# Dr. Behzad Nazari, D.D.S. D/B/A Antoine Dental Center Dr. Behzad Nazari Harlingen Family Dentistry, P.C. A/K/A Practical Business Solutions, Series LLC Juan D. Villarreal D.D.S., Series PLLC D/B/A Harlingen Family Dentistry Group v. State

> Texas Court of Appeals, 3rd District (Austin) · August 10, 2015

URL: https://www.frixlaw.com/law-library/cases/4071628

## Case

- **Court:** Texas Court of Appeals, 3rd District (Austin)
- **Decided:** August 10, 2015
- **Precedential status:** Published
- **Opinion:** Opinion
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/4071628

## How later opinions describe it (automated extraction)

- characterizing a False Claims Act suit as “an action sounding in tort”

## Opinion text

ACCEPTED
03-15-00252-CV
6432785
THIRD COURT OF APPEALS
AUSTIN, TEXAS
8/10/2015 4:53:21 PM
JEFFREY D. KYLE
No. 03-15-00252-CV CLERK

IN THE COURT OF APPEALS
FOR THE THIRD DISTRICT OF TEXAS AT AUSTIN
FILED IN
3rd COURT OF APPEALS
DR. BEHZAD NAZARI, D.D.S., ET AL., AUSTIN, TEXAS
Appellants, 8/10/2015 4:53:21 PM
v.
JEFFREY D. KYLE
Clerk
THE STATE OF TEXAS,
Appellee,
v.

XEROX CORPORATION, XEROX STATE HEALTHCARE, LLC
F/K/A ACS STATE HEALTHCARE, LLC,
Appellees.

On Appeal from the 53rd Judicial District Court of Travis County, Texas,
Trial Court Cause No. D-1-GN-14-005380

BRIEF OF APPELLEES

BECK REDDEN LLP BECK REDDEN LLP
Eric J.R. Nichols Constance H. Pfeiffer
State Bar No. 14994900 State Bar No. 24046627
enichols@beckredden.com cpfeiffer@beckredden.com
Gretchen Sween 1221 McKinney St., Ste. 4500
State Bar No. 24041996 Houston, TX 77010
gsween@beckredden.com (713) 951-3700
Christopher R. Cowan (713) 951-3720 (Fax)
State Bar No. 24084975
ccowan@beckredden.com
515 Congress Ave., Ste. 1900
Austin, TX 78701
(512) 708-1000
(512) 708-1002 (Fax)

GIBSON, DUNN & CRUTCHER LLP KELLY HART & HALLMAN LLP
Robert C. Walters C. Andrew Weber
State Bar No. 20820300 State Bar No. 00797641
rwalters@gibsondunn.com andrew.weber@kellyhart.com
2100 McKinney Ave., Ste. 1100 301 Congress, Ste. 2000
Dallas, TX 75201 Austin, TX 78701
(214) 698-3100 (512) 495-6451
(214) 571-2900 (Fax) (512) 495-6930 (Fax)

COUNSEL FOR APPELLEES, XEROX CORPORATION AND
XEROX STATE HEALTHCARE, LLC, F/K/A ACS STATE HEALTHCARE, LLC

Oral Argument Requested
TABLE OF CONTENTS
PAGE

TABLE OF CONTENTS ...................................................................................................i

INDEX OF AUTHORITIES.............................................................................................. ii

STATEMENT OF THE CASE ..........................................................................................iv

STATEMENT OF JURISDICTION ..................................................................................... v

ISSUE PRESENTED........................................................................................................ v

STATEMENT OF FACTS ................................................................................................. 1

SUMMARY OF ARGUMENT ........................................................................................... 8

ARGUMENT ................................................................................................................. 9

I. The Court Should Decide Xerox’s Original Proceeding
Along with this Appeal to Ensure that the Entire Litigation
Is Procedurally Consistent. .................................................................... 9

II. Counterclaims and Third-Party Claims May Be Brought
When the State Brings a TMFPA Claim. ............................................ 10

A. The ordinary rules of civil procedure apply when the
State brings a TMFPA claim..................................................... 10

B. Because the State has brought a tort claim for
damages, Chapter 33 applies and permits contribution
claims as well. ........................................................................... 12

III. Xerox Will Raise Immunity Arguments Once the Providers’
Claims Are Clearer. ............................................................................. 15

PRAYER FOR RELIEF .................................................................................................. 16

CERTIFICATE OF SERVICE .......................................................................................... 18

CERTIFICATE OF COMPLIANCE .................................................................................. 19
INDEX OF AUTHORITIES

CASE PAGE(S)

Janek v. Harlingen Family Dentistry, P.C.,
451 S.W.3d 97 (Tex. App.—Austin
2014, no pet.) ........................................................................................................ 4

U.S. ex rel. Miller v. Bill Harbert Intern. Const., Inc.,
505 F. Supp. 2d 20 (D.D.C. 2007) ...................................................................... 13

Mortgages, Inc. v. U.S. Dist. Court for Dist. of Nev.,
934 F.2d 209 (9th Cir. 1991) .............................................................................. 13

Reata Const. Corp. v. City of Dallas,
197 S.W.3d 371 (Tex. 2006) .......................................................................passim

Rusk State Hosp. v. Black,
392 S.W.3d 88 (Tex. 2012)................................................................................. 15

Sec. Trust Co. of Austin v. Lipscomb Cnty,
180 S.W.2d 151 (Tex. 1944) .............................................................................. 12

Shipp v. Malouf,
439 S.W.2d 432 (Tex. App.—Dallas
2014, pet. denied).................................................................................................. 3

State v. Naylor,
No. 11-0114, 2015 WL 3852284
(Tex. June 19, 2015) .......................................................................................8, 11

Texas Dep’t of Corr. v. Herring,
513 S.W.2d 6 (Tex. 1974)................................................................................... 11

Texas Mut. Ins. Co. v. Ruttiger,
381 S.W.3d 430 (Tex. 2012) .............................................................................. 11

United States v. Campbell,
No. CIV.A. 08-1951, 2011 WL 43013
(D.N.J. Jan. 4, 2011) ........................................................................................... 13

Wortham v. Walker,
128 S.W.2d 1138 (Tex. 1939)
(orig. proceeding)................................................................................................ 12
ii
STATUTES
TEX. CIV. PRAC. & REM. CODE § 33.002(a)(1) ......................................................... 14

TEX. HUM. RES. CODE
§ 36.002 ................................................................................................................. 4
§ 36.007............................................................................................................. 4, 5
§ 36.052................................................................................................................. 4

OTHER AUTHORITIES
25 TEX. ADMIN. CODE § 33.71 (2015) ................................................................... 2, 3

iii
STATEMENT OF THE CASE

Nature of the case This is a civil Medicaid fraud case brought by the State
of Texas against orthodontic-service providers.

The providers have brought counterclaims against the
State and third-party claims against Xerox.

In this lawsuit, the State has sued only the providers.
Although the State’s fraud theory alleges intertwined
claims against the providers and Xerox, the State is suing
Xerox in a separate lawsuit, seeking to recoup from
Xerox payments the State made to the providers.

Trial court Honorable Stephen Yelenosky
345th Judicial District Court of Travis County

Trial court disposition: The trial court ruled that counterclaims and third-party
claims cannot be brought in a suit brought under the
Medicaid fraud statute. Thus, the trial court:

(1) granted the State’s plea to the jurisdiction and
dismissed the claims against the State with
prejudice and

(2) granted the State’s motion to dismiss third-party
claims against Xerox. Tab A.

iv
STATEMENT OF JURISDICTION

This Court has jurisdiction under TEX. CIV. PRAC. & REM. CODE §

51.014(a)(8).

ISSUE PRESENTED

Did the trial court err by dismissing the Dental Group’s third-party claims

against Xerox?

v
STATEMENT OF FACTS

This fraud suit is brought by the State of Texas against Medicaid providers.

It is factually intertwined with a separate fraud suit the State has brought against

two Xerox entities. The State simultaneously accuses Medicaid providers and

Xerox of a fraudulent scheme, yet it contends it can take a divide-and-conquer

approach and seek double recovery by suing them in separate lawsuits.

Although Xerox benefits from the State’s argument that the trial court

adopted in this case, Xerox does not agree with it. There is no prohibition against

counterclaims and third-party claims in a Texas Medicaid fraud suit. Because the

order under review assumes there is, Xerox agrees that it is erroneous.

The Dental Group’s statement of facts accurately sets forth the procedural

background of this case. This statement of facts provides additional context for the

broader landscape of this litigation and a related proceeding before this Court.

HHSC contracts for processing of Medicaid claims

The Texas Health and Human Services Commission oversees the Texas

Medicaid program, which serves low-income Texans. The program includes a

process for reimbursing providers for the services provided to eligible children.

HHSC has in recent years hired contractors to assist it in claims processing.

During the time period from 2004 to 2014, HHSC contracted with a private entity

to be its fiscal agent and claims processor. Tab B at 30. That entity was later

acquired by Xerox Corporation. Id. at 2.
Long known as a brand name for copiers, Xerox now has a business division

that provides analytic, consulting, revenue improvement, technological, and

business process outsourcing solutions to the healthcare industry worldwide. The

Xerox entity that contracted with HHSC is Xerox State Healthcare, LLC. Id.1

HHSC contracted with Xerox State Healthcare to provide multiple Medicaid

administrative and technical services, including the processing of “prior

authorizations” for orthodontic services submitted by the providers. Id. at 3. The

“prior authorization” process requires providers to submit forms, materials, and

certifications related to the provider’s diagnosis and the patient’s condition in order

to receive prior approval for the orthodontic services. Instead of performing

services first and then submitting the bill for payment, Medicaid “[o]rthodontic

services must be prior authorized” before the provider performs the service.

25 TEX. ADMIN. CODE § 33.71 (2015).

Under the contract, Xerox State Healthcare established the Texas Medicaid

& Healthcare Partnership (TMHP), a consortium of Xerox State Healthcare and

other subcontractors. TMHP processed hundreds of thousands of prior-

authorization requests for orthodontic services over the span of a decade. During

that time period, the State alleges that it spent approximately $1.1 billion for

orthodontic services to Medicaid-eligible children. Tab B at 3.
1
HHSC first contracted with ACS State Healthcare LLC, which changed its name to Xerox
State Healthcare, LLC after it was acquired by Xerox Corporation. Tab B at 2. Xerox
Corporation and Xerox State Healthcare, LLC are distinct entities with separate legal arguments;
references to them jointly as “Xerox” are solely for ease of reading.
2
HHSC approved the contract and prior authorization policies under which

TMHP operated, and it oversaw the work of Xerox State Healthcare (and the other

TMHP contractors). Tab C.2 In fact, HHSC’s Office of Inspector General

conducted a full contract audit of the prior authorization process, and the results

were made public in a 2008 report. Id. Xerox State Healthcare continued to

perform under its contract until May 2014, when the State terminated the contract.

Negative publicity prompts the State to cast blame

As the Dental Group explained, there has been a great deal of negative

publicity about HHSC and the State’s spending on Medicaid orthodontic services.

See Dental Group Br. 2-3; see also Shipp v. Malouf, 439 S.W.2d 432, 437–38 (Tex.

App.—Dallas 2014, pet. denied) (discussing publicity about Medicaid provider).

A series of “investigative” news reports in 2011 raised questions about the State’s

spending on orthodontic services to Medicaid-eligible children and about the

medical judgments of orthodontic providers, causing HHSC to second-guess that

spending and begin casting blame on others.

HHSC’s Office of Inspector General, led by a now-departed deputy, made

sweeping pronouncements of a vast fraud against the Medicaid program by

orthodontic providers across the State. HHSC then filed separate administrative

proceedings against members of the Dental Group. See Dental Group Br. 1.

2
The 2008 audit report is publicly available at http://www.tdmr.org/texas-state-audit-report.
It is not yet filed as evidence in this case but is cited merely as an uncontested background fact.
3
Meanwhile, Xerox State Healthcare continued to perform under its contract

with HHSC. After all, HHSC had approved the contract and prior authorization

policies under which TMHP operated, and it continued to oversee the work of

Xerox State Healthcare (and the other TMHP contractors). Tab B at 19-20.

As HHSC received adverse findings and results in the administrative

proceedings against the providers,3 the State ultimately turned on Xerox and filed

suit in Travis County against two Xerox entities in May 2014. Tab B. The State

accused Xerox of failing to “catch” the providers’ alleged fraud through the prior

authorization process. Rather than suing for breach of the prior authorization

procedures set by the State in the HHSC contract, the State brought a single tort

claim under the Texas Medicaid Fraud Prevention Act (“TMFPA”).

The TMFPA defines “unlawful acts,” beginning with knowing

misrepresentations and nondisclosures. See TEX. HUM. RES. CODE § 36.002.

It also provides for substantial civil remedies. A person who commits an

“unlawful act” can be sued for the amount of payments made “as a result of the

unlawful act,” plus double damages, civil penalties for each unlawful act between

$5,500 and $15,000, prejudgment interest, and reimbursement of the State’s

reasonable attorneys’ fees, expenses, and costs. See id. §§ 36.052, 36.007.

3
See, e.g., Janek v. Harlingen Family Dentistry, P.C., 451 S.W.3d 97 (Tex. App.—Austin 2014,
no pet.).
4
The State seeks the same recovery
from Xerox and the providers in separate lawsuits

The State’s suit against Xerox seeks “all relief possible” under the TMFPA.

Tab B at 21. This relief even includes the value of payments made under the

Medicaid program to the Medicaid orthodontic-service providers—not to Xerox.

Id. The State’s administrative proceedings against various providers sought

recovery of the same payments.

Several providers then filed four separate suits against Xerox and the State.

See CR47 n.2.4 The State filed a plea to the jurisdiction, which the trial court

granted. CR67. Those providers suits are now pending solely against Xerox.

