paid money out of the Escrow Account only in response to check requests submitted by W&H. This was so whether the payments were (1) to vendors in connection with petitioner’s fundraising activities (in which events WIB also required the vendors’ invoices), (2) to W&H, or (3) directly to petitioner. Petitioner could not have obtained immediate possession of the funds that WIB held in the Escrow Account by unilaterally - 65 - revoking the Escrow Agreement between petitioner, WIB, and W&H. If a dispute between petitioner and W&H had arisen with respect to the disposition of the funds held in the Escrow Account, then WIB would have frozen the account. At petitioner’s executive committee meeting on July 19, 1986, the committee members directed petitioner’s staff to ask W&H to increase petitioner’s monthly draw from $40,000 to $64,000, beginning August 1, 1986. During the meeting, petitioner’s executive director expressed his reservations about petitioner’s increasing the amount of its monthly draws, unless W&H provided written assurance that petitioner would not have to repay the excess draws it received. However, the executive committee member who proposed that petitioner should seek to increase its monthly draw, responded that he wanted to have those funds in UCC’s control and accounts despite the possible future need to repay W&H. This member’s proposal was further supported by another of the committee members. At petitioner’s executive committee meeting held on September 25, 1986, a W&H executive who attended a part of the meeting advised the committee members that W&H was of the opinion that petitioner should not increase its monthly draw beyond the then-current $40,000, because of a decrease in petitioner’s housefile mailing income. W&H suggested that petitioner wait until January 1987 before increasing its monthly draw to $50,000. Petitioner’s monthly draw was increased to $50,000 beginning in - 66 - January 1987, and was again increased, to $60,000, beginning in January 1988. In his letter dated November 4, 1988, to Watson, petitioner’s executive director advised Watson that there was a substantial discrepancy between W&H’s calculation of petitioner’s Escrow Account balance and what petitioner calculated its Escrow Account balance to be. The executive director asked that W&H authorize transfer from the Escrow Account of the entire remaining $90,000 of petitioner’s draws for 1988. In his letter dated November 23, 1988, to Watson, petitioner’s executive director acknowledged petitioner’s receipt of its mid-November, semimonthly draw of $30,000 from the Escrow Account, and stated that he assumed petitioner would be receiving its draws for 1988 as originally scheduled, rather than in the lump sum he had asked for in his November 4, 1988, letter. He further asked that W&H immediately transfer to petitioner half of the proposed $300,000 it would draw from the Escrow Account for the period January through May 1989. In his letter dated December 28, 1988, to Watson, petitioner’s executive director advised that petitioner’s Executive Committee had decided petitioner should stop receiving monthly draws of $60,000 from the Escrow Account, and instead receive 50 percent of the housefile mailing income, based on petitioner’s calculation of the net housefile mailing income. Petitioner’s executive director stated that these transfers are - 67 - to be made within 10 working days of petitioner’s calculations. In her letter dated February 15, 1989, to Watson, petitioner’s chief financial officer enclosed a copy of petitioner’s tentative calculation reflecting, as of January 1989, a $92,358.03 positive balance of cumulative net income from the direct mail campaign. As petitioner had not received all invoices of mailing expenses in connection with the January 1989 mailings, petitioner’s chief financial officer asked that petitioner be paid $75,000, which would leave another $17,000 to cover any additional mailing expenses. Her letter stated that if W&H had any questions regarding any of this, petitioner should be contacted, otherwise petitioner would expect to receive its requested check for $75,000 no later than February 21, 1989. In her letter dated May 9, 1989, to a W&H executive, petitioner’s chief financial officer noted that there was a substantial discrepancy between petitioner’s and W&H’s respective computations of cumulative housefile net income, as of December 31, 1988. Petitioner’s chief financial officer stressed that petitioner’s figures were audited. Petitioner computed that, as of December 31, 1988, its cumulative housefile income was $1,930,909, its cumulative transfers from the Escrow Account amounted to $2,078,200, and there was a resulting deficit of $147,291. In contrast, W&H computed that the cumulative transfers were only $1,973,000, but there was a deficit of $540,711. W&H prepared a status report dated July 1, 1989, in which it took the - 68 - position that, as of April 30, 1989, the cumulative transfers had grown to $2,213,000 and the deficit had risen to $687,712. In order to wind up the fundraising arrangement between petitioner and W&H, the Escrow Account was kept open until at least September 30, 1989, as petitioner’s last housefile mailing under the Contract was sent out in early May of 1989. Petitioner expected that W&H would render a final accounting to it on September 30, 1989. However, no final accounting was ever made or agreed to by petitioner and W&H. Petitioner’s position is that all debts incurred for prospect mailings had been paid for by the revenues produced from the mailing campaign, and that petitioner did not owe any money to W&H. 2. W&H’s Purchase and Invoice Control Procedures Similar to the authority it exercised with respect to the funds petitioner sought from the Escrow Account, up until about 1987, W&H generally exercised final authority with respect to approving and directing WIB to release funds to pay the direct mail campaign’s