# Poindexter v. Starbucks York Roasting Plant

> District Court, M.D. Pennsylvania · June 28, 2024

URL: https://www.frixlaw.com/law-library/cases/10667510

## Case

- **Court:** District Court, M.D. Pennsylvania
- **Decided:** June 28, 2024
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/10667510

## How later opinions describe it (automated extraction)

- discussing Fed. R. Civ. P. 12(b)(6) standard
- observing that a court is “not bound to accept as true a legal conclusion couched as a factual allegation.”

## Opinion text

UNITED STATES DISTRICT COURT
MIDDLE DISTRICT OF PENNSYLVANIA
TRISTEN MERCEDES ) CIVIL ACTION NO. 1:21-CV-1847
POINDEXTER, )
Plaintiff )
)
v. ) (ARBUCKLE, M.J.)
)
STARBUCKS YORK ROASTING )
PLANT, )
Defendant )
MEMORANDUM OPINION
I. INTRODUCTION
Tristen Mercedes Poindexter (“Plaintiff”) initiated this employment
discrimination action alleging that her former employer, Starbucks Roasting Plant,
engaged in race-based discrimination in violation of Title VII. This matter is before
us upon consent of the parties pursuant to 28 U.S.C. § 636(c) and Rule 73 of the
Federal Rules of Civil Procedure.
Currently before the Court is Defendant’s Motion requesting that Plaintiff’s
Second Amended Complaint be dismissed for failure to state a claim. (Doc. 34).
For the reasons explained herein, Defendant’s Motion will be granted, and
Plaintiff’s second amended complaint will be dismissed without further leave to
amend.
II. BACKGROUND AND PROCEDURAL HISTORY
Plaintiff worked as an Inventory Control Specialist at a Starbucks Roasting

Plant from May 13, 2019, until she was terminated on May 13, 2022. (Doc. 31, p.
1). Plaintiff alleges she was the only African American Inventory Control
Specialist. Id. During her employment, Plaintiff believes she was discriminated

against, and fired in retaliation for reporting that discrimination. Plaintiff’s claims
concern a series of separate incidents. As written, Plaintiff’s Second Amended
Complaint discusses her grievances in a disorganized fashion. We endeavored to
categorize those grievances and will discuss each category separately below, and

then will summarize the procedural history of this case.
A. ALLEGATIONS REGARDING MR. SUTTON’S DISREGARD FOR
CONFIDENTIAL INFORMATION ABOUT PLAINTIFF
Throughout her Second Amended Complaint, Plaintiff alleges that her
supervisor, Andrew Sutton, exhibited a disregard for Plaintiff’s private
information. To support her claim, Plaintiff cites two examples. First, Plaintiff

asserts that Mr. Sutton did not keep her time sheets in a secure location. She
reports Mr. Sutton was offended when she asked him to do so. Second, she asserts
that Mr. Sutton sent or handed Plaintiff’s ZIP card to a co-worker. Plaintiff asserts

that this conduct violated company policy and that it was discriminatory because
Plaintiff “was the only African American Inventory Control Specialist” Defendant
employed. (Doc. 31, p. 1).
Regarding Plaintiff’s timesheets, we infer that at the Starbucks Roasting
Plant, there is a time clock system that requires each employee to clock themselves

in and out. At the end of each week employees are required to review a time detail
to confirm their hours were entered correctly. Plaintiff alleges that Mr. Sutton
would leave employees’ timesheets in one or two central locations each week for

employees to pick up and review. Plaintiff objected to this practice and did not feel
comfortable having her timesheet left where others could view it.
On April 2, 2020, Plaintiff emailed Mr. Sutton and expressed privacy
concerns about this practice. (Doc. 31, p. 4, ¶ 1). Plaintiff alleges she proposed

several solutions, including “for plaintiff to receive the plaintiff’s confidential
information either a secured email or the plaintiff come to the plaintiffs former
Supervisor personally and retrieve such information.” Id. Once asked, it appears

that Mr. Sutton no longer left Plaintiff’s timesheet in a location where others could
see it. (Doc. 31, p. 4, ¶¶ 1-2). However, he frequently forgot to notify Plaintiff that
her timesheet was available to pick up. On one occasion, when Plaintiff stopped by
Mr. Sutton’s office to retrieve her timesheet, Mr. Sutton commented that Plaintiff

wanted special treatment. (Doc. 31, p. 1, § I ¶ 3). Plaintiff perceived Mr. Sutton’s
forgetfulness and his comment as race-based discrimination.
Plaintiff alleges that all employees were issued individual “ZIP cards.” She
explains that these ZIP cards were a confidential way for employees “to report

positive and negative practices” at the job site to their supervisors. (Doc. 31, p. 4, ¶
3).
On March 18, 2021, Plaintiff handed her ZIP card to Mr. Sutton. Id.

