# Freeman v. Wells Fargo & Company

> District Court, N.D. California · July 26, 2023

URL: https://www.frixlaw.com/law-library/cases/10075884

## Case

- **Court:** District Court, N.D. California
- **Decided:** July 26, 2023
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

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## Opinion text

1
2
3
4 UNITED STATES DISTRICT COURT
5 NORTHERN DISTRICT OF CALIFORNIA
6
7 SHELLEY FREEMAN, Case No. 23-cv-00476-DMR

8 Plaintiff,
ORDER ON SPECIAL MOTION TO
9 v. STRIKE AND MOTION TO DISMISS

10 WELLS FARGO & COMPANY, et al., Re: Dkt. No. 20
11 Defendants.

12 Plaintiff Shelley Freeman filed this action alleging defamation and related claims against
13 her former employer, Wells Fargo & Company and Wells Fargo Bank, N.A. (together, “Wells
14 Fargo”). Wells Fargo filed a special motion to strike the complaint pursuant to California’s anti-
15 SLAPP statute, California Code of Civil Procedure section 425.16, and to dismiss pursuant to
16 Federal Rule of Civil Procedure 12(b)(6). [Docket No. 20.] This matter is suitable for
17 determination without a hearing. Civil L.R. 7-1(b). For the following reasons, the motion to
18 dismiss is granted in part and denied in part. The anti-SLAPP motion is denied without prejudice
19 as to Plaintiff’s invasion of privacy claim but is otherwise denied.
20 I. BACKGROUND
21 Freeman makes the following allegations in the complaint, all of which are taken as true
22 for purposes of these motions.1 Freeman is a Florida resident. She began working for Wells
23 Fargo in 1996 in its brokerage and private banking departments and held various positions until
24 her termination in 2017. Compl. ¶¶ 1, 10, 11, 14, 27, 66-67, 106, 138.
25 In 2002, Freeman joined Wells Fargo’s Community Bank as Regional President in charge
26
1 When reviewing a motion to dismiss for failure to state a claim, the court must “accept as true all
27
of the factual allegations contained in the complaint.” Erickson v. Pardus, 551 U.S. 89, 94 (2007)
1 of the Los Angeles region. The Community Bank “was responsible for customers’ checking and
2 savings accounts, certificates of deposit, debit cards, credit cards, etc.” through Wells Fargo’s
3 branches. Id. at ¶¶ 3, 28, 28. The complaint describes the Community Bank as “an aggressive
4 sales organization.” Id. at ¶ 30. Freeman led the Los Angeles region from 2002 through the end
5 of 2008 and describes her tenure there as “a period of rapid expansion,” with large increases in the
6 numbers of bankers and branches. Id. at ¶¶ 19, 32, 48. She alleges that she “devoted herself to
7 elevate the professionalism of team members,” installed a 16-week training program, and placed
8 “[l]eading with integrity and improving the customer experience . . . at the forefront of [her
9 communications with her team.” Id. at ¶ 34. She received positive annual performance reviews
10 that included praise for her integrity and commitment to Wells Fargo’s “vision and values” and
11 running of “a safe and sound banking operation.” Id. at ¶ 39(a), (f), (l), (p).
12 The complaint identifies “sales practice issues” during Freeman’s tenure in the Los
13 Angeles region. These “primarily centered around debit cards for which the compensation plans
14 rewarded bankers no matter how many were given to a single customer.” Id. at ¶ 40. Freeman
15 “repeatedly complained to Wells Fargo senior management that . . . sales credit should only be
16 given for one card,” but this policy, “which incentivized bankers to deliver multiple debit cards,
17 remained in effect . . .” Id. Freeman also had “‘zero tolerance’ for unfunded accounts” and
18 “advocated providing sales credit to bankers only when accounts funded, but more senior Wells
19 Fargo Community Bank management disagreed” and the bank “continued to provide sales credits
20 to its bankers for accounts that were opened, even if they were not funded.” Id. at ¶ 41.
21 Nonetheless, Freeman “made it known that she had zero tolerance for bankers in her region who
22 opened checking accounts that were not funded,” including emailing her team in August 2007 that
23 “we must have zero tolerance for being in the red on checking.” Id. at ¶ 43.
24 In 2008 Wells Fargo acquired Wachovia. Freeman left the Los Angeles region in late
25 2008/early 2009 after being promoted to Wells Fargo’s Lead Regional President in Florida. In
26 that role, she alleges that she “promoted Wells Fargo’s ‘Vision and Values’ amongst the former
27 Wachovia employees,” emphasized the importance of “[s]ales integrity training” and “repeatedly
1 Freeman “showed no tolerance for improper sales practices” while she was the Lead Regional
2 President in Florida. In July 2009, she instructed “her team to investigate these issues” and
3 emailed them that “she had zero tolerance for ‘gaming’ (manipulating the incentive system for
4 personal gain or cheating to achieve sales goals).” Id. at ¶ 57.
5 Freeman alleges that when she was in Los Angeles, Wells Fargo’s sales goals had been
6 “set through a highly collaborative process” which she describes as a “bottoms-up” approach that
7 “created accountability.” Id. at ¶ 58. She alleges that the sales goals changed to a “top-down
8 approach” after she moved to Florida, and that from 2009 through 2011, “the Wells Fargo regions
9 were given unrealistic sales goals.” Id. at ¶¶ 59, 60. Freeman objected to these sales goals and to
10 Wells Fargo’s “dismantl[ing] [of] its previous hiring and training practices to get bankers working
11 in stores as quickly as possible.” Id. at ¶¶ 61-63. She alleges that “Florida had the lowest cross-
12 sell of all the Eastern regions” and that “Florida did not sell as many debit cards as other regions
13 due to [her] adamant refusal to allow team members in Florida to sell customers debit cards that
14 they did not need.” Id. at ¶ 65. However, sales practice violations increased throughout the
15 Community Bank “[a]s poorly trained bankers attempted to achieve sales goals that were not
