# WALKER v. PETSENSE LLC

> District Court, M.D. North Carolina · July 6, 2022

URL: https://www.frixlaw.com/law-library/cases/10254113

## Case

- **Court:** District Court, M.D. North Carolina
- **Decided:** July 6, 2022
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

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## Opinion text

IN THE UNITED STATES DISTRICT COURT
FOR THE MIDDLE DISTRICT OF NORTH CAROLINA

STEPHANIE A. WALKER, )
)
Plaintiff, )
)
v. ) 1:20CV738
)
PETSENSE, LLC and TRACTOR )
SUPPLY COMPANY, )
)
Defendants. )
)

MEMORANDUM OPINION AND ORDER
LORETTA C. BIGGS, District Judge.
Before the Court is Defendants’ Motion for Summary Judgment. (ECF No. 46.) Plaintiff
initiated this action pro se1 in state court, (ECF No. 1-1 at 8–11), which Defendants removed
to this Court, (ECF No. 1). After removal, Defendants filed a Motion to Dismiss, (ECF No.
9), which was granted in part and denied in part by Order of this Court dated March 31, 2021,
(ECF No. 17). As a result of the March 31st Court’s Order, Plaintiff’s only remaining claim is
for “slander per se to the extent that Plaintiff bases her claim on Defendants’ employees’
interactions with state and local officials.” (Id. at 11.) Defendants’ now move for summary
judgment as to this remaining claim. (ECF No. 46.) For the reasons stated herein, Defendants’
motion will be granted.

1 Though Plaintiff initiated this action pro se, (ECF No. 1), she is now represented by counsel, (see ECF
No. 31).
I. BACKGROUND
The evidence in the record demonstrates the following: Beginning in December 2017,
Plaintiff Stephanie Walker owned and operated Rita’s Angels Second Chance Animal Rescue

and Sanctuary, (“Rita’s”), an animal rescue serving Lee County, North Carolina. (ECF No.
50-2 at 8:1-2, 8:18, 12:10, 12:25–13:1.) During the two years Rita’s was in operation, the rescue
obtained animals from shelters and cared for them by providing food, water, medical care, and
socialization. (Id. at 9:12-17.) Defendant Petsense, LLC (“Petsense”) was at all relevant times
a pet store in Sanford, North Carolina that held adoption events which allowed local rescues
to come in and showcase their animals. (ECF Nos. 46-1 at 15:14-22; 50-2 at 17:5-11.)

In January 2019, Rita’s began leaving cats at Petsense to showcase for adoption. (ECF
No. 50-2 at 18:1-19.) Under the arrangement between Petsense and Rita’s, Petsense’s
employees were responsible for the daily care of the cats including food, water, and cleaning
the cages, (id. at 18:20–19:8), while Rita’s remained responsible for the veterinary care of the
cats, (id. at 19:9-15). Based on the parties’ arrangement, if Petsense contacted Plaintiff to
inform her that a cat was sick, Plaintiff was responsible for picking up the cat and taking it to

the veterinarian. (Id. at 19:12-15.)
In June 2019, a set of cats that Rita’s brought to Petsense were ill. (ECF No. 46-1 at
108:19-25.) When the cats’ condition did not improve after a week, Mapauna Naki Sheaves,
(“Ms. Naki”), the General Manager for Petsense, became concerned and began reaching out
to Plaintiff to retrieve the ill cats and provide them with veterinary care. (Id. at 49:24–50:10,
108:16-20.) The parties have different accounts regarding what occurred next.
According to Defendants, Ms. Naki called Plaintiff’s phone but did not receive an
answer. (Id. at 51:1-2, 110:17-21.) She also reached out to Plaintiff through Facebook
Messenger and text message. (Id. at 56:1-3, 111:24–112:2.) Ms. Naki also informed Plaintiff