Several other providers intervened in the State’s suit against Xerox, asserting

common-law tort claims against the State and Xerox and seeking to recover for

losses incurred as a result of payment holds and administrative claims that the

providers contend the State wrongfully asserted. Tab D. The State moved to

strike the intervention, and its motion was granted. CR69-78 (motion to strike);

CR61-62 (order in State v. Xerox suit).

Meanwhile, in December 2014, the State nonsuited its administrative cases

against the Dental Group and filed this suit the next day. Just like the suit against

Xerox, the State has sued the Dental Group solely under the TMFPA.

4
Harlingen Family Dentistry v. ACS State Healthcare, LLC, Cause No. D-1-GN-14-000319;
Antoine Dental Center v. ACS, No. D-1-GN-14-000320; M&M et al. v. ACS, D-1-GN-14-
000321; and Dr. Paul Dunn v. ACS, No. D-1-GN-14-000322.
5
In this suit, the Dental Group answered the State’s TMFPA claim and

asserted counterclaims and third-party claims against Xerox. CR29. Xerox filed a

general denial but has not yet asserted affirmative defenses or filed any motions.

Tab E. The State answered and simultaneously asserted a plea to the jurisdiction,

plea in bar, and a motion to dismiss the third-party claims. CR43.

The State maintains in both of its fraud suits that it can exclude any party

that it has chosen not to name in that suit—even while it seeks the same damages

against the excluded party elsewhere. It contends that counterclaims against the

State and third-party claims against parties who may share responsibility for any

damages are not permissible. Thus, while the State resists the counterclaims and

third-party claims in this suit, it is simultaneously arguing that Xerox cannot file

third-party claims against the providers in the State v. Xerox suit. CR69-109. The

State further argues that Chapter 33 does not apply, such that Xerox could not even

designate the providers as responsible third parties. CR91-108.

The trial court agrees with the State in both lawsuits and dismisses
all counterclaims, third-party claims, and RTP designations

The various lawsuits between the State, Medicaid providers, and the Xerox

entities have all been specially assigned, through the Travis County district court

administrative process, to one district judge. The trial court was made aware that

the State is seeking the same damages against separate parties in separate lawsuits

based on factually related allegations.

6
Yet the trial court decided that the State divide-and-conquer approach is

permissible. In the State’s suit against Xerox, the trial court struck the providers’

petitions in intervention. CR61-62. It twice denied motions to consolidate the

various lawsuits. CR286-92. It struck Xerox’s third-party contribution claims

against the providers. CR294. And it denied Xerox’s motion for leave to

designate the providers as responsible third parties. CR381-82. The last two

rulings are pending before this Court in an original proceeding. See Cause No. 03-

15-00401-CV (filed 7/1/15).

In this suit, the trial court reached the same result by granting the State’s

plea to the jurisdiction and dismissing the counterclaims, as well as granting the

State’s motion to dismiss the Dental Group’s third-party claims against Xerox.

Tab A. The order in this suit made plain that the trial court’s rationale is

consistent with the rulings in the State’s suit against Xerox:

Consistent with this Court’s rulings in the State’s litigation against
Xerox, the Court finds that the State is entitled to bring this action
against defendants to the exclusion of other parties.

Tab A; see also CR65 (Court letter to counsel: “The State is entitled to pursue a

Medicaid Fraud claim against a defendant to the exclusion of all other parties[.]”).

While the premise underlying the trial court’s rulings in both proceedings is

consistent, the differing postures require different analyses. Xerox responds to the

part of the order that grants the State’s motion to dismiss third-party claims.

CR383-84.
7
SUMMARY OF ARGUMENT

I. The Court should decide the issue presented in Xerox’s original

proceeding along with the issues presented in this appeal. The causes are on a

parallel track; the issues are closely related; and it will promote fairness and

efficiency to ensure the issues are all decided now. The trial court’s rulings have

resulted in multiple skewed lawsuits. Deciding related issues in the separate

lawsuits together will assist the Court’s decisional process and ensure that it

understands how its holdings affect the entire litigation landscape.

II. When the State sues, it must generally abide by the same rules that

apply to private litigants. The Texas Supreme Court recently reaffirmed this rule.

See State v. Naylor, No. 11-0114, 2015 WL 3852284, at *6 (Tex. June 19, 2015).

This settled rule is equally true when the State brings a TMFPA claim, because

nothing in the TMFPA prohibits counterclaims or third-party claims.

III. The State has asserted sovereign immunity arguments on Xerox’s

behalf, and Xerox would welcome an affirmance on that ground. But if the

claims against Xerox are reinstated, Xerox may assert immunity arguments

on its own behalf at a later date, once the Dental Group’s claims are clearer.

Any holding that the State has waived immunity should not implicate Xerox,

because Xerox has not asserted its own claims for affirmative relief. See

Reata Const. Corp. v. City of Dallas, 197 S.W.3d 371, 377 (Tex. 2006).

8
ARGUMENT

I. The Court Should Decide Xerox’s Original Proceeding Along with this
Appeal to Ensure that the Entire Litigation Is Procedurally Consistent.

Before turning to the merits, it bears emphasis that the issues in this appeal

are closely related to the issue presented in Xerox’s original proceeding, which is

currently pending in this Court. See Cause No. 03-15-00401-CV. In that

proceeding, Xerox challenges orders striking its third-party claims against the

providers and denying it leave to designate providers as responsible third parties.

Xerox argues in that proceeding that Chapter 33 applies to the State’s fraud claim

for damages and thus permits it to bring third-party claims for contribution and to

designate responsible third parties. Because the two causes are on virtually parallel

tracks with nearly identical briefing schedules, it would be appropriate for the

Court to decide them together.

Further, it would promote efficiency and ensure fairness in this entire

landscape of litigation for the Court to decide all the issues presented by the Dental

Group and Xerox together. While the issues in each cause are interrelated, they are

not identical. Considering all the issues together would therefore assist the Court

in understanding all the consequences of its holdings for all of the State’s lawsuits.

The trial court’s rulings have resulted in a multiplicity of lawsuits that are

procedurally skewed in the State’s favor. The due process rights of all the

defendants hinge on correcting these errors now.

9
II. Counterclaims and Third-Party Claims May Be Brought When the
State Brings a TMFPA Claim.

The threshold issue presented by this appeal is whether the State has waived

sovereign immunity. Xerox agrees that the governing standard for waiver is set by

Reata Const. Corp. v. City of Dallas, 197 S.W.3d 371, 377 (Tex. 2006). The State

has asserted an affirmative claim for monetary relief and therefore “must

participate in the litigation process as an ordinary litigant.” Id. To the extent the

Dental Providers show that their counterclaims satisfy the standard set forth in

Reata, they should be allowed to bring them. Xerox takes no position on whether

the Dental Group has met that burden.

The State has argued that Reata does not apply because its claim under the

TMFPA is an “enforcement action.” CR48. Xerox does take a position with

respect to this conclusory assertion, which is the foundation for all of the State’s

arguments—including its position that third-party claims may not be brought in a

suit under the TMFPA. Xerox agrees with the Dental Group that when the State

brings a TMFPA claim, it is like any litigant subject to the rules of civil procedure.

A. The ordinary rules of civil procedure apply when the State brings
a TMFPA claim.

The State has never presented any authority for its assertion that a TMFPA

claim is an “enforcement action” that somehow trumps the rules of procedure

related to counterclaims and third-party claims. Yet the trial court agreed with this

10
argument in the State v. Xerox suit and presumably agreed with it here. CR297

(premising ruling on characterization of State’s suit as an “enforcement action”).

There is no basis for displacing these rules of civil procedure when the State

brings suit under the TMFPA. It is immaterial whether the State calls its suit an

“enforcement action” or simply a tort suit for damages. The label is irrelevant to

the legal analysis.

The TMFPA does not address third-party claims or counterclaims, and there

is no basis to infer from the Legislature’s silence that it intended to displace the

ordinary rules of procedure. Where statutes are silent on an issue, courts “presume

the silence is a careful, purposeful, and deliberate choice.” See Texas Mut. Ins. Co.

v. Ruttiger, 381 S.W.3d 430, 453 (Tex. 2012).

Absent any statutory directive in the TMFPA itself, the controlling rules are

the same rules that apply to ordinary litigants. The Texas Supreme Court recently

reaffirmed that these rules apply equally to the State when it becomes a litigant:

“where the Legislature has given no indication to the contrary the State must abide

by the same rules to which private litigants are beholden.” State v. Naylor, No. 11-

0114, 2015 WL 3852284, at *6 (Tex. June 19, 2015). “As a general rule, the State

litigates as any other party in Texas courts.” Texas Dep’t of Corr. v. Herring, 513

S.W.2d 6, 7 (Tex. 1974).

11
This principle is settled:

[W]hen a State enters the Courts as a litigant, it must be held subject
to the same rules that govern the other litigants, and abide the
consequences of the suit . . . . When a state appears as a party to a
suit, she voluntarily casts off the robes of her sovereignty, and stands
before the bar of a court of her own creation in the same attitude as an
individual litigant; and her rights are determined and fixed by the
same principles of law and equity . . . .

Wortham v. Walker, 128 S.W.2d 1138, 1145–46 (Tex. 1939) (orig. proceeding)

(internal quotation marks omitted); accord Reata, 197 S.W.3d at 377 (“Once it

asserts affirmative claims for monetary recovery, the City must participate in the

litigation process as an ordinary litigant . . . .”); Sec. Trust Co. of Austin v.

Lipscomb Cnty, 180 S.W.2d 151, 159 (Tex. 1944) (“When the state becomes a

party to a suit it is subject to the same rules that govern other parties . . . .”). These

rules likewise apply here.

B. Because the State has brought a tort claim for damages, Chapter
33 applies and permits contribution claims as well.

The Dental Group has set forth the correct analysis about counterclaims and

third-party claims generally, but their analogy to the False Claims Act goes too far.

Specifically, because contribution claims are not permitted in federal cases under

the False Claims Act, the Dental Group incorrectly assumes that they are likewise

unavailable under Texas law. This assumption is incorrect. Chapter 33’s

contribution scheme under the Texas Civil Practice and Remedies Code is the

controlling law in state court.

12
Federal law has no analogue to the Texas contribution scheme in Chapter 33.

Instead, federal law provides a right to contribution or indemnity only in limited

circumstances:

A defendant held liable under a federal statute has a right to
contribution or indemnification from another who has also violated
the statute only if such right arises (1) through the affirmative creation
of a right of action by Congress, either expressly or implicitly, or (2)
via the power of the courts to formulate federal common law.

Mortgages, Inc. v. U.S. Dist. Court for Dist. of Nev., 934 F.2d 209, 212 (9th Cir.

1991) (citing Texas Indus., Inc. v. Radcliff Materials, 451 U.S. 630, 638 (1981);

Northwest Airlines v. Transport Workers Union of Am., 451 U.S. 77, 90–91

(1981)).

The False Claims Act does not contain an express or implied right to

contribution, and over the last quarter century, federal courts have uniformly

refused to create such a right as a matter of federal common law. See Mortgages,

934 F.2d at 212 (“We decline, therefore, to formulate federal common law on this

basis.”).5 The federal rule—that contribution and indemnification claims are

unavailable under the False Claims Act—prohibits all claims (no matter how

styled) that are in substance claims for contribution or indemnity. If the instant

case were a False Claims Act case in federal court, there is no doubt this rule

would apply.

5
See, e.g., United States v. Campbell, No. CIV.A. 08-1951, 2011 WL 43013, at *10 (D.N.J. Jan.
4, 2011) (citing Mortgages, Inc. v. U.S. Dist. Court of Nev., 934 F.2d 209 (9th Cir. 1991)); U.S.
ex rel. Miller v. Bill Harbert Intern. Const., Inc., 505 F. Supp. 2d 20, 25 (D.D.C. 2007) (same).
13
The Dental Group relies on this federal framework, arguing that their claims

do not sound in contribution and would therefore not be barred by the False Claims

Act. This may be true, but it is irrelevant to whether their claims are permissible in

a Texas court under the TMFPA. In this case, the controlling legal framework for

contribution claims is found in Chapter 33. Analogizing to the False Claims Act is

helpful in many respects, but not where conflicting state law controls the issue.

Xerox therefore disagrees with any suggestion in the Dental Group’s arguments

that contribution claims cannot be brought in a TMFPA suit. See Dental Group Br.

20-21 (counterclaims), 29-32 (third-party claims).

Xerox’s mandamus petition fully sets forth the analysis for why a TMFPA

claim is a “cause of action based on tort,” and thus is governed by Chapter 33.

TEX. CIV. PRAC. & REM. CODE § 33.002(a)(1). In short, the State’s claim is merely

a statutory fraud claim seeking to recover damages, so it is subject to Chapter 33’s

proportionate responsibility and contribution schemes.

Rather than fully briefing this argument here, Xerox incorporates it by

reference. Tab F. It would be more appropriate to decide that issue in Xerox’s

original proceeding, where the issue will be fully joined by the State.

So long as the Dental Group is conceding that none of its claims sounds in

contribution, the Court need not decide whether Chapter 33 applies in this appeal.

The Court could narrowly hold that the Dental Group’s claims are permissible on

their own terms—regardless of whether contribution claims are permissible.
14
III. Xerox Will Raise Immunity Arguments Once the Providers’ Claims Are
Clearer.

Xerox has not yet filed a plea to the jurisdiction or raised an affirmative

defense of immunity. Instead, the State raised immunity on Xerox’s behalf.

CR54-57. While Xerox would welcome an affirmance on this basis (rather than on

the incorrect premise that the TMFPA prohibits third-party claims), it leaves it to

the State to assert those arguments. For now, Xerox addresses the issue simply to

clarify that it would be premature to hold that Xerox does not have an immunity

defense.