16 achievable.” Id. at ¶ 64. Nonetheless, Freeman “continued to receive outstanding performance
17 reviews” during her tenure in Florida. Id. at ¶ 13. She ultimately “became demoralized and
18 despondent” “[a]s a result of the changed environment at Wells Fargo’s Community Bank” and
19 took a new position in October 2013 that did not involve managing retail branches. Id. at ¶¶ 66-
20 67, 88.
21 In 2013, it came to light that Wells Fargo’s Community Bank had been engaging in
22 improper sales practices. Specifically, “[t]he Bank was caught selling unwanted, unneeded
23 products to its customers and opening millions of unauthorized accounts.” Id. at ¶ 8. Starting in
24 the summer of 2013, Wells Fargo investigated simulated funding, which the complaint defines as
25 “the improper manipulation of funds in and out of accounts” or “funding one account, and then
26 transferring those same funds between other accounts for the sole purpose of meeting funding
27 requirements.” Id. at ¶¶ 73, 76, 77. Wells Fargo determined that the highest concentration of
1 County, and terminated numerous employees following the investigation. Id. at ¶¶ 77-85.
2 In October 2013, the Los Angeles Times published its first article about the scandal,
3 entitled “Wells Fargo fires workers accused of cheating on sales goals.” The article referred to
4 “employees being placed under intense pressure to meet sales goals.” Id. at ¶ 86. Around the
5 same time, employees in the Los Angeles/Orange County region sent two anonymous
6 communications to Wells Fargo’s Board of Directors and members of senior management
7 accusing specific leaders of “inappropriate and unlawful conduct” and “extreme sales pressure
8 being exerted” on employees. Id. at ¶¶ 96, 99-100. In particular, the anonymous employees
9 accused Freeman’s successor, John Sotoodeh, “of creating a hostile environment.” Id. at ¶¶ 50,
10 99. The Los Angeles Times published a second article in December 2013, entitled “Wells Fargo’s
11 pressure-cooker sales culture comes at a cost.” It stated that “the relentless pressure to sell has . . .
12 led to ethical breaches . . . [t]o meet quotas, employees have opened unneeded accounts for
13 customers, ordered credit cards without customers’ permission and forged client signatures on
14 paperwork.” Id. at ¶ 103.
15 Freeman alleges that “Los Angeles became known as the epicenter of simulated funding,
16 the most well-known aspect of the sales practice failures at Wells Fargo Bank.” Id. at ¶ 15. She
17 alleges that the ethical problems disclosed in the Los Angeles Times articles “were matters of
18 extreme concern to Wells Fargo” and were discussed by senior management, but that “Wells
19 Fargo did not consider [Freeman] responsible for the simulated funding problems or for the
20 extreme pressure” referred to in the articles. Id. at ¶¶ 104-05.
21 In May 2015, the City of Los Angeles sued Wells Fargo for alleged unfair and deceptive
22 sales practices at its Los Angeles branches from 2011-2015, a period that began over two years
23 after Freeman left the region. Id. at ¶ 110. Following the lawsuit, the Consumer Financial
24 Protection Bureau (“CFPB”) and Office of the Comptroller of the Currency (“OCC”) opened
25 investigations and found improper sales practices at the Community Bank. Id. at ¶¶ 112-16.
26 Freeman was not accused of any wrongdoing by Wells Fargo, the City of Los Angeles, CFPB, or
27 OCC in connection with the lawsuit or investigations. Id. at ¶ 117. In September 2016, Wells
1 and OCC. Id. at ¶¶ 125-28. Wells Fargo also agreed to take remedial actions. Freeman “was
2 enlisted to join the executive working group which was tasked with setting up the consent order
3 implementation process.” Id. at ¶¶ 129-30.
4 In September 2016, the Wells Fargo Board of Directors formed an “Oversight Committee”
5 to internally investigate whether and when the Board and senior management knew about the
6 improper sales practices. It hired Shearman & Sterling to conduct the investigation. Id. at ¶¶ 133-
7 34. Wells Fargo shareholders then filed a lawsuit against the Board of Directors and certain
8 executives in the United States District Court for the Northern District of California, alleging
9 breach of fiduciary duties and other claims. Id. at ¶¶ 132; see In re Wells Fargo & Co.
10 Shareholder Derivative Litig., No. 4:16-cv-05541-JST (N.D. Cal. filed Sept. 29, 2016).
11 On February 21, 2017, Wells Fargo told Freeman that she was “being terminated ‘for
12 cause’” without explanation. Compl. ¶ 138. On the same day, Wells Fargo issued a press release
13 containing the following statement: Wells Fargo “today announced employment terminations
14 based on its Board of Directors’ ongoing independent investigation into the Company’s retail
15 banking sales practices and related matters. Four current or former senior managers in
16 Community Banking have been terminated by the Company for cause by a unanimous vote of the
17 Board.” The press release identified Freeman as one of the four terminated individuals. Id. at ¶¶
18 139-40. Freeman alleges that “[t]here was no cause for [her] termination” and the statement that
19 she “was fired ‘for cause’ was false and defamatory.” Id. at ¶ 141.
20 Also on February 21, 2017, Wells Fargo’s CEO Tim Sloan “maliciously and falsely stated
21 that [Freeman] was one of the individuals responsible for improper sales practices which occurred
22 in Los Angeles.” Id. at ¶ 142. Freeman alleges Sloan’s statements “were false and defamatory.”
23 Id.
24 On April 10, 2017, Wells Fargo’s Board of Directors released the results of its
25 investigation in a Board Report, which “was replete with defamatory statements concerning
26 [Freeman].” Compl. ¶ 147. The complaint sets forth a number of statements that Freeman alleges
27 were defamatory. She further asserts that even where statements did not specifically identify
1 The challenged statements are:

