# WHITTON E. NORRIS, THIRD v. JULIE A. NORRIS (And a Companion Case).

> Massachusetts Appeals Court · May 29, 2025

URL: https://www.frixlaw.com/law-library/cases/11061299

## Case

- **Court:** Massachusetts Appeals Court
- **Decided:** May 29, 2025
- **Precedential status:** Unpublished
- **Opinion:** Opinion
- **Cited by:** 0 later opinions in the Frix Law Library

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## Opinion text

NOTICE: Summary decisions issued by the Appeals Court pursuant to M.A.C. Rule
23.0, as appearing in 97 Mass. App. Ct. 1017 (2020) (formerly known as rule 1:28,
as amended by 73 Mass. App. Ct. 1001 [2009]), are primarily directed to the parties
and, therefore, may not fully address the facts of the case or the panel's
decisional rationale. Moreover, such decisions are not circulated to the entire
court and, therefore, represent only the views of the panel that decided the case.
A summary decision pursuant to rule 23.0 or rule 1:28 issued after February 25,
2008, may be cited for its persuasive value but, because of the limitations noted
above, not as binding precedent. See Chace v. Curran, 71 Mass. App. Ct. 258, 260
n.4 (2008).

COMMONWEALTH OF MASSACHUSETTS

APPEALS COURT

24-P-238
24-P-248

WHITTON E. NORRIS, THIRD

vs.

JULIE A. NORRIS (and a companion case1).

MEMORANDUM AND ORDER PURSUANT TO RULE 23.0

These related appeals arise from a judgment ordering the

plaintiff father to pay postminority child support (2018

judgment). After his second appeal arising from the 2018

judgment, a panel of this court remanded for further findings.

See Norris v. Norris, 99 Mass. App. Ct. 1129, slip op. at 4-5

(2021) (Norris II). Following that remand, a judge of the

Probate and Family Court issued a corrected further judgment

(dated September 26, 2023) (2023 judgment), from which the

father now appeals. The father also appeals the sua sponte

dismissal of his related complaint against the Massachusetts

1Whitton E. Norris, Third vs. Department of Revenue, Child
Support Enforcement Division.
Department of Revenue (DOR), by which he sought to enjoin DOR's

collection of postminority child support and to be reimbursed

for alleged overpayments. We affirm the judgment dismissing the

DOR matter in its entirety and the 2023 judgment in part, like

the panel before us, and we remand Norris v. Norris for findings

with respect to the calculation of the postminority child

support and arrearage.

1. Postminority support. The father first maintains that

the Probate and Family court did not have jurisdiction to order

postminority child support. This claim was addressed and

rejected by the panel in Norris II, which reasoned that "the

father has given us no reason to conclude that the judge erred

in making an equitable award of postminority child support" and

"the judge amply explained his rationale in a detailed decision

that reflected a clear and correct understanding of the legal

principles and constraints involved in the award of postminority

child support." Norris II, No. 20-P-984, slip op. at 3, citing

Eccleston v. Bankosky, 438 Mass. 428 (2003) and related cases.

"An issue once decided, should not be reopened unless the

evidence on a subsequent trial was substantially different,

controlling authority has since made a contrary decision of the

law applicable to such issues, or the decision was clearly

erroneous and would work a manifest injustice" (quotations and

citations omitted). King v. Driscoll, 424 Mass. 1, 8 (1996).

2
None of those circumstances are present here; it remains "clear

from the judge's decision . . . that the child is

'incapacitated,' consistent with the statutory scheme for

guardianship, and for an equitable award of postminority support

under Vaida v. Vaida, 86 Mass. App. Ct. 601 (2014)." Norris II,

No. 20-P-984, slip op. at 2 n.6.

