# Perez v. Unum Life Insurance Company Of America

> District Court, N.D. California · October 7, 2022

URL: https://www.frixlaw.com/law-library/cases/10073233

## Case

- **Court:** District Court, N.D. California
- **Decided:** October 7, 2022
- **Opinion:** 100trialcourt
- **Cited by:** 0 later opinions in the Frix Law Library

## Citator (automated)

- No negative treatment found by the automated citator. That is not the same as a confirmation that the case is good law; read the citing cases.
- Full citator and citing cases: https://www.frixlaw.com/law-library/cases/10073233

## How later opinions describe it (automated extraction)

- finding 13 pain complaints subject to verification by objective medical evidence and the claim administrator 14 is under no obligation to accept them at face value
- holding that because the 4 policy did not require consideration of salary, the claims administrator did not abuse its discretion 5 in failing to consider the claimant’s most recent salary

## Opinion text

1
2
3
4 UNITED STATES DISTRICT COURT
5 NORTHERN DISTRICT OF CALIFORNIA
6 SAN JOSE DIVISION
7
8 ROBERT PEREZ, Case No. 5:21-cv-03207-EJD

9 Plaintiff, ORDER DENYING PLAINTIFF’S
MOTION FOR JUDGMENT;
10 v. ENTERING JUDGMENT IN FAVOR
OF DEFENDANT
11 UNUM LIFE INSURANCE COMPANY
OF AMERICA,
12 Re: Dkt. Nos. 44, 47
Defendant.

13
Plaintiff Robert Perez sues Defendant Unum Life Insurance Company of America over a
14
denial of benefits to which Plaintiff claims he is entitled under his health insurance plan, which is
15
covered by the Employee Retirement Income Security Act (“ERISA”). Before the Court is
16
Plaintiff’s motion for judgment and the Parties’ trial briefs. Having considered the submissions of
17
the Parties, the relevant law, and the record in this case, the Court DENIES Plaintiff’s motion for
18 judgment and ENTERS JUDGMENT in Defendant’s favor.1
19
I. BACKGROUND
20
A. The Policy
21
Defendant issued, Omnicell, Inc., Plaintiff’s former employer, a Group LTD Policy (“the
22
Policy”). Administrative Record (“AR”), Dkt. No. 43 at 67–126. The Policy provides a monthly
23
long-term disability benefit of 60% of monthly pre-disability earnings (to a maximum of
24
$15,000/month) in the event a claimant becomes “totally disabled.” Id. at 72. The Policy defines
25

26
1 On July 11, 2022, this Court found these motions appropriate for decision without oral argument
27 pursuant to Civil Local Rule 7-1(b). See Dkt. No. 62.
Case No.: 5:21-cv-03207-EJD
1 “totally disabled” as:
For the first 30 months, you are totally disabled when, as a result of
2 sickness or injury, you are unable to perform with reasonable
continuity in the substantial and material acts necessary to pursue
3 your usual occupation in the usual and customary way.

4 After benefits have been paid for 24 months of disability you are
totally disabled when, as a result of sickness or injury, you are not
5 able to engage with reasonable continuity in any occupation in which
you could reasonably be expected to perform satisfactorily in light of
6 your age, education, training, experience, station in life, and physical
and mental capacity.
7
Id. at 97. The Policy provides that once benefits are approved, a claimant “must be under the
8
regular care of a physician” unless “regular care” “will not improve your disabling condition(s)”
9
or “will not prevent a worsening of your disabling condition(s).” Id. at 98. The Policy defines
10
“regular care” as “you personally visit a physician as frequently as is medically required, to
11
effectively manage and treat your disabling condition(s)” and “you are receiving appropriate
12
medical treatment and care for your disabling condition(s), which conforms with generally
13
accepted medical standards.” Id. at 113.
14
B. Plaintiff’s Work Experience
15
Plaintiff worked for Omnicell as a Senior Facilities Technician from 2007 through 2013.
16
Id. at 251–57. His duties included assisting in the daily operation of facilities, making repairs,
17
performing basic electrical work, dismantling and re-installing furniture, cleaning, and managing
18
packages. His job required effective communication, email use, and knowledge about how to use
19
Microsoft Office. Id. at 285. Plaintiff used a computer daily for data entry, writing reports,
20
emails, spreadsheets, HVAC controls, and Word programs/applications. He also supervised others
21
and had experience with mechanical and electronic repair. Id. at 1326. Plaintiff was also a
22
Facility Manager at Webex Comm (2003–2007), a Facilities Service Specialist at Ricoh Corp
23
(2002–2003), and a Facilities Coordinator at Hitachi High Tech (2001–2002). Id. at 251–57.
24
Plaintiff has a high school diploma and was a diesel mechanic and an emergency rescue swimmer
25
in the U.S. Coast Guard (1977–1989). Id. at 1325.
26

