# Soanes v. Maddox

> District Court, M.D. Florida · February 21, 2025

URL: https://www.frixlaw.com/law-library/cases/10804427

## Case

- **Court:** District Court, M.D. Florida
- **Decided:** February 21, 2025
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/10804427

## How later opinions describe it (automated extraction)

- concluding that municipal liability under § 1983 occurs “when execution of a government’s policy or custom” is “the moving force” behind the constitutional violation
- noting that the district court “appropriately considered [the prisoner’s] history of filing grievances as evidence that the defendants did not make administrative remedies unavailable to him or lose or destroy his grievances”
- explaining that defendants bear the burden of showing a failure to exhaust
- explaining that “conclusory allegations, unwarranted deductions of facts or legal conclusions masquerading as facts will not prevent dismissal”

## Opinion text

UNITED STATES DISTRICT COURT
MIDDLE DISTRICT OF FLORIDA
JACKSONVILLE DIVISION

KEITH SOANES,

Plaintiff,

v. Case No. 3:23-cv-1278-MMH-MCR

M. MADDOX, et al.,

Defendants.
___________________________

ORDER

I. Status
Plaintiff Keith Soanes, an inmate in the Florida Department of
Corrections (FDOC), initiated this case by filing a pro se Civil Rights
Complaint (Doc. 1). He is proceeding on a verified Amended Complaint (Doc.
15; Amended Complaint) against Defendants Maddox, Price, and Goodman.1
Soanes alleges Defendants violated his First and Fourteenth Amendment
rights when they deleted his incoming and outgoing emails, along with his

1 Soanes signed the Amended Complaint under penalty of perjury. See Amended
Complaint at 55. In his Amended Complaint, Soanes included claims against other
individuals, but the Court has dismissed all claims against Defendants Thompson,
Davis, Dixon, Williams, Doe, Bennet, Lane, and Allen. See Order of Partial Dismissal
Without Prejudice (Doc. 16).

incoming scanned routine mail, without notice, and also censored his outgoing
emails providing him only with vague and broad censorship notices. See
generally id.
Before the Court is Defendants’ Motion to Dismiss Amended Complaint

(Doc. 23; Motion) with exhibits (Docs. 23-1 to 23-11). Soanes filed a Response
in opposition to the Motion (Doc. 24; Response) with exhibits (Docs. 24-1 to 24-
4). With the Court’s leave, see Order (Doc. 26), Defendants filed a Reply (Doc.
27; Reply) with additional exhibits (Docs. 27-1 to 27-6). Soanes filed a “Rebuttal

in Support of Plaintiff’s Response to Defendants’ Motion to Dismiss” (Doc. 28;
Rebuttal).2 The Motion is ripe for review.
II. Amended Complaint3
According to Soanes, he was placed in confinement on June 23, 2020, “for

organizing against prison overseers[’] violence, abuse and brutality against
prisoners in handcuff[s].” Amended Complaint at 15. On July 23, 2020, he was

2 Although Soanes did not seek the Court’s permission to file the Rebuttal, the Court
will consider it.
3 In considering the Motion, the Court must accept all factual allegations in the
Amended Complaint as true, consider the allegations in the light most favorable to
Soanes, and accept all reasonable inferences that can be drawn from such allegations.
Hill v. White, 321 F.3d 1334, 1335 (11th Cir. 2003); Jackson v. Okaloosa Cnty., 21
F.3d 1531, 1534 (11th Cir. 1994). As such, the facts recited here are drawn from the
Amended Complaint, and may well differ from those that ultimately can be proved.
2

transferred to Florida State Prison (FSP), where the incidents giving rise to
his claims are alleged to have occurred. Id.
On April 20, 2023, prison officials issued Soanes a tablet, and he “learned
that all his incoming emails and scanned routine mail between 7/23/20 and

1/9/23 [we]re missing, not showing in email account, inbox or on kiosk” and his
“emails which were paid for had been arbitrarily deleted without notice of any
kind by” Defendant Maddox and mailroom personnel. Id. According to Soanes,
Defendants Price, Goodman, and Maddox “had been intercepting and deleting

all [of his] incoming email and scanned routine mail [from his JPay mail
account], while [Soanes] was housed on CM-I and CM-II status, . . . thereby
printing and issuing to [Soanes] only the emails and scanned routine mail they
feel, or decide, prisoners (Soanes included) should have or not have, all without

notice of any kind required by law.” Id. Soanes contends that these Defendants’
actions denied prisoners, including himself, “a service and product paid for.”
Id. at 16. He concludes that “[l]ots of scanned routine mail and emails being
sent to [him] were not being printed and issued, thereby holding [him] semi-

incommunicado without notice of any kind while on CM-I and CM-II status.”
Id.; see also id. at 31 (“Scores of incoming emails and scanned routine mail
were deleted from [Soanes’s] JPay email account, kept from showing in [his]

3

email inbox and account after being received by FSP Mailroom email
database.”).
Upon receiving his tablet, Soanes also noticed that “he was still on email
restriction installed by Maddox,” and all emails he had attempted to send since

January 2023 “were still sitting in [the] outbox, not sent.” Id. at 16. Eight days
later, after several verbal and written complaints, officials lifted the restriction
and his emails were finally sent out. Id. However, Soanes contends that even
though his emails were being shown as “sent,” the intended recipients were not

receiving them because Maddox, Price, and Goodman were withholding the
emails. Id.
On May 29, 2023, after sending over 40 emails between April 25, 2023
and May 29, 2023, Soanes received 11 censorship notices regarding his

outgoing emails. Id. at 16-17. He asserts that Maddox, Price, and Goodman
“issued censorship notices only stating as reasons” that the email advocated
hatred, contained “STG [(Security Threat Group)] terminology,” or referenced
the KKK (“Amerikkka”), but the notices were otherwise broad and vague

without any detail. Id. at 17. And on October 13, 2023, Soanes received three
additional “vague and unconstitutional censorship notices” regarding emails
he had sent out months earlier. Id. at 26. As of the date of the Amended

4

Complaint, Soanes had received approximately 31 “vague and broad”
censorship notices. Id. at 17.
On September 7, 2023, family members advised Soanes that they had
not received two poems he sent on August 22 and 26, 2023. Id. at 24. Soanes

checked his “sent box” and discovered “that despite his log showing that those
two poems . . . were sent,” Maddox, Price, and Goodman had deleted the emails
without any notice even though he was charged digital postage fees for them.
Id. Likewise, on September 11, 2023, Soanes realized that Maddox, Price

and/or Goodman deleted his email sent the day before without notice even
though he was charged for it. Id. He lists an additional nine emails that were
deleted without notice between July 17, 2023, and September 11, 2023, but
contends that after submitting an informal grievance on October 5, 2023,

which was never returned to him, five of those emails reappeared in his sent
box. Id. at 25. Then on October 12, 2023, another one of those emails “was
placed back in [his] ‘sent box’ and allowed to be released by family.” Id. at 26.
As a result of these actions, Soanes contends Defendants violated his

First and Fourteenth Amendment rights when they (1) deleted his incoming
emails and scanned routine mail without notice between July 23, 2020, and
January 9, 2023; (2) withheld his outgoing mail between January 2023 and
April 2023; (3) censored his outgoing emails and provided vague censorship
5

notices between April 25, 2023 and May 29, 2023, and on October 13, 2023; and
(4) deleted his outgoing emails without notice between July 17, 2023, and
September 11, 2023.4 See id. at 15-17, 24-26. Soanes requests monetary
damages and injunctive relief. See id. at 36-40.

