# Hardy v. Scandinavian Airlines System

> District Court, E.D. Louisiana · June 23, 2025

URL: https://www.frixlaw.com/law-library/cases/11082189

## Case

- **Court:** District Court, E.D. Louisiana
- **Decided:** June 23, 2025
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

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## Opinion text

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF LOUISIANA

SUSAN HARDY, CIVIL ACTION
Plaintiff

VERSUS NO. 21-1591

SCANDINAVIAN AIRLINES SYSTEM, SECTION: “E” (2)
Defendant

ORDER AND REASONS
Before the Court is Defendant Scandinavian Airlines System’s (“Defendant”)
Motion to Limit or Exclude Testimony of Matthew G. Robinson.1 Plaintiff Susan Hardy
(“Plaintiff”) filed an opposition.2 Defendant filed a reply.3
BACKGROUND
This action arises from an incident at the Oslo Gardermoen Airport on August 23,
2019.4 Plaintiff departed on a United Airlines flight from New Orleans to New Jersey.5 In
New Jersey, Plaintiff transferred to a flight operated by Defendant, departing from New
Jersey to Oslo, Norway.6 Plaintiff alleges that she fell to the ground while disembarking
the aircraft in Oslo, due to a five-to-six-inch gap between the bottom of the aircraft door
and the passenger boarding bridge (“PBB”) and suffered injuries.7
Relevant to the instant Motion in Limine, Plaintiff engaged expert Matthew G.
Robinson (“Mr. Robinson”), as an “aviation safety expert, accident investigator and

1 R. Doc. 97.
2 R. Doc. 105.
3 R. Doc. 110.
4 R. Doc. 25 at p. 5.
5 Id. at p. 3.
6 Id. at pp. 4-5.
7 Id. at pp. 5-6.
reconstructionist.”8 Mr. Robinson was asked “to determine the causes of injury to”
Plaintiff.9 Mr. Robinson reached four conclusions: (1) Defendant “violated requirements
to ensure” the vertical gap between the aircraft’s floor and the PBB was equal to the lower
lip of the aircraft doorsill, providing a level boarding surface; (2) Defendant “violated
International requirements to report” and investigate Plaintiff’s injury; (3) Defendant’s

“failure to warn passengers of the” gap between the aircraft floor and the PBB “led to”
Plaintiff’s injury; and (4) Defendant’s failure to conduct a safety investigation is clear
evidence of “a pathological and/or bureaucratic organizational culture.”10
In the instant motion, Defendant does not challenge Mr. Robinson’s second
opinion.11 Defendant does not contest Mr. Robinson’s qualifications as an aviation safety
expert; he clearly is an expert and will be allowed to testify in this area.12 Instead,
Defendant moves to exclude his first and third opinions because they are based on
unreliable methodologies.13 Defendant moves to exclude Mr. Robinson’s fourth opinion
based on his qualifications.14 Defendant also argues Mr. Robinson’s fourth opinion should
be excluded because (1) the opinion does not follow a reliable methodology, (2) there is
an analytical gap between the opinion and its basis, and (3) the opinion is unduly

prejudicial.15 Plaintiff opposes the motion arguing Mr. Robinson is qualified to offer his
expert opinions, used reliable methodology, and overall offers relevant and admissible
opinions.16

8 R. Doc. 105 at p. 3. Mr. Robinson states he is an “aviation safety professional” in his expert report. R. Doc.
105-3 at p. 2.
9 R. Doc. 97-2 at p. 2.
10 Id. at p. 13.
11 R. Doc. 97; R. Doc. 97-1.
12 Id.; R. Doc. 97-1.
13 R. Doc. 97.
14 R. Doc. 97-1 at pp. 16-17..
15 R. Doc. 97-1 at pp. 15-19.
16 R. Doc. 105.
LEGAL STANDARD
I. Motion in Limine Standard
“It is well settled that motions in limine are disfavored.”17 “[T]he purpose of a
motion in limine is to prohibit opposing counsel ‘from mentioning the existence of,
alluding to, or offering evidence on matters so highly prejudicial to the moving party that

a timely motion to strike or an instruction by the court to the jury to disregard the
offending matter cannot overcome its prejudicial influence on the jurors’ mind.’”18
“Evidence is relevant” if “it has any tendency to make a fact . . . of consequence in
determining the action” “more or less probable than it would be without the evidence.”19
“Evidence which is not relevant is not admissible.”20 Under Federal Rule of Evidence 403,
the Court may exclude even relevant evidence “if its probative value is substantially
outweighed by a danger of . . . unfair prejudice.”21 “‘Unfair prejudice’ . . . means an undue
tendency to suggest decision on an improper basis, commonly, though not necessarily, an
emotional one.”22
“An order in limine excludes only clearly inadmissible evidence; therefore evidence
should not be excluded before trial unless it is clearly inadmissible on all potential

grounds.”23 Instead, courts should reserve evidentiary rulings until trial so that questions
as to the evidence “may be resolved in the proper context.”24 “When ruling on motions in