The father also contends that the corrected 2023 judgment

did not provide an adequate explanation for the amount of

postminority support. We agree. The order must be "reasonable

in light of all the circumstances, including the child's needs

and the divorced father's ability to pay." Feinberg v. Diamant,

378 Mass. 131, 136 (1979).

The prior panel remanded because, in the 2018 judgment, the

"judge did not explain how he arrived at the monthly payment

amount . . . except to say that it was a continuation of the

amount previously awarded . . . which in turn was based on an

agreement between the parties." Norris II, No. 20-P-984, slip

op. at 3. The panel noted that the decision did not "indicate

why the amount awarded in 2012 (when at least one, and perhaps

even both, of the children was emancipated) remained the

appropriate amount in 2018." Id. Following remand, the

corrected 2023 judgment reasoned only that the Massachusetts

Child Support guidelines calculated the father's obligation "at

an amount equal to or greater than his current obligation of

3
$1,022/month," the father can pay that amount, and there was "no

change in circumstances" that would warrant a change from the

2012 amount. This reasoning was not adequate to respond to the

order of the prior panel; it improperly applied a standard for

post-divorce modifications (court finding of "a material and

substantial change in the circumstances of the parties," G. L.

c. 208, § 28) to explain the postminority payment obligation and

did not clarify why, as an equitable award under G. L. c. 215,

§ 6, that amount was appropriate to meet the child's needs. See

Feinberg, 378 Mass. at 136-137. Accordingly, we must remand for

further proceedings to establish the amount of postminority

child support, why the amount is reasonable in light of all the

circumstances, and any arrearage related to it.

2. The DOR complaint. We review the dismissal of a

complaint de novo, accepting the plaintiff's well-pleaded

factual allegations as true and considering whether they "raise

a right to relief above the speculative level" (citation

omitted). Iannacchino v. Ford Motor Co., 451 Mass. 623, 636

(2008). "[A] pleading must include 'factual allegations

plausibly suggesting (not merely consistent with) an entitlement

to relief.'" Martinez v. Martinez-Cintron, 93 Mass. App. Ct.

202, 204 (2018), quoting Iannacchino, supra. "[W]e can affirm

the judgment on any grounds fairly addressed by the record."

4
Marculetiu v. Safety Ins. Co., 98 Mass. App. Ct. 553, 562

(2020).

a. Count I. The father sought a declaratory judgment

terminating the existing income withholding orders (IWO)

because, he asserted, he had satisfied all unpaid child support

arrears under G. L. c. 208, § 28. As support for this claim,

the father cited an April 2021 document notifying the father's

employer that it was no longer obligated to withhold his income.

Although we are skeptical that the allegations were

sufficient to support the father's claim, we need not analyze

that question because the father's contention is procedurally

barred.2 Before seeking judicial relief, he was required to

exhaust his administrative remedies with the DOR. See Buffalo-

Water 1, LLC v. Fidelity Real Estate Co., LLC, 481 Mass. 13, 18

n.8 (2018) ("[w]here the relief sought through a declaratory

judgment claim involves administrative action, we further

require the plaintiff to show that all available administrative

2 In October 2017, the father admitted to not having made
child support payments after the 2015 judgment, at which point
he was $28,308.16 in arrears. At the time of the 2018 judgment,
his existing child support arrears totaled $39,566.16 (less any
amount paid between February 2015 and January 2017). Other than
the termination form, we find no support in the record for his
claim that those arrears are "fully repaid." Although a
complaint need not provide "detailed factual allegations," it
must offer more than mere "labels and conclusions."
Iannacchino, 451 Mass. at 636. "[B]are assertion[s]" will not
suffice. Id. at 632–633. Standing alone, the termination order
was insufficient to meet this standard.

5
remedies have been exhausted"); Luchini v. Commissioner of

Revenue, 436 Mass. 403, 404-405 (2002) ("As a general rule, we

require parties to exhaust their administrative remedies prior

to seeking judicial relief"). "The doctrine of exhaustion of

administrative remedies is one of deference to the Legislature

where it has expressed its intent that a particular question be

determined in the first instance by an administrative agency.

