# Glenn R. Edwards, Inc. v. The Travelers Companies, Inc.

> District Court, E.D. Missouri · August 11, 2021

URL: https://www.frixlaw.com/law-library/cases/10235504

## Case

- **Court:** District Court, E.D. Missouri
- **Decided:** August 11, 2021
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/10235504

## How later opinions describe it (automated extraction)

- applying Iowa law and finding no coverage for COVID-19 business losses under policy language covering suspension of operations “caused by direct ‘loss’ to property”

## Opinion text

UNITED STATES DISTRICT COURT
EASTERN DISTRICT OF MISSOURI
EASTERN DIVISION

GLENN R. EDWARDS, INC., et al., )
)
Plaintiffs, )
)
vs. ) Case No. 4:20-cv-00877-MTS
)
THE TRAVELERS COMPANIES, INC., )
et al., )
)
Defendants. )

MEMORANDUM AND ORDER
This matter is before the Court on Defendants Travelers Casualty Insurance Company
and The Phoenix Insurance Company’s Motion to Dismiss, Doc. [42]. For the reasons discussed
herein, the Court will grant the Motion and dismiss this case.
I. Background
This case is one of the many disputes involving insurance coverage for certain economic
losses and ill effects to businesses attributable to SARS-CoV-2, the virus that causes coronavirus
disease or COVID-19, and the pandemic. Plaintiffs Glenn R. Edwards, Inc. and Daniel A. Narup
DMD, LLC are two businesses that provide dental services in St. Louis County, Missouri.
Plaintiffs allege that in March of 2020, they both “shut down their practices” in response to
recommendations of the Centers for Disease Control, the American Dental Association, and the
Missouri Dental Board. Though both businesses paused their practice, there “never [was] a
governmental order in Missouri mandating that dental practices close because of the COVID-19
pandemic.” Doc. [32] ¶ 47. Both Plaintiffs had insurance policies purchased from or issued by
Defendants, Travelers Casualty Insurance Company and The Phoenix Insurance Company, and
both Plaintiffs submitted claims in June 2020 for loss of business income and necessary extra
expense incurred. Docs. [32-3], [32-4]. Plaintiffs allege that Defendants have refused to pay
Plaintiffs though Plaintiffs experienced a “physical loss of” their insured properties due to the
COVID-19 pandemic. Doc. [32] ¶ 10.
In light of Defendants’ refusal to pay, Plaintiffs brought this putative class action suit

against them. An Amended Complaint brings six counts: Business Income Breach of Contract,
Count I; Breach of The Implied Covenant of Good Faith and Fair Dealing Applicable to
Business Income, Count II; Declaratory Relief Applicable to Business Income, Count III; Extra
Expense Breach of Contract, Count IV; Breach of The Implied Covenant of Good Faith and Fair
Dealing Applicable to Extra Expense, Count V; and Declaratory Relief Applicable to Extra
Expense, Count VI. Defendants have moved to dismiss under Fed. R. Civ. P. 12(b)(6), arguing
the Amended Complaint fails to state a claim upon which relief can be granted.
II. Standard
Federal Rule of Civil Procedure 8(a) requires that a pleading contain “a short and plain
statement of the claim showing that the pleader is entitled to relief.” Fed. R. Civ. P. 8(a)(2). If a

pleading fails to state a claim upon which relief can be granted, an opposing party may move to
dismiss it. See Fed. R. Civ. P. 12(b)(6). To survive a Rule 12(b)(6) motion to dismiss, “a
complaint must contain sufficient factual matter, accepted as true, to state a claim to relief that is
plausible on its face.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009) (internal quotations and
citation omitted). The factual content of the plaintiff’s allegations must “allow[] the court to
draw the reasonable inference that the defendant is liable for the misconduct alleged.” Cole v.
Homier Distrib. Co., 599 F.3d 856, 861 (8th Cir. 2010) (quoting Iqbal, 556 U.S. at 678). If a
claim fails to allege one of the elements necessary to recovery on a legal theory, that claim must
be dismissed for failure to state a claim upon which relief can be granted. Crest Constr. II, Inc.
v. Doe, 660 F.3d 346, 355 (8th Cir. 2011).
When ruling on a motion to dismiss, the Court “must liberally construe a complaint in
favor of the plaintiff,” Huggins v. FedEx Ground Package Sys., Inc., 592 F.3d 853, 862 (8th Cir.