17 Auenson v. Lewis, No. 94-2734, 1996 WL 457258, at *1 (E.D. La. Aug. 12, 1996) (citing Hawthorne
Partners v. AT & T Techs., Inc., 831 F. Supp. 1398, 1400 (N.D. Ill. 1993)).
18 MGMTL, LLC v. Strategic Tech., No. 20-2138, 2022 WL 594894, at *2 (E.D. La. Feb. 28, 2022).
19 FED. R. EVID. 401 (emphasis added).
20 FED. R. EVID. 402.
21 FED. R. EVID. 403.
22 Old Chief v. United States, 519 U.S. 172, 180 (1997).
23 Rivera v. Robinson, 464 F. Supp. 3d 847, 853 (E.D. La. 2020) (quoting Auenson, 1996 WL 457258, at
*1)).
24 Auenson, 1996 WL 457258, at *1.
limine, the Court ‘maintains great discretion [as to] evidentiary determinations.’”25 If the
evidence is not clearly inadmissible on all grounds, it is better for the court to decline to
rule in advance of trial so that it will have the opportunity to resolve issues in context.
II. Federal Rule of Evidence 702 Standard
Rule 702 of the Federal Rules of Evidence governs the admissibility of expert

witness testimony:
A witness who is qualified as an expert by knowledge, skill, experience,
training, or education may testify in the form of an opinion or otherwise if:
(a) the expert’s scientific, technical, or other specialized knowledge will help
the trier of fact to understand the evidence or to determine a fact in issue;
(b) the testimony is based on sufficient facts or data; (c) the testimony is the
product of reliable principles and methods; and (d) the expert has reliably
applied the principles and methods to the facts of the case.26

Testimony from a qualified expert is admissible only if it is both relevant and reliable.27
Thus, the threshold inquiry is whether the expert witness possesses the requisite
qualifications to render an opinion on particular subject matter.28
If the expert’s qualifications are found to be sufficient, the court must then examine
whether the expert’s opinions are reliable and relevant.29 The United States Supreme
Court’s decision in Daubert v. Merrell Dow Pharmaceuticals, Inc.,30 provides the
analytical framework for determining whether expert testimony is admissible under Rule
702. “Under Daubert, Rule 702 charges trial courts to act as ‘gate-keepers,’ making a
‘preliminary assessment of whether the reasoning or methodology underlying the

25 Jackson v. State Farm Fire & Cas. Co., 656 F. Supp. 3d 676 (W.D. La. 2023) (quoting Parker v. John W.
Stone Oil Distribs., L.L.C., No. 18-3666, 2019 WL 5212285, at *2 (E.D. La. Oct. 16, 2019)).
26 FED. R. EVID. 702.
27 Pipitone v. Biomatrix, Inc., 288 F.3d 239, 244 (5th Cir. 2002).
28 Wagoner v. Exxon Mobil Corp., 813 F. Supp. 2d 771, 798 (E.D. La. 2011); see also Wilson v. Woods, 163
F.3d 935, 937 (5th Cir. 1999) (“A district court should refuse to allow an expert to testify if it finds that the
witness is not qualified to testify in a particular field or a given subject.”).
29 United States v. Valencia, 600 F.3d 389, 424 (5th Cir. 2010).
30 509 U.S. 579 (1993).
testimony is scientifically valid,’”31 and of whether that reasoning or methodology “can be
reliably applied to the facts of the case.”32 The party offering the expert opinion must show
by a preponderance of the evidence that the expert’s testimony is reliable and relevant.33
“[E]xpert testimony proffered” must be “sufficiently tied to the facts of the case
that it will aid the jury in resolving a factual dispute.”34 This is essentially a relevance

requirement.35 With respect to the proper scope of expert testimony, Rule 704 provides
that “testimony in the form of an opinion or inference otherwise admissible is not
objectionable because it embraces an ultimate issue to be decided by the trier of fact.”36
Nevertheless, “[i]f the expert’s testimony brings no more to the finder of fact than the
lawyers can offer in argument, the expert’s opinions should be excluded.”37
As a general rule, questions relating to the bases and sources of an expert’s opinion
affect the weight of the evidence rather than its admissibility, and should be left for the
finder of fact.38 Thus, “[v]igorous cross-examination, presentation of contrary evidence,
and careful instruction on the burden of proof are the traditional and appropriate means
of attacking shaky but admissible evidence.”39 The Court is not concerned with whether
the opinion is correct, but whether the preponderance of the evidence establishes that the