III. Motion to Dismiss Standard
In ruling on a motion to dismiss, the Court must accept the factual
allegations set forth in the complaint as true. See Ashcroft v. Iqbal, 556 U.S.
662, 678 (2009); Swierkiewicz v. Sorema N.A., 534 U.S. 506, 508 n.1 (2002); see

also Lotierzo v. Woman’s World Med. Ctr., Inc., 278 F.3d 1180, 1182 (11th Cir.
2002). In addition, all reasonable inferences should be drawn in favor of the
plaintiff. See Randall v. Scott, 610 F.3d 701, 705 (11th Cir. 2010). Nonetheless,
the plaintiff must still meet some minimal pleading requirements. Jackson v.

BellSouth Telecomm., 372 F.3d 1250, 1262-63 (11th Cir. 2004). Indeed, while
“[s]pecific facts are not necessary[,]” the complaint should “‘give the defendant
fair notice of what the . . . claim is and the grounds upon which it rests.’”
Erickson v. Pardus, 551 U.S. 89, 93 (2007) (per curiam) (quoting Bell Atl. Corp.

4 The parties separate and describe Soanes’s allegations in these four counts. See
generally Motion; Response. The Court notes that the fourth count is referred to as
“Ground Five” in Soanes’s Amended Complaint and referred to as Count Five in the
parties’ filings. See Amended Complaint at 24; Motion at 14; Response at 12. Thus,
for ease of reference and consistency, the Court will refer to the counts in the same
manner as the parties.
6

v. Twombly, 550 U.S. 544, 555 (2007)). Further, the plaintiff must allege
“enough facts to state a claim to relief that is plausible on its face.” Twombly,
550 U.S. at 570. “A claim has facial plausibility when the plaintiff pleads
factual content that allows the court to draw the reasonable inference that the

defendant is liable for the misconduct alleged.” Iqbal, 556 U.S. at 678 (citing
Twombly, 550 U.S. at 556).
A “plaintiff’s obligation to provide the grounds of his entitlement to relief
requires more than labels and conclusions, and a formulaic recitation of the

elements of a cause of action will not do[.]” Twombly, 550 U.S. at 555 (internal
quotations omitted); see also Jackson, 372 F.3d at 1262 (explaining that
“conclusory allegations, unwarranted deductions of facts or legal conclusions
masquerading as facts will not prevent dismissal”) (internal citation and

quotations omitted). Indeed, “the tenet that a court must accept as true all of
the allegations contained in a complaint is inapplicable to legal conclusions[,]”
which simply “are not entitled to [an] assumption of truth.” Iqbal, 556 U.S. at
678, 679. Thus, in ruling on a motion to dismiss, the Court must determine

whether the complaint contains “sufficient factual matter, accepted as true, to
‘state a claim to relief that is plausible on its face[.]’” Id. at 678 (quoting
Twombly, 550 U.S. at 570).

7

IV. Discussion
In the Motion, Defendants contend that Soanes failed to exhaust his
administrative remedies prior to filing this case. See Motion at 2-24.
Alternatively, Defendants argue they are entitled to qualified immunity. See

id. at 24-29. Each argument is addressed in turn.
a. Exhaustion
i. Prison Litigation Reform Act (PLRA) Requirements

The Eleventh Circuit Court of Appeals has held the exhaustion of
administrative remedies by a prisoner is “a threshold matter” to be addressed
before considering the merits of a case. Chandler v. Crosby, 379 F.3d 1278,
1286 (11th Cir. 2004); see also Myles v. Miami-Dade Cnty. Corr. & Rehab.
Dep’t, 476 F. App’x 364, 366 (11th Cir. 2012)5 (noting that exhaustion is “a

‘threshold matter’ that we address before considering the merits of the case”)
(citation omitted). It is well settled that the PLRA requires an inmate wishing
to challenge prison conditions to first exhaust all available administrative
remedies before asserting any claim under 42 U.S.C. § 1983. See 42 U.S.C. §

5 The Court does not rely on unpublished opinions as binding precedent; however,
when cited in this Order it is because the Court finds them persuasive on a particular
point. See McNamara v. GEICO, 30 F.4th 1055, 1060-61 (11th Cir. 2022); see
generally Fed. R. App. P. 32.1; 11th Cir. R. 36-2 (“Unpublished opinions are not
considered binding precedent, but they may be cited as persuasive authority.”).
8

1997e(a); Porter v. Nussle, 534 U.S. 516, 524 (2002). A prisoner, however, is
not required to plead exhaustion. See Jones v. Bock, 549 U.S. 199, 216 (2007).
Instead, the United States Supreme Court has recognized that “failure to
exhaust is an affirmative defense under the PLRA[.]” Id. Notably, exhaustion

of available administrative remedies is “a precondition to an adjudication on
the merits” and is mandatory under the PLRA. Bryant v. Rich, 530 F.3d 1368,
1374 (11th Cir. 2008). Not only is there an exhaustion requirement, the PLRA
“requires proper exhaustion.” Woodford v. Ngo, 548 U.S. 81, 93 (2006).

Because exhaustion requirements are designed
to deal with parties who do not want to exhaust,
administrative law creates an incentive for these
parties to do what they would otherwise prefer not to
do, namely, to give the agency a fair and full
opportunity to adjudicate their claims. Administrative
law does this by requiring proper exhaustion of
administrative remedies, which “means using all steps
that the agency holds out, and doing so properly (so
that the agency addresses the issues on the merits).”
Pozo,[6] 286 F.3d, at 1024 (emphasis in original).

Woodford, 548 U.S. at 90. And, “[p]roper exhaustion demands compliance with
an agency’s deadlines and other critical procedural rules.” Id.
The United States Supreme Court has instructed that “[c]ourts may not
engraft an unwritten ‘special circumstances’ exception onto the PLRA’s

6 Pozo v. McCaughtry, 286 F.3d 1022 (7th Cir. 2002).
9

exhaustion requirement. The only limit to § 1997e(a)’s mandate is the one
baked into its text: An inmate need exhaust only such administrative remedies
as are ‘available.’” Ross v. Blake, 578 U.S. 632, 648 (2016). For an
administrative remedy to be available, the “remedy must be ‘capable of use for

the accomplishment of [its] purpose.’” Turner v. Burnside, 541 F.3d 1077, 1084
(11th Cir. 2008) (quoting Goebert v. Lee Cnty., 510 F.3d 1312, 1322-23 (11th
Cir. 2007)). In Ross, the Supreme Court identified three circumstances in
which an administrative remedy would be considered “not available.” Ross, 578

U.S. at 643-44. First, “an administrative procedure is unavailable when
(despite what regulations or guidance materials may promise) it operates as a
simple dead end—with officers unable or consistently unwilling to provide any
relief to aggrieved inmates.” Id. at 643. Next, “an administrative scheme might

be so opaque that it becomes, practically speaking, incapable of use.” Id.
Finally, a remedy may be unavailable “when prison administrators thwart
inmates from taking advantage of a grievance process through machination,
misrepresentation, or intimidation.” Id. at 644.

