# Felix G. Arroyo v. City of Boston

> District Court, D. Massachusetts · June 8, 2021

URL: https://www.frixlaw.com/law-library/cases/10199528

## Case

- **Court:** District Court, D. Massachusetts
- **Decided:** June 8, 2021
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/10199528

## How later opinions describe it (automated extraction)

- noting that “[a]lthough spite or ill will can support a finding of malice, it is not enough to show that the defendant merely disliked the plaintiff or that such animosity was part of the defendant’s motivation”
- noting that to show such property interest, “an individual must establish that his expectation of continued employment is supported by a state law or regulation, or is based upon a mutually explicit understanding with the employer”
- noting that the “MCRA claim against Defendant in his capacity as mayor is clearly a claim against the city”
- noting that to show such property interest, “an individual must establish that his expectation of continued employment is supported by a state law or regulation, or is based upon a mutually explicit understanding with the employer”

## Opinion text

UNITED STATES DISTRICT COURT
DISTRICT OF MASSACHUSETTS
__________________________________________
)
)
FELIX G. ARROYO, )
)
Plaintiff, )
)
v. )
) Case No. 20-cv-12082-DJC
)
CITY OF BOSTON and )
MARTIN J. WALSH, )
)
Defendants. )
)
)
__________________________________________)

MEMORANDUM AND ORDER

CASPER, J. June 8, 2021

I. Introduction

Plaintiff Felix G. Arroyo (“Arroyo”) has filed this lawsuit against Defendants City of
Boston (“the City”) and the former mayor of the City, Martin J. Walsh (“Mayor Walsh”)
(collectively, “Defendants”) alleging breach of contract (Count I), violation of due process rights
pursuant to 42 U.S.C. § 1983 (Count II), wrongful termination (Count IV), negligent infliction of
emotional distress (Count V), violation of the Massachusetts Civil Rights Act (Count VI) and
breach of the implied covenant of good faith and fair dealing against both Defendants (Count VII)
and defamation just against Mayor Walsh (Count III). D. 21. Defendants now have moved to
dismiss. D. 7, D. 9. Plaintiff has moved to amend the complaint, D. 16. As stated during the
motion hearing, D. 20, this Court ALLOWS the motion to amend, D. 16. The Court has considered
the motions to dismiss, D.7, D. 9, as to allegations in the amended complaint, D. 21. For the
reasons stated below, the Court ALLOWS the motions to dismiss in PART and DENIES them in
part.
II. Standard of Review
On a motion to dismiss for failure to state a claim upon which relief can be granted pursuant
to Fed. R. Civ. P. 12(b)(6), the Court must determine if the facts alleged “plausibly narrate a claim

for relief.” Schatz v. Republican State Leadership Comm., 669 F.3d 50, 55 (1st Cir. 2012) (citation
omitted). Reading the complaint “as a whole,” the Court must conduct a two-step, context-specific
inquiry. García-Catalán v. United States, 734 F.3d 100, 103 (1st Cir. 2013). First, the Court must
perform a close reading of the claim to distinguish the factual allegations from the conclusory legal
allegations contained therein. Id. Factual allegations must be accepted as true, while conclusory
legal conclusions are not entitled credit. Id. Second, the Court must determine whether the factual
allegations present a “reasonable inference that the defendant is liable for the conduct alleged.”
Haley v. City of Boston, 657 F.3d 39, 46 (1st Cir. 2011) (citation omitted). In sum, the complaint
must provide sufficient factual allegations for the Court to find the claim “plausible on its face.”
García-Catalán, 734 F.3d at 103 (citation omitted).

III. Factual Background

The following summary is based upon the allegations in the amended complaint which are
assumed to be true for the purposes of resolving Defendants’ motions to dismiss. Arroyo served
as Chief of Health and Human Services (“HHS”) for the City from January 6, 2014 until his
termination on August 24, 2017. D. 21 at ¶¶ 9, 12.
At all relevant times during the present action, the City maintained a policy manual, “An
Employee Guide to Benefits, Rights and Responsibilities” (“City Employee Manual”), including
a policy on the disciplinary process that governs responses to the violation of work regulations or
inappropriate off-duty or on-duty employee behavior. Id. at ¶ 16; D. 21-1.
As alleged, the City learned about claims of sexual harassment against Arroyo on or about
July 24 and 25, 2017. Id. at ¶ 15. On July 27, 2017, the City placed Arroyo on administrative
leave pending an investigation into the allegations. Id. at ¶ 17. Arroyo was informed by Mayor
Walsh’s Chief of Staff, Dan Koh (“Koh”), and Corporation Counsel, Eugene O’Flaherty
(“O’Flaherty”), that he was placed on administrative leave. Id. That same day, O’Flaherty told