Exceptions are rare." Athol Memorial Hosp. v. Commissioner of

the Div. of Med. Assistance, 437 Mass. 417, 426 (2002).

The Legislature expressed such an intent here. Under G. L.

c. 119A, § 17, the DOR "shall conduct the review and render a

written decision" when a person requests administrative review

for "disputes concerning the collection and disbursement of

child support." A person may seek judicial review of the

agency's decision "upon exhaustion of the procedures for

administrative review." G. L. c. 119A, § 17. Further, "[a]ny

person aggrieved by a determination of the [DOR]" regarding the

collection of child support arrearage "may, upon exhaustion of

the procedures for administrative review provided in section 17,

seek judicial review within 45 days in the court where the order

or judgment was issued or registered." G. L. c. 119A, § 6 (c).

In Count I, the father disputed the DOR's ongoing

collection of child support arrears. The father should have

raised this claim with the agency in the first instance. G. L.

6
c. 119A, §§ 6, 17. Because it is apparent on the record that

the father did not seek administrative review of these issues

before filing suit, dismissal of this count was proper. See

Gabbidon v. King, 414 Mass. 685, 686 (1993).

b. Count II. The judge also properly dismissed as moot

Count II, by which the father sought to enjoin the DOR from

collecting child support pending the decision of the Probate

Court following Norris II. A case becomes moot when "no actual

controversy remains, or the party claiming to be aggrieved

'ceases to have a personal stake in its outcome.'" DiMasi v.

Secretary of the Commonwealth, 491 Mass. 186, 190 (2023),

quoting Seney v. Morhy, 467 Mass. 58, 61 (2014). "A party no

longer has a personal stake in a case 'where a court can order

no further effective relief.'" Lynn v. Murrell, 489 Mass. 579,

582 (2022), quoting Branch v. Commonwealth Employment Relations

Bd., 481 Mass 810, 817 (2019). Because the Probate and Family

Court judge issued a further judgment while the DOR case was

pending, the father's claim became moot. See Lynn, 489 Mass. at

583.

c. Count III. The father also sought repayment of funds

collected by the DOR for postminority support, claiming that the

department unlawfully garnished his wages after the decision in

Norris II. As discussed above, the order for postminority child

support was proper. In Norris II the panel did not "suggest

7
that the amount of the postminority child support award [was]

incorrect, simply that it [was] unexplained" and ordered the

father to "continue to make postminority child support and

arrearage payments as ordered in the January 12, 2018 judgment."

Norris II, No. 20-P-984, slip op. at 3-4. The DOR collected

these funds pursuant to a lawful support order; therefore, the

judge properly dismissed this count for failure to state a claim

upon which relief can be granted.3 Mass. R. Civ. P. 12 (b) (6),

365 Mass. 754 (1974).

3. Conclusion. We vacate so much of the September 26,

2023, judgment as awards $1,022 in ongoing postminority child

support, including the portion of arrearage that depends on that

figure, and remand for further findings. The father shall

continue to make postminority child support and arrearage

payments as ordered in the 2018 judgment until a new judgment

enters in the trial court. In all other respects, the 2023

3 To the extent that this claim challenged the agency's
authority to collect postminority support under G. L. c. 119A,
the plaintiff should have raised it with the agency before
requesting judicial review. See Hingham v. Department of Hous.
& Community Dev., 451 Mass. 501, 509 (2008), quoting Gill v.
Board of Registration of Psychologists, 399 Mass. 724, 727
(1987) ("allowing the administrative process to run its course
. . . gives the administrative agency in question a full and
fair opportunity to apply its expertise to the statutory
scheme").

8
judgment is affirmed. Likewise, the judgment dismissing the

father's claims against the DOR is affirmed.

So ordered.

By the Court (Massing,
Hershfang & Tan, JJ.4),

Clerk

Entered: May 29, 2025.

4 The panelists are listed in order of seniority.

9

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/11061299. Public record. Not legal advice.