Because failure to exhaust administrative remedies is an affirmative
defense, a defendant bears “the burden of proving that the plaintiff has failed
to exhaust his available administrative remedies.” Turner, 541 F.3d at 1082.

10

In accordance with Eleventh Circuit precedent, a court must employ a two-step
process when examining the issue of exhaustion of administrative remedies.
After a prisoner has exhausted the grievance
procedures, he may file suit under § 1983. In response
to a prisoner suit, defendants may bring a motion to
dismiss and raise as a defense the prisoner’s failure to
exhaust these administrative remedies. See Turner,
541 F.3d at 1081. In Turner v. Burnside we
established a two-step process for resolving motions to
dismiss prisoner lawsuits for failure to exhaust. 541
F.3d at 1082. First, district courts look to the factual
allegations in the motion to dismiss and those in the
prisoner’s response and accept the prisoner’s view of
the facts as true. The court should dismiss if the facts
as stated by the prisoner show a failure to exhaust. Id.
Second, if dismissal is not warranted on the prisoner’s
view of the facts, the court makes specific findings to
resolve disputes of fact, and should dismiss if, based
on those findings, defendants have shown a failure to
exhaust. Id. at 1082-83; see also id. at 1082 (explaining
that defendants bear the burden of showing a failure
to exhaust).

Whatley v. Warden, Ware State Prison, 802 F.3d 1205, 1209 (11th Cir. 2015).
At step two of the procedure established in Turner, the Court can consider facts
outside the pleadings as long as those facts do not decide the case and the
parties have had sufficient opportunity to develop the record.7 Bryant, 530 F.3d

7 In an unpublished decision, the Eleventh Circuit suggests that a pro se plaintiff
must receive notice of his opportunity to develop the record on exhaustion. See Kinard
v. Fla. Dep’t of Corr., No. 24-10359, 2024 WL 4785003, at *7 (11th Cir. Nov. 14, 2024)
(per curiam). Here, the Court notified Soanes that he had forty-five days to respond
to any motion to dismiss. See Order (Doc. 17) at 3. Soanes responded to Defendants’
11

at 1376; see also Jenkins v. Sloan, 826 F. App’x 833, 838-39 (11th Cir. 2020).
In evaluating whether a plaintiff has satisfied the exhaustion requirement, the
Court notes that the Eleventh Circuit has determined that a “prisoner need
not name any particular defendant in a grievance in order to properly exhaust

his claim.” Parzyck v. Prison Health Servs., Inc., 627 F.3d 1215, 1218 (11th
Cir. 2010).
ii. Florida’s Prison Grievance Procedure
State law “determines what steps are required to exhaust.” Dimanche v.

Brown, 783 F.3d 1204, 1207 (11th Cir. 2015); see also Jones, 549 U.S. at 218
(stating that “it is the prison’s requirements, and not the PLRA, that define
the boundaries of proper exhaustion”). The FDOC provides an internal
grievance procedure for its inmates. See Fla. Admin. Code R. 33-103.001

through 33-103.018. Generally, to properly exhaust administrative remedies,
a prisoner must complete a three-step sequential process. First, an inmate
must submit an informal grievance at the institutional level to a designated
staff member responsible for the specific problem. See Fla. Admin. Code R. 33-

Motion (Doc. 24) and filed a Rebuttal to their Reply (Doc. 28). In his Response and
Rebuttal, Soanes substantively addresses Defendants’ exhaustion argument, and he
filed several exhibits in support of his position, including his Declaration (Doc. 24-1)
and a copy of his personal grievance log (Doc. 24-2). Soanes does not suggest that he
requires additional discovery. As such, Soanes has received notice and an opportunity
to develop the record on exhaustion.
12

103.005. If the issue is not resolved, the inmate must submit a formal grievance
at the institutional level. See Fla. Admin. Code R. 33-103.006. If the matter is
not resolved through formal and informal grievances, the inmate must file an
appeal to the Office of the FDOC Secretary. See Fla. Admin. Code R. 33-

103.007. However, under certain specified circumstances, an inmate can
bypass the informal-grievance stage and start with a formal grievance at the
institutional level. See Fla. Admin. Code R. 33-103.005(1); 33-103.006(3). Or
an inmate can completely bypass the institutional level and proceed directly to

the Office of the FDOC Secretary by filing a “direct grievance.” See Fla. Admin.
Code R. 33-103.007(3). Emergency grievances and grievances of reprisal are
types of “direct grievances” that may be filed with the Office of the FDOC
Secretary. See Fla. Admin. Code R. 33-103.007(3)(a).8

8 None of the enumerated exceptions apply to Soanes’s claims; thus, he was not
permitted to skip the informal grievance step. See Fla. Admin. Code R. 33-103.005(1)
(“Inmates may skip [the informal grievance] step and initiate the process at the
formal institutional level for issues pertaining to the following: grievance of an
emergency nature, grievance of reprisal, grievance alleging violations of the
Americans with Disabilities Act, medical grievance, grievance involving gain
time[,] . . . grievance challenging placement in close management or subsequent
reviews, grievances regarding the return of incoming mail governed by subsection 33-
210.101(14)[,] . . . grievances regarding disciplinary action (does not include corrective
consultations)[,] . . . and grievances regarding allegations of sexual abuse . . . .
Inmates may proceed directly to the Office of the Secretary on the following issues[:]
. . . grievance of emergency nature, grievance of reprisal, protective management,
admissible reading material, sentence structure issues (release date calculations),
and inmate banking issues. Grievances alleging a violation of the Health Insurance
13

Florida Administrative Code Rule 33-103.011 provides time frames for
the submission of grievances. Informal grievances must be received within
twenty days from the date on which the grieved incident or action occurred.
See Fla. Admin. Code R. 33-103.011(1)(a). Formal grievances must be received

no later than fifteen days from the date of the response to the informal
grievance. See Fla. Admin. Code R. 33-103.011(1)(b). Similarly, grievance
appeals to the Office of the FDOC Secretary must be received within fifteen
days from the date that the response to the formal grievance is returned to the

inmate. See Fla. Admin. Code R. 33-103.011(1)(c). According to Rule 33-
103.014, an informal grievance, formal grievance, direct grievance, or
grievance appeal “may be returned to the inmate without further processing if,
following a review of the grievance, one or more . . . conditions are found to

exist.” Fla. Admin. Code R. 33-103.014(1). The rule provides an enumerated
list as “the only reasons for returning a grievance without a response on the
merits.” See Fla. Admin. Code R. 33-103.014(1)(a)-(y). A grievance can be
returned without action if it: is untimely; “addresses more than one issue or

complaint”; is “so broad, general or vague in nature that it cannot be clearly
investigated, evaluated, and responded to”; is “not written legibly and cannot

Portability and Accountability Act (HIPAA) must be filed directly with the Office of
the Secretary . . . .”).
14

be clearly understood”; is a supplement to a previously-submitted grievance
that has been accepted for review; does not “provide a valid reason for by-
passing the previous levels of review as required or the reason provided is not
acceptable”; or does not include the required attachments. See Fla. Admin.