expenses. As indicated above in discussing the Escrow Agreement, the sole exceptions to W&H’s authority concerned WIB’s transfer of Escrow Account funds to pay “Business Reply” postage and invoices for WIB’s own services. Beginning about 1987, W&H generally obtained petitioner’s approval with respect to the payment of certain vendor invoices, before issuing payment instructions to WIB. - 69 - During 1984 through 1989, W&H generally furnished WIB with copies of all vendor invoices along with check requests and payment instructions. WIB relied on W&H to tell WIB that petitioner had approved the check requests. When WIB paid an invoice, it promptly sent to petitioner a copy of the invoice, the check request, and payment information. Any time that petitioner called WIB to ask questions about an invoice, WIB referred petitioner to W&H, because WIB did not review the correctness or appropriateness of the invoices to petitioner. Petitioner never asked WIB not to pay a vendor invoice. However, on at least one occasion W&H authorized a payment without petitioner’s approval; W&H finally agreed that it would pay that bill. In a memorandum dated October 15, 1985, Watson addressed and discussed a number of matters raised during an October 8, 1985, meeting between himself, two of petitioner’s directors, and petitioner’s executive director. Among the matters dealt with in the memorandum are W&H’s procedures with respect to its issuance of purchase orders, processing of invoices, and issuance of check requests to WIB to pay invoices. W&H’s asserted practice was to send to petitioner copies of purchase orders for all goods or work contracted by W&H. After completion of the work or delivery of the goods and W&H’s receipt of an invoice from the vendor, the W&H account executive reviewed the invoice for accuracy and returned it to W&H’s accounting department. A check request was - 70 - then prepared and sent to WIB, and a copy of that check request was also sent to petitioner. In his memorandum, Watson stated that “Should UCC wish to raise a question concerning any bill, all they need to do is pick up the telephone and call the escrow agent [WIB] and request that payment be held up until UCC is satisfied.” In his October 15, 1985, memorandum Watson also responded to petitioner’s concern that W&H, as required by the Contract, make reasonable efforts to solicit competitive bids from vendors, where time and market conditions permitted. Watson explained that W&H’s executives, in soliciting bids, prepared specifications for the various goods and services needed on a standardized 7-part purchase order form. The executives then contacted prospective vendors, advised them of the specifications for the goods and services sought, and requested bids. The bids submitted typically were given to the executives over the telephone, rather than in writing. However, the W&H executives who received these bids recorded the bid, the name of the company making it, and the date the bid was submitted, on the last page of the purchase order. Watson maintained that requiring W&H to obtain written bids, as petitioner wanted, would be too cumbersome a procedure and might deter prospective bidders from submitting bids. If petitioner wanted to audit a bid, Watson suggested, then petitioner could contact various vendors and ask them for their internal documentation on the bids they had submitted to W&H. - 71 - Among the concerns raised by petitioner’s certified public accounting firm in its later management letter dated May 23, 1986, to petitioner’s board of directors and executive committee, are the following: 2. W&H Responsibility for Documentation. It is our understanding that certain procedures in the areas of purchasing and cash disbursements are executed by W&H personnel. We performed a limited test of such procedures and have the following observations: a. We could not locate a check request for each cash disbursement. It was our understanding that at the very minimum, each check issued is to have a corresponding check request identified with it. The check request is the only document which indicates W&H approval of the cash disbursement. b. During our testing, there were several instances where we could not locate the invoice(s) associated with specific checks. We recommend that Council personnel perform a timely limited review of all cash disbursements to insure that the proper supporting documentation exists. One area that needs special attention is postage. Although invoices are not issued for postage disbursements, receipts are given to W&H upon payment. We strongly recommend that the Council request that the original postage receipt be sent to the Council and if W&H requires the receipts for their files, they could retain a copy of the receipt. Although our testing did not indicate that any of the checks written for postage were used for items other than postage, the receipts would provide verification of these substantial expenditures. [See supra table 7, which shows that postage and shipping was petitioner’s largest category of expenses for 1985, 1986, 1987, and 1988.] c. W&H appears to be decidedly lacking in its adherence to the stated procedures regarding obtaining competitive bids on behalf of the Council. A number of the goods and services are paid for on a contractual basis so that the main items subject to purchase using competitive bids are printing and mailhouse costs. Of the items we examined on a test basis which should have been subject to competitive bids, we could find documentation that bids had been obtained only - 72 - approximately 50% of the time. It is possible that bids were obtained over the phone, but not documented. In some instances, the documentation we reviewed stated that a bid could not be obtained due to time constraints. We do not understand how this could occur as the mailing schedule is determined months in advance. Another possibility which exists is that competitive bids are not obtained but documentation is provided that states bids were obtained to pacify council personnel requesting adherence to the stated procedures regarding obtaining bids. True compliance testing of the procedures can only be achieved through independent verification with the vendors involved. 