Arroyo that the allegations were serious, and he should not be thinking about his job, but rather
about “keeping himself out of jail.” Id. at ¶ 18. Arroyo has denied and continues to deny all
allegations of misconduct brought forth by Hilani Morales (“Morales”). Id. at ¶ 19.
A July 27, 2017 letter from O’Flaherty informed Arroyo that he was on leave pending
investigation of a “serious complaint including allegations of harassment and retaliation,” although
the City did not inform Arroyo that the investigation specifically involved allegations of sexual
harassment or provide notice of any of the specific allegations made against him. Id. at ¶ 20. The
letter also stated that during administrative leave, Arroyo was “prohibited from having contact
with any City employees,” which he alleges interfered with his right to present evidence. Id. at ¶

21. The letter further instructed Arroyo to “not take action that could be perceived as retaliatory
against anyone who may have information relevant to the City of Boston’s investigation” as
“[e]ngaging in such misconduct is prohibited and may be grounds for immediate termination.” Id.
at ¶ 22. News of Arroyo’s leave was published in an August 1, 2017 Boston Globe story based
“on a leak from City Hall.” Id. at ¶ 29. Arroyo repeatedly requested the details of specific
allegations brought against him, as well as the source of the complaint in writing, but the City did
not provide the requested information. Id. at ¶¶ 20, 30.
The City hired attorney Kay Hodge (“Hodge”) to conduct the investigation of the
allegations against Arroyo. Id. at ¶ 28. Arroyo played no role in selecting the investigator, and
Hodge had previously represented the City against workers in various matters before the
Massachusetts Civil Service Commission as well as federal and state court. Id. Although Arroyo
received a press inquiry on August 7, 2017 revealing that the press was aware of the specific nature
and source of the complaint against him, he met all press inquiries with no comment due to the
City’s demand he refrain from same. Id. at ¶¶ 23, 31. Arroyo alleges that he was not allowed to

defend himself, which he claims further damaged his public reputation. Id. at ¶ 31. On August 8,
2017, Hodge confirmed the investigation was confidential and that the City would not be speaking
to the press even though a City employee had already leaked information about the investigation.
Id. at ¶ 32. After scheduling an interview with Hodge for August 16, 2017, Arroyo, through
counsel, requested a copy of the City Employee Manual, the specific allegations against him and
name of complainant, evaluations he received from the HHS Leadership Team members in his
capacity as Chief, access to his work emails and an affirmative answer in writing of whether the
City had expressed a desire or preference to terminate him prior to the completion of the
independent investigation. Id. at ¶ 34. Despite the City’s failure to fulfill his requests, he remained

fully cooperative. Id. About two days prior to the scheduled interview, Arroyo provided the
investigator with the names and titles of twenty-five relevant witnesses, most of whom were
women and members of the HHS Leadership Team that previously met with him monthly. Id. at
¶ 35. Arroyo also provided Hodge with relevant evidence including evidence of text messages
that his accuser sent to another City employee making contradictory and inconsistent allegations
against him during the investigation. Id. at ¶¶ 36, 38.
Arroyo participated in an interview with the investigator on August 16, 2017 and denied
all allegations of misconduct. Id. at ¶ 40. The next day, August 17, 2017, Morales filed a
complaint with the Massachusetts Commission Against Discrimination (“MCAD”) and shortly
thereafter shared the complaint with the Boston Globe. Id. at ¶ 41. She also provided the
newspaper with emails she received from Koh. Id. The Globe published a story detailing her
allegations on August 22, 2017. Id. at ¶ 47. The same day that the Globe article was published,
O’Flaherty called Arroyo’s attorney to say that Arroyo could resign or be fired. Id. at ¶ 48.
Arroyo alleges that the City and Mayor Walsh failed to complete the pending investigation

before making public statements concerning the matter. On August 23, 2017, the Globe quoted
Mayor Walsh as saying “[n]obody should have that feeling, [coming into] a hostile work
environment. No one should ever have that,” when asked generally about sexual harassment. He
described it as “something that bothers [him], “particularly [with] a woman” and expressed not
wanting these issues to happen in his administration. Id. at ¶ 49. The City’s communication chief
at the time, Laura Oggeri (“Oggeri”) was quoted saying that the allegations were “intolerable and
disturbing.” Id. She further added that the City takes “the safety and well-being of [its] employees
very seriously” and that the City was “working to get to the bottom” of it “as soon as possible.”
Id. Lieutenant Detective Michael McCarthy (“McCarthy”) of the Boston Police Department