Approximately thirty minutes later, Mr. Sutton either handed or emailed Plaintiff’s
ZIP card to one of Plaintiff’s co-workers, TishaLiz Reyes-Pinedo. (Doc. 31, p. 4,
¶ 4). Plaintiff perceived this breach of her privacy as an “intentional” act by Mr.
Sutton. Plaintiff alleges she reported this issue to Mr. Sutton’s supervisor (Nicole

McCleary). (Doc. 31, p. 4, ¶ 1). Plaintiff viewed this incident as race-based
discrimination.
B. MR. SUTTON’S FAILURE TO FOLLOW COMPANY POLICY REQUIRING
ACKNOWLEDGEMENT AND VERIFICATION OF TIMESHEETS
Plaintiff alleges that Defendant has a policy that requires all employees to
sign a form each week acknowledging that they reviewed and verified the hours

reported on their timesheets. (Doc. 31, p. 2, ¶ 6). Plaintiff alleges that Mr. Sutton
left the timesheets out for employees to review and sign. He apparently did not
require employees to sign a separate form acknowledging receipt and verifying

hours worked.
On December 28, 2020, Mr. Sutton:
Sent an email out to all of the Inventory Control Department and
labeled the email “Time detail acknowledgement”. In the email [Mr.
Sutton’ stated that it has become a requirement that partners
acknowledge that they received their time details instead returning the
time details back to [Mr. Sutton].
Id. Plaintiff was offended by Mr. Sutton’s decision to frame this as a “new
requirement” when it was always the policy. Plaintiff viewed this incident as race-
based discrimination.
C. TIMESHEET ADJUSTMENTS
Plaintiff alleges that her timesheet was incorrectly adjusted twice, and no
one explained how or why that occurred.

On November 11, 2020, Plaintiff alleges her timesheet showed she worked
2.24 hours, when she worked almost nine hours. (Doc. 31, p. 2, ¶ 5). On January
11, 2021, Plaintiff alleges that her timesheet showed that she worked eight hours,
when she worked ten hours. (Doc. 31, p. 2, ¶ 7). Plaintiff reported these incidents

to both Mr. Sutton and Ms. McCleary via email and telephone. (Doc. 31, pp. 2, 4).
She requested an explanation for the errors but does not allege whether an
explanation was provided.

On January 12, 2021, Plaintiff contacted the Starbucks Roasting Plant’s
ethics hotline. (Doc. 31, p. 4, ¶ 2). Various partner resource employees followed-
up with Plaintiff regarding the timesheet issue via email and telephone. (Doc. 31,
p. 5, ¶¶ 3-6).
On April 29, 2021, Plaintiff met with Crystal Mayers, a Partner Resource
Associate. (Doc. 31, p. 2-3, ¶¶ 1-2). Ms. Mayers advised Plaintiff that a review of

Plaintiff’s timesheets for the period from May 1, 2020, through January 17, 2021,
revealed that 3.45 hours of time was not accurately credited. Id. Ms. Mayers
informed Plaintiff that a check for the discrepancy would be deposited into

Plaintiff’s account. Id. Plaintiff references the following letter from Ms. Mayers in
her Second Amended Complaint:
As a result of a recent payroll audit that spanned from May 1, 2020
through January 17, 2021, we’ve determined that some partner
timecards were adjusted incorrectly, resulting in a small loss of hours
for a few partners. Based on this audit, 3.45 hours of pay which
totaled $107.11 was processed. However, due to various deductions
your net payment is $81.73. A copy of the off cycle pay statement is
attached for your records.
(Doc. 20-7, p. 62).1
Plaintiff viewed the time adjustment errors as race-based discrimination.

1 In the “Gross Negligence” section of the Second Amended Complaint,
Plaintiff also references an email sent by Tracy Ellison to follow up with Plaintiff
about additional reports. (Doc. 31, p. 3, ¶ 3). Those “additional reports” from May
4, 2021 appear to concern the ZIP card incident. (Doc. 20-4, p. 57) (May 5, 2021
email from Plaintiff to herself noting that she reported the ZIP card incident to Ms.
McLeary on May 4, 2021). Ultimately, Plaintiff declined to meet with Tracy
Ellison to discuss any of her reports. (Doc. 20-3, p. 5) (May 8, 2021 email from
Plaintiff to Tracy Ellison declining to meet about Plaintiff’s concerns); see also
(Doc. 20-3, pp. 12-13).
D. CONFLICTS WITH JULIE RUPPERT AND CHRIS ROUPAS
We infer that the inventory control employees are required to complete a

“past pull” report. Plaintiff alleges that she trained a third shift Inventory Control
Specialist named Julie Ruppert to complete past pull reports on May 26, 2021.
(Doc. 31, p. 3, ¶ 1).
On June 14, 2021, Ms. Ruppert sent Plaintiff a message requesting that

Plaintiff complete the past pull report for the third shift. (Doc. 31, p. 3, ¶ 2). The
second amended complaint does not indicate how or whether Plaintiff responded to
the request.2 Later that evening, however, Ms. Ruppert approached Plaintiff at

2 The exhibits Plaintiff references in her second amended complaint include
a saved Microsoft Teams conversation between Plaintiff and Ms. Ruppert from
June 14, 2021. That conversation has been reproduced below:
[Julie Ruppert 6/14 10:26 PM]: since you guys aren’t working on that
inventory project anymore, are you going to do the pull
report now?
[Plaintiff 6/14 10:38 PM]: No I was not planning on it . . . Are you
asking me to help you with it?
[Plaintiff 6/14 10:56 PM]: Hello Julie I did not appreciate the way you
just approached me about the Past Pull. It was not what you
said but it was how you said it. Andrew [Sutton] was the one
who directed you to do the past pull report I had nothing to
do with Andrew [Sutton] directing you to handle the past
pull job task. If you have a concern with doing the past pull
then please address that concern with Management.
What you just did was unnecessary and uncalled for and I
really felt disrespected by how you approached me. I have
never talked to you in the manner that you just did tonight.
Moving forward please address me in the same manner as
you would address one of your other colleagues. Thank you.
Plaintiff’s desk. Id. Plaintiff alleges that Ms. Ruppert was aggressive, offensively
touched Plaintiff on the shoulder to gain her attention, then began aggressively