that the cats needed to be taken to the veterinarian when Plaintiff came to the store to pick up
donations. (Id. at 51:2-10, 53:20-23, 112:21-25, 114:3-17.) Plaintiff responded that she was
unable to retrieve the cats, but that Debbie Oldham, a “floating volunteer” at the local animal
shelter who helps rescues as needed would come to pick up the cats later. (Id. at 51:4-7, 53:23-
25, 74:18-19, 105:21-24; ECF No. 50-2 at 15:6-8, 15:14.) However, when Ms. Naki asked Ms.
Oldham about picking up the cats via text, Ms. Oldham was unaware that she was supposed

to retrieve the sick cats. (ECF No. 46-1 at 54:1-4.) On June 10, 2019, Plaintiff responded to
Ms. Naki and stated that she would stop by later that day; however, Plaintiff visited Petsense
for approximately ten minutes and left without any cats. (Id. at 112:18-113:2; ECF No. 50-1
at 132.)
According to Plaintiff, she always personally picked up the sick cats and took them to
the veterinarian within twenty-four hours of being contacted by Petsense. (ECF No. 50-2 at

49:3-11.) Plaintiff testified that June 10, 2019, was the final time Petsense contacted her to
retrieve the cats and take them to the veterinarian, which she states that she did the same day.
(Id. at 50:22-23, 51:8-11.) After the cats were cleared, Plaintiff brought them back to Petsense
and provided the store with the vet records. (Id. at 119:1-7.)
On June 14, 2019, the North Carolina Department of Agriculture and Consumer
Services, Veterinary Division, Animal Welfare Section’s (“NCDoA”) received a complaint

alleging that Rita’s cats at Petsense were sick, and that Plaintiff refused to come pick up the
cats and provide care after numerous requests by Petsense. (ECF No. 46-4 at 1.) In response,
Elizabeth E. Garner, the NCDoA Animal Health Technician assigned to the area, visited
Petsense accompanied by Sergeant K. Gilstrap of the Lee County Sheriff’s Office.2 (Id. at 2;

ECF No. 46-3 ¶¶ 2, 3, 9.)
While at Petsense, Ms. Garner met and spoke with Destini Griffin, a Petsense
employee. (ECF Nos. 46-3 ¶ 10; 46-4 at 2.) Ms. Garner and Sergeant Gilstrap asked Ms.
Griffin if the ill cats had received care, to which Ms. Griffin responded that they had not.
(ECF Nos. 46-3 ¶ 10; 46-4 at 2.) Ms. Griffin informed them that “the cats’ poor medical
condition had persisted for a week” and that “her store manager had contacted Rita’s on

several occasions to pick up the cats and take them to a vet but that no one had come to collect
the animals.” (ECF Nos. 46-3 ¶ 10; 46-4 at 2, 5.)
Ms. Garner also spoke on the phone to Ms. Naki during which she explained the nature
of her visit. (ECF Nos. 46-3 ¶ 12; 46-4 at 3, 5.) Ms. Naki informed her that she had been in
contact with Rita’s via text message for the last week to pick up the sick cats. (ECF Nos. 46-
3 ¶ 12; 46-4 at 3, 5–6.) Ms. Naki forwarded Ms. Garner screenshots of two messages sent to

Plaintiff and one sent to Ms. Oldham asking them to pick up the sick cats. (ECF Nos. 46-3 ¶
12; 46-4 at 3, 5–6.) After receiving this information, Sergeant Gilstrap called Ms. Oldham to
retrieve the sick cats and take them to the veterinarian, which she did that day. (ECF No. 46-
4 at 2–3.)