2 Over time, even as senior regional leaders challenged and criticized
the increasingly unrealistic sales goals - arguing that they generated
3 sales of products that customers neither needed nor used - the
Community Bank’s senior management tolerated low quality
4 accounts as a necessary by-product of a sales-driven organization.
This was especially true in areas where bad practices tended to
5 disproportionately cluster, like Los Angeles and Arizona. Senior
bankers there were particularly associated with extreme pressure, in
6 some cases calling their subordinates several times a day to check in
on sales performance and chastising those who failed to meet sales
7 objectives. Certain managers also explicitly encouraged their
subordinates to sell unnecessary products to their customers in an
8 effort to meet the Community Bank’s sales goals.

9 Also, growing out of this investigation, on February 21, 2017, the
Board announced the termination for cause of four officers within the
10 Community Bank: its Group Risk Officer, its Head of Strategic
Planning and Finance, who was primarily responsible for overseeing
11 the sales goals and incentive system, and two senior regional banking
leaders who had headed Los Angeles and Arizona and who
12 encouraged and deployed especially improper and excessive sales
practices. In doing so, the Board accorded credit to and treated
13 differently other senior Community Bank leaders who made
reasonable, good faith efforts to challenge and escalate concerns over
14 sales goals and conduct.

15 California and Arizona in particular consistently ranked among the
top states for sales practice problems, in part based on sales pressure
16 tactics encouraged by certain regional managers.

17 Los Angeles experienced a disproportionately high rate of sales
integrity issues over time, and certain leaders in Los Angeles were
18 associated with creating a high-pressure environment. Witnesses
consistently described Shelley Freeman - who was Regional President
19 in Los Angeles until 2009, then became the Lead Regional President
in Florida until 2013 - as an aggressive sales manager who created
20 significant sales pressure. For instance, Freeman authored her own
“motivator” emails, which featured her team’s ranking on the
21 Community Bank’s “Motivator” and strongly emphasized the
importance of increasing sales and being number one.
22
Witnesses also stated that Freeman suggested to subordinates that
23 they encourage customers to sign up for products regardless of need.

24 After the merger with Wachovia, Wells Fargo sent Freeman to
Florida. She continued to impose significant sales pressure; according
25 to one witness, she strongly emphasized the importance of hitting
sales goals and tolerated increased low quality accounts - as did
26 members of Community Bank senior leadership - as a consequence
of striving for increased sales. As an example, by September 2012 the
27 Rolling Funding Rate for Florida had dropped to approximately 71%,
1 Id. at ¶¶ 147-48. Freeman alleges that the foregoing statements “were false and defamatory.” Id.
2 at ¶ 149.
3 Freeman filed this lawsuit on February 1, 2023 alleging three claims for relief: 1)
4 defamation; 2) violation of California Labor Code section 1050 et seq.; and 3) invasion of privacy.
5 Wells Fargo now moves pursuant to Rule 12(b)(6) and California’s anti-SLAPP statute to
6 dismiss and/or strike the complaint. Freeman opposes the motion. [Docket No. 29.]2
7 II. LEGAL STANDARDS
8 A. Rule 12(b)(6)
9 A motion to dismiss under Rule 12(b)(6) tests the legal sufficiency of the claims alleged in
10 the complaint. See Parks Sch. of Bus., Inc. v. Symington, 51 F.3d 1480, 1484 (9th Cir. 1995).
11 When reviewing a motion to dismiss for failure to state a claim, the court must “accept as true all
12 of the factual allegations contained in the complaint,” Erickson v. Pardus, 551 U.S. 89, 94 (2007)
13 (citation omitted), and may dismiss a claim “only where there is no cognizable legal theory” or
14 there is an absence of “sufficient factual matter to state a facially plausible claim to relief.”
15 Shroyer v. New Cingular Wireless Servs., Inc., 622 F.3d 1035, 1041 (9th Cir. 2010) (citing
16 Ashcroft v. Iqbal, 556 U.S. 662, 677-78 (2009); Navarro v. Block, 250 F.3d 729, 732 (9th Cir.
17 2001)) (quotation marks omitted). A claim has facial plausibility when a plaintiff “pleads factual
18 content that allows the court to draw the reasonable inference that the defendant is liable for the
19 misconduct alleged.” Iqbal, 556 U.S. at 678 (citation omitted). In other words, the facts alleged
20 must demonstrate “more than labels and conclusions, and a formulaic recitation of the elements of
21 a cause of action will not do.” Bell Atl. Corp. v. Twombly, 550 U.S. 554, 555 (2007) (citing
22 Papasan v. Allain, 478 U.S. 265, 286 (1986)); see Lee v. City of L.A., 250 F.3d 668, 679 (9th Cir.
23 2001), overruled on other grounds by Galbraith v. Cty. of Santa Clara, 307 F.3d 1119 (9th Cir.
24 2002).
25

26
2 Freeman’s opposition contains 33 footnotes, many of which are lengthy. Footnotes are rarely
helpful or persuasive and are usually an attempt to get around page limits. Going forward, the
27
court orders the parties to minimize their use of footnotes and restrict their content to matters that
B. California Anti-SLAPP Motions in Federal Court
1
Known as the “anti-SLAPP” statute,3 California Code of Civil Procedure section 425.16
2
“was enacted to allow early dismissal of meritless first amendment cases aimed at chilling
3
expression through costly, time-consuming litigation.” Jordan-Benel v. Universal City Studios,
4
Inc., 859 F.3d 1184, 1188 (9th Cir. 2017) (quoting Metabolife Int’l, Inc. v. Wornick, 264 F.3d 832,
5
839 (9th Cir. 2001)). The statute provides that a claim against an individual “arising from any act
6
of that person in furtherance of the person’s right of petition or free speech” under the U.S. or
7
California constitutions “shall be subject to a special motion to strike, unless the court determines
8
that the plaintiff has established that there is a probability that the plaintiff will prevail on the
9
claim.” Cal. Civ. Proc. Code § 425.16(b)(1). The anti-SLAPP statute further provides that “a
10
prevailing defendant on a special motion to strike shall be entitled to recover his or her attorney’s
11
fees and costs.” Cal. Civ. Code § 425.16(c).
12
Under California law, “[t]he analysis of an anti-SLAPP motion proceeds in two
13
steps.” Barry v. State Bar of Cal., 2 Cal. 5th 318, 321 (2017). First, the court determines whether
14
the plaintiff’s claims are directed at “an act in furtherance of protected expression.” Metabolife,
15
264 F.3d at 840 (citing Cal. Civ. Proc. Code § 425.16(b)). The moving defendant bears the burden
16
of “identifying all allegations of protected activity, and the claims for relief supported by
17
them.” Baral v. Schnitt, 1 Cal. 5th 376, 396 (2016). The analysis proceeds to the second step “[i]f
18
the court determines that relief is sought based on allegations arising from activity protected by the
19
statute.” Id. At the second step, the burden shifts to the plaintiff to show a “reasonable probability
20
of prevailing in its claims for those claims to survive dismissal.” Metabolife, 264 F.3d at 840.
21
The plaintiff must demonstrate that “each challenged claim based on protected activity is legally
22
sufficient and factually substantiated.” Baral, 1 Cal. 5th at 396.
23
A district court sitting in diversity must apply the federal standard for such motions.
24
Under Erie Railroad Co. v. Tompkins, 304 U.S. 64 (1938), federal courts sitting in diversity apply
25
state laws to matters of substance, but federal law governs matters of procedure. See Hanna v.
26
Plumer, 380 U.S. 460, 473 (1965). Applying state anti-SLAPP laws in federal court raises unique
27
1 considerations because many anti-SLAPP provisions are procedural and therefore may conflict
2 with the Federal Rules of Civil Procedure. In Planned Parenthood Federation of America, Inc. v.
3 Center for Medical Progress, 890 F.3d 828, 833 (9th Cir. 2018), amended, 897 F.3d 1224 (9th
4 Cir. 2018), the Ninth Circuit discussed one such tension between California’s anti-SLAPP law and
5 federal procedure. When a defendant files an anti-SLAPP motion in California state court, “[a]ll
6 discovery proceedings in the action” are stayed and the discovery stay “remain[s] in effect until
7 notice of the entry of the order ruling on the motion.” See Cal. Code Civ. Proc. § 425.16(g).
8 However, in federal court, “[r]equiring a presentation of evidence without accompanying
9 discovery would improperly transform the motion to strike . . . into a motion for summary
10 judgment without providing any of the procedural safeguards that have been firmly established by
11 the Federal Rules of Civil Procedure.” Planned Parenthood, 890 F.3d at 833-34. The court held
12 that preserving the discovery stay aspect of section 425.16 “would effectively allow the state anti-
13 SLAPP rules to usurp the federal rules” and that the court cannot “properly allow such a
14 result.” Id. at 834. Accordingly, Planned Parenthood set forth the standard that district courts
15 must now apply in evaluating anti-SLAPP motions:

16 If a defendant makes an anti-SLAPP motion to strike founded on
purely legal arguments, then the analysis is made under [Rule]
17 8 and 12 standards; if it is a factual challenge, then the motion must
be treated as though it were a motion for summary judgment and
18 discovery must be permitted.
19 Id. at 833 (quoting Z.F. v. Ripon Unified School District, 482 Fed. App’x 239, 240 (9th Cir.
20 2012)). For purely legal challenges, there is no need for the party opposing the motion to “submit
21 evidence showing the merit of their claims.” Id. at 834. For factual challenges, “discovery must
22 be allowed, with opportunities to supplement evidence based on the factual challenges, before any
23 decision is made by the court.” Id.
24 Here the parties agree that Wells Fargo’s motion raises only legal challenges to the claims.
25 See Mot. 7, 10; Opp’n 7. Accordingly, the court must evaluate the motion under Rule 12(b)(6)
26 and consider whether the claims are “properly stated.” Planned Parenthood, 890 F.3d at 834;
27 Herring Networks, Inc. v. Maddow, 8 F.4th 1148, 1155 (9th Cir. 2021) (“A defendant may move
1 12.”).
2 If the court finds deficiencies in the claims as pleaded, it may defer consideration of the
3 anti-SLAPP motion pending the filing of an amended complaint. Verizon Delaware, Inc. v. Covad
4 Commc’ns Co., 377 F.3d 1081, 1091 (9th Cir. 2004) (noting that “granting a defendant’s anti-
5 SLAPP motion to strike a plaintiff’s initial complaint without granting the plaintiff leave to amend
6 would directly collide with Fed. R. Civ. P. 15(a)’s policy favoring liberal amendment”; holding
7 district court did not err in deferring consideration of anti-SLAPP motion pending receipt of an
8 amended complaint and affirming denial of anti-SLAPP motion to strike original complaint).
9 III. REQUEST FOR JUDICIAL NOTICE
10 Wells Fargo asks the court to take judicial notice of four documents: 1) the April 10, 2017
11 Independent Directors of the Board of Wells Fargo & Company’s Sales Practices Investigation
12 Report (the “Board Report”); 2) the February 21, 2017 Wells Fargo press release entitled, “Wells
13 Fargo Announces Actions Based on Retail Banking Sales Practices Investigation” (the “Press
14 Release”); 3) a February 6, 2018 decision by the Honorable Richard Rico granting an anti-SLAPP
15 motion in Razzaghipour v. Wells Fargo Bank NA, No. BC674303, Superior Court of California,
16 County of Los Angeles; and 4) Freeman’s Financial Industry Regulation Authority (“FINRA”)
17 “BrokerCheck Report.” [Docket Nos. 20-1 (Request for Judicial Notice, “RJN”); 21 (McGimsey
18 Decl. Mar. 31, 2023) Exs. A-D.] Freeman does not oppose Wells Fargo’s request for judicial
19 notice.
20 The Board Report and Press Release are discussed in the complaint but are not attached to
21 it. See, e.g., Compl. ¶¶ 139-41, 146-49. It is appropriate to consider them under the incorporation
22 by reference doctrine. See Khoja v. Orexigen Therapeutics, Inc., 899 F.3d 988, 1002 (9th Cir.
23 2018) (incorporation by reference is appropriate “if the plaintiff refers extensively to the document
24 or the document forms the basis of the plaintiff’s claim.”).
25 As to the decision in Razzaghipour and the FINRA BrokerCheck Report, the request for
26 judicial notice is denied as moot as the court did not rely on these materials in reaching its
27 decision on the motion.
IV. DISCUSSION
1
As noted, the parties agree that the current motion raises only legal challenges to
2
Freeman’s claims and neither party submitted evidence for the court’s consideration. See Mot. 7,
3
10; Opp’n 7. Accordingly, “the motion must be treated in the same manner as a motion under
4
Rule 12(b)(6) except that the attorney’s fee provision of § 425.16(c) applies.” See Planned
5
Parenthood, 890 F.3d at 834 (quotation marks and citation omitted). Therefore, the court first
6
considers whether the complaint states claims for defamation, California Labor Code section 1050
7
et seq., and invasion of privacy under Rule 12(b)(6) and then turns to the anti-SLAPP motion.
8
A. Rule 12(b)(6)
9
1. Defamation
10
Freeman’s defamation claims are based on 1) the statement in the February 21, 2017 Press
11
Release announcing her termination “for cause” in connection with the Board of Directors’
12
“ongoing independent investigation”; 2) the statement by Sloan during a February 21, 2017 phone
13
call that Freeman “was one of the individuals responsible for improper sales practices which
14
occurred in Los Angeles”; and 3) statements about Freeman in the April 10, 2017 Board Report.
15
See Compl. ¶¶ 139-42, 146-49; Opp’n 5-6 (specifying the three “act[s] of defamation”).
16
Wells Fargo argues that Freeman’s defamation claims fail for the following reasons: 1) the
17
complaint does not plead the allegedly defamatory statement by Sloan during the February 21,
18
2017 phone call with adequate specificity; 2) statements in the Board Report that do not mention