31 See Pipitone, 288 F.3d at 243-44 (quoting Daubert, 509 U.S. at 592-93).
32 Valencia, 600 F.3d at 423-24; Knight v. Kirby Inland Marine Inc., 482 F.3d 347, 352 (5th Cir. 2007).
See also Burleson v. Tex. Dep’t of Crim. Just., 393 F.3d 577, 584 (5th Cir. 2004); Bocanegra v. Vicmar
Servs., Inc., 320 F.3d 581, 584–85 (5th Cir. 2003).
33 Mathis v. Exxon Corp., 302 F.3d 448, 459-60 (5th Cir. 2002).
34 Denley v. Hartford Ins. Co. of Midwest, No. 07-4015, 2008 WL 2951926, at *3 (E.D. La. July 29, 2008)
(citing Daubert, 509 U.S. at 591).
35 Cunningham v. Bienfang, 2002 WL 31553976 (N.D. Tex. Nov. 15, 2002).
36 FED. R. EVID. 704.
37 Sudo Properties, Inc. v. Terrebone Parish Consol. Gov’t, No. 04-2559, 2008 WL 2623000, at *8 (E.D.
La. July 2, 2008).
38 See Primrose Operating Co. v. Nat’l Am. Ins. Co., 382 F.3d 546, 562 (5th Cir. 2004).
39 Pipitone, 288 F.3d at 250 (quoting Daubert, 509 U.S. at 596).
opinion is reliable.40 “It is the role of the adversarial system, not the court, to highlight
weak evidence.”41
Rule 702 requires an expert to base his or her testimony on “sufficient facts or
data.” This requires exclusion of opinions based on “insufficient, erroneous
information.”42 But experts may rely on one version of a disputed fact, and “reliable expert

testimony often involves estimation and reasonable inferences from a sometimes
incomplete record.”43 Thus, the presence of unknown variables in an expert’s opinion do
not necessarily render that opinion unreliable or unhelpful to the jury.44
LAW AND ANALYSIS
I. Mr. Robinson may not offer his first opinion that Defendant violated
a “requirement” that a level boarding surface be provided.

Defendant moves to exclude Mr. Robinson’s opinion that Defendant “violated
requirements to ensure the vertical gap between the aircraft cabin floor and [PBB] was
equal to the lower lip of the aircraft doorsill.”45 Defendant argues “too great an analytical
gap exists between Robinson’s opinions and the underlying facts” because Mr. Robinson
relies on the Federal Aviation Administration’s (“FAA”) Advisory Circular No. 150/5220-
21C in forming this opinion (the “FAA Advisory Circular”).46 Defendant attacks Plaintiff’s
reliance on the FAA Advisory Circular because it is nonbinding in Oslo.47 Furthermore,
Defendant cites an International Transport Association (“IATA”) publication that does

40 See Johnson v. Arkema, Inc., 685 F.3d 452, 459 (5th Cir. 2012).
41 Primrose, 382 F.3d at 562.
42 See Moore v. Int’l Paint, L.L.C., 547 Fed. App’x 513, 515 (5th Cir. 2013) (quoting Paz v. Brush Engineered
Materials, Inc., 555 F.3d 383, 389 (5th Cir. 2009)).
43 See id. at 515-16.
44 See Bocanegra, 320 F.3d at 589-90.
45 R. Doc. 97-1 at pp. 13-14; R. Doc. 105-3 at p. 13.
46 R. Doc. 97-1 at pp. 13-14.
47 Id.
not require the aircraft door be even with the PBB.48 Defendant claims this “IATA GOM”
is binding in Oslo.49
In opposition, Plaintiff admits “the FAA Advisory Circular is not binding on
[Defendant] under European law.”50 Still, Plaintiff argues the FAA Advisory Circular “is
an internationally recognized best practice and technical benchmark.”51 In Mr. Robinson’s