2 Ms. Garner requested that Sergeant Gilstrap accompany her to Petsense because there was an open
investigation by the Lee County Sheriff’s Office into a fire that occurred at Rita’s two days prior in
which multiple canines died. (ECF No. 46-3 ¶¶ 6, 9.)
Ms. Garner reported the incident to the Lee County Sheriff’s Office, and an incident
report for “Animal Cruelty” was subsequently completed. (Id. at 4–6.) As a result, a criminal
summons for cruelty to animals was issued for Plaintiff. (Id. at 10.) However, the charge for

animal cruelty filed against Plaintiff was eventually dismissed. (ECF No. 50 at 5.)
The Court will first address the law governing the resolution of Defendant’s motion
for summary judgment on Plaintiff’s claim of slander per se.
II. NORTH CAROLINA LAW ON SLANDER
Under North Carolina law, “[s]poken communication to a third person of false and
defamatory words which ‘tend to prejudice another in his reputation, office, trade, business,

or means of livelihood’ is actionable slander.’” Averitt v. Rozier, 458 S.E.2d 26, 28 (N.C. Ct.
App. 1995) (quoting Morrow v. Kings Dep’t Stores, 290 S.E.2d 732, 736 (N.C. Ct. App. 1982)).
“Slander per se is a false oral communication that amounts to (1) an accusation the plaintiff
committed a crime involving moral turpitude, (2) an allegation that impeaches the plaintiff in
his trade, business, or profession, or (3) an imputation that the plaintiff has a loathsome
disease.” Eli Rsch., Inc. v. United Commc’ns Grp., LLC, 312 F. Supp. 2d 748, 761 (M.D.N.C.

2004). “A prima facie presumption of malice and a conclusive presumption of legal injury and
damage arises when a false statement falling into one of these categories is spoken.” Barker v.
Kimberly-Clark Corp., 524 S.E.2d 821, 824–25 (N.C. Ct. App. 2000).
Even if a statement constitutes slander per se, such claim may not be viable or
actionable if the speaker holds a qualified privilege. Guider v. Hertz Corp., Rent-A-Car Div., No.
1:04CV00126, 2004 WL 1497611, at *5 (M.D.N.C. June 28, 2004). A statement communicated

under a qualified privilege that is made “without actual malice” will result in “no civil liability.”
Ponder v. Cobb, 126 S.E.2d 67, 78 (N.C. 1962); see Kling v. Harris Teeter Inc., 338 F. Supp. 2d 667,
673 (W.D.N.C. 2002) (“It is well-settled that when an otherwise defamatory communication
is made in furtherance of a political, judicial, social, or personal duty, the declarant is entitled

to a qualified privilege unless actual malice is shown.” (citing Dobson v. Harris, 530 S.E.2d 829
(N.C. 2000)), aff’d, 86 F. App’x 662 (4th Cir. 2004). “A qualified privilege exists when a
communication is made”:
(1) on subject matter (a) in which the declarant has an interest, or (b) in reference
to which the declarant has a right or duty, (2) to a person having a corresponding
interest, right, or duty, (3) on a privileged occasion, and (4) in a manner and
under circumstances fairly warranted by the occasion and duty, right, or interest.

Kinesis Advert., Inc. v. Hill, 652 S.E.2d 284, 297 (N.C. Ct. App. 2007). Thus, the essential
elements for establishing such a privilege are “[1] good faith, [2] an interest to be upheld, [3] a
statement limited in its scope to this purpose, [4] a proper occasion and [5] publication in a
manner and to the proper parties only.” Id.
“Where the affirmative defense of privilege is alleged, the burden is on the defendant
to establish facts sufficient to show that the publication of the alleged defamation was made
on a privileged occasion.” June Cho v. Duke Univ., No. 1:18CV288, 2020 WL 353617, at *9
(M.D.N.C. Jan. 21, 2020) (quoting Shuping v. Barber, 365 S.E.2d 712, 714 (N.C. Ct. App. 1988)).
The determination as to “[w]hether a communication is privileged is a question of law for the
court to resolve, unless a dispute concerning the circumstances of the communication exists,
in which case it is a mixed question of law and fact.” Kinesis Advert., 652 S.E.2d at 297. “Where
a qualified privilege is found, the communication in question is presumed to have been made
in good faith and without malice.” Guider, 2004 WL 1497611, at *5 (citing Phillips v. Winston–
Salem/Forsyth County Bd. of Educ., 450 S.E.2d 753, 756 (N.C. Ct. App. 1994)).
III DISCUSSION
Defendants in their motion argue that they are entitled to judgement as a matter of law
because the statements made by Defendants employees to state and local officials regarding