19
Freeman or “refer to her by clear implication” cannot support a defamation claim; and 3) the
20
complaint does not adequately allege the required element of falsity. Mot. 11-13, 12 n.3.
21
a. Elements of a Defamation Claim
22
Under California law, a plaintiff bringing a defamation claim must establish: “(a) a
23
publication that is (b) false, (c) defamatory, and (d) unprivileged, and that (e) has a natural
24
tendency to injure or that causes special damage.” Taus v. Loftus, 40 Cal. 4th 683, 720 (2007)
25
(quotation marks and citation omitted). “Defamation is effected by” libel or slander. Cal. Civ.
26
Code § 44. “Libel is a false and unprivileged publication by writing . . . which exposes any person
27
to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which
1 has a tendency to injure him in his occupation.” Cal. Civ. Code § 45. “Slander is a false and
2 unprivileged publication, orally uttered . . . which . . . [t]ends directly to injure him in respect to
3 his office, profession, trade or business, either by imputing to him general disqualification in those
4 respects which the office or other occupation peculiarly requires, or by imputing something with
5 reference to his office, profession, trade, or business that has a natural tendency to lessen its profits
6 . . .” Cal. Civ. Code § 46(3).
7 The court determines as a matter of law whether a statement is “reasonably susceptible of a
8 defamatory interpretation; if the statement satisfies this requirement, it is for the jury to determine
9 whether a defamatory meaning was in fact conveyed to the listener or reader.” Bently Reserve LP
10 v. Papaliolios, 218 Cal. App. 4th 418, 428 (2013). In deciding whether a statement is reasonably
11 susceptible of a defamatory meaning, a court must use “a totality of the circumstances test” and
12 “put itself in place of an average reader and determine the natural and probable effect of the
13 statement.” ZL Techs., Inc. v. Does 1-7, 13 Cal. App. 5th 603, 624 (2017) (quoting Bently Reserve
14 LP, 218 Cal. App. 4th at 427-28). “[W]e look to what is explicitly stated as well as what
15 insinuation and implication can be reasonably drawn from the communication.” Issa v. Applegate,
16 31 Cal. App. 5th 689, 703 (2019) (quoting Forsher v. Bugliosi, 26 Cal. 3d 792, 803 (1980)).
17 b. Analysis
18 i. Sloan’s Statement During the February 21, 2017 Phone
Call
19
Wells Fargo argues that the complaint does not adequately plead the “specific words or
20
substance of the allegedly defamatory statements” by Sloan during the February 21, 2017 phone
21
call. Mot. 11. Not so. The complaint alleges that during the call, Sloan told Wells Fargo’s
22
“senior leaders” that Freeman “was one of the individuals responsible for improper sales practices
23
which occurred in Los Angeles.” Compl. ¶ 142. This allegation sufficiently identifies “the
24
substance of the allegedly defamatory statement.” See Indus. Waste & Debris Box Serv., Inc. v.
25
Murphy, 4 Cal. App. 5th 1135, 1155 (2016) (to plead slander or libel claim “plaintiff must set
26
forth either the specific words or the substance of the allegedly defamatory statements” (internal
27
quotation marks and citations omitted)). Wells Fargo cites no authority for the proposition that
1 more is required.4 The motion to dismiss is denied on this ground.
2 ii. Statements in the Board Report That Do Not Expressly
Refer to Freeman
3
Wells Fargo argues in a footnote that “statements in the Board Report that make no
4
mention of [Freeman] or do not refer to her by clear implication” cannot support a defamation
5
claim. Mot. 12 n.3. Although it is not entirely clear, it appears that Wells Fargo challenges the
6
following statement in the Board Report because it does not expressly refer to Freeman: “the
7
Community Bank’s senior management tolerated low quality accounts as a necessary by-product
8
of a sales-driven organization. This was especially true in areas where bad practices tended to
9
disproportionately cluster, like Los Angeles and Arizona.” See id.; Compl. ¶ 147; Board Report 5.
10
Wells Fargo’s argument on this point is not particularly well-developed. It cites SDV/ACCI, Inc.
11
v. AT & T Corp., 522 F.3d 955, 959 (9th Cir. 2008), but offers little analysis. In SDV, the Ninth
12
Circuit stated that under California law, “whether statements can be reasonably interpreted as
13
referring to plaintiffs is a question of law for the court” and “[i]f there is no express reference to
14
the plaintiff in a defamatory statement, the claim will fail unless the statement refers to the
15
plaintiff by reasonable implication.” 522 F.3d at 959 (citations omitted).5
16
The court’s evaluation of the argument is complicated by the fact that Freeman does not
17
specifically respond to it in her opposition. Instead, she describes “numerous false factual
18
representations regarding purported unethical banking by Ms. Freeman” in the Board Report. See
19