pointing in Plaintiff’s face while ordering Plaintiff to complete the third shift’s past
pull report. Id. Plaintiff sent Ms. Ruppert a message advising her that Plaintiff felt
her conduct was “unprofessional.” Id. Plaintiff alleges that Ms. Ruppert would not

have treated any of her other teammates that way. Id. Plaintiff reported the incident
to Mr. Sutton but rescinded that report the next day because Ms. Ruppert
confronted Plaintiff again and told Plaintiff that “all the plaintiff does is tell on
people and that the plaintiff is a little girl for reporting the incident.” (Doc. 31, p. 3,

¶ 3).

[Julie Ruppert 6/14 11:29 PM]: sorry. i thought i walk [sic] talking to
the group. Initially i know you , leroy and Jeanne were asked
to do it . I wasn’t trying to boss anyone around or be mean
about it.
I knew he wanted me to do past pull on a temporary basis. i
didn’t think it was supposed to be permanent[.]
[Plaintiff 6/15 12:23 AM]: Julie we can assist each other. If you need
help with something and I am here I will be more then
happy to help you but you have to speak up and tell
someone that you need to help because if you don’t then no
one is going to know. I accept your apology and we can
move forward[.]
[Julie Ruppert 6/15 12:30 AM]: ok. Thanks[.]
(Doc. 20-2, pp. 91-92) (errors in original).
Plaintiff also submitted a copy of her email to Mr. Sutton regarding the
incident. (Doc. 20-3, p. 54). On June 15, 2021 at 12:40 AM Plaintiff emailed Mr.
Sutton requesting that he disregard her email. She said that Julie apologized and
that they came to a better understanding. (Doc. 20-3 p. 69). Mr. Sutton responded
by thanking Plaintiff. (Doc. 20-3, p. 68).
On July 3, 2021, Plaintiff noticed that she was being followed by a Manual 2
Supervisor named Chris Roupas. (Doc. 31, pp. 3-4, ¶ 4).3 Plaintiff reported the

incident to Mr. Sutton, but no action was taken. Id.

3 The record in this case includes a email from Plaintiff addressed to herself
describing the incident. That email states:
On July 3rd 2021 at 1:45 in the morning I was approached by
Company Owned Supervisor Chris Roupas while I was at the IC
corral sorting pallets. While sorting pallets with my coworker Tisha
Reyes, Chris Roupas drove up on a golf cart looking for my coworker
Leroy Wentz. I told Chris that Leroy was off until Monday. Chris
Roupas told me that there was a location that had a pallet that needed
fixed at 274-110-5. I told Chris that my shift was getting ready to be
over but I would fix the pallet but I needed to go to the front to
retrieve my harness and cherry picker. As I walked to the front to
retrieve my harness and cherry picker with my coworker Tisha, I was
followed by Chris Roupas. Chris acted like he went to the main office
in the front but he instead waited for me to get onto my cherry picker.
After I got on my cherry picker and began to drive to location 274-
110-5 Chris Roupas followed me on the opposite side of where was
driving once I got to the location Chris stayed and watched me from
afar while I fixed the pallet that had 1 case sticking out. Once I came
down from the location, my coworker Tisha was standing at the end
of the aisle at 274-070-1 and Chris was at the beginning of the aisle at
274-00101. I asked Chris Roupas why he was following me and that it
is against Starbucks policy to micro manage employees and I did not
appreciate him doing that to me. Chris laughed at my statement and
said “Thanks for being a good little girl by doing my job”. He then
called Manager Justin Adams on the telephone and stated that “The
little girl did a wonderful job fixing the pallet and that we (my
coworker Tisha Reyes and I) were holding him hostage so he had to
let us leave”. I told Justin that I did not think that was appropriate
comment to state due to that being a lie. Justin stated that it was a job
and that Tisha and I may leave for the rest of the day. On July 6th
2021 I went to my Supervisor Andrew Sutton at 7:15 a.m. and
reported verbally what had taken place with Chris Roupas and he also
confirmed with my coworker Tisha.
Plaintiff suggests that these two incidents for the basis of a race-based
hostile work environment claim.

E. RETALIATORY TERMINATION
Plaintiff alleges that she reported Mr. Sutton’s conduct to Nicole McCleary,
and to an ethics hotline. (Doc. 31, pp. 4-5, ¶¶ 1-7). The Second Amended
Complaint suggests that both Ms. McCleary and “Partner Resource” employees

followed-up on those complaints. The last contact about these issues mentioned in
the Second Amended Complaint is an email exchanged with the Partner Resource
employee on May 7, 2021. Id. Plaintiff suggests that her termination, almost one

year later for “walking while completing inventory cycle counts” was related to her
complaints about Mr. Sutton. Id. She also alleges in her closing that she was
“terminated after legal documents were filed” against Defendant. (Doc. 31, p. 5).
F. PROCEDURAL HISTORY

On November 1, 2021, Plaintiff filed a two-page complaint in federal court
using a pre-printed form. (Doc. 1). Along with that complaint, Plaintiff paid the
required civil filing fee.