similarly told the Globe that he was “attempting to contact the victim to see if she wanted to file a
criminal complaint.” Id. at ¶ 51.
The City terminated Arroyo on August 24, 2017 before having the opportunity to complete
his follow up interview scheduled for the next day. Id. at ¶¶ 54-55. Oggeri, however, said in an
email statement that he was terminated “after a comprehensive internal investigation.” Id. at ¶ 74.
The statement was reported by multiple media outlets. Id. Variations of this statement were
echoed in subsequent publications in the Globe in September 2017 and February 2018 respectively
where the City is said to have terminated Arroyo after an internal investigation beginning on July
27 and ending on August 23, 2017. Id. at ¶ 75. The City never provided Arroyo with written
findings of fact from the investigation. Id. at ¶ 61.
In October 2017, the City responded to Morales’ MCAD complaint stating that it had no
evidence that Arroyo committed the acts alleged. Id. at ¶ 64. Morales withdrew her MCAD
complaint on November 21, 2017. Id. at ¶ 65. She filed a civil complaint against Arroyo and the

City alleging sexual harassment and retaliation in March 2018. Id.
As a result of being terminated, Arroyo lost, in addition to his compensation, his health
care insurance, dental care benefits, eye care benefits and other benefits guaranteed to him by the
terms and conditions of his employment. Id. at ¶ 89. As a direct and proximate cause of the results
of Defendants’ conduct, Arroyo has suffered physical, emotional and economic injuries. Id. at ¶
90. He continues to suffer the harmful reverberations of Defendants’ statements and conduct and
will continue to suffer monetary damages as a result of the harm to his reputation. Id. at ¶¶ 91-92.
IV. Procedural History

Plaintiffs instituted this action on August 21, 2020 in Suffolk Superior Court. D. 1-3.
Defendants removed the case to this Court on November 20, 2020. Id. Defendants now have
moved to dismiss. D. 7, 9. The Court heard the parties on the pending motions and took these
matters under advisement. D. 20.
V. Discussion1

A. Arroyo’s Contract Claims (Counts I and VII)

1. Breach of Contract claim (Count I)

1 To the extent Defendants moved to dismiss claims alleged in the original complaint, D.1,
but not in amended complaint, D. 21, those portions of their motions are denied as moot because
Arroyo is not pressing same in the operative, amended complaint.
To state a claim for breach of contract under Massachusetts law, a plaintiff must allege that
“a valid, binding contract existed, the defendant breached the terms of the contract and the plaintiff
sustained damages as a result of the breach.” Young v. Wells Fargo Bank, N.A., 717 F.3d 224,
232 (1st Cir. 2013) (citations omitted). Whether a contract exists is a matter of law for the Court
to determine. See Lexington Ins. Co. v. All Regions Chem. Labs, Inc., 419 Mass. 712, 713 (1995).

Defendants contend that the complaint fails to state a claim for breach of contract because the
City’s Employee Manual does not “establish an employment contract between the City of Boston
and any of its employees,” D. 8 at 8, and that Arroyo “does not assert that he had a valid, binding
contract with the City of Boston because he in fact did not.” Id. at 7.
Arroyo claims that the City’s Employee Manual constitutes an enforceable contract. D. 21
at ¶ 97. Under Massachusetts law, whether an employee handbook constitutes an enforceable
contract turns on a variety of factors “including its content and the circumstances of its
distribution.” Campbell v. Gen. Dynamics Gov’t Sys. Corp., 407 F.3d 546, 559 (1st Cir. 2005);
see Jackson v. Action for Boston Community Development, Inc., 403 Mass. 8, 14-15 (1988)

(pointing to circumstances such as whether the manual allows the employer to unilaterally amend
the terms; states that it provides only “guidance”; any course of negotiations over its terms;
whether the manual stated a term of employment; any “special attention” the employer drew to the
manual; and whether the employee was required to sign, assent-to, or acknowledge the manual’s
policies as a condition of employment as factors in determining whether manual constituted a
contract). Such circumstances identified in Jackson are not “a rigid list of prerequisites,” but meant
to guide courts when evaluating whether an employee handbook constituted part of an employment
contract. O’Brien v. New England Tel. & Tel. Co., 422 Mass. 686, 692 (1996); see McMillan v.
Mass. Soc. for Prevention of Cruelty to Animals, 140 F.3d 288, 310 (1st Cir. 1998). Considering
such circumstances, a court must determine “the objective reasonableness of an employee’s belief
that the manual is binding.” Grant v. Target Corp., No. 15-cv-12972-ADB, 2017 WL 2434777, at
*4 (D. Mass. June 5, 2017). Here, the Jackson factors “militate against a finding that the [City
Employee Manual] in this case constituted an employment contract.” Lee v. Howard Hughes
Medical Institute, 457 F. Supp. 3d 9, 12 (D. Mass. 2020) (allowing motion to dismiss plaintiff’s