20
4 Wells Fargo’s sole authority on this point is distinguishable. In Donoho v. Cnty. of Sonoma, No.
15-CV-01392-WHO, 2015 WL 3866228, at *6 (N.D. Cal. June 22, 2015), the court held that a
21
complaint’s allegations that an individual “made ‘derogatory suggestions, statements, and/or
innuendos that [the plaintiff] could not do the job or was not a good choice for the position for
22
which she was a finalist’ [were] too vague and lack[ed] the factual foundation necessary for a
defamation claim.” The court held that “without alleging at least the substance of the allegedly
23
defamatory statement, it cannot be determined whether the alleged statement is capable of
sustaining a defamatory meaning and is not mere opinion protected by the First Amendment.” Id.
24
Wells Fargo does not argue that Sloan’s statement is “mere opinion” or otherwise is not capable of
“sustaining a defamatory meaning.”
25

5 Notably, the court in SDV did not actually decide whether the alleged defamatory statements
26
about the plaintiffs’ business “could reasonably be understood as referring to” the individual
plaintiffs, who were the business’s officers and shareholders. Instead, the SDV court affirmed
27
summary judgment on the alternative ground that there was no evidence that “any third party
1 Opp’n 6 n.9, 18-19; Compl. ¶¶ 147-48. Wells Fargo does not address these representations in its
2 reply, nor does it argue that those representations do not refer to Freeman “by reasonable
3 implication” or otherwise clarify which particular statements it contends a reader would not
4 reasonably understand to be about Freeman. The court cannot analyze an argument that counsel
5 fails to develop. Accordingly, the motion on this point is denied.
6 iii. Falsity
7 Wells Fargo argues that the complaint does not adequately allege falsity with respect to the
8 challenged statements. Mot. 12. First, Wells Fargo argues that the complaint does not allege
9 “what constituted ‘cause’ under the terms of [Freeman’s] employment” and accordingly “cannot
10 establish that the statements concerning her ‘for cause’ termination were false,” citing Charney v.
11 Standard General, L.P., 10 Cal. App. 5th 149, 158 (2017). Id.
12 In Charney, the plaintiff brought a defamation claim against the defendant based on a
13 statement in a press release about his termination. The press release stated in relevant part, “[w]e
14 supported the independent, third-party and very thorough investigation into the allegations against
15 [the plaintiff], and respect the Board of Directors’ decision to terminate him based on the results of
16 that investigation.” Id. at 152. The plaintiff argued that “the press release wrongly indicate[d] he
17 was terminated for cause.” Id. at 158. The court held that the plaintiff’s claim that the press
18 release was defamatory had no merit because it “does not articulate why [the plaintiff] was
19 terminated.” Id. (emphasis in original). Specifically, the press release did not “state the
20 underlying reasons” for the termination or state “the specific factual findings of [the]
21 investigation.” Therefore, the statement about the plaintiff’s termination could not “be proven
22 false as it does not state that [the plaintiff] engaged in criminal conduct or that his conduct violated
23 certain standards, or even that there existed any particular conduct that caused his termination.”
24 Id.
25 In contrast with the press release at issue in Charney, the February 21, 2017 Press Release
26 actually stated that Freeman’s termination was “for cause.” Moreover, it specified that the
27 termination was “based on [Wells Fargo’s] Board of Directors’ ongoing independent investigation
1 The Press Release also stated that none of the terminated executives, including Freeman, “will
2 receive a bonus for 2016 and they will forfeit all of their unvested equity awards and vested
3 outstanding options.” Press Release. Considering “both the language of the statement and the
4 context in which it [was] made,” as well as the totality of the circumstances, ZL Techs., 13 Cal.
5 App. 5th at 624, the court concludes that the statement that Freeman was terminated “for cause” is
6 reasonably susceptible to a defamatory interpretation; that is, that the investigation following the
7 sales practices scandal had shown that Freeman was responsible for misconduct that justified her
8 termination, the loss of her bonus, and her forfeiture of equity and stock options. “[W]hether a
9 defamatory meaning was in fact conveyed to the listener or reader” is a question of fact. See
10 Bently Reserve, 218 Cal. App. 4th at 428. A reasonable juror could find that the statement that
11 Freeman was terminated for cause implies that she was responsible for misconduct related to the
12 retail banking sales practices scandal.
13 Wells Fargo’s second argument regarding falsity is that the complaint’s allegations “do not
14 preclude [Freeman] from bearing some responsibility for the sales practices issues” and thus do
15 not adequately allege falsity. Mot. 12-13. For example, Wells Fargo notes that allegations about
16 other employees’ misconduct say nothing about Freeman’s own culpability and argues that
17 positive performance reviews “do not preclude the Bank from later determining that [Freeman]
18 was in fact responsible for sales practices misconduct” during the relevant time period. Id. at 13.
19 It also contends that allegations that Freeman complained to management about policies that
20 incentivized sales practices misconduct do not “mean that sales practices misconduct was not
21 allowed to flourish under her watch.” Id.
22 These arguments go to the merits of the claim and are not persuasive at the pleading stage.
23 In addition to expressly alleging that the challenged statements were false, see Compl. ¶¶ 141,
24 142, 147-49, the complaint contains extensive allegations challenging the results of the Board of
25 Directors’ investigation. These include allegations about the Board’s motives and objectives and
26 “scapegoat[ing]” Freeman to protect others and the Board’s disregard of documents demonstrating
27 Freeman’s “high ethical standards,” “documented opposition to low quality accounts and her zero
1 sales goals, sales integrity, sales pressure, and incentive compensation plans.” Id. at ¶¶ 152-54.
2 The complaint also alleges that Wells Fargo knew or should have known that simulated funding
3 problems that came to light more than four years after Freeman left the Los Angeles region “were
4 not and could not have been caused by [her] actions,” challenges the Board’s conclusions about
5 who was responsible, and disputes whether the Board investigated the prior anonymous
6 complaints, including complaints about a different manager (Sotoodeh). Id. at ¶¶ 156-65. Further,
7 the complaint alleges that statements in the Board Report about Freeman were “malicious and
8 reckless” for numerous reasons, including the Board’s failure to interview Freeman, consider her