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Case No.: 5:21-cv-03207-EJD
1 C. Plaintiff’s Disability Claim
2 Plaintiff’s last day working as a Senior Facilities Technician at Omnicell, Inc. was July 10,
3 2013. He then submitted a disability claim to Defendant. During the initial February 7, 2014, call
4 with Defendant, Plaintiff reported he had a total left knee replacement (“TKR”) on July 11, 2013,
5 and a week prior to the knee replacement, he fractured his right ankle, and had right ankle surgery
6 on July 14, 2013. He was released to modified work on November 18, 2013, with restrictions and
7 limitations of no working on the knees and no ladder work for six months. He denied a specific
8 injury leading to his left TKR. He also had a right TKR in March 2009 after he fell down stairs at
9 home and hit his right knee. Id. at 347, 850. On March 18, 2014, Defendant approved long-term
10 disability benefits effective January 9, 2014, and monitored his condition. Id. at 217–21.
11 Plaintiff was treated at the Veteran’s Administration (“VA”) and Kaiser Permanente
12 (“Kaiser”). In June 2014, post-surgical imaging of the right ankle and knee showed post-surgical
13 changes, but the images were normal. Id. at 833–35. Plaintiff was noted to be morbidly obese
14 since February 2003. Id. at 714. As of November 1, 2013, he weighted 377 pounds and had a
15 BMI of 49.84. Id. at 718. Following his July 2013 left TKR and right ankle surgery, he managed
16 his pain with medication.
17 In a May 16, 2014 Disability Status Update form, Plaintiff reported his pain medications
18 were Oxycodone 5-325 mg and Motrin (Ibuprofen) 800 mg. Id. at 292. During a May 14, 2014
19 telephone call, Plaintiff reported he could not work because his ankle was swollen and his pain
20 continued in both knees. He also stated he was terminated from his job effective May 20, 2014.
21 Id. at 262. Omnicell, Inc. advised it was unable to accommodate Plaintiff’s work restrictions of
22 not climbing ladders given his job duties. Id. at 2414. Internist Dr. Denley Jang completed an
23 attending Physician Statement (“APS”) on May 16, 2014, indicating restrictions and limitations of
24 limiting stair climbing to occasional; limiting ladder climbing to never; and limiting any lifting,
25 pulling, or pushing of more than 10 pounds through December 31, 2014 to never. Id. at 297.
26 Defendant determined that given Plaintiff’s medical history, he would likely have indefinite lower
27
Case No.: 5:21-cv-03207-EJD
1 extremity symptoms and limitations in walking, standing, stooping, squatting, kneeling, climbing,
2 and walking on uneven surfaces that would preclude work in his own medium occupation. Id. at
3 911. On August 5, 2014, Defendant approved benefits through the 24-month occupation period
4 ending January 8, 2016, and continued to pay benefits thereafter under the Policy’s change in
5 definition of disability to “any gainful occupation” while it continued to monitor Plaintiff’s
6 condition. Id. at 901.
7 During this time, on May 20, 2015, Plaintiff was awarded Social Security Disability
8 benefits (“SSDI”) even though the Administrative Law Judge (“ALJ”) found that Plaintiff had the
9 “residual functional capacity to perform sedentary work” with the following restrictions and
10 limitations: lift/carry/push/pull 10 pounds occasionally and < 10 pounds frequently; stand/walk for
11 less than 2 hours in an 8 hour day; sit for less than 6 hours in an 8 hour day with a sit/stand option
12 every 15 minutes; no climbing ladders, ropes, scaffolds; occasionally climb ramps stairs; never
13 balance/kneel; occasionally crouch; never crawl; occasionally stoop; no manipulative or visual
14 limits; avoid hazardous machinery and unprotected heights; avoid exposure to temperature
15 extremes. Id. at 966. While the ALJ indicated that under Social Security regulations there were
16 no jobs in the national economy that Plaintiff could perform, this was based on Plaintiff being of
17 “advanced age” and his inability to perform past relevant work as a Maintenance Repairer,
18 Industrial because this job required a “heavy exertional level.” The ALJ’s opinion did not detail
19 the computer skills that Plaintiff learned during his position with Omnicell, including his skills in
20 performing data entry, writing reports, and using Microsoft Office. Id. at 965–69.
21 In a September 23, 2016, telephonic status update with Defendant, Plaintiff reported his
22 knee and ankles were still shaking and his right knee would lock up and that he was receiving
23 acupuncture for sciatica. His right ankle was also still swelling. He reported he could not use
24 ladders or be on his knees or do any weightlifting. He saw Dr. Jang once a year, and there were no
25 changes to his medication. His daily activities were limited and included caring for flower beds,
26 doing chores, and watching his 4- and 6-year-old grandkids play. Plaintiff stated that he was not
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Case No.: 5:21-cv-03207-EJD
1 able to travel because he could not drive far. Id. at 1105–06.
2 In an October 20, 2016 APS, Dr. Jang noted Plaintiff was disabled by morbid obesity and
3 lumbar radiculopathy. He could not climb ladders or lift/pull > 10 pounds and could only
4 occasionally stair climb. Id. at 1127–28. In a January 23, 2017 telephonic status update, Plaintiff
5 reported knee buckling and an infected back abscess. Id. at 1158. During a November 28, 2017
6 status update, Plaintiff reported his knees were shaking and that he had a sharp pain in both knee
7 caps. His right ankle was also still swollen. He was still in acupuncture for sciatica. He had been
8 advised to lose weight for his knees and ankles. He saw a psychologist at the VA for a few
9 months because of issues with his spouse but stopped. He had also been diagnosed with floaters
10 in his eye and was seeing an optometrist once every three months. He reported he walked 2 miles
11 with his dog at night and swam three days a week. He was able to drive less than 20 minutes, up
12 to 2 hours. He was able to use a computer for email, online shopping, browsing, gaming,
13 and paying bills. Id. at 1179–80. Defendant continued to pay benefits and monitor his condition.
14 More than a year later, during a January 31, 2019 status update, Plaintiff reported nothing
15 had changed other than his right knee was buckling more. However, he was able to mow his lawn,
16 water and move plants, leaf blow, vacuum, and cook dinner. He reported spending time with his
17 grandkids and would pick them up and go to indoor games or recitals. He again reported using the
18 computer for online shopping and email. He also reported that when he would go to doctor’s
19 appointments, he would volunteer for about 30 minutes with veterans. When asked what he
20 thought about going back to work, Plaintiff claimed he was too old. Upon request by Defendant,
21 Dr. Jang submitted an APS dated February 1, 2019, that claimed Plaintiff was disabled by morbid
22 obesity and lumbar radiculopathy. However, his only restriction and limitation was “can’t climb
23 ladders,” and expected to last “[f]orever.” Plaintiff’s treatment plan consisted solely of weight
24 loss and exercise. Id. at 1207–10. Defendant continued to pay benefits and monitor Plaintiff’s
25 condition. Id. at 1230.
26
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Case No.: 5:21-cv-03207-EJD
1 A year later, during a February 20, 2020 status update call, Plaintiff reported he had lost 22
2 pounds and denied recent hospitalizations, surgeries, diagnoses, or upcoming surgeries. He
3 reported he was not using assistive devices such as a cane or wheelchair. He claimed his daily
4 symptoms were “obesity with my knee replacement” and that he could not get on his knees, had
5 difficulty standing for long, and could not lift over 25 pounds. He was able to do household
6 cleaning, including vacuuming and dishes, and to work on the sprinklers outside. He was able to
7 drive and grocery shop. He reportedly kept a cane in his car to sometimes use while walking. He
8 again reported computer skills, including “how to use all the excel spreadsheets things like that
9 and word.” Id. at 1254–56. In a May 7, 2020 call, Plaintiff reported his “primary symptoms were
10 back pain.” He claimed, “some knee pain” and that he had a “hard time bending down” and
11 kneeling. He reported that his pain on a regular day was 3–4/10 but could increase to 7–8/10 if he
12 had a flare. No hospitalizations were noted in the records. Plaintiff treated the pain with aspirin or
13 Tylenol and had also gone to acupuncture. He reported he could stand for up to 30 minutes before
14 feeling pressure in his low back, and that he could sit for up to 30 minutes before needing to
15 change position. He was able to do household work like vacuuming. He cared for his grandkids,
16 including a 7-year-old with autism and a hyperactive 10-year-old and would watch TV, build
17 puzzles, and play Legos with them. When asked about SSDI reassessment, Plaintiff stated he had
18 filled out papers seven years ago, but nothing recent. Id. at 1504.
19 On April 28, 2020, Dr. Savita Nallapa (Internal Medicine) at the VA, submitted an APS
20 that was nearly identical to the one previously submitted by Dr. Jang on February 1, 2019 with just
21 the signature and dates changed. See id. at 1207–10; 1374–76. Dr. Nallapa indicated that Plaintiff
22 could not work due to morbid obesity and lumbar radiculopathy, but her only restriction was
23 “can’t climb ladders.” Plaintiff’s only treatment plan was weight loss and exercise. Id. at 1374–
24 76. In an April 29, 2020 response to a request by Defendant, Dr. Nallapa checked “No” to
25 whether Plaintiff could sustain sedentary occupational demands, but did not provide any
26 explanation despite being specifically asked to provide one if his answer was no. Id. at 1387.
27
Case No.: 5:21-cv-03207-EJD
1 VA records did not document ongoing knee, back, or ankle pain treatment, or complaints:

2
• September 30, 2014 Dr. Navjot Chaudhary (Neurosurgery): Plaintiff seen for L4
3 radiculopathy that began two years prior and noted to be improving. Epidural steroid
injections provided three months of improvement. He was in physical therapy and
4 exercising. He was advised to lose weight. His pain was being controlled. No follow-up
was recommended. Id. at 2318–20.
5
• February 12, 2019 Telemed Visit with Yulin Chu, DNP: Plaintiff reported increased
6
panic attacks. He did much of the daycare/babysitting for his 6 year old granddaughter.
7 He reported feeling irritable due to issues involving a gay step-son, a granddaughter with
autism, and a grandson. He reported his wife used cannabis for her trigger finger, which
8 irritated him. She would smoke in the garage and watch TV for 17 hours/day, and he
would have to clean the house. He also reported a recent physical altercation with his son.
9 History of alcohol use was noted, but he had been sober since 2010. He also had a history
of trauma from the Coast Guard, where his boat tipped over and he had to look for bodies.
10
He was assessed with anxiety and marital problems. He was advised to continue taking
11 Hydroxyzine for anxiety and Prozac. Id. at 1461–65.

12 • April 9, 2019 Dr. Nallapa: Plaintiff reported weight loss in past two months. He denied
joint problems, numbness, tingling, and paresthesia. Anxiety and depression were under
13
control with medication. His only reported pain medication was Ibuprofen as needed. On
14 exam, he was in no acute distress and had trace lower extremity edema; findings were
otherwise normal. Blood pressure was well-controlled. He was advised on diet, exercise,
15 and weight loss. Id. at 1449–51.