Plaintiff were in fact true; and even if such statements are shown to constitute slander per se,
the employees are entitled to a qualified privilege. (ECF No. 47 at 11–23.)
Plaintiff argues in response that: (1) the statements made by Defendants’ employees
impeached Plaintiff in her business and accused her of engaging in a crime of moral turpitude;
(2) that the statements made by Defendants were false; and (3) Defendants are not covered by
a qualified privilege. Specifically, Plaintiff disputes whether the statements were made to the

proper parties on the proper occasion and whether the statements were made in good faith.
(ECF No. 50 at 10–11.)
As earlier stated, the sole remaining claim before the Court is Plaintiff’s slander per se
claim to the extent that such claim is based on Petsense’s employees’ interactions with state
and local officials. (ECF No. 17 at 11.) Here, Plaintiff in her Brief in Response to this motion
references several statements allegedly made by Petsense employees, an employee’s husband,

and others, about Plaintiff and her care of cats that she had left at Petsense for adoption. (ECF
No. 50 at 5–8). However, due to the limited inquiry before the Court, the only statements
that are potentially actionable and therefore relevant to the Court’s analysis here are those
made by Defendants’ employees to Ms. Garner of the NCAoD and Sergeant Gilstrap of the
Lee County Sheriff’s Office. Plaintiff contends that statements made by Chris Eichele, Ms.
Naki, and Ms. Griffin, to Ms. Garner and Sergeant Gilstrap while the officials were at Petsense

to investigate the condition of the cats constitutes slander per se. (Id. at 6–8.) However, despite
Plaintiff’s reference to Mr. Eichele in her brief as a “keyholder employee at Petsense”, (id. at
4), there is simply no evidence in the record to support that Mr. Eichele is a Petsense employee,
but rather is the husband of an employee, (ECF No. 46-3 ¶ 8). Therefore, the Court will not

consider his statements as potentially actionable here.
In her deposition, Plaintiff states that her only knowledge of what was told the officials
during their investigation came from NCDoA’s records. (ECF No. 50-2 at 43:12-15.)
Specifically, Plaintiff points to Ms. Garner’s report which reads as follows regarding statements
made by Ms. Griffin and Ms. Naki only: “We asked [Ms. Griffin] if these cats have received
care, and she tells us no they have not. She explains that the store manager has been reaching

out to the rescue to pick them up, but they have not done that. [Ms. Griffin] tells us the
diarrhea has been on-going for at least a week, and she believes the kittens have been here for
about a month.” (ECF No. 46-4 at 2.) With respect to Ms. Naki, Ms. Garner’s report states
“[Ms. Naki] tells me she has been in contact with the rescue for the last week via text to pick
up these cats. She has agreed to send me the texts.” (Id. at 3.) Plaintiff argues that these
statements are false, and further that such statements accuse her of “engaging in a crime of

moral turpitude and impeached her in her business or trade.” (ECF No. 50 at 6.)
While Defendants do not deny that the employees made these statements, they do
contend that the statements are true and even if not true, the employees made them believing
them to be true, and therefore they do not constitute slander. (ECF No. 47 at 1.) There is
ample evidence in the record to support that Ms. Naki’s statement that she was “in contact
with [Plaintiff] for the last week to pick up cats” is true. (See e.g., ECF No. 46-3 at 12–14.)

However, it appears that when viewing the evidence in the light most favorable to Plaintiff,
she has raised a genuine issue whether Ms. Griffin’s statement regarding the cats receiving
veterinary care is true, and whether Plaintiff did in fact pick up the cats on June 10th and
provided them with vet care before returning them to Petsense. (Compare ECF Nos. 46-1 at