Code R. 33-103.014(1).
iii. Exhaustion Analysis
In support of their position, Defendants submit the Declaration of Alan
McManus, the Bureau Chief of the Bureau of Policy Management and Inmate

Appeals (Doc. 23-1); grievance logs showing the informal grievances, formal
grievances, and grievance appeals Soanes filed between January 1, 2020, and
May 14, 2024 (Doc. 23-2); copies of Soanes’s pertinent grievances and the
responses thereto (Docs. 23-3 to 23-8; 23-11); Soanes’s acknowledgment of

receipt of grievance orientation (Doc. 23-9); his inmate movement history (Doc.
23-10); an ICT hearing decision (Doc. 27-3); the Declaration of Jeffrey R.
McClellan, an Assistant Warden of Programs at FSP (Doc. 27-5); and the
Declaration of Mike Workman, a State Classification CPA (Doc. 27-6).9

In his Declaration, McManus explains the FDOC’s grievance process and
avers that between January 1, 2020, and May 14, 2024, Soanes filed 118

9 To the extent Defendants re-filed exhibits already in the record (Docs. 27-1, 27-2,
27-4), the Court will cite to such exhibits where they were originally filed.
15

informal grievances, 56 formal grievances, and 80 grievance appeals. See Doc.
23-1 at 1-4. McManus states that he reviewed Soanes’s grievance files to
determine which grievances related to the claims Soanes raises in the
Amended Complaint, and he summarizes each one. See id. at 4-15.

In response, Soanes argues that he did exhaust his administrative
remedies. See generally Response. He asserts that to the extent Defendants
contend that he did not properly follow the grievance process with respect to
certain claims, such administrative remedies were unavailable to him because

his grievances were thrown away and/or the prison is consistently unwilling to
provide any relief through the grievance process. See generally id. To support
his position, Soanes submits his own Declaration (Doc. 24-1), which mirrors
the “Statement of Fact” section of his Amended Complaint; a copy of his

personal log of submitted grievances (Doc. 24-2); a dismissal order from an
unrelated case (Doc. 24-3); and rough drafts of “deleted emails” he sent on
August 22 and 26, 2023 (Doc. 24-4).
The Court will analyze Soanes’s exhaustion efforts as to each of his

claims separately.

16

Count One: Defendants Deleted Soanes’s Incoming Emails and Scanned
Routine Mail Without Notice from July 23, 2020 to January 9, 2023

The parties identify the following four sets of grievances as relevant to
Soanes’s first claim. See Motion at 3-9; Response at 3-5, 21-22; Amended
Complaint at 43-44.
On August 21, 2021, Soanes authored an informal grievance (#205-2108-
0896) regarding “photos sent via JPay mail not being delivered.” Doc. 23-3 at
5. He advised that on August 13, 2021, his wife told him that she sent two
pictures via JPay mail, but Soanes had not yet received them. Id. He requested
that his wife be refunded because her photos were not allowed. Id. On August

25, 2021, the institution “returned without processing” Soanes’s informal
grievance because “the act of asking questions or seeking information,
guidance or assistance is not considered to be a grievance.” Id.
Upon receipt of that response, Soanes filed a formal grievance (#2108-

205-290) repeating the same allegations as the informal grievance (#205-2108-
0896) and arguing that the response to his informal grievance was inadequate,
because he did not ask any questions or seek information. Id. at 4. The warden
denied Soanes’s formal grievance stating: “A review of your JPay account was

conducted[. A]lthough your wife stated she attached photos in the email she
failed to actually attach the photos.” Id. at 3.
17

Soanes then appealed (#21-6-26808), contending that the warden was
lying and stating that he “will never take the word of such evil people as you
over my wife.” Id. at 2. The Secretary’s office denied the appeal, stating that
“[t]he response that [Soanes] received at the formal level has been reviewed

and is found to appropriately address [his] concerns.” Id. at 1.
Soanes began another round of grievances on January 6, 2022, when he
submitted an informal grievance (#205-2201-0242) regarding “ongoing and
blatant and rampant withholding and delaying of incoming mail.” Doc. 23-4 at

5. He stated that a family member advised him on January 3, 2022, that she
sent him an email, Kwanza card, and photo on December 29, 2021, but Soanes
had not yet received them. Id. He requested that the mail room adhere to the
rules and policies which require that all incoming and outgoing mail be

processed within 48 hours. Id. The institution denied Soanes’s grievance,
noting that “routine mail is processed as received,” and all of his JPay emails
were printed and forwarded to him with the exception of one that was sent to
security on December 31, 2024. Id.

Soanes filed a formal grievance (#2201-205-110) on January 13, 2022,
stating that he still had not received any of his mail, and complaining that he
did not receive notice that a piece of his mail had been sent to security. Id. at
4. The warden denied this formal grievance, because the response he received
18

to his informal grievance was deemed to adequately address the issue. Id. at 3.
Subsequently, the Secretary’s office denied Soanes’s appeal (#22-6-04281) and
advised him that the response he received at the institutional level
appropriately addressed the issue he raised. Id. at 1.

On August 22, 2022, Soanes authored an informal grievance (#205-2208-
0604) complaining that his “incoming J-Mail letters and photos [are] not being
printed out and delivered.” Doc. 23-5 at 5. He stated that on August 16, 2022,
his fiancé advised him that she had mailed two letters and two photos, but he

only received one letter. Id. He requested that his “fiancé receive the JPay
service that she paid for;” the letter and photo from his fiancé be printed and
forwarded to him; and that the FSP mail room adhere to the rules and
regulations. Id. The institution denied Soanes’s grievance, stating that “those

pictures were printed on 8/15/22 [and] forwarded to you.” Id.
Soanes initiated a formal grievance (#2208-205-219) stating that “there
is no way FSP mail room processed and printed [the one email] out and
delivered it to [him] on the very same day (8/15/22)” and regardless, the fixed

wing video camera will show that he did not receive any mail on that date. Id.
at 4. The warden denied his grievance, advising him that the response he
received to his informal grievance adequately addressed his concerns. Id. at 3.
Soanes appealed (#22-6-27139), and the Secretary’s office denied the appeal,
19

advising him that the response to his formal grievance appropriately addressed
his concerns. Id. at 1.
On July 17, 2023, Soanes submitted another informal grievance (#205-
2307-0412) regarding “the fact that the [specified] emails [we]re not showing

up on [his] tablet inbox.” Doc. 23-11 at 13. He advised that “many of [his] emails
[we]re showing on printout but not on [his] email inbox on the tablet,” and he
listed 30 emails and facility support letters dating from July 13, 2021 to
December 12, 2022, that were missing from his inbox. Id. at 13-14. He

requested the specified “emails (and any others) to show in the inbox on [his]
tablet.” Id. at 14. The institution denied Soanes’s informal grievance, stating:
“When reviewing your account, I can only see back to 1/19/23. If you were CM1
or 2 [at] those times, they won’t show up on your tablet.” Id. at 13.