16 • April 9, 2019 Telemed Visit with Yulun Chu, DNP: Plaintiff reported “I started walking
about 20 minutes every morning! I have been doing gardening, cleaning and organizing
17
house, and cooking.” Plaintiff felt reduced anxiety on Hydroxyzine and Prozac with no
18 more panic attacks and more energy. He was happy discussing his family, activities,
exercises, and mood. Plan was to continue with medication. Id. at 1452–55.
19
• July 2, 2019 Dr. Joyce Chen (Internal Medicine) and Dr. Rebecca Nkrume
20
(Psychiatry): Plaintiff did not report pain in his ankle or knees. His medications were
21 Atenolol 100 mg (for heart), Atorvastatin 40 mg (for cholesterol), Doxycyline 100 mg (for
acne), Fluoxetine 20mg (for depression), Hydroxyzine 25 mg (for anxiety), Ibuprofen 800
22 mg (for pain or inflammation), and Lisinopril 20 mg (for blood pressure). He was referred
to an audiologist and fitted for hearing aids due to reports of worsening hearing loss. Id. at
23 1435–41.

24
• December 9, 2019 Dr. Albert Liang (Internal Medicine): Plaintiff claimed that “about 2
25 months ago he had flare up of his lower back pain.” He reported he received acupuncture
when he had a prior flare up that was effective. On exam, there was no vertebral
26 tenderness, no straight leg raise sign, and he was able to stand on his tip toes and heels.
Motor strength was 5/5 and sensory exam was symmetric bilateral to touch. X-ray and
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Case No.: 5:21-cv-03207-EJD
referrals to chiropractic care and physical medicine & rehabilitation were recommended
1
but Plaintiff declined them. Dr. Liang also discussed the risks and benefits of NSAIDs but
2 Plaintiff declined. Plaintiff preferred acupuncture. He was advised to return if his
symptoms worsened or did not improve within a week. Id. at 1426–27. From the record, it
3 does not appear that Plaintiff followed up.

4 • December 5, 2019–February 20, 2020: Plaintiff completed 8/8 sessions of a group anger
management program. Id. at 1409–28. At a January 27, 2020 visit with Dr. Akkireddi
5
(Psychiatry), Plaintiff’s mood was noted to be stable, and he denied anxiety or restlessness.
6 He was eating healthy and had lost 20 pounds in the past 4 months. Id. at 1412–13.
On May 21, 2020, Clinical Consultant Sarah Fournier, RN, reviewed Plaintiff’s medical
7
records and concluded that based on Plaintiff’s reported activities of doing housework and caring
8
for his grandkids, in addition to the fact that his knee and right ankle had healed after surgery, it
9
did not appear he would be precluded from primarily seated demands with positional changes as
10
needed, which appeared to be every 30 minutes based on his self-report. While Plaintiff reported
11
lumbar spine pain, he was not treating it with medication other than occasional NSAIDs and
12
occasional acupuncture. He was not taking narcotics or muscle relaxers, nor did he have
13
injections. He did not have any recent surgical intervention or imaging. He was also treated
14
infrequently and appeared to have refused treatment options such as referrals and chiropractic care
15
during a flare in December 2019. His physical exams did not document strength, motor, or
16
sensory deficits, and he was noted to have normal gait. It appeared his back pain was stable.
17
Regarding Plaintiff’s diagnosis of morbid obesity, it was not clear why Plaintiff’s provider
18
had set forth restrictions and limitations since he had previously sustained medium-level work
19
when he weighed 372 pounds. As to Plaintiff’s diagnoses of anxiety and depression, Nurse
20
Fournier noted that Plaintiff was stabilized due to medication and anger management sessions.
21
Nurse Fournier concluded that while Plaintiff would be unlikely to sustain medium work, his
22
capacity for seated/sedentary demands was unclear and required a consult with an On-Site
23
Physician (“OSP”). Id. at 1511–18. In a May 21, 2020 Forum Discussion with Nurse Fournier,
24
OSP Dr. William Fox (Board Certified Internal Medicine), and Vocational Rehabilitation
25
Consultant (“VRC”) Beth Darman, concluded that while Plaintiff reported he could not work due
26
to back symptoms, he was not in active treatment and did not seek further evaluation when he had
27
Case No.: 5:21-cv-03207-EJD
1 a flare in December 2019. He also had a longstanding history of morbid obesity with which he
2 previously sustained medium work. His anxiety and depression also appeared to be stable with
3 medication. It was recommended to obtain additional records on his psychiatric care and reach out
4 to his internist, Dr. Nallapa. Id. at 1522–24.
5 Defendant received additional records from the VA. Defendant notes an April 3, 2020
6 telephone visit with Dr. Nallapa. Dr. Nallapa last saw Plaintiff in April 2019. Plaintiff reported
7 he “feels well, has been eating better getting more exercise.” He had gotten his weight down to
8 358 from 373 as of January 2020. No active pain medications were listed. The plan was to
9 continue with his medications (which were managing his heart, cholesterol, acne, depression,
10 anxiety, and a fungal infection) and continue diet, exercise, and weight reduction. No restrictions
11 and limitations were noted. Id. at 1577–81. Plaintiff did not seek further treatment for his
12 orthopedic issues but was noted to have gone to the ER on May 18, 2020 for recurrent epidermoid
13 cysts in the groin. He was advised on conservative management at home with warm compress and
14 a sitz bath. Id. at 1559–61.
15 On July 14, 2020, Plaintiff submitted a December 29, 2014 Rating Decision from the VA.
16 It was noted he had filed a claim for VA benefits on February 27, 2014 arising from service in the
17 Coast Guard from 1977–1991. The decision noted there was service connection for impairment
18 due to bilateral TKR, right ankle osteoarthritis, and left lower extremity radiculitis. However, the
19 decision did not set forth specific restrictions and limitations. The decision noted that Plaintiff’s
20 entitlement to “individual unemployability is denied because the claimant has not been found
21 unable to secure or follow a substantially gainful occupation as a result of service connected
22 disabilities.” Id. at 1601–07.
23 On July 16, 2020 and July 17, 2020, OSP Dr. Fox left messages for Dr. Nallapa to discuss
24 Plaintiff’s condition. On July 17 Dr. Nallapa left Dr. Fox a voicemail stating, “in talking with the
25 insured, he has stated that he remains unable to perform desk type work,” and “[Defendant] should
26 perform an independent exam if we are still questioning whether the insured has work capacity.”
27
Case No.: 5:21-cv-03207-EJD
1 Id. at 1594. On June 19, 2020, OSP Dr. Fox recommended that a physician specializing in
2 Physical Medicine and Rehabilitation (PM&R)/Occupational Medicine address the specific
3 question of whether Plaintiff was precluded from sedentary occupational duties. On June 24,
4 2020, Disability Benefit Specialist Eric Fortin completed a referral to third-party vendor (Dane
5 Street) to arrange an independent medical examination (“IME”) and address the questions posed
6 by Dr. Fox. Id. at 1595; 1629–34.
7 On July 31, 2020, Dane Street arranged for Dr. Kaisler-Meza, board certified in PM&R, to
8 examine Plaintiff and prepare a report regarding Plaintiff’s ability to sustain the identified
9 sedentary occupational demands. On August 17, 2020, Defendant received Dr. Kaisler-Meza’s
10 report. Id. at 1652. Dr. Kaisler-Meza noted that upon examination of Plaintiff, he was using a
11 single point cane. See id. at 1655–61. Plaintiff denied taking any pain medication (he listed only
12 taking medications for blood pressure, cholesterol, anxiety, and depression). Plaintiff’s spine had
13 normal curvature with tenderness along the bilateral lumbar paraspinal muscles and limitation in
14 range of motion. Right and left knees had well-healed scars with some limitation in range of
15 motion. Right ankle had swelling with some limitation in range of motion. Neurological exam
16 was largely normal with intact motor strength, no sensory deficits, and symmetric strength reflexes
17 in the upper extremities. In the lower extremities Plaintiff had symmetric muscle strength with
18 some decreased sensation in the left calf. Motor strength was 4/5 in the right knee and 4+/5 on the
19 left. Id.
20 Dr. Kaisler-Meza also reviewed Plaintiff’s medical records. He concluded, based on his
21 exam and review, that Plaintiff could “occasionally to frequently engage the upper extremities for
22 reaching forward, handling, fingering, keyboard use.” He also opined Plaintiff had capacity for
23 “cognitive demands that would include but not be limited to directing, controlling, planning
24 activities of others; dealing with people; performing a variety of duties; short and detailed
25 instruction memory; concentration and attention.” Plaintiff was also able to lift/carry/push/pull up
26 to 10 pounds occasionally; and sit 30 minutes at a time with the need to take a 10–15-minute break
27
Case No.: 5:21-cv-03207-EJD
1 to stand or walk. Regarding Plaintiff’s lumbar-spine, Plaintiff was precluded from repetitive
2 bending/twisting at the waist. Regarding Plaintiff’s knees, he was precluded from squatting/
3 crawling; kneeling/working from heights/climbing on ladders. Id. Regarding his right ankle, he
4 was precluded from pivoting on it. On August 18, 2020, Defendant requested clarification of the
5 restriction and limitation of a 15-minute break to stand/walk after sitting 30 minutes and whether
6 Plaintiff could stand at his desk. Id. at 1655–61. On August 19, 2020, Dane Street submitted a
7 clarified report wherein Dr. Kaisler-Meza noted “[i]t would be acceptable if the claimant were
8 allowed the option of standing at his workstation/desk during the 15-minute breaks.” Id. at 1672.
9 On March 4, 2020, Senior VRC Darman performed a skills assessment. Id. at 1327–28. In
10 2020, Plaintiff’s gainful wage—equivalent to 60% of his indexed monthly earnings—was
11 $20.37/hour based on his prior monthly earnings at Omnicell, Inc. Id. at 1287. Based on
12 Plaintiff’s vocational history, it was noted Plaintiff had skills in “coordinating, analyzing,
13 compiling, supervising, taking instructions, precision working and handling.” Plaintiff also
14 demonstrated the temperaments for directing, controlling, planning, performing a variety of duties,
15 attaining precise limits, dealing with people, and making judgments and decisions. Plaintiff also
16 was able to use the computer and had used a computer in his job for several tasks. The review
17 concluded Plaintiff had the skills to sustain alternate sedentary occupations at his gainful wage
18 with the following requirements:

19 Mostly sitting, may involve standing or walking for brief periods of
time, lifting, carrying, pushing, pulling up to 10 lbs. occasionally with
20 occasional to frequent use of the upper extremities for reaching
forward, handling, fingering and keyboard use. The occupations
21 would allow for positional changes throughout the day.
22 Id. at 1327–28.
23 In a May 27, 2020 review, VRC Darman also identified the required cognitive demands of
24 sedentary occupations: Directing, controlling or planning activities of others; Dealing with people;
25 Performing a variety of duties; Short and detailed instruction memory; Concentration and
26 attention. On August 20, 2020, applying Plaintiff’s vocational background, Dr. Kaisler-Meza’s
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Case No.: 5:21-cv-03207-EJD
1 restrictions and limitations, the Dictionary of Occupational Titles “DOT,” Plaintiff’s labor market
2 in San Jose, CA, and OASYS 3.90.01 (a vocational software program), VRC Darman identified
3 three sedentary occupations within Plaintiff’s vocational and educational levels: (1) Repair Order
4 Clerk ($20.52/hour); (2) Vehicle Maintenance Scheduler ($21.71/hour); and (3) Dispatcher
5 ($22.55/hour). VRC Darman noted these positions would allow Plaintiff to take a 15-minute
6 break by standing at his workstation/desk without disrupting productivity. She also noted no
7 special training, licensure, or certifications would be required. Id. at 1675–78. On August 21,
8 2020, Unum Life informed Plaintiff it determined that he no longer met the Policy’s definition of
9 disability and discontinued benefits. Id. at 1686-1695.
10 On December 10, 2020, Plaintiff’s counsel Robert Rosati submitted an appeal that raised
11 issues with the occupations identified. Id. at 1867–2984. The appeal included attached exhibits of
12 medical printouts. Id. Defendant notes that the appeal did not include any updated medical
13 records related to Plaintiff’s orthopedic complaints. Instead, the medical records documented
14 visits from May–July 2020 at the VA for epidermal cysts in Plaintiff’s groin that were extracted
15 on June 8, 2020. Physical exams at these visits did not document remarkable findings with respect
16 to his knees, back, or extremities, or ongoing orthopedic complaints or restrictions and limitations.
17 Id. at 2022–51. As of May 18, 2020, Plaintiff was noted to have grossly intact motor and
18 sensation, was ambulating independently, and reported moderate activity. Id. at 2050. As of June
19 12, 2020, he had normal speech and gait with no crepitus or fluctuance on musculoskeletal exam.
20 Id. at 2040. As of July 7, 2020, Plaintiff reported: “my wounds feel really good.” It was noted he
21 was “well looking” with no abnormal musculoskeletal findings noted. Plaintiff was encouraged to
22 exercise and engage in physical activity to assist with weight loss. Id. at 2027–30.
23 On December 30, 2020 Senior VRC Kelly Marsiano, M.Ed., CRC, addressed the concerns
24 raised by Plaintiff’s counsel and confirmed that Plaintiff had transferrable skills, including
25 computer experience from his past work, to perform the occupations that were identified. Id. at
26 2992–93. Clinical Consultant Margaret Maxell, RN, reviewed Plaintiff’s records and assessed
27
Case No.: 5:21-cv-03207-EJD
1 each of his conditions (knee and right ankle pain, recurrent epidermal cysts, treatment for anger
2 management and depression). In a report dated January 4, 2021, Nurse Maxell noted that
3 Plaintiff’s consistently reported activities—watching his grandkids, cooking, assisting with
4 household tasks, exercising in a pool, on a bike, or treadmill, driving, and shopping—were
5 consistent with the ability to perform sedentary duties. Regarding Plaintiff’s knee and right ankle
6 pain, she noted there was minimal follow-up for his knee pain since 2014. The most recent knee
7 exam was at the July 31, 2020 IME, where it was noted Plaintiff had largely normal sensation,
8 strength, and reflexes. Regarding the epidermal cysts, RN Maxell noted they had been removed
9 with no complication with healed wounds. Regarding Plaintiff’s alleged mental health issues, she
10 noted that by January 27, 2020, Plaintiff was reported to be doing well and with a stable mood.
11 He also reported he was able to deal with his family issues better and was continued on
12 medication. RN Maxell recommended an OSP review. Id. at 2999–3003.
13 OSP Dr. Phillip Lahey, board certified in orthopedic surgery, reviewed Plaintiff’s records
14 and concluded they did not support a finding that he was precluded from the identified physical or
15 cognitive demands of sedentary work beyond August 21, 2020. Dr. Lahey noted that while
16 Plaintiff reported pain in his back, knees, and right ankle, the severity of the pain was not
17 explained by exam findings. Plaintiff’s lumbar spine did not show evidence of motor changes or
18 nerve root tension. His knees did not show signs of component failure or infection and he had
19 functional strength and range of motion following TKR. His ankle fracture had healed after
20 surgery. His morbid obesity had remained stable. Moreover, Plaintiff’s complaints of fatigue,
21 weakness, and shortness of breath were not documented in the records. Dr. Lahey pointed out that
22 while Dr. Nallapa reported that Plaintiff could not perform sedentary work, she did not provide
23 any supporting examination findings. He also explained that Dr. Kaisler-Meza’s July 31, 2020
24 IME was the most recent physical exam that addressed all of Plaintiff’s reported complaints, and
25 there were no abnormalities in strength, motion, sensory exam and pain to palpation documented
26 on exam. Plaintiff’s mental health issues also appeared to be controlled with therapy and
27
Case No.: 5:21-cv-03207-EJD
1 medication. Dr. Lahey agreed with Dr. Kaisler-Meza’s restrictions and limitations. Id. at 3008–
2 16.
3 Defendant also obtained a review from OSP Dr. Peter Brown, board certified in psychiatry,
4 who concluded there was no support for behavioral health (“BH”) restrictions and limitations as of
5 August 21, 2020, noting there were no BH records beyond February 20, 2020, by which time
6 Plaintiff had completed management and his subsequent treatment was limited to as needed
7 follow-up. Id. at 3019–20.
8 On January 22, 2021, Defendant advised Plaintiff’s counsel that it determined the decision
9 to close Plaintiff’s claim was correct. Id. at 3028–42. Defendant offered Plaintiff an opportunity
10 to request his claim file and submit additional information applicable to the appeal decision prior
11 to the time when Defendant’s decision becoming final. At Plaintiff’s counsel’s request, Defendant
12 provided the claim file to Plaintiff on February 3, 2021. Id. at 3051.
13 On February 22, 2021, Plaintiff’s counsel submitted a letter arguing the identified
14 occupations were not suitable because Plaintiff did not have computer skills and because Ms.
15 Marsiano’s vocational review wrongly assumed Plaintiff was proficient in MS Word. Counsel
16 also contended that the need for Plaintiff to change his position was an accommodation “no
17 employer is obligated to do.” Id. at 3057–79. On March 11, VRC Kelly Marsiano clarified the
18 identified occupations of Repair Order Clerk, Vehicle Maintenance Scheduler, and Dispatcher
19 would only require a basic understanding of computers that Plaintiff had based on his work
20 experience and personal use. Ms. Marsiano also explained that the need to take a 15-minute break
21 was not an “accommodation” but instead a simple shifting in position while sitting or using a
22 headset to allow for standing next to the desk or chair for a brief period while talking. These
23 positional changes would not interrupt workflow. Id. at 3283–85. On March 24, Defendant
24 upheld its decision on appeal. Id. at 3288–97.
25
26
27
Case No.: 5:21-cv-03207-EJD
1 II. LEGAL STANDARD
2 This Court reviews challenges to an ERISA plan’s denial of benefits de novo “unless the
3 benefit plan gives the administrator or fiduciary discretionary authority to determine eligibility for
4 benefits or to construe the terms of the plan.” Firestone Tire & Rubber Co. v. Bruch, 489 U.S.
5 101, 115 (1989). Where such discretion is vested in the administrator, “a district court may review
6 the administrator’s determinations only for an abuse of discretion.” Taft v. Equitable Life
7 Assurance Soc’y, 9 F.3d 1469, 1471 n.2 (9th Cir. 1994). The Parties agree that the de novo
8 standard of review applies.
9 The District Court’s de novo review of the Parties’ submissions and resolution thereof, can
10 best be understood as essentially a bench trial on the papers with the District Court acting as a
11 finding of fact. See Muller v. First Unum Life Ins. Co., 341 F.3d 119, 124 (2d Cir. 2003); see also
12 Kearney v. Standard Ins. Co., 175 F.3d 1084, 1094–95 (9th Cir. 1999) (holding in an ERISA
13 disability benefits case that “in its discretion, . . . the district court may try the case on the record
14 that the administrator had before it”).
15 When review is de novo, “the court does not give deference to the claim administrator’s
16 decision, but rather determines in the first instance if the claimant has adequately established that
17 he or she is disabled under the terms of the plan.” Muniz v. Amec Const. Mgmt. Inc., 623 F.3d
18 1290, 1295–96 (9th Cir. 2010); see also Polnicky v. Liberty Life Assurance Co. of Boston, 2014
19 WL 6680725, at *7 (N.D. Cal. Nov. 25, 2014) (“When conducting de novo review of a decision
20 by an ERISA plan administrator, the Court has a responsibility to undertake an independent and
21 thorough inspection of the decision.”). The Court evaluates “whether the plan administrator
22 correctly or incorrectly denied benefits, without reference to whether the administrator operated
23 under a conflict of interest.” Abatie v. Alta Health & Life Ins. Co., 458 F.3d 955, 963 (9th Cir.
24 2006).
25 In reviewing the plan administrator’s decision, the Court has discretion to allow evidence
26 that was not before the plan administrator, but “only when circumstances clearly establish that
27
Case No.: 5:21-cv-03207-EJD
1 additional evidence is necessary to conduct an adequate de novo review of the benefit decision.”
2 Mongeluzo v. Baxter Travenol Long Term Disability Benefit Plan, 46 F.3d 938, 944 (9th Cir.
3 1995). When construing the terms of the Plan, the Court must “apply contract principles derived
4 from state law . . . guided by the policies expressed in ERISA and other federal labor laws.”
5 Dupree v. Holman Pro. Counseling Ctrs., 572 F.3d 1094, 1097 (9th Cir. 2009). Under California
6 law, the Court must construe each provision of the Plan “in a manner consistent with the whole
7 such that none is rendered nugatory.” Id. (citing Cal. Civ. Code § 1641). In California,
8 ambiguities in insurance contracts must be construed against the insurer. Lang v. LTD Benefit
9 Plan, 125 F.3d 794, 799 (9th Cir. 1997) (citing Kunin v. Benefit Trust Life Ins. Co., 910 F.2d 534,
10 539 (9th Cir. 1990).
11 Here, the Court must determine whether Plaintiff is disabled within the meaning of the
12 Plan, as required for continued receipts of long-term disability benefits from Defendant. See
13 Muniz, 623 F.3d at 1298. A plaintiff challenging a benefits decision under 29 U.S.C.
14 § 1132(a)(1)(B) bears the burden of proving by a preponderance of the evidence that he is entitled
15 to long term benefits under the terms of the Policy. Id. at 1294 (“[W]hen the court reviews a plan
16 administrator’s decision under the de novo standard of review, the burden of proof is placed on the
17 claimant.”).
18 III. DISCUSSION
19 Plaintiff moves for judgment that he was unable to work in any occupation as of August
20 21, 2020, or, alternatively, that Defendant breached its fiduciary duty. Plaintiff argues that the
21 Policy’s definition of “Any Occupation” is ambiguous; that the examples of sedentary occupations
22 identified are either too demanding, require training, or are beneath him; and that the IME should
23 not be considered because it is inconsistent with the initial internal rough draft that was never sent
24 to Defendant during the claim (and therefore is not a part of the administrative record). However,
25 the record demonstrates that while Plaintiff was initially disabled from his knee and ankle
26 surgeries, he recovered and by August 21, 2020, was able to work in a non-physically demanding
27
Case No.: 5:21-cv-03207-EJD
1 occupation.2
2 The record demonstrates that as of August 21, 2020, Plaintiff was able to work within
3 certain restrictions and limitations in sedentary gainful occupations. The AR identifies examples
4 of sedentary occupations Plaintiff can perform considering his age, education, training,
5 experience, station in life, and physical and mental capacity. The record also includes all the
6 evidence that Defendant relied on in reaching its decision, including an IME by Dr. Kaisler-Meza,
7 an independent, board-certified physician in physical medicine and rehabilitation. As recounted
8 above, on July 31, 2020, Dr. Kaisler-Meza examined Plaintiff and reviewed several hundred pages
9 of his medical records before concluding that Plaintiff could perform non-physically demanding
10 work within certain restrictions and limitations. Because Defendant’s decision to terminate
11 benefits is supported by the record, the Court DENIES Plaintiff’s motion and enters judgment in
12 favor of Defendant.