9 employment history, interview her subordinates, or “review and consider the vast amount of
10 documentary evidence” supporting Freeman; acceptance of “self-serving statements” by others
11 who blamed Freeman; use of erroneous statistics; and cherry picking “points in time to smear”
12 Freeman. Id. at ¶ 167.
13 These allegations sufficiently plead falsity, where the court must accept the allegations as
14 true and construe all factual inferences in the light most favorable to Freeman. See Iqbal, 556 U.S.
15 at 678. Wells Fargo’s arguments go to the merits of the allegations that the challenged statements
16 were false, but Freeman is not required to prove her defamation claim at this stage. The court
17 concludes that the complaint adequately alleges falsity and denies the motion to dismiss the
18 defamation claims.
19 2. California Labor Code section 1050
20 California Labor Code section 1050 provides that “[a]ny person, or agent or officer
21 thereof, who, after having discharged an employee from the service of such person . . . by any
22 misrepresentation prevents or attempts to prevent the former employee from obtaining
23 employment, is guilty of a misdemeanor.” Any person who “violates any provision of [California
24 Labor Code] sections 1050 to 1052 . . . is liable to the party aggrieved, in a civil action, for treble
25 damages.” Cal. Lab. Code § 1054. In her opposition, Freeman clarifies that this claim is based
26 only upon statements in the February 21, 2017 press release and the April 10, 2017 Board Report.
27 Opp’n 21.
1 only apply to “California wage earner[s],” citing California Labor Code section 50.5, which states
2 that “[o]ne of the functions of the Department of Industrial Relations is to foster, promote, and
3 develop the welfare of the wage earners of California, to improve their working conditions, and to
4 advance their opportunities for profitable employment.” Mot. 14. Wells Fargo points to the
5 allegations that Freeman has been a resident of Florida since 2009; was employed in Florida when
6 she was terminated; and lived and worked in Florida when the challenged statements were made.
7 Id. (citing Fisher v. CRST Van Expedited Inc, No. EDCV 15-878-VAP (SPX), 2016 WL
8 11523407, at *6-7 (C.D. Cal. May 4, 2016)). It also contends that there is a “strong presumption
9 against the extra-territorial application of California law” and that the complaint fails to plead facts
10 to overcome this presumption. Mot. 15.
11 As an initial matter, nothing in sections 1050 or 1054 limit their application to in-state
12 plaintiffs, and Wells Fargo cites no authority for that proposition. Moreover, “[u]nder California
13 law, the relevant inquiry for whether state law should be applied extraterritorially is not the
14 location of employment or where the contract was formed, but rather whether ‘the conduct which
15 gives rise to liability . . . occurs in California.’” Fisher, 2016 WL 11523407, at *6 (quoting
16 Diamond Multimedia Sys., Inc. v. Superior Court, 19 Cal. 4th 1036, 1059 (1999)) (holding Cal.
17 Lab. Code § 1050 “applies when an out-of-state employer interferes with a former employee’s
18 prospective employment in California”). “[T]he presumption against extraterritoriality does not
19 apply when the underlying conduct largely occurred within California.” Deirmenjian v. Deutsche
20 Bank, A.G., No. CV 06-00774 MMM CWX, 2006 WL 4749756, at *35 (C.D. Cal. Sept. 25, 2006)
21 (citing Diamond, 19 Cal. 4th at 1059-60).
22 Here, the “underlying conduct” is the statements about Freeman in the February 1, 2017
23 Press Release and the April 10, 2017 Board Report. The complaint alleges that the Press Release
24 was issued in San Francisco, Compl. ¶ 139, and that Wells Fargo’s principal place of business is in
25 San Francisco. Id. at ¶ 2. The complaint further alleges that “a substantial part of the events
26 giving rise to the claim, including actions taken by Wells Fargo, occurred in this judicial district”
27 and that the Board Report defamed Freeman “worldwide,” which includes California. Id. at ¶¶ 6,
1 occur[red] in California.”
2 Wells Fargo next argues that the complaint fails to state a claim under section 1050
3 because it does not allege that Wells Fargo made the statements at issue to a “prospective
4 employer” or that it made them “with the intent to prevent [Freeman] from obtaining
5 employment.” Mot. 15.
6 In order to establish a claim under section 1050, a plaintiff must establish that 1) after the
7 plaintiff’s employment with a defendant ended, the defendant made a representation to a
8 prospective employer about the plaintiff; 2) the representation was not true; 3) the defendant knew
9 the representation was not true when it was made; 4) the defendant made the representation with
10 the intent of preventing the plaintiff from obtaining employment; 5) the plaintiff was harmed; and
11 6) the defendant’s conduct was a substantial factor in causing the plaintiff’s harm. See CACI No.
12 2711; Spann v. C.R. England, Inc, No. EDCV 18-1425 JGB (SPX), 2018 WL 6198469, at *7
13 (C.D. Cal. Oct. 24, 2018). Courts have held that section 1050 claims sound in fraud and must
14 meet the heightened pleading standards of Rule 9(b), which requires a party to “state with
15 particularity the circumstances constituting fraud or mistake.” Fed. R. Civ. P. 9(b). See Spann,
16 2018 WL 6198469, at *7 (citing Fimbres v. Pac. Mar. Ass’n, No. CV 11-6785 CAS PJWX, 2012
17 WL 6193253, at *6 (C.D. Cal. Dec. 10, 2012)).
18 Freeman does not dispute these elements or Rule 9(b)’s application to the claim. See
19 Opp’n 21. As to intent, she argues that “[w]hen Wells Fargo told the world that Ms. Freeman was
20 an unethical banker, it knew that unemployment in the banking field was certain to follow” and
21 thus the element of intent is satisfied. Id. In support, she cites Marich v. MGM/UA
22 Telecommunications, Inc., 113 Cal. App. 4th 415, 422 (2003), in which the court set forth a
23 definition of “intent” from the Restatement that it noted was “used widely in civil actions”:
24 “[i]ntent is not . . . limited to consequences which are desired. If the actor knows that the
25 consequences are certain, or substantially certain, to result from his act, and still goes ahead, he is
26 treated by the law as if he had in fact desired to produce the result.” Freeman does not expressly
27 address Wells Fargo’s argument that the claim does not allege that the statements were made to “a
1 Wells Fargo responds that this is “insufficient as a matter of law,” citing Elettronica
2 GmBH v. Radio Frequency Simulation Sys., Inc., No. SACV 16-01523 AG (KESX), 2018 WL
3 1942562, at *6 (C.D. Cal. Feb. 26, 2018), in which the court granted summary judgment on a
4 section 1050 claim where there was no evidence that a challenged communication about the
5 circumstances of a company’s closure was sent “to prevent or attempt to prevent [the company’s
6 president] from obtaining employment” and there was “almost no connection to [that individual’s]