Xerox can and likely will raise immunity arguments in the trial court if the

claims against it are reinstated. There is no deadline or risk of waiver, because

sovereign immunity implicates subject-matter jurisdiction and can be raised at any

time. See Rusk State Hosp. v. Black, 392 S.W.3d 88, 95 (Tex. 2012) (defense of

governmental immunity is jurisdictional and can be raised for first time on appeal).

Xerox may well benefit from sovereign immunity as to acts taken as a contractor

for the State. Likewise, official immunity is an affirmative defense, which Xerox

can still plead.

Any holding in this appeal about waiver of sovereign immunity under Reata

should be limited to the State, because Xerox has not asserted any affirmative

claims for relief. Reata holds that an entity waives immunity from affirmative

damage claims brought against it as an offset by asserting its own affirmative

15
claims for monetary relief. Reata, 197 S.W.3d at 377. Under Reata, parties sued

by the government may “assert, as an offset, claims germane to, connected with,

and properly defensive to those asserted by the governmental entity.” Id. Because

Xerox has not brought any claims in this case, none of the Dental Group’s claims

against Xerox satisfies the Reata waiver standard.

PRAYER FOR RELIEF

The Court should either affirm the order on immunity grounds or reverse the

trial court’s order. The Court should not allow the order to stand on the basis of an

interpretation of Texas law that imposes a blanket prohibition on counterclaims

and third-party claims when the State brings suit under the TMFPA.

16
Respectfully submitted,

By: /s/ Eric J.R. Nichols By: /s/ Constance H. Pfeiffer
Eric J.R. Nichols Constance H. Pfeiffer
State Bar No. 14994900 State Bar No. 24046627
enichols@beckredden.com cpfeiffer@beckredden.com
Christopher R. Cowan BECK REDDEN LLP
State Bar No. 24084975 1221 McKinney St., Ste. 4500
ccowan@beckredden.com Houston, TX 77010
BECK REDDEN LLP (713) 951-3700
515 Congress Ave., Ste. 1900 (713) 951-3720
Austin, TX 78701
(512) 708-1000
(512) 708-1002 (Fax)

Robert C. Walters C. Andrew Weber
State Bar No. 20820300 State Bar No. 00797641
RWalters@gibsondunn.com andrew.weber@kellyhart.com
GIBSON, DUNN & CRUTCHER LLP KELLY HART & HALLMAN LLP
2100 McKinney Ave., Ste. 1100 301 Congress, Ste. 2000
Dallas, TX 75201 Austin, TX 78701
(214) 698-3100 (512) 495-6451
(214) 571-2900 (Fax) (512) 495-6930 (Fax)

COUNSEL FOR APPELLEES, XEROX CORPORATION AND XEROX STATE
HEALTHCARE, LLC, F/K/A ACS STATE HEALTHCARE, LLC

17
CERTIFICATE OF SERVICE

I hereby certify that on August 10, 2015, a true and correct copy of the
above and foregoing Brief of Appellees was forwarded to all counsel of record by
the Electronic Service Provider, if registered, otherwise by email, and to
Respondent, by hand delivery, as follows:

Counsel for Appellants:

Jason Ray E. Hart Green
Riggs, Aleshire & Ray, P.C. Weller, Green, Toups & Terrell, L.L.P.
700 Lavaca, Suite 920 Post Office Box 350
Austin, TX 78701 Beaumont, TX 77704-0350
jray@r-alaw.com hartgr@wgttlaw.com

Counsel for Appellee State of Texas:
J. Campbell Barker Philip A. Lionberger
Deputy Solicitor General Assistant Solicitor General
Office of the Attorney General Office of the Attorney General
P.O. Box 12548 (MC 059) P.O. Box 12548 (MC 059)
Austin, TX 78711-2548 Austin, TX 78771-2548
Cam.Barker@texasattorneygeneral.gov Philip.Lionberger@texasattorneygeneral.gov

Raymond Winter Reynolds Brissenden
Chief, Civil Medicaid Fraud Division Assistant Attorney General
Office of the Attorney General Office of the Attorney General
P.O. Box 12548 P.O. Box 12548
Austin, TX 78711-2548 Austin, TX 78711-2548
raymond.winter@texasattorneygeneral.gov reynolds.brissenden@texasattorneygeneral.gov

By: /s/ Constance H. Pfeiffer
Constance H. Pfeiffer

18
CERTIFICATE OF COMPLIANCE

1. This brief complies with the type-volume limitation of
Tex. R. App. P. 9.4 because it contains 3,843 words, excluding the parts of the
brief exempted by Tex. R. App. P. 9.4(i)(2).

2. This brief complies with the typeface requirements of Tex. R. App. P.
9.4(e) because it has been prepared in a proportionally spaced typeface using
Microsoft Word 2007 in 14 point Times New Roman font.

Dated: August 10, 2015.

/s/ Constance H. Pfeiffer
Constance H. Pfeiffer
Counsel for Appellees

19
No. 03-15-00252-CV

IN THE COURT OF APPEALS
FOR THE THIRD DISTRICT OF TEXAS AT AUSTIN

DR. BEHZAD NAZARI, D.D.S., ET AL.,
Appellants,
v.

THE STATE OF TEXAS,
Appellee,
v.

XEROX CORPORATION, XEROX STATE HEALTHCARE, LLC
F/K/A ACS STATE HEALTHCARE, LLC,
Appellees.

On Appeal from the 53rd Judicial District Court of Travis County, Texas,
Trial Court Cause No. D-1-GN-14-005380

APPENDIX TO
BRIEF OF APPELLEES

TAB

A Order Granting State’s Plea to the Jurisdiction and
Motion to Dismiss Third Party Claims

B Plaintiff’s Original Petition in Cause No. D-1-GV-14-000581

C Office of Inspector General Report dated August 29, 2008

D Providers’ Plea in Interventions in Cause No. D-1-GV-14-000581

E Xerox’s Original Answer to Defendants’ Original Third Party Petition

F Xerox Corporation and Xerox State Healthcare, LLC f/k/a
ACS State Healthcare, LLC’s Mandamus Petition
Tab A
Order Granting State’s Plea to the Jurisdiction
and Motion to Dismiss Third Party Claims
DC BK1 5120 PG81
Filed in The Distric~ Court
of Travis County, texas
µ-
CAUSE NO. D-1-GN-14-005380 At _ _--41.....:.....!::==--4-F-..__M .
Velv a L. Pri

THE STATE OF TEXAS § IN THE DISTRICT COURT OF
§
Plaintiff, §
§
v. §
§
DR. BEHZAD NAZARI, D.D.S. § TRAVIS COUNTY, TEXAS
D/B/A ANTOINE DENTAL §
CENTER, DR. BEHZAD NAZARI, §
DR. WAEL KANAAN, §
HARLINGEN FAMILY §
DENTISTRY, P.C., NIKIA, §
PRACTICAL BUSINESS §
SOLUTIONS, SERIES LLC, JUAN §
D. VILLAREAL D.D.S., SERIES, §
PLLC D/B/A HARLINGEN §
FAMILY DENTISTRY GROUP, §
DR. JUAN VILLAREAL, DR. §
VIVIAN TEEGARDIN, RICHARD §
F. HERRSCHER, D.D.S., M.S.D., §
P.C., DR. RICHARD F. §
HERRSCHER, M & M §
ORTHODONTICS, PA, DR. SCOTT §
MALONE, DR. DIANA MALONE, §
MICHELLE SMITH, NATIONAL §
ORTHODONTIX, MGMT, PLLC, §
DR. JOHN VONDRAK, RGV §
SMILES BY ROCKY L. SALINAS, §
D.D.S. PA, AND DR. ROCKY §
SALINAS § 53RD JUDICIAL DISTRICT
§
Defendants. §

ORDER GRANTING STATE'S PLEA TO THE JURISDICTION
AND MOTION TO DISMISS THIRD PARTY CLAIMS

On April 15, 2015, the Court heard the State of Texas's Plea to the Jurisdiction, Plea

in Bar and Motion to Dismiss Third Party Claims, filed on January 20, 2015. All parties

appeared through their respective counsel and announced ready.
Case# D-1-GN-14-005380

1~~m~m~m~m~u~M~M~w~w1a~
004002256
383
DC BK15120 PG82
r b~ \-tlN- l tf- 00?3 go
~&9 (?.; i of 2-
Having considered the Pleas, Motion, response briefs, and arguments of counsel,

the Court ORDERS that the State of Texas's Plea to the Jurisdiction is GRANTED.

Defendants' counterclaims against the State are DISMISSED with prejudice. The Court

further ORDERS that the State of Texas' s Motion to Dismiss Third Party Claims is also

GRANTED. Consistent with this Court's rulings in the State' s litigation against Xerox,

the Court finds that the State is entitled to bring this action against defendants to the

exclusion of other parties. Defendants' third party claims against Xerox are DISMISSED.

J-h A~
Signed this.{li day of~' 2015
I

Jud~J'h;;lle{osky l
I

2

384
Tab B
Plaintiff’s Original Petition in Cause No. D-1-GV-14-000581
5/9/20141:05:46 PM
Amalia Rodriguez-Mendoza
District Clerk
D-1-GV-14-000581 Travis County
CAUSE NO. ~-------
D-1-GV-14-000581

THE STATE OF TEXAS, IN THE DISTRICT COURT

PJaintiff,

v.
53 RD JUDICIAL DISTRICT
XEROX CORPORATION; XEROX STATE
HEALTHCARE,LLC;ACSSTATE
HEALTHCARE, LLC, A XEROX
CORPORATION,

Defendants TRAVIS COUNTY, TEXAS

PLAINTIFF·' S ORIGINAL PETITION

The State of Texas. by and through the Attorney General of Texas, Greg Abbott, brings

this law enforcement action pursuant to the Texas Medicaid Fraud Prevention Act, ("TMFP A"),

TEX. HUM. RES. CODE ANN. chapter 36. The State would show the Court:

I. DISCOVERY CONTROL PLAN

L Plaintiffs designate this case as a Level 3 case requiring a discovery control p lan

tailored to the circumstances of 1he specific suit.

TI. THE PARTIES

2. Plaintiff is the State of Texas, by and through the Attorney General of Texas

("Texas" or "the State").

3. Defendant Xerox Corporation is a corporation organized under the laws of New

York and may be served with process upon its registered agent, Prentice Hall Corporation, 211

E. 7111 Street, Suite 620, Au~ Texas 78701-3218. Defendant Xerox State Health Care, LLC, is

a whoIIy-owned subsidiary of Xerox Corporation organized under the laws of the State of

Delaware with Texas offices at 2828 N. Haskell Ave., Dallas, Texas 75204, and may be served

with process upon its registered agent, CSC-Lawyers Incorporating Service Company, 211 E. 71h
Street, Suite 620. Austin. Te~as 78701-3218. Dt:fom.lattl ACS Healthcare, LLC. a Xcmx

Corporation, is a wholly-owned subsidiary of Xerox Corporation organized under the laws of the

State of Delaware with its Texas otlices ai 2828 N. I IaskeH Ave., Dallas, Texas 75204 1 and may

be served with process upon ils registered agent, CSC-Lawye.rs lncorpQrating Service Company.

70 I Brazos Street. Suite l 050, Austltl, Texas 7870 I. Defendant Xerox Corporation acquired

Defendant ACS in 2010. On info11nation and belief, ACS State Healthcare, LLC, changed its

name to Xerox State Healthcare. LLC, on April 1. 2012. Defendants are referred tu hereatter as

"Xerox.··

Ul. JURISDICTION ANO VENUE

4. This Court has subject-matter jurisdiction over this action pursu~mt to section

.36.052(d) of the TMFPA, which provides statutory rerncdi~s to redress the conduct of

Defendants. The TMFP A provides authority for this action to be brought by the Attorney

General. Tex. Hum. Res. Code §§ 36.052. 36. 102. Jurisdiction is further proper be.cause the
amounts sought from each Dcfondtint arc in exce~ of the minimum jurisdictional limits of this

Coun.
5. This Court has jurisdiction over the Detendants named in this Petition, because

each Defendant does busines~ in the State of Texas and committed the unlawful acts alleged in

this Petition in whole or in part in Texas.

6. Venue is proper in T.-avis Co.unty under section 36.052fd) of the TMFPA and

because many of the unlaw'ful acts committed by Defendants were committed in Travis County,

including the making of false statements and misrepresentations of material fact to the Texas

Medicaid Prngram.

PLAIN rlFF'S ORIGINAL PETITION PAGE2
IV. PRELlMlNARY STATEMENT ANO NATURE OF THIS ACTION

7. This is a law en.forcemenl action alleging unlawtiJJ acts and seeking civil remedies

under the TMFPA

8. Xerox's unlawful acts resulted in a slibstantial breach of safoguards intended to

protect ta:.xpayer dollars, maintain the integriry of Medicaid policies, and ensure the appropriate

delivery of services to Medicaid clients. Xerox permitted an unpreeedented loss of Medicaid

funds to predatory and unscrupulous dental providers. As a result of the conduct of both Xerox

and these providers, the Medicaid program wa~ deeply ~omprnmised. During the time periocJ

beginning January 1, 2004, when Xerox began its tenure as the State's Medicaid contractor, and

ending March l, 2012, when Texas shifted most of its dental benefits to managed care, Texas

Medicaid expended approximately $1.l billlo,1- dollars for orthodontic services to Medicaid

chems. Although a comprehensive damage estimate has not been completed, initial reviews of

t h ose expenditures indicate that a substantial percentage was paid in violation of Medicaid

policies, policies Xerox repeatedly assured Texas it was enforcing. Additionally, because of its

misrepresentations, Xerox was paid tens of millions of dollars for services it was, in fact, not

performing.