3. Lack of Timely Information. The final major item we would like to discuss concerns the lack of adequate, timely financial information summarizing the activities of the direct mail campaign. It is our understanding that management decisions are often based on financial information obtained from reports generated by W&H and the modified cash-basis monthly financial statements prepared by the Council’s accountant. This could be a dangerous course. We have made two attempts to reconcile financial information in the W&H reports to the Council’s financial records and have been unable to do so. We were then informed by * * * Watson that these reports were not complete, contain several estimates, and would probably not agree with the Council’s books. Therefore, we strongly recommend that the Board not rely quite so heavily on the reports generated by W&H. The best course of action would be for Council personnel to prepare the monthly financial statements in the same manner as they have been prepared at December 31, 1985. However, given current circumstances, it would be impossible to do this on a timely basis. One problem is that W&H can take up to four months to record an invoice in accounts payable, particularly W&H’s own invoices. With that kind of time lag, the Council cannot determine the true accounts payable at month-end until four months later. * * * Petitioner’s concern about W&H’s use of reasonable efforts to obtain competitive bids from vendors continued throughout the term of the Contract. During 1986 and 1987, petitioner further discussed with W&H petitioner’s desire to exercise more control - 73 - over the payment of its direct mail campaign expenses. However, petitioner’s efforts to obtain full control over disbursements from the Escrow Account ultimately were unsuccessful. In his letter dated July 31, 1986, to Watson, petitioner’s executive director confirmed that he and petitioner’s chief financial officer would be attending a meeting at W&H’s offices on August 12, 1986. As part of the agenda for their meeting, the executive director enclosed for Watson a list of petitioner’s “staff concerns”. Among the listed staff concerns, was one which stated that the “EXECUTIVE COMMITTEE MOVED TO BRING ALL ACCOUNTING FUNCTIONS IN-HOUSE EFFECTIVE JANUARY 1, 1987. Approval of all invoices and check requests shall come from the UCC Headquarters, as well as the actual writing and reconciliation procedures.” In his letter dated August 21, 1986, to Watson, petitioner’s executive director stated his understanding that, at the August 12, 1986, meeting with Watson, “It was agreed that when UCC demonstrates the capability of assuming escrow authority and the escrow account debt level is significantly reduced, then UCC will become the escrow agent.” In her letter dated January 14, 1987, to petitioner’s chief financial officer, preparatory to a meeting scheduled for January 28, 1987, a W&H executive stated as follows concerning petitioner’s previously expressed desire to take over management of disbursements from the Escrow Account, beginning in early 1987: - 74 - Concerning moving the Escrow Account Payable management to the [petitioner’s] Carmel office early in 1987, you are probably referring to the discussion we had concerning this matter during the last visit by you and * * * [petitioner’s executive director] to our offices in Alexandria. At that time, we mentioned that only one of W&H’s clients handles this function in that way. That organization maintains a surplus cash balance in their accounts in excess of $2 million and a positive fund balance of over $400,000. It is our policy that once a client is able to develop a positive fund balance or the outstanding deficit can otherwise be reduced to a reasonable level, we would be supportive of such a move as we have been in the past. Frankly, with nearly $500,000 in outstanding postage loans to UCC on the books as of last week, it makes us somewhat nervous to hear mention of this again for the reasons outlined in your letter. Certainly those areas that were brought up can easily be overcome. If, on the other hand, there has been any serious discussion within your organization which is outside the scope of what we have already stated, I would appreciate your advising me so that we can review this with * * * [Watson] and * * * [the W&H executive who handled petitioner’s account on a daily basis]. In her letter dated January 30, 1987, to Watson, petitioner’s chief financial officer discussed her understanding, from her meeting and discussions with Watson and two W&H executives on January 28, 1987, of some actions W&H would take to address petitioner’s concerns with respect to the conduct of its direct mail campaign and the accounting for and disbursement of funds to pay the mailing campaign expenses. Among these actions to be taken by W&H, the letter states that Watson “will write an addendum to the * * * [Escrow Agreement] which would allow the Council to approve invoices paid by the Escrow Agent [WIB]. The Council would be able to provide written requests for payment of invoices without the approval of * * * [W&H].” With respect to - 75 - petitioner’s desire to control the funds held in the Escrow Account, the chief financial officer’s letter states as follows: 11. Again, the Council desires to obtain control of Accounts Payable through a separate bank account which would be funded by the current Escrow Account. Our reason is the lack of control we currently have over Escrow Account Funds. While I appreciate * * * [the W&H executive who handled petitioner’s account on a daily basis’] wish to shield us from the aggrevations [sic] associated