112:18-113:2; 50-1 at 132; with ECF Nos. 50-2 at 51:8-11; 50-5 ¶ 13.) Nevertheless,
Defendants argue that even if the statements made by Petsense employees were false and
defamatory, they are still entitled to summary judgment because the statements were made
under qualified privilege. (ECF No. 47 at 13–16.)
Plaintiff, on the other hand, argues that this Court cannot grant summary judgment for
Defendants, because Defendants argument regarding qualified privilege is barred by the “law-

of-the-case.” (ECF No. 50 at 9–13.) This Court disagrees. 3 The Court will next address
whether Defendants have met their burden of establishing that the statements made by Ms.
Griffin and Ms. Naki are entitled to a qualified privilege.
A. Statements By Petsense Employees were Made to the Proper Parties on a Privileged
Occasion

For qualified privilege to apply to an otherwise defamatory statement, the statement
must be made to the proper parties on a privileged occasion. Kinesis Advert., 652 S.E.2d at 297.
A statement is made to the proper parties when it is made by a declarant who has an interest,
right, or duty on the subject matter, to an individual with a corresponding interest, right or

3 Plaintiff’s reading of this Court’s Order and her application of the “law-of-the-case” doctrine are
both incorrect. The Court did not rule that the defense of qualified privilege was barred in its prior
Order. (See ECF No. 17.) Rather, the Court found that Defendants did not meet their burden of
establishing qualified privilege at the Motion to Dismiss stage, and that “Defendants may be able to
establish that they meet this standard in subsequent litigation.” (Id. at 9.) Thus, Plaintiff’s argument
has no merit and, therefore, Defendants are not barred from asserting the defense of qualified
privilege.
duty. Id. “This duty may be public, personal, or private and of a legal, judicial, political, moral,
or social nature.” Shuping, 365 S.E.2d at 714. A privileged occasion is “an occasion when for
the public good and in the interests of society one is freed from liability . . . [because of] the

occasion of its publication.” Eng. Boiler & Tube, Inc. v. W.C. Rouse & Son, Inc., 172 F.3d 862
(4th Cir. 1999) (quoting Ponder, 126 S.E.2d at 78).
Here, the statements made by Petsense employees to Ms. Garner and Sergeant Gilstrap
were made by the proper parties on a privileged occasion.
As an Animal Health Technician, Ms. Garner is a state official charged with conducting
inspections of licensees and investigations into violations of the Animal Welfare Act, as

authorized by N.C. Gen. Stat. § 19A-25. (ECF No. 46-3 ¶ 3.) In this position, she had an
interest and duty in ensuring that Petsense was in compliance with its regulations and that
animal cruelty was not occurring at Petsense. (See id. ¶ 8.) Also in her position, Ms. Garner
has an interest in the welfare of the animals housed at a business she regulates. Ms. Griffin
and Ms. Naki, in making the alleged defamatory statements, were responding to questions of
an NCDoA official charged with regulating their employer. Both employees knew that

Petsense was regulated by the NCDoA and, therefore, felt obligated to answer Ms. Garner’s
questions. (ECF No. 46-1 at 99:6–100:4.) Moreover, the communication was limited to Ms.
Garner who had a duty and interest in information regarding the sick animals. Thus, the
statements were made by Petsense employees who had an interest in reporting conduct that
could adversely affect the animals at its facility, to Ms. Garner, a state official with a
corresponding interest in the welfare of the animals at Petsense. See Phillips, 450 S.E.2d at 756

(holding that statements made in a private meeting by a school board communications officer
to the superintendent were entitled to qualified privileged, because the communications officer
“had a[n] interest in reporting any conduct to [the superintendent] which could adversely affect
the school system.”)

The statements made by Petsense employees to Sergeant Gilstrap were likewise made
by the proper parties on a privileged occasion. “It is axiomatic that a police officer has an
interest in undertaking an investigation into allegations of criminal conduct and in engaging in
good faith effort to reach out to someone that has information about a suspect.” Sowell v.
Walsh, No. 1:15CV757, 2016 WL 6662257, at *5 (M.D.N.C. Nov. 10, 2016), subsequently aff’d,
690 F. App’x 104 (4th Cir. 2017) (internal quotation marks omitted). Sergeant Gilstrap

accompanied Ms. Garner to Petsense to investigate the allegations of animal abuse. (ECF No.
46-4 at 6.) Sergeant Gilstrap contacted Ms. Oldham to retrieve the cats and take them to the
veterinarian that day, which she did. (ECF No. 46-4 at 2–3.) As an officer undertaking an
investigation into allegations of animal abuse, he had an interest and duty in obtaining
information from Petsense employees regarding who may be responsible for the abuse of the
animals.