breach of contract claims).
First, the City Employee Manual contains an express disclaimer that “[i]ts provisions are
not conditions of employment, and they may be unilaterally modified at any time with or without
notice” and that it “is not construed as a contract between the City of Boston and its employees.”
D. 21-1 at 6. Although this disclaimer is not dispositive of the existence of a contract between the
parties, this “unambiguous disclaimer,” demonstrates the City’s “intent that the [manual] was not
part of an enforceable employment contract, and because it allows the employer unilaterally to
amend the [City Employee Manual], fits squarely under the first Jackson factor.” Lee, 457 F.
Supp. 3d at 12; see Day v. Staples, Inc., 555 F.3d 42, 58 (1st Cir. 2009); Ferguson v. Host Int’l,

Inc., 53 Mass. App. Ct. 96, 103 (2001) (highlighting that if an employer “does not want the manual
to be capable of being construed by the court as a binding contract. . . [a]ll that need to be done is
the inclusion in a very prominent position of an appropriate statement that there is no promise of
any kind by the employer contained in the manual”).
Second, by its express terms, the City Employee Manual is “informational only,” D. 21-1
at 6, and provides guidance only. Third, there are no allegations or indications in the record
otherwise that there were any negotiations over the City Employee Manual between the parties.
Fourth, the City Employee Manual expressly notes that its “provisions are not conditions of
employment. Id. Fifth, there are no allegations or indications otherwise in the record about the
dissemination of the City Employee Manual and other than the allegation that Arroyo “accepted
[the] terms” D. 21¶ 97, about whether he was required to sign, assent to or acknowledge the City
Employee Manual. Day, 555 F.3d at 59. “Given these disclaimers [in the City Employee Manual],
the absence of any negotiation over the terms, and the absence of any specified term of
employment, [Arroyo] could not reasonably have believed that the employment manual[ ] he . . .

was given constituted the terms or conditions of employment, equally binding on employee and
employer.” Id. (internal quotation marks and citations omitted). In the absence of a contract
between the parties, Arroyo has not stated a plausible claim for breach of contract.2
2. Breach of Implied Covenant of Good Faith and Fair Dealing (Count VII)

Arroyo also asserts a claim for breach of covenant of good faith and fair dealings detailing
that the “contract between [him] and the City of Boston included an implied covenant of good faith
and fair dealing” that required “Mayor Walsh and the City of Boston to refrain from engaging in
conduct that would destroy or injure [his] right to receive the benefits of his contract.” D. 21 at ¶¶
132-133. Although Massachusetts generally recognizes that at-will employment can be terminated
by either party without reason, the “covenant of good faith and fair dealing is ‘implicit in all

2 While the crux of Arroyo’s claim concerns the City Employee Manual, D. 21 at 20-21,
Arroyo asserts in his opposition that his claims “regarding breach of contract and violation of his
due process rights stem from the Mayor’s promise that he would be able to hold his job [as long]
as the Mayor was in office” aside from “the discipline procedure within the Employment Manual,”
D. 13 at 3, and alleges in the amended complaint that Mayor Walsh stated that he “was offering
the position of Chief of [HHS] to Arroyo for as long as he served as Mayor.” D. 21 ¶ 9. To extent
that Arroyo now is asserting this alleged promise from Mayor Walsh as the basis of a contract, he
has failed to show that this promise constitutes even an implied contract. As Defendants note and
as Massachusetts law provides, “employment is presumed to be at-will unless there exists an
express or implied contract governing its terms and conditions.” Day, 555 F.3d at 58 (internal
citations omitted). As to any alleged, implied contract in Mayor Walsh’s promise to him, he has
failed to show that the terms and conditions of same were “sufficiently definite so that the nature
and extent of the obligations of the parties can be ascertained, ” Thompson v. Sundance Pub., No.
95-0274-B, 1997 WL 1294367, at *3 (Mass. Super. Dec. 15, 1997) (internal citations omitted),
and such does not plausibly allege an enforceable contract.
Massachusetts contracts, including contracts for employment at will.’” Artuso v. Vertex Pharms.,
Inc., 637 F.3d 1, 8 (1st Cir. 2011) (quoting Harrison v. NetCentric Corp., 433 Mass. 465, 473
(2001)). The plaintiff has the burden of proving lack of good faith, which may be inferred from
the totality of the circumstances. T.W. Nickerson, Inc. v. Fleet Nat’l Bank, 456 Mass. 562, 570
(2010). Massachusetts law recognizes a breach of the implied covenant of good faith and fair

dealing in two limited circumstances involving termination of at-will employees: (1) when an
employer terminates an employee to avoid payment of future expected compensation for past
services or expected benefits (the financial benefit prong) or (2) when employment was terminated
contrary to a clearly established public policy. Masso v. United Parcel Serv. of Amer., Inc., 884
F. Supp. 610, 614 (D. Mass. 1995); Shen v. Biogen Idec Inc., 523 F. Supp. 2d 48, 54 (D. Mass.
2007). Here, Arroyo does not suggest that the first exception applies. Arroyo does, however,
assert that his termination was against public policy as it sought to punish him for not resigning
his position with the City and his refusal to admit to acts that he did not do. D. 13 at 5.
Massachusetts courts have interpreted the public policy exception narrowly. King v. Driscoll, 418