13
A. Plaintiff’s Request for Consideration of Documents Outside the
14 Administrative Record
Whether a court can consider evidence outside the administrative record “depends on
15
whether review is de novo . . . or for abuse of discretion.” Abatie, 458 F.3d at 696. “[C]ourts
16
limit a district court to the administrative record when the court is reviewing a case on the merits
17
for an abuse of discretion; consideration of new evidence is permitted only in conjunction with de
18
novo review of a denial of benefits.” Id.; see also Jebian v. Hewlett-Packard Co. Emp. Benefits
19
Org. Income Prot. Plan, 349 F.3d 1098, 1110 (9th Cir. 2003) (“While under an abuse of discretion
20
standard our review is limited to the record before the plan administrator, this limitation does not
21
apply to de novo review.”).
22
In Mongeluzo v. Baxter Travenol Long Term Disability Benefit Plan, 46 F.3d 938 (9th Cir.
23
1995), the Ninth Circuit joined the Third, Fourth, Seventh, Eighth, and Eleventh Circuits in
24

25
2 Defendant argues that because Plaintiff’s motion is silent on the issue of life waiver of premium
26 benefits, Defendant is entitled to judgment on that issue. However, Plaintiff’s Complaint does not
seek a reinstatement of the life waiver of premium benefits, and Plaintiff does not raise the issue in
27 his briefs. Accordingly, there is no issue to adjudicate.
Case No.: 5:21-cv-03207-EJD
1 “permit[ting] the admission, under carefully circumscribed conditions, of new evidence that was
2 not part of the record before the plan administrator” when the district court is reviewing a denial of
3 benefits de novo. Id. at 943. In elaborating on the standard a district court should apply in
4 exercising discretion to consider evidence not before the plan administrator, the Mongeluzo court
5 quoted Quesinberry v. Life Insurance Co. of North America, 987 F.2d 1017, 1025 (4th Cir. 1993):