Soanes filed a formal grievance (#2307-205-154) reiterating the same
complaints. Id. at 10-11. He added that the institution’s response was
inadequate as it “fails to address the fact that these emails are in the JPay
System being withheld by the institution and should be on the kiosk and Tablet

inbox.” Id. at 11. He further stated that the institution only provides the
inmates on CM 1 and 2 the mail the institution “wants to print out and issue
to prisoners.” Id. The warden denied the formal grievance, advising Soanes
that the response he received from the institution adequately addressed his
20

issue, and that if he has issues with his tablet, he “can place a trouble ticket
using [his] tablet.” Id. at 9.
Soanes submitted an appeal (#23-6-24236) raising the same arguments
and requesting the same remedies as he did in his informal and formal

grievances. Id. at 8. The Secretary’s office denied the appeal, finding that the
response Soanes received at the institutional level appropriately addressed the
issue he raised. Id. at 7.
At the first step of the Turner analysis, taking Soanes’s allegations as

true, the Court finds that dismissal is not warranted, and thus, the Court
proceeds to the second step. The parties agree that the above-listed four sets of
grievances are the relevant grievances with respect to Count One. The parties
dispute whether the substance of those grievances exhausted Soanes’s first

claim, namely that Defendants deleted his incoming emails and scanned
routine mail without notice from July 23, 2020 to January 9, 2023.
Upon review, the Court agrees with Defendants that none of these
grievances would have placed the prison on notice that Soanes believed

Defendants or FSP staff were deleting all of his incoming emails and scanned
routine mail without providing him notice. See Whatley, 802 F.3d at 1214-15
(“The purpose of the PLRA’s exhaustion requirement is to ‘afford corrections
officials time and opportunity to address complaints internally before allowing
21

the initiation of a federal case.’” (quoting Woodford, 548 U.S. at 93)). Soanes
argues that he did not know Defendants were “deleting” his emails until he
received the response to his July 17, 2023 informal grievance (#205-2307-
0412). Response at 4, 21. But even taking that assertion as true, Soanes did

not then submit any grievances relating to his allegations of “deletion” after he
became aware of that fact. Nor did he advise the institution or the Secretary’s
office in his formal grievance or grievance appeal of the July 17, 2023 informal
grievance that Defendants were allegedly deleting all of his incoming mail

without notice as he alleges in the Amended Complaint.
Soanes also argues that the grievance process is unavailable because
“[D]efendants and their administration ha[ve] a culture and practice of doing
all in their arbitrary power to discourage and hinder prisoners’ access to the

court, by officers unable or consistently unwilling to provide any relief to
aggrieved prisoners” through the grievance process. Response at 22. Just
because Soanes did not get the responses he desired does not mean that the
grievance process was unavailable to him. And to the extent that the

institution improperly returned without action his August 21, 2021 informal
grievance (#205-2108-0896), the warden and Secretary’s office both denied
Soanes’s subsequent formal grievance and grievance appeal, respectively, on

22

the same issues. Thus, Soanes suffered no prejudice from the institution’s
alleged improper response.
Defendants have shown, through reference to the exhibits attached to
their Motion and Reply, that the grievance process was available to Soanes

during the relevant timeframes. Thus, the burden shifts to Soanes to show the
process was unavailable to him. See Geter v. Baldwin State Prison, 974 F.3d
1348, 1356 (11th Cir. 2020) (recognizing that once the defendant meets his
burden, the burden shifts to the plaintiff, “who, pursuant to Turner, must

demonstrate that the grievance procedure was ‘subjectively’ and ‘objectively’
unavailable to him” (quoting Turner, 541 F.3d at 1085)). He has not done so.
Soanes proceeded through the three-step grievance process multiple times, but
his grievances simply did not allege the same issue as he raises in Count One.

Thus, the Court finds that Soanes failed to exhaust his administrative
remedies as to Count One.10

10 The Court also finds that to the extent Soanes asserts in the Amended Complaint
that he received printed incoming emails and scanned mail during the relevant time
but those items did not appear in his inbox on his tablet, he fails to state a claim of
constitutional dimension. There is no constitutional requirement that inmates
receive the same piece of incoming mail in multiple forms, i.e., printed and via
electronic means.
23

Count Two: Defendants Withheld Soanes’s Outgoing Mail Beyond the
72-Hour Processing Time From January 2023 to April 2023, and on July
17, 2023

The parties identify the following grievances as relevant to Soanes’s
second claim. See Motion at 9-11; Response at 6-7, 18-20; Amended Complaint
at 44-45.
On February 7, 2023, Soanes authored a formal grievance (#2302-205-
063) stating that he submitted an informal grievance on January 12, 2023, but
had not yet received a response so he was proceeding to the formal grievance
step. Doc. 23-6 at 2. He alleged that on January 9, 2023, he received a tablet
but was unable to access emails between July 23, 2020 and the present. Id. He
requested that officials unblock his ability to send emails and stop withholding
his incoming mail without issuing notice to him and/or the sender. Id. The

warden returned without action this formal grievance, because Soanes did not
first submit an informal grievance or otherwise show an acceptable reason for
not following the rules. Id. at 1. “Soanes took no further action” with respect to
this formal grievance. Doc. 23-1 at 9.

On May 23, 2023, Soanes filed another formal grievance (#2305-205-159)
in which he stated that he submitted an informal grievance on May 9, 2023,
but he had not received a timely response so he was proceeding to the next
level of the grievance process. Doc. 23-6 at 6. He alleged a “blatant and
24

rampant withholding of incoming and outgoing emails, disparity in treatment,
discrimination, violation of equal production [sic]” and “retaliation for writing
grievances and being a Prisoners[’] Rights Activist.” Id. He stated that between
April 25, 2023, and May 5, 2023, he sent out 15 emails to family and friends,

but none of his family or friends had received the emails, and on May 5, 2023,
his sister sent him two emails that he had yet to receive. Id.
The warden returned this formal grievance without action for failure to
first file an informal grievance. Id. at 5 (“A review of the log does not reflect an

informal grievance was received from you concerning this issue.”). Soanes filed
a grievance appeal (#23-6-18332) arguing that the formal grievance response
was insufficient because it failed to recognize or address that he advised that
his informal grievance was thrown in the trash. Id. at 4. The Secretary’s office

returned the appeal without action, “because [Soanes’s] grievance at the
institutional level was determined to be in non-compliance with the
requirements of the rule.” Id. at 3.
At the first step of Turner, taking Soanes’s allegations as true, the Court

finds that dismissal is not warranted because Soanes contends that he filed
informal grievances on January 12, 2023, and May 9, 2023, that were never
returned to him. See Response at 6-7. Thus, he argues that the informal
grievance step of the process was unavailable to him, and the warden and
25

Secretary’s office failed to consider his explanation for “by-passing” the
informal grievance step. See id. at 18-20. Therefore, the Court turns to the
second step of the Turner analysis.
Considering the record and the evidence submitted by the parties, the