Mass. 576, 582 (1994); Masso, 884 F. Supp. at 614. The exception protects employees for
asserting “a legally guaranteed right (e.g., filing a workers’ compensation claim) for doing what
the law requires (e.g., serving on a jury) or refusing to do what the law forbids (e.g., committing
perjury).” Smith-Pfeffer v. Superintendent of the Walter E. Fernald State Sch., 404 Mass. 145,
149-150 (1989). Arroyo asserts that he was terminated for his refusal to admit to wrongful acts
that he did not commit. At the motion to dismiss stage, this Court finds that Arroyo has sufficiently
plead a claim for breach of the implied covenant of good faith and fair dealing under the public
policy exception. Accordingly, this portion of his breach of implied covenant of good faith and
fair dealing, Count VII, survives.
B. Due Process Rights under 42 U.S.C. § 1983 (Count II)

To the extent that Arroyo asserts both a violation of substantive due process and procedural
due process, D. 21 at ¶ 99, the Court addresses both claims.
“[T]o assert a valid substantive due process claim, [Arroyo has] to prove that [he] suffered
the deprivation of an established life, liberty, or property interest, and that such deprivation
occurred through governmental action that shocks the conscience.” Clark v. Boscher, 514 F.3d
107, 112 (1st Cir. 2008). Given the at-will nature of his employment, Arroyo has failed to show
that he had a property interest in continued employment. Bleeker v. Dukakis, 665 F.2d 401, 403
(1981); see Dea v. Look, 810 F.2d 12, 16 n.3 (1st Cir. 1987) (noting that to show such property
interest, “an individual must establish that his expectation of continued employment is supported
by a state law or regulation, or is based upon a mutually explicit understanding with the employer”)
(emphasis in original). Given this failure as to the first element, the Court need not turn to whether
the conduct he alleges is sufficiently “conscious-shocking.” Pagan v. Calderon, 448 F.3d 16, 32
(1st Cir. 2006); see Thomas v. Town of Salisbury, 134 F. Supp. 3d 633, 647 (D. Mass. 2015).

“To maintain a procedural due process claim, a plaintiff must allege that the plaintiff was
deprived of constitutionally protected property because of defendants’ actions, and that the
deprivation occurred without due process of law.” Thomas, 134 F. Supp. 3d at 646 (quoting Senra
v. Town of Smithfield, 715 F.3d 34, 38 (1st Cir. 2013)). Accordingly, as an initial matter, Arroyo
“must have had a reasonable expectation, based on a statute, policy, rule or contract, that he . . .
would continue to be employed.” Higgins v. Town of Concord, 246 F. Supp. 3d 502, 513 (D.
Mass. 2017) (internal quotation marks and citation omitted); see Perkins v. Bd. of Dirs., 686 F.2d
49, 51 (1st Cir. 1982). Neither sources that Arroyo relies upon, the City Employment Manual, or
alleged promise from Mayor Walsh, for the reasons stated above, give rise to a reasonable
expectation that he would continue to be employed.
For the reasons stated above, Arroyo has failed to state claims for violation of substantive
due process or procedural due process under Count II.
C. Defamation Claim Against Mayor Walsh (Count III)

Arroyo also brings a claim for defamation against Mayor Walsh. “To prevail on a
defamation claim, a plaintiff must ‘establish that the defendants published a false statement about
him to a third party that either caused him economic loss or was the type that is actionable without
proof of economic loss.’” Driscoll v. Bd. of Trs. Of Milton Acad., 70 Mass. App. Ct. 285, 295
(2007) (quoting Phelan v. May Dep’t Stores Co., 443 Mass. 52, 55-56 (2004)). If a plaintiff is a
public figure, he “must prove, by clear and convincing evidence, that the defendant published the
false and defamatory material[s] with actual malice,” “that is, with knowledge that [they were]
false or with reckless disregard of whether [they were] false or not.” Murphy v. Boston Herald,
Inc., 449 Mass. 42 (2007). Defendants challenge this claim, arguing that the alleged statements