9. Xerox's liability arises from its misrepresentations regarding, and c-0ncealment of,,

material facts regarding its discharge of contractual obligations. Xerox bid for, and won,

contracts with the Texas Healtb and Human Services Commission (''HHSC') and its

predecessors to perfonn program administra tion for T~xas Medicaid. Included among the

administration responsibilities was evaluation .and proper disposition of prior authorization

requests s ubmitted lo Med[caid by dental providers for approval of orthodontic treatment. Xerox

repeatedly represented to Texas Medicaid of1jcia!s that its prior authorization system ensured

PLAINTIFf' SORJGINAL PETfTlON P.AGE 3
propt.!r pre-determinations of medical necessity and enforcement of Medicaid po.Jicy. Contrary to

those repre-sentat!ons. Xerox knowingly failed to adequately review the orthodontic PA requests

and documentation submitted by providers to obtain prior authorizatio11 for orthodontic

treatment. Onhodontic PA requests were routinely "rubber-stamped" by Xerox employees

without proper review. Vast numbers of these orthodontic PA requests were for children whose

condition did nol meet Medicaid criteria for treatment. Xerox·s failure lo properly review these

applications penniued Medicaid dentaJ providers to re\.,-eive payment for services that were not

within the scope of medically necessary services pennitted by Medicaid Jcntal policy. Xerox's

conduct violates the TMFPA.

I 0. The State seeks to recover: ( l) the amount of any payments or the value of any

monetar~ or in-kind benefits provided under the Medicaid program, directly or indirectly, as a

result of the Detcndants' unlawful acts~ (2) pre-judgment interest on the amount of the payments

or the value of such payments; (3) two times the amount of the payments or the value of such

payments; ( 4) civil penalties in an amount not kss than $5,5.00 Of more than $11.000 for each

unlawful act ~ommitted by Defendants~ 1 ( 5) costs, attorneys· fees, and expenses; and ( 6) any and

all other remedies that may be allowed under the TMFPA.

V. BACKGROUND

A. The Texas Medicaid Orthod.ontic Benefit

11. Orthodontic services for children covered by Texas Medicaid arc limited by rufe

and by policy. To quallfy for orthodontic treatment, a child must meet a Mcdicaid~dcfinetl test of

medical necessity. In general 1 a child must be age twelve or older, or ha:vc lost all primary

1
This maximurn civil penalty would rise to not.more than $15,000, for each unlawful act which results in
injury 10 a ch ild under 18. disabled person. or elderly person. See TMFPA § 36.052(a)(3)( A).

PLAINTIFF'S ORIGINAi PETl'I ION PAGF. 4
dentition (sometimes known as "baby teeth"), and suffer from ~i severe handicapping

malc..,cclusion. Medicaid does not authorize orthodontic treatment for cosmetic cotTectio11.

12. To ensure compliance with policy, Texas requires dental providers to obtain pdor

authorization of orthodontic treatment plans. Claims submitted for treatment are not considered

for payment unless prior authorization is obtained in advance. Each prior authorization request

must include- documentation specified by effecti.ve policy, These requirements include the

submission of a treatment plan, a properly-completed and scored Handicapping Labio~Ungual

Deviation score sheet ("HLD sheet;') with a minim.um score, and clinical documentation

supporting medical necessity incl uding but not limit.e d to facia1 and intraoral photographs and

radiographs. Medical necessity for the requested treatment can be verified only by examination

and verification of the clinical documentation by a licensed dental professional. HHSC expected

and required the prior authorization process implemented by Xerox to include a proper review of

all documentation and verification o.f the client's eligibility fot the services requested; that is, a

thorough review to·ascertain that the dient a1:id treatment plan met all program requirements.

8. The 2003 Contract

l3 . On nr about May 1, 2002, HHSC released a Request for Proposal (''2002 RFP")

for fiscal and business adminii:.tration D( the Texas Medicaid Program. The 2002 RFP described

the prior authorization performance required of a successful bidder:

Prior authorization (PA} is a mechanism to determine the medfoal necessity of selected
non-emergency, Medicaid-covered, and medical services prior to service delivery, . . •The
PA function will serve as a utilization tnanagernent measure allowing payment for only
those services that are medically necessary, appropriate, and cost-effective, and reducing
tbe misuse of specified services.

Additionally, the 2002 RfP listed Vendor Responsibilities that included:

Receive, correctly disposition (i.e., approve, deny, modify, or determine
incomplete) ..• prior authorization requesls for services.. . .

PLA!NTIFF'S.ORJGIN AL PETfflON PAGES
PAC-5 Ensure that non-covered services are not prior authorized.

PAC-8 Conduct quality assurance reviews to ensure appropriateness of Medicaid , . .
PA analyst decisions.

PAC-15 Ensure PA staff use welt-defined processes and procedures for analysis and
research for PA approvals.

PAC-17 Provide sufficient. and adequate professional medical staff for staffing and
managing the [>A function, induding medically knowledgeable PA analysts
for processing requests and availability of licensed medical protess.ionals to
provide consultative services regarding all Medicaid . . . covered service
types.

PAC-40 Implement a quality assurance process and e~tab lfah procedures to
periodically sample and review dispositioned [sic I PA requests to determine if
PA policy and procedures are being followed.

14. Ln response, Xero}( submitted a proposal 011 August 21, 2002 (''2002 Proposal"). In

lhe 2002 Proposal, Xerox represented to Texas Medicaid tha.t its prior authorization process

would ensure the implemerttation of HHSC-approved dental criteria and policy and prevent

medically unnecessary services and identify over-utilization of ~rvices. Xerox represented that

qualified PA staff would review each request ant! determine whether the orthodontic: PA requests

complied with Medicaid policy anETJT!ON PAGE9
$52.6 million.'' 'HHSC-OJG made the formal recommendation that Xerox .should sample the

01thodontic PA requests approved by its per~onnel to ensure the PA re.quests meet the crit~ria for

Texas Medicaid benefits. ln its management response to the audit findings and

recommendations, Xerox represented that it reviewed the orthodontic PA requests "in

accordance with the Medicaid administration contract, policies and rules.'' Xerox further

r.epresented, "[T]he absence of PA reviews by a licensed dental professional does not mean that

payments for orthodontic treatment during the audit period of September 2007 through February

2008 were inappropriate." Xerox maintained that dental d irector review was not required by the

contrac;t, only statTing by "medically knowledgeable analysts,'' Xerox rnade that represeniation,

knowing that, in f~c(, none of the clerical personnel processing orthodontic PA requests were

medically knowledgeable. Xerox never implemented a process to sample for and confirm

compliance with Medicaid policy and/or the documentation of med.ical necessity in applications

apptoved by its personnel.

24. In or arouod March, 2009, in response to demands by HHSC for updated P&Ps

for all areas of operations, Xerox submitted Dental Prior Authorfaation P&Ps and Werk

Jnstructions to HHSC that indicated that aJI reqllests for dental PA were scrutinized 10 determine

that all required d ocumentation was submitted, that the dental and ot1hodontrc PA requests and

H LD sheets mer Medh:aid policy requirements. anc..1 that F' S ORIGINAL PETITION PAGE l3
PAC-03 R~tain and retrieve al I PA records in accordance with the State~
approved record-retention and retrieval guidelines.

PAC-04 Establish and follow State-apt'roved policies and procedures. for
analyzing and researching PA determinations.

PAC-06 Submit to the State for review and approval a quality assurance
plan and procedures for verifying the accuracy of analyst and
medical director prior authorization dispositions/decisions
(approval, denial, incomplete and modification). The quality
assurance p!an must include al least a bi-annum review schedule
for all types of Prior Authorization decisions, and be submitted to
the State annually. Changes to the quality assurance plan and
procedures must be approved by the State prior to implementation.

Prior Authorization Processing tasks and activities were iocluded in the 2008 RFP to

describe lh.c "results/outcomes'' the Vendor mt1sl achieve:

PAC-20 Receive1 correctly disposition (i.e. approve, denY.. modify., or
determine incomplete). . . . -prior authorization requests for aH
services....

PAC-23 Eslablish and maintain State-approved processes and procedures to
ensure that non-covered services are not prior aul~orized unless
specifically directed by the State.

Tbe 2008 RFP also identified specific criteria to "ensme chat appropriate Medical

Necessity evaJuation i-s conducted for PA determinations,\' including:

Pt\C- 36 Research, analyze and evaluate all PA decisions and ensure all
medical facts arc considered and documented prior to
determination,

The 2008 RFP specified the following with regard to PA staffing:

The Vendor's PA staff must have the education and professional credentials
defined by the State to penorm the PA tasks and activities.

PAC-37 Provide and maintain a st1fficienl number of knowledgeable and
profossional medical personnel to perform the PA function, in
accordanc.e with State-approved proce$ses a(ld procedures.

PA personnel must include:

PLAINTIFF'S ORIGINAL PETJTION PAGE 14
• Medically knowledgeable PA analysts, to process teguests;
• Licensed medical professionals available at all times to
provide consultative services with regard to all covered
service types; and
• Licensed nurses acting within their scope-of practice ...

31. On or about January 27, 2009, Xerox submitted its Proposal for Medicaid/Child1·en

with Special llt!altb Cart! Needs Services Program Claims .Processing, Primary Care Case

Management and Pharmacy Claims and Rehate Administraiiou (''2009 Proposal") to HHSC. The

Proposal included representations specific to Prior Authorization management:

The [Xerox} Prior Authori>tation department offers clients. providers~ and the
State the benefits of detailed knowledge of medical policy authorization criteria
cmd program services limitations, industry standard evidenced based criteria; as
well as the clinical knowledge to faciJitate medical necessity determinations.

The Prior Authorization (PA) department consistently demonstrates the principles
of good health ca:re program management. enabling the State to conserve health
care funds while ensuring the provision of necessary servfoes to clients who
genuinely need them.

The director of the PA department . . . accepts responsibility for pmcessing
provider authorization requests according to . . . Medicaid . . . program
requfrements. The director ensures compliance with State and Federal regulafions
for authorization of services. Along witb [Xerox's) medical affairs officer and the
medical director, [the PA dire~tor} feads the prior authorization activities and is
responsible for processing provider authorization reqltests in accordance with
HHSC approved medical policies. We review authori2at1oo requests for clients
who are eligible for services .•. 011 a case-by-case basis.

Xerox represented that its PA department met the "primary business objective of the PA function

. . . to redi1ce the excessive utilization or abuse of specified serviees by requiring prior

uuthorization based on Medicaid policy and sound medical/dental criteria before allo\\>ing

payment ... [ensuring] 'that the services are medically necessary,. appropriate~ and cost-eITective.

Xero" represented that it meets this objectiv~ by "maintaining a.o efftcient prior authorization

process using HHSC approved medical/dental criteria attd experienced qualified staff to review

authorizatio11 requests. 1• Xerox r~presented that it was meeting HHSC's Busjness Objective of

PLAINTl.FF 'S ORIGINAL PETITION PACE IS
Utilizatlon Review to Rn:-ure Appropriate Determinations for Requested Services and Supplies

through its reviews of authorization requests for ~ompleteness and lts determinations by

professional medical personnel for medical necessity. Xerox represented that its ·•p A policies

and procedures provide the ability for tne prospective review of requested services and benefits,"

allowing "a comprehensive medical necessity review." Xerox addressed the quality assurance

requirements as follows:

PA quality assurance activities include reviewing that PA determinations apply ..
. established policies and procedures appropriat~ly, thereby meeting the
applicable Federal and State laws, tules. and regulations and guidelines.

Xerox. stated:

PA staff review ·and consider all medical facts submitted by a provider • .. when
determining medical necessity for requested services. Before making a PA
determination. we research. analyze, evaluate. and ensure we consider all
d<>cumented medical facts, in accordance with State approved criteria.

Xerox represented U1at its PA pcrsonneJ includeS' "Medic.ally knowledgeable PA Specialists wno

analyze and process reque,sts.1' Xerox fUrther represented that medical necessity review~ were

perfonned only by medically qualified personnel. All oftbese representations were false.

32. On or about S~ptember I. 2010. Xerox was awarded the new contract ("'2010

Contract"). The 20 IO contract. 1nc its

current work instmctions aJong with what purported to be "draft" work instructio11s, The

"current" work instructions still described all dental prior atnhorization requests going to the

l'LAfN f IFF'S ORJGrNAL Pl:.TI flON PAGE 16
dental director. The "draft'" work instructions describe a process wherein the Dental Specialist

ensures that the request is complete, ensures that the HLD score is 26 or more, and sends

orthodqntic PA re-quests for dental director review if the score is less than 26.. On or about .June

8, 201 1~ Xerox sent a "follow-up•• SAR response to the Oral Notice of Deficiency-. In it, Xerox

represented to HHSC that the PA specialists who process requests for orthodontia serviees are

·•medically knowledgeable PA analysts who do not make final .determinations of medical

necessity; therefore, these staff are not licensed or certified ," Xerox represented to HHSC that

the "medically knowledgeable'' analysts only approved those applications with a "verified" score

of26 or ~bove. In fact, Xerox personnel were not trained to check the validity of a score of 26 or

above. On or about July 19. 2011, in response to continuing requests for ·clarifi.catjon by l-IFISC,

Xerox finally admitted; "[Xerox) ' validates' the score by 111a.theml)tically calculating I.he

providers recorded numbers to ensure the score totals 26 or higher!'

34. In or about October, 2011, at HHSC's insiscence, Xerox implemented new

pfocedures including a review by a licensed dental (Yrotessional of all orthodontic PA requests.

35. ln or about January~ 2012, HHSC instructed Xerox to discontinue processing

dental prior authoriz.ation requests in anticipation of the implementation of managed care.