2010), and must grant all reasonable inferences in its favor, Lustgraaf v. Behrens, 619 F.3d 867,
872–73 (8th Cir. 2010). Although courts must accept all factual allegations as true, they are not
bound to take as true “a legal conclusion couched as a factual allegation.” Bell Atl. Corp. v.
Twombly, 550 U.S. 544, 555 (2007) (internal quotations and citation omitted); Iqbal, 556 U.S. at
677–78. Indeed, “[c]ourts should dismiss complaints based on ‘labels and conclusions, and a
formulaic recitation of the elements of a cause of action.’” Hager v. Ark. Dep’t of Health, 735
F.3d 1009, 1013 (8th Cir. 2013) (quoting Twombly, 550 U.S. at 555).
III. Discussion
a. The Relevant Policy Provisions
Several provisions of the policies are at issue here. First, the Businessowners Property

Coverage Special Form provides for Business Income and Extra Expense coverage that requires
Defendants to
pay for the actual loss of Business Income you sustain due to the
necessary “suspension” of your “operations” during the “period of
restoration”. The “suspension” must be caused by direct physical loss of or
damage to property at the described premises. The loss or damage must be
caused by or result from a Covered Cause of Loss.

Doc. [32] ¶¶ 84–85.
The policies also covered Extra Expense. The policies state:

(1) Extra Expense means reasonable and necessary expenses you incur
during the “period of restoration” that you would not have incurred if
there had been no direct physical loss of or damage to property caused
by or resulting from a Covered Cause of Loss.
(2) We will pay Extra Expense (other than the expense to repair or replace
property) to:

a. Avoid or minimize the “suspension” of business and to
continue “operations” at the described premises . . .

b. Minimize the “suspension” of business if you cannot
continue “operations”.

(3) We will also pay Extra Expenses (including Expediting Expenses) to
repair or replace property, but only to the extent it reduces the amount
of loss that otherwise would have been payable under Paragraph a.
Business Income, above.

Id. ¶¶ 98–99.
Besides the coverage provisions, the policies also contained relevant endorsements and
exclusions. The endorsement setting out the Exclusion of Loss Due to Virus or Bacteria states:
A. The exclusion set forth in Paragraph B. applies to all coverage under
all forms and endorsements that comprise this Coverage Part or Policy,
including but not limited to forms or endorsements that cover property
damage to buildings or personal property and forms or endorsements
that cover business income, extra expense, rental value or action of
civil authority.

B. We will not pay for loss or damage caused by or resulting from any
virus, bacterium or other microorganism that induces or is capable of
inducing physical distress, illness or disease.

C. With respect to any loss or damage subject to the exclusion in
Paragraph B., such exclusion supersedes any exclusion relating to
“pollutants”.

D. The terms of the exclusion in Paragraph B., or the inapplicability of
this exclusion to a particular loss, do not serve to create coverage for
any loss that would otherwise be excluded under this Coverage Part or
Policy.

Id. ¶ 110.
b. Plaintiffs have not alleged a direct physical loss of or damage to their property.
The policies at issue only cover “actual loss of Business Income” due to the “necessary
‘suspension’ of ‘operations’ during the ‘period of restoration’” and only if the suspension was
“caused by direct physical loss of or damage to property at the described premises.” Id. ¶¶ 84–

85. The policies do not define “loss” or “damage” as used in the phrase “direct physical loss of
or damage to property.” Plaintiffs allege that they had a “physical loss of their insured property
arising from the COVID-19 pandemic.” Id. ¶ 10. They argue that they “suffered a ‘loss of’ their
properties when they were unable to use them for the practice of dentistry and their patients
suffered a loss of the properties when they were unable to access them for dental services.” Id.
¶ 11. Since it is a legal conclusion that Plaintiffs suffered a loss of their properties, the Court
will not assume such allegations are true, but the Court will determine that legal conclusion
based on Plaintiffs’ pleaded facts.
Under Missouri law, a court interpreting an insurance policy should “give[] the policy
language its plain meaning, or the meaning that would be attached by an ordinary purchaser of

insurance.” Seaton v. Shelter Mut. Ins. Co., 574 S.W.3d 245, 247 (Mo. banc 2019) (quoting Doe
Run Res. Corp. v. Am. Guar. & Liab. Ins., 531 S.W.3d 508, 511 (Mo. banc 2017)). In addition,
courts “should not interpret policy provisions in isolation but rather evaluate policies as a
whole.” Ritchie v. Allied Prop. & Cas. Ins. Co., 307 S.W.3d 132, 135 (Mo. banc. 2009). When
an insurance policy is “clear and unambiguous,” the court must enforce the policy as written.
Seaton, 574 S.W.3d at 247.
The Court concludes that, under the plain meaning of the policy language and evaluating
the policy as a whole, Plaintiffs’ decisions to close their dental practices did not constitute a
“direct physical loss of” their property. Nothing physical happened to Plaintiffs’ properties.
Rather, there only was a change in circumstances. The coronavirus pandemic and the associated
opinions of industry groups and the public may have caused demand for Plaintiffs’ services to
plummet, but the transitory reduction of the properties’ functionality, based on no direct physical
occurrence, does not amount to a loss of their properties under the plain meaning of the policies.