with Accounts Payable, I feel the Council is quite capable of shouldering the responsibility. If the other changes requested previously in this letter occur within the next few months, we will be willing to delay the transfer for a period of time. Ultimately, the Council wants to control all of its accounts. In her letter dated March 10, 1987, to a W&H executive, petitioner’s chief financial officer objected that the January 31, 1987, listing of accounts payable submitted by W&H that were to be paid, contained invoices previously disapproved by petitioner. Petitioner’s chief financial officer complained that it appeared to her that W&H intended to circumvent the invoice approval procedure that had been established. Her letter further stated as follows: This scenario only emphasizes the lack of control the Council [petitioner] exerts over its own funds. * * * [W&H] previously has expressed that the Council is incapable of managing the Escrow Account, yet the recent activity has been unacceptable to us and goes against standard accounting principles. Just as * * * [W&H] insists on administering the Council’s Accounts Payable, so will we insist that standard accounting policy be followed, which includes maintaining vendor correspondence and reviewing invoice costs. The proposed addendum to the Escrow Agreement discussed in petitioner’s financial officer’s above letter dated January 30, - 76 - 1987, to Watson, was never executed by petitioner, W&H, and WIB. In his letter dated June 1, 1987, to petitioner’s executive director, Watson offered to revise the Escrow Agreement to provide that petitioner would have the right to approve the payment of all invoices, if petitioner agreed to an early renewal of the Contract and entered the proposed new fundraising contract he enclosed. Petitioner eventually abandoned its efforts to obtain full control over disbursements from the Escrow Account. In his letter dated June 16, 1988, to petitioner’s certified public accounting firm, petitioner’s executive director stated as follows: The Council [petitioner] chose not to bring all of the record keeping for accounts payable and cash disbursements in-house. W&H insisted that it would no longer be responsible for the prospecting debt if such action were taken. Mr. Watson explained that he did not want his firm to be responsible for the debt, in the event that the Council spent all of the proceeds of the campaign on programs and did not pay the fund raising expenses. Although we all agree that it would be considerably easier and more efficient for the Council to exercise direct control of the record keeping, the decision was made not to jeopardize the Council’s financial health by incurring a large prospecting debt. We hope these explanations help you understand the Council’s position and actions during the past year. H. Petitioner’s Attempt To Obtain A Copy Of Its Housefile In July 1988, petitioner asked Wiland, the computer services company that maintained petitioner’s housefile, to provide to petitioner a complete computer tape of its housefile, as of June - 77 - 30, 1988. Petitioner stated that it would pay for the file. Petitioner’s stated reason was that, “At the urging of our legal counsel,” it wanted to have a copy of the housefile “to maintain a ‘file copy’ * * * in the event some disaster strikes Wiland”. Watson responded that Wiland has a file copy in the vault of a bank in Fredericksburg, Va., and the safety procedures are standard in the industry. Watson also pointed to the Contract provision that “‘any computer work client desires to have done with any names developed as a result of this contract with W&H must be done at W&H or at a company designated by W&H during the term of the agreement’”. In September 1988, Watson told petitioner that petitioner would receive a copy of its housefile after the Contract ended, in May 1989. Petitioner’s general counsel, James W. Curtis (hereinafter sometimes referred to as Curtis), tried to get for petitioner a copy of its housefile. Curtis was not successful in persuading W&H to provide to petitioner a copy of its housefile. On January 19, 1989, Curtis formally notified Watson that petitioner was invoking the arbitration provisions of the Contract and was going to begin an arbitration action in order to obtain the copy of its housefile. After an unsatisfactory response from W&H’s counsel, on February 3, 1989, Curtis authorized another attorney to prepare an arbitration petition for filing on petitioner’s behalf. On February 9, 1989, Curtis spoke with Watson by - 78 - telephone, concluded that Watson appeared to be cooperative, and instructed the other attorney “to put the arbitration matter on hold”. On February 16, 1989, Curtis followed up the February 9 telephone call, asked for the housefile tape and certain other material needed to understand and use the housefile tape, and assured that petitioner would respect W&H’s right to designate the company that would do any computer work with the housefile during the term of the Contract. On February 24, 1989, W&H responded that it would direct Wiland to provide to petitioner a sample tape containing donor information on 10,000 names from petitioner’s housefile, together with the other material that Curtis had asked for that was needed to understand and use the housefile sample tape. W&H also agreed that “as soon as the entire housefile is needed by whoever ends up working on it, we can request that it be sent to them by Wiland.” On February 27, 1989, W&H advised Wiland that petitioner would transfer its housefile to another computer company after the Contract ended in May 1989. W&H instructed Wiland to prepare a sample tape containing donor information on 10,000 contributors from petitioner’s housefile and to provide ce [Text truncated at 120,000 characters. The full text is on the page linked above.] --- Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/4331519. Public record. Not legal advice.