supplement to his expert report, he admits the FAA Advisory Circulars is “advisory,”
“informational,” and “not regulatory.”52
Because the FAA Advisory circular is not binding under European law, is
“advisory/informational,” and is “not regulatory,”53 Mr. Robinson may not testify that
Defendant violated a “requirement” that there be no vertical gap between the aircraft door
and the PBB. Mr. Robinson’s opinion on this issue is not wholly unreliable. Mr. Robinson
may testify based on his knowledge and experience as to the types of and operations of
PBBs, what the best practice is regarding height of a PBB in relation to aircraft doors,
whether Defendant’s conduct complied with the best practice, and his measurement of
the vertical gap (distance) between the aircraft door and the PBB on this flight. Cross-
examination, presentation of contrary evidence, and careful instruction on the burden of

proof is the proper means of attacking Mr. Robinson’s opinion regarding the gap between
the aircraft floor and the PBB, not a Daubert motion.54 The bases and sources of Mr.
Robinson’s opinion affect the weight of the evidence rather than its admissibility and

48 Id.; R. Doc. 97-9.
49 R. Doc. 97-1 at pp. 13-14.
50 R. Doc. 105 at p. 21.
51 Id. at pp. 21-22.
52 R. Doc. 105-4 at p. 1.
53 Id.; R. Doc. 105 at p. 21.
54 Pipitone, 288 F.3d at 250 (internal quotation marks omitted) (quoting Daubert, 509 U.S. at 596).
should be left for the finder of fact to judge.55 At trial, Plaintiff will have the opportunity
to conduct a vigorous cross-examination of Mr. Robinson to identify weaknesses in his
testimony and to attack his credibility.56
II. Mr. Robinson may offer his third opinion on the cause of Plaintiff’s
injuries.

Next, Defendant moves to exclude Mr. Robinson’s opinion that Plaintiff’s fall
resulted from (1) the height difference between the aircraft door and the PBB, and (2)
Defendant’s failure to warn Plaintiff of this height difference.57 Defendant argues for
exclusion of Mr. Robinson’s causation opinions because the opinions rely on Mr.
Robinson’s unsworn interview with Plaintiff rather than contradictory sworn deposition
testimony of Plaintiff.58 In her interview with Mr. Robinson on March 10, 2025,59 Plaintiff
reported the flight crew did not warn passengers of the gap between the aircraft door and
the PBB.60 Plaintiff also recounted how the accident occurred.61 Mr. Robinson’s expert
report is dated March 13, 2025.62 A month later, during her deposition on April 17, 2025,
Plaintiff testified she did not remember whether the flight crew warned of the gap or how
she fell.63

55 See Primrose, 382 F.3d at 562; Rosiere v. Wood Towing, LLC, No. 07-1265, 2009 WL 982659, at *1 (E.D.
La. Apr. 8, 2009) (citing United States v. 14.38 Acres of Land, More or Less Situated in Leflore Cnty., 80
F.3d 1074, 1077 (5th Cir. 1996)) (emphasis added); Wolfe v. McNeil-PPC, Inc., No. 07-348, 2011 WL
1673805, at *6 (E.D. Pa. May 4, 2011).
56 See id. (“[W]hile exercising its role as a gate-keeper, a trial court must take care not to transform a
Daubert hearing into a trial on the merits.”).
57 R. Doc. 97-1 at pp. 9-13.
58 Id.
59 R. Doc. 97-2 at p. 11.
60 R. Doc. 105-3 at pp. 4, 11; R. Doc. 97-5 at pp. 4-6.
61 R. Doc. 105-3 at pp. 4, 11; R. Doc. 97-5 at pp. 4-6.
62 R. Doc. 97-2 at p. 1.
63 R. Doc. 97-3 at pp. 1, 6, 10-13.
Defendant argues Mr. Robinson’s decision to credit unsworn testimony over sworn
testimony “improperly infringes on the role of the trier of fact.”64 Defendant further argues
Mr. Robinson’s opinion is unreliable because he “did not provide any methodology to
support his decision to wholly ignore Ms. Hardy’s deposition testimony.”65
In opposition, Plaintiff argues Mr. Robinson’s opinion is “relevant and reliable.”66

Plaintiff argues there was no contradiction between Plaintiff’s sworn deposition
testimony and the statements relied upon by Mr. Robinson.67
In Mr. Robinson’s report, he describes Plaintiff’s accident: “[u]pon stepping out of
the aircraft, with her right foot onto the PBB while her left foot remained in contact with
the aircraft, the excessive vertical gap created an unexpected, dangerous, and unsafe
condition of the aircraft’s exit way, causing [Plaintiff] to fall down onto the PBB.”68 Mr.
Robinson attested that this version of the facts came from an unrecorded conversation
with Plaintiff about a month prior to her deposition.69 Defendant argues the facts that
appear in Mr. Robinson’s report are contradicted by the testimony in Plaintiff’s
deposition.70 During her deposition, Plaintiff attested that she recalls only “tumbling out
of the plane,” and does not remember where she was looking when she exited the aircraft

or whether she led with her left or right foot as she stepped out of the aircraft.71 Plaintiff
further testified that she “assume[s] . . . the location of the [PBB], that it was not a normal
step,” caused her fall.72