are not actionable and that Arroyo has failed to allege actual malice, either of which would mean
that he has failed to state a defamation claim against Mayor Walsh.
Taking the second of these challenges first, Mayor Walsh contends that Arroyo must
plausibly allege that he acted with actual malice to proceed with his defamation claim. Even as
alleged, Arroyo, an appointed official of the Walsh administration and previously a candidate for
mayor, D. 21 ¶¶ 8-11, is a “general public figure” or “at least a limited-purpose public figure,’
Lemelson v. Bloomberg L.P., 903 F.3d 19, 23-24 (1st Cir. 2018) given that he was at the center of
the controversy underlying the claims here. Accordingly, to state a defamation claim against
Mayor Walsh, he “must point to ‘sufficient evidence to permit the conclusion that the defendant
in fact entertained serious doubts as to the truth of his publication,’ . . . or ‘actually had a ‘high
degree of awareness of . . . probable falsity.’” Id. at 24 (internal citations omitted). That is, that
Mayor Walsh made these statements knowing that they were false or with reckless disregard of
whether they were false. Murphy v. Boston Herald, Inc., 449 Mass. 42, 49 (2007) Given that this
is a Rule 12(b)(6) motion to dismiss, the Court looks at Arroyo’s allegations in this regard to

determine whether he has “’la[id] out enough facts from malice might reasonably be inferred,’”
such that his allegations “‘nudge[ ] his actual malice claim across the line from conceivable to
plausible.’” Lemuelson, 903 F.3d at 24 (internal citations omitted).
Many of Arroyo’s allegations as to the Mayor Walsh’s actions concern his alleged view of
Arroyo as a past and future rival. See D. 21 ¶¶ 8-9, 52. “In the context of defamation, the term
‘actual malice’ does not mean the defendant’s dislike of, hatred of, or ill will toward the plaintiff.”
Stone v. Essex County Newspapers, Inc., 367 Mass. 849, 867-68 (1975); see Dragonas v. Sch.
Comm. of Melrose, 64 Mass. App. Ct. 429, 439 (2005) (noting that “[a]lthough spite or ill will can
support a finding of malice, it is not enough to show that the defendant merely disliked the plaintiff

or that such animosity was part of the defendant’s motivation”). Instead, Arroyo must allege facts
from which it might be reasonably inferred that Mayor Walsh uttered statements that he knew or
should have known were false. Arroyo has not done so here as the alleged statements. Even
assuming that none of Mayor Walsh’s statements are time-barred, D. 10 at 7 n.5, there have been
no plausible allegations that any of the alleged statements were false or that Mayor Walsh knew
or should have known they were false. Mayor Walsh’s alleged defamatory statements in or about
August 2017 included that “[n]obody should have that feeling, [coming into] a hostile work
environment” and he did not want “that happening in my administration” (D. 21 ¶ 49); “I don’t
think we have fundamental issues with people [being] afraid to come forward with any type of . .
. sexual harassment [complaint] (D. 21 ¶ 69); that Morales had been transferred “for the woman’s
safety” (D. 21 ¶ 70); “[i]f your daughter worked under Felix Arroyo, you would want to fire him
too.” Id. at ¶ 71; “[a]ny time that we have any type of allegations in the city of Boston where
there’s somebody that feels threatened or concerned, we’re gonna do an investigation and we’re
gonna take the proper action and that’s what we did in this case” (D. 21 ¶ 77).3 The closest that

Arroyo’s allegations come to asserting a basis from which to infer actual malice is the City’s
response on October 4, 2017 to Morales’ MCAD complaint that it had no evidence that Arroyo
had done what she alleged in the complaint. D. 21 ¶ 64. Even assuming the truth of Arroyo’s
allegations, as the Court must on a motion to dismiss, there is nothing that about these allegations
from which it can be reasonably inferred that Mayor Walsh knew any of these statements were
false “when made,” which is the critical juncture for the Court’s determination. See Murphy, 449
Mass. at 48; Tucker v. Fischbein, 237 F.3d 275, 286 (3rd Cir. 2001).
Even assuming arguendo that Arroyo had plausibly alleged actual malice, the alleged
statements above are not actionable. “Statements of pure opinion are constitutionally protected.”