In her Complaint, Plaintiff indicated that she wished to file a claim under
Title VII for discrimination. (Doc. 1, p. 1). Defendant filed a motion to dismiss
Plaintiff’s Complaint, which was granted. (Docs. 15, 16, 20, 21, 23, 24). Plaintiff

(Doc. 20-3, p. 79) (errors in original).
was given leave to file an amended complaint on or before February 6, 2023. (Doc.
24).

On February 7, 2023, the Court received Plaintiff’s Amended Complaint.
(Doc. 26). Plaintiff’s Amended Complaint did not include a case caption, name any
defendants, or clearly identify her legal claims. Id. The Court deemed the amended

complaint as timely filed, but stayed the deadline for Defendant’s response and
scheduled a telephone conference with all parties to discuss how to proceed.
Following that conference, Plaintiff agreed to file a second amended complaint.
Plaintiff was advised that her second amended complaint must: include a case

caption; be titled as the “Second Amended Complaint”; clearly identify the parties;
set forth allegations in short (one sentence) numbered paragraphs; include a
detailed fact section; and clearly identify her legal claims. (Doc. 30).

On March 23, 2023, Plaintiff filed her Second Amended Complaint. (Doc.
31). Plaintiff’s Second Amended Complaint does not include a caption, does not
clearly identify any defendant in the caption or the body of her complaint, and does
not clearly identify her legal claims. Id. At the conclusion of the document,

Plaintiff requests that the Court consider “all of the submitted documentation filed
by plaintiff,” when reviewing the Second Amended Complaint. Id. at p. 6. We
infer that Plaintiff refers to the over 500 pages of exhibits Plaintiff attached in

response to Defendant’s first motion to dismiss. (Docs. 20-1, 20-2, 20-3, 20-4, 20-
5, 20-6, 20-7, 20-8). These exhibits include Plaintiff’s EEOC right to sue letter,
communications between Plaintiff and her co-workers, and emails Plaintiff sent to

herself to memorialize the events underlying her Second Amended Complaint. We
will treat these documents as exhibits to Plaintiff’s Second Amended Complaint, as
Plaintiff intended. Therefore, we may consider these documents without converting

Defendant’s Motion to Dismiss to a summary judgment motion.
On April 20, 2023, the Starbucks York Roasting Plant (“Defendant”) filed
its Motion to Dismiss Plaintiff’s Second Amended Complaint. (Doc. 34). Along
with its Motion, Defendant filed a brief in support. (Doc. 35). On May 8, 2023,

Plaintiff filed a brief in opposition. (Doc. 37). On May 22, 2023, Defendant filed a
reply. This matter has been fully briefed and is now ready to resolve.
III. LEGAL STANDARDS

With the foregoing facts and procedural history in mind, it is helpful to
review the legal standard for reviewing motions to dismiss, and the legal standards
relevant to the Title VII claims alleged in Plaintiff’s Second Amended Complaint.
A. MOTIONS TO DISMISS FOR FAILURE TO STATE A CLAIM UNDER
RULE 12(B)(6) OF THE FEDERAL RULES OF CIVIL PROCEDURE
Rule 12(b)(6) of the Federal Rules of Civil Procedure authorizes a defendant
to seek dismissal for failure to state a claim upon which relief can be granted.4

Under federal pleading standards, a pleading that states a claim for relief must
contain: (1) “a short and plain statement of the grounds for the court’s jurisdiction,
unless the court already has jurisdiction and the claim needs no new jurisdictional
support;” (2) “a short and plain statement of the claim showing that the pleader is

entitled to relief;” and (3) “a demand for the relief sought, which may include relief
in the alternative or different types of relief.”5
“To survive a motion to dismiss, a complaint must contain sufficient factual
matter, accepted as true, to ‘state a claim to relief that is plausible on its face.’”6

When determining whether this standard is met, the factual allegations contained in
the complaint must be accepted as true and must be construed in the light most
favorable to the plaintiff. A court’s obligation to accept all factual allegations as

4 The party seeking dismissal “bears the burden of showing that no claim has
been presented.” Hedges v. U.S., 404 F.3d 744, 750 (3d Cir. 2005).
5 Fed. R. Civ. P. 8(a); see also Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009)
(“the pleading standard Rule 8 announces does not require ‘detailed factual
allegations,’ but it demands more than an unadorned the-defendant-unlawfully-
harmed-me accusation.”) (quoting Bell Atl. Corp. v. Twombly, 550 U.S. 544, 555
(2007)).
6 Ashcroft, 556 U.S. at 678 (quoting Twombly, 550 U.S. at 570).
true, however, does not extend to legal conclusions.7 Similarly, a court need not
credit “[t]hreadbare recitals of the elements of a cause of action, supported by mere

conclusory statements.”8 “Rule 8 . . . does not unlock the doors of discovery for a
plaintiff armed with nothing more than conclusions.”9 A court must therefore
determine “whether, under any reasonable reading of the complaint, the plaintiff
may be entitled to relief.”10 “Determining whether a complaint states a plausible

claim for relief [is] . . . a context-specific task that requires the reviewing court to
draw on its judicial experience and common sense.”11
When reviewing a complaint under this standard, a court typically proceeds

in three steps. First, it takes note of the elements a plaintiff must plead to state a
claim.12 Second, it identifies mere conclusions which are not entitled to the
assumption of truth.13 Third, it determines whether the complaint’s factual
allegations, taken as true, could plausibly give rise to an entitlement to relief.14