Court finds that Defendants have met their burden of showing Soanes failed
to exhaust his administrative remedies with respect to his allegations in Count
Two. Specifically, Defendants have shown, through McManus’s and
McClellan’s declarations and relevant exhibits, that the FDOC offers an

administrative grievance procedure in which Soanes actively participated, but
he failed to properly do so for the issue he raises in Count Two. Insofar as
Soanes argues that the informal grievance stage was unavailable to him
because he submitted grievances that were thrown away, he fails to carry his

burden. See Geter, 974 F.3d at 1356. Soanes relies on his own personal
grievance log and his verified statements to contend that he filed informal
grievances that were thrown in the trash. See Doc. 24-2. Notably, however,
while the January 12, 2023 informal grievance appears on Soanes’s personal

log, the alleged May 9, 2023 informal grievance does not. See id. at 2, 4, 6, 8;
see also Rebuttal at 4 (acknowledging that Soanes’s “personal grievance log
may not be complete or fit FDOC standard of record keeping, but it is accurate
as can be”). Thus, given the inaccuracy of Soanes’s personal log, the Court finds
26

it is not credible evidence showing that he actually submitted these informal
grievances. Additionally, Soanes’s conclusory assertion that his informal
grievances were thrown away is insufficient to establish that the informal
grievance process was unavailable to him in light of his grievance-filing

history. Indeed, the record shows that Soanes not only had knowledge of the
grievance process, but that he was proficient in using it. See Whatley v. Smith,
898 F.3d 1072, 1083 (11th Cir. 2018) (noting that the district court
“appropriately considered [the prisoner’s] history of filing grievances as

evidence that the defendants did not make administrative remedies
unavailable to him or lose or destroy his grievances”). As such, the Court finds
that Defendants’ Motion is due to be granted to the extent it seeks dismissal of
Count Two for Soanes’s failure to exhaust.

Count Three: Defendants Censored Soanes’s Outgoing Emails Between
April 25, 2023 and May 29, 2023, and on October 13, 2023, and Provided
him with Vague Censorship Notices

The parties identify the following grievances as relevant to Soanes’s
third claim. See Motion at 11-14; Response at 7-12, 19-20; Amended Complaint
at 45-46.
Soanes contends that he submitted an informal grievance on June 1,
2023, that was “never returned.” Amended Complaint at 45. According to
Soanes, this grievance was regarding “unconstitutional censorship and
27

withholding of [his] outgoing email correspondence simply to eliminate
unflattering or unwelcomed opinions or factually inaccurate statements,
unjustified government interference in violation of First [and] Fourteenth
Amendment right[s], in blatant and rampant retaliation for writing grievances

and being a Prisoners[’] Rights Activist. Censorship notice vague and broad,
[he is] being singled-out, discriminated against.” Id. Soanes asserts that upon
expiration of the time frame in which the institution had to respond to this
grievance, Soanes submitted a formal grievance (#2306-205-173) to the

warden. Id. at 45-46; Doc. 23-2 at 9. The warden returned the formal grievance
without action. See Amended Complaint at 45-46; Doc. 23-2 at 9.
Upon receipt of the response to his formal grievance (#2306-205-173),
Soanes submitted another informal grievance. See Doc. 23-7 at 1. On June 27,

2023, the institution received Soanes’s informal grievance (#205-2306-0778)
regarding the “unconstitutional censorship and withholding of [his] outgoing
email correspondence.” Doc. 23-7 at 1. He indicated on the form that he
“originally submitted” this grievance on June 1, 2023. Id. He stated that on

May 30, 2023, he received censorship notices regarding eleven of his outgoing
emails, but the notices were unconstitutionally vague. Id. He requested, inter
alia, that “all retaliatory censorship and withholding of [his] incoming and
outgoing emails be stopped,” and an “end” to the “vague censorship.” Id. at 2.
28

The institution approved the grievance, noting that Soanes’s “allegations have
been documented and reported.” Id. at 1.11
On July 28, 2023, Soanes submitted an informal grievance (#205-2307-
0683) regarding the institution’s failure to follow through on his approved

grievance (#205-2306-0778). Doc. 23-7 at 11-12. The institution returned the
grievance without action because Soanes addressed more than one issue or
complaint. Id. at 11. Dissatisfied with that response, Soanes submitted a
formal grievance (#2308-205-086), repeating the same allegations as he did in

the informal grievance, and adding that the institution’s response failed to
address the issue he raised regarding his approved grievance. Id. at 9-10. The
warden “returned without action” the formal grievance due to Soanes’s failure
to properly comply with the grievance process. Id. at 8 (“You have not attached

a copy of an informal grievance as required by Chapter 33-103. You attached a
returned informal grievance that does not meet the requirements of Chapter
33-103.006.” (capitalization omitted)). Soanes submitted a grievance appeal
(#23-6-26973), which was similarly returned without action due to his non-

compliance with the grievance process. Id. at 5-7.

11 Defendants do not discuss this grievance because they “admit[] that [Soanes] has
exhausted that informal grievance, in that on May 30, 2023, [Soanes] received 11
notices of censorship that were vague.” Motion at 11 n.2.
29

On October 19, 2023, Soanes authored an informal grievance (#205-
2310-0568) complaining that on October 5, 2023, he received a notice of
censorship of incoming mail/emails, but the notice failed to provide sufficient
information, thus it was unconstitutionally vague. Doc. 23-7 at 15. He

requested that the “censorship notice be made in accordance” with the First
Amendment and Florida Administrative Code, “and that unconstitutionally
censored mail/email be reversed and allowed to be received.” Id. The institution
“returned without action” the grievance, citing as the reason for the return that

“the inmate is using the grievance process to ask questions or seek information,
guidance or assistance.” Id.
Upon receiving that response, Soanes filed a formal grievance (#2310-
205-199), repeating the same allegations and arguing that his informal

grievance was improperly returned “as means of abusing pseudo authority in
avoidance of addressing issue of unconstitutional and vague censorship notice.”
Id. at 14. The warden returned the formal grievance without action, stating:
“This grievance is being returned without further processing in that you have

not attached a copy of an informal grievance as required by Chapter 33-103.
You attached a returned informal grievance that does not meet the
requirements of Chapter 33-103.006.” Id. at 13 (capitalization omitted).
Although Soanes argues that he submitted an appeal that was “never
30

returned,” Response at 12, there is no record of Soanes filing an appeal of this
formal grievance.
The Court finds, at the first step of Turner, that dismissal is not
warranted, and at the second step, concludes that Soanes properly exhausted

this claim. The institution “approved” Soanes’s June 27, 2023 informal
grievance (#205-2306-0778), in which he complained about the
“unconstitutional censorship and withholding of [his] outgoing email
correspondence,” and the eleven vague censorship notices that he received on

May 20, 2023. Doc. 23-7 at 1. Although Soanes received additional censorship
notices after this grievance was approved, “[n]othing in the FDOC’s grievance
procedures requires inmates to file new grievances addressing every
subsequent act by a prison official that contributes to the continuation of a

problem already raised in an earlier grievance.” Parzyck, 627 F.3d at 1219.
Soanes’s approved informal grievance (#205-2306-0778) properly exhausted
his claim regarding the alleged unconstitutional censorship of his outgoing
emails between April 25, 2023, and May 29, 2023, and on October 13, 2023.