In line with many other courts before it, this Court concludes that Plaintiffs did not plead
a “direct physical loss of” its property because it did not plead any “physical alteration of
property, or, put another way, a tangible impact that physically alter[ed] property.” See Zwillo V,
Corp. v. Lexington Ins. Co., 504 F. Supp. 3d 1034, 1039 (W.D. Mo. 2020), appeal dismissed,
No. 21-1015, 2021 WL 2792962 (8th Cir. Mar. 18, 2021); accord Oral Surgeons, P.C. v.
Cincinnati Ins. Co., 2 F.4th 1141, 1144 (8th Cir. 2021) (applying Iowa law and finding no
coverage for COVID-19 business losses under policy language covering suspension of
operations “caused by direct ‘loss’ to property”). If the changes in circumstance alone caused by
the pandemic qualified as a direct physical loss of the property, then coverage would be
“established whenever property cannot be used for its intended purpose.” Oral Surgeons, 2 F.4th

at 1144 (quoting Pentair, Inc. v. Am. Guarantee & Liab. Ins. Co., 400 F.3d 613, 616 (8th Cir.
2005) (interpreting, under Minnesota law, that two-week long loss of power did not qualify as
“direct physical loss of or damage to property” despite causing a shutdown of manufacturing
operations)).
Plaintiffs argue that the “of” in “direct physical loss of or damage to” is “critical” because
it shows that it is not the property’s loss that is covered but the insured’s loss. Doc. [52] at 1–2,
12–13. Thus, since Plaintiffs were unable to use their properties for the practice of dentistry,
they suffered a “loss of” their properties during that time. The Court finds this reading too
strained and against the policy’s plain meaning. In doing so, this Court joins numerous others in
finding no coverage under identical language. See, e.g., Ballas Nails & Spa, LLC v. Travelers
Cas. Ins. Co. of Am., 511 F. Supp. 3d 978, 982 (E.D. Mo. 2021) (“The complaint does not allege
any facts demonstrating that Ballas sustained a ‘direct physical loss of or damage to property’
resulting from a ‘covered cause of loss,’ which is required for coverage under the Business

Income and Extra Expense provision.”); United Hebrew Congregation of St. Louis v. Selective
Ins. Co. of Am., No. 4:20-cv-892-HEA, 2021 WL 2823213, at *1, *3 (E.D. Mo. July 7, 2021)
(dismissing claims despite same argument by plaintiff that of in loss of or damage to is critical);
Monday Rests. LLC v. Intrepid Ins. Co., No. 4:20-cv-1015-SNLJ, 2021 WL 2222692, at *3 (E.D.
Mo. June 2, 2021) (“Plaintiffs have not alleged a ‘direct physical loss of or damage to
property.’”).
Besides the ordinary meaning of the coverage provision, other provisions of the policies
also demonstrate that Plaintiffs’ alleged inability to use their insured property in a typical manner
did not amount to a direct physical loss of property. See Ritchie, 307 S.W.3d at 135 (instructing
courts to “evaluate policies as a whole”). For example, the polices provide that if a policy holder

has coverage for Business Income and Extra Expense—like Plaintiffs do here—then the policy
holder can “extend that insurance to apply to” loss of Business Income and “reasonable and
necessary Extra Expense” incurred if “civil authorities prohibit[] access to the described
premises due to a homicide or suicide occurring at such premises.” Doc. [32-1] at 26 (emphasis
added). Under Plaintiff’s proposed interpretation of “direct physical loss of” property, this
provision would be surplusage. Under Plaintiffs’ reading, they “suffered a ‘loss of’ their
properties when they were unable to use them for the practice of dentistry.” Doc. [32] ¶ 11;
accord id. ¶ 91 (“The COVID-19 pandemic caused a direct physical loss of Plaintiffs’ Covered
Property . . . by denying Plaintiffs the direct ability to physically access and use the property in
the normal fashion in their business.”). But if the mere inability to use the properties for the
practice of dentistry counted as a “direct physical loss of” the properties, then it would be
unnecessary to “extend” the Business Income and Extra Expense insurance to apply to situations
where the police prohibited physical access to or use of the property in the normal fashion.