Accordingly, the statements made by Petsense employees to Sergeant Gilstrap and Ms.
Garner were made to the proper parties on a privileged occasion and, thus, will be entitled to
qualified privilege unless Plaintiff can show that the statements were not made in good faith.
B. Statements By Petsense Employees’ to Officials were Made in Good Faith
Because the statements made by Petsense employees were made to proper parties on a
privileged occasion and thus are entitled to a qualified privilege, there is a presumption that

Petsense employees acted in good faith and, therefore, the burden shifts to Plaintiff to prove
that the statements were made with actual malice. See Sowell, 2016 WL 6662257, at *5. In
order to rebut the presumption that a statement was made in good faith and without malice,
“a plaintiff must show that the speaker had actual malice.” Guider, 2004 WL 1497611, at *5

(citing Phillips, 450 S.E.2d at 756). “Actual malice may be proven by a showing that the
defamatory statement was made with knowledge that it was false, with reckless disregard for
the truth or with a high degree of awareness of its probable falsity,” Averitt, 458 S.E.2d at 29,
or “by some extrinsic evidence, such as ill feeling, or personal hostility, or threats, and the like,
on the part of the defendant towards the plaintiff,” Ramsey v. Cheek, 13 S.E. 775, 776 (N.C.
1891); see Dobson, 530 S.E.2d at 837. However, a plaintiff “is not bound to prove malice by

extrinsic evidence.” Ramsey, 13 S.E. at 776. Rather, she “may rely on the words of the libel
itself, and on the circumstances attending its publication, as affording evidence of malice.” Id.
The evidence offered to establish actual malice “must be sufficient by virtue of its
reasonableness, not by mere supposition. It must be factual, not hypothetical; supported by
fact, not by surmise.” Dobson, 530 S.E.2d at 836. Thus, “[p]roof that the words are false is
not sufficient evidence of malice, unless there is evidence that the defendant knew at the time

of using them that they were false.” Ponder, 126 S.E.2d at 76. However, “[t]hat the defendant
was mistaken in the words made by him on such confidential or privileged occasion is, taken
alone, no evidence of malice.” Id. “If plaintiff’s forecast of evidence of malice is ‘not sufficient
to permit reasonable minds to conclude’ that the [speaker’s] presumed good faith was
nonexistent, then summary judgment for defendant is proper.” Dobson, 530 S.E.2d at 836; see
Averitt, 458 S.E.2d at 29 (“If the plaintiff cannot show actual malice, the qualified privilege

becomes an absolute privilege, and there can be no recovery even though the statement was
false.”); June Cho, 2020 WL 353617, at *9 (“Summary judgment is most appropriate where
plaintiff, who, assuming the burden of production to negate defendant’s presumption of good
faith with evidence of actual malice, sets forth no specific fact showing an issue as to

defendant’s motive, but rests upon bare allegation and suspicion.” (internal quotation marks
omitted)).
Here, Plaintiff cannot establish that Ms. Griffin’s or Ms. Naki’s statement was made
with actual malice. When asked if the cats have received care, Ms. Griffin responded that “no
they have not,” explaining that “the store manager has been reaching out to [Rita’s] to pick [ ]
up [the cats], but they have not done that.” (ECF No. 46-4 at 2.) As earlier stated, a genuine