6 In our view, the most desirable approach to the proper scope of de
novo review under ERISA is one which balances the [ ] multiple
7 purposes of ERISA. Consequently, we adopt a scope of review that
permits the district court in its discretion to allow evidence that was
8 not before the plan administrator. The district court should exercise
its discretion, however, only when circumstances clearly establish
9 that additional evidence is necessary to conduct an adequate de novo
review of the benefit decision. In most cases, where additional
10 evidence is not necessary for adequate review of the benefits decision,
the district court should only look at the evidence that was before the
11 plan administrator . . . at the time of the determination.
12 The Mongeluzo court emphasized, however, that “a district court should not take additional
13 evidence merely because someone at a later time comes up with new evidence that was not
14 presented to the plan administrator.” Id. at 944; see also Quesinberry, 987 F.2d at 1027 (“[I]f the
15 evidence is cumulative of what was presented to the plan administrator, or is simply better
16 evidence than the claimant mustered for the claim review, then its admission is not necessary.”).
17 Thus, in most cases, only the evidence that was before the plan administrator should be
18 considered. Kearney, 175 F.3d at 1084.
19 In Opeta v. Northwest Airlines Pension Plan for Contract Employees, 484 F.3d 1211, 1218
20 (9th Cir. 2007), the court cited with approval Quesinberry’s “non-exhaustive list of exceptional
21 circumstances” in which the consideration of additional evidence may be necessary:

22 claims that require consideration of complex medical questions or
issues regarding the credibility of medical experts; the availability of
23 very limited administrative review procedures with little or no
evidentiary record; the necessity of evidence regarding interpretation
24 of the terms of the plan rather than specific historical facts; instances
where the payor and the administrator are the same entity and the
25 court is concerned about impartiality; claims which would have been
insurance contract claims prior to ERISA; and circumstances in which
26 there is additional evidence that the claimant could not have presented
in the administrative process.
27
Case No.: 5:21-cv-03207-EJD
1 Notably, the Ninth Circuit has cautioned that even if several of these exceptional
2 circumstances are present, a court must still find that these circumstances require consideration of
3 the extrinsic evidence to conduct a de novo review of the benefits decision. Id. This is because
4 limiting the evidence to the record before the administrator serves an important purpose—it
5 ensures that district courts do not become substitute plan administrators. See Hall v. Unum Life
6 Ins. Co. of Am., 300 F.3d 1197, 1212 (10th Cir. 2002); see also Silver v. Exec. Car Leasing Long-
7 Term Disability Plan, 466 F.3d 727, 731 n.2 (9th Cir. 2006). “‘By strictly limiting the
8 circumstances in which supplementary evidence may be presented, the risk of increasing decision
9 costs—and of deterring employers from providing pension and benefit plans to their employees—
10 is controlled.’” Sandoval v. Reliance Standard Life Ins. Co., 2021 WL 1523910, at *7 (C.D. Cal.
11 Mar. 5, 2021) (quoting Hall, 300 F.3d at 1202).
12 In addition to the almost 4,500-page administrative record, which includes all the
13 documents Defendant relied on in reaching its decision, Plaintiff seeks to admit to the record
14 documents that were not considered by Defendant, including:
15 • Documents produced with Defendant’s First and Second Supplemental Disclosures, which
16 include non-substantive emails and Microsoft Teams communications.
17 • Documents produced with Defendant’s Third Supplemental Disclosures, which include
18 documents that Defendant submitted to Dane Street in connection with facilitating the IME
19 of Plaintiff.
20 • Documents produced pertaining to communications between Dane Street and Dr. Kaisler-
21 Meza, and other proprietary confidential documents of Dane Street. For instance, Dr.
22 Kaisler-Meza’s internal rough draft IME report.
23 • A 10-year-old stipulation and waiver entered into by a different insurer.
24 Defendant objects to the supplementation of the record, arguing that consideration of the
25 documents is unnecessary. The Court agrees. First, the documents are largely irrelevant to this
26 Court’s de novo review as they do nothing to advance Plaintiff’s burden of providing entitlement
27
Case No.: 5:21-cv-03207-EJD
1 to benefits by a preponderance of the evidence. Reports that are duplicative of those already in the
2 record have no significance. Second, the Ninth Circuit has rejected considering a claimant’s pre-
3 disability salary or wages where, as here, no such requirement was enumerated in the Policy. See
4 McBurnie v. Life Ins. Co. of N. Am., 763 F. App’x 596, 598 (9th Cir. 2017). Here the Policy does
5 not have any “gainful wage requirement,” and so any consideration of a prior waiver is
6 unnecessary. Finally, and perhaps most importantly, the robust and voluminous administrative
7 record is complete and contains ample evidence for the Court to render its decision. The Court
8 thus declines to expand the administrative record to consider the documents sought to be
9 recognized by Plaintiff.
10 B. Plaintiff’s Entitlement to Benefits
11 As noted above, the Policy provides a monthly long term disability benefit of 60% of
12 monthly pre-disability earnings (to a maximum of $15,000/month) if a claimant becomes “totally
13 disabled.” “Totally disabled” is defined as:

14 For the first 30 months, you are totally disabled when, as a result of
sickness or injury, you are unable to perform with reasonable
15 continuity the substantial and material acts necessary to pursue your
usual occupation in the usual and customary way.
16
After benefits have been paid for 24 months of disability you are
17 totally disabled when, as a result of sickness or injury, you are not
able to engage with reasonable continuity in any occupation in which
18 you could reasonably be expected to perform satisfactorily in light of
your age, education, training, experience, station in life, and physical
19 and mental capacity.
20 The Policy provides that once benefits are approved, a claimant “must be under the regular
21 care of a physician” unless “regular care” would not improve the disabling condition(s) or would
22 not prevent a worsening of the disabling condition(s). The Policy defines “regular care” as “you
23 personally visit a physician as frequently as is medically required, to effectively manage and treat
24 your disabling condition(s),” and “you are receiving appropriate medical treatment and care for
25 your disabling condition(s), which confirms with generally medical standards.” Further, under the
26 Policy, Plaintiff was required to provide “Evidence of Continuing Disability,” defined as:
27
Case No.: 5:21-cv-03207-EJD
1 Evidence of Continuing Disability