7 employment.” However, Elettronica is clearly distinguishable from the statements at issue in this
8 case that were expressly about Freeman’s employment.
9 Given the circumstances of the challenged statements—made in a press release following a
10 significant banking scandal and in a Board Report “disseminated worldwide”—the court
11 concludes that the complaint’s allegations support a reasonable inference that Wells Fargo made
12 the statements with the knowledge that they would likely prevent Freeman from obtaining
13 employment, at least in the banking field. Although it is far from clear whether Freeman will
14 ultimately be able to establish this claim, the court concludes that the complaint states a section
15 1050 claim. The motion to dismiss the claim is denied.
16 3. Invasion of Privacy
17 Freeman’s third and final claim is for invasion of her “constitutional right to privacy.”
18 Compl. 43, ¶ 194.
19 Wells Fargo moves to dismiss Freeman’s invasion of privacy claim under the California
20 Constitution on the ground that she was not a California resident at the time Wells Fargo made the
21 challenged statements. It argues that the California Constitution sets forth rights “intended to
22 protect Californians, not non-residents” such as Freeman. Mot. 16. See Buzayan v. City of Davis,
23 927 F. Supp. 2d 893, 902-03 (E.D. Cal. 2013) (“The California Constitution, at Article I, section 1,
24 includes privacy as among the inalienable rights guaranteed to its residents.”). It then goes on to
25 argue that even if Freeman can bring a privacy claim under the California Constitution as an out-
26 of-state resident, the complaint fails to state such a claim. Mot. 17-18.
27 Wells Fargo then moves to dismiss a separate claim for the tort of public disclosure of
1 complaint corresponding to the invasion of privacy claim alleges that Wells Fargo made a “public
2 disclosure of . . . private alleged facts regarding [Freeman’s] performance,” but there is no
3 indication that the complaint seeks to allege public disclosure of private facts as a separate claim.
4 See Compl. 43-44.
5 Freeman’s opposition does little to clear up the confusion about the basis for her privacy
6 claim. First, she argues that out-of-state plaintiffs may assert privacy claims under the California
7 Constitution but cites only cases in which plaintiffs in other states brought such claims and there
8 was no analysis of the propriety of doing so. Opp’n 22, 23 (citing, e.g., Williams v. Facebook,
9 Inc., 498 F. Supp. 3d 1189, 1192 (N.D. Cal. 2019) (noting that plaintiffs “are consumers from the
10 states of New York, Kansas, Texas, and Florida who bring claims against Facebook, Inc. for
11 violations of . . . California’s constitutional right to privacy”).6 In other words, Freeman’s cited
12 authority does not actually grapple with this dispute. Freeman’s opposition also does not address
13 the elements of an invasion of privacy claim under the California Constitution.
14 Freeman then argues that “[a] common law privacy right predated California’s
15 constitutional privacy right” and contends that such a claim requires two elements: “[f]irst, the
16 defendant must intentionally intrude into a . . . matter as to which the plaintiff has a reasonable
17 expectation of privacy. Second, the intrusion must occur in a manner highly offensive to a
18 reasonable person.” Opp’n 22 (quoting Hernandez v. Hillsides, Inc., 47 Cal. 4th 272, 286 (2009)).
19 These are the elements of a claim for “[a] privacy violation based on the common law tort of
20 intrusion.” Hernandez, 47 Cal. 4th at 286. As an initial matter, the complaint does not clearly
21 state such a claim or otherwise put Wells Fargo on notice that it alleges such a claim; the words
22 “intrusion” or “intrude” do not appear anywhere in the complaint. Moreover, it is not clear that
23 such a claim is applicable in these circumstances, since the first element of the tort of intrusion,
24 that “the defendant must intentionally intrude into a place, conversation, or matter as to which the
25 plaintiff has a reasonable expectation of privacy,” requires the plaintiff to show that the defendant
26 “penetrated some zone of physical or sensory privacy . . . or obtained unwanted access to data by
27
1 electronic or other covert means, in violation of the law or social norms.” Id. The complaint does
2 not allege facts supporting this element, and Freeman cites no authority involving common law
3 intrusion claims based on similar facts.
4 In sum, the basis for Freeman’s invasion of privacy claim is not clearly pleaded.
5 Accordingly, the claim is dismissed with leave to amend. Any amended privacy claim must
6 clearly indicate the specific basis for the claim, whether it be the California Constitution and/or
7 common law and allege facts to support the necessary elements of the claim(s).
8 B. Anti-SLAPP
9 Wells Fargo moves to strike all of Freeman’s claims pursuant to the anti-SLAPP statute.
10 As previously noted, the motion brings a purely legal challenge and is therefore analyzed under
11 Rule 12(b)(6). Planned Parenthood, 890 F.3d at 834; Herring Networks, Inc., 8 F.4th at 1155.
12 The court has determined that the complaint adequately states defamation and California Labor
13 Code section 1050 claims. Thus, Wells Fargo has failed to meet one of the two prongs required
14 by the anti-SLAPP statute. See Oasis W. Realty, LLC v. Goldman, 51 Cal. 4th 811, 820 (2011) (a
15 claim is only subject to being stricken under the anti-SLAPP statute if it both arises from protected
16 speech and “lacks minimal merit”). The court therefore denies the anti-SLAPP motion without
17 reaching the other prong–namely, whether the claims arise from protected speech.
18 Given that the dismissal of the privacy claim is with leave to amend, the court denies the
19 anti-SLAPP motion and corresponding request for attorneys’ fees and costs pursuant to California
20 Code of Civil Procedure section 425.16 without prejudice at this time. If Freeman files an
21 amended complaint alleging a privacy claim, Wells Fargo may renew its anti-SLAPP motion as to
22 that claim if appropriate. See, e.g., Ramachandran v. City of Los Altos, 359 F. Supp. 3d 801, 820
23 (N.D. Cal. 2019) (denying anti-SLAPP motion and request for fees without prejudice pending
24 filing of second amended complaint); Wynn v. Chanos, 75 F. Supp. 3d 1228, 1231 n.1 (N.D. Cal.
25 2014) (same).
26 V. CONCLUSION
27 For the foregoing reasons, Wells Fargo’s motion to dismiss is granted with leave to amend
1 directed to the defamation and section 1050 claims is denied. The anti-SLAPP motion is denied
2 || without prejudice with respect to the invasion of privacy claim. Any amended complaint must be
3 || filed within 14 days of the date of this Order. DISTRIO>
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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10075884. Public record. Not legal advice.