The policies have a similar provision that allows the insured to “extend” the Business
Income and Extra Expense insurance “to apply to the loss of Business Income or Extra Expense
caused by the interruption of” utility services, like water or power, at the insured premises. Doc.
[32-1] at 30. But losing water or power at their offices surely would have left Plaintiffs “unable
to use [them] for the practice of dentistry.” See Doc. [32] ¶ 11.1 And if being unable to use the
property for the practice of dentistry already constituted a “loss of” the property, this provision
“extend[ing]” the Business Income and Extra Expense insurance to utility failures also would be
unnecessary.
Since Plaintiffs alleged no direct physical loss of their property, they were not entitled to
Business Income or Extra Expense under the polices’ provisions. Thus, the Court will dismiss

Count I (Business Income Breach of Contract), Count III (Declaratory Relief Applicable to
Business Income), Count IV (Extra Expense Breach of Contract), and Count VI (Declaratory
Relief Applicable to Extra Expense).
c. Defendants did not breach the implied covenant of good faith and fair dealing.
Under Missouri law, a duty of good faith and fair dealing is implied in every contract.
Arbors at Sugar Creek Homeowners Ass’n v. Jefferson Bank & Tr. Co., 464 S.W.3d 177, 185
(Mo. banc 2015). “A breach of the covenant of good faith and fair dealing occurs where one
party ‘exercise[s] a judgment conferred by the express terms of the agreement in such a manner

1 While it could have been unhygienic to perform routine dental services at the height of the pandemic, it certainly
would be unhygienic to perform routine dental services at a dental office with no water or power.
as to evade the spirit of the transaction or so as to deny [the other party] the expected benefit of
the contract.’” Cordry v. Vanderbilt Mortg. & Fin., Inc., 445 F.3d 1106, 1112 (8th Cir. 2006)
(alterations in original) (quoting Mo. Consol. Health Care Plan v. Cmty. Health Plan, 81 S.W.3d
34, 46 (Mo. Ct. App. 2002)); accord Rock Port Mkt., Inc. v. Affiliated Foods Midwest Coop.,

Inc., 532 S.W.3d 180, 190 (Mo. Ct. App. 2017). The purpose of a good faith and fair dealing
cause of action is “to prevent opportunistic behavior where one party exploits changing
economic conditions to the detriment of the other party.” Rock Port Mkt., 532 S.W.3d at 188
(quoting Glenn v. HealthLink HMO, Inc., 360 S.W.3d 866, 877 (Mo. Ct. App. 2012).
The Court has reviewed the Amended Complaint in its entirety along with Plaintiffs’
opposition briefing. Nowhere has the Court found allegations that the express terms of the
policies conferred a judgment on Defendants that Defendants acted on in a manner evading the
spirit of the policies or denying the expected benefit of the policies. To the extent Plaintiffs’
allegation is that Defendants exercised a judgment in denying them coverage for their claim,
such allegation would not be a proper claim for a breach of the duty of good faith and fair

dealing because “an insurance company’s denial of coverage itself is actionable only as a breach
of contract and, where appropriate, a claim for vexatious refusal to pay.” Robert E. Levy,
D.M.D., LLC v. Hartford Fin. Servs. Grp. Inc., No. 4:20-cv-00643-SRC, 2021 WL 598818, at
*12 (E.D. Mo. Feb. 16, 2021) (quoting Overcast v. Billings Mut. Ins. Co., 11 S.W.3d 62, 69 (Mo.
banc 2000)) (dismissing dental office’s breach of covenant of good faith and fair dealing claims
relevant to COVID-19 business loss coverage). As such, the Court will dismiss Count II and
Count V.
d. The Exclusion of Loss Due to Virus or Bacteria would apply even if there were a
direct physical loss of property.
Even if Plaintiffs’ theory that an inability to physically access and use the property in the
normal fashion constitutes a “direct physical loss of’ the property under the policies, the
endorsement entitled “Exclusion of Loss Due to Virus or Bacteria” would apply. Plaintiffs argue
that the COVID-19 pandemic caused their “losses,” not the coronavirus, and, therefore, the Virus
Exclusion does not apply to their “loss and damage.” Doc. [32] § 106. Given that COVID-19 is
nothing more than disease caused by the coronavirus, their argument is untenable.
CONCLUSION
Because the Court concludes that Plaintiffs did not plead a direct physical loss of or
damage to their properties, their claims fail and will be dismissed.
Accordingly,
IT IS HEREBY ORDERED that Defendants’ Motion to Dismiss, Doc. [42], is
GRANTED.
IT IS FURTHER ORDERED that all other remaining Motions are DENIED as moot.
A separate Order of Dismissal will be filed contemporaneously with this Memorandum
and Order.
Dated this 11th day of August, 2021. /
| io
Mee
UNITED STATES DISTRICT JUDGE

-10-

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10235504. Public record. Not legal advice.