Thus, Defendants’ Motion is due to be denied to the extent it seeks dismissal
of Count Three for failure to exhaust.12

12 Defendants seem to recognize that their exhaustion argument with respect to
Count Three is not persuasive. See Reply at 10 (seeking dismissal of Counts One,
31

Count Five: Defendants Deleted Soanes’s Outgoing Emails Without
Notice Between July 17, 2023 and September 11, 2023

The parties identify the following grievance as relevant to Soanes’s
fourth claim. See Motion at 14-15; Response at 12-13, 21-22; Amended
Complaint at 48.
On September 11, 2023, Soanes authored an informal grievance (#205-
2309-0253) regarding the “blatant and rampant violation of Rule 33-210.101,”
and the “deleting of [his] outgoing emails (poems) for which [he is] being
charged and without notice.” Doc. 23-8 at 1. He requested that the mailroom
and Defendant Maddox stop retaliating against him by “deleting [his] outgoing

emails.” Id. The institution denied this grievance, noting that Soanes’s emails
were censored in accordance with the rules governing kiosks and tablets. Id.
(citing Fla. Admin. Code R. 33-602.900, which permits the censoring of an
incoming or outgoing eCommunication if “any part of it . . . depicts, describes,

or encourages activities that may lead to the use of physical violence or group
disruption” and/or “is dangerously inflammatory in that it advocates or
encourages riot, insurrection, disruption of the institution or violation of
Department or institution rules”). The FDOC’s records reflect that Soanes did

Two, and Five for failure to exhaust, and dismissal based on qualified immunity for
Count Three).
32

not take any further action after receiving this response. See Doc. 23-1 at 15.
But in his Amended Complaint, Soanes states that he filed a formal grievance
on September 18, 2023, that was never returned. See Amended Complaint at
48. He appears to acknowledge in his Amended Complaint that he did not file

a grievance appeal. See id. Confusingly, he asserts in his Response that he
“proceeded to step II and III, but his grievances were never returned.”
Response at 13; see id. at 20 (“[Soanes] did in fact submit[] formal grievance
and appeal regarding issue raised in informal grievance no. 205-2309-0253,

those formal grievances did not return.”).
At the first step of Turner, accepting Soanes’s assertions as true, the
Court finds dismissal is not warranted. Thus, proceeding to the second step,
the Court determines that Defendants have met their burden, through

reference to McManus’s Declaration and the other exhibits, that Soanes failed
to exhaust his administrative remedies as to this claim. Soanes contends that
he filed a formal grievance and grievance appeal that were never returned to
him, but there is no evidence to support his conclusory assertions. The FDOC’s

grievance logs and Soanes’s grievances in the record clearly show that Soanes
knew how to use the grievance process, was well aware of its requirements,
and was a well-documented user of the system. Here it appears Soanes simply
failed to properly comply with the grievance procedure with respect to this
33

claim. Therefore, Defendants’ Motion is due to be granted with respect to the
argument that Soanes failed to exhaust his claim raised in Count Five.
b. Qualified Immunity13
Defendants alternatively argue that they are entitled to qualified

immunity on Soanes’s claims. See Motion at 24-29. Because the Court finds
that Soanes only properly exhausted Count Three, the Court will address
Defendants’ qualified immunity argument with respect to that Count only.
“Qualified immunity protects from civil liability government officials

who perform discretionary functions if the conduct of the officials does not
violate ‘clearly established statutory or constitutional rights of which a
reasonable person would have known.’” Nolin v. Isbell, 207 F.3d 1253, 1255
(11th Cir. 2000) (quoting Harlow v. Fitzgerald, 457 U.S. 800, 818 (1982)). As a

result, the qualified immunity defense protects from suit “all but the plainly

13 While Soanes states in the Amended Complaint that he sues each Defendant in his
or her individual and official capacity, he fails to allege any facts to support an official-
capacity claim against any Defendant. Indeed, he does not allege that a custom,
policy, or practice was the “moving force” behind any alleged constitutional violation.
Monell v. Dep’t of Soc. Servs., 436 U.S. 658, 693-94 (1978) (concluding that municipal
liability under § 1983 occurs “when execution of a government’s policy or custom” is
“the moving force” behind the constitutional violation). To the contrary, he argues
that Defendants violated prison policy and acted on their “own personal inculcated
prejudice, sentiments, opinions and interests” when “screening and reviewing”
Soanes’s incoming emails and scanned routine mail. Response at 26. Thus, any
official-capacity claims are due to be dismissed. See 28 U.S.C. § 1915(e)(2)(B)(ii).
34

incompetent or those who knowingly violate the law.” Carr v. Tatangelo, 338
F.3d 1259, 1266 (11th Cir. 2003) (internal quotations and citation omitted).
Indeed, as “‘[g]overnment officials are not required to err on the side of caution,’
qualified immunity is appropriate in close cases where a reasonable officer

could have believed that his actions were lawful.” Lee v. Ferraro, 284 F.3d
1188, 1200 (11th Cir. 2002) (quoting Marsh v. Butler Cnty., Ala., 268 F.3d
1014, 1031 n.8 (11th Cir. 2001)).
“To invoke qualified immunity, a public official must first demonstrate

that he was acting within the scope of his or her discretionary authority.” Jones
v. Fransen, 857 F.3d 843, 851 (11th Cir. 2017). “The term ‘discretionary
authority’ covers ‘all actions of a governmental official that (1) were
undertaken pursuant to the performance of his duties, and (2) were within the

scope of his authority.’” Hinson v. Bias, 927 F.3d 1103, 1116 (11th Cir. 2019)
(quoting Jordan v. Doe, 38 F.3d 1559, 1566 (11th Cir. 1994)). If the official does
so, the burden shifts to the plaintiff to demonstrate that qualified immunity is
not appropriate using the two-prong test established by the Supreme Court in

Saucier v. Katz, 533 U.S. 194, 201 (2001). In accordance with Saucier, the
Court must ask whether the facts viewed in the light most favorable to the
plaintiff “show the officer’s conduct violated a constitutional right[.]” Id.; see
also Hope v. Pelzer, 536 U.S. 730, 736 (2002); Beshers v. Harrison, 495 F.3d
35

1260, 1265 (11th Cir. 2007) (quoting Scott v. Harris, 550 U.S. 372, 377 (2007)).
The court must also ask whether the right allegedly violated was clearly
established at the time of the violation. Hope, 536 U.S. at 739; Saucier, 533
U.S. at 201; Scott, 550 U.S. at 377; Underwood v. City of Bessemer, 11 F.4th

1317, 1328 (11th Cir. 2021) (“[W]e ask two questions: (1) whether the facts that
a plaintiff has alleged or shown make out a violation of a constitutional right,
and (2) if so, whether the right at issue was clearly established at the time of
the defendant’s alleged misconduct.”) (internal quotations omitted). The Court

may consider these questions in whichever order it chooses, and qualified
immunity will protect the defendant if the answer to either question is “no.”
Pearson v. Callahan, 555 U.S. 223, 232, 236 (2009); Underwood, 11 F.4th at
1328. Notably, “[b]ecause § 1983 ‘requires proof of an affirmative causal

connection between the official’s acts or omissions and the alleged
constitutional deprivation,’ each defendant is entitled to an independent
qualified-immunity analysis as it relates to his or her actions and omissions.”
Alcocer v. Mills, 906 F.3d 944, 951 (11th Cir. 2018) (quoting Zatler v.