VI. APPLICABLE TEXAS STATUTORY PROVISIONS

36. Prior to August 31~ 2005, a person committed an unlawful act as defined under the

Texas MeCLicaiq F"raud Prevention Act by, among other things:

A. Knowingly or intentionally making or causing to be made a false
statement or misrepresentation of material fact on an application for a.
contract, benefit, or payment under the Medicaid Progra;m; or that is
intended to be used to determine a person ~s eligibiiity for a benefit or
payment under the Medicaid program. TEX. HUM. Res. CooE §
36.002(l)(A) & (B).

PLAINTIFF'S ORfGJNAI., PETITION PAGl: 1'7
B. Knowingly or intentionally concealing or failing to disclose an event that
the person knows affects the initial or cominued right of the person to a
benefit or payment under the Medicaid program and to pennit a person to
receive a benefit or payment that is not authorized, or that is greater than
the benefit or payment that is authorized.. TEX. HUM. RES. CODE §
36.002(2).

C. Knowingly or intentionally making, or causing lX> be made, inducing, or
seeking to induce the makirtg of a false statement or misrepresentatiou of a
material fact concerning 'information required to be provided by a federal
or stare law. rule, regulation or provider agreement pertaining to the
Medicaid Program. TEX. HUM. RES. CODE § 36.002(4)(8). .

D. Knowingly or intentionally entering into an agreement. combin,ation. or
conspiracy to defraud the state by obtaining or aiding another person in
obtaining an unauthorized payment or benefit from the Medkaid program
or a fiscal agent TEX. HUM. RES. CODE § 36.002(C>).

37. Since August 3'1, 2005, a person commits an unlawful ac1 as defined under the

Texas Medicaid Ji'rnud Prevention Act by, among other things:

A Knowingly making or causing to be made a false statement or
misrepresentation of,a material fact to permit a person to receive a benefit
or payment under the Medicaid program that 1s not aulhorized or tbat is
greater than the benefit or payment that is authorized. TEX. HUM. RES.
CODE ANN.§ 36.002(l)(A) & (B).

13. Knowingly concealing or failing to disclose information that pennits a
pers0n to receive a benefit or payment under the Medicaid program that is
not authori7.ed or that is greater than the benefit or payment that is
authorized. TEX, HUM. RES. CODE ANN. § 36.002(2).

C. Knowingly making, causing to be made, inducing, or seeking to induce the
making of a false statement or misrepresentation of material fact
concerning information required to be provided by a federal or state law,
rule, regulation, or provider agreement pertaining to the Medjcaid
program. TEX. HUM. RES. CODE ANN. § 36.002(4 )(R).

PLA INTIFF'S ORIGlNAL Pl:".Tl'rlON PAGE 18
VU. DEFENDANTS' VTOLATlONS OF T HE
TEXAS MEDICAID FRAUD PREVENTION ACT;i

38. The State re-alleges and incorporates by reference as set forth her~in the

allegations contained in Paragraphs t through 35 of this Petition.

39. Xerox knowingly made or caused to be made false statements or

misrepresentations of material facts to HHSC authorities charged with overseeing Xerox's

contractual perfonnance tegardi ng:

• The application and enforcement of M~dicaid policy with regard to orthodontic

treatment~

• The conducting of medical necessity reviews of requests for orthodontic prior

aulhori;r.ation;

• The provision of adequate rnedicalJy knowledgeable personnel to make medical

necessity determinations;

• The application and .appropriate enforcement of Medicaid pollcy with regard to

the review of documentation submitted by providers to support medical necessity

fot orthodontic treatment

• The implementation of quality assurance processes necessary to assess the

dispositions of requests for orthodontic prior authorizations;

• The retention of reco·rds necessary to justify the dispositions of requests for

orthodontic p.rior authorizations.

Xerox•s false statements and/or misrepresentations permitted orthodontic providers to receive

benefits under the Medicaid pro~ran1 in violation ofSection 36.002{1) of the TMF~A.
2
rn August of 2005, applicable provisions of the TMFPA were amended as set forth in 1[~
36 through 37 above. Plaintjff:s are seeking the appropriate remedies for Defendants' unlawfol
acts (which Include Defendants' conduct both prior to and after August 2005 for purposes of this
lawsuit) as.defined in the TMFPA at the time such unlawful acts were- committed.
PLAlNTTFf'S ORIGINAL PETITION J>AGE 19
40. Xerox knowingly concealed from, or failed to di.sclose to. l JHSC authorities

charged with overseeing Xerox's contractual performance events or information regarding:

• The application and enforcement of Med.icaid policy with regard to orthodontic

treatment;

• The conducting of med1cal necessity reviews of requests for orthodontic prior

authorjzation;

• The provision of adequate medicalJy knowledgeable personnel to conduct medical

necessity tletermitiations;

• The application and appropriate enforce1rteL1l of Medicaid policy with regard to

the submission by providers. of medical documentation to support medical
necessity for orthodontic treatment:

• The implementation of quality assurance processes necessary to assess the

dispositions of requests for orthodontic prior authorizations~

• The retention of records necessary to justify the dispositions of requests for

orthodontic prior authorizations,

Xerox's concealment and failure to disclose material information pennt~ted orthodontic

providers to receive payments under the Medicaid program that were not authorized o r that were

greater than the benefits autJ1orized in violation of Section 36.002(2) of the TMFP A.

41 . Xerox knowingly or intentionally made, or caused to be made, induced, or sol,lght

to induce the making of false statements or misrepresentations of material facts concerning

information required to be provjded by a foderal or state law, rule, regulation or provider

agreement pertaini.ng to the Medicaid Program in violation of Section 36.002(4) of the TMFPA.

Xerox's conduct permitted Xerox to receive payments for services it failed to perfotm and

PLA!NTiFF'S ORJGINAL PETITION
induced the Texas Medicaid program to. make payments to both Xerox and orthodontic providers

that should not have been paid.

42. As a result of Xerox's conduct, hundreds of millions of dollars in pay'tnents were

made for services not performed and orthodontic. benefits not authorized by Medicaid policy by

the State of Texas.

43. Under the TMFPA, Xerox is liable to the State of Texas for the value of any

payments or any monetary or in-kind benefits provided unde1· the Medicaid program, directly or

indirei.!tly~ as a result of its unlawful acts. two times the amount of those payments, plus pre-

judgment intetest on the value of those payments, and a civil penalty for each unlawful act

committed, in addition to the fees, expenses, and costs of the State of Texas in investigating and

obtaining civil r~medies in this matter. TEX. HUM . RES. C ODE§§ 3.6.052, 36.007.

44. The State invokes ~JI relief possible at law or in equity under TEX. HUM. RES.

CODE §36.052, whether specified in this pleading or not

45. The amounts sought from Xerox; are in excess orthe minimum jurisdictional limils

of this Court.

vrn. STATUTORY TNJUNCTION UNDER§ 36.051 OF THE ACT

46. The Attorney General bas good reason to believe the Defendants are committing,

have committed, or are about to commit lln1awfo1 acts as defined by the TMFPA. These illegal

acts may be enjoined under§ 36.051 Of the Act, and under TEX. GOVT. CODE§ 200L202.

lX. JURV DEMA~D

47. The State respectfully requests a trial by jury on all claims pursuant to Texas Rules

of Civil Procedm'e 2 l 6.

PLATNTIFF'S ORIGINA L PETITION PAGE: 21
X. PRAYER

48. The State asks that judgment be. entered upon trial (}[this case it1 favor of the State

against Xerox to the maximum extent allowed by law.

49. The State asks for injunctive relief pursuant to§ 36.051 of the TMFPA and ·under

TEX. GOVT. CODE § 2001.202.

50'. The State asks that it recover from Xerox:

A. restitution of overpayments made as a result ofXerox7 s unlawful acts;

B. lwo. times the value of any overpayments made as a result of Xer0x's

ur1iawful (lets;

C. civil penalties~

D. prejudgment interest;

E. expenses, costs and attorneys· lees: and

F. post-judgment interest al the Jega1 rate.

Respectfully stJbmitted,

GREG ABBOTT
Attorney General of Texas

OANlEL T. HODGE
First Assistant Attorney General

JOHN SCOTT
Deputy First Assistant Attorney General

PLAINTIFF'S ORlGINAl Pf.1Tf!ON PACE.22
/\ss1st,m1 AUurni.;ys Ot:nernl
P.O. Ao\ I2~·lN
Auslm. Tc u 787 1t-2548
51 :?l 4 ~9-0 I:! tu\
rro.u t·V. FOR THE s l'ATE OF fE ·"·

Pt.ANTIFl- '.\ U U.ilNAI Pl· llK • . lJ
,~,
Tab C
Office of Inspector General Report dated August 29, 2008
TEXAS
Health and Human
Services Commission

Albert Hawkins, Executive Commissioner

Office of Inspector General

Performance Audit Report
Texas Medicaid Healthcare Partnership
Prior Authorization Audit

August 29, 2008

Bart Bevers, Inspector General

OlG Report No 08-70-Sl903t91-MA-03j
CONTENTS
...

Transmittal Letter

Executive Su·mmary ........ ,...,. ........................................ ,. ............................................................... ~.....•....•. J

Detailed. Findings and Reconunendations ................................................................................................. 3

Appendix A - Objective, Scope, and Methodology ......................................... ,. ..................................... I 0

Appendix. B-Report Distribution ........................................................................................................... 12

August 29, 2008 Performance Audir Rep 1\ffflilltecf C\1mpu11.~r Services.

August 29. 2008 Performance Aud1t Report Page 1
fMHP Prior Authorization Audit
OIG Report No. 08-70-5290319 l -MA·il3
111is Medicaid ad1ni11istration contruct incorporates the Request for Propo::icd (RFP) . Sc:ction 8, Vendor
Rcsponsihilitic::s, of the RFP states ~ Prior authorizatio n (PA) is a mechanism to determine the medical
necessity of selected non·c:mergency, Medicaid-covered. and medical services prior to service d~livery
(and retrouctively m special casi:s). Providers submit requests for PA to pcrionn s~ificd services.
The PA funct ion will ser\'e as a utilization manag~ent measure.: allowing payment for only those
serv1ces that arc medically ncce~sury, appmpriat~. an~rformance Audit Repl)rt
TMHP Prior Au(J10riz.atioo Audit
OJG Report No. 08· 70-5~9031 l) l -MA-1) '
DETAILED FINDINGS AND RECOMl\ifENDATJONS

Finding - Opportunity for Improvement in the Orthodontic Prior Authorization Requests
Process

An A employees wht:thcr on-site or in-hoine are required to comply

Pcrfomiance Audtl Rt:port Page 7
TMHP Prior Authorization Audie
OIG Report No. 08-70-52903 l9l·M/\·03
with all TMHP infomiation technology security policies, which state that they will not save
confidential information dn.ta on a worker-provided system or- removnble storage media. However, in
order to mitigate any risk, a tcm1inaJ server gateway solution is currently being researched1 which
would prevent the download of darn from the TMHP network to the local machine or removable
storage media over the VPN connection.

August 29, ~008 Pe.rfonnance Audit Report Pageil
TM.HP Prior Authorization Audjt
QIG Report No. 08-70-529"03 L9 l-MA-OJ
APPE~ll l XES

Augul>t 21), .:!OOR Pertbrrnance Audi! R~port Pagl! 9
l"Mf1P Prior Authorfaation Audi\
OIG Report No. 08-7Ch)l'l0J I<> J -MA .OJ
APPENDIX A
OBJECTIVE, SCOPE, AND l\1ETHODOLOGY
Objecti\'e

To .det~n11i11e if ThtHP'.s prior authorization process ~omphes with contracttlal obligations. Texas
Administrative Code, and federal regulations

The initial scope of the audit of TMHP's prior authorization covered the period beginning S~tember
l , 2006 and ending March 31 , 2008 . An engagement letter was issud to TMHP outlining the
understanding of the OlG witb respect to the audit of the TMHP Prior Authorization Division for the
period September I, 2006 to March 3 l, 200~ . The scope of procedu1es was based upon an assessment
of ~isk and results of prejiminary audit cesting. The final scope of the audit for fieldwork testing was
determined to be September 1, 2007 to February 29, 2008. Professional judgment was exercised in
planning, t!xecuting ande H-390

Mr. David M , Griffith, CPA. CIA, Director Internal Audit
1 exas Health and Human Services Cum.mission
4900 North Lamar Blvd.
Austin. Texas 78751
Mail code BH-1600

August 29, 200S Perfonnance Audit Report Page l1
TMHP Prior Autl\orization Audit
OIG Report No, 08-70~52903191-MA-OJ
Tab D
Providers’ Plea in Interventions in Cause No. D-1-GV-14-000581
CAUSE NO. D-1 -GV-14-000581

ATLAS DENTAL, LP, AND § IN THE DISTIUCT COURT
DR. IDEU HUYNH, §
lNTERVENORS, §
§
vs. §
§
THE STATE OF TEXAS, §
PLAINTIFF, §
§ 53rd JUDICIAL DISTRICT
vs. §
§
XEROX CORPORATION; XEROX §
STATE HEALTHCARE, LLC; ACS §
STATE HEALTHCARE, LLC, A XEROX §
CORPORATION §
DEFENDANTS. § TRAVIS COUNTY, TEXAS

PLEA IN INTERVENTION

TO THE HONORABLE JUDGE OF SAID COURT:

NOW COMES, Atlas Dental, LP and Dr. Hieu Huynh, hereinafter lntervenors, and file

this Plea in Intervention, and in support hereof, would respectfully show the Court the following:

I. Parties and Service

l. Plaintiff, State of Texas, has appeared in this action and may be served with a notice of

this Plea by sending a copy to its attorney, the Attorney General of Texas, Greg Abbott, at P. 0.

Box 12548, Austin, Texas 78711-2548.