issue exists regarding whether Plaintiff picked up the cats on June 10th. (Compare ECF Nos.
46-1 at 112:18-113:2; 50-1 at 132; with ECF Nos. 50-2 at 51:8-11; 50-5 ¶ 13.) However, even
when construing the evidence in the light most favorable to Plaintiff, the allegation that Ms.
Griffin’s statement was false is insufficient to establish actual malice. Instead, Plaintiff must
show that Ms. Griffin made the statement knowing that it was false, with reckless disregard
for the truth or with a high degree of awareness of its probable falsity. There is no evidence

in the record that Ms. Griffin knew this statement to be false or was reckless about its falsity.
Plaintiff failed to depose Ms. Griffin despite the Court providing her additional time to
complete discovery once she had retained counsel. Moreover, Plaintiff fails to assert any
specific allegations against Ms. Griffin in her Amended Complaint, (see ECF No. 6), or provide
any evidence about Ms. Griffin during her own deposition, (see ECF No. 50-2). Thus, Plaintiff
has failed to establish that Ms. Griffin made her statement with actual malice.
With respect to Ms. Naki’s alleged defamatory statement, Plaintiff’s evidence in the
record is at best contradictory. Plaintiff first testified in her deposition that she is unaware
whether Ms. Naki knew her statements to be false or if Ms. Naki was mistaken in her

statements, (ECF No 46-2 at 64:5–25), and further that Plaintiff had no reason to believe and
was unaware of any reason to believe that Ms. Naki would hold ill feeling or personal hostility
toward her, (id. at 94:13–95:3). Later, however, Plaintiff argues in her brief that Ms. Naki made
her statement with actual malice, because “[d]espite vet records showing that medication had
been administered to the cats on June 10, Ms. Naki stated that she had been unsuccessfully
attempting to contact Rita’s about picking up the cats for the past week.” (ECF No. 50 at 4.)

To support this latest contention, Plaintiff cites to Ms. Naki’s deposition and Ms. Garner’s
affidavit. However, there is no evidence in the record to support Plaintiff’s contention that
Ms. Naki asserted that “she had been unsuccessfully attempting to contact Rita’s about picking
up the cats for the past week.” (Id. (emphasis added).) Rather, Ms. Garner’s affidavit asserts
that Ms. Naki “stated that she had texted Rita’s for a week to retrieve the cats.” (ECF No. 46-
3 ¶ 12; see also ECF No. 46-4 at 3, (Ms. Naki informed Ms. Garner that “she ha[d] been in

contact with the rescue for the last week via text to pick up these cats.”).) In the portion of
her deposition that Plaintiff cites, Ms. Naki only states that she reached out to Plaintiff. (ECF
No. 46-1 at 66:10-20.) For support, Ms. Naki provided screenshots of the messages. (See ECF
No. 46-3 at 12–14.) Ms. Naki makes no assertion that she was “unsuccessful” in her attempts
at reaching Plaintiff. The evidence shows that Ms. Naki texted Rita’s for a week to retrieve
the cats. Plaintiff has failed to provide any evidence to the contrary. Therefore, Plaintiff has

failed to establish that Ms. Naki’s statement was false or made with actual malice.
Plaintiff has failed to meet her burden of establishing that the alleged slanderous
statements made by Petsense employees were made with actual malice; therefore, “the
qualified privilege operates as an absolute privilege and bars any recovery for the

communication, even if the communication is false.” Averitt, 458 S.E.2d at 29. Accordingly,
Defendants’ Motion for Summary Judgment will be granted with respect to Plaintiff’s claim
of slander per se.
CONCLUSION
Because Defendants have demonstrated that they are entitled to judgement as a matter
of law on Plaintiff’s claim for slander per se, Defendant’s motion for summary judgment must

be granted. Further, since all other claims in Plaintiff’s Amended Complaint have been
dismissed by the March 31st Court Order, Plaintiff’s action must now be dismissed.
For the reasons stated herein, the Court enters the following:
ORDER
IT IS THEREFORE ORDERED that Defendant’s Motion for Summary
Judgment, (ECF No. 46), is GRANTED and this action is DISMISSED.

This, the 5th day of July 2022.

/s/ Loretta C. Biggs
United States District Judge

---

Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10254113. Public record. Not legal advice.