64 R. Doc. 97-1 at p. 12.
65 Id. at p. 11.
66 R. Doc. 105 at pp. 17-18.
67 Id. at p. 15.
68 R. Doc. 105-3 at p. 4.
69 R. Doc. 97-5 at pp. 4-6.
70 R. Doc. 97-1 at p. 10.
71 See R. Doc. 97-3 at pp. 10-12.
72 Id. at p. 13.
In Mr. Robinson’s interview with Plaintiff, he reports that Plaintiff “stated that at
no time was she warned nor made aware of the excessive vertical gap between the aircraft
cabin floor and the PBB.”73 Defendant argues this statement is contradicted by Plaintiff’s
deposition testimony.74 At her deposition, Plaintiff attested she “does not recall” the
announcements made when she landed in Oslo.75

Mr. Robinson’s opinion is not unreliable simply because it is based in part on his
interview with Plaintiff.76 “The number of sources on which an expert may reasonably rely
‘is virtually infinite,’ and such sources include interviews . . . and general knowledge or
experience.”77 For example, in Doctor’s Hospital of Jefferson, Inc. v. Southeast Medical
Alliance, Inc., the plaintiff argued for exclusion an expert’s survey data because the data
was based on “informal conversations” that were “inherently unreliable.”78 The court
rejected this argument because the plaintiff did not show “that the interviews held by [the
expert were] not an information-gathering device reasonably relied on by” similar
experts.79 The court explained that “the interviews upon which [the expert] base[d] his
opinion go more toward the weight rather than admissibility of his opinion.”80
Whether Mr. Robinson relied upon adequate information goes to the weight to be

assigned to his testimony, as it involves the bases and sources upon which he relied in

73 R. Doc. 105-3; R. Doc. 97-5 at p. 13.
74 R. Doc. 97-1 at pp. 10-11.
75 R. Doc. 97-3 at p. 6.
76 Sinclair v. State Farm Fire & Cas. Co., No. 09-447, 2010 WL 8150678, at *3-4 (E.D. La. Feb. 10, 2010)
(“The fact that [the expert] relied on the plaintiffs’ statements in forming his expert opinion does not render
his testimony unreliable. In the event that the [c]ourt determines that any underlying inadmissible hearsay
statements should be disclosed to the jury, [the defendant] may request a limiting instruction. In addition,
[the defendant] may call or cross-examine the plaintiffs as witnesses if it so chooses.”).
77 Hecker v. Bay Towing Corp., No. 04-1981, 2006 WL 6153347, at *2 (E.D. La. Feb. 8, 2006) (citing JACK
B. WEINSTEIN AND MARGARET A. BERGER, 4 WEINSTEIN’S FEDERAL EVIDENCE § 703.04[3], at 703-15 to 703-
20 (2d ed. 2005)).
78 878 F. Supp. 884, 886-87 (E.D. La. 1995).
79 Id. at 887.
80 Id.
reaching his conclusions in this case. The difference between Plaintiff’s recall during Mr.
Robinson’s interview and during her deposition “may be attacked on cross-examination,
but the Court cannot say that the [reliance on Plaintiff’s interview] reaches the level of
‘altered facts and speculation’ designed to bolster Plaintiff’s position.”81 Mr. Robinson
may testify with respect to the mechanics of the accident and his opinion regarding the

cause of the accidence.
III. Mr. Robinson may not offer his fourth opinion on Defendant’s
organizational culture.

Defendant moves to exclude Mr. Robinson’s fourth opinion that “Defendant’s
failure to conduct a safety Investigation and provide safety recommendations is clear
evidence of a pathological and/or bureaucratic organizational culture.”82 Quoting the
Handbook of Aviation Human Factors (the “Handbook”), Mr. Robinson includes in his
report the statement that pathological organizations handle anomalies or problems
through suppression, which “does not make the problem go away.”83 He further opines
that, “Bureaucratic organizations tend to be good at routine or predictable problems,”84
and that these organizations “sometimes make light of . . . problems or only address those
immediately presenting themselves, and the underlying causes may be left untouched.”85
Plaintiff cites to Mr. Robinson’s education, work history and certification as an
HFACS Professional as proof of his qualifications.86 Mr. Robinson earned his master’s
degree in 2006 and earned his certification between 2006 and 2009. At a minimum, Mr.