2. Defendant Xerox Corporation is a corporation organized under the laws of New York has

agreed to accept service with process upon its Attorney in this suit. Defendant Xerox State

Health Care, LLC, f/k/a ACS State Healthcare, LLC (misnamed by the State of Texas as ACS

State Healthcare, LLC, a Xerox Corporation is a wholly-owned subsidiary of Xerox Corporation

organized under the laws of the State of Delaware with Texas offices at 2828 N. Haskell Ave.,

Dallas, Texas 75204, and has agreed to accept service with process upon its Attorney in this suit.

Plea in Intervention
Page 1 of25
Defendant Xerox Corporation acquired Defendant ACS in 2010. On infonnation and belief,

ACS State Healthcare, LLC, changed its name to Xerox State Healthcare, LLC, on April l, 2012.

Defendants are referred to hereinafter as "Xerox Defendants."

3. Atlas Dental, LP, (hereinafter ATLAS) is an approved Medicaid provider. ATLAS can be

served through the undersigned counsel.

4. Dr. Hieu Huynh 1 is a licensed Texas dentist, approved Medicaid provider, and the owner

of ATLAS. Dr. Hieu Huynh can be served through his undersigned counsel.

II. Jurisdiction and Venue

5. This Court has subject-matter jurisdiction in that the amounts sought by lntervenors from

all parties (both Plaintiff and Defendants) are in excess of the minimal jurisdiction limits of this

court. Tntervenors affirmatively plead that this suit is not governed by the expedited-actions

process in TEXAS RULE OF CrvIL PROCEDURE 169 because intervenors seek monetary relief over

$100,000.

6. This Court has jurisdiction over all parties in this petition because:

a) The State has waived sovereign immunity and is subject to lntervenors' claims;

b) This Court has jurisdiction over Xerox Defendants because each Defendant does

business in the State of Texas and committed the unlawfu l acts alleged in this petition

in whole or part in Texas.

7. Venue is proper in Travis County under TRCP §15.020 because this suit involves a

"major transaction"; Venue is permissive under TRCP §I 5.035(a) because Intervenor asserts

claims for breach of contract. Venue is proper pursuant to TRCP §15.02 because all or a

substantial part of the events or omissions giving rise to the claim occurred in Travis County.

Many of the unlawful acts committed by the State and Xerox Defendants were committed in

1
For the sake of simplicity, the lntervenors will be collectively referred to as "ATLAS" unless expressly noted.

Plea in Intervention
Page 2 of25
Travis County, including the making of false statements and misrepresentations of material fact.

ill. Intervenors' Interest in the Suit

8. Intervenors ATLAS and Dr. Hieu Huynh have a judicial interest in the matters and

controversy in this litigation. The relationship between Intervenors, the State as the Plaintiff and

the Xerox Defendants is a tripartite arrangement necessitating that, in the interest of judicial

economy and justice, all claims be bound and subsumed into one cause of action. Upon

infonnation and belief, lntervenors were initially sued by the State in a qui tam action wherein

the State alleged that Lntervenors defrauded the State. The State has elected to pursue its

remedies against the lntervenors in an administrative hearing. Now, the State has sued Xerox in

State Court on the same facts, alleging that Xerox has committed fraud against the

State. Intervenors have c laims against both the State and Xerox. It is assumed that Xerox will

have claims against the State, and perhaps allege claims against the lntervenors. All of the

different parties' claims are inextricably intertwined, as they relate to [ntervenors' submission of

prior authorization requests to Xerox, the handling of those claims by the Xerox Defendants, the

State's handling and oversight of its agent Xerox in Xerox's performance of its contractual and

legal duties, and State's subsequent legal action against the Intervenors for services approved by

Xerox.

IV. Facts

What is Prior Authorization?

9. Texas Medicaid requires that orthodontic services be independently and objectively

scrutinized before the State consents to treatment and payment. Prior authorization is the

mechanism the State uses to determine the medical necessity of non~emergency orthodontic

items/services prior to delivery of those items/services. Pursuant to Texas Health and Human

Plea in Intervention
Page 3 of25
Services Commission (hereinafter "HHSC") rules, Texas Medicaid greatly restricts when it will

pay for orthodontic services:

Orthodontic services for cosmetic reasons only are not a covered Medicaid
service. Orthodontic services must be prior authorized and are limited to
treatment of severe handicapping malocclusion and other related conditions as
described and measured by the procedures and standards published in the
[TMPPM2].

25 TEX. ADMIN. CODE §33.7 1 (emphasis added). Prior authorization is a statement of assurance

to the orthodontic provider that, absent an intervening disqualifying factor, the delivery of the

requested orthodontic serv ice has been deemed by Xerox to be medically necessary, and

therefore approved by the State.

I 0. The prior authorization process is straightforward. Texas Medicaid requires that a dental

provider send documentation (x-rays, cephalographs, photos, etc.) regarding the patient's

orthodontic condition to Xerox for review. In addition, the 01thodontic provider submits his

professional opinion of the patient on a Handicapping Labio-lingual Deviation index (HLD)

score sheet. Xerox knew providers relied entirely on the prior authorization process because

approval was a mandatory prerequisite to provid ing orthodontic services and being paid. Once

Xerox issued its prior authorization decision, the decision was not appealable by the provider.

11. The HLD scoring system combines a number of treatable orthodontic conditions into an

index. HLD score sheets use a mix of objective and subjective conditions to detennine whether a

Medicaid patient qualifies for orthodontic services. The fact that the HLD score sheet requires

both objective and subj ective fmdings highlights the importance of Xerox performing a thorough

prior authorization review.

T he Histor y of O rthodontic Prior Authorization.

2
"TMPPM" is the Texas Medicaid Provider Procedures Manual, which is issued yearly by the HHSC and provides
valuable guidance to Medicaid providers.

Plea in Intervention
Page 4 of25
12. The process for reviewing and approving orthodontic prior authorization requests pre-

dates the defendant Xerox's handling of Medicaid claims processing. The National Heritage

Insurance Corporation (NHIC) was responsible for reviewing prior authorization requests before

Xerox assumed the contract in January 2004. Starting January l, 2004, Xerox acted as an

independent contractor, and was a contracted agent of the State, under the contract with HHSC.

Xerox was responsible for reviewing each orthodontic service request, and Xerox was further

charged with the respons ibility to grant or deny each prior authorization req uest per the program

requirements. The resu lt was that Xerox had the final say in detem1ining the medical necessity of

each request for orthodontic services.

13. Prior to assuming the NHIC contract, and for a period ohime after assuming the contract

from NHIC, Xerox received training from NHIC personnel regarding the proper method for

receiving and processing orthodontic prior authorization requests. NI-llC personnel explained

how and why the review of each prior authorization submission was important, and walked

Xerox through the process. Despite its training from NHIC, Xerox had no intention of following

the prior authorization system that had been in place for years, nor d id Xerox intend to otherwise

meet the prior authorization requirements set out in its contract, the TMPPM and required by

state law.

Xerox rejects its contractual responsibilities.

14. When Xerox took over the contract in 2004, it immediately abandoned the prior

authorization review process that had been setup by NHTC. Xerox never intended to fulfill its

orthodontic prior authorization responsibi Iities to HHSC. From 2004 to 20 11 , Xerox continually

misrepresented that it was acting in compliance with its contractual duties.

IS. It is now known that Xerox failed to adequately staff their prior authorization division

Plea in Intervention
Page 5 of25
with knowledgeable medical professionals. Xerox employed only one licensed dentist from 2004

through 20 I I , which was far short of the manpower necessary to handle the review of tens of

thousands of orthodontic prior authorization requests every year. Xerox could not reasonably

have expected to handle such a workload by employing only one dentist.

Xerox potentially comm its thousands of violations.

16. It is believed Xerox allowed "dental specialists"- unlicensed, unqualified individuals-

to render prior authorization opinions regarding the medical necessity of requested orthodontic

services. The "dental specialist" approvals were not reviewed or ratified by Xerox's licensed

dental director or another qualified dental professional. These actions not only violated Xerox's

contractual obl igations, they may have also violated other Texas law such as the Dental Practice

Act. 3 lt is believed these unlicensed Xerox "specialists" rendered tens of thousands of prior

authorization approvals/medical opinions in violation of Texas law.

17. Xerox was paid by the state for each prior authorization decision that was made. It is

believed that Xerox employed unlicensed "specialists," rather than licensed Texas dentists, as a

profit generating measure.

18. From January 2005 through February 2012, Intervenor submitted prior authorization

requests, as required, to Xerox for a detennination of med ical necessity. Unbeknownst to

[ntervenor, Xerox's dental specialists-not the dental director- approved almost all of

Intervenor's requests. Xerox's prior authorization approvals were promises that:

a) the requested orthodontic services were medically necessary, and/or

b) the approval had been issued by a licensed dentist, and/or

3
Texas Occupations Code §251.003 prevents unUcensed individuals from diagnosing conditions of the human teeth
and mouth. Section 256.001 states that a person may not practice dentistry without a license. Thus, state law requires
that opinions regarding medical necessity of orthodontic treatment must be made by licensed dentists. Section
264.151 prescribes penalties for certain violations of the Dental Practice Act.

Plea in lntervention
Page 6 of25
c) the approval was an actual and legitimate dental diagnosis, and/or

d) the requested orthodontic services were allowable under Texas law and as permitted

by Medicaid policy, the TMPPM, and HHSC rules, and/or

e) a proper, thorough and legal review had been made, and/or

t) future orthodontic services would be properly reimburseable to lntervenors, absent

some intervenfog disqualification (such as the patient's ineligibility).

19. Because Xerox was charged with determining medical necessity, and because prior

autho rization approval was a mandatory prerequisite to furni shing services, the promises were

material. lntervenors expected performance of these promises. lntervenors relied on Xerox.

Further, Xerox promised that its subsequent payments to lntervenors (after the services had

actually been delivered) were made because the services had been, in fact, properly approved as

medically necessary. Each prior authorization approval represents a separate violation of the law

if Xerox 's approval was issued illegally and/or in violation of its contractual obligations.
Xerox actively concealed its potentially illegal activity.

20. Xerox withheld the truth regarding its prior authorization program. In an attempt to

publicly appear consistent with NHIC's prior authorization process, Xerox continued to require

that dental providers (such as Intervenor) submit all supporting documentation for each HLD

score sheet. lt is now believed that, incredibly, Xerox did nothing with that documentation, other

than assure that it had been submitted by the provider. It is believed that Xerox's specialists were

instructed to forward to its dental director only those requests lhat had scored below the

threshold for orthodontic services (i.e. below 26 points on the HLD score sheet), or had some

provider j usti fi cation attached. As a result, only I 0% of the orthodontic prior authorization

requests were actually forwarded to Xerox's one licensed dentist. Xerox 's actions were

Plea in Intervention
Page 7 of25
calculated to make Xerox appear compliant with its contract and HHSC policies, while Xerox

knew that its actions we re entirely inconsistent with the letter and spirit o f its obligations.

Effectively, then, Xerox's actions not only damaged the Medicaid program directly by approving

services without determining their medical necessity, but Xerox 's deception also exacerbated the

problem by failing to give providers guidance regarding the proper standard for medical

necessity, thus caus ing these providers substantial damages.

2 1. For the past ten years, Xerox has continued to publicly represent to the world that it was

fulfilling its contractual and legal responsibilities. Based on Xerox's representations that it was

fulfilJing its duties to the State, Xerox had its contract with HHSC repeatedly renewed from 2004

through the present. Each year that Xerox had its contract renewed, it represented that it would

fulfill its contractual obligations and abide by Texas law requiring that decisions about medical

necessity be rendered onl y by licensed dentists. Xerox made those representations knowing that

it had not done so in the past, and had no intention of changing its procedures to do so in the

future.

The Frew decisio n magnifies Xerox's acts.

22. In September 2007, after fifteen years of litigation on the subject, Texas was ordered to

implement a corrective action plan that increased the Medicaid reimbursement rates to all dental

providers. That plan was required pursuant to the Frew case 4 , which was a 1993 c lass-action

lawsuit against the HHSC alleging that Texas' Medicaid reimbursement rates were so low that

they prevented indigent children from receiving timely, comprehensive health care .

4
Frew v. Gilbert, 109 F. Supp. 2d 579 (E.D. Tex. 2000) vacated sub nom. Frazar v. Gilbert, 300 F.3d 530 (5th Cir.
2002) rev'd sub nom. Frew ex rel. Frew v. Hawkins, 540 U.S. 431, 124 S. Ct. 899, 157 L. Ed. 2d 855 (2004) and
affd in part, appeal dismissed in part sub nom. Frazar v. Hawkins, 376 F.3d 444 (5th Cir. 2004); Frew v. Hawkins,
401 F. Supp. 2d 619 (E.D. Tex. 2005) aff'd sub nom. Frazar v. Ladd, 457 F.3d 432 (5th Cir. 2006); Hawkins v.
Frew, 549 U.S. 111 8, 127 S. a. !039, 166 L. Ed. 2d 714 (2007).

Plea in Intervention
Page 8 of25
23. In response to Frew 's corrective action plan, the 2007 Texas Legislature allocated $707

million ($1.8 billion in state and federal funds combined) to increase medical and dental

reimbursement rates. The increase in dental reimbursement rates was intended to entice dentists

to become Medicaid providers. It worked. The state raised payment rates for dental services, and,

as a result, the number of dentists participating in Medicaid increased from 45.4% in 2007 to

63.4% in 20 l 0. As expected indeed, as intended spending on Texas's dental services increased

dramatically.

24. Although the number of prior approval requests increased by 240% between 2007 and

20 L0, Xerox continued to employ only one dentist. That dentist was neither tasked with nor

responsible for supervising the clerical specialists that were issuing the approvals.

25. By 20 I0, orthodontic spending under Texas' Medicaid program had skyrocketed. Xerox

was the sole entity responsible for overseeing this increase, because it was the sole gatekeeper

for the approval and payment of orthodontic services. Although the Texas Legislature had

increased funding to attract dentists into the Medicaid program, all of the budgeted funds were

required to be spent only on medically necessary services.