King v. Globe Newspaper Co., 400 Mass. 705, 708 (1987). “Whether a statement is a factual
assertion or an opinion of is a question of law ‘if the statement unambiguously constitutes either
fact or opinion,’ and a question of fact ‘if the statement reasonable can be understood both ways.’”
Scholz v. Delp, 473 Mass. 242, 250 (2015). To make this determination, the Court must consider
the totality of circumstances in which the statement(s) were uttered or published and consider such
facts such as the specific language of statement, whether statement is “verifiable,” the general

3 Arroyo alleges statements made by other City employees, but the defamation claim is
asserted only against Mayor Walsh and not the City, against whom an intentional tort (i.e.,
defamation) is barred by the Massachusetts Tort Claims Act (“MTCA”), Mass. Gen. L. c. 258, §
1 et seq. Luthy v. Proulx, 464 F. Supp. 2d 69, 76 (D. Mass. 2006).
context of the statement and the broader context in which it appeared as well as any “cautionary
terms” that the publisher used. Id. at 250-51.
Even considering the context in which the statements were made (i.e., media attention to
the allegations of sexual harassment against Arroyo), the statements are not (actionable) statements
of fact, but (unactionable) expressions of opinion. “A statement that does not contain ‘objectively

verifiable facts’ is not actionable.” Scholz, 473 Mass at 250 (internal citation omitted). Several
are statements of the administration’s approach regarding sexual harassment claims in his
administration (e.g., “[n]obody should have that feeling, [coming into] a hostile work environment.
. . .”; “I don’t think we have fundamental issues with people [being] afraid to come forward with
any type of . . . sexual harassment [complaint],”) which do not address Arroyo or the allegations
against him specifically. Another expands upon the administration’s approach and opines about
the action that the City had taken with the complaint against Arroyo (e.g., “[a]ny time that we have
any type of allegations in the city of Boston where there’s somebody that feels threatened or
concerned, we’re gonna do an investigation and we’re gonna take the proper action and that’s what

we did in this case”) and the seriousness of the allegations against him (e.g., “[i]f your daughter
worked under Felix Arroyo, you would want to fire him too”). Even as the statements allegedly
were made in response to inquiries about Arroyo matter, they do not contain any objectively
verifiable facts, but instead offer Mayor Walsh’s opinion regarding his administration’s response
to this type of complaint and the allegations against Arroyo. The alleged statement attributed to
Mayor Walsh that perhaps come closest to a statement of fact is the one that they moved the accuser
“for the women’s safety.” Even assuming that this statement, in isolation, was “capable of
damaging the plaintiff’s reputation in community, which either caused economic loss or is
actionable without proof of economic loss,” Dragonas, 64 Mass. App. Ct. at 437, which he must
also plausibly allege for this claim, it also fails for the failure to allege plausibly that it was uttered
with actual malice as discussed above.
D. Wrongful Termination (Count IV)

Arroyo raises a claim for wrongful termination against Defendants claiming that his
termination was “in violation of public policy as it came about in retaliation for [Arroyo’s] refusal
to resign, his desire to have the City investigate the allegations, and to destroy [his] political
reputation.” D. 21 at ¶ 122. Wrongful termination against public policy is a common law claim
under Massachusetts law. See DeRose v. Putnam Mgmt. Co., 398 Mass. 205, 209 (1986). As an
at-will employee, to raise a cognizable claim, Arroyo must show that his discharge falls within the
limited exception prohibiting employers from firing at-will employees “for reasons that violate
public policy.” Flesner v. Technical Commc’ns Corp., 410 Mass. 805, 810 (1991). Such reasons
include, for example, terminating an at-will employee for asserting a protected right (e.g., filing
for workers’ compensation), refusing to commit an illegal act (e.g., perjury) or for doing what the
law requires (e.g., serving on a jury) violates public policy. Id. (citing Smith-Pfeffer, 404 Mass.

at 149-50. “While there is no bright line between protected and non-protected actions, redress is
available for employees who are terminated for asserting a legally guaranteed right, for doing what
the law requires, or for refusing to do that which the law forbids.” Kun v. KinderCare Education
LLC, 258 F. Supp. 3d 221, 226 (D. Mass. 2017) (internal citations omitted). Even interpreting this
exception narrowly, as the Court must, id., for the same reason that Arroyo’s breach of the implied
covenant of good faith and fair dealing survives, as discussed above, this claim survives.
Accordingly, Count IV survives.
E. Negligent Infliction of Emotional Distress (Count V)