Furthermore, when ruling on a motion to dismiss under Rule 12(b)(6), “a court

7 Iqbal, 556 U.S. at 678 (observing that a court is “not bound to accept as
true a legal conclusion couched as a factual allegation.”).
8 Id. at 679.
9 Id. at 678-79.
10 Phillips v. Cnty. of Allegheny, 515 F.3d 224, 233 (3d Cir. 2008) (quoting
Pinker v. Roche Holdings Ltd., 292 F.3d 361, 374 (3d Cir. 2002) and citing
Twombly, 550 U.S. at 563 n.8).
11 Iqbal, 556 U.S. at 679.
12 Burtch v. Milberg Factors, Inc., 662 F.3d 212, 221 (3d Cir. 2011) (quoting
Santiago v. Warminster Twp., 629 F.3d 121, 130 (3d Cir. 2010)).
13 Id.
14 Id.
must consider only the complaint, exhibits attached to the complaint, matters of
public record, as well as undisputedly authentic documents if the complainant’s

claims are based upon these documents.”15
B. TITLE VII CLAIMS
Title VII prohibits racial discrimination in the workplace.16 There are several
different theories of liability for race-based discrimination under Title VII,

including: disparate treatment, disparate impact, and hostile work environment.
The evidence required to prevail on a discrimination claim under Title VII is
dependent upon the theory of liability, and on the facts of a particular case.17

Moreover, when evaluating the pleading sufficiency, a complaint need not

15 Mayer v. Belichick, 605 F.3d 223, 230 (3d Cir. 2010) (citing Pension
Benefit Guar. Corp. v. White Consol. Indus., Inc., 998 F.2d 1192, 1196 (3d Cir.
1993)).
16 Section 2000e-2(a) of Title 42 of the United States Code provides that:
It shall be an unlawful employment practice for an employer--
(1) to fail or refuse to hire or to discharge any individual, or
otherwise to discriminate against any individual with respect to
his compensation, terms, conditions, or privileges of
employment, because of such individual's race, color, religion,
sex, or national origin; or
(2) to limit, segregate, or classify his employees or applicants for
employment in any way which would deprive or tend to deprive
any individual of employment opportunities or otherwise
adversely affect his status as an employee, because of such
individual’s race, color, religion, sex, or national origin.
17 Jones v. Sch. Dist. of Phila., 198 F.3d 403, 411 (3d Cir. 1999) (“We have
often remarked that the elements of a prima facie case depend on the facts of the
particular case.”).
establish a prima facie case to survive a motion to dismiss.18 Instead, the complaint
must include “enough facts to raise a reasonable expectation that discovery will

reveal evidence of the necessary elements.”19
This case appears to involve discrimination claims brought under disparate
treatment and hostile work environment theories. We will limit our discussion to

those two theories.
“Disparate treatment occurs where an employer has treated a particular
person less favorably than others because of a protected trait.”20 One way to
establish a claim of disparate treatment, is for a plaintiff to show that: (1) she is a

member of a protected class; (2) she was qualified for the position held; (3) she
suffered an adverse employment action; and (4) the action occurred under
circumstances that could give rise to an inference of intentional discrimination.21

Discrimination also occurs where an employee is subjected to severe and
pervasive harassment in the workplace due to a protected characteristic. This is
called a “hostile work environment.” To prevail on a hostile work environment
claim, a plaintiff must show that: (1) she suffered intentional discrimination

because of his or her protected class; (2) the discrimination was severe or

18 Connelly v. Lane Const. Corp, 809 F.3d 780, 788 (3d Cir. 2016).
19 Id. (internal quotation marks omitted) (quoting Phillips v. Cnty. of
Allegheny, 515 F.3d 224, 234 (3d Cir. 2008)).
20 N.A.A.C.P. v. North Hudson Regional Fire & Rescue, 665 F.3d 464, 482
n.11 (3d Cir. 2011) (cleaned up).
21 Makky v. Chertoff, 541 F.3d 205, 214 (3d Cir. 2008).
pervasive; (3) the discrimination detrimentally affected the plaintiff; (4) the
discrimination would have detrimentally affected a reasonable person in like

circumstances; and (5) respondeat superior liability exists.22
In addition to prohibiting discrimination, Title VII also prohibits retaliation
against employees who oppose employment practices that Title VII makes
unlawful.23 To prevail on a retaliation claim, a plaintiff must show that: (1) she

engaged in activity protected by Title VII; (2) the employer took adverse
employment action against her; and (3) there was a causal connection between her
participation in the protected activity and the adverse employment action.24

C. ADMINISTRATIVE EXHAUSTION OF TITLE VII CLAIMS
To pursue a claim under Title VII, a plaintiff must first exhaust
administrative remedies. To exhaust administrative remedies under Title VII, a
plaintiff must file an administrative charge with the Equal Employment

Opportunity Commission (“EEOC”) within 300 days of the alleged act of
discrimination, or within thirty days after receiving notice that the state or local
agency terminated its proceedings (whichever is earlier).25 The EEOC will then

investigate the charge and the plaintiff must wait until the EEOC issues a right to

22 Mandel v. M & Q Packaging Corp., 706 F.3d 157, 167 (3d Cir. 2013).
23 42 U.S.C. § 2000e-3.
24 Moore v. City of Phila., 461 F.3d 331, 340-41 (3d Cir. 2006).
25 42 U.S.C. § 2000e-5(e)(1).
sue letter before initiating a private action in the appropriate district court.26
Furthermore, “the scope of a resulting civil action in the district court is defined by

the scope of the EEOC investigation which can reasonably be expected to grow out
of the charge of discrimination.”27
IV. DISCUSSION

Having reviewed the relevant legal standards, we will now apply them to
Defendant’s arguments. We will begin by discussing what claims Plaintiff intended
to assert in her Second Amended Complaint. We will then address the arguments
relevant to those claims.