81 Arnold v. Canal Barge Co., No. 13-4966, 2014 WL 2465313, at *3 (E.D. La. June 2, 2014) (citing Moore,
547 Fed. App’x at 515).
82 R. Doc. 97-1 at pp. 14-19; R. Doc. 105-3 at p. 13.
83 R. Doc. 105-3 at p. 11.
84 Id. at p. 12.
85 Id.
86 R. Doc. 105 at pp. 3-6; R. Doc. 105-2 at pp. 12-13; R. Doc. 105-1 at p. 5.
Robinson’s training was over fifteen years ago.87 Further, Mr. Robinson’s HFACS
Professional certification is the only specialized training he has received in
“organizational culture.”88 To receive this certification, Mr. Robinson attended two-to-
three eight hour days of training.89 Tellingly, neither the word “corporate” nor the word
“culture” appear on Mr. Robinson’s curriculum vitae.90

Plaintiff argues Mr. Robinson was instructed “on Safety Management Systems and
Human Factors, which explicitly encompass organizational culture and risk mitigation
practices.”91 Plaintiff cites to Mr. Robinson’s curriculum vitae to show that “Mr. Robinson
routinely performs evaluations of organizational culture in hazard analysis, systemic risk
auditing, and accident/incident reviews.”92 Plaintiff also argues “Mr. Robinson is a
Certified Human Factors Analysis and Classification Professional. This certification
provides professionals with knowledge of the aspects and components of organizational
cultures, including supervisory deficiencies, that lead to aviation accidents.”93 Plaintiff
relies on Mr. Robinson’s master’s degree in aviation systems safety from Embry-Riddle
Aeronautical University.94 This program focused specifically on the characteristics and
analyzation of the different types of organizational cultures.”95 Plaintiff point out that Mr.

Robinson was allowed “to opine on the aspects of [a defendant]’s corporate culture that
led to that helicopter accident” in a separate case in a New York state court.96

87 R. Doc. 105-2 at pp. 12-13; R. Doc. 105-1 at p. 5.
88 R. Doc. 105-2 at pp. 12-13; R. Doc. 105-1; R. Doc. 105 at pp. 4-6.
89 R. Doc. 105-2 at pp. 12-13.
90 R. Doc. 105-1.
91 R. Doc. 105 at p. 4.
92 Id. at pp. 4-5 (citing R. Doc. 105-1).
93 Id. at p. 5 (citing R. Doc. 105-2 at pp. 12-13).
94 Id. at p. 5.
95 Id. at pp. 5-6.
96 Id. at p. 9.
Plaintiff requests that Mr. Robinson be allowed to offer opinion testimony as to
Defendant’s “organizational safety culture.”97 Plaintiff asserts Mr. Robinson’s
qualifications to offer this opinion testimony include his education, work experience, and
certification as a “Human Factors Analysis and Classification professional, CHP,” also
known as a “Certified HFACS Professional.”98 Mr. Robinson attended a two-to-three day

course offered by HFACS, Inc. to receive this certification.99 Mr. Robinson obtained his
certification sometime “between 2006 and 2007.”100
Defendant argues Mr. Robinson does not have the qualifications to offer an
opinion on Defendant’s organizational culture because Mr. Robinson “does not have the
requisite educational or professional background to evaluate the organizational culture of
privately held airlines or any other private institutions.”101 Defendant argues Mr.
Robinson did not follow a reliable methodology because there is an analytical gap between
Mr. Robinson’s opinion on Defendant’s organizational culture and the basis for his
opinion. Finally, Defendant argues Mr. Robinson’s opinion on Defendant’s organizational
culture is unduly prejudicial, of little relevance to Defendant’s liability in this case, and
risks confusing the jury.102

Defendant further argues for exclusion of Mr. Robinson’s opinion on Defendant’s
organizational culture based on his methodology because Mr. Robinson overly relies upon
the Handbook in reaching his opinion.103 The Handbook states that, “[a]lthough
Westrum’s schema,” which includes pathological and bureaucratic organization types, “is