Arroyo asserts a claim for negligent infliction of emotional distress against both Mayor
Walsh and the City. Under the MTCA, public employers are liable for injury caused by the
negligent acts of their employees while acting within the scope of their employment. Mass. Gen.
L. c. 258, §§ 2, 10. Accordingly, “[w]hile public employees are immune from suit based on
allegedly negligent conduct, ‘liability for the negligent acts of a public employee committed with
the scope of employment is visited upon the public employer, and not the employee.’” Nasir v.
Town of Foxborough, No. 19-cv-11196, 2020 WL 1027780, at *5 (D. Mass. Mar. 3, 2020)
(quoting Stamps v. Town of Framingham, 38 F. Supp. 3d 146, 159 (D. Mass. 2014)). In the present
case, there is no reasonable dispute that Mayor Walsh was acting within the scope of his
employment for the City during the relevant time. Accordingly, the MTCA bars this claim against
him, but the Court considers the claim as against the City.
To state a claim for negligent infliction of emotional distress, a plaintiff must allege “1)
negligence; 2) emotional distress; 3) causation; 4) physical harm manifested by objective

symptomatology; and 5) that a reasonable person would have suffered emotional distress under
the circumstances of the case.” Godette v. Stanley, 490 F. Supp. 2d 72, 81 (D. Mass. 2007)
(quoting Payton v. Abbott Labs., 386 Mass. 540, 556 (1982)). Arroyo’s claim fails as to at least
two of these requisite elements. First, Arroyo has failed to allege the first element, negligence, as
he has failed to show that the City owes him a duty of care. To pursue a negligent infliction of
emotional distress claim, “[i]t is fundamental that there must be a showing of a duty of care owed
to the plaintiff, because ‘there can be no negligence where there is no duty.’” Conley v. Romeri,
60 Mass. App. Ct. 799, 801 (2004) (quoting McHerron v. Jiminy Peak, Inc., 422 Mass. 678, 681
(1996)). Second, a “failure to allege specific physical harm is fatal to a negligent infliction of
emotional distress claim on a motion to dismiss.” Nasir, 2020 WL 1027780, at * 5 (citing Pierre,
741 F. Supp. 306, 313 (D. Mass. 1990)). In this respect, Arroyo has alleged in skeletal fashion,
that as a result of Defendants’ conduct, he “has suffered physical, emotional, and economic
injuries, D. 21 ¶ 90, but there must be more than “formulaic recitation of the elements” to meet the
pleading standard. Hindle v. Toyota Motor Credit Corp., No. 18-cv-11306-FDS, 2018 WL

6033484, at *4 (D. Mass. Nov. 16, 2018). For at least these reasons, the Court dismisses Count
V.
F. Massachusetts Civil Rights Act claim (Count VI)

“To state a claim under the MCRA, a plaintiff must show that (1) his exercise or enjoyment
of rights secured by the constitution or laws of either the United States or the Commonwealth of
Massachusetts (2) has been interfered with, or attempted to be interfered with, and (3) that the
interference or attempted interference was by threats, intimidation or coercion.” Amirault v. City
of Malden, 241 F. Supp. 3d 288, 304 (D. Mass. 2017). “Such threats, intimidation, or coercion
comprises the essential element of an MCRA violation.” Winfield v. Town of Andover, 305 F.
Supp. 3d 286, 300 (D. Mass. 2018); Longval v. Commissioner of Corrections, et al., 404 Mass.
325, 330 (1989). The Court dismisses this claim for at least two reasons. As an initial matter, a
municipality is not liable for such claim as it is “not a person” under the MCRA, Edwards v. City
of Boston, 90 Mass. App. Ct. 1119, 2016 WL 7159538, at *2 (2016), or on a theory of respondeat
superior under the MCRA. Chaabouni v. City of Boston, 133 F. Supp. 2d 93, 103 (D. Mass. 2001);
Raymond v. City of Worcester, 142 F. Supp. 2d 145, 149 (D. Mass. 2001). As to Mayor Walsh,
“[a]n MCRA claim against an individual municipal employee in his official capacity is also
deficient because a municipality cannot be sued under the MCRA and a MCRA claim against, for
example, a Mayor in his official capacity is a claim against the municipality.” Wilson v. Town of
Fairhaven, No. 18-11099-PBS, 2019 WL 1757780, at *15 (D. Mass. Mar. 4, 2019) (quoting
Fletcher v. Szostkiewicz, 190 F. Supp. 2d 217, 230 (D. Mass. 2002) (noting that the “MCRA claim
against Defendant in his capacity as mayor is clearly a claim against the city”) (internal quotation
marks omitted)). Also as to both Defendants, this claim fails as to the first element for failure to
allege plausibly a violation of his constitutional rights as discussed above as to the § 1983 claim.

VI. Conclusion

For the foregoing reasons, the Court ALLOWS in part and DENIES in part Defendants’
motions to dismiss, D. 7, 9. The Court dismisses Arroyo’s claims for breach of contract (Count
I), § 1983 claim (Count II), defamation (Count III), negligent infliction of emotional distress
(Count V) and violation of MCRA (Count VI). Arroyo’s claims for wrongful termination (Count
IV) and breach of the implied covenant of good faith and fair dealing (Count VII) remain.
So Ordered.

/s/ Denise J. Casper
United States District Judge

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10199528. Public record. Not legal advice.