A. CLAIMS ALLEGED IN PLAINTIFF’S SECOND AMENDED COMPLAINT
Plaintiff’s Second Amended Complaint does not include a caption and does
not clearly identify her legal causes of action or any named defendant. As
Defendant notes in its brief, the Second Amended Complaint “meanders from one

grievance to the next” in a disorganized fashion. (Doc. 35, p. 6). Her claims are set
forth under the following headings: discrimination, gross negligence, harassment,
disparate treatment, and wrongful termination. However, these labels are not

especially useful in deciphering Plaintiff’s pleading.
Plaintiff’s former employer, the Starbucks York Roasting Plant, generously
construes Plaintiff’s Second Amended Complaint as alleging claims against it. We

26 Barzanty v. Verizon Pa., Inc., 361 F. App’x 411, 414 (3d Cir. 2010).
27 Hicks v. ABT Assocs., Inc., 572 F.2d 960, 966 (3d Cir. 1978).
agree with this interpretation of Plaintiff’s Second Amended Complaint and
construe it as naming the Starbucks York Roasting Plant as the only Defendant.

Regarding the legal claims asserted, we take note that Plaintiff is proceeding
without an attorney in this case, and therefore her pleadings:
must be held to “less stringent standards than formal pleadings drafted
by lawyers.” Haines v. Kerner, 404 U.S. 519, 520 (1972). If the court
can reasonably read pleadings to state a valid claim on which the
litigant could prevail, it should do so despite failure to cite proper
legal authority, confusion of legal theories, poor syntax and sentence
construction, or the litigant’s unfamiliarity with pleading
requirements. Boag v. MacDougall, 454 U.S. 364 (1982); U.S. ex rel.
Montgomery v. Brierley, 414 F.2d 552, 555 (3d Cir. 1969) (A
“petition prepared by a prisoner . . . may be inartfully drawn and
should . . . be read ‘with a measure of tolerance’”); Freeman v.
Department of Corrections, 949 F.2d 360 (10th Cir. 1991). Under our
liberal pleading rules, a district court should construe all allegations in
a complaint in favor of the complainant. Gibbs v. Roman, 116 F.3d 83
(3d Cir. 1997) (overruled on other grounds); see also Nami v. Fauver,
82 F.3d 63, 65 (3d Cir. 1996) (discussing Fed. R. Civ. P. 12(b)(6)
standard); Markowitz v. Northeast Land Co., 906 F.2d 100, 103 (3d
Cir. 1990) (same).
However, there are limits to the court’s procedural flexibility: “pro se
litigants still must allege sufficient facts in their complaints to support
a claim . . . they cannot flout procedural rules — they must abide by
the same rules that apply to all other litigants.” Mala v. Crown Bay
Marina, Inc., 704 F.3d 239, 245 (3d Cir. 2013) (citations omitted).28
Overlooking the confusion regarding the labels Plaintiff uses for her claims,
we construe the Second Amended Complaint as asserting claims under Title VII

28 Graham v. Pennsylvania Dep’t of Corr., No. 21-148, 2022 WL 2874724
at *4 (W.D. Pa. Mar. 21, 2022), report and recommendation adopted, 2022 WL
2871331 (W.D. Pa. July 21, 2022).
only.29 Accordingly, we find that Plaintiff asserts the following legal claims in her
Second Amended Complaint:

(1) Title VII Disparate Treatment: Andrew Sutton’s disregard for
Plaintiff’s privacy by leaving Plaintiff’s timesheet unattended in
“various locations” throughout the plant and by transmitting
Plaintiff’s private ZIP card to a co-worker.
(2) Title VII Disparate Treatment: Andrew Sutton’s failure to follow the
company policy requiring that all employees sign a paper each week
acknowledging that they received a copy of their timesheet to review.
(3) Title VII Disparate Treatment: incorrect adjustments made to
Plaintiff’s timesheet on or around November 11, 2020 and January 11,
2021.
(4) Title VII Hostile Work Environment: incidents with two employees—
Julie Ruppert and Chris Roupas.
(5) Title VII Retaliation: Plaintiff’s May 2022 termination after making
multiple reports about Andrew Sutton’s conduct.
We will begin our analysis by addressing Plaintiff’s disparate treatment
claims together, then will address her hostile work environment claim and
retaliatory termination claim. Last, we will discuss whether Plaintiff should be
granted leave to file a third amended complaint.

29 Defendant generously read Plaintiff’s second amended complaint as
asserting claims of negligence and wrongful discharge. (Doc. 35, p. 6). In her brief
in opposition, however, Plaintiff only discusses Title VII. (Doc. 37). Given
Plaintiff’s response, we construe the allegations in the negligence and wrongful
discharge sections of the Second Amended Complaint as claims brought under
Title VII that were simply mislabeled due to this pro se litigant’s unintentional
conflation of two separate legal theories.
B. PLAINTIFF’S DISPARATE TREATMENT CLAIMS WILL BE DISMISSED
Throughout her Second Amended Complaint, Plaintiff alleges disparate

treatment claims based on Mr. Sutton’s disregard for Plaintiff’s privacy, Mr.
Sutton’s failure to follow a company timekeeping policy prior to December 2020,
and unexplained (but corrected) adjustments made to her timesheets. Defendant
argues that the allegations do not make out a plausible disparate treatment claim

because these incidents do not rise to the level of “adverse employment action” and
even if they did Plaintiff does not allege enough facts to suggest these actions were
taken because of Plaintiff’s race. These arguments are persuasive.