Wainwright, 802 F.2d 397, 401 (11th Cir. 1986)).
In Count Three, Soanes asserts that Defendants censored his outgoing
emails and provided him with vague censorship notices between April 25, 2023,

36

and May 29, 2023, and on October 13, 2023.14 While he labels his request for
relief as “monetary, declaratory, and injunctive relief,” he fails to request any
declaratory relief. Amended Complaint at 37. Instead, he seeks either
injunctive relief or monetary damages. See id. Indeed, he requests either an

order that directs all STG and mailroom personnel, including but not limited
to Defendants, to (1) “[a]llow an independent and objective audit of FSP main
prisoner email database for the list of all outgoing emails censored by”
Defendants; (2) “[e]nd all unconstitutional censorship, based on desire to

eliminate unwelcoming, or unflattering, or dissenting, or unfavorable
statements, speech, or opinions;” (3) “[e]nd all unjustified government
interference of outgoing emails;” (4) modify the censorship notice
requirements; and (5) require that “all unconstitutionally censored outgoing

emails . . . be replaced” in Soanes’s email account; or award him $10,000 “for
destruction of work for publication in each outgoing email unconstitutionally
censored.” Id. at 37-38.

14 Although Soanes states that Defendants violated his First and Fourteenth
Amendment rights, his allegations in Count Three align with a procedural due
process claim under the Fourteenth Amendment only. He does not challenge a prison
policy as violative of the First Amendment. And his allegations of “retaliation” are
entirely conclusory. Thus, to the extent Soanes attempts to raise any First
Amendment claim, such claim is due to be dismissed without prejudice. See 28 U.S.C.
§ 1915(e)(2)(B)(ii).
37

Soanes’s allegations make clear that Defendants were carrying out their
discretionary tasks while reviewing and censoring Soanes’s outgoing emails.
Indeed, Soanes recognizes that part of Defendants’ job is “to screen prisoners[’]
incoming and outgoing emails and scanned routine mail.” Response at 25-26.

He simply disagrees with how Defendants performed their jobs, but Soanes’s
disagreement does not change the fact that Defendants were exercising their
discretionary authority. See Benning v. Comm’r, Georgia Dep’t of Corr., 71
F.4th 1324, 1333 (11th Cir. 2023), cert. denied, 144 S. Ct. 1457 (2024)

(recognizing that prison staff “were carrying out discretionary tasks” when
“intercepting and withholding [the inmate’s] three emails”). Thus, because
Defendants were acting within their discretionary authority, the burden shifts
to Soanes to show that Defendants violated a clearly established constitutional

right.
Courts “examine procedural due process questions in two steps.”
Kentucky Dep’t of Corr. v. Thompson, 490 U.S. 454, 460 (1989) (citations
omitted). First, the court “asks whether there exists a liberty or property

interest which has been interfered with by the [s]tate[;]” and second, the court
“examines whether the procedures attendant upon that deprivation were
constitutionally sufficient.” Id. Notably, on June 23, 2023, the Eleventh
Circuit, as a matter of first impression, found that inmates have a protected
38

liberty interest in their outgoing emails. See Benning, 71 F.4th at 1329-31
(concluding that a Georgia inmate had a liberty interest in his outgoing emails
that triggered due process protections). Thus, for any conduct prior to the June
2023 Benning decision, Soanes’s liberty interest in his outgoing emails was not

“clearly established.” See id. at 1334 (“[A]t the time [the defendants] acted [in
September and October 2017,] there was no governing and materially similar
precedent concerning the due process implications of confiscating,
intercepting, or censoring outgoing emails generated by inmates).

Moreover, Soanes fails to allege that the notices he received violated the
Due Process Clause. He contends that the eleven notices he received from
emails he sent between April 25, 2023, and May 29, 2023, were “broad and
vague” and failed to list the names of the sender and intended recipient, the

date, or the specific statute or rule violated; provide an example of the violative
speech; give notice whether the intended recipient was notified; or indicate the
name of the person conducting or authorizing the censorship. Amended
Complaint at 17. As to the notices he subsequently received, Soanes states:

“On 10/13/23, [Soanes] received three (3) more vague and unconstitutional
censorship notices of emails which had been sent out months prior,
unconstitutionally censored by [Defendants] via practice of using vague and
unconstitutional censorship notice is ongoing.” Id. at 26. While Soanes may
39

desire a more detailed censorship notice, he is not constitutionally entitled to
one.15 See Peterka v. Dixon, No. 4:21CV367-WS-MAF, 2024 WL 4251914, at *7
(N.D. Fla. Aug. 20, 2024), report and recommendation adopted, 2024 WL
4347873 (Sept. 30, 2024) (“There is no requirement that notice be elaborate,

explanatory, or elucidative.”).16 Due process simply requires “that the inmate
be ‘notified of the rejection of [the] letter written by . . . him,’ and that he be
‘given a reasonable opportunity to protest that decision,’ with his complaint
being ‘referred to a prison official other than the person who originally

disapproved the correspondence.’” Benning, 71 F.4th at 1332 (quoting
Procunier v. Martinez, 416 U.S. 396, 418-19 (1974)). According to Soanes’s own
allegations, he received notice of the censored emails, he was able to file
grievances regarding his complaints of vague and unconstitutional censorship,

and those grievances were decided by staff other than Defendants. Thus,

15 Additionally, insofar as Soanes alleges that Defendants’ censorship notices violated
prison policy, such an allegation does not amount to a constitutional violation. See
Sandin v. Conner, 515 U.S. 472, 481-82 (1995) (recognizing that prison regulations
are “not designed to confer rights on inmates”); see also Taylor v. Adams, 221 F.3d
1254, 1259 (11th Cir. 2000) (“[F]ailure to follow procedures does not, by itself, rise to
the level of deliberate indifference because doing so is at most a form of negligence.”).
16 Although decisions of other district courts are not binding, they may be cited as
persuasive authority. See Stone v. First Union Corp., 371 F.3d 1305, 1310 (11th Cir.
2004) (noting that “[a]lthough a district court would not be bound to follow any other
district court’s determination, the decision would have significant persuasive
effects”).
40

Soanes fails to allege a due process violation with respect to the “vague and
unconstitutional” censorship notices he received,17 and Defendants are entitled
to qualified immunity on this claim.
Accordingly, it is

ORDERED:
1. Defendants’ Motion to Dismiss Amended Complaint (Doc. 23) is
GRANTED to the extent that Counts One, Two, and Five are DISMISSED
without prejudice for Soanes’s failure to exhaust his administrative

remedies, and Count Three is DISMISSED with prejudice based on
qualified immunity.
2. To the extent Soanes attempted to raise a claim under the First
Amendment in Count Three or any official-capacity claims, such claims are

DISMISSED without prejudice for failure to state a claim.

17 Qualified immunity does not apply to requests for injunctive or declaratory relief.
See Benning, 71 F.4th at 1335 (“[Q]ualified immunity is only a defense to personal
liability for monetary awards resulting from government officials performing
discretionary functions, and may not be effectively asserted as a defense to a claim
for declaratory or injunctive relief.” (internal quotations and citation omitted)).
However, because the Court finds that Soanes fails to state a due process claim, the
Court finds it appropriate to also dismiss Soanes’s requests for injunctive relief.
41
3. The Clerk shall enter judgment accordingly, terminate any
pending motions, and close the file.
DONE AND ORDERED at Jacksonville, Florida, this 21st day of
February, 2025.

MARCIA MORALES HOWARD
United States District Judge

JAX-3 2/18
C:
Keith Soanes, #191981
Counsel of Record

A2

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10804427. Public record. Not legal advice.