2 Once Unum approves your claim you will be asked to provide
evidence of continuing disability at reasonable intervals based on
3 your condition. Evidence of continuing disability means
documentation of your condition that is sufficient to allow us to
4 determine if you are still disabled. Upon request, you will be asked
to provide evidence of continuing disability within 45 days. If
5 evidence is not provided within that period of time, Unum will contact
your physician in an effort to obtain the necessary documentation. If
6 you do not submit evidence of continuing disability and Unum is
unable to obtain the necessary documentation from your physician or
7 from a reasonably requested examination by a physician of our
choice, your payments will end. Upon receipt of evidence of
8 continuing disability, benefit payments will resume subject to the
terms of the policy. We will send you a payment for any period for
9 which Unum is liable.
10 While acknowledging that the de novo standard of review applies, Plaintiff argues that
11 Defendant was required to “develop evidence” to justify its change in decision. However, under
12 the terms of the Policy and the law of this Circuit, it is Plaintiff’s burden to prove entitlement to
13 benefits at all times. See Muniz, 623 F.3d at 1294 (“As concluded by other circuit courts which
14 have addressed the question, when the court reviews a [claim] administrator’s decision under the
15 de novo standard of review, the burden of proof is placed on the claimant.”). Plaintiff’s attempt to
16 shift the burden by arguing that Defendant must show a change in condition sufficient to justify
17 the termination of benefits is an argument that multiple courts have expressly rejected. For
18 instance, in Muniz, the Ninth Circuit explained that there was no case law to support the plaintiff’s
19 argument that an administrator bears the burden of proving disability when benefits are terminated
20 without a showing of a change in condition. Id. Likewise, in Frost v. Metropolitan Life Insurance
21 Co., 320 F. App’x 589, 592 (9th Cir. 2009), the Ninth Circuit rejected the plaintiff’s argument that
22 the insurer had to show a change in her condition to justify terminating her benefits.
23 The burden is on Plaintiff to show proof of a continued disability. Under the terms of the
24 Policy, failure to so prove justifies a termination of benefits. Further, the Policy also provides that
25 benefits will also cease when, among other things, Plaintiff is “no longer disabled under the terms
26 of the long term disability plan” or he “fail[s] to comply with the Evidence of Continuing
27
Case No.: 5:21-cv-03207-EJD
1 Disability section.” See Madden v. ITT Long Term Disability Plan for Salaried Emps., 914 F.2d
2 1279, 1286 (9th Cir. 1990) (holding that ERISA plan administrator did not abuse its discretion in
3 denying benefits, in part, because the plaintiff failed to provide medical evidence to support his
4 claims). Accordingly, Defendant was not required to prove a change in circumstances. Instead,
5 Plaintiff was (and is) required to prove a continued disability that entitles him to benefits. The
6 past payment of long-term disability benefits does not operate as an estoppel or compel the
7 payment of future benefits. See Muniz, 623 F.3d at 1296.
8 Plaintiff next argues that his disability neither improved nor “changed” in August 2020.
9 His medical records reflect a different story—by 2019 and 2020, as compared to 2013 and 2014
10 when Plaintiff had his ankle and knee surgeries, Plaintiff’s ankle and knee were healed. Plaintiff
11 increased his activities and his treatment decreased in frequency and intensity as he no longer
12 needed regular care for knee, ankle, and back pain. Plaintiff was not receiving regular scans, was
13 not seeing any specialists, and his physical exams did not document strength, motor, or sensory
14 deficits. His medical records from 2019 through 2020 document the following:

15
• April 9, 2019—Dr. Savita Nallapa: Plaintiff was seen to establish care and denied any
16 specific complaints. Plaintiff reported being very active around the house, did gardening,
cooked, and watched his grandchildren. On exam, Plaintiff was in no acute distress; had
17 trace lower extremity edema; findings otherwise were unremarkable. Blood pressure was
well-controlled. Plaintiff was advised to lose weight and exercise. AR 1446–51.
18
• December 9, 2019—Internist Dr. Albert Liang: Plaintiff noted back pain and that he had
19
a flare around 2 months prior. He reported previously receiving acupuncture for a prior
20 flare that had been effective. On exam, he was in no acute distress, there was no vertebral
tenderness, no straight leg raise sign, he could stand on his toes and heels, motor strength
21 was 5/5 in all extremities, sensation intact, and sensory exam was symmetric bilateral to
touch. X-rays and referrals for chiropractic care and pain management were
22 recommended, but he declined. Plaintiff also declined NSAIDs, and opted for
acupuncture. Plaintiff was advised to return if symptoms worsened. Id. at 1426–27. He
23
did not return to see internist Dr. Liang, or follow-up with any provider regarding his
24 reported back pain flare. There is also no evidence he underwent acupuncture treatment.

25 • February 2019–February 2020—Mental health treatment with Dr. Padmalath
Akkireddi, LCSW Tyler Sussex and Yulin Cho: Indicated that Plaintiff was stable and
26
no restrictions or limitations were advised. In April 2019, he started walking 20 minutes
27 every morning and his leisure time was spent online games with friends. He also reported
Case No.: 5:21-cv-03207-EJD
gardening, cleaning, organizing the house, and cooking. Id. at 1453–54. In January 2020,
1
he lost 20 pounds. Id. at 1413. Plaintiff completed an anger management course February
2 20, 2020. Id. at 1409–10.

3 • April 3, 2020—Dr. Nallapa Televisit: Plaintiff did not report any complaints regarding
his knees, back, or lower extremities. There was no pain medication noted. Plaintiff
4 reported losing more weight and feeling “well.” Id. at 1577–81.

5
• May–July 2020: Plaintiff was seen at the VA for wound care for epidermal cysts
6 (extracted on June 8, 2020). Physical exams did not document any remarkable findings
with respect to his knees, back, extremities, or any ongoing orthopedic complaints or
7 restrictions and limitations. At a May 18, 2020 visit, Plaintiff was noted to have grossly
intact motor strength and sensation, was ambulating independently, and reported moderate
8 activity. Id. at 2050. At a June 12, 2020 visit, he had normal gait with no crepitus or
fluctuance on musculoskeletal exam. Id. at 2040. At a July 7, 2020 visit, he was “well
9
looking,” with no abnormal musculoskeletal findings noted. Id. at 2027–30.
10
Plaintiff’s medical records show that he infrequently visited medical providers, had
11
unremarkable physical examination findings, and was not receiving ongoing treatment for his
12
back, knee, or ankle pain and that the pain seemingly resolved. The records thus are indicative of
13
Plaintiff’s improvement.
14
In response, Plaintiff references a conclusory narrative response in an April 29, 2020 report
15
where Dr. Nallapa marked “No” in response to the question of whether Plaintiff could perform
16
sedentary work, but left blank the request for her explanation. See id. at 1387. The credibility of
17
physicians’ opinions turns not only on whether they report subjective complaints or objective
18
medical evidence of disability, but on (1) the extent of the patient’s treatment history, (2) the
19
doctor’s specialization or lack thereof, and (3) how much detail the doctor provides supporting his
20
or her conclusions. Shaw v. Life Ins. Co. of N. Am, 144 F. Supp. 3d 1114, 1129 (C.D. Cal. 2015).
21
Dr. Nallapa has a limited treatment history of Plaintiff. She first saw Plaintiff in April 2019, and
22
her final visit occurred in April 2020 via telehealth. Additionally, Dr. Nallapa is an internist, she
23
does not specialize in pain or orthopedics. Finally, Dr. Nallapa neither provided any explanation
24
for her opinion, nor indicated any complaints by Plaintiff about pain or any exam findings that
25
would warrant such severity of condition that would preclude all work. See AR 1577–81.
26