Once again, disparate treatment occurs where one employee is treated less
favorably than others because of a protected characteristic. Plaintiff suggests she
was treated poorly because she was the only African American Inventory Control
Specialist. To be actionable under Title VII, that conduct must result in adverse

employment action. To be adverse, the employment action must be “serious and
tangible enough to alter an employee’s compensation, terms, conditions, or
privileges of employment.”30

Plaintiff was uncomfortable that Mr. Sutton left timesheets out and felt
singled out when Mr. Sutton made a comment that Plaintiff was demanding special
treatment. Plaintiff was frustrated when Mr. Sutton announced a “new policy”

30 Jones v. Southeastern Pa. Transp. Auth., 796 F.3d 323, 326 (3d Cir. 2015)
(quoting Storey v. Burns Int’l Sec. Servs., 390 F.3d 760, 764 (3d Cir. 2004)).
requiring signatures to verify the accuracy of timesheets, when in fact he was
simply complying with a longstanding policy previously ignored. These

allegations, however, do not amount to a plausible disparate treatment claim.
Although Plaintiff allegations suggest this conduct made her frustrated and
uncomfortable, she does not allege that any of Mr. Sutton’s conduct in this regard

materially altered the terms, conditions, or privileges of her employment. Although
the time reporting mistakes may have initially altered Plaintiff’s compensation,
Plaintiff suggests those errors were corrected. As such, we are not persuaded that
the events Plaintiff sets out in her Second Amended Complaint amount to adverse

employment action for the purposes of Title VII. As such, all of Plaintiff’s
disparate treatment claims will be dismissed.
C. PLAINTIFF’S HOSTILE WORK ENVIRONMENT CLAIMS WILL BE
DISMISSED
Plaintiff alleges that she was harassed by two co-workers, with one
harassing incident per co-worker. The first incident occurred on June 14, 2021, and

involved a disagreement between Plaintiff and another employee about which
employee should be responsible for running a daily “past pull” report. The second
incident occurred on July 3, 2021, when a male employee followed and

“micromanaged” her. Defendant argues that Plaintiff does not allege enough facts
to show she was subjected to hostility because of her race, and that the two
incidents are not severe or pervasive enough to sustain a plausible hostile work
environment claim. (Doc. 35, p. 22). Plaintiff does not meaningfully respond to
this argument.

For workplace harassment to be actionable, it must be sufficiently
severe or pervasive to alter the conditions of the plaintiff’s
employment and create an abusive working environment. Meritor
Savings Bank, FSB v. Vinson, 477 U.S. 57, 67 (1986). “The ‘severe or
pervasive’ standard is disjunctive and so ‘a plaintiff need not show
that her hostile working environment was both severe and pervasive;
only that it was sufficiently severe or sufficiently pervasive, or a
sufficient combination of these elements, to have altered her working
conditions.’” Moody v. Atl. City Bd. of Educ., 870 F.3d 206, 215 n.12
(3d Cir. 2017) (quoting Pucino v. Verizon Wireless Commc’ns, Inc.,
618 F.3d 112, 119 (2d Cir. 2010)). Thus, “‘some harassment may be
severe enough to contaminate an environment even[] if not pervasive;
other less objectionable, conduct will contaminate the workplace only
if is pervasive.’” Castleberry v. STI Grp., 863 F.3d 259, 264 (3d Cir.
2017) (quoting Jensen v. Potter, 435 F.3d 444, 449 n.3 (3d Cir.
2006)). But “‘isolated incidents (unless extremely serious) will not
amount to [harassment].” Id. (quoting Jensen, 435 F.3d at 449 n.3).
“When the workplace is permeated with ‘discriminatory intimidation,
ridicule, and insult,’ that is ‘sufficiently severe or pervasive to alter
the conditions of the victim’s employment and create an abusive
working environment,’ Title VII is violated.” Harris v. Forklift
Systems, Inc., 510 U.S. 17, 21 (1993) (quoting Meritor Savings Bank,
477 U.S. at 65 & 67). The “conduct must be extreme to amount to a
change in the terms and conditions of employment.” Faragher, 524
U.S. at 788. “Although the bar for establishing severe or pervasive
discrimination is relatively high, the determination of what constitutes
severe or pervasive does not lend itself to a mathematically precise
test.” Fedder v. Bloomsburg Univ. of Pennsylvania, No. 4:23-CV-
01678, 2024 WL 580552, at *3 (M.D. Pa. Feb. 13, 2024) (internal
quotation marks and citation omitted). Whether an environment is
hostile or abusive can be determined only by looking at all the
circumstances. Harris, 510 U.S. at 23. The circumstances “may
include the frequency of the discriminatory conduct; its severity;
whether it is physically threatening or humiliating, or a mere offensive
utterance; and whether it unreasonably interferes with an employee’s
work performance.” Id. “‘[S]imple teasing,’ offhand comments, and
isolated incidents (unless extremely serious) will not amount to
discriminatory changes in the ‘terms and conditions of employment.’”
Faragher, 524 U.S. at 788 (quoting Oncale v. Sundowner Offshore
Services, Inc., 523 U.S. 75, 82 (1998)).31
We agree with Defendant that Plaintiff does not allege facts to adequately
support that the incidents forming the basis of her hostile work environment claim
were related to her race. We also agree that these two incidents are neither severe
nor pervasive. Plaintiff describes only two unrelated incidents perpetrated by
separate individuals. Thus, the harassment she describes is not pervasive.
Moreover, the incidents she describes are not severe. In the first incident, involving