The Office of Inspector General seeks recovery from Medicaid providers.

26. In early 20 I 1, a series of news stories began highlighting the large amount of money

being spent on orthodontics in Texas. In July 20 I 1, the Federal government notified Texas of its

intent to audit whether Texas' prior authorization process was ensuring that only medically

necessary orthodontic cases were being approved and paid. With the prospect of a federa l

clawback action looming against Texas because of Xerox's prior authorization failures, the

Texas Office of fnspector General (hereinafter "State") took a drastic step. Beginning in 2011,

the State generated a list of the top Medicaid orthodontic billers and placed them on "payment

Plea in Intervention
Page 9 of25
hold." Intervenor was one of those providers.

27. Given Intervenors' proximity to some of the state's poorest children, and the mandates of

the Frew decision, Intervenor served a large Medicaid patient population. Because it served a

large Medicaid population, it submitted a large number of prior authorization requests to Xerox

from 2004 through 20 I 1.

28. fntervenors did not know that Xerox was failing to perform a true and accurate review for

medical necessity. lntervenors relied on Xerox's prior authorization approvals to confirm that

dentists' analysis was proper and consistent with Medicaid standards and requirements.

29. Again unbeknownst to Intervenors, State audits in 2008 and 2012 concluded that most, if

not almost all, of the prior authorization requests for patients with HLD scores of 26 or greater

(indicating medical necessity) had not been actually "evaluated" at all by Xerox. These State

audits made the Federal government's pending audit especially dangerous to Texas, because the

2008 and 2012 audits were admissions that Xerox had been approving and paying claims that

may not have met the federal standards for prior authorization. T hus the State, through the

Attorney General, concluded that a true finding of medical necessity had in reality not occurred.

The Attorney General claimed that billing for services that are not necessary is fraud, despite

Xerox's prior authorization approvals.

30. It is now believed that rather than prosecute Xerox for its failure to properly evaluate

dentists ' prior authorization requests, the State and the Texas Attorney General protected Xerox.

This protection included the State failing to allow TMHP to hire additional medically licensed

staff, and in 2008-2009 telling TMHP to continue its prior authorization practices. Although the

Attorney General took immediate action against the providers, the Attorney General refused to

hold Xerox accountable for its orthodontic "approvals," its repeated contractual failures, or its

Plea in Intervention
Page 10 of25
violation of State law. Instead, the Attorney General made fraud allegations against each of the

top 25 dental providers, including Intervenor, which has caused more injury and damages to

lntervenors. Stated d ifferently, Xerox issued its approvals through a process that gutted the

State's belief in che accuracy of Xerox's decision, and the Texas Attorney General punished the

providers instead of Xerox.

3 L. Because the acts/omissions of Xerox so undermined the process, the State

eventuallyinstituted a "payment hold" against Intervenor. A payment hold temporarily freezes

future Medicaid payments to a provider, despite the provider's ongoing participation in the

Medicaid program. The payment hold against lotervenor was issued pursuant to what the State

called a "credible allegation of fraud" regarding intervenor's orthodontic prior authorization

requests. The State placed a I00% payment hold against Intervenor's orthodontic billings.

32. At the time the Attorney General began prosecuting Intervenor and similarly situated

Medicaid providers, it knew Xerox, not Intervenor, had the sole authority and responsibility to

authorize orthodontic services and payments. The Attorney General knew that the State's audits

of Xerox in 2008 and 2012 had concluded that Xerox was violating its contract with the State,

violating its own State-approved policies and procedures, and violating State law. Nevertheless,

the Attorney General continued to only prosecute dental providers like the Intervenor; the

Attorney General refused to hold Xerox responsible. ln fact, in one shameless and brazen

demonstration of State' s unwavering protection of Xerox, the Deputy Director of Texas' Office

of the Inspector General testified in a hearing that Xerox' s acts and omissions were so egregious

they were outside the course and scope of Xerox's agency with State.5 Upon information and

' Incredibly, that testimony came in an administrative proceeding in which the State was seeking $8 million from a
dental provider for following Xerox's instructions to provide braces to the provider's patients. The idea that the
State could not hold Xerox responsible for its contractual obligations because Xerox had done such a poor job that it
was acting outside of its contract is a novel and imaginative reason not to prosecute Xerox.

Plea in Intervention
Page 11 of25
belief, the State and the Attorney General protected Xerox for over 6 years fearing that revealing

the State's culpability would subject the State to a federal clawback for hundreds of millions of

dollars. Instead, the State and the Attorney General pointed at the dental providers.

33. Ultimately, the evidence of Xerox's failures, and the State's refusal to correct Xerox for

over 6 years, became too much to hide. Three months after some providers filed suit against

Xerox, and fo llowing a series of news stories questioning why Xerox had not suffered for its

failures, the Attorney General reversed course. On May 9, 2014, the State, through the Texas

Attorney General, filed this lawsuit against Xerox for fraud, basically mirroring the suit filed

approximately I 00 days earlier by similarly situated providers. The State's claims in this fraud

lawsuit include admissions that the State knew as early as 2006 that Xerox's actions were

improper.

34. As a result of the payment hold, Intervenor was required to make significant financial

concessions and changes to its business. Intervenor also engaged legal counsel to defend itself

from the State's claims, at a significant expense that continues today.

35. The State 's allegations against lntervenor are rooted in two assumptions. First, the State

assumes Intervenor's prior authorization requests were not properly vetted by Xerox; that is,

Xerox approved Intervenor's requests without knowing whether approval was actually proper.

Because Xerox is not a party to lntervenor's administrative case, Intervenor is prevented from

determining whether Xerox did, in fact, perform a proper review of lntervenor's prior

authorization requests. By intervening in this lawsuit, lntervenor seeks to address that question,

and finally detennine whether Xerox reviewed Intervenor's requests as required by its contract

and the law.

36. Regarding the State's second assumption, the State alleges some of lntervenor's requests

Plea in Intervention
Page 12 of25
were approved when, in fact, they should have been denied. Intervenor denied that assertion in

the administrative case, and Intervenor continues to deny that c laim here. All services provided

to Intervenor's patients were actually medically necessary, regardless of what Xerox decided and

in any event under Medicaid guidelines once the authorization was approved, Intervenor was

required to provide the services.

37. The State continues to aggressively fight any allegation or affirmative defense that could

result in Xerox being held accountable for its part in these HLD scoring cases, despite the State's

contentions in the District Court case to the contrary. Damages continue to accrue.

V. Causes of Action

A. Jntervenors ' Claims Against Xerox

Common Law Fraud (Fraudulent Misrepresentation and Fraudulent Inducement)

38. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. Xerox's prior authorization approvals were fa lse representations made to Intervenor. It is

believed Xerox knowingly issued these prior authorizations to Intervenor because Xerox knew

that it was approving requests without a proper medical review, and/or because it approved the

prior authorization requests without any knowledge of their truth. It is believed Xerox intended

for rntervenor to rely on the approvals as a prerequisite fo r prov iding the requested services.

Approval was material because it was a mandatory prerequisite for payment. Intervenor actually

and justifiably relied on Xerox's fraudulent approvals.

39. Xerox's approvals induced Intervenor to continue to grade subsequent HLD requests in

the same o r similar manner, and led Intervenor to believe that their requests were consistent with

Medicaid standards and requirements.

40. Xerox's fraudu lent approvals caused injury to Intervenor. As a resu lt of Xerox's actions,

Plea in Intervention
Page 13 of25
Intervenor submitted requests for payment and Xerox actually paid for those services, Intervenor

was placed on payment ho ld, Intervenor is fo rced to defend itself in an administrative payment

hold hearing, and Intervenor is facing administrative claims by HHSC for repayment (including

claims for treble damages and attorney fees). Intervenor's reputation and business have suffered

severe injury. Intervenor seeks recovery of actual and exemplary damages, interest, court costs,

and attorney fees.

Breach of the Xerox-State of Texas Contract

41. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. In the alternative, Xerox's actions constitute a breach of Xerox's contract with the State

for the benefit of Intervenor. Xerox's contract with the state required that it conduct a proper,

thorough and legal review of prior authorization requests for the purpose of determining medical

necessity. To that end, Xerox should have employed a licensed dentist.

42. Xerox was an agent of the State of Texas engaged specifically for the purpose of

determining medical necessity. The third party beneficiaries of that Xerox-State of Texas

contract were Medicaid patients and Intervenor. The patients were entitled to receive orthodontic

services that were medically necessary. Intervenor was responsible for actually delivering the

orthodontic services that Xerox had deemed medically necessary. Thus, Intervenor was a third

party beneficiary that relied on Xerox's approvals.

43. Xerox breached its contract by, inter alia, failing to provide qualified staff; possibly

violating Texas law; permitting non-dentists to make detenn inations of medical necessity; and

issuing medical opinions without conducting a reasonable and prudent examination of evidence.

The breaches were material, and recurred across many different Medicaid patients and for many

years.

Plea in Intervention
Page 14 of25
44. Xerox's actions proximately caused Jntervenor's injury. Intervenor's injuries were

caused-in-fact by Xerox's actions, and they were foreseeable. Because Xerox's prior

authorization was a necessary prerequisite to providing services, lntervenor relied entirely on

Xerox's determinations regarding medical necessity; thus, Xerox's actions were the direct factual

cause of Intervenor's injuries. Xerox's actions were foreseeable in that a person of ordinary

intelligence should have anticipated that issuing a decision without actually reviewing or

considering the evidence (x-rays, photos, models, etc.) would eviscerate the credibility and

reliabiJity of the decision. Once the State assumed that Xerox's approvals were not trustworthy,

it was foreseeable that the State would demand repayment, and/or would require Intervenor to

independently do Xerox's job after the fact by proving that payment was proper because the

services were medically necessary and reimbursable under Texas Medicaid law.

45. Intervenor suffered and continues to suffer significant damage. Intervenor seeks damages

that would have given the lntervenors the benefit of the bargain by putting them in as good a

position as they would have been in if the contract had been perfonned. Intervenor seeks

reliance interest damages to restore the expenditures Intervenor made in reliance on Xerox's

contract with the state and the approvals that Xerox made under that contract. Intervenor also

seeks damages for its restitution interest to restore money sought by the Office of the Inspector

General from Intervenor. Such damages wou ld put the lntervenors in as good a position as it

would have been in if the contract had been properly fulfilled. In addition, Intervenor seeks

liquidated damages as set out in the Xerox-State of Texas contract. Intervenor has engaged legal

counsel to defend itself from the State's charges, and those legal expenses continue today.

Intervenor has incurred benefit of the bargain damages, out-of-pocket damages, lost profits, lost

future profits, loss of credit, and Joss of goodwill. Intervenor seeks recovery of actual and

Plea in Intervention
Page 15 of25
exemplary damages, interest, court costs, and attorney fees.

Breach of Contract (Promissory Estoppel)

46. Intervenor re-alleges and incorporates the above facts and allegatio ns as if fully set out

herein. In the alternative, Xerox's actions constitute promissory estoppel.

47. Xerox's prior authorizations constitute promises to Intervenor in numerous ways.

Because prior authorization was a prerequisite to furnishing services, and because Xerox was the

entity charged with discharging prior authorization duties, Interveno r reasonably, substantially,

and foreseeab ly relied on Xerox's promises.

48. Intervenor suffered and continues to suffer significant damage. [ntervenor suffered

reliance damages by investing time, labor, equipment, and o rthodontic appliances in each

Medicaid patient that Xerox approved. Intervenor has engaged legal counsel to defend itself from

the State's charges, and those legal expenses continue today. Intervenor has been required to do

Xerox's job after the fact-namely, demonstrate that the services were medically necessary and

properly reimbursable under Texas Medicaid law. lntervenor has incurred benefit of the bargain

damages, o ut-of-pocket damages, lost profits, lost future profits, loss of credit, and loss of

goodwill. All of these damages were directly and/or prox imately caused by Xerox's promises.

Intervenor seeks recovery of actual and exemplary damages, interest, court costs, and atto rney

fees.

Negligent Hiring/Negligent Supervision

49. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. Xerox's actions constitute negligent hiring and/or negligent supervision. Xerox was

required to render medical diagnoses. To that end, Xerox was required by law to employ a

licensed dentist to render a diagnosis regarding medical necessity. Xerox was also required by

Plea in Intervention
Page 16 of25
law to properly supervise its employees to make sure diagnoses were made only by licensed

dentists.

50. Xerox knew or should have known that decisions regarding medical necessity can only

be rendered by licensed personnel. Texas Occupations Code section 251.003 defines the practice

of dentistry to include a diagnosis of the human mouth and/or teeth; section 256.00 1 states that a

person may not practice dentistry without a license; section 264.1 5 l makes it a third-degree

felo ny to practice dentistry without a license.

5 1. Xerox's actions proximately caused Intervenor's injury. lntervenor's injuries were

caused-in-fact by Xerox's actions, and they were foreseeable. Because Xerox's prior

authorization was a necessary prerequisite to providing services, Intervenor relied entirely on

Xerox's determinations regarding medical necessity; thus, Xerox's actions were the direct factua l

cause of Intervenor's injuries. Xerox's actions were foreseeable in that any person of ordinary

inte ll igence should have anticipated that paying Intervenor for services that have not properly

been determ ined to be medically necessity would precipitate a demand for repayment, and/or

would require Intervenor to independently do Xerox's job after the fact by proving that payment

was proper because those services were medically necessary and were reimbursable under Texas

Medicaid law.