27
Case No.: 5:21-cv-03207-EJD
1 Plaintiff also suggests that the Court should accept at face value his repeated complaints of
2 pain. But these complaints would not preclude him from performing the sedentary work identified
3 by Defendant. Further, Plaintiff’s reports of pain are not supported by his medical records. There
4 is no record of ongoing pain management treatment; instead, Plaintiff declined recommended
5 interventions as of December 2019. See Shaw, 144 F.Supp.3d at 1132 (“Courts discredit a
6 plaintiff’s subjective belief that she is disabled if she refuses treatment or is not diligent in
7 following a treatment plan that could alleviate her symptoms.”); see also Mitchell v. Colvin, 2015
8 WL 1487022, *11 (C.D. Cal. 2015) (“A factfinder may properly discount a plaintiff’s subjective
9 claims by pointing to evidence of a lack of treatment”). Likewise, the infrequent treatment is
10 inconsistent with the alleged severity of pain. The record is devoid of documentation that would
11 support restrictions and limitations precluding sedentary work as of August 2020. See Seleine v.
12 Fluor Corp. Long Term Disability Plan, 598 F.Supp.2d 1090, 1101–02 (C.D. Cal. 2009) (finding
13 pain complaints subject to verification by objective medical evidence and the claim administrator
14 is under no obligation to accept them at face value).
15 Plaintiff next attacks the IME, arguing that the report should not be accepted because it is
16 inconsistent with an internal rough draft. See supra (denying Plaintiff’s request to admit the
17 draft). This is not sufficient grounds to ignore Dr. Kaisler-Meza’s IME report. The report
18 provides well-reasoned and supported opinions regarding Plaintiff’s functional capacity. Dr.
19 Kaisler-Meza, an independent board-certified physiatrist and Qualified Medical Examiner, is the
20 only physician who examined Plaintiff during the relevant time period (including reviewing his
21 medical records). Plaintiff has not offered any medical evidence that controverts or contradicts
22 Dr. Kaisler-Meza’s well-reasoned medical opinion. Moreover, Dr. Kaisler-Meza’s opinions are
23 consistent with Dr. Lahey’s and Dr. Brown’s conclusions.
24 Finally, Plaintiff argues that the examples of the alternative sedentary occupations
25 Defendant’s vocational experts identified were unsuitable because (1) they require additional
26 training or require accommodations, (2) failed to find an occupation within Plaintiff’s station in
27
Case No.: 5:21-cv-03207-EJD
1 life; and (3) failed to find a wage requirement.
2 1. Alternative Sedentary Occupations
3 Plaintiff first argues that the Policy’s “any occupation” definition of disability does not
4 “permit consideration of occupations [he] cannot be trained to do, only those he can do,” and that
5 the “question presented is what the insured can do now, not what he can be trained to do later.”
6 However, the Policy’s use of “any occupation” is not so confined. Consistent with the Policy and
7 considering Plaintiff’s age, education, training, experience, station in life, and physical and mental
8 capacity, Defendant’s vocational experts identified the sedentary occupations of Repair Order
9 Clerk, Vehicle Maintenance Scheduler, and Dispatcher as possible options. The Policy does not
10 require that Plaintiff be currently qualified to perform these jobs. It only requires that the jobs be
11 ones he “could reasonably be expected to perform.” For example, in Haber v. Reliance Standard
12 Life Ins. Co., 2016 WL 4154917, at *7 (C.D. Cal. 2016), the policy defined “any occupation” as
13 “an occupation normally performed in the national economy for which an insured is reasonably
14 suited based upon his/her education, training or experience.” The plaintiff argued that the “present
15 tense wording” of that policy’s “any occupation” definition should be interpreted considering his
16 “current ability to perform a suitable alternative occupation” that did not require additional
17 training. Id. The court rejected this argument, finding that it was unsupported by the plain
18 language of the policy. Accordingly, under the plain language of the Policy, the sedentary
19 occupations identified by Defendant are permissible options.
20 2. Skills Required to Perform the Identified Occupations
21 Plaintiff next argues that he would need training to perform the identified alternate
22 occupations. The Court disagrees. The vocational experts were careful to identify occupations
23 that would not require any additional training. For example, on August 20, 2020, following Dr.
24 Kaisler-Meza’s IME, Senior Vocational Rehabilitation Consultant Beth S. Darman, conducted a
25 vocational review to determine whether occupations existed that Plaintiff could reasonably be
26 expected to perform satisfactorily in light of his age, education, training experience station in life,
27
Case No.: 5:21-cv-03207-EJD
1 and physical and mental capacity. AR 1675–78. As part of her assessment, VRC Darman
2 reviewed Plaintiff’s job description, a Work Experience and Education Questionnaire completed
3 by Plaintiff, various communications Plaintiff had with Defendant describing his
4 vocational/educational background, research on Plaintiff’s background/history, and the Policy.
5 Based on her review, Sr. VRC Darman identified sedentary occupations Plaintiff could perform
6 that were consistent with his prior occupations. She explained that no vocational adjustment was
7 required, noting Plaintiff “would be familiar with the material duties” and “would only need to
8 learn proprietary software; this requirement would apply to any new employee.” Id. at 1677. No
9 special training was required, and Plaintiff “would not need any special licenses or certifications to
10 perform the job alternatives.” Id. at 1677–78. She also noted that “[Plaintiff] has demonstrated
11 consistent experience in coordinating, analyzing, compiling, supervising, taking instructions and
12 precision working. He has indicated that he is familiar with word programs and spreadsheets and
13 can type, as he was required to write reports. He would be familiar with repair orders, scheduling
14 maintenance and dispatching service crews to complete a task.” Id. at 1677.
15 3. Station in Life
16 Plaintiff also argues that the occupations identified do not meet his station in life. In
17 March 2021, in response to an inquiry from Plaintiff’s counsel, Sr. VRC Marsiano again
18 confirmed the occupations were consistent with Plaintiff’s station in life, stating “Regarding the
19 insured’s representative’s opinion that the occupations identified were not consistent with the
20 insured’s station in life, the occupations identified are within the insured’s demonstrated Specific
21 Vocational Preparation (SVP) and General Educational Development (GED) levels and provide an
22 income consistent with the policy gainful definition of 60% of the insured’s prior level of
23 income.” Id. at 3284; 3291. Plaintiff offers no contrary evidence to rebut this finding.
24 Instead, Plaintiff takes issue with the use of a 60% gainful wage basis, arguing that because
25 the Policy does not have a wage requirement, the use of the 60% standard is improper. However,
26 Defendant need only adhere to the Policy. Because the Policy does not have a gainful wage
27
Case No.: 5:21-cv-03207-EJD
1 requirement, Defendant was not required to consider Plaintiff’s salary or income when assessing
2 his entitlement to benefits under the Policy’s “any occupation” definition. See Pannebecker v.
3 Liberty Life Assur. Co. of Boston, 542 F.3d 1213, 1220 (9th Cir. 2008) (holding that because the
4 policy did not require consideration of salary, the claims administrator did not abuse its discretion
5 in failing to consider the claimant’s most recent salary); McBurnie, 763 F. App’x at 598 (the plan
6 did not require claim administrator to specifically identify a job with a reasonably substantial
7 income).
8 While Defendant had no obligation to consider earnings or any other item not stated in the
9 Policy, Defendant’s Claims Manual states that the vocational experts should consider whether the
10 “vocational alternatives provide the claimant with earnings equal to or greater than 60% of pre-
11 disability earnings or the gross monthly benefit.” See AR 1729, 1732. Considering the 60% wage
12 factor (along with all the other pertinent vocational factors), the vocational experts appropriately
13 identified examples of alternative occupations Plaintiff could perform that were consistent with his
14 age, education, training, experience, station in life, and physical and mental capacity.
15 4. Required Accommodations
16 Plaintiff last argues that his sitting and standing restrictions and limitations require
17 workplace accommodations. But there is no evidence that Plaintiff required this accommodation
18 to work. Instead, the record demonstrates that alternating sit/stand positions is not an
19 accommodation, and that Plaintiff could perform the identified occupations without interrupting
20 workflow. Moreover, working at a sit/stand workstation or desk is commonplace in today’s work
21 environment and are commonly made available by employers to all employees, including those
22 without medical needs, for ergonomic and health reasons.3
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24 3 Plaintiff also argues that during the time Defendant paid him benefits—January 9, 2014 to
August 21, 2020—it miscalculated benefits because it interpreted calendar year as running from
25 January 1 through December 31. On June 23, 2022, Plaintiff withdrew this argument, although it
is unclear which portion of the argument is withdrawn as Plaintiff expressed that he was not
26 withdrawing the argument about the calculation of “station in life” wages. Dkt. No. 57. To the
extent Plaintiff still pursues this claim, because he failed to exhaust the claim the Court declines to
27 address the argument.
Case No.: 5:21-cv-03207-EJD
1 C. Breach of Fiduciary Duty
2 Plaintiff last argues that Defendant breached its fiduciary duty because (1) it did not
3 || provide him the evidence it considered on appeal and (2) it improperly relied on IME physician
4 Dr. Kaisler-Meza. First, the record indicates that Defendant provided Plaintiff the entire claim file
5 and offered a 30-day period to respond even though Plaintiffs claim pre-dated the 2018 ERISA
6 regulations. AR 1729, 3028-38, 3051. Second, as discussed above, Plaintiff fails to identify any
7 errors with Dr. Kaisler-Meza’s examination or offer evidence to rebut Dr. Kaisler-Meza’s
8 findings. Plaintiff has thus failed to show a breach of fiduciary duty.
9 IV. CONCLUSION
10 Based on the foregoing, the Court DENIES Plaintiff's motion for judgement and
11 ENTERS JUDGMENT in Defendant’s favor.
gq 12 IT IS SO ORDERED.

13 Dated: October 7, 2022

15
EDWARD J. DAVILA
a 16 United States District Judge

= 17

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Case No.: 5:21-cv-03207-EJD
28 ORDER DENYING PLAINTIFF’S MOTION FOR JUDGMENT; ENTERING JUDGMENT IN
FAVOR OF DEFENDANT

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Source: Frix Law Library, https://www.frixlaw.com/law-library/cases/10073233. Public record. Not legal advice.