Ms. Ruppert, Plaintiff describes that she and a co-worker disagreed about who was
responsible for a task, after they exchanged messages through Microsoft Teams,
the co-worker tapped Plaintiff on the shoulder to gain her attention and discuss the
issue in person. Plaintiff does not allege facts that suggest this incident altered the

terms or conditions of her employment in any way. In the second incident,
involving Mr. Roupas, Plaintiff appears to object to being micromanaged and
objects to being referred to as a “little girl.” This one-time offhand comment, and

one instance of Mr. Roupas “micromanaging” Plaintiff is also not severe. Plaintiff
does not allege facts that suggest this incident altered the terms or conditions of her

31 Trevizo v. Del Toro, No. 1:23-CV-00508, 2024 WL 1195522, at *5-6
(M.D. Pa. Mar. 20, 2024).
employment in any way. Accordingly, Plaintiff’s hostile work environment claims
will be dismissed.32

D. PLAINTIFF’S RETALIATORY TERMINATION CLAIM WAS NOT
EXHAUSTED
Plaintiff initiated this action on November 1, 2021. (Doc. 1). Plaintiff was
terminated approximately six months after she filed this case.
In her Second Amended Complaint, Plaintiff asserts a Title VII claim related
to her May 2022 termination. Plaintiff alleges that “she was in contact with the

EEOC and was provided with a Notice of a Right to Sue.” (Doc. 31, p. 1)
(emphasis added). The exhibits incorporated by reference include a copy of one
right to sue letter, issued to Plaintiff on September 14, 2021. (Doc. 20-1, p. 7). That

right to sue letter concerns EEOC Charge No. 530-2021-02634. Id. Plaintiff also
alleges that she was “fired on May 13, 2022.” (Doc. 31, p. 1). The Court may
reasonably infer that the EEOC Charge No. 530-2021-02634 was filed before
September 14, 2021 (the date the right to sue letter was issued).

32 We are mindful that courts in the Third Circuit have shown a reluctance to
dismiss a complaint at the 12(b)(6) stage when the primary challenge to a hostile
work environment claim is whether the conduct in question is severe or pervasive.
Trevizo, 2024 WL 1195522, at *7; Fedder v. Bloomsburg Univ. of Pa., No. 4:23-
CV-1678, 2024 WL 580552, at *3 (M.D. Pa. Feb. 13, 2024). Nonetheless, hostile
work environment claims are properly dismissed at the 12(b)(6) stage when the
pleading fails to plausibly allege any facts from which it can be inferred that a
plaintiff was subject to severe or pervasive harassment. Trevizo, 2024 WL
1195522, at *7 (collecting cases).
Defendant argues that, based on this timeline, there is no possibility that
Plaintiff’s May 2022 termination could have been within the scope of the EEOC’s

investigation of Charge No. 530-2021-02634, because the investigation concluded
more than six months before Plaintiff was terminated. We agree. Based on the facts
alleged in this case, it is not plausible that Plaintiff could have administratively

exhausted claims related to the termination of her employment before that
termination occurred. Therefore, we are compelled to conclude that, although
Plaintiff may have exhausted some of her claims when she filed EEOC Charge No.
530-2021-02634, she did not exhaust any Title VII claim related to the May 2022

termination itself. Absent exhaustion, Plaintiff’s Title VII claims concerning her
May 2022 termination cannot proceed in federal court.
Accordingly, all Title VII claims concerning the termination in May 2022

will be dismissed.
E. PLAINTIFF WILL NOT BE GRANTED LEAVE TO AMEND
Last, Defendant argues that Plaintiff should not be granted leave to amend.
We agree. If a complaint is subject to dismissal for failure to state a claim, “a

district court must permit a curative amendment unless such an amendment would
be inequitable or futile.”33 In this case, Plaintiff has had two opportunities to

33 Phillips, 515 F.3d at 245.
submit a curative amendment but has not yet set forth a plausible claim. Therefore,
we find that permitting further amendment would be futile in this case.34

V. CONCLUSION
Accordingly, we conclude that Defendant’s Motion to Dismiss (Doc. 34)
will be GRANTED as follows:

(1) Plaintiff’s Title VII disparate treatment and retaliation claims will be
DISMISSED without leave to amend.
(2) Plaintiff’s Title VII retaliatory termination claim will be DISMISSED
without leave to amend, but without prejudice to refile as a separate
action in the event Plaintiff properly exhausts her administrative
remedies.
(3) An appropriate order will be issued.
Date: June 28, 2024 BY THE COURT
s/William I. Arbuckle
William I. Arbuckle
U.S. Magistrate Judge

34 Plaintiff does not allege whether she has attempted to separately exhaust
her retaliatory termination claim with the EEOC. It appears she may be out of time.
However, to the extent Plaintiff has separately exhausted her retaliatory
termination claim, the dismissal is without leave to amend, but without prejudice to
initiating a new civil action once it is properly exhausted.

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10667510. Public record. Not legal advice.