97 R. Doc. 105-3 at pp. 11-13.
98 R. Doc. 105-2 at pp. 12-13.
99 Id.
100 R. Doc. 105-2 at pp. 13.
101 R. Doc. 97-1 at pp. 16-17.
102 Id. at pp. 18-19.
103 Id. at pp. 15-16.
intuitive and is well known in the aviation community, it is yet to be shown through
quantitative studies that ‘generativity’ correlates with safety.”104 The Handbook is the only
source Mr. Robinson cites in forming his opinion on Defendant’s organizational culture.105
In response to the Court’s inquiry into the cases in which Mr. Robinson has been
qualified as an expert in court, with special emphasis on those involving organizational

safety culture or human factor analysis, the Plaintiff identified six cases in which Mr.
Robinson served as an expert and provided the reports for three of them. In the case from
the United States District Court for the District of New Mexico, the case settled before
trial and there was no finding by the Court that Mr. Robinson was qualified to offer an
opinion on organizational safety culture.106 In his report in the New Mexico case, which
involved the crash of a turboprop aircraft, Mr. Robinson states “a human factors analysis
is appropriate to contextualize the MC’s actions and ejection decision-making after entry
into the spiral dive.”107 His analysis centered on the “foreseeable human/pilot responses
to unexpected and dynamic scenarios.”108 The human factor analysis in the New Mexico
case, involving the decisions made by a “TOPGUN aviator” dealing with a diving airplane,
has little to no relevance to the opinion offered in this case.

Plaintiff cites a case from the Supreme Court of the State of New York for New York
County in which “Mr. Robinson was accepted by th[e] court as an expert witness to opine
on the aspects of [the defendant’s] corporate culture that led to” a helicopter accident.109

104 R. Doc. 97-10 at pp. 5-6.
105 R. Doc. 105-3 at pp. 11-13.
106 Martinez v. Emraer S.A., No. 21-570 (D.N.M.) (docket sheet).
107 Martinez, R. Doc. 156-3, at p. 19 (D.N.M. Mar. 15, 2024).
108 Id.
109 R. Doc. 105 at p. 9 (citing Cadigan v. Liberty Helicopters, 2024 NY Slip Op. 31871(U) (Sup. Ct. N.Y.
Cnty. May 31, 2024)).
There was no challenge to Mr. Robinson’s qualifications.110 In the New York case, Mr.
Robinson did an extensive evaluation of the defendant’s safety programs, staffing, and
training and concluded “Liberty did not have a robust safety management structure in
place.”111 In the case now before the Court, the Plaintiff provided no evidence that Mr.
Robinson did an extensive analysis of the Defendant’s operations, staffing, training, and

safety structure. Instead, he provides as the basis for his opinion only the fact that
Defendant did not do what he considered to be a proper “investigation of the accident”
after it occurred.
Mr. Robinson also was hired as an expert witness in a case before the United States
District Court for the Middle District of Tennessee. The case settled before trial.112 There
was no court decision that Mr. Robinson was qualified to testify as an expert.113 Based on
the report provided, Mr. Robinson did not offer an opinion on organizational safety
culture.114 Mr. Robinson served as an expert in a case before the United States District
Court for the Southern District of Georgia. Plaintiff admits Mr. Robinson did not issue an
opinion regarding organizational safety culture in that case.115 As for the remaining two
cases Plaintiff identifies in which Mr. Robinson was hired as an expert, Plaintiff admits

these cases “involve human factors inquiries that are less relevant to Mr. Robinson’s work
in this case.”116 The cases in which Mr. Robinson has testified on organizational culture

110 R. Doc. 105-2 at pp. 10-11.
111 Expert Report of Matthew G. Robinson in Cardigan v. Liberty Helicopters, at p. 17 (Nov. 30, 2022) (on
file with the Court).
112 Dwyer v. Sw. Airlines Co., No. 16-3262 (M.D. Tenn.) (docket sheet).
113 Id.
114 Expert Report of Matthew G. Robinson in Dwyer v. Sw. Airlines Co. (Mar. 24, 2019) (on file with the
Court).
115 Letter from Plaintiff’s Counsel to the Court (June 17, 2023) (on file with the Court); see Cocke v. United
States, No. 19-169 (S.D. Ga.).
116 Letter from Plaintiff’s Counsel to the Court (June 17, 2023) (on file with the Court).
are distinguishable from this case both in terms of the cultural issues before this Court
and the evidence Mr. Robinson gathered and considered in forming his opinion.
The Court is not convinced Mr. Robinson’s qualifications are sufficient for him to
render an expert opinion on Defendant’s organizational safety culture. His only
specialized training in this field consists of, at a maximum, twenty-four hours over a