52. fntervenor suffered and continues to suffer significant damage. Intervenor suffered

re liance damages by investing the cost of services for each Medicaid patient that Xerox

approved. Intervenor has engaged legal counsel to defend itself from the State's charges, and

those legal expenses continue today. Intervenor suffered and continues to suffer significant

damage to its reputation, business, referral base, earnings and earning power. Intervenor has

suffered inconvenience and loss of enjoyment of li fe in that he has had to dedicate significant

Plea in Intervention
Page 17 of25
mental and personal capital to doing Xerox's job. Intervenor has suffered exemplary damages

because Xerox's conduct was grossly negligent, outrageous and malicious, and such conduct

should be penalized so that it is deterred in the future. Intervenor seeks recovery of actual and

exemplary damages, interest, court costs, and attorney fees.

Negligence

53. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. Xerox 's actions constitute negligence and gross negligence. Xerox was required to render

medical diagnoses. To that end, Xerox had a duty to employ a licensed dentist to render a

diagnosis supporting or denying medical necessity. Xerox had a duty to assure that the personnel

had appropriate education, training and experience to render such a finding. Xerox had a duty to

review the supporting prior authorization documentation (such as x-rays and photos) to

determine whether the requested services were medically necessary.

54. Xerox's actions breached the standard of care because Xerox: failed to provide prior

authorization staff that were properly licensed, qualified and experienced dental professionals;

violated the law, specifically the Dental Practice Act, by permitting non-dentists to make

determinations of medical necessity, and; issued medical opinions (prior authorizations) without

conducting a reasonable and prudent examination of evidence.

55. Xerox's actions proximately caused lntervenor's injury. intervenor' s injuries were

caused-in-fact by Xerox 's actions, and they were foreseeable. Because Xerox's prior

authorization was a necessary prerequisite to providing services, Intervenor relied entirely on

Xerox's determinations regarding medical necessity; thus, Xerox's actions were the direct factual

cause of Intervenor's injuries. Xerox's actions were foreseeable .in that any person of ordinary

intelligence should have anticipated that paying Intervenor for services that have not properly

Plea in Intervention
Page 18 of25
been detennined to be medically necessity wou ld precipitate a demand for repayment, and/or

would require Intervenor to independently do Xerox 's job after the fact.

56. Intervenor suffered and continues to suffer significant damage to its reputation, business,

referral base, earnings and earning power. Intervenor has engaged legal counsel to defend itself

from the State's charges, and those legal expenses continue today. Dr. Hieu Huynh has suffered

inconvenience and loss of enjoyment of life in that he has had to dedicate significant mental and

personal capital to doing Xerox's job. Intervenor has suffered exemplary damages because

Xerox's conduct is grossly negligent, outrageous and malicious, and such conduct should be

penalized so that it is deterred in the future. lntervenor seeks recovery of actual and exemplary

damages, interest, court costs, and attorney fees.

Negligent Misrepresentation

57. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. Xerox's actions constitute negligent misrepresentation. Xerox's actions constitute

mi srepresentations to Intervenor in numerous ways. Because, inter alia, prior authorization

approval was a prerequisite to furnishing services, these representations guided and controlled

Intervenor's responses. Intervenor justifiably relied on these representations. Further, Xerox

represented that its prior authorization approvals were dispositive of medical necessity;

Intervenor expected that, once approved, no further inquiry into the medical necessity of the

services would be required. Further, Xerox represented that its subsequent payments to

Intervenor (after the serv ices had actually been delivered) were made because services had been,

in fact, properly approved as medically necessary.

58. Xerox did not exercise reasonable care or competence in making its determinations and

representations. Xerox knew or should have known that its representations were false.

Plea in Intervention
Page 19 of25
59. Because prior authorization was a prerequisite to furnishing services, and because Xerox

was the entity charged with discharging prior authorization duties, Intervenor reasonably,

substantially, foreseeably, and justifiably relied on Xerox's representations.

60. Intervenor suffered and continues to suffer signifi cant damage. Intervenor suffered

reliance damages by investing time, labor, equipment, and orthodontic appliances in each

Medicaid patient that Xerox approved. Intervenor has engaged legal counsel to defend itself from

the State's charges, and those legal expenses continue today. Intervenor has been required to do

Xerox's job after the fact. Intervenor has incurred benefit of the bargain damages, out-of-pocket

damages, lost profits, loss of credit, and loss of goodwill. All of these damages were directly

and/or proximately cause by Xerox's negligent misrepresentations. Jntervenor seeks recovery of

actual and exemplary damages, interest, court costs, and attorney fees.

Gross Negligence I Misapplication of Fiduciary Property

6 I. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. Plaintiffs plead Xerox committed gross negligence and/or the misapplication of fiduciary

property which would entitle Intervenors to unlimited punitive damages.

B. Intervenors' Claims Against The State of Texas

Waiver of Sovereign Immunity

62. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. For a number of reasons, the State has waived sovereign immunity for claims by

Intervenor, including the facts that the State brought, threatened and/or has taken civil and/or

administrative action against lntervenors, and because the State has filed suit against Xerox.

Conspiracy/Joint Enterprise

63. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

Plea in Intervention
Page 20 of25
herein. In the alternative, fonner Deputy Inspector General Jack Stick has stated publicly that

acts and omissions of Xerox were so egregious as to be outside the course of scope of Xerox's

agency relationship with the State. Assuming same to be true, then the State conspired with

Xerox to breach the contract or allow the breach to continue, conspired to withhold funds from

Intervenor but not Xerox, and conspired to falsely accuse Intervenor of fraud/crime.

64. The State conspired with Xerox to allow Xerox to violate its various contractual duties.

The State permitted Xerox to process as many prior authorizations as possible without the

required clinical dental review and without using medically knowledgeable personnel. The State

conspired with Xerox to allow Xerox to violate State and Federal law. The State and Xerox

created a scheme to rubber stamp and/or allow no legitimate review of prior authorizations

submitted by the dentists. The conspiracy was committed with the intent to shift blame from the

State and its agent, improperly blame the lntervenors, and enrich the State and Xerox. By

recouping money from providers that were not actually to blame, the State and Xerox hoped to

limit their own liability in the event of a Federal clawback action, and/or respond to unflattering

news reports of Texas' payments for Medicaid braces. This agreement and ensuing acts of the

party to blame the dentist providers for their own improper acts and omissions is a proximate

cause of the injury to lntervenors.

Not Liable for Illegal Acts of Third Party

65. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein . As alleged by the State in Section VlTI paragraph 46 of the State' s petition, Xerox has

committed or is about to commit unlawful acts. The illegal acts of Xerox in failing to provide

proper prior authorization review in rubber stampi ng the doctors prior authorization reque.sts is

not the fault of the doctors. The doctors are not responsible for or liable to the State for the

Plea in Intervention
Page 21 of25
illegal acts of a third party for which the doctors had no control; the State should not withhold

money from the lntervenors because of the illegal acts of Xerox complained about by the State.

Breach of Contract

66. Intervenor re-alleges and incorporates the above facts and allegations as if fully set out

herein. lntervenors are a direct or third party beneficiary of the contract with Xerox and the State

of Texas. The State of Texas has breached terms of the contract by failing to supervise Xerox

and/or reviewing the work product of Xerox. This breach by State, which allowed non-

performance by Xerox, has created the pretext by which the State affirmatively sued lntervenors

for repayment. To the extent that the State has withheld money and/or made claims for damages

against lntervenors based on the contracts in question, the State has waived immunity and is

liable up to those amounts plead.

Conversion

67. Intervenor re-alleges and incorporates the above facts and allegations as if fuUy set out

herein. State and Federal law required lntervenor to request prior authorization for orthodontic

services. Those prior authorization requests were approved by Xerox, which required lntervenors

to provide the services. The State has unilaterally made a decision to that, based on the acts and

omissions of Xerox, the Intervenor should not have been paid; the State then placed Intervenor

on a payment hold. To the extent that lntervenor has provided services for which lntervenor

should be paid, and money which has been earmarked by the State for that payment but withheld,

the State has converted the funds. In addition, the States' acts/omissions are a violation of the

Texas Constitution Section 9 in that the acts/om issions constitute a seizure of money held under

the pretext of a payment hold.

Plea in Intervention
Page 22 of25
VI. Damages

68. Intervenors have suffered and are entitled to recover damages inc luding, but not limited

to loss of use of funds sequestered by the State, actual damages, damage to reputation, damage to

business, damage to earnings and earning power, inconvenience, loss of enjoyment of life, fees

and expenses, interest, punitive/exemplary damages, and attorney fees.

VU. Conclusion

69. Xerox's actions have harmed Intervenor because Xerox committed fraud, negligent

hiring, negligence, and gross neg ligence. Xerox's actions have subjected lntervenor to

unnecessary civi l and adminfatrative legal action, and that, in turn has caused additional inj ury.

Xerox's actions have required Intervenor to perform Xerox's job after-the-fact, by proving to the

State that the orthodontic services rendered were medically necessary and appropriate for

reimbursement. The State's actions have harmed Intervenor because the state's conspiracy to

improperly blame the dentists has resulted in meritless legal claims against the lntervenors and

conversion of the Intervenor's property.

VIII. Jury Demand

70. Intervenors respectfully request a trial by j ury.

IX. Request for Disclosure

71. Under Texas Rule of Civil Procedure 194, Intervenor requests that Plaintiff the State

d isclose, within SO days of the service of this request, tbe information or material described in

Rule 194.2.

72. Wherefore, premises considered, [ntervenors Atlas Dental, LP and Dr. Hieu Huynh pray

that upon final hearing of the cause, judgment be entered jointly and seve rally against the

Plea in Intervention
Page 23 of25
Plaintiff the State of Texas and Defendant Xerox State Healthcare, LLC for damages, together

with pre-judgment and post judgment interest at the legal rate, costs of court, and other such

relief to which the lntervenors may be entitled.

Respectfully ..submitted,

~ J son Ray
Texas Bar No. 240
RIGGS, ALESHIRE & RAY, P.C.
700 Lavaca, Suite 920
Austin, Texas 7870 l
(5 12) 457-9806 (Telephone)
(5 12) 457-9866 (Fax)
jray@r-alaw.com

Isl Hart Green w/ permission by J Ray
E. Hart Green
Texas Bar No. 08349290
Mitchell A. Toups
Texas Bar No. 20151600
WELLER, GREEN, TOUPS & TERRELL, L.L.P.
Post Office Box 350
Beaumont, Texas 77704-0350
(409) 838-0101 (Telephone)
(409) 832-8577 (Fax)
hartgr@wgttlaw.com
matoups@wgttlaw.com
ATTORNEYS FOR INTERVENORS
ATLAS DENTAL, LP AND DR. RIEU H UYNH

Plea in Intervention
Page 24 of25
CERTIFICATE OF SERVICE

l hereby certify that a true and correct copy of the foregoing Plea in Intervention was

served via e-mail and certified mail, return receipt requested on this 15th day of May, 2014 on

the following:

Eric J.R. Nichols
Beck Redden
515 Congress A venue, Suite 1750
Austin, Texas, 78701
ENICHOLS@beckredden.com
Attorney for Xerox Defendants

Raymond Winter
Chief, Civil Medicaid Fraud Division
Assistant Attorney General
Office of the Attorney General
P.O. Box 12548
Austin, Texas 78711 -2548
raymond.winter@texasattomeygeneral.gov
Attorney for the Plaintiff State of Texas

Plea in Intervention
Page 25 of25
CAUSE NO. D-1-GV-14-000581

DR. STEPHEN CHU, § IN THE DISTRICT COURT
INTERVENOR, §
§
VS. §
§
THE STATE OF TEXAS, §
PLAINTIFF, §
§ 53rd JUDICIAL DISTRICT
vs. §
§
XEROX CORPORATION; XEROX §
STATE HEALTHCARE, LLC; ACS §
STATE HEALTHCARE, LLC, A XEROX §
CORPORATION §
DEFENDANTS. § TRAVIS COUNTY, TEXAS

PLEA IN INTERVENTION

TO THE HONORABLE JUDGE OF SAID COURT:

NOW COMES, Dr. Stephen Chu, hereinafter Intervenor, and file this Plea in

intervention, and in support hereof, would respectfully show the Court the follow ing:

I. Parties and Service

1. Plaintiff, State of Texas, has appeared in this action and may be served with a notice of

this Plea by sending a copy to its attorney, the Attorney General of Texas, Greg Abbott, at P. 0.

Box 12548, Austin, Texas 787 l 1-2548.

2. Defendant Xerox Corporation is a corporation organized under the laws of New York has

agreed to accept service with process upon its Attorney in this suit. Defendant Xerox State

Health Care, LLC, f/k/a ACS State Healthcare, LLC (misnamed by the State of Texas as ACS

State Healthcare, LLC, a Xerox Corporation is a wholly-owned subsidiary of Xerox Corporation

organized under the laws of the State of Delaware with Texas offices at 2828 N. Haskell Ave.,

Dallas, Texas 75204, and has agreed to accept service with process upon its Attorney in this suit.

Plea in Intervention
Pagel of25
Defendant Xerox Corporation acquired Defendant ACS in 2010. On information and belief,

ACS State Healthcare, LLC, changed its name to Xerox State Healthcare, LLC, on April l, 2012.

Defendants are referred to hereinafter as "Xerox Defendants."

3. Dr. Stephen Chu is a licensed Texas dentist, approved Medicaid provider. Dr Chu can be

served through his undersigned counsel.

n. Jurisdiction and venue
4. This Court has subject-matter jurisdiction in that the amounts sought by Intervenor from

all parties (both Plaintiff and Defendants) are in excess of the minimal jurisdiction Limits of this

court. Intervenor affirmatively pleads that this suit is not governed by the expedited-actions

process in TEXAS Ruu::: OF CrvIL PROCEDURE 169 because Intervenor seeks monetary relief over

$100,000.

5. This Court has jurisdiction over all parties in this petition becau

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/4071628. Public record. Not legal advice.