three-day period.117 Even if Mr. Robinson were qualified to offer an expert opinion on
Defendant’s organizational safety culture, his opinion in this case is unreliable. Mr.
Robinson cites only to Defendant’s failure to investigate Plaintiff’s incident, Defendant’s
failure to change the gap between the aircraft door and the PBB, and the Handbook in
support of his organizational safety culture opinion.118 Mr. Robinson testified to this at his
deposition:
Q: You cite -- you note in your report at page 11, “The pathological
organization typically chooses to handle anomalies by using suppression or
encapsulation.” And you note 6 on page 12 that, “Bureaucratic organizations
tend to be good at routine or predictable problems. They do not actively
create pathogens at the rate of pathological organizations, but they are not
very good at spotting or fixing them.” And you conclude that [Defendant]
has a pathological and/or bureaucratic organizational structure; is that
what you concluded?

A: Yes.

Q: What evidence do you have that [Defendant] chooses to handle
anomalies by using suppression.

A: By the very fact that I never received any type of incident, accident report
from [Defendant] and subsequent investigation to prevent this again. That’s
a huge red flag. Somebody gets hurt on an airplane, you want to prevent it
from happening again, so you go in and investigate. You do a report as
required by ICAO, which they didn’t do, which is another red flag. So they
either shirk the responsibility to investigate or they just didn’t do it at all, or
they didn’t know that that requirement existed. Either way, it’s a huge

117 R. Doc. 105-2 at pp. 12-13.
118 Id. at pp. 17-22; R. Doc. 105-3 at pp. 11-13.
indicator of a pathological and/or bureaucratic organizational culture at
[Defendant].119

Most importantly, during his deposition, Mr. Robinson could not cite specific
evidence to support his opinion.120 Mr. Robinson did not reference any information about
Defendant’s operations, its corporate culture, or its demonstrated patterns and practices.
His opinion is based solely on his reading of the Handbook and the fact that Defendant
did not do an investigation after Plaintiff’s accident. This is not sufficient to provide a
sound methodology for his opinions.121 Furthermore, the probative value of Mr.
Robinson’s opinion that Defendant’s corporate culture caused the Plaintiff’s injuries is
substantially outweighed by the danger of unfair prejudice against Defendant, confusing
the issues, misleading the jury, and wasting time.122 Accordingly, the Court precludes Mr.
Robinson from offering opinions about Defendant’s organizational safety culture under
Rules 402, 403, and 702.
CONCLUSION
IT IS ORDERED that Defendant’s Motion to Limit or Exclude Testimony of
Matthew G. Robinson is GRANTED IN PART and DENIED IN PART.123
IT IS FURTHER ORDERED that Mr. Robinson may not offer his first opinion
that Defendant violated a “requirement” that there be no vertical gap between the aircraft
door and the PBB. Mr. Robinson may testify based on his knowledge and experience as to

119 R. Doc. 105-2 at pp. 17-18.
120 R. Doc. 97-1 at pp. 17-18.
121 See Tajonera v. Black Elk Energy Offshore Operations, L.L.C., No. 13-0366, 2016 WL 8274173, at *8
(E.D. La. May 26, 2016) (“Because the [c]ourt cannot credit the reliability of the methodology used by
Hughett—which, according to his deposition, appears to have consisted of, at most, calling up certain
unnamed and unmemorable sources and recalling fragments of assessments concerning BEEOO’s
reputation that were read or heard in unknown places—the [c]ourt concludes that Hughett’s testimony
regarding BEEOO’s reputation and culture is unreliable and will not assist a trier of fact.”).
122 See VLSI Tech. LLC v. Intel Corp., No. 18-966, 2022 WL 2304112, at *1 (D. Del. June 27, 2022).
123 R. Doc. 97. Mr. Robinson’s testimony as to his second opinion was not challenged.
the types of and operations of PBBs, what the best practice is regarding the height of a
PBB in relation to an aircraft door, whether Defendant’s conduct complied with the best
practice, and his measurement of the vertical gap (distance) between the aircraft door and
the PBB on the flight.
IT IS FURTHER ORDERED Mr. Robinson may offer this third opinion on the
cause of Plaintiffs accident.
IT IS FURTHER ORDERED that Mr. Robinson may not offer his fourth opinion
that Defendant’s failure to conduct a safety investigation and provide safety
recommendations is clear evidence of a pathological and/or bureaucratic organizational
culture.
New Orleans, Louisiana, this 23rd day of June, 2025.
Suze YM
SUSTE uORnay
UNITED STATES DISTRICT JUDGE

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/11082189. Public